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Who we areWith its A. I. -powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain.

We AreAccenture Security helps organizations prepare, protect, detect, respond, and recover along with all points of the security lifecycle.

Our Purpose

At SentinelOne, we are driven by a clear purpose: to give the advantage to those who secure our future. As AI reshapes how organizations build, operate, and innovate, the responsibility to protect them becomes more critical than ever. When you join SentinelOne, your work helps protect global enterprises, critical infrastructure, and the technologies shaping tomorrow. If you are motivated by meaningful challenges and want your impact to be real, measurable, and global, you will find purpose here.

About Us

SentinelOne is a company at the intersection of AI and security, pioneering a new operating model for cybersecurity. Our AI-native platform unifies protection across endpoint, cloud, identity, data, and AI systems to deliver autonomous detection and response with clarity and speed. By combining real-time analytics, intelligent automation, and a unified data foundation, we reduce noise, simplify complexity, and empower security teams to focus on what truly matters.

Our teams are builders, problem-solvers, and innovators committed to shaping the future of security. If you are excited to solve hard problems alongside talented, mission-driven people, we invite you to help us build a safer future for humanity.

What Are We Looking For?

We’re looking for people who are relentlessly curious and committed to continuous learning. AI is reshaping every function across our business, and we enable every team member, regardless of role or level, to build fluency in AI tools and concepts. Those who thrive here actively seek out new solutions, experiment thoughtfully, and apply what they learn to drive better, faster, smarter outcomes.

As an Integrated Campaign Manager, you will be tasked with owning the strategy behind one of SentinelOne’s highest-priority demand generation campaigns. Sitting within the Demand Generation & Campaigns team, this role is the connective tissue between Product Marketing and Regional Leaders (AMER, EMEA & APJ) to develop a cohesive strategy, working with the teams across paid digital, events, webinars, email, and ABM who will execute, and tracking performance through pipeline. It’s an ideal role for a marketer who’s hands-on, channel-fluent, and driven by pipeline outcomes.

What Will You Do?

Primary responsibilities include:

• Own the end-to-end integrated campaign strategy, from creative brief through launch, optimization, and reporting.
• Translate Product Marketing positioning and messaging into a cross-channel campaign architecture that connects awareness through pipeline.
• Build and maintain the campaign calendar, managing timelines, deliverables, and dependencies across all internal stakeholders.
• Partner with Campaign Leads and adjacent campaign programs to identify opportunities for cross-campaign synergy or audience overlap.
• Act as the primary point of accountability for campaign performance, owning the KPI dashboard and presenting results to Demand Gen leadership.
• Work with Product Marketing to identify, brief, and activate the campaign content assets needed at each funnel stage.
• Provide messaging feedback and content direction grounded in campaign performance signals and audience insights.
• Jointly plan with partner marketing and sequence partner activation against the core campaign timeline so channel motions reinforce the direct campaign rather than competing with it.
• Partner with regional marketing leaders to adapt the campaign to theater-level realities, managing strategic input, ongoing communication, and joint accountability to KPIs.
• Work with the paid media team on media plans and audience targeting strategies, ensuring paid programs are tightly aligned with ICP and ABM account lists.
• Continuously test, learn, and optimize ad creative, audience targeting, and spend allocation based on performance data.
• Own the audience acquisition, promotion, and follow-up strategy for campaign webinars in collaboration with the Webinars Team.
• Partner with the Email & Lifecycle Marketing Manager to embed the campaign into appropriate nurture tracks and lifecycle journeys.
• Ensure content assets and campaign activations are properly tagged, tracked, and attributable within Salesforce and Tableau.
• Coordinate localization needs for priority markets, and build campaign kits that make regional activation seamless.
• Partner with the ABX team to build account-level targeting lists for the campaign, leveraging 6sense or DemandBase intent signals.
• Coordinate personalized campaign plays for strategic accounts, aligning marketing touchpoints with SDR and sales outreach.
• Track account-level engagement and pipeline influence for ABM-targeted accounts within the campaign.
• Define campaign KPIs and own regular reporting cadences.
• Monitor funnel conversion metrics, and bring optimization recommendations to the team.
• Deliver performance readouts to Demand Gen leadership with clear, data-backed recommendations for budget, channel mix, and creative adjustments.

What Skills and Knowledge Will You Bring?

Ideal candidates will have:

• 3–5 years of B2B marketing experience with a demonstrated focus on integrated campaign management and demand generation.
• Proven track record of taking integrated campaigns to market across multiple channels, including paid digital, events, content/email, and/or ABM.
• Experience working cross-functionally with Product Marketing, Digital, Field Marketing, Content, and Marketing Ops teams.
• Experience marketing in the cybersecurity industry, especially to security operations, or IT/security leadership personas.
• Familiarity with marketing automation and CRM platforms (Marketo and Salesforce); comfort managing campaigns within these systems.
• Strong project management skills; able to manage multiple stakeholders, timelines, and deliverables simultaneously without dropping the ball.
• Analytical mindset with the ability to read campaign performance data, draw conclusions, and communicate recommendations clearly.
• Excellent written communication skills; able to translate complex technical messaging into crisp, compelling campaign briefs and copy directions.
• Experience operating in a matrixed marketing org with both global strategy and regional execution teams, having built campaigns that regional teams could actually run, and comfortable collaborating across time zones.
• Fluency with AI tools in day-to-day marketing workflow, using them to accelerate research, briefing, analysis, and content iteration.

Nice to have:

• Experience working in a partner-led organization, and familiarity with MSPs/MSSPs, distribution partners, and CSPs.
• Hands-on experience with intent and ABM platforms such as 6sense or DemandBase.
• Familiarity with ABX strategy, including account selection, tiering, and personalized campaign plays.
• Knowledge of multi-touch attribution models and how to accurately tie campaign activities to pipeline in Salesforce.
• Experience building campaigns for multiple markets, including localization and regional adaptation.

Why SentinelOne?

AI is redefining how the world operates and rewriting the rules of security in real time, and SentinelOne was built for this moment. From day one, we architected an AI-native platform designed to operate at machine speed, not as an add-on to legacy systems but as the foundation itself. If you want to build where innovation and impact move together, this is that place.

We invest in our Sentinels with comprehensive, competitive benefits designed to support you and your family:

Equity & Rewards

• Restricted Stock Units (RSUs)
• Employee Stock Purchase Plan (ESPP)

Time Off & Wellbeing

• Flexible time off
• Paid company holidays and paid sick time
• Gender-neutral parental leave
• Grandparent leave

Insurance & Financial Security

• Medical, dental, and vision coverage
• 401(k) retirement plan with company match
• Life and disability insurance
• Health and dependent care FSA
• Voluntary benefits (hospital, accident, critical illness)
• Employee Assistance Program (EAP)
• ARAG pre-paid legal
• Nationwide pet insurance
• Cancer Care program
• Global business travel medical insurance

Work Perks & Flexibility

• Home office allowance
• Mobile phone reimbursement

Wellness & Lifestyle

• Wellness coach
• Wellness/gym reimbursement
• Fertility coverage
• Adoption & surrogacy reimbursement

This U.S. role has a base pay range that will vary based on the location of the candidate. For some locations, a different pay range may apply.  If so, this range will be provided to you during the recruiting process. You can also reach out to the recruiter with any questions.

Base Salary Range

$108,000—$149,000 USD

SentinelOne is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

SentinelOne participates in the E-Verify Program for all U.S. based roles.

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a “normalized” problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.

Available Locations: Lisbon, Portugal

About the Role:

Do you love solving complex problems and interacting with people? Are you passionate about helping customers and are a standout colleague? Cloudflare is seeking a Technical Customer Support Engineer to join our team. You will work with our customers on a variety of technical support issues as well as the Technical Operations team that is responsible for running our global distributed network. This is a position where you will learn the inner workings of Cloudflare’s technology and gain a deeper understanding of internet technologies. You will focus on providing support on our Developer Platform products: Workers, Workers AI, Pages, KV, Stream, R2, D1, DO etc.

Examples of desirable skills, knowledge and experience:

• You are familiar with Developer Platform products

• You have previous experience working as part of a team in a customer-facing role

• You have experience solving HTTP, DNS and other networking-related problems

• You have experience with a common web development language (for example, Javascript)

• You understand how the Internet works

• You have experience working in a support role where you thrived every time you resolved a ticket

• You are comfortable communicating through various support channels and always put the customer first  (Emails, Live Chats, Phone calls and  virtual meetings)

• You are a motivated self-starter and always looking to expand your existing skill set

Bonus Points

• You are fluent in German, Japanese, French, Spanish, Portuguese or Mandarin

• You are familiar with Cloudflare and have a site actively using our platform

• You have a solid grasp of problem-solving with command line tools (curl/dig/traceroute/tcpdump)

• You are familiar with Nginx, Apache, IIS or any other web servers

• You are committed to gaining a deeper understanding of the following technologies: DNS /  CDN - Cache / SSL / Cloudflare Workers

• You have worked with PostgreSQL, MySQL, MS SQL or other database servers

• You have experience with Cloudflare Workers and/or JavaScript

• You have experience with Video encoding and streaming solutions

Compensation

Compensation may be adjusted depending on work location.

• For Portugal based hires: Estimated annual salary of €37,000-51,000.

Equity

This role is eligible to participate in Cloudflare’s equity plan.

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we’ve equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers–at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we’ve provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process.

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person’s, perceived or actualrace, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

POS-24470

About The Team

HubSpot’s mission is to help millions of organizations grow better.

At HubSpot, strategy isn’t just a plan — it’s how we operate. You’ll join a company that values curiosity, autonomy, and growth, and where your insights directly shape decisions that impact millions of businesses worldwide.

We operate by our Culture Commitments: Solve for the Customer, Be Bold - Learn Fast, Align Adapt & Go, and Deliver with HEART. These values shape how we collaborate, make decisions, and execute every day.

The mission of HubSpot’s Corporate Development team is to expand and enhance our organization’s growth via strategic acquisitions.

The Opportunity

We’re seeking an exceptional Associate to join the Corporate Development team at HubSpot, focusing on M&A.

You will play a consequential role supporting the sourcing, evaluating, and execution of strategic transactions at HubSpot, owning aspects of deals end-to-end — including developing investment theses, managing pipeline, diligence execution, and partnering on integration post-close .

You will work closely with cross-functional leaders to drive HubSpot’s inorganic growth strategy and execute initiatives that meaningfully expand our product capabilities and accelerate long-term growth across the entire platform.

This is a high-visibility, dynamic role with significant exposure to executive leadership and the opportunity to have a direct, measurable impact on HubSpot’s strategic direction.

What You’ll Do

• Assist in the execution of mergers, acquisitions, and other strategic initiatives across the entire HubSpot platform
• Work collaboratively with cross-functional teams to conduct diligence, review transaction documents, and complete financial modeling
• Conduct in-depth market research and competitive analyses to identify potential targets and growth opportunities
• Build relationships with emerging startups, investors, and other market participants, staying on top of industry trends and activity
• Embody a customer-first culture centered around placing HubSpot customers at the forefront of every business decision

What You’ll Bring

• 2-4 years relevant work experience in investment banking, corporate development, or a similar role with experience working on live M&A transactions
• Deep understanding and familiarity with financial modeling and valuation methodologies (including business case development, multiples-based approaches, DCFs)
• Comprehensive financial acumen with ability to analyze complex financial data and make strategic recommendations
• Strong attention to detail with excellent organizational and analytical skills, and the capability to handle multiple projects/stakeholders simultaneously
• Curiosity about software, AI and the future of AI, with a strong pulse on market trends/dynamics
• A growth mindset aligned with HubSpot’s commitment to Diversity, Inclusion & Belonging
• Strong written and verbal communication skills with the ability to synthesize complex concepts for relevant audiences

Pay & Benefits

The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons.

This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy.

Benefits are also an important piece of your total compensation package. Explore the benefits and perks HubSpot offers to help employees grow better.

At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.

Annual Cash Compensation Range:

$105,800—$158,700 USD

At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements

About HubSpot

HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot’s connected platform enables businesses to grow faster by focusing on what matters most: customers.

At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow.

We’re building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.

Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world.

Explore more:

• HubSpot Careers
• Life at HubSpot on Instagram

If you need accommodations or assistance due to a disability, please reach out to us using this form.

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Germany Applicants: (m/f/d) - link to HubSpot’s Career Diversity page here.

India Applicants: link to HubSpot India’s equal opportunity policy here.

HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found here. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. We may use CLEAR ID Verification during the hiring process to confirm your identity and help maintain a safe, secure, and trusted experience for all candidates. Refer to HubSpot’s Recruiting Privacy Notice for details on data processing and your rights.

About Keyfactor

Our mission is to securely connect the world: humans, machines, and AI. Keyfactor is the leader in trust infrastructure for AI and machines, helping the world’s largest enterprises and government agencies take control of the cryptographic identities that safeguard every digital interaction. Behind the platform is a global team of people who care deeply about the work and each other. We move fast, think big, and show up for one another every day. If you’re looking for work that matters and a team that brings out your best, we hope you’ll trust your future with Keyfactor!

Title: Corporate Communications Specialist

Location: United States (Remote)

Experience: Mid

Job Function: Marketing

Employment Type: Full-time

Industry: Computer & Network Security

About the position

Keyfactor is seeking a creative, collaborative, and detail-oriented Corporate Communications Specialist to support external communications, social media, and content programs that build brand awareness, strengthen Keyfactor’s reputation, and increase visibility with key audiences.

The ideal candidate is a strong writer and storyteller with experience developing corporate and social content, supporting media relations, and managing communications and editorial workflows. They are comfortable collaborating with internal stakeholders and agency partners, managing multiple priorities, and translating complex cybersecurity and technology topics into clear, engaging content across channels.

Applicants must be legally authorized to work in the United States.

Responsibilities

Corporate Communications & Content

• Draft and edit press releases, blog posts, infographics, award submissions, executive materials, newsletter content, and other external communications in alignment with approved messaging.
• Support media relations activities, including developing briefing materials, coordinating media inquiries and interview logistics, and supporting follow-up with internal stakeholders and agency partners.
• Partner with internal teams and external creative resources to coordinate communications assets and supporting materials.
• Support the awards program in partnership with external PR agency partners and internal stakeholders, including researching opportunities, gathering inputs, coordinating approvals, and supporting submissions.
• Manage the corporate blog editorial calendar, coordinating draft development, reviews, edits, approvals, and publishing.
• Manage the Source newsletter editorial calendar, developing and editing content, coordinating contributions from internal stakeholders, and overseeing review, approval, and publication.

Social Media & Engagement

• Support the execution of global social media strategies that increase brand awareness, audience growth, engagement, and share of voice.
• Manage day-to-day content planning, publishing, channel activity, and community engagement across priority social media platforms.
• Develop social content that translates company news, product launches, market developments, executive perspectives, and complex technical topics into clear, timely, and engaging posts.
• Research social, industry, and cultural trends to identify relevant opportunities for Keyfactor to participate in broader market conversations.
• Manage social publishing, employee advocacy, video distribution, and performance reporting using Oktopost, Wistia, YouTube, and related platforms.
• Support editorial planning and develop social content for Keyfactor executives and subject matter experts.
• Identify timely opportunities to connect executive and subject matter expert perspectives with company milestones, industry developments, current events, and relevant market conversations.
• Monitor social media performance, audience engagement, and content trends and recommend opportunities to optimize content, timing, and distribution.

Employee Advocacy & Brand Awareness

• Support and help scale employee advocacy initiatives that amplify Keyfactor’s brand, thought leadership, and strategic priorities.
• Develop social toolkits, suggested messaging, and supporting assets that make it easier for employees to engage with and amplify Keyfactor content.
• Partner with Brand, Communications, Field and Events, Product Marketing, Demand Generation, and Creative teams to extend the reach and impact of integrated campaigns.
• Support social media amplification for company announcements, research, events, webinars, product launches, and other key brand moments.
• Help maintain brand and messaging consistency across corporate communications, social media, executive content, and employee advocacy programs.

Skills and Qualifications

• Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, English, or a related field
• 3+ years of experience managing social media programs for B2B technology, cybersecurity, SaaS, or another complex industry.
• Strong writing and editing skills with the ability to develop clear, engaging content across corporate communications, social media, blogs, newsletters, and executive materials.
• Strong understanding of major social media platforms and an interest in evolving social trends, audience behaviors, and content formats.
• Experience managing editorial calendars, content workflows, approvals, and multiple concurrent projects.
• Strong research skills and curiosity about the cybersecurity, technology, media, and broader business landscape.
• Ability to translate complex or technical information into clear, accessible content for different audiences and channels.
• Strong organizational and project management skills with careful attention to detail.
• Ability to collaborate effectively with internal stakeholders, executives, subject matter experts, creative teams, and external agency partners.
• Ability to interpret basic communications and social media performance data and use insights to recommend improvements.

Compensation

Salary will be commensurate with experience.

Culture, Career Opportunities and Benefits

We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.

Here are just some of the initiatives that make our culture special:

• Second Fridays (a company-wide day off on the second Friday of every month minus November and December due to the Holiday schedule). Please note that this benefit is subject to change.
• Comprehensive benefit coverage globally.
• Paid Parental Leave is available to new parents. Structure varies based on regional/government requirements. In regions where government-paid leave doesn’t exist, like in the U.S., the company offers generous paid parental leave, along with comprehensive adoption and fertility support.
• Competitive time off globally.
• Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
• DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
• The Keyfactor Alliance Program to support DEIB efforts.
• Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
• Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
• Monthly Talent development and Cross Functional meetings to support professional development.
• Regular All Hands meetings – followed by group gatherings.

Our Core Values

Our core values are extremely important to how we run our business and what we look for in every team member:

Trust is paramount.

We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.

Customers are core.

We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.

Innovation never stops, it only accelerates.

The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.

We deliver with agility .

We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.

United by respect .

Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.

Teams make “it” happen.

Vision and goals are not individually achievable – they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.

Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.

REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor’s People team via people@keyfactor.com and/or telephone at 1.216.785.2990 to request and arrange for accommodations at any time.

Keyfactor Privacy Notice

Why join us

Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world’s best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek.

Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.

Engineering at Brex

Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders.

What you’ll do

The Identity and Access Management team builds and maintains secure, user-friendly authentication and authorization systems that protect users, safeguard company assets, and provide a seamless access experience for developers. The team owns critical platform capabilities including login methods, step-up authentication, our custom authorization platform, account delegation flows like Copilot, Pro Access login, embedded partnerships authentication, and core vendor integrations such as Okta and Oso.

As a Software Engineer II on IAM, you will build product and platform capabilities that make access to Brex secure, reliable, and easy to use for customers, partners, and internal systems. You will own well-scoped projects with clear impact, contribute to the team’s technical quality and operational excellence, and help evolve the identity platform as Brex invests in signed identity propagation, delegated and agent identity, fine-grained authorization, stronger auditability, and enterprise-ready customer authentication experiences.

Where you’ll work

This role will be based in our São Paulo office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of 3 days per week in the office - Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work.

Responsibilities

• Design, build, and operate backend systems and APIs for authentication, authorization, identity context, and audit-related workflows.
• Deliver well-scoped projects end to end, from technical design and implementation through rollout, measurement, and operational support.
• Improve login and access experiences across SSO, MFA, step-up authentication, delegated access, and enterprise identity flows.
• Build and extend authorization systems that support custom roles, resource-aware access control, and secure defaults for product teams.
• Help create durable, identity-aware audit trails and attribution for user, service, delegated, and agent-driven actions.
• Partner closely with engineers across Brex to make IAM integrations secure by default and easier to adopt through clear patterns, tooling, and shared libraries.
• Contribute high-quality code, design reviews, documentation, and operational improvements that raise the bar for reliability and maintainability across the team’s systems.

Requirements

• You have strong software engineering fundamentals and experience building reliable production backend systems.
• You have experience owning well-scoped technical projects and driving them to completion with limited support.
• You have experience building APIs, services, or platform infrastructure with strong engineering rigor around testing, code quality, and documentation.
• You communicate clearly, collaborate well across teams, and are effective in cross-functional technical discussions.
• You care about operational excellence and know how to improve system reliability, reduce toil, and maintain high-quality services over time.
• You have strong product and engineering judgment and can balance security, usability, and developer experience.
• Strong written and verbal English communication and interpersonal abilities.

Bonus points

• You have worked on identity and access management, authentication, authorization, or audit systems in a production environment.
• You have hands-on experience with Okta, Oso, SSO, SAML, OIDC, OAuth, passkeys, or WebAuthn.
• You have experience building enterprise-facing admin controls, custom roles, delegated access flows, or audit trails.
• You have worked on platform teams that provide shared infrastructure, paved roads, or secure-by-default frameworks for other engineering teams.

If you don’t meet every qualification listed above, we still encourage you to apply. We’re looking for thoughtful engineers who want to build secure, scalable access systems and help shape how identity works across Brex.

Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a brex.com domain. Any outreach claiming to be from Brex via other sources should be ignored.

As a CDI Risk Adjustment Nurse, you will provide clinical documentation and risk adjustment review for Tendo’s QDI Services customers, working in real time with physicians and advanced practice providers to ensure documentation accurately reflects patient acuity and quality of care. Success in this role depends on deep clinical expertise in acute-care documentation, risk adjustment methodology, and the ability to translate complex clinical detail into clear, compliant provider queries.

You will manage a daily assigned review queue, identify clinically supported documentation opportunities, and communicate directly with physicians and APPs on documentation and quality risk adjustment gaps. You will work closely with the Director of QDI Services and fellow reviewers on quality calibration, and support provider education initiatives across Tendo’s customer portfolio.

Your work will directly shape the accuracy, quality, and financial integrity of our customers’ clinical documentation.

About Tendo Make an impact—join our team!

We’re a fast-growing, mission-driven company building a culture that enables teams and individuals to thrive. Our team-driven culture and rapid growth have earned us recognition as one of Forbes’ Top Startup Employers for 2024, 2025, and 2026. Led by an experienced and proven team, we live by our values and are always on the hunt for motivated people with diverse experiences and backgrounds to help us improve the care journey for patients, clinicians, and caregivers by creating software that provides seamless, intuitive, and user-friendly experiences.

If you like working with innovative technologies and want to be part of a growing team that will help transform the healthcare experience, we encourage you to apply today!

Job Location

Tendo has hubs in San Francisco, CA; Salt Lake City, UT; Chicago, IL; Nashville, TN; and Philadelphia, PA. Candidates may be located in any one of our hub locations.

#LI-Remote

Responsibilities

• Conduct QDI review of assigned inpatient cases, identifying clinically supported documentation opportunities in real time.

• Develop and follow up on compliant, physician-facing documentation queries.

• Communicate directly with physicians and APPs regarding documentation and quality risk adjustment opportunities.

• Manage and prioritize an assigned daily review queue to meet turnaround expectations.

• Participate in provider education activities related to clinical documentation, risk adjustment, and quality outcomes.

• Contribute to reviewer calibration and quality assurance activities.

• Support customer-specific workflows and initiatives as new health system partners onboard.

Requirements

• 6+ years of CDI/QDI experience.

• 6+ years of acute-care nursing experience.

• Active RN license, in good standing.

• CCDS certification.

• Epic experience.

• Working knowledge of HCCs, Elixhauser comorbidities, and quality risk adjustment methodology.

• Direct experience communicating and educating physicians and APPs on documentation opportunities.

• Must be able to work independently and manage a queue with minimal oversight.

• Excellent written and verbal communication skills.

Base Salary Range

$90,000 - $110,000

This salary range is offered with the understanding that final compensation is based on a number of factors including geography and experience. Tendo also offers an equity package, annual bonuses, and benefits.

Benefits

For full time employees, Tendo also offers full health benefits (medical, dental, and vision), flexible spending and health savings accounts, company paid life insurance, company paid short-term and long-term disability, company equity, voluntary benefits, 401(k), company paid holidays, flexible time off, and an employee wellness program  (“Breathe”).

Tendo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Please Note: This is a Utah-based hybrid position which will require some regular in-office days each week. Additionally, employment with BambooHR is contingent on passing both a background and credit check.

AI at BambooHR

At BambooHR, we’re all about setting people free to do great work, and we believe AI is a powerful partner in that mission. We’re leaning into intelligent tools to streamline our workflows, giving us more time for high-impact innovation. We look for curious, forward-thinking people who are ready to explore how AI can elevate their work and help us reimagine the future of HR.

Essential Job Duties

Digital Customer Education Specialist, Premium & Paid Programs independently designs and delivers premium and paid HR education experiences — including certification programs, cohorts, workshops, learning labs, LMS courses, and short-form digital education. This role builds depth across HR practice areas such as compliance, performance management, and AI fluency and AI workforce strategy, partnering with subject-matter experts to translate expert knowledge and research into clear, actionable learning that helps customers adopt BambooHR and become more self-sufficient. The Specialist II uses AI across research, drafting, personalization, production, and program operations to increase speed, scale, and consistency, applies instructional design judgment to improve effectiveness, and analyzes performance signals to recommend improvements in timing, sequencing, modality, and content clarity. This role partners cross-functionally with Marketing, GTM, Customer Success, Product, and Knowledge Governance to ensure education is accurate, aligned to product releases and customer journey needs, and contributes to measurable adoption, retention, lead generation, and paid-program outcomes.

You will:

• Design and deliver premium and paid HR education experiences end-to-end across modalities (certification programs, cohorts, webinars, workshops, learning labs, LMS courses, microlearning), including audience and learning-needs analysis, learning objectives, session plans, exercises, assessments, job aids, and facilitator materials.
• Develop education across HR practice areas — including compliance, performance management, and related people topics — as well as AI fluency and AI workforce strategy, going deep enough to teach credibly with SME support.
• Partner with internal and external subject-matter experts to turn expert knowledge and research into structured, practical curricula without needing to be the deepest expert in every topic.
• Create scripts, slides, videos, and short-form learning assets using AI-assisted research, drafting, and editing while maintaining accuracy, accessibility, and clarity; prototype content independently before handing it to the broader production team.
• Build clear calls to action into education experiences that generate qualified leads and support pipeline and paid-program growth, in partnership with Marketing and GTM.
• Facilitate and co-facilitate live customer sessions and adapt delivery in real time based on customer questions, context, and learner needs.
• Define success measures for owned sessions/assets and monitor performance signals (webinar metrics, LMS analytics, and in-product signals where available), including enrollment, completion, certification, and lead-conversion signals where available.
• Partner with Journey Operations to recommend improvements to education timing and sequencing based on customer behavior signals and learning performance insights.
• Manage multiple moderate-complexity projects and content updates, including stakeholder review cycles, versioning, and release readiness updates, and maintain quality, consistency, and accuracy as paid programs scale.
• Partner with Product, Product Marketing, Support, and Knowledge Governance to ensure content accuracy, consistency, and alignment to standards.
• Identify content gaps and propose improvements to increase self-service effectiveness, strengthen the value customers receive from paid and premium programs, and reduce repetitive support needs.

What You Need to Get the Job Done

• 2+ years of experience in customer education, enablement, training, instructional design, or a related field (or equivalent practical experience), including experience building or delivering education customers pay for — premium content, paid programs, cohort learning, certification, or professional services.
• Strong facilitation and co-facilitation skills and communication skills with the ability to adapt during live customer sessions.
• Solid instructional design and adult learning foundations; ability to simplify complex workflows and product concepts and to turn SME knowledge and research into practical learning.
• Working knowledge of HR practice areas such as compliance and performance management, with the ability to build depth quickly by leaning on subject-matter experts.
• Applied AI fluency: uses AI to accelerate research, design, production, program operations, demonstrations, and learner support, with strong judgment for evaluating and correcting AI outputs; familiarity with AI workforce strategy topics.
• Strong collaboration and project execution skills across multiple stakeholders; ability to manage multiple priorities and deadlines, including work with Marketing, GTM, and Customer Success partners.

What Will Make Us REALLY Love You

• Experience with LMS/course building, webinar platforms, microlearning, and in-product education tools.
• Familiarity with product analytics (e.g., Pendo) and using customer behavior signals to inform education recommendations.
• Experience partnering with Knowledge Governance on content standards, reuse models, and versioning.
• Experience contributing to certification or credentialing programs.
• Experience in HR, HR technology, people consulting, talent development, or workforce transformation.
• Exposure to responsible AI practices, organizational AI adoption, or change management.
• Experience in SaaS or another fast-moving, customer-facing technology environment.

What You’ll Love About Us

• A Great Company Culture that has been recognized by multiple organizations like Inc, and Salt Lake Tribune
• Comprehensive health, life, and disability insurance
• Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life
• 401k plans with up to 6% company match
• $2000 Paid-Paid Vacation bonus
• EAP through Headspace
• Check out all our benefits that benefit you

About Us

At BambooHR, we’re building something different: we’re building a people intelligence platform that transforms HR and sets people free to do great work! We’re a proven market leader driving innovation while building lasting success through thoughtful, sustainable growth. Here, you’ll find a place that champions growth: both professional and personal, both individual and collective.

We invest in potential, giving you the space to stretch your capabilities and turn good ideas into reality while providing the safety net of a supportive, values-driven culture. Our approach combines meaningful work with meaningful lives, offering competitive benefits, professional development, and the flexibility to thrive both in and outside the office.

What sets us apart isn’t just what we do, but how we do it: with openness, integrity, and a shared commitment to doing the right thing. Join us in creating HR software that makes work better for everyone, while we make work better for you.

BambooHR is committed to the full inclusion of all qualified individuals and will ensure that persons with disabilities are provided reasonable accommodations throughout the hiring process.  If you would like to request accommodations, please let your recruiter know.

BambooHR is An Equal Opportunity Employer–M/F/D/V Because our team members are trusted to handle sensitive information, we require all candidates that receive and accept employment offers to complete a background check before being hired.

For information on California Privacy Policy, click here.

Our process utilizes AI as an assistant to efficiently process and analyze candidate data. Recruiters and hiring managers maintain full oversight and accountability, ensuring that all final selection and rejection decisions are human-made and based solely on objective job qualifications. Please see our General Privacy Notice and California Privacy Notice for more details.

See our AI Guidelines for Candidates for details on how BambooHR uses AI in recruiting, how we expect candidates to use AI, and what is not allowed.

SpyCloud is on a mission to make the internet a safer place by disrupting the criminal underground. SpyCloud’s solutions thwart cyberattacks and protect more than 4 billion accounts worldwide. Cybersecurity is an exciting, evolving space, and being at the forefront of the fight to disrupt cybercrime makes SpyCloud a special place to work. If you’re driven to align your career with a fantastic mission, look no further!

The Revenue Operations Analyst is a versatile, hands-on member of the Revenue Operations team responsible for executing and optimizing the processes that power SpyCloud’s Go-To-Market engine. This role owns entitlement management and Deal Desk operations, is fluent in AI and automation tooling to sharpen reporting and reduce manual work, supports the Alliances team with partner operations, and administers and automates our Salesforce ecosystem alongside Sales Operations.

What You’ll Do:

• Entitlements & Deal Desk Management

  • Own Deal Desk operations end-to-end: deal structuring support, approvals, non-standard terms review, and quote-to-cash handoffs.
  • Manage and optimize license entitlement and provisioning processes to ensure accurate, timely delivery of products and services to customers.
  • Monitor and track license usage to ensure compliance with contractual agreements and license terms, partnering with Sales and Finance to align on entitlement strategy.
  • Conduct periodic entitlement audits to ensure accuracy, completeness, and audit readiness.
  • Maintain accurate, up-to-date entitlement documentation and customer entitlement records.
  • Provide entitlement-related sales support, addressing inquiries and resolving access issues in a timely manner.
  • Prepare entitlement-related reports and analytics for internal stakeholders.

• AI-Driven Reporting & Automation

  • Serve as a super user for Claude, Databricks, Clay, ZoomInfo, Zendesk, Salesforce and Outreach, building and optimizing dashboards and reports that keep GTM data trustworthy.
  • Identify and implement AI and automation opportunities across the CRM and adjacent GTM/analytics tools to scale Deal Desk, Sales Ops, and Alliances workflows.
  • Analyze data to identify trends, discrepancies, and opportunities for operational improvement, and track KPIs tied to entitlements, deal cycle time, and team productivity.
  • Contribute to ongoing documentation and continuous-improvement initiatives across Revenue Operations.

• Alliances Operations Support

  • Support the Alliances team with partner lifecycle operations, helping drive efficient, scalable partner processes.
  • Maintain and improve data quality across partner and integration records for accurate, reliable reporting.
  • Improve how partner data is collected, standardized, and made available for reporting, surfacing actionable insight into business and financial impact.
  • Translate cross-functional business questions from Alliances and Partner Success into structured, repeatable operating motions.

• Sales Operations & Salesforce Administration

  • Own and maintain territory management, including assignments, updates, and ongoing alignment with business needs.
  • Administer Salesforce: maintain data integrity across products, opportunities, accounts, users, and related objects, and manage Flows and automation as business requirements evolve.
  • Support sales rep onboarding/offboarding, ensuring correct system configuration, access, and territory alignment.
  • Own the Sales Support queue, resolving requests accurately and building automation for frequent, recurring request types.
  • Document processes and uphold governance standards to ensure compliance and system reliability.

Requirements:

• Bachelor’s degree in Business, Finance, Information Technology, or a related field, or equivalent practical experience.
• 3+ years of experience in revenue/sales operations, deal desk, or entitlement management, preferably in cybersecurity or SaaS.
• Hands-on Salesforce administration experience (Flows, automation, data governance); Claude experience a strong plus.
• Genuine interest and demonstrated experience applying AI tools to streamline operational workflows and reporting.
• Proficiency with data analysis and BI tools (Databricks, Excel/Sheets, SQL, Tableau, or similar).
• Excellent problem-solving skills with strong attention to detail and a customer-centric mindset.
• Strong communication skills and the ability to collaborate effectively across Sales, Alliances and Customer Success.

Nice to Have:

• Claude experience a strong plus

Base Salary Range: $67,000 – $87,000

The salary range reflects the expected base salary range for a fully qualified candidate at this level based on experience, qualifications, and market data at the time of posting.

U.S.-Based Benefits + Perks (for Full Time Employees):

At SpyCloud, we are committed to working alongside individuals who are equally passionate about preventing cybercrime, regardless of their department or role. Guided by our core values in all business decisions, we prioritize unity in our mission and ensure all SpyCloud employees have the support and benefits they need to stay focused on our goals. In addition to our engaging workspace in South Austin, flexible and remote-friendly work options, and competitive salary package, we offer our employees a comprehensive benefits package that includes:

• 401(k) with Employer Contribution
• Health, Vision, and Dental Insurance
  • Health Savings Account (HSA) available with Employer Contribution
• Employer Paid Life, Short-term, and Long-term Disability Insurance
• Generous PTO Plan and 16 paid holidays per year

U.K.-Based Benefits + Perks (for Full Time Employees):

• Retirement Savings Plan with Employer Contribution
• Employer Provided Private Health Insurance and Healthcare Cashplan
• Employer Paid Life Insurance, Income Replacement, and Critical Illness Protection
• Employee Assistance Program
• 25 days annual accrued holiday plus 8 paid bank holidays and a paid company shutdown during winter holidays

About SpyCloud:

SpyCloud transforms recaptured darknet data to disrupt cybercrime. Its automated identity threat protection solutions use advanced analytics and AI to accelerate investigations and  protect workforce, consumer, and supplier identities from the threats that matter most: authentication bypass, session hijacking, malicious insiders, account takeover, ransomware, and fraud. Its data from malware-infected devices, successful phishes, combolists, and third-party breaches also powers many popular dark web monitoring and identity theft protection offerings. Customers include 7 of the Fortune 10, along with hundreds of global enterprises, mid-sized companies, and government agencies worldwide. Headquartered in Austin, TX, SpyCloud is home to more than 250 cybersecurity experts whose mission is to protect businesses and consumers from the stolen identity data criminals are using to target them now.

To learn more and see insights on your company’s exposed data, visit spycloud.com.

Our Mission:

Our mission is to make the internet a safer place by disrupting the criminal underground. Together with our customers and partners, we aim to end criminals’ ability to profit from stolen information.

Who We Are:

SpyCloud is a place for innovative, collaborative, and problem-solvers to thrive. Individually, we’re amazing, but together, we’re unstoppable. We celebrate diversity and various perspectives and aim to create an inclusive and supportive environment for all. We are proud to be an Equal Employment Opportunity and Affirmative Action employer of choice. All aspects of employment decisions will be based on merit, performance, and business needs. We do not discriminate on the basis of any status protected under federal, state, or local law. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Women, minorities, individuals with disabilities, and protected veterans are encouraged to apply. SpyCloud complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

SpyCloud expressly prohibits any form of workplace harassment. Improper interference with the ability of SpyCloud’s employees to perform their job duties may result in discipline up to and including discharge. SpyCloud shares the right to work and participates in the E-Verify program in all locations.

If you need assistance or accommodation due to a disability, you may contact us.

Our Culture:

Our culture is something really special. We’re all driven to disrupt the cybercriminal economy as we keep customer accounts safe from compromise. We support a truly worthy and serious mission, but we have fun doing it together. If you are driven, inventive, and collaborative, you’ll fit right in.

SpyCloud’s Recruitment Policy:

We will never ask an applicant for sensitive or personal financial information during the recruitment process. We advise all applicants seeking employment with SpyCloud to review available information on recruitment fraud. Anyone who suspects that they have been contacted by someone falsely representing SpyCloud should email careers@spycloud.com.

Compensation Transparency Policy:

At SpyCloud, we believe in transparency and fairness in compensation. We strive to ensure that all employees are fairly compensated for their contributions, and we openly discuss our compensation philosophy and structure. We are committed to providing competitive salaries and benefits packages to attract and retain top talent, and we encourage open dialogue and feedback regarding compensation matters.

Learn more and apply: SpyCloud Careers

SpyCloud is not sponsoring visas at this time.

For applicants residing in California, please click here to read SpyCloud’s CCPA Notice.

For applicants residing in the UK, please click here to read SpyCloud’s Employee Privacy Notice.

Description

Purpose of the Role

The Technical Editor accurately implements instructed changes into aviation operational manuals and related documentation, collating provided content into the required structure and applying the correct styles, formatting, and standards. The role supports timely, high-quality Technical Publishing delivery by producing manuals that meet client requirements, applicable service levels, and TrustFlight quality standards.

Scope & Decision-Making Authority

• Works within defined task scope, implementing instructed changes from approved sources without making independent technical or content decisions

• Manages own workload and task prioritisation to meet agreed deadlines and service levels

• Escalates unclear instructions, missing information, content conflicts, and capacity constraints to the relevant Author.

• Operates within established Technical Publishing processes, styles, templates, and JIRA workflows

Key Relationships

Internal

• Authors and Lead Authors: receiving instructed work, raising queries, and confirming completion

• Other Technical Editors: collaboration and mutual support across shared workloads

• Quality and document control functions: ensuring completed manuals meet required standards

External

• Client source materials and instructions, received and clarified through Authors and Lead Authors (the role is primarily internally facing)

• Client documentation standards and manual templates, applied during production

• Software tools supporting manual production (MadCap, Adobe Acrobat, JIRA, MEL Manager), used as required

Key Responsibilities

• Implement instructed changes accurately and completely into manuals and related documentation, collating provided technical content into the required manual structure.

• Apply required styles, formatting, templates, numbering, references, and document structure consistently across all work.

• Use production and task-management systems effectively, including Microsoft Word, MadCap, Adobe Acrobat, JIRA, and MEL Manager, converting documents into required internal tools and formats where applicable.

• Update task status in JIRA and progress assigned work through the appropriate workflow.

• Check completed work thoroughly before submission or handover, ensuring accuracy, consistency, and completeness.

• Flag unclear instructions, missing information, formatting issues, inconsistencies, or content conflicts to the relevant Author.

• Estimate work effort and communicate progress, blockers, and capacity concerns in a timely manner.

• Work collaboratively with the team and support colleagues where appropriate.

Key Metrics for Success

• Instructed changes implemented accurately and completely, with minimal rework or returned work

• Assigned tasks progressed and completed within agreed deadlines and service levels

• JIRA task status maintained accurately and kept up to date throughout the workflow

• Consistent application of required styles, formatting, and document standards across all manuals

AI & Digital Competency

TrustFlight is an AI-first organisation. Every role is expected to actively engage with AI tools and digital ways of working to drive efficiency, quality, and innovation.

AI Fluency Tier

Tier - AI User

Profile - Uses AI-assisted tools in daily workflows

Expectations - Confidently uses AI features in existing tools (e.g. copilots, smart search, assisted drafting). Understands when AI output needs human review. Completes AI User onboarding within 30 days.

Role-Specific AI & Digital Skills

• Use AI-assisted tools to support proofreading, consistency checking, and formatting of manuals

• Apply AI tools to speed up repetitive editing and content-collation tasks

• Use AI to help interpret instructions and identify inconsistencies or conflicts in source material

• Use digital collaboration tools to support remote working, task handovers, and knowledge sharing

AI Development & Growth

• Build confidence in applying AI tools to editing and production tasks

• Share useful AI techniques and tips with the Technical Publishing team

• Adopt new digital ways of working as tools and processes evolve

Competencies & Behaviours

• Attention to Detail: maintains accuracy and consistency across detailed and repetitive work

• Delivery Focus: manages workload and priorities to meet commitments and deadlines

• Communication: raises questions and issues clearly and appropriately

• Collaboration: works constructively with the team and supports others

• Diligence and Resilience: sustains quality and focus through detailed, repetitive work

Working Arrangements

Travel Requirements

None

Special Conditions

Right to work in the UK

Requirements

Required Qualifications & Experience

• Experience in technical editing, document production, or a comparable detail-intensive documentation role (aviation or another regulated or technical environment desirable)

• Proficiency, or the ability to become proficient, in the systems used for manual production and task management, including Microsoft Word, MadCap, Adobe Acrobat, JIRA, and MEL Manager

• Strong attention to detail across content placement, formatting, styles, numbering, references, and structure, with the ability to follow instructions accurately and consistently

• Clear communication skills, including the ability to ask questions, raise issues appropriately, and manage workload honestly, including communicating when at capacity

Desirable Skills & Experience

• Prior experience with aviation operational manuals (for example Operations Manuals or MELs) or with MadCap Flare

• Familiarity with JIRA workflows and document control processes

• Experience converting documents between formats and internal tooling

Civic Nation seeks a part-time City Cohort Lead in San Antonio, TX to support the Change Collective, a national leadership network for rising local leaders who are passionate about solving issues in their communities and combating social isolation, political polarization, and civic disengagement.. The City Cohort Lead is responsible for facilitating the learning curriculum that supports in-person and online learning experiences for participants during the Change Collective’s 6-month fellowship program. When possible, they will also identify and cultivate partner relationships on the ground to strengthen the initiative’s work.

This is a temporary position starting in February 2027 and ending in November 2027, with a potential to continue for future short-term cohorts in 2028 and beyond.

ABOUT CHANGE COLLECTIVE

In 2023, Civic Nation launched the Change Collective, a new civic leadership initiative that will build to become a national community of local changemakers. This leadership initiative aspires to reinvent civic life for the 21st century by cultivating the next generation of local leaders working to increase civic collaboration and engagement in their communities. The formation of the initiative is founded in the belief that leadership development is the most catalytic thing we can do to affect long-term change. By investing in leadership development, this program will create a network of community leaders who bring people together and demonstrate impact around important community priorities, while also building up and investing in other leaders around them.

ABOUT CIVIC NATION

Civic Nation is an impact hub for the ideas, leaders, and initiatives that strengthen civic culture, civic power, and civic participation. We shift culture, systems, and policy by bringing together individuals, grassroots organizers, industry leaders, and influencers to tackle our nation’s most pressing social challenges. Five initiatives are a part of Civic Nation: ALL IN Campus Democracy Challenge, Change Collective, It’s On Us, We The Action, and When We All Vote.

YOUR IMPACT

• In partnership with the Learning & Program team, facilitate the learning curriculum that both supports in-person and online learning experiences for participants.
• Build a strong culture with the assigned city cohort.
• Support the recruitment and onboarding process for the fellowship cohort of participants, read and vet applications and/or nominations, and assist with the interview and acceptance process.
• Coordinate communication with the city’s fellowship cohort of participants.
• Address conflict if it arises in the fellowship cohort and work with the Learning & Program team to come to a resolution.
• Share feedback, assess needs, analyze curriculum application and recommend changes to improve the participant experience with the Learning & Program team.
• Provide technological or logistics support during the fellowship’s in-person and virtual training sessions
• Develop ongoing relationships and partnerships with the anchor community including outreach to new partners and potential guest speakers.

YOUR EXPERIENCE

• Demonstrated experience in training and learning development work, including leading and facilitating trainings.
• Understanding and experience of learning models, curriculum design and implementation, and facilitation techniques, as well as evaluative measures of program experience.
• Proven experience in facilitating both online and in-person learning and community-building experiences.
• Relevant background in non-profit, education, and/or civic engagement settings including volunteer management.
• Deep knowledge of social, political, environmental and/or economic landscape and issues in the designated cities.

YOUR COMPETENCIES

• Candidate must reside in the San Antonio, TX area.
• A strong commitment to Civic Nation’s mission, including a commitment to the importance of building strong civic infrastructure in communities.
• Ability to independently lead dynamic trainings and programming, while balancing day-of event operations.
• Ability to work with diverse communities and individuals with varying perspectives.
• Outstanding attention to detail and ability to keep your materials organized, including organized, thoughtful and professional communication to external partners.
• Excellent analytical, writing, and communication skills.
• Ability to make decisions and solve problems independently, effectively, and creatively.
• Ability to work independently and in a remote team environment.
• Must be available to lead in-person facilitations one Saturday per month and travel to one national convening at end of the employment term.

SALARY & BENEFITS

This is a temporary position commencing February 2027 and ending November 2027. City Cohort leads will be compensated at $115.00 per hour for 5 hours per week, on average, totaling 20 hours a month at the maximum. This includes support in cohort management, dry runs and facilitation prep, and facilitation of monthly weekend trainings and learning experiences.

PROCESS TIMELINE

Candidates can expect the following hiring process and timeline (please note that this timeline may be subject to change):

• October 26th - November 6th – First Round Interviews: Introductory Call
• December 1st - 10th —  Second Round Panel Interviews: Leadership & Assessment
• Week of December 15th – Hiring Decision announced

All candidates will be notified via email of the status of their application on or before the completion of the search.

TO APPLY

To apply, submit a cover letter and resume below. The cover letter, addressed to Kinzie Mabon, should be concise, compelling, and include why you would like to work for Civic Nation. Applications will be accepted until October 28, 2026.

Driven by our values, Civic Nation aims to recruit candidates representative of the communities and populations we serve. Towards that goal, we know that a diverse workforce allows us to see issues facing our democracy in more nuanced ways, creating the thought leadership needed to fulfill our mission and reach our goals. Civic Nation is an equal-opportunity employer and welcomes people from all backgrounds, experiences, abilities, and perspectives to apply.

Civic Nation seeks a part-time City Cohort Lead in Memphis, TN to support the Change Collective, a national leadership network for rising local leaders who are passionate about solving issues in their communities and combating social isolation, political polarization, and civic disengagement.. The City Cohort Lead is responsible for facilitating the learning curriculum that supports in-person and online learning experiences for participants during the Change Collective’s 6-month fellowship program. When possible, they will also identify and cultivate partner relationships on the ground to strengthen the initiative’s work.

This is a temporary position starting in February 2027 and ending in November 2027, with a potential to continue for future short-term cohorts in 2028 and beyond.

ABOUT CHANGE COLLECTIVE

In 2023, Civic Nation launched the Change Collective, a new civic leadership initiative that will built to become a national community of local changemakers. This leadership initiativeaspires to reinvent civic life for the 21st century by cultivating the next generation of local leaders working to increase civic collaboration and engagement in their communities. The formation of the initiative is founded in the belief that leadership development is the most catalytic thing we can do to affect long term change. By investing in leadership development, this program will create a network of community leaders who bring people together and demonstrate impact around important community priorities, while also building up and investing in other leaders around them.

ABOUT CIVIC NATION

Civic Nation is an impact hub for the ideas, leaders, and initiatives that strengthen civic culture, civic power, and civic participation. We shift culture, systems, and policy by bringing together individuals, grassroots organizers, industry leaders, and influencers to tackle our nation’s most pressing social challenges. Five initiatives are a part of Civic Nation: ALL IN Campus Democracy Challenge, Change Collective, It’s On Us, We The Action, and When We All Vote.

YOUR IMPACT

• In partnership with the Learning & Program team, facilitate the learning curriculum that both supports in-person and online learning experiences for participants.
• Build a strong culture with the assigned city cohort.
• Support the recruitment and onboarding process for the fellowship cohort of participants, read and vet applications and/or nominations, and assist with the interview and acceptance process.
• Coordinate communication with the city’s fellowship cohort of participants.
• Address conflict if it arises in the fellowship cohort and work with the Learning & Program team to come to a resolution.
• Share feedback, assess needs, analyze curriculum application and recommend changes to improve the participant experience with the Learning & Program team.
• Provide technological or logistics support during the fellowship’s in-person and virtual training sessions.
• Develop ongoing relationships and partnerships with the anchor community including outreach to new partners and potential guest speakers.

YOUR EXPERIENCE

• Demonstrated experience in training and learning development work, including leading and facilitating trainings.
• Understanding and experience of learning models, curriculum design and implementation, and facilitation techniques, as well as evaluative measures of program experience.
• Proven experience in facilitating both online and in-person learning and community-building experiences.
• Relevant background in non-profit, education, and/or civic engagement settings including volunteer management.
• Deep knowledge of social, political, environmental and/or economic landscape and issues in the designated cities.

YOUR COMPETENCIES

• Candidate must reside in the Memphis, TN area.
• A strong commitment to Civic Nation’s mission, including a commitment to the importance of building strong civic infrastructure in communities.
• Ability to independently lead dynamic trainings and programming, while balancing day-of event operations.
• Ability to work with diverse communities and individuals with varying perspectives.
• Outstanding attention to detail and ability to keep your materials organized, including organized, thoughtful and professional communication to external partners.
• Excellent analytical, writing, and communication skills.
• Ability to make decisions and solve problems independently, effectively, and creatively.
• Ability to work independently and in a remote team environment.
• Must be available to lead in-person facilitations one Saturday per month and travel to one national convening at the end of the employment term.

SALARY & BENEFITS

This is a temporary position commencing February 2027 and ending November 2027. City Cohort leads will be compensated at $115.00 per hour for 5 hours per week, on average, totaling 20 hours a month at the maximum. This includes support in cohort management, dry-runs and facilitation prep, and facilitation of monthly weekend training and learning experiences.

PROCESS TIMELINE

Candidates can expect the following hiring process and timeline (please note that this timeline may be subject to change):

• October 26th - November 6th – First Round Interviews: Introductory Call
• December 1st - 10th —  Second Round Panel Interviews: Leadership & Assessment
• Week of December 15th – Hiring Decision announced

All candidates will be notified via email of the status of their application on or before the completion of the search.

TO APPLY

To apply, submit a cover letter and resume below. The cover letter, addressed to Kinzie Mabon, should be concise, compelling, and include why you would like to work for Civic Nation. Applications will be accepted until November 28, 2026.

Driven by our values, Civic Nation aims to recruit candidates representative of the communities and populations we serve. Towards that goal, we know that a diverse workforce allows us to see issues facing our democracy in more nuanced ways, creating the thought leadership needed to fulfill our mission and reach our goals. Civic Nation is an equal-opportunity employer and welcomes people from all backgrounds, experiences, abilities, and perspectives to apply.

Civic Nation seeks a part-time City Cohort Lead to support the Change Collective, a national leadership network for rising local leaders who are passionate about solving issues in their communities and combating social isolation, political polarization, and civic disengagement in Detroit, MI. The City Cohort Lead is responsible for facilitating the learning curriculum that supports in-person and online learning experiences for participants. When possible, they will also identify and cultivate partner relationships on the ground to strengthen the initiative’s work.

This is a temporary position starting in February 2027 and ending in November 2027. With a potential to continue for future short-term cohorts in 2028 and beyond.

ABOUT CHANGE COLLECTIVE

In 2023, Civic Nation launched the Change Collective, a new civic leadership initiative that will build to become a national community of local changemakers. This leadership initiative aspires to reinvent civic life for the 21st century by cultivating the next generation of local leaders working to increase civic collaboration and engagement in their communities. The formation of the initiative is founded on the belief that leadership development is the most catalytic thing we can do to affect long-term change. By investing in leadership development, this program will create a network of community leaders who bring people together and demonstrate impact around important community priorities, while also building up and investing in other leaders around them.

ABOUT CIVIC NATION

Civic Nation is an impact hub for the ideas, leaders, and initiatives that strengthen civic culture, civic power, and civic participation. We shift culture, systems, and policy by bringing together individuals, grassroots organizers, industry leaders, and influencers to tackle our nation’s most pressing social challenges. Five initiatives are a part of Civic Nation: ALL IN Campus Democracy Challenge, Change Collective, It’s On Us, We The Action, and When We All Vote.

YOUR IMPACT

• In partnership with the Learning & Program team, facilitate the learning curriculum that supports both in-person and online learning experiences for participants.
• Build a strong culture with the assigned city cohort.
• Support the recruitment and onboarding process for the cohort of participants, to read and vet applications and/or nominations, and assisting with the interview and acceptance process.
• Coordinate communication with the city’s cohort of participants.
• Address conflict if it arises in the cohort and work with the Learning & Program team to come to a resolution.
• Share feedback, assess needs, analyze curriculum application, and recommend changes to improve the participant experience with the Learning & Program team.
• Provide technological or logistics support.
• Develop ongoing relationships and partnerships with the anchor community, including outreach to new partners and potential guest speakers.

YOUR EXPERIENCE

• Demonstrated experience in training and learning development work, including leading and facilitating trainings.
• Understanding and experience of learning models, curriculum design and implementation, and facilitation techniques, as well as evaluative measures of program experience.
• Proven experience in facilitating both online and in-person learning and community-building experiences.
• Relevant background in non-profit, education, and/or civic engagement settings including volunteer management.
• Deep knowledge of social, political, environmental and/or economic landscape and issues in the designated cities.

YOUR COMPETENCIES

• Candidate must reside in the Detroit, MI area.
• A strong commitment to Civic Nation’s mission, including a commitment to the importance of building strong civic infrastructure in communities.
• Ability to independently lead dynamic trainings and programming, while balancing day-of event operations.
• Ability to work with diverse communities and individuals with varying perspectives.
• Outstanding attention to detail and ability to keep your materials organized, including organized, thoughtful and professional communication to external partners.
• Excellent analytical, writing, and communication skills.
• Ability to make decisions and solve problems independently, effectively, and creatively.
• Ability to work independently and in a remote team environment.
• Must be available to lead in-person facilitations one Saturday per month and travel to two national convenings at the beginning and end of the employment term.

SALARY & BENEFITS

This is a temporary position commencing February 2027 and ending November 2027. City Cohort leads will be compensated at $115.00 per hour for 5 hours per week, on average,  totaling 20 hours a month. This includes support in cohort management, dry runs and facilitation prep, and facilitation of monthly weekend trainings and learning experiences

PROCESS TIMELINE

Candidates can expect the following hiring process and timeline (please note that this timeline may be subject to change):

• October 26th - November 6th – First Round Interviews: Introductory Call
• December 1st - 10th —  Second Round Panel Interviews: Leadership & Assessment
• Week of December 15th – Hiring Decision announced

All candidates will be notified via email of the status of their application on or before the completion of the search.

TO APPLY To apply, submit a cover letter and resume below. The cover letter, addressed to Kinzie Mabon, should be concise, compelling, and include why you would like to work for Civic Nation. Applications will be accepted until October 28th, 2026.

Driven by our values, Civic Nation aims to recruit candidates representative of the communities and populations we serve. Towards that goal, we know that a diverse workforce allows us to see issues facing our democracy in more nuanced ways, creating the thought leadership needed to fulfill our mission and reach our goals. Civic Nation is an equal-opportunity employer and welcomes people from all backgrounds, experiences, abilities, and perspectives to apply.

HackerRank helps companies like NVIDIA, Amazon, and Microsoft hire and upskill the next generation of developers based on skills, not pedigree. Our platform is trusted by over 2,500 of the world’s most innovative companies to build strong engineering teams ready for what’s next.

Software has entered an era where humans and AI build side by side. As this shift accelerates, the definition of strong technical talent is changing. We give companies better ways to identify and invest in next-generation skills.

People at HackerRank care deeply about the impact of their work and sweat the small details so our customers can be wildly successful with products they genuinely love to use. We move with urgency and believe great outcomes come from high standards.

About the role

Customer Experience Engineering is where customers, product, and engineering meet. As a CXE 2, you’ll lead complex technical problems and high-stakes customer situations from investigation through resolution and prevention. You’ll combine technical depth with the judgment and communication needed to guide customers when the answer is not yet clear.

CXE works from one shared queue. You’ll take the lead on problems that require deeper investigation, solution design, or cross-team coordination, while helping the team respond to customer needs across the queue. You’ll also turn what you learn into solutions, tools, and AI-enabled workflows that reduce repeat problems.

What you’ll do

• Own complex, ambiguous, enterprise, and escalated customer problems through investigation, resolution, communication, and closure.
• Come prepared to lead technical customer calls and escalations. Understand the account and issue history, ask precise questions, explain what is known and unknown, and give customers a clear plan and next update.
• Investigate unfamiliar issues across web applications, APIs, integrations, authentication, data, and code paths. Use logs, audit trails, session data, and monitoring tools to reconstruct what happened, test hypotheses, and identify a path to resolution when no playbook exists.
• Build scripts, integrations, automations, tooling, and other technical solutions for customer and team needs. Contribute code fixes where appropriate through Engineering review.
• Build and improve AI agents and workflows. Evaluate their accuracy and reliability, strengthen the context and safeguards they depend on, and measure whether they reduce customer effort or repeat work.
• Lead CXE’s technical and customer response during high-severity incidents. Help drive containment, engage the right on-call teams, provide timely updates, contribute to customer-facing RCAs, and follow corrective actions through to completion.
• Partner with account teams to understand strategic customers, spot recurring friction or emerging risks, and address problems before they become escalations.
• Manage concurrent priorities while protecting shared queue health, service levels, and communication quality across shifts and regions.
• Turn patterns from customer issues into adopted runbooks, onboarding improvements, automation, product feedback, or Engineering action that reduces recurrence. Mentor CXE 1 engineers through pairing, reviews, and case debriefs.
• Participate in rotational shifts and on-call coverage, including occasional evenings or weekends, to support global customer needs.

Who you are

• You have 3 to 7 years of experience in technical support, product support, solutions engineering, implementation, cloud support, software engineering, SDET, or a similar customer-facing technical role.
• You can independently investigate unfamiliar technical problems using API and application logs, audit trails, monitoring, session data, and other available tools. You can isolate likely causes across web applications, APIs, integrations, and customer workflows, and explain the evidence behind your conclusions.
•  You know how to reconcile conflicting evidence, validate findings, and diagnose authentication and integration failures across systems.
• You can write and debug practical code in Python or a similar language, read unfamiliar code, and build scripts or automations that others can use.
• You are ready to lead difficult customer conversations. You prepare thoroughly, communicate with technical credibility and empathy, adapt your message to different audiences, and give clear updates even before the root cause is known.
• You make sound decisions under pressure: assessing impact, prioritising work, bringing in the right people, and keeping investigations moving.
• You take ownership without waiting to be chased. You can work effectively across Engineering, Product, and GTM while keeping both technical accountability and the customer’s next steps clear.
• You have hands-on experience using AI to investigate, build, and improve workflows, and you test its output before relying on it.
• You are open to rotational shifts and occasional on-call coverage across a global customer base.

Even better if you

• Debugged ATS, HR-tech, developer-tooling, or other complex B2B SaaS integrations.
• Built and maintained customer solutions, internal tools, agents, or automations that were adopted and had measurable impact.
• Evaluated AI agents or workflows for accuracy, reliability, and safety, then improved them based on real use.
• Contributed fixes or improvements to a production codebase in a support, solutions, tooling, or software engineering context.
• Worked directly with strategic enterprise customers on technical solutions or proactive risk reduction.

You will thrive in this role if

• You enjoy getting to the bottom of customer problems and building solutions that prevent them from recurring.
• You can be calm and credible with a customer under pressure while driving a rigorous technical investigation behind the scenes.
• You move comfortably between debugging, building, customer communication, and cross-team coordination.
• You see patterns across individual cases and turn them into improvements the team adopts.
• You use AI and coding tools to extend what you can do and take responsibility for the quality of what you build.
• You help others grow through your judgment, coaching, and the systems you leave behind.

Compensation

The base salary range for this role is $120,000–$135,000, plus a target 10% annual bonus tied to individual and company performance. You will also receive equity (stock options) and a comprehensive package of cash and non-cash benefits.

Want to learn more about HackerRank? Check out HackerRank.com to explore our products, solutions and resources, and dive into our story and mission here.

HackerRank is a proud equal employment opportunity and affirmative action employer. We provide equal opportunity to everyone for employment based on individual performance and qualification. We never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

Linkedin | X | Blog | Instagram | Life@HackerRank

Notice to prospective HackerRank job applicants:

• Our Recruiters use @hackerrank.com email addresses.
• We never ask for payment or credit check information to apply, interview, or work here.

About Huckleberry

At Huckleberry, our purpose is simple yet powerful: to build life-changing products and experiences that help all families unlock everyday magic.

Today, more than 6.5 million families trust Huckleberry and our app to be their partner through parenthood. Real pediatric expertise works hand-in-hand with data science, AI, and behavioral science to provide support behind-the-scenes that guides every parent through their unique journey.

We believe every family should feel taken care of—which is why we’re growing quickly and expanding our product offerings to help every family thrive.

About the Role

We are hiring a Marketing Manager - Web to own conversion across Huckleberry’s web experience — from the first visit through app install, free trial, and purchase.  This is a 6 month, 40 hours per week, 1099 contract position.

You’ll carry your own web conversion target that rolls up into our broader user acquisition goal, and you’ll own the experimentation program that moves it. The work spans further than most CRO roles. You’ll write build specs for interactive web tools, partner with our Guidance team to make sure anything we tell a parent is clinically sound, and build AI-driven systems that let a small team run a testing cadence that would otherwise take several people.

This role reports to the VP of Marketing on an interim basis and is expected to move under the Senior Director of User Acquisition and Growth once that role is filled. You’ll work closely with Brand Editorial, Guidance, Engineering, Lifecycle Marketing, Partnerships, and User Acquisition.

Areas of Responsibility

Web Conversion & Experimentation

• Target Ownership: Own a web conversion target that rolls up into our broader user acquisition goal, expressed as either acquisition or revenue depending on current company priority. When that expression changes, you re-point the roadmap without losing program continuity.

• Full Funnel Optimization: Drive conversion across the entire web path — blog and promo units, landing pages, account creation, checkout, pricing, and paywall. Marketing surfaces and product surfaces both count.

• Experimentation Program: Operate and extend an established testing program, including a weekly promo-unit copy testing cadence with defined scoring, prioritization, and readout standards. Write test plans, define metrics, set call conditions, and maintain the roadmap and tracker as the source of truth.

• Readouts: Deliver performance updates and test readouts to marketing leadership, publish quarterly web priorities, and contribute web reporting to executive and board updates.

Interactive Web Experiences

• Concept to Spec: Conceive, impact-size, and scope interactive web experiences — calculators, quizzes, guided recommendations — that demonstrate product value before signup. Write the engineering build specs: input and output logic, edge cases, handoff behavior, and event instrumentation.

• Clinical Guardrails: Anything that returns guidance to a parent requires Guidance team partnership by default. You’ll work with them to set the thresholds and logic behind each tool, source recommendations to recognized pediatric guidelines, and make sure a “not yet” result lands supportively.

• Monetization Discipline: Surface scope and monetization risks early and drive them to a decision — including recommending against builds that would give away a paid in-app mechanic.

Systems, Data & Automation

• AI-Built Systems: Our testing cadence runs at this scale because the recurring work is built into AI-driven systems. You’ll maintain and extend those systems, and build new ones — with documented logic, edge-case handling, state tracking across runs, and human approval gates wherever judgment is required.

• Measurement: Partner with Business Analytics to shape how web performance is instrumented and reported. Specify event instrumentation for new experiences, validate it lands, and flag when an existing metric is unfit for its purpose.

• Source of Truth: Keep content taxonomy in Contentful aligned with downstream reporting so subcategory performance data stays trustworthy.

• Documentation: Set and document web optimization and A/B testing standards, and make them usable by partner teams through reusable systems.

Cross-Functional Partnership

• Web Scoping Partner: Lead web projects end-to-end, and serve as the web scoping partner on projects led by other teams — including commerce and partnership integrations, where you define ownership boundaries and downstream flow requirements before build.

• Strategic Consultation: Be consulted at scoping on initiatives affecting web performance. Represent web conversion in the weekly cross-functional User Acquisition sync.

Requirements

• Experience: 5+ years in conversion rate optimization, web growth, or experimentation

• Owned a Number: You’ve carried a conversion, acquisition, or revenue target yourself and can point to before/after results

• Experimentation Depth: Hands-on building, launching, and reading out A/B and multivariate tests on a testing platform

• Analytical Depth: You can define metrics, specify event instrumentation, spot measurement that’s quietly misleading, and work with structured data and APIs without needing engineering for routine work

• Builds With AI: Demonstrated experience building working systems with AI tooling. You should be able to describe a recurring process you turned into a reliable system, how you handled failure cases, and where you deliberately kept a human in the loop

• Technical Partnership: Can write clear specs for engineering and hold their own in a scoping conversation

• Judgment on Accuracy: Recognizes when content or a tool output needs clinical review, and routes it to experts

• Writing: Strong writing with a lens toward product positioning and placement

Nice to have

• Experience with Contentful, Amplitude (Analytics and Web Experiments), Google Analytics, or AppsFlyer

• Hands-on experience with Claude Code or comparable agentic AI tooling, including building reusable skills or workflows

• Experience in parenting, family wellness, or consumer health — and with the sourcing standards clinically-informed content requires

• Subscription or freemium monetization experience: free trial, paywall, pricing

$50 - $65 an hour

Huckleberry Labs is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Huckleberry Labs makes hiring decisions based solely on qualifications, merit, and business needs at the time.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.

Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.

Role Summary:

The Event Operations Coordinator is the engine behind every field event we run. You’re responsible for two things that matter most before the doors open: getting the right people in the room and making sure every logistical detail is locked and ready.

This is a high-ownership, detail-driven role that sits at the intersection of outreach, operations, and vendor coordination. You’ll work closely with the Sr. Manager of Field Marketing to identify and secure the ideal attendee mix for every event, then execute every pre-event motion required to make it happen: registration, websites, campaigns, communications, and vendor follow-through.

You won’t be on-site, but your fingerprints are on everything that makes the on-site experience possible.

What You’ll Own:

High-Quality Attendance

• Partner with Sales Operations and the Field Marketing Manager to build targeted invite lists with the right mix of customers, in-pipe prospects, and net-new leads for each event

• Drive RSVPs and ticket confirmations through structured email cadences and direct outreach (phone, LinkedIn, etc.) to hit the goal every time

• Maintain minimum registration and attendance rates

• Quality matters as much as quantity. The goal isn’t a full room, it’s the right full room

Outreach & Registration

• Execute multi-touch outreach campaigns (email, phone, etc.) to drive RSVPs against event-specific targets

• Manage registration lists and ensure accurate, up-to-date attendee records throughout the pre-event cycle

• Coordinate with Sales to ensure reps are actively supporting outreach efforts for their accounts and prospects

Pre-Event Logistics

• Own pre-event operational details so that the Field Marketing Manager can focus on strategy, on-site experience, and sales conversion including:

  • Ensure attendee travel is booked and act as liaison between attendees and travel agency as needed

  • Build and maintain event websites where applicable

  • Create and manage registration pages in Cvent

  • Build Salesforce campaigns for every event and ensure proper tracking throughout

  • Create and deploy all necessary UTMs, web links, and landing pages as needed

Vendor Coordination

• Once the Field Marketing Manager has selected and contracted vendors (swag, activations, venues, etc.), take ownership of all follow-through

• Manage day-to-day vendor communication to ensure deliverables are on time and meet expectations

• Escalate issues to the Field Marketing Manager as needed

• Track and process vendor invoices to ensure timely payment

Attendee Communications

• Draft and deploy all transactional attendee communications in partnership with the Field Marketing Manager, including:

  • Know Before You Go (KBYG)

  • Event updates and logistics changes

  • Post-event surveys

• Ensure every attendee has the information they need to show up prepared and engaged

Post-Event Follow-Up

• Execute post-event email cadences to support conversion efforts

• Ensure all attendee and response data is accurately logged in Salesforce for pipeline tracking

• Secure survey responses and share this information with the broader leadership team for consideration and analysis

What You’ll Need to Be Successful:

• Highly organized with strong attention to detail; you will catch things before they become problems

• Proven ability to run multi-touch outreach campaigns that drive real response rates, not just sends

• Experience with Cvent, Salesforce, Salesloft and marketing operations fundamentals (UTMs, landing pages, campaign tracking)

• Comfortable managing vendor relationships and holding external partners accountable to timelines

• Strong written and oral communicator; you can write a crisp, effective outreach email and are energized by following up via phone and social media

• Self-directed and proactive; you don’t wait to be told something needs to happen. You see it and own it.

• Thrive in a fast-paced environment managing multiple events simultaneously

• Prior experience in event coordination, marketing operations, or inside sales outreach preferred

Work Location Expectation: This position is based out of our San Francisco, Chicago, Salt Lake City or New York offices. Candidates residing in or near these metro areas are expected to work on a hybrid (2-3 days in-office/week) or fully onsite basis.

Cool Company Benefits:

- A dynamic, rapidly growing company, focused on helping organizations thrive

- Medical, Dental, & Vision Insurance (for full-time employees)

- Competitive & Fair Pay

- Maternity & paternity leave (for full-time employees)

- Short & long-term disability

- Opportunity to learn from a dedicated leadership team

- Top-of-the-line company swag

Privacy Policy Notice

Filevine will handle your personal information according to what’s outlined in our Privacy Policy.

Communication about this opportunity, or any open role at Filevine, will only come from representatives with email addresses using “filevine.com”. Other addresses reaching out are not affiliated with Filevine and should not be responded to.

Filevine is an Equal Opportunity Employer. Qualifications for employment, promotion and other terms and conditions of employment are based upon the ability to perform the job. Equal-employment opportunities are provided to all applicants and employees without regard to race, creed, religion, color, age, national origin, sex, disability, veteran status, or other legally protected class. Filevine is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or accommodation due to disability, or if you have concerns related to Filevine’s equal employment opportunities, you may contact us at [email protected]

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About Keyfactor

Our mission is to securely connect the world: humans, machines, and AI. Keyfactor is the leader in trust infrastructure for AI and machines, helping the world’s largest enterprises and government agencies take control of the cryptographic identities that safeguard every digital interaction. Behind the platform is a global team of people who care deeply about the work and each other. We move fast, think big, and show up for one another every day. If you’re looking for work that matters and a team that brings out your best, we hope you’ll trust your future with Keyfactor!

Title: Corporate Communications Specialist

Location: United States (Remote)

Experience: Mid

Job Function: Marketing

Employment Type: Full-time

Industry: Computer & Network Security

About the position

Keyfactor is seeking a creative, collaborative, and detail-oriented Corporate Communications Specialist to support external communications, social media, and content programs that build brand awareness, strengthen Keyfactor’s reputation, and increase visibility with key audiences.

The ideal candidate is a strong writer and storyteller with experience developing corporate and social content, supporting media relations, and managing communications and editorial workflows. They are comfortable collaborating with internal stakeholders and agency partners, managing multiple priorities, and translating complex cybersecurity and technology topics into clear, engaging content across channels.

Applicants must be legally authorized to work in the United States.

Responsibilities

Corporate Communications & Content

• Draft and edit press releases, blog posts, infographics, award submissions, executive materials, newsletter content, and other external communications in alignment with approved messaging.
• Support media relations activities, including developing briefing materials, coordinating media inquiries and interview logistics, and supporting follow-up with internal stakeholders and agency partners.
• Partner with internal teams and external creative resources to coordinate communications assets and supporting materials.
• Support the awards program in partnership with external PR agency partners and internal stakeholders, including researching opportunities, gathering inputs, coordinating approvals, and supporting submissions.
• Manage the corporate blog editorial calendar, coordinating draft development, reviews, edits, approvals, and publishing.
• Manage the Source newsletter editorial calendar, developing and editing content, coordinating contributions from internal stakeholders, and overseeing review, approval, and publication.

Social Media & Engagement

• Support the execution of global social media strategies that increase brand awareness, audience growth, engagement, and share of voice.
• Manage day-to-day content planning, publishing, channel activity, and community engagement across priority social media platforms.
• Develop social content that translates company news, product launches, market developments, executive perspectives, and complex technical topics into clear, timely, and engaging posts.
• Research social, industry, and cultural trends to identify relevant opportunities for Keyfactor to participate in broader market conversations.
• Manage social publishing, employee advocacy, video distribution, and performance reporting using Oktopost, Wistia, YouTube, and related platforms.
• Support editorial planning and develop social content for Keyfactor executives and subject matter experts.
• Identify timely opportunities to connect executive and subject matter expert perspectives with company milestones, industry developments, current events, and relevant market conversations.
• Monitor social media performance, audience engagement, and content trends and recommend opportunities to optimize content, timing, and distribution.

Employee Advocacy & Brand Awareness

• Support and help scale employee advocacy initiatives that amplify Keyfactor’s brand, thought leadership, and strategic priorities.
• Develop social toolkits, suggested messaging, and supporting assets that make it easier for employees to engage with and amplify Keyfactor content.
• Partner with Brand, Communications, Field and Events, Product Marketing, Demand Generation, and Creative teams to extend the reach and impact of integrated campaigns.
• Support social media amplification for company announcements, research, events, webinars, product launches, and other key brand moments.
• Help maintain brand and messaging consistency across corporate communications, social media, executive content, and employee advocacy programs.

Skills and Qualifications

• Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, English, or a related field
• 3+ years of experience managing social media programs for B2B technology, cybersecurity, SaaS, or another complex industry.
• Strong writing and editing skills with the ability to develop clear, engaging content across corporate communications, social media, blogs, newsletters, and executive materials.
• Strong understanding of major social media platforms and an interest in evolving social trends, audience behaviors, and content formats.
• Experience managing editorial calendars, content workflows, approvals, and multiple concurrent projects.
• Strong research skills and curiosity about the cybersecurity, technology, media, and broader business landscape.
• Ability to translate complex or technical information into clear, accessible content for different audiences and channels.
• Strong organizational and project management skills with careful attention to detail.
• Ability to collaborate effectively with internal stakeholders, executives, subject matter experts, creative teams, and external agency partners.
• Ability to interpret basic communications and social media performance data and use insights to recommend improvements.

Compensation

Salary will be commensurate with experience.

Culture, Career Opportunities and Benefits

We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.

Here are just some of the initiatives that make our culture special:

• Second Fridays (a company-wide day off on the second Friday of every month minus November and December due to the Holiday schedule). Please note that this benefit is subject to change.
• Comprehensive benefit coverage globally.
• Paid Parental Leave is available to new parents. Structure varies based on regional/government requirements. In regions where government-paid leave doesn’t exist, like in the U.S., the company offers generous paid parental leave, along with comprehensive adoption and fertility support.
• Competitive time off globally.
• Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
• DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
• The Keyfactor Alliance Program to support DEIB efforts.
• Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
• Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
• Monthly Talent development and Cross Functional meetings to support professional development.
• Regular All Hands meetings – followed by group gatherings.

Our Core Values

Our core values are extremely important to how we run our business and what we look for in every team member:

Trust is paramount.

We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.

Customers are core.

We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.

Innovation never stops, it only accelerates.

The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.

We deliver with agility .

We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.

United by respect .

Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.

Teams make “it” happen.

Vision and goals are not individually achievable – they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.

Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.

REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor’s People team via people@keyfactor.com and/or telephone at 1.216.785.2990 to request and arrange for accommodations at any time.

Keyfactor Privacy Notice

Hey, mabuhay! 👋

Thanks for dropping by. We know looking for the right job can feel like being stuck in EDSA traffic, so we’ll keep it moving and get straight to the point.

With over 8 million downloads and a powerful network of thousand of dedicated biker-partners, we are a leading ride-hailing platform operating across the Philippines. Our vision is to end poverty in the Philippines through revolutionary transportation solutions. We aim to provide our customers with convenient, reliable, and safe rides, impacting millions of lives positively every single day.

Now, we’re looking for a Incubation Manager, to lead one of the most important parts of our business: helping newly signed-up riders become confident, successful, and consistently earning members of the Angkas community.

Responsibilities:

• Design and manage a step-by-step program that helps new riders build confidence, develop good habits, and reach consistent earnings within their first month.
• Set clear, achievable milestones for new riders at each stage of their journey — from completing their first successful trip to becoming a regular, dependable earner.
• Analyze rider behavior and performance data to identify exactly where new riders tend to struggle or drop off, and design targeted solutions to address those specific problems.
• Develop and manage communications (in-app messages, notifications, and other content) that motivate and guide new riders through their early weeks on the platform.
• Collaborate with our Product team to improve in-app features that make it easier for new riders to succeed — things like guided walkthroughs, earnings tools, and progress tracking.
• Work closely with our Operations team to make sure the on-the-ground onboarding experience (training, orientation, local support) is consistent and effective across different locations.
• Partner with our Data team to track key performance indicators, measure the success of new programs, and continuously refine the new rider journey based on real results.
• Coordinate with our rider community and support programs to connect new riders with mentorship, peer support, and other resources that help them succeed early on.

At Angkas, we believe in giving our people the trust and flexibility to work in a way that helps them and their teams perform at their best. Whether you’re working onsite, remotely, or in a hybrid setup, we provide the flexibility, you bring the drive. ⚡

Let’s get this show on the road!🚦

• 3–5 years of experience in marketing, customer/user lifecycle management, growth, or a related field — ideally in a business where you had to help new customers or partners succeed early on (e.g., a marketplace, subscription service, gig-economy platform, or app-based business).
• A track record of using data to figure out why something isn’t working, not just reporting that it isn’t working. You should be comfortable digging into numbers to find the real reason behind a problem before proposing a solution.
• Experience with tools that send automated messages or communications to users based on their behavior (for example, tools that send reminders, tips, or offers at the right moment).
• Strong ability to work with different teams — you’ll regularly collaborate with product, operations, and data teams to get things done.
• Clear, confident communication skills, both in writing and in person.
• A genuine interest in understanding what motivates people who earn their income through flexible, independent work — and how to support them.
• Experience in the Philippine market is a strong plus. Familiarity with ride-hailing, delivery, or similar platforms is helpful but not required.

Work your way – Enjoy flexibility and the freedom to thrive in your role.

Work-life balance – Build a career without sacrificing your personal life.

Free perks – Fuel up with free meals and stay active with gym access.

Grow fast – Unlock career advancement and promotion opportunities.

Get rewarded – Earn a competitive salary with opportunities for pay increases.

Start-up energy – Be part of a fast-moving, innovative team where your ideas matter.

Global vibes – Collaborate with a diverse, multicultural team in an agile workplace.

Tech-driven culture – Work with modern tools and cutting-edge technology that keep you ahead of the game.