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Civic Nation seeks a part-time City Cohort Lead in San Antonio, TX to support the Change Collective, a national leadership network for rising local leaders who are passionate about solving issues in their communities and combating social isolation, political polarization, and civic disengagement.. The City Cohort Lead is responsible for facilitating the learning curriculum that supports in-person and online learning experiences for participants during the Change Collective’s 6-month fellowship program. When possible, they will also identify and cultivate partner relationships on the ground to strengthen the initiative’s work.

This is a temporary position starting in February 2027 and ending in November 2027, with a potential to continue for future short-term cohorts in 2028 and beyond.

ABOUT CHANGE COLLECTIVE

In 2023, Civic Nation launched the Change Collective, a new civic leadership initiative that will build to become a national community of local changemakers. This leadership initiative aspires to reinvent civic life for the 21st century by cultivating the next generation of local leaders working to increase civic collaboration and engagement in their communities. The formation of the initiative is founded in the belief that leadership development is the most catalytic thing we can do to affect long-term change. By investing in leadership development, this program will create a network of community leaders who bring people together and demonstrate impact around important community priorities, while also building up and investing in other leaders around them.

ABOUT CIVIC NATION

Civic Nation is an impact hub for the ideas, leaders, and initiatives that strengthen civic culture, civic power, and civic participation. We shift culture, systems, and policy by bringing together individuals, grassroots organizers, industry leaders, and influencers to tackle our nation’s most pressing social challenges. Five initiatives are a part of Civic Nation: ALL IN Campus Democracy Challenge, Change Collective, It’s On Us, We The Action, and When We All Vote.

YOUR IMPACT

• In partnership with the Learning & Program team, facilitate the learning curriculum that both supports in-person and online learning experiences for participants.
• Build a strong culture with the assigned city cohort.
• Support the recruitment and onboarding process for the fellowship cohort of participants, read and vet applications and/or nominations, and assist with the interview and acceptance process.
• Coordinate communication with the city’s fellowship cohort of participants.
• Address conflict if it arises in the fellowship cohort and work with the Learning & Program team to come to a resolution.
• Share feedback, assess needs, analyze curriculum application and recommend changes to improve the participant experience with the Learning & Program team.
• Provide technological or logistics support during the fellowship’s in-person and virtual training sessions
• Develop ongoing relationships and partnerships with the anchor community including outreach to new partners and potential guest speakers.

YOUR EXPERIENCE

• Demonstrated experience in training and learning development work, including leading and facilitating trainings.
• Understanding and experience of learning models, curriculum design and implementation, and facilitation techniques, as well as evaluative measures of program experience.
• Proven experience in facilitating both online and in-person learning and community-building experiences.
• Relevant background in non-profit, education, and/or civic engagement settings including volunteer management.
• Deep knowledge of social, political, environmental and/or economic landscape and issues in the designated cities.

YOUR COMPETENCIES

• Candidate must reside in the San Antonio, TX area.
• A strong commitment to Civic Nation’s mission, including a commitment to the importance of building strong civic infrastructure in communities.
• Ability to independently lead dynamic trainings and programming, while balancing day-of event operations.
• Ability to work with diverse communities and individuals with varying perspectives.
• Outstanding attention to detail and ability to keep your materials organized, including organized, thoughtful and professional communication to external partners.
• Excellent analytical, writing, and communication skills.
• Ability to make decisions and solve problems independently, effectively, and creatively.
• Ability to work independently and in a remote team environment.
• Must be available to lead in-person facilitations one Saturday per month and travel to one national convening at end of the employment term.

SALARY & BENEFITS

This is a temporary position commencing February 2027 and ending November 2027. City Cohort leads will be compensated at $115.00 per hour for 5 hours per week, on average, totaling 20 hours a month at the maximum. This includes support in cohort management, dry runs and facilitation prep, and facilitation of monthly weekend trainings and learning experiences.

PROCESS TIMELINE

Candidates can expect the following hiring process and timeline (please note that this timeline may be subject to change):

• October 26th - November 6th – First Round Interviews: Introductory Call
• December 1st - 10th —  Second Round Panel Interviews: Leadership & Assessment
• Week of December 15th – Hiring Decision announced

All candidates will be notified via email of the status of their application on or before the completion of the search.

TO APPLY

To apply, submit a cover letter and resume below. The cover letter, addressed to Kinzie Mabon, should be concise, compelling, and include why you would like to work for Civic Nation. Applications will be accepted until October 28, 2026.

Driven by our values, Civic Nation aims to recruit candidates representative of the communities and populations we serve. Towards that goal, we know that a diverse workforce allows us to see issues facing our democracy in more nuanced ways, creating the thought leadership needed to fulfill our mission and reach our goals. Civic Nation is an equal-opportunity employer and welcomes people from all backgrounds, experiences, abilities, and perspectives to apply.

Civic Nation seeks a part-time City Cohort Lead in Memphis, TN to support the Change Collective, a national leadership network for rising local leaders who are passionate about solving issues in their communities and combating social isolation, political polarization, and civic disengagement.. The City Cohort Lead is responsible for facilitating the learning curriculum that supports in-person and online learning experiences for participants during the Change Collective’s 6-month fellowship program. When possible, they will also identify and cultivate partner relationships on the ground to strengthen the initiative’s work.

This is a temporary position starting in February 2027 and ending in November 2027, with a potential to continue for future short-term cohorts in 2028 and beyond.

ABOUT CHANGE COLLECTIVE

In 2023, Civic Nation launched the Change Collective, a new civic leadership initiative that will built to become a national community of local changemakers. This leadership initiativeaspires to reinvent civic life for the 21st century by cultivating the next generation of local leaders working to increase civic collaboration and engagement in their communities. The formation of the initiative is founded in the belief that leadership development is the most catalytic thing we can do to affect long term change. By investing in leadership development, this program will create a network of community leaders who bring people together and demonstrate impact around important community priorities, while also building up and investing in other leaders around them.

ABOUT CIVIC NATION

Civic Nation is an impact hub for the ideas, leaders, and initiatives that strengthen civic culture, civic power, and civic participation. We shift culture, systems, and policy by bringing together individuals, grassroots organizers, industry leaders, and influencers to tackle our nation’s most pressing social challenges. Five initiatives are a part of Civic Nation: ALL IN Campus Democracy Challenge, Change Collective, It’s On Us, We The Action, and When We All Vote.

YOUR IMPACT

• In partnership with the Learning & Program team, facilitate the learning curriculum that both supports in-person and online learning experiences for participants.
• Build a strong culture with the assigned city cohort.
• Support the recruitment and onboarding process for the fellowship cohort of participants, read and vet applications and/or nominations, and assist with the interview and acceptance process.
• Coordinate communication with the city’s fellowship cohort of participants.
• Address conflict if it arises in the fellowship cohort and work with the Learning & Program team to come to a resolution.
• Share feedback, assess needs, analyze curriculum application and recommend changes to improve the participant experience with the Learning & Program team.
• Provide technological or logistics support during the fellowship’s in-person and virtual training sessions.
• Develop ongoing relationships and partnerships with the anchor community including outreach to new partners and potential guest speakers.

YOUR EXPERIENCE

• Demonstrated experience in training and learning development work, including leading and facilitating trainings.
• Understanding and experience of learning models, curriculum design and implementation, and facilitation techniques, as well as evaluative measures of program experience.
• Proven experience in facilitating both online and in-person learning and community-building experiences.
• Relevant background in non-profit, education, and/or civic engagement settings including volunteer management.
• Deep knowledge of social, political, environmental and/or economic landscape and issues in the designated cities.

YOUR COMPETENCIES

• Candidate must reside in the Memphis, TN area.
• A strong commitment to Civic Nation’s mission, including a commitment to the importance of building strong civic infrastructure in communities.
• Ability to independently lead dynamic trainings and programming, while balancing day-of event operations.
• Ability to work with diverse communities and individuals with varying perspectives.
• Outstanding attention to detail and ability to keep your materials organized, including organized, thoughtful and professional communication to external partners.
• Excellent analytical, writing, and communication skills.
• Ability to make decisions and solve problems independently, effectively, and creatively.
• Ability to work independently and in a remote team environment.
• Must be available to lead in-person facilitations one Saturday per month and travel to one national convening at the end of the employment term.

SALARY & BENEFITS

This is a temporary position commencing February 2027 and ending November 2027. City Cohort leads will be compensated at $115.00 per hour for 5 hours per week, on average, totaling 20 hours a month at the maximum. This includes support in cohort management, dry-runs and facilitation prep, and facilitation of monthly weekend training and learning experiences.

PROCESS TIMELINE

Candidates can expect the following hiring process and timeline (please note that this timeline may be subject to change):

• October 26th - November 6th – First Round Interviews: Introductory Call
• December 1st - 10th —  Second Round Panel Interviews: Leadership & Assessment
• Week of December 15th – Hiring Decision announced

All candidates will be notified via email of the status of their application on or before the completion of the search.

TO APPLY

To apply, submit a cover letter and resume below. The cover letter, addressed to Kinzie Mabon, should be concise, compelling, and include why you would like to work for Civic Nation. Applications will be accepted until November 28, 2026.

Driven by our values, Civic Nation aims to recruit candidates representative of the communities and populations we serve. Towards that goal, we know that a diverse workforce allows us to see issues facing our democracy in more nuanced ways, creating the thought leadership needed to fulfill our mission and reach our goals. Civic Nation is an equal-opportunity employer and welcomes people from all backgrounds, experiences, abilities, and perspectives to apply.

Civic Nation seeks a part-time City Cohort Lead to support the Change Collective, a national leadership network for rising local leaders who are passionate about solving issues in their communities and combating social isolation, political polarization, and civic disengagement in Detroit, MI. The City Cohort Lead is responsible for facilitating the learning curriculum that supports in-person and online learning experiences for participants. When possible, they will also identify and cultivate partner relationships on the ground to strengthen the initiative’s work.

This is a temporary position starting in February 2027 and ending in November 2027. With a potential to continue for future short-term cohorts in 2028 and beyond.

ABOUT CHANGE COLLECTIVE

In 2023, Civic Nation launched the Change Collective, a new civic leadership initiative that will build to become a national community of local changemakers. This leadership initiative aspires to reinvent civic life for the 21st century by cultivating the next generation of local leaders working to increase civic collaboration and engagement in their communities. The formation of the initiative is founded on the belief that leadership development is the most catalytic thing we can do to affect long-term change. By investing in leadership development, this program will create a network of community leaders who bring people together and demonstrate impact around important community priorities, while also building up and investing in other leaders around them.

ABOUT CIVIC NATION

Civic Nation is an impact hub for the ideas, leaders, and initiatives that strengthen civic culture, civic power, and civic participation. We shift culture, systems, and policy by bringing together individuals, grassroots organizers, industry leaders, and influencers to tackle our nation’s most pressing social challenges. Five initiatives are a part of Civic Nation: ALL IN Campus Democracy Challenge, Change Collective, It’s On Us, We The Action, and When We All Vote.

YOUR IMPACT

• In partnership with the Learning & Program team, facilitate the learning curriculum that supports both in-person and online learning experiences for participants.
• Build a strong culture with the assigned city cohort.
• Support the recruitment and onboarding process for the cohort of participants, to read and vet applications and/or nominations, and assisting with the interview and acceptance process.
• Coordinate communication with the city’s cohort of participants.
• Address conflict if it arises in the cohort and work with the Learning & Program team to come to a resolution.
• Share feedback, assess needs, analyze curriculum application, and recommend changes to improve the participant experience with the Learning & Program team.
• Provide technological or logistics support.
• Develop ongoing relationships and partnerships with the anchor community, including outreach to new partners and potential guest speakers.

YOUR EXPERIENCE

• Demonstrated experience in training and learning development work, including leading and facilitating trainings.
• Understanding and experience of learning models, curriculum design and implementation, and facilitation techniques, as well as evaluative measures of program experience.
• Proven experience in facilitating both online and in-person learning and community-building experiences.
• Relevant background in non-profit, education, and/or civic engagement settings including volunteer management.
• Deep knowledge of social, political, environmental and/or economic landscape and issues in the designated cities.

YOUR COMPETENCIES

• Candidate must reside in the Detroit, MI area.
• A strong commitment to Civic Nation’s mission, including a commitment to the importance of building strong civic infrastructure in communities.
• Ability to independently lead dynamic trainings and programming, while balancing day-of event operations.
• Ability to work with diverse communities and individuals with varying perspectives.
• Outstanding attention to detail and ability to keep your materials organized, including organized, thoughtful and professional communication to external partners.
• Excellent analytical, writing, and communication skills.
• Ability to make decisions and solve problems independently, effectively, and creatively.
• Ability to work independently and in a remote team environment.
• Must be available to lead in-person facilitations one Saturday per month and travel to two national convenings at the beginning and end of the employment term.

SALARY & BENEFITS

This is a temporary position commencing February 2027 and ending November 2027. City Cohort leads will be compensated at $115.00 per hour for 5 hours per week, on average,  totaling 20 hours a month. This includes support in cohort management, dry runs and facilitation prep, and facilitation of monthly weekend trainings and learning experiences

PROCESS TIMELINE

Candidates can expect the following hiring process and timeline (please note that this timeline may be subject to change):

• October 26th - November 6th – First Round Interviews: Introductory Call
• December 1st - 10th —  Second Round Panel Interviews: Leadership & Assessment
• Week of December 15th – Hiring Decision announced

All candidates will be notified via email of the status of their application on or before the completion of the search.

TO APPLY To apply, submit a cover letter and resume below. The cover letter, addressed to Kinzie Mabon, should be concise, compelling, and include why you would like to work for Civic Nation. Applications will be accepted until October 28th, 2026.

Driven by our values, Civic Nation aims to recruit candidates representative of the communities and populations we serve. Towards that goal, we know that a diverse workforce allows us to see issues facing our democracy in more nuanced ways, creating the thought leadership needed to fulfill our mission and reach our goals. Civic Nation is an equal-opportunity employer and welcomes people from all backgrounds, experiences, abilities, and perspectives to apply.

HackerRank helps companies like NVIDIA, Amazon, and Microsoft hire and upskill the next generation of developers based on skills, not pedigree. Our platform is trusted by over 2,500 of the world’s most innovative companies to build strong engineering teams ready for what’s next.

Software has entered an era where humans and AI build side by side. As this shift accelerates, the definition of strong technical talent is changing. We give companies better ways to identify and invest in next-generation skills.

People at HackerRank care deeply about the impact of their work and sweat the small details so our customers can be wildly successful with products they genuinely love to use. We move with urgency and believe great outcomes come from high standards.

About the role

Customer Experience Engineering is where customers, product, and engineering meet. As a CXE 2, you’ll lead complex technical problems and high-stakes customer situations from investigation through resolution and prevention. You’ll combine technical depth with the judgment and communication needed to guide customers when the answer is not yet clear.

CXE works from one shared queue. You’ll take the lead on problems that require deeper investigation, solution design, or cross-team coordination, while helping the team respond to customer needs across the queue. You’ll also turn what you learn into solutions, tools, and AI-enabled workflows that reduce repeat problems.

What you’ll do

• Own complex, ambiguous, enterprise, and escalated customer problems through investigation, resolution, communication, and closure.
• Come prepared to lead technical customer calls and escalations. Understand the account and issue history, ask precise questions, explain what is known and unknown, and give customers a clear plan and next update.
• Investigate unfamiliar issues across web applications, APIs, integrations, authentication, data, and code paths. Use logs, audit trails, session data, and monitoring tools to reconstruct what happened, test hypotheses, and identify a path to resolution when no playbook exists.
• Build scripts, integrations, automations, tooling, and other technical solutions for customer and team needs. Contribute code fixes where appropriate through Engineering review.
• Build and improve AI agents and workflows. Evaluate their accuracy and reliability, strengthen the context and safeguards they depend on, and measure whether they reduce customer effort or repeat work.
• Lead CXE’s technical and customer response during high-severity incidents. Help drive containment, engage the right on-call teams, provide timely updates, contribute to customer-facing RCAs, and follow corrective actions through to completion.
• Partner with account teams to understand strategic customers, spot recurring friction or emerging risks, and address problems before they become escalations.
• Manage concurrent priorities while protecting shared queue health, service levels, and communication quality across shifts and regions.
• Turn patterns from customer issues into adopted runbooks, onboarding improvements, automation, product feedback, or Engineering action that reduces recurrence. Mentor CXE 1 engineers through pairing, reviews, and case debriefs.
• Participate in rotational shifts and on-call coverage, including occasional evenings or weekends, to support global customer needs.

Who you are

• You have 3 to 7 years of experience in technical support, product support, solutions engineering, implementation, cloud support, software engineering, SDET, or a similar customer-facing technical role.
• You can independently investigate unfamiliar technical problems using API and application logs, audit trails, monitoring, session data, and other available tools. You can isolate likely causes across web applications, APIs, integrations, and customer workflows, and explain the evidence behind your conclusions.
•  You know how to reconcile conflicting evidence, validate findings, and diagnose authentication and integration failures across systems.
• You can write and debug practical code in Python or a similar language, read unfamiliar code, and build scripts or automations that others can use.
• You are ready to lead difficult customer conversations. You prepare thoroughly, communicate with technical credibility and empathy, adapt your message to different audiences, and give clear updates even before the root cause is known.
• You make sound decisions under pressure: assessing impact, prioritising work, bringing in the right people, and keeping investigations moving.
• You take ownership without waiting to be chased. You can work effectively across Engineering, Product, and GTM while keeping both technical accountability and the customer’s next steps clear.
• You have hands-on experience using AI to investigate, build, and improve workflows, and you test its output before relying on it.
• You are open to rotational shifts and occasional on-call coverage across a global customer base.

Even better if you

• Debugged ATS, HR-tech, developer-tooling, or other complex B2B SaaS integrations.
• Built and maintained customer solutions, internal tools, agents, or automations that were adopted and had measurable impact.
• Evaluated AI agents or workflows for accuracy, reliability, and safety, then improved them based on real use.
• Contributed fixes or improvements to a production codebase in a support, solutions, tooling, or software engineering context.
• Worked directly with strategic enterprise customers on technical solutions or proactive risk reduction.

You will thrive in this role if

• You enjoy getting to the bottom of customer problems and building solutions that prevent them from recurring.
• You can be calm and credible with a customer under pressure while driving a rigorous technical investigation behind the scenes.
• You move comfortably between debugging, building, customer communication, and cross-team coordination.
• You see patterns across individual cases and turn them into improvements the team adopts.
• You use AI and coding tools to extend what you can do and take responsibility for the quality of what you build.
• You help others grow through your judgment, coaching, and the systems you leave behind.

Compensation

The base salary range for this role is $120,000–$135,000, plus a target 10% annual bonus tied to individual and company performance. You will also receive equity (stock options) and a comprehensive package of cash and non-cash benefits.

Want to learn more about HackerRank? Check out HackerRank.com to explore our products, solutions and resources, and dive into our story and mission here.

HackerRank is a proud equal employment opportunity and affirmative action employer. We provide equal opportunity to everyone for employment based on individual performance and qualification. We never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

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Notice to prospective HackerRank job applicants:

• Our Recruiters use @hackerrank.com email addresses.
• We never ask for payment or credit check information to apply, interview, or work here.

About Huckleberry

At Huckleberry, our purpose is simple yet powerful: to build life-changing products and experiences that help all families unlock everyday magic.

Today, more than 6.5 million families trust Huckleberry and our app to be their partner through parenthood. Real pediatric expertise works hand-in-hand with data science, AI, and behavioral science to provide support behind-the-scenes that guides every parent through their unique journey.

We believe every family should feel taken care of—which is why we’re growing quickly and expanding our product offerings to help every family thrive.

About the Role

We are hiring a Marketing Manager - Web to own conversion across Huckleberry’s web experience — from the first visit through app install, free trial, and purchase.  This is a 6 month, 40 hours per week, 1099 contract position.

You’ll carry your own web conversion target that rolls up into our broader user acquisition goal, and you’ll own the experimentation program that moves it. The work spans further than most CRO roles. You’ll write build specs for interactive web tools, partner with our Guidance team to make sure anything we tell a parent is clinically sound, and build AI-driven systems that let a small team run a testing cadence that would otherwise take several people.

This role reports to the VP of Marketing on an interim basis and is expected to move under the Senior Director of User Acquisition and Growth once that role is filled. You’ll work closely with Brand Editorial, Guidance, Engineering, Lifecycle Marketing, Partnerships, and User Acquisition.

Areas of Responsibility

Web Conversion & Experimentation

• Target Ownership: Own a web conversion target that rolls up into our broader user acquisition goal, expressed as either acquisition or revenue depending on current company priority. When that expression changes, you re-point the roadmap without losing program continuity.

• Full Funnel Optimization: Drive conversion across the entire web path — blog and promo units, landing pages, account creation, checkout, pricing, and paywall. Marketing surfaces and product surfaces both count.

• Experimentation Program: Operate and extend an established testing program, including a weekly promo-unit copy testing cadence with defined scoring, prioritization, and readout standards. Write test plans, define metrics, set call conditions, and maintain the roadmap and tracker as the source of truth.

• Readouts: Deliver performance updates and test readouts to marketing leadership, publish quarterly web priorities, and contribute web reporting to executive and board updates.

Interactive Web Experiences

• Concept to Spec: Conceive, impact-size, and scope interactive web experiences — calculators, quizzes, guided recommendations — that demonstrate product value before signup. Write the engineering build specs: input and output logic, edge cases, handoff behavior, and event instrumentation.

• Clinical Guardrails: Anything that returns guidance to a parent requires Guidance team partnership by default. You’ll work with them to set the thresholds and logic behind each tool, source recommendations to recognized pediatric guidelines, and make sure a “not yet” result lands supportively.

• Monetization Discipline: Surface scope and monetization risks early and drive them to a decision — including recommending against builds that would give away a paid in-app mechanic.

Systems, Data & Automation

• AI-Built Systems: Our testing cadence runs at this scale because the recurring work is built into AI-driven systems. You’ll maintain and extend those systems, and build new ones — with documented logic, edge-case handling, state tracking across runs, and human approval gates wherever judgment is required.

• Measurement: Partner with Business Analytics to shape how web performance is instrumented and reported. Specify event instrumentation for new experiences, validate it lands, and flag when an existing metric is unfit for its purpose.

• Source of Truth: Keep content taxonomy in Contentful aligned with downstream reporting so subcategory performance data stays trustworthy.

• Documentation: Set and document web optimization and A/B testing standards, and make them usable by partner teams through reusable systems.

Cross-Functional Partnership

• Web Scoping Partner: Lead web projects end-to-end, and serve as the web scoping partner on projects led by other teams — including commerce and partnership integrations, where you define ownership boundaries and downstream flow requirements before build.

• Strategic Consultation: Be consulted at scoping on initiatives affecting web performance. Represent web conversion in the weekly cross-functional User Acquisition sync.

Requirements

• Experience: 5+ years in conversion rate optimization, web growth, or experimentation

• Owned a Number: You’ve carried a conversion, acquisition, or revenue target yourself and can point to before/after results

• Experimentation Depth: Hands-on building, launching, and reading out A/B and multivariate tests on a testing platform

• Analytical Depth: You can define metrics, specify event instrumentation, spot measurement that’s quietly misleading, and work with structured data and APIs without needing engineering for routine work

• Builds With AI: Demonstrated experience building working systems with AI tooling. You should be able to describe a recurring process you turned into a reliable system, how you handled failure cases, and where you deliberately kept a human in the loop

• Technical Partnership: Can write clear specs for engineering and hold their own in a scoping conversation

• Judgment on Accuracy: Recognizes when content or a tool output needs clinical review, and routes it to experts

• Writing: Strong writing with a lens toward product positioning and placement

Nice to have

• Experience with Contentful, Amplitude (Analytics and Web Experiments), Google Analytics, or AppsFlyer

• Hands-on experience with Claude Code or comparable agentic AI tooling, including building reusable skills or workflows

• Experience in parenting, family wellness, or consumer health — and with the sourcing standards clinically-informed content requires

• Subscription or freemium monetization experience: free trial, paywall, pricing

$50 - $65 an hour

Huckleberry Labs is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Huckleberry Labs makes hiring decisions based solely on qualifications, merit, and business needs at the time.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.

Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.

Role Summary:

The Event Operations Coordinator is the engine behind every field event we run. You’re responsible for two things that matter most before the doors open: getting the right people in the room and making sure every logistical detail is locked and ready.

This is a high-ownership, detail-driven role that sits at the intersection of outreach, operations, and vendor coordination. You’ll work closely with the Sr. Manager of Field Marketing to identify and secure the ideal attendee mix for every event, then execute every pre-event motion required to make it happen: registration, websites, campaigns, communications, and vendor follow-through.

You won’t be on-site, but your fingerprints are on everything that makes the on-site experience possible.

What You’ll Own:

High-Quality Attendance

• Partner with Sales Operations and the Field Marketing Manager to build targeted invite lists with the right mix of customers, in-pipe prospects, and net-new leads for each event

• Drive RSVPs and ticket confirmations through structured email cadences and direct outreach (phone, LinkedIn, etc.) to hit the goal every time

• Maintain minimum registration and attendance rates

• Quality matters as much as quantity. The goal isn’t a full room, it’s the right full room

Outreach & Registration

• Execute multi-touch outreach campaigns (email, phone, etc.) to drive RSVPs against event-specific targets

• Manage registration lists and ensure accurate, up-to-date attendee records throughout the pre-event cycle

• Coordinate with Sales to ensure reps are actively supporting outreach efforts for their accounts and prospects

Pre-Event Logistics

• Own pre-event operational details so that the Field Marketing Manager can focus on strategy, on-site experience, and sales conversion including:

  • Ensure attendee travel is booked and act as liaison between attendees and travel agency as needed

  • Build and maintain event websites where applicable

  • Create and manage registration pages in Cvent

  • Build Salesforce campaigns for every event and ensure proper tracking throughout

  • Create and deploy all necessary UTMs, web links, and landing pages as needed

Vendor Coordination

• Once the Field Marketing Manager has selected and contracted vendors (swag, activations, venues, etc.), take ownership of all follow-through

• Manage day-to-day vendor communication to ensure deliverables are on time and meet expectations

• Escalate issues to the Field Marketing Manager as needed

• Track and process vendor invoices to ensure timely payment

Attendee Communications

• Draft and deploy all transactional attendee communications in partnership with the Field Marketing Manager, including:

  • Know Before You Go (KBYG)

  • Event updates and logistics changes

  • Post-event surveys

• Ensure every attendee has the information they need to show up prepared and engaged

Post-Event Follow-Up

• Execute post-event email cadences to support conversion efforts

• Ensure all attendee and response data is accurately logged in Salesforce for pipeline tracking

• Secure survey responses and share this information with the broader leadership team for consideration and analysis

What You’ll Need to Be Successful:

• Highly organized with strong attention to detail; you will catch things before they become problems

• Proven ability to run multi-touch outreach campaigns that drive real response rates, not just sends

• Experience with Cvent, Salesforce, Salesloft and marketing operations fundamentals (UTMs, landing pages, campaign tracking)

• Comfortable managing vendor relationships and holding external partners accountable to timelines

• Strong written and oral communicator; you can write a crisp, effective outreach email and are energized by following up via phone and social media

• Self-directed and proactive; you don’t wait to be told something needs to happen. You see it and own it.

• Thrive in a fast-paced environment managing multiple events simultaneously

• Prior experience in event coordination, marketing operations, or inside sales outreach preferred

Work Location Expectation: This position is based out of our San Francisco, Chicago, Salt Lake City or New York offices. Candidates residing in or near these metro areas are expected to work on a hybrid (2-3 days in-office/week) or fully onsite basis.

Cool Company Benefits:

- A dynamic, rapidly growing company, focused on helping organizations thrive

- Medical, Dental, & Vision Insurance (for full-time employees)

- Competitive & Fair Pay

- Maternity & paternity leave (for full-time employees)

- Short & long-term disability

- Opportunity to learn from a dedicated leadership team

- Top-of-the-line company swag

Privacy Policy Notice

Filevine will handle your personal information according to what’s outlined in our Privacy Policy.

Communication about this opportunity, or any open role at Filevine, will only come from representatives with email addresses using “filevine.com”. Other addresses reaching out are not affiliated with Filevine and should not be responded to.

Filevine is an Equal Opportunity Employer. Qualifications for employment, promotion and other terms and conditions of employment are based upon the ability to perform the job. Equal-employment opportunities are provided to all applicants and employees without regard to race, creed, religion, color, age, national origin, sex, disability, veteran status, or other legally protected class. Filevine is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or accommodation due to disability, or if you have concerns related to Filevine’s equal employment opportunities, you may contact us at [email protected]

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About Keyfactor

Our mission is to securely connect the world: humans, machines, and AI. Keyfactor is the leader in trust infrastructure for AI and machines, helping the world’s largest enterprises and government agencies take control of the cryptographic identities that safeguard every digital interaction. Behind the platform is a global team of people who care deeply about the work and each other. We move fast, think big, and show up for one another every day. If you’re looking for work that matters and a team that brings out your best, we hope you’ll trust your future with Keyfactor!

Title: Corporate Communications Specialist

Location: United States (Remote)

Experience: Mid

Job Function: Marketing

Employment Type: Full-time

Industry: Computer & Network Security

About the position

Keyfactor is seeking a creative, collaborative, and detail-oriented Corporate Communications Specialist to support external communications, social media, and content programs that build brand awareness, strengthen Keyfactor’s reputation, and increase visibility with key audiences.

The ideal candidate is a strong writer and storyteller with experience developing corporate and social content, supporting media relations, and managing communications and editorial workflows. They are comfortable collaborating with internal stakeholders and agency partners, managing multiple priorities, and translating complex cybersecurity and technology topics into clear, engaging content across channels.

Applicants must be legally authorized to work in the United States.

Responsibilities

Corporate Communications & Content

• Draft and edit press releases, blog posts, infographics, award submissions, executive materials, newsletter content, and other external communications in alignment with approved messaging.
• Support media relations activities, including developing briefing materials, coordinating media inquiries and interview logistics, and supporting follow-up with internal stakeholders and agency partners.
• Partner with internal teams and external creative resources to coordinate communications assets and supporting materials.
• Support the awards program in partnership with external PR agency partners and internal stakeholders, including researching opportunities, gathering inputs, coordinating approvals, and supporting submissions.
• Manage the corporate blog editorial calendar, coordinating draft development, reviews, edits, approvals, and publishing.
• Manage the Source newsletter editorial calendar, developing and editing content, coordinating contributions from internal stakeholders, and overseeing review, approval, and publication.

Social Media & Engagement

• Support the execution of global social media strategies that increase brand awareness, audience growth, engagement, and share of voice.
• Manage day-to-day content planning, publishing, channel activity, and community engagement across priority social media platforms.
• Develop social content that translates company news, product launches, market developments, executive perspectives, and complex technical topics into clear, timely, and engaging posts.
• Research social, industry, and cultural trends to identify relevant opportunities for Keyfactor to participate in broader market conversations.
• Manage social publishing, employee advocacy, video distribution, and performance reporting using Oktopost, Wistia, YouTube, and related platforms.
• Support editorial planning and develop social content for Keyfactor executives and subject matter experts.
• Identify timely opportunities to connect executive and subject matter expert perspectives with company milestones, industry developments, current events, and relevant market conversations.
• Monitor social media performance, audience engagement, and content trends and recommend opportunities to optimize content, timing, and distribution.

Employee Advocacy & Brand Awareness

• Support and help scale employee advocacy initiatives that amplify Keyfactor’s brand, thought leadership, and strategic priorities.
• Develop social toolkits, suggested messaging, and supporting assets that make it easier for employees to engage with and amplify Keyfactor content.
• Partner with Brand, Communications, Field and Events, Product Marketing, Demand Generation, and Creative teams to extend the reach and impact of integrated campaigns.
• Support social media amplification for company announcements, research, events, webinars, product launches, and other key brand moments.
• Help maintain brand and messaging consistency across corporate communications, social media, executive content, and employee advocacy programs.

Skills and Qualifications

• Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, English, or a related field
• 3+ years of experience managing social media programs for B2B technology, cybersecurity, SaaS, or another complex industry.
• Strong writing and editing skills with the ability to develop clear, engaging content across corporate communications, social media, blogs, newsletters, and executive materials.
• Strong understanding of major social media platforms and an interest in evolving social trends, audience behaviors, and content formats.
• Experience managing editorial calendars, content workflows, approvals, and multiple concurrent projects.
• Strong research skills and curiosity about the cybersecurity, technology, media, and broader business landscape.
• Ability to translate complex or technical information into clear, accessible content for different audiences and channels.
• Strong organizational and project management skills with careful attention to detail.
• Ability to collaborate effectively with internal stakeholders, executives, subject matter experts, creative teams, and external agency partners.
• Ability to interpret basic communications and social media performance data and use insights to recommend improvements.

Compensation

Salary will be commensurate with experience.

Culture, Career Opportunities and Benefits

We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.

Here are just some of the initiatives that make our culture special:

• Second Fridays (a company-wide day off on the second Friday of every month minus November and December due to the Holiday schedule). Please note that this benefit is subject to change.
• Comprehensive benefit coverage globally.
• Paid Parental Leave is available to new parents. Structure varies based on regional/government requirements. In regions where government-paid leave doesn’t exist, like in the U.S., the company offers generous paid parental leave, along with comprehensive adoption and fertility support.
• Competitive time off globally.
• Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
• DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
• The Keyfactor Alliance Program to support DEIB efforts.
• Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
• Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
• Monthly Talent development and Cross Functional meetings to support professional development.
• Regular All Hands meetings – followed by group gatherings.

Our Core Values

Our core values are extremely important to how we run our business and what we look for in every team member:

Trust is paramount.

We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.

Customers are core.

We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.

Innovation never stops, it only accelerates.

The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.

We deliver with agility .

We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.

United by respect .

Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.

Teams make “it” happen.

Vision and goals are not individually achievable – they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.

Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.

REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor’s People team via people@keyfactor.com and/or telephone at 1.216.785.2990 to request and arrange for accommodations at any time.

Keyfactor Privacy Notice

Hey, mabuhay! 👋

Thanks for dropping by. We know looking for the right job can feel like being stuck in EDSA traffic, so we’ll keep it moving and get straight to the point.

With over 8 million downloads and a powerful network of thousand of dedicated biker-partners, we are a leading ride-hailing platform operating across the Philippines. Our vision is to end poverty in the Philippines through revolutionary transportation solutions. We aim to provide our customers with convenient, reliable, and safe rides, impacting millions of lives positively every single day.

Now, we’re looking for a Incubation Manager, to lead one of the most important parts of our business: helping newly signed-up riders become confident, successful, and consistently earning members of the Angkas community.

Responsibilities:

• Design and manage a step-by-step program that helps new riders build confidence, develop good habits, and reach consistent earnings within their first month.
• Set clear, achievable milestones for new riders at each stage of their journey — from completing their first successful trip to becoming a regular, dependable earner.
• Analyze rider behavior and performance data to identify exactly where new riders tend to struggle or drop off, and design targeted solutions to address those specific problems.
• Develop and manage communications (in-app messages, notifications, and other content) that motivate and guide new riders through their early weeks on the platform.
• Collaborate with our Product team to improve in-app features that make it easier for new riders to succeed — things like guided walkthroughs, earnings tools, and progress tracking.
• Work closely with our Operations team to make sure the on-the-ground onboarding experience (training, orientation, local support) is consistent and effective across different locations.
• Partner with our Data team to track key performance indicators, measure the success of new programs, and continuously refine the new rider journey based on real results.
• Coordinate with our rider community and support programs to connect new riders with mentorship, peer support, and other resources that help them succeed early on.

At Angkas, we believe in giving our people the trust and flexibility to work in a way that helps them and their teams perform at their best. Whether you’re working onsite, remotely, or in a hybrid setup, we provide the flexibility, you bring the drive. ⚡

Let’s get this show on the road!🚦

• 3–5 years of experience in marketing, customer/user lifecycle management, growth, or a related field — ideally in a business where you had to help new customers or partners succeed early on (e.g., a marketplace, subscription service, gig-economy platform, or app-based business).
• A track record of using data to figure out why something isn’t working, not just reporting that it isn’t working. You should be comfortable digging into numbers to find the real reason behind a problem before proposing a solution.
• Experience with tools that send automated messages or communications to users based on their behavior (for example, tools that send reminders, tips, or offers at the right moment).
• Strong ability to work with different teams — you’ll regularly collaborate with product, operations, and data teams to get things done.
• Clear, confident communication skills, both in writing and in person.
• A genuine interest in understanding what motivates people who earn their income through flexible, independent work — and how to support them.
• Experience in the Philippine market is a strong plus. Familiarity with ride-hailing, delivery, or similar platforms is helpful but not required.

Work your way – Enjoy flexibility and the freedom to thrive in your role.

Work-life balance – Build a career without sacrificing your personal life.

Free perks – Fuel up with free meals and stay active with gym access.

Grow fast – Unlock career advancement and promotion opportunities.

Get rewarded – Earn a competitive salary with opportunities for pay increases.

Start-up energy – Be part of a fast-moving, innovative team where your ideas matter.

Global vibes – Collaborate with a diverse, multicultural team in an agile workplace.

Tech-driven culture – Work with modern tools and cutting-edge technology that keep you ahead of the game.

About Us

Hyperfine, Inc. (Nasdaq: HYPR) is the groundbreaking health technology company that has redefined brain imaging with the Swoop® system—the first FDA-cleared, portable, ultra-low-field, magnetic resonance brain imaging system capable of providing imaging at multiple points of care in a healthcare facility. Our mission is to revolutionize patient care globally through transformational, accessible, clinically relevant diagnostic imaging. Learn More

About The Role

Job Title : Clinical Support Specialist - West

The Clinical Support Specialist is responsible for all aspects of the initial training and support for the customer team, including physicians, nurses, radiographers, MRI Technologists, and other relevant personnel in the use of Hyperfine’s Swoop Portable MRI System. This role will assist in optimizing customer experience by acting as a true consultant with regards to integrating the Swoop System within a customer’s workflow and procedures. The person in this role will partner effectively to relay customer feedback to internal Hyperfine teams and will function as the clinical specialist during the product sales cycle in close collaboration with the Sales, Marketing, Clinical Science, and R&D groups. They will also support clinical adoption, utilization, customer engagement, and related account activities for our customers.

RESPONSIBILITIES:

• Train hospital staff on the safe and effective use and operation of Hyperfine products within the clinical areas including amending workflow and optimize product value and utilization
• Provide customized training and support for new operators of the Swoop System and maintain strategic relationships and support post-installation
• Develop and maintain relationships in accounts with key personnel within the hospital and consult on best practices and use cases
• Provide R&D with clinical input and feedback for new projects
• Support the sales team byidentifyingcustomer needs and relaying potential opportunities within the existing installed base
• Support new product evaluation and clinical studies
• Support the centers in optimizing their standard procedures and workflows
• Support adoption and utilization activities and escalate retention or expansion opportunities
• Collaborate with the sales team by providing technical support in various sales cycles to win new business, including accompanying site visits as neededfor demonstrations
• Work with the sales team to support Swoop utilization activities
• Support assigned opportunities to enhance client relationships and increase adoption within a facility or network.
• Partner with internal stakeholders (ex. sales, product, marketing, clinical sciences,clinical applications) to share feedback, identify trends, and make introductions thatresult in increased value for the customer and Hyperfine
• Identify potential attrition risks and product gaps and escalate them with recommended follow-up actions.
• Work closely with teammates and/or RN counterparts to provide customer success to install base customers and future potential customers
• Represent Hyperfine and demonstrate products at trade shows and society meetings
• Support MRI peer champion and Key Opinion Leader (KOL) development activities.
• MRI safety and screening knowledge and analyzing contraindications regarding portable low field vs. high field MR
• MRI sequence and protocol understanding workflow optimization
• Support scanner software and firmware upgrades for customers
• Perform scanner implementations at customer sites
• Perform virtual and on site training of scanners to customers
• Participate in image review with customer physicians and Hyperfine medical officers
• Backup / support for image demonstrations
• Case review with healthcare staff
• Trade show image support and case reviews

KNOWLEDGE AND SKILL:

• In-depth knowledge reading of the critical care setting to make consultative clinical recommendations to optimize procedures
• Experience working with a variety of stakeholders including physicians, business administration, clinical, etc.
• Ability to build effective relationships with customer stakeholders and support adoption of clinical workflows
• Strong problem solver with sound judgment
• Hands on, strong team player, and fully accountable for delivering agreed-upon tactical performance metrics
• Excellent written and verbal communication skills
• Highly organized and able to multitask
• Articulate, analytical, technically savvy, and professional
• Strong computer skills
• Self-driven and self sufficient
• Positive attitude and team player-oriented individual
• Excellent time management, including managing daily schedule, travel plans, and expenses

EDUCATION/EXPERIENCE REQUIRED:

• Associate’s degree in Radiology Sciences or related field
• Registered Technologist with the ARRT (American Registry of Radiologic Technologists) and current credentialing in MR (Magnetic Resonance) or equivalent
• 3+ years’ experience in clinical MR imaging or similarexperiencesuch as 3+ yearsX-ray + 2 years in MRI in a hospital setting
• 2+ years’ experience operating in clinical applications or clinical training experience

PHYSICAL DEMANDS:

• Reside in assigned territory and ability to work from home-based office
• Able to travel up to 75% of the time within and outside of territory, including occasional weekend travel
• Ability to work long hours and execute under pressure with short turnaround times
• Live near a major airport
• Have an automobile for ground-based transportation

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship now or in the future of any employment Visa.

The annual base salary for this position is between $100,000 - $120,000. This position is also eligible for to participate in Hyperfine’s corporate bonus and equity plans. Individual compensation packages are based on various factors unique to each candidate including skill set, relevant experience, qualifications, location, position level, and other job-related reasons.

Agency Resumes: We do not accept resumes from recruitment agencies without a prior agreement in place. Any unsolicited resumes submitted by agencies will be considered the property of Hyperfine and will not be subject to any fees or charges if the candidate is hired.

About Keyfactor

Our mission is to securely connect the world: humans, machines, and AI. Keyfactor is the leader in trust infrastructure for AI and machines, helping the world’s largest enterprises and government agencies take control of the cryptographic identities that safeguard every digital interaction. Behind the platform is a global team of people who care deeply about the work and each other. We move fast, think big, and show up for one another every day. If you’re looking for work that matters and a team that brings out your best, we hope you’ll trust your future with Keyfactor!

Title: Corporate Communications Specialist

Location: United States (Remote)

Experience: Mid

Job Function: Marketing

Employment Type: Full-time

Industry: Computer & Network Security

About the position

Keyfactor is seeking a creative, collaborative, and detail-oriented Corporate Communications Specialist to support external communications, social media, and content programs that build brand awareness, strengthen Keyfactor’s reputation, and increase visibility with key audiences.

The ideal candidate is a strong writer and storyteller with experience developing corporate and social content, supporting media relations, and managing communications and editorial workflows. They are comfortable collaborating with internal stakeholders and agency partners, managing multiple priorities, and translating complex cybersecurity and technology topics into clear, engaging content across channels.

Applicants must be legally authorized to work in the United States.

Responsibilities

Corporate Communications & Content

• Draft and edit press releases, blog posts, infographics, award submissions, executive materials, newsletter content, and other external communications in alignment with approved messaging.
• Support media relations activities, including developing briefing materials, coordinating media inquiries and interview logistics, and supporting follow-up with internal stakeholders and agency partners.
• Partner with internal teams and external creative resources to coordinate communications assets and supporting materials.
• Support the awards program in partnership with external PR agency partners and internal stakeholders, including researching opportunities, gathering inputs, coordinating approvals, and supporting submissions.
• Manage the corporate blog editorial calendar, coordinating draft development, reviews, edits, approvals, and publishing.
• Manage the Source newsletter editorial calendar, developing and editing content, coordinating contributions from internal stakeholders, and overseeing review, approval, and publication.

Social Media & Engagement

• Support the execution of global social media strategies that increase brand awareness, audience growth, engagement, and share of voice.
• Manage day-to-day content planning, publishing, channel activity, and community engagement across priority social media platforms.
• Develop social content that translates company news, product launches, market developments, executive perspectives, and complex technical topics into clear, timely, and engaging posts.
• Research social, industry, and cultural trends to identify relevant opportunities for Keyfactor to participate in broader market conversations.
• Manage social publishing, employee advocacy, video distribution, and performance reporting using Oktopost, Wistia, YouTube, and related platforms.
• Support editorial planning and develop social content for Keyfactor executives and subject matter experts.
• Identify timely opportunities to connect executive and subject matter expert perspectives with company milestones, industry developments, current events, and relevant market conversations.
• Monitor social media performance, audience engagement, and content trends and recommend opportunities to optimize content, timing, and distribution.

Employee Advocacy & Brand Awareness

• Support and help scale employee advocacy initiatives that amplify Keyfactor’s brand, thought leadership, and strategic priorities.
• Develop social toolkits, suggested messaging, and supporting assets that make it easier for employees to engage with and amplify Keyfactor content.
• Partner with Brand, Communications, Field and Events, Product Marketing, Demand Generation, and Creative teams to extend the reach and impact of integrated campaigns.
• Support social media amplification for company announcements, research, events, webinars, product launches, and other key brand moments.
• Help maintain brand and messaging consistency across corporate communications, social media, executive content, and employee advocacy programs.

Skills and Qualifications

• Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, English, or a related field
• 3+ years of experience managing social media programs for B2B technology, cybersecurity, SaaS, or another complex industry.
• Strong writing and editing skills with the ability to develop clear, engaging content across corporate communications, social media, blogs, newsletters, and executive materials.
• Strong understanding of major social media platforms and an interest in evolving social trends, audience behaviors, and content formats.
• Experience managing editorial calendars, content workflows, approvals, and multiple concurrent projects.
• Strong research skills and curiosity about the cybersecurity, technology, media, and broader business landscape.
• Ability to translate complex or technical information into clear, accessible content for different audiences and channels.
• Strong organizational and project management skills with careful attention to detail.
• Ability to collaborate effectively with internal stakeholders, executives, subject matter experts, creative teams, and external agency partners.
• Ability to interpret basic communications and social media performance data and use insights to recommend improvements.

Compensation

Salary will be commensurate with experience.

Culture, Career Opportunities and Benefits

We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.

Here are just some of the initiatives that make our culture special:

• Second Fridays (a company-wide day off on the second Friday of every month minus November and December due to the Holiday schedule). Please note that this benefit is subject to change.
• Comprehensive benefit coverage globally.
• Paid Parental Leave is available to new parents. Structure varies based on regional/government requirements. In regions where government-paid leave doesn’t exist, like in the U.S., the company offers generous paid parental leave, along with comprehensive adoption and fertility support.
• Competitive time off globally.
• Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
• DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
• The Keyfactor Alliance Program to support DEIB efforts.
• Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
• Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
• Monthly Talent development and Cross Functional meetings to support professional development.
• Regular All Hands meetings – followed by group gatherings.

Our Core Values

Our core values are extremely important to how we run our business and what we look for in every team member:

Trust is paramount.

We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.

Customers are core.

We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.

Innovation never stops, it only accelerates.

The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.

We deliver with agility .

We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.

United by respect .

Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.

Teams make “it” happen.

Vision and goals are not individually achievable – they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.

Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.

REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor’s People team via people@keyfactor.com and/or telephone at 1.216.785.2990 to request and arrange for accommodations at any time.

Keyfactor Privacy Notice

Description

About Macnica

Macnica Americas, Inc. is the North American division of Macnica Fuji Electronics Holdings, Inc. a $10 billion technology solutions provider with a stronghold in semiconductor distribution. Macnica excels in customizing solutions to client requirements and leveraging skilled engineers to expedite product development without compromising outcomes for our clients.

Learn more about the Macnica team members you’ll be joining!

Job Summary:

Macnica Americas is seeking a Project Manager to own the successful delivery of bespoke technology solutions to customers. This role bridges customers together with our sales and engineering teams, and our external partners, managing expectations and aligning all stakeholders. The successful Project Manager coordinates the allocation of appropriate resources, implements efficient processes and mitigates risks to ensure projects are delivered to the satisfaction of our customers.

During the initial onboarding period, the Project Manager will work closely with internal teams on strategic initiatives and product development projects to gain an in-depth understanding of Macnica’s technologies, processes, and solutions. The role will then transition to a customer-facing position responsible for managing solution delivery, coordinating project activities, and supporting long-term customer success.

Duties/Responsibilities:

• Manage customer-facing technology projects from kick-off through hand-off (delivery).

• Coordinate project activities between customers, engineering teams, product management, and partner organizations.

• Serve as the primary point of contact for project communication and status updates.

• Track schedules, milestones, risks, dependencies, and deliverables.

• Support implementation and deployment of custom technology solutions.

• Ensure customer requirements are understood and communicated to internal teams.

• Facilitate project meetings and provide progress reporting to stakeholders.

• Help identify and resolve project obstacles to maintain delivery commitments.

• Develop strong working relationships with customers and strategic partners.

• Support post-deployment activities to ensure successful adoption and customer satisfaction.

• Participate in continuous improvement initiatives related to project execution and customer engagement.

• Support internal projects and strategic initiatives under the guidance of engineering leadership.

Requirements

Required Skills/Abilities:

• Experience managing technical or engineering-related projects.

• Strong organizational and communication skills.

• Ability to work across cross-functional teams and external partners.

• Experience working with technology, software, embedded systems, semiconductor, or engineering environments preferred.

• Familiarity with project management tools and methodologies.

Education and Experience:

• Bachelor’s degree in Engineering, Computer Science, Business, Project Management, or related field.

• 3-7 years of experience in project management

Compensation:

• $82,400–$103,000 CAD annually, with the final offer determined based on the candidate’s skills, experience, qualifications, and overall alignment with the role

Who We Are

Evergreen Nephrology partners with nephrologists to transform kidney care through a value-based, person-centered, holistic, and comprehensive approach to kidney care. We believe patients living with kidney disease deserve the best care. We are committed to improving patient outcomes and improving quality of life by delaying disease progression, shifting care to the home, and accelerating kidney transplants.

We help nephrologists focus on the right patients at the right time across the full care spectrum. We do this by providing them with the best-in-class interdisciplinary clinical resources, analytical insight and tools, and services to patients. We listen to the needs of our patients, our employees, and our client partners, continually working to push beyond the status quo in which the care system manages patients today.

Who You Are

You are devoted, compassionate, and enjoy being on the front lines of healthcare, changing the lives of patients by supporting them and the team by focusing on customers. You’re excited about being part of a team that is building a healthcare delivery model that ensures the highest possible quality of life and best outcomes for those in our care. You believe people living with kidney disease deserve the best person-centered, holistic, comprehensive care and want to influence the healthcare system to drive towards that. You thrive in innovative and evolving environments with high rates of change.

Your Role

As a Telephonic Pharmacy Care Coordinator with Evergreen, you play a critical patient-facing and operational role in our pharmacy program. This is a 6-month contract with the opportunity to convert to full-time employment. This program connects patients with a specialized mail-order pharmacy that provides pre-sorted, multi-dose medication packaging (pill packs) along with proactive refill management and periodic care team check-ins, helping ensure patients stay on track with complex medication schedules. Working fully remotely by phone, you are often the first voice patients hear from the pharmacy care team — helping establish trust, explain the value of the pharmacy service, and guide patients through enrollment.

You work with patients from our partner practices to engage them, capture consent, and set up timely access to medications and pharmacist-led clinical services. You’ll explain how the service works — multi-dose pill packs organized by date/time, home delivery and automatic refill coordination so patients never run out, and scheduled check-in calls to review adherence and address new prescriptions or dose changes. When a patient agrees to participate, you act directly in the electronic health record — updating the patient’s preferred pharmacy, triggering electronic prescriptions, and documenting consent or decline based on the patient’s decision. Your primary focus is high-volume outbound outreach to patients who do not have an office visit, or who cannot be supported onsite, along with inbound support as needed.

This role is focused on telephonic patient engagement, consent and enrollment, EHR documentation, and care coordination for patients living with chronic kidney disease and other complex chronic conditions. Success depends on your ability to connect with patients quickly over the phone, communicate value clearly, and remove the barriers that keep patients from staying consistent with their medications.

Role Responsibilities

Some responsibilities may vary based on specific patient programs, but this role’s primary duties include the following:

• Conduct high-volume outbound telephone outreach to patients to introduce Evergreen’s pharmacy service, establish rapport and trust, and guide patients through enrollment.

• Deliver clear, standardized messaging over the phone — using approved scripts and talking points to drive consistent, informed enrollment decisions and manage patient questions and objections.

• Obtain and document patient consent by phone, and capture the information needed to enroll the patient.

• Make the necessary changes in the EHR based on the patient’s decisions — updating the patient’s preferred pharmacy, triggering electronic prescriptions (eRxs) to the pharmacy partner, and accurately documenting consent or decline in the patient’s chart.

• Manage outreach queues and follow-up cadences, completing multiple contact attempts per patient and prioritizing outreach based on urgency and targets.

• Accurately document all call activity, outreach attempts, accepts/declines, and coordination activities in Evergreen’s clinical and operational systems, supporting accurate enrollment and success-rate tracking.

• Meet call center performance expectations, including call quality, productivity, average speed of answer, and enrollment/conversion targets.

• Uphold patient privacy and confidentiality standards in accordance with HIPAA and organizational policies.

• Other duties consistent with this role, as assigned.

Location

• While this position is fully remote, you must be able to work 8:30am – 5pm in the eastern time zone.

Required Qualifications

• Current Medical Assistant certification (CMA/RMA).

• Experience in a telephonic, call-center, or high-volume outbound patient/customer outreach environment.

• Strong interpersonal and communication skills, with the ability to build trust and engage patients over the phone.

• Experience in healthcare, pharmacy, care coordination, or other patient support roles.

• Comfort and proficiency working within an electronic health record (EHR/EMR) — documenting encounters, reviewing medication lists, and making authorized updates.

• Strong organizational skills and attention to detail, with the ability to manage multiple patients, tasks, and follow-ups across an outreach queue.

• Working knowledge of HIPAA and a demonstrated commitment to protecting patient privacy and PHI.

• Intermediate skills with MS Office Suite of products including Outlook and Teams

• Able to work effectively in a primarily remote environment:

  • Home internet must support a minimum download speed of 25 Mbps and upload speed of 10 Mbps. Cable, Fiber, or DSL connections hardwired to the internet device are recommended
  • Evergreen will provide remote employees with telephony applications and equipment to meet the business requirements for their role
  • Employees must work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Preferred Qualifications

• Prior experience in a healthcare call center or telephonic patient outreach/enrollment role.

• Bilingual (English/Spanish)

• Experience with phone-based consent capture or enrollment workflows.

• Background in care navigation, including connecting patients to community resources and addressing social determinants of health.

• Familiarity with common chronic disease medications and prescription coverage terminology.

Compensation

The pay range for this role is $19-$23 per hour. Exact pay is determined based on experience, education, demand for the role, and other role-specific factors.

Benefits

Evergreen Nephrology’s total rewards program is designed to support you in and outside of work. You can expect:

• Paid time off starting at 4 weeks for full-time employees

• 12 paid holidays per year

• Medical, dental, vision and life insurance, including an HSA with employer match

• Reimbursement for continuing medical education for eligible roles

• A 401(k) program where Evergreen matches up to 4% of contributions after six months of tenure

• Paid parental leave

• A robust training and development program that starts with onboarding and continues throughout your career with Evergreen Nephrology

Evergreen Nephrology is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any other protected category under local, state or federal laws.

If you are an applicant with a disability who requires reasonable accommodation for any part of the hiring process, please contact us for assistance at recruiting@evergreennephrology.com.

About Staffbase

We inspire people to achieve great things together. Our mission is to help organizations unlock the power of inspirational communication with the first AI-native Employee Experience Platform. Our industry-leading and award-winning agentic AI communications channels - intranet, employee app and email solutions - create engaging experiences that connect and empower employees.

Headquartered in Chemnitz, Germany and New York City, with offices in Berlin, London, Sydney, Tokyo, Prague, and Minneapolis–St. Paul, our diverse team of 550+ employees supports 1,500+ customers—reaching over 14 million employees—in transforming their employee experience.

We are proud to be a Unicorn company—privately valued at over $1 billion—demonstrating strong growth, innovation, and lasting impact in our industry. Together, we’re shaping the future of workplace communication.

This isn’t a general sales role. You’ll own a demanding pipeline of mid-market deals, positioning our mission-critical platform as a must-have for HR, Communications, and IT leadership. If you’re energized by juggling multiple deals at once, creating urgency, and relentlessly pushing toward five-to-six-figure ARR, we want to talk to you.

This role can be filled remote within Germany, or in one of our Germany based office locations (Chemnitz, Berlin, Munich, Cologne, Leipzig, Dresden).

What you’ll be doing

• Managing complex sales processes with multiple external and internal stakeholders and leveraging all available resources efficiently
• Full circle sales responsibility, managing end-to-end process from first contact to final contract closing
• Acquisition of new customers, focusing on companies with 1,000+ employees
• Pitching the Staffbase vision to decision makers in Communication, HR and IT teams
• Strategic account and territory planning by industry and ICP, incorporating key insights (challenges, etc.)
• Close collaboration with marketing, customer success, renewal and product teams to optimize sales strategy
• Representing Staffbase as an enthusiastic brand ambassador
• Contributing your own ideas and strategies to further develop our company culture, values, and vision

What you need to be successful

• At least 3 years of experience in a B2B sales role – ideally in software/SaaS sales
• Experience managing and owning complex sales projects with multiple internal and external stakeholders
• Strong closing abilities and a track record of consistently meeting or exceeding targets
• Previous collaboration with communication departments, IT, HR, and C-level decision-makers
• Advanced pitching skills, with the ability to engage and influence senior stakeholders
• High emotional intelligence and strong ability to identify and understand customer needs
• Excellent communication and negotiation skills
• Fluent German (C2) and business-proficient English skills
• Fluency in a third language such as French, Spanish or Italian is a plus
• Passion, humor and enthusiasm
• Experience in a scale-up environment is a plus

What you’ll get

• Competitive Compensation - we offer attractive salary packages including LTIP (unit-based Long Term Incentive Plan)
• Flexibility- we offer flexible working time models and the option of hybrid work, and support this with a yearly flex work allowance of €1560
• Recharge - with 31 vacation days annually (incl. one floating holiday), plus pro rata fully paid Fridays off during August
• Support-we offer offering a company pension scheme
• Volunteers Day- you’ll get one day off per year for supporting a social project

Hey, mabuhay! 👋

Thanks for dropping by. We know looking for the right job can feel like being stuck in EDSA traffic, so we’ll keep it moving and get straight to the point.

With over 8 million downloads and a powerful network of thousand of dedicated biker-partners, we are a leading ride-hailing platform operating across the Philippines. Our vision is to end poverty in the Philippines through revolutionary transportation solutions. We aim to provide our customers with convenient, reliable, and safe rides, impacting millions of lives positively every single day.

Now, we’re looking for a Incubation Manager, to lead one of the most important parts of our business: helping newly signed-up riders become confident, successful, and consistently earning members of the Angkas community.

Responsibilities:

• Design and manage a step-by-step program that helps new riders build confidence, develop good habits, and reach consistent earnings within their first month.
• Set clear, achievable milestones for new riders at each stage of their journey — from completing their first successful trip to becoming a regular, dependable earner.
• Analyze rider behavior and performance data to identify exactly where new riders tend to struggle or drop off, and design targeted solutions to address those specific problems.
• Develop and manage communications (in-app messages, notifications, and other content) that motivate and guide new riders through their early weeks on the platform.
• Collaborate with our Product team to improve in-app features that make it easier for new riders to succeed — things like guided walkthroughs, earnings tools, and progress tracking.
• Work closely with our Operations team to make sure the on-the-ground onboarding experience (training, orientation, local support) is consistent and effective across different locations.
• Partner with our Data team to track key performance indicators, measure the success of new programs, and continuously refine the new rider journey based on real results.
• Coordinate with our rider community and support programs to connect new riders with mentorship, peer support, and other resources that help them succeed early on.

At Angkas, we believe in giving our people the trust and flexibility to work in a way that helps them and their teams perform at their best. Whether you’re working onsite, remotely, or in a hybrid setup, we provide the flexibility, you bring the drive. ⚡

Let’s get this show on the road!🚦

• 3–5 years of experience in marketing, customer/user lifecycle management, growth, or a related field — ideally in a business where you had to help new customers or partners succeed early on (e.g., a marketplace, subscription service, gig-economy platform, or app-based business).
• A track record of using data to figure out why something isn’t working, not just reporting that it isn’t working. You should be comfortable digging into numbers to find the real reason behind a problem before proposing a solution.
• Experience with tools that send automated messages or communications to users based on their behavior (for example, tools that send reminders, tips, or offers at the right moment).
• Strong ability to work with different teams — you’ll regularly collaborate with product, operations, and data teams to get things done.
• Clear, confident communication skills, both in writing and in person.
• A genuine interest in understanding what motivates people who earn their income through flexible, independent work — and how to support them.
• Experience in the Philippine market is a strong plus. Familiarity with ride-hailing, delivery, or similar platforms is helpful but not required.

Work your way – Enjoy flexibility and the freedom to thrive in your role.

Work-life balance – Build a career without sacrificing your personal life.

Free perks – Fuel up with free meals and stay active with gym access.

Grow fast – Unlock career advancement and promotion opportunities.

Get rewarded – Earn a competitive salary with opportunities for pay increases.

Start-up energy – Be part of a fast-moving, innovative team where your ideas matter.

Global vibes – Collaborate with a diverse, multicultural team in an agile workplace.

Tech-driven culture – Work with modern tools and cutting-edge technology that keep you ahead of the game.

Implementation Specialist, Heavy Duty Automotive

Location: Remote (U.S.-based) Preference given to CA, TX, and FL

Department: Customer Success

Reports to: Chief Customer Officer

Starting Pay Range: $90k - $105k/yr

The Arcadium platform is the premier sales, CRM and vehicle management solution in the heavy-duty truck market. As part of Work Truck Solutions, Arcadium has a culture that combines strong leadership, collaboration, and fun, with incredible growth opportunities for our employees in a fast-paced work environment providing employee engagement, recognition, and development. Our software company is committed to innovation in the rapidly changing heavy-duty vehicle market.

Our vision and culture allow employees to be recognized as thought leaders and thrive in their careers.

In addition to the job responsibilities and requirements, the following are essential to be a successful member of our team:

Curiosity: you seek knowledge, ask questions, and look for answers; you’re proactive and

engaged

Perseverance: you hit a delay; you know this is your moment to figure things out and to shine Innovation: you want to make things better, solve the puzzle, create something new

Flexibility: there’s a new opportunity; you’re ready to flip the script, grow and adapt

This role owns the successful launch of Arcadium for newly signed heavy-duty truck, trailer, equipment, and bus franchise dealers, as well as the rollout of new functionality for existing customers. Arcadium’s primary product is a market-specific customer relationship management (CRM) platform built for how heavy-duty franchise dealers operate. The Implementation Specialist is responsible for on-time implementation, customer satisfaction, and platform utilization for each assigned implementation - assessing each dealership’s needs, configuring the platform to meet them, and training dealership teams on best-practice use so they see value from day one.

This role sits at the intersection of the customer, the product, and the internal teams that deliver it. The Implementation Specialist coordinates the contributions of Support, Development, Product, Sales, and Account Management to keep every implementation on track, and continuously looks for ways to improve the quality and efficiency of the implementation process, including recommending process and product changes. This is an individual contributor role reporting to Customer Success leadership; it requires strong project management, consultative, and training abilities, and up to 25% travel for on-site dealer implementations and training.

Key Responsibilities

• Needs Assessment & Discovery: Lead structured needs assessments with dealer principals, general managers, and department leaders to document current workflows, lead and customer management processes, data, integrations, and goals across the dealership’s new and used sales, parts, and service departments.

• System Configuration: Translate assessment findings into a configuration plan and set up the Arcadium platform - users, roles and permissions, rooftops and departments, workflows, lead sources, templates, data imports, and integrations - to fit each dealership’s operations and Arcadium best practices.

• Implementation Project Management: Own each implementation from kickoff through go-live, building and maintaining the project plan, milestones, and timeline; managing risks and dependencies; and keeping customer stakeholders and internal teams informed of status.

• Training & Best-Practice Adoption: Deliver role-based training, remotely and on site, to dealership users and leadership, focused on best-practice use of the platform so teams adopt it quickly and consistently.

• New Functionality for Existing Customers: Plan and implement new products, features, and expanded use - such as additional rooftops, departments, or modules - for existing customers, partnering with Account Managers and Sales to drive adoption and utilization.

• Cross-Functional Coordination: Coordinate the activities of Support, Development, Product, Sales, and Account Management that contribute to each implementation - scoping requests, tracking deliverables, escalating blockers, and ensuring a clean handoff to Account Management after go-live.

• Process & Product Improvement: Identify recurring issues, bottlenecks, and gaps in the implementation process and recommend process, tooling, and product changes that improve quality, shorten time-to-value, and increase efficiency.

• Field Engagement: Travel up to 25% to conduct on-site activities at dealer locations, and participate in company-sponsored and industry events such as dealer association meetings and trade shows.

• Documentation & Reporting: Maintain accurate, real-time implementation status, configuration records, training completion, and customer feedback within the company CRM system, and contribute to implementation playbooks, templates, and training materials.

• Market Expertise: Develop deep expertise in the Arcadium platform and our full portfolio of solutions and share information and context internally - including customer feedback regarding dealership operations and customer needs.

What Success Looks Like

• On-Time Implementation: Implementations and new functionality rollouts delivered on schedule against agreed milestones and go-live dates.

• Customer Satisfaction: High satisfaction scores and positive feedback from dealership stakeholders throughout implementation and at go-live.

• Platform Utilization: Strong user engagement, feature usage, and workflow adoption across implemented dealerships in the weeks and months after go-live.

• Continuous Improvement: Process and product recommendations that measurably improve implementation quality and efficiency.

Requirements

• 3+ years of experience in software implementation, onboarding, customer success, or account management within the heavy-duty technology market, with a history of delivering implementations on time and driving user adoption.
• Demonstrated ability to manage multiple concurrent implementation projects, balancing timelines, priorities, and stakeholders.
• Heavy duty industry experience is required, in one of the following forms:
  • Experience in sales operations or fixed operations at a heavy-duty truck or trailer dealership (e.g., sales management, F&I, parts or service); or
  • Experience supporting or implementing enterprise-level software to heavy duty dealers, such as a CRM, dealer management system (DMS) or inventory or comparable dealership technology.
• Familiarity with how dealerships manage leads, customer records, and follow-up processes, and the ability to translate those processes into software configuration and workflows.
• Working knowledge of how a heavy-duty dealership operates - unit inventory, spec’ing and configuring customer purchases, parts and service revenue, and the relationship between dealership sales and fixed operations.
• Proven track record of conducting needs assessments, identifying operational gaps, configuring software to meet business requirements, and driving software adoption.
• Experience delivering effective training to groups and individuals, both remotely and on site.
• A continuous-improvement mindset, with the ability to spot inefficiencies and make practical, well-supported process and product recommendations.
• Strong organizational and project management skills, and the ability to coordinate cross-functional teams without direct authority.
• Strong verbal, presentation, and written communication skills to effectively engage and influence customers both remotely and on site.
• Ability to learn a technical product - including configuration, data imports, and integrations - and clearly explain its value to non-technical dealership customers.
• Excellent relationship-building and consultative skills, with a proactive and resourceful approach.
• Proficiency in CRM systems, MS Suite or Google Suite, project management tools, and other CRM products. Additionally, the ability to report and present using digital presentation software.
• Highly motivated, professional, positive attitude, and thrives in a customer and team-oriented environment.

We are proud to offer:

• A competitive compensation structure pairing a base salary with an incentive plan tied directly to On-Time Implementation, Customer Satisfaction, and Platform Utilization.
• Monday-Friday work week.
• Excellent medical, dental, 401k and complimentary life insurance.
• Employee-paid options on voluntary vision, LTD and FSA coverage.
• Paid Time Off (PTO) and paid holidays.

Why join us

Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world’s best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek.

Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.

Engineering at Brex

Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders.

What you’ll do

The Identity and Access Management team builds and maintains secure, user-friendly authentication and authorization systems that protect users, safeguard company assets, and provide a seamless access experience for developers. The team owns critical platform capabilities including login methods, step-up authentication, our custom authorization platform, account delegation flows like Copilot, Pro Access login, embedded partnerships authentication, and core vendor integrations such as Okta and Oso.

As a Software Engineer II on IAM, you will build product and platform capabilities that make access to Brex secure, reliable, and easy to use for customers, partners, and internal systems. You will own well-scoped projects with clear impact, contribute to the team’s technical quality and operational excellence, and help evolve the identity platform as Brex invests in signed identity propagation, delegated and agent identity, fine-grained authorization, stronger auditability, and enterprise-ready customer authentication experiences.

Where you’ll work

This role will be based in our São Paulo office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of 3 days per week in the office - Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work.

Responsibilities

• Design, build, and operate backend systems and APIs for authentication, authorization, identity context, and audit-related workflows.
• Deliver well-scoped projects end to end, from technical design and implementation through rollout, measurement, and operational support.
• Improve login and access experiences across SSO, MFA, step-up authentication, delegated access, and enterprise identity flows.
• Build and extend authorization systems that support custom roles, resource-aware access control, and secure defaults for product teams.
• Help create durable, identity-aware audit trails and attribution for user, service, delegated, and agent-driven actions.
• Partner closely with engineers across Brex to make IAM integrations secure by default and easier to adopt through clear patterns, tooling, and shared libraries.
• Contribute high-quality code, design reviews, documentation, and operational improvements that raise the bar for reliability and maintainability across the team’s systems.

Requirements

• You have strong software engineering fundamentals and experience building reliable production backend systems.
• You have experience owning well-scoped technical projects and driving them to completion with limited support.
• You have experience building APIs, services, or platform infrastructure with strong engineering rigor around testing, code quality, and documentation.
• You communicate clearly, collaborate well across teams, and are effective in cross-functional technical discussions.
• You care about operational excellence and know how to improve system reliability, reduce toil, and maintain high-quality services over time.
• You have strong product and engineering judgment and can balance security, usability, and developer experience.
• Strong written and verbal English communication and interpersonal abilities.

Bonus points

• You have worked on identity and access management, authentication, authorization, or audit systems in a production environment.
• You have hands-on experience with Okta, Oso, SSO, SAML, OIDC, OAuth, passkeys, or WebAuthn.
• You have experience building enterprise-facing admin controls, custom roles, delegated access flows, or audit trails.
• You have worked on platform teams that provide shared infrastructure, paved roads, or secure-by-default frameworks for other engineering teams.

If you don’t meet every qualification listed above, we still encourage you to apply. We’re looking for thoughtful engineers who want to build secure, scalable access systems and help shape how identity works across Brex.

Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a brex.com domain. Any outreach claiming to be from Brex via other sources should be ignored.

Please Note: This is a Utah-based hybrid position which will require some regular in-office days each week. Additionally, employment with BambooHR is contingent on passing both a background and credit check.

AI at BambooHR

At BambooHR, we’re all about setting people free to do great work, and we believe AI is a powerful partner in that mission. We’re leaning into intelligent tools to streamline our workflows, giving us more time for high-impact innovation. We look for curious, forward-thinking people who are ready to explore how AI can elevate their work and help us reimagine the future of HR.

Essential Job Duties

Digital Customer Education Specialist, Premium & Paid Programs independently designs and delivers premium and paid HR education experiences — including certification programs, cohorts, workshops, learning labs, LMS courses, and short-form digital education. This role builds depth across HR practice areas such as compliance, performance management, and AI fluency and AI workforce strategy, partnering with subject-matter experts to translate expert knowledge and research into clear, actionable learning that helps customers adopt BambooHR and become more self-sufficient. The Specialist II uses AI across research, drafting, personalization, production, and program operations to increase speed, scale, and consistency, applies instructional design judgment to improve effectiveness, and analyzes performance signals to recommend improvements in timing, sequencing, modality, and content clarity. This role partners cross-functionally with Marketing, GTM, Customer Success, Product, and Knowledge Governance to ensure education is accurate, aligned to product releases and customer journey needs, and contributes to measurable adoption, retention, lead generation, and paid-program outcomes.

You will:

• Design and deliver premium and paid HR education experiences end-to-end across modalities (certification programs, cohorts, webinars, workshops, learning labs, LMS courses, microlearning), including audience and learning-needs analysis, learning objectives, session plans, exercises, assessments, job aids, and facilitator materials.
• Develop education across HR practice areas — including compliance, performance management, and related people topics — as well as AI fluency and AI workforce strategy, going deep enough to teach credibly with SME support.
• Partner with internal and external subject-matter experts to turn expert knowledge and research into structured, practical curricula without needing to be the deepest expert in every topic.
• Create scripts, slides, videos, and short-form learning assets using AI-assisted research, drafting, and editing while maintaining accuracy, accessibility, and clarity; prototype content independently before handing it to the broader production team.
• Build clear calls to action into education experiences that generate qualified leads and support pipeline and paid-program growth, in partnership with Marketing and GTM.
• Facilitate and co-facilitate live customer sessions and adapt delivery in real time based on customer questions, context, and learner needs.
• Define success measures for owned sessions/assets and monitor performance signals (webinar metrics, LMS analytics, and in-product signals where available), including enrollment, completion, certification, and lead-conversion signals where available.
• Partner with Journey Operations to recommend improvements to education timing and sequencing based on customer behavior signals and learning performance insights.
• Manage multiple moderate-complexity projects and content updates, including stakeholder review cycles, versioning, and release readiness updates, and maintain quality, consistency, and accuracy as paid programs scale.
• Partner with Product, Product Marketing, Support, and Knowledge Governance to ensure content accuracy, consistency, and alignment to standards.
• Identify content gaps and propose improvements to increase self-service effectiveness, strengthen the value customers receive from paid and premium programs, and reduce repetitive support needs.

What You Need to Get the Job Done

• 2+ years of experience in customer education, enablement, training, instructional design, or a related field (or equivalent practical experience), including experience building or delivering education customers pay for — premium content, paid programs, cohort learning, certification, or professional services.
• Strong facilitation and co-facilitation skills and communication skills with the ability to adapt during live customer sessions.
• Solid instructional design and adult learning foundations; ability to simplify complex workflows and product concepts and to turn SME knowledge and research into practical learning.
• Working knowledge of HR practice areas such as compliance and performance management, with the ability to build depth quickly by leaning on subject-matter experts.
• Applied AI fluency: uses AI to accelerate research, design, production, program operations, demonstrations, and learner support, with strong judgment for evaluating and correcting AI outputs; familiarity with AI workforce strategy topics.
• Strong collaboration and project execution skills across multiple stakeholders; ability to manage multiple priorities and deadlines, including work with Marketing, GTM, and Customer Success partners.

What Will Make Us REALLY Love You

• Experience with LMS/course building, webinar platforms, microlearning, and in-product education tools.
• Familiarity with product analytics (e.g., Pendo) and using customer behavior signals to inform education recommendations.
• Experience partnering with Knowledge Governance on content standards, reuse models, and versioning.
• Experience contributing to certification or credentialing programs.
• Experience in HR, HR technology, people consulting, talent development, or workforce transformation.
• Exposure to responsible AI practices, organizational AI adoption, or change management.
• Experience in SaaS or another fast-moving, customer-facing technology environment.

What You’ll Love About Us

• A Great Company Culture that has been recognized by multiple organizations like Inc, and Salt Lake Tribune
• Comprehensive health, life, and disability insurance
• Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life
• 401k plans with up to 6% company match
• $2000 Paid-Paid Vacation bonus
• EAP through Headspace
• Check out all our benefits that benefit you

About Us

At BambooHR, we’re building something different: we’re building a people intelligence platform that transforms HR and sets people free to do great work! We’re a proven market leader driving innovation while building lasting success through thoughtful, sustainable growth. Here, you’ll find a place that champions growth: both professional and personal, both individual and collective.

We invest in potential, giving you the space to stretch your capabilities and turn good ideas into reality while providing the safety net of a supportive, values-driven culture. Our approach combines meaningful work with meaningful lives, offering competitive benefits, professional development, and the flexibility to thrive both in and outside the office.

What sets us apart isn’t just what we do, but how we do it: with openness, integrity, and a shared commitment to doing the right thing. Join us in creating HR software that makes work better for everyone, while we make work better for you.

BambooHR is committed to the full inclusion of all qualified individuals and will ensure that persons with disabilities are provided reasonable accommodations throughout the hiring process.  If you would like to request accommodations, please let your recruiter know.

BambooHR is An Equal Opportunity Employer–M/F/D/V Because our team members are trusted to handle sensitive information, we require all candidates that receive and accept employment offers to complete a background check before being hired.

For information on California Privacy Policy, click here.

Our process utilizes AI as an assistant to efficiently process and analyze candidate data. Recruiters and hiring managers maintain full oversight and accountability, ensuring that all final selection and rejection decisions are human-made and based solely on objective job qualifications. Please see our General Privacy Notice and California Privacy Notice for more details.

See our AI Guidelines for Candidates for details on how BambooHR uses AI in recruiting, how we expect candidates to use AI, and what is not allowed.

About ePromos

ePromos Promotional Products, LLC, has been a leading industry distributor in the promotional space for over 20 years!  Our award-winning website combined with our sales strategy, service capabilities and enterprise level solutions consistently set us apart.

As a remote-first company, ePromos embraces flexibility, collaboration, and continuous improvement. Our team is composed of passionate professionals who thrive in a fast-paced, performance-driven culture where ideas are valued and innovation is encouraged.  Our values are strong with a deep-rooted emphasis on giving back as part of our ePromos Cares mission.

At ePromos, we don’t just sell products—we help build brands. Join us and be part of a company that’s redefining the promotional marketing space through strategic thinking, bold creativity, and a people-first approach.

BASIC FUNCTION SUMMARY:

The Corporate Trainer is responsible for designing, delivering, and evaluating practical learning programs and resources that strengthen employee capability, operational consistency, data integrity, customer experience, and cross-functional collaboration. This role supports Sales, Operations, Marketing, Merchandising, and other business functions as needed.

The Corporate Trainer translates company standards, systems, workflows, and standard operating procedures into practical learning experiences for new and existing employees. Our Corporate Trainer will partner with managers, functional leaders, and subject-matter experts to identify training needs, develop learning content, facilitate instruction, and evaluate learning effectiveness. The role will maintain accessible, engaging training materials and learning resources within appropriate platforms, reflecting the value of organized, practical, and user-friendly internal content.

The following duties are not intended to serve as a comprehensive list of all duties required for this position.  The job description is a summary of the major duties and responsibilities.  This role may not be required to perform all duties listed and may be expected to perform additional duties as requested.

ESSENTIAL FUNCTIONS: Duties, Skills, Responsibilities, and Expectations:

Training & Development

• Lead and coordinate the company’s day-to-day training and development efforts by partnering with functional leaders and subject-matter experts to identify training needs, skill gaps, and knowledge gaps.
• Develop and facilitate instructor-led, virtual, self-paced, and on-the-job training for new and existing employees.
• Create role-based onboarding plans, training pathways, refresher training, job aids, process guides, knowledge checks, and assessments tailored to different roles and audiences.

Training Content & Business Processes

• Develop, organize, maintain, and deliver training content across key company systems, processes, and business functions.
• Partner with subject-matter experts to translate company processes and SOPs into clear, practical, and effective learning resources.
• Training areas may include brand standards, data standards, sourcing, order processing, NetSuite, security, sales processes, company-wide processes, Jira, Confluence, and cross-functional workflows.

Training Effectiveness & Continuous Improvement

• Coordinate training sessions, workshops, coaching opportunities, process reviews, and assessments while monitoring participation, completion, knowledge checks, feedback, and other applicable training metrics.
• Evaluate training effectiveness using employee and manager feedback, operational metrics, quality findings, and recurring process issues. Identify opportunities to improve training content, learning delivery, process understanding, and knowledge retention.

Employee & HR Support

• Serve as a member of the HR team and provide day-to-day support to employees and managers on general HR training questions, processes, and resources.
• Serve as a first point of contact for routine HR training inquiries, provide guidance within established HR processes, and direct employees to the appropriate HR resource when additional support or expertise is needed.
• Support HR tickets and employee requests through timely follow-up, documentation, and resolution.

Employee Experience & Culture

• Support employee engagement, culture, and employee experience initiatives in partnership with the HR team. Assist with communications, employee programs, recognition initiatives, events, and other activities designed to strengthen employee connection and engagement.
• Help ensure employees have access to clear, consistent, and easy-to-understand information about company programs, processes, and resources.

HR Administration & Compliance

• Support the HR team with maintaining accurate employee records, HR documentation, and required files. Assist with HR reporting, audits, compliance activities, and other administrative processes as needed.
• Maintain confidentiality and exercise appropriate discretion when handling sensitive employee, payroll, benefits, and company information.

Cross-Functional Partnership

• Build strong working relationships with managers, functional leaders, subject-matter experts, and employees across the organization.
• Partner with departments to understand business needs, translate operational knowledge into effective training, and promote consistent understanding and execution of company processes and expectations.

Special Projects & HR Support

• Participate in HR projects and organizational initiatives that support employee development, process improvement, compliance, culture, and the overall employee experience.
• Take on additional HR, training, and organizational projects as needed based on company priorities and evolving business needs.

SUCCESS MEASURES:

Success in this role will be demonstrated through measurable improvements in training effectiveness, employee readiness, process adoption, and knowledge accessibility, including:

• Training programs are delivered on schedule with strong participation and completion rates for assigned audiences.

• New hires and employees transitioning into new responsibilities demonstrate improved readiness and proficiency within expected timeframes.

• Employees demonstrate understanding of key processes, systems, and expectations through knowledge checks, assessments, demonstrations, or other appropriate measures.

• Participant and manager feedback reflects that training is practical, relevant, accessible, and applicable to day-to-day responsibilities.

• Training contributes to improved adoption and consistent use of company systems, workflows, SOPs, and required processes.

• Training initiatives contribute to reductions in recurring errors, data-quality issues, process gaps, and avoidable rework where training is identified as a contributing factor.

• Training materials, job aids, and resources are current, organized, searchable, and maintained in the appropriate knowledge-management platform.

• Managers and subject-matter experts actively engage with the Trainer to identify needs, develop content, reinforce learning, and evaluate effectiveness.

• Training programs are regularly reviewed and adjusted based on learner feedback, manager input, business metrics, process changes, and identified knowledge gaps.

MINIMUM REQUIREMENTS:

• Bachelor’s degree in Learning and Development, Human Resources, Business, Communications, Organizational Development, or a related field;
• 3+ years of experience in corporate training, learning and development, operations training, sales enablement, HR, supply chain, or a related business function.
• Experience supporting both customer-facing and operational teams in a fast-paced business environment.
• Demonstrated ability to design and facilitate engaging adult-learning programs for diverse employee populations.
• Strong working knowledge of instructional design principles, adult learning methodologies, assessment development, and training evaluation.
• Experience developing and maintaining SOPs, process documentation, job aids, and knowledge-management resources.
• Proficiency with Microsoft Office, presentation tools, and virtual training platforms.
• Strong facilitation, presentation, written communication, organizational, and project-management skills.
• Ability to translate detailed systems, process, and policy information into clear and practical learning content.
• Ability to build credibility and productive partnerships with individual contributors, managers, executives, and subject-matter experts.

WORKING CONDITIONS:

• Position is fully remote to the US only
• Ability to accommodate multiple time zones with primary ET (EST/EDT)
• Dedicated workspace and high-speed internet
• Frequent video conference/email/chat

PHYSICAL DEMANDS:

• Maintaining a stationary position for up to 80% of the workday
• Consistently operate a computer and other productivity equipment, including keyboard, webcam, and document scanner
• Clarity of vision of 30” or less
• Ability to perceive sound in the capacity of oral communication
• Exertion of up to 10 lbs. of force as related to the lifting or moving of objects

The base salary range for this role is $65,000 to $75,000 per year. Compensation for this role will vary based on factors such as qualifications, experience, skill level, and competencies. The Company will meet minimum wage or the minimum of the pay range (whichever is higher) based on city, county, and state requirements.

We are an Equal Opportunity Employer!

ePromos is committed to creating a diverse workplace environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

We do not accept resume submissions from third party recruiters.

SpyCloud is on a mission to make the internet a safer place by disrupting the criminal underground. SpyCloud’s solutions thwart cyberattacks and protect more than 4 billion accounts worldwide. Cybersecurity is an exciting, evolving space, and being at the forefront of the fight to disrupt cybercrime makes SpyCloud a special place to work. If you’re driven to align your career with a fantastic mission, look no further!

The Revenue Operations Analyst is a versatile, hands-on member of the Revenue Operations team responsible for executing and optimizing the processes that power SpyCloud’s Go-To-Market engine. This role owns entitlement management and Deal Desk operations, is fluent in AI and automation tooling to sharpen reporting and reduce manual work, supports the Alliances team with partner operations, and administers and automates our Salesforce ecosystem alongside Sales Operations.

What You’ll Do:

• Entitlements & Deal Desk Management

  • Own Deal Desk operations end-to-end: deal structuring support, approvals, non-standard terms review, and quote-to-cash handoffs.
  • Manage and optimize license entitlement and provisioning processes to ensure accurate, timely delivery of products and services to customers.
  • Monitor and track license usage to ensure compliance with contractual agreements and license terms, partnering with Sales and Finance to align on entitlement strategy.
  • Conduct periodic entitlement audits to ensure accuracy, completeness, and audit readiness.
  • Maintain accurate, up-to-date entitlement documentation and customer entitlement records.
  • Provide entitlement-related sales support, addressing inquiries and resolving access issues in a timely manner.
  • Prepare entitlement-related reports and analytics for internal stakeholders.

• AI-Driven Reporting & Automation

  • Serve as a super user for Claude, Databricks, Clay, ZoomInfo, Zendesk, Salesforce and Outreach, building and optimizing dashboards and reports that keep GTM data trustworthy.
  • Identify and implement AI and automation opportunities across the CRM and adjacent GTM/analytics tools to scale Deal Desk, Sales Ops, and Alliances workflows.
  • Analyze data to identify trends, discrepancies, and opportunities for operational improvement, and track KPIs tied to entitlements, deal cycle time, and team productivity.
  • Contribute to ongoing documentation and continuous-improvement initiatives across Revenue Operations.

• Alliances Operations Support

  • Support the Alliances team with partner lifecycle operations, helping drive efficient, scalable partner processes.
  • Maintain and improve data quality across partner and integration records for accurate, reliable reporting.
  • Improve how partner data is collected, standardized, and made available for reporting, surfacing actionable insight into business and financial impact.
  • Translate cross-functional business questions from Alliances and Partner Success into structured, repeatable operating motions.

• Sales Operations & Salesforce Administration

  • Own and maintain territory management, including assignments, updates, and ongoing alignment with business needs.
  • Administer Salesforce: maintain data integrity across products, opportunities, accounts, users, and related objects, and manage Flows and automation as business requirements evolve.
  • Support sales rep onboarding/offboarding, ensuring correct system configuration, access, and territory alignment.
  • Own the Sales Support queue, resolving requests accurately and building automation for frequent, recurring request types.
  • Document processes and uphold governance standards to ensure compliance and system reliability.

Requirements:

• Bachelor’s degree in Business, Finance, Information Technology, or a related field, or equivalent practical experience.
• 3+ years of experience in revenue/sales operations, deal desk, or entitlement management, preferably in cybersecurity or SaaS.
• Hands-on Salesforce administration experience (Flows, automation, data governance); Claude experience a strong plus.
• Genuine interest and demonstrated experience applying AI tools to streamline operational workflows and reporting.
• Proficiency with data analysis and BI tools (Databricks, Excel/Sheets, SQL, Tableau, or similar).
• Excellent problem-solving skills with strong attention to detail and a customer-centric mindset.
• Strong communication skills and the ability to collaborate effectively across Sales, Alliances and Customer Success.

Nice to Have:

• Claude experience a strong plus

Base Salary Range: $67,000 – $87,000

The salary range reflects the expected base salary range for a fully qualified candidate at this level based on experience, qualifications, and market data at the time of posting.

U.S.-Based Benefits + Perks (for Full Time Employees):

At SpyCloud, we are committed to working alongside individuals who are equally passionate about preventing cybercrime, regardless of their department or role. Guided by our core values in all business decisions, we prioritize unity in our mission and ensure all SpyCloud employees have the support and benefits they need to stay focused on our goals. In addition to our engaging workspace in South Austin, flexible and remote-friendly work options, and competitive salary package, we offer our employees a comprehensive benefits package that includes:

• 401(k) with Employer Contribution
• Health, Vision, and Dental Insurance
  • Health Savings Account (HSA) available with Employer Contribution
• Employer Paid Life, Short-term, and Long-term Disability Insurance
• Generous PTO Plan and 16 paid holidays per year

U.K.-Based Benefits + Perks (for Full Time Employees):

• Retirement Savings Plan with Employer Contribution
• Employer Provided Private Health Insurance and Healthcare Cashplan
• Employer Paid Life Insurance, Income Replacement, and Critical Illness Protection
• Employee Assistance Program
• 25 days annual accrued holiday plus 8 paid bank holidays and a paid company shutdown during winter holidays

About SpyCloud:

SpyCloud transforms recaptured darknet data to disrupt cybercrime. Its automated identity threat protection solutions use advanced analytics and AI to accelerate investigations and  protect workforce, consumer, and supplier identities from the threats that matter most: authentication bypass, session hijacking, malicious insiders, account takeover, ransomware, and fraud. Its data from malware-infected devices, successful phishes, combolists, and third-party breaches also powers many popular dark web monitoring and identity theft protection offerings. Customers include 7 of the Fortune 10, along with hundreds of global enterprises, mid-sized companies, and government agencies worldwide. Headquartered in Austin, TX, SpyCloud is home to more than 250 cybersecurity experts whose mission is to protect businesses and consumers from the stolen identity data criminals are using to target them now.

To learn more and see insights on your company’s exposed data, visit spycloud.com.

Our Mission:

Our mission is to make the internet a safer place by disrupting the criminal underground. Together with our customers and partners, we aim to end criminals’ ability to profit from stolen information.

Who We Are:

SpyCloud is a place for innovative, collaborative, and problem-solvers to thrive. Individually, we’re amazing, but together, we’re unstoppable. We celebrate diversity and various perspectives and aim to create an inclusive and supportive environment for all. We are proud to be an Equal Employment Opportunity and Affirmative Action employer of choice. All aspects of employment decisions will be based on merit, performance, and business needs. We do not discriminate on the basis of any status protected under federal, state, or local law. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Women, minorities, individuals with disabilities, and protected veterans are encouraged to apply. SpyCloud complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

SpyCloud expressly prohibits any form of workplace harassment. Improper interference with the ability of SpyCloud’s employees to perform their job duties may result in discipline up to and including discharge. SpyCloud shares the right to work and participates in the E-Verify program in all locations.

If you need assistance or accommodation due to a disability, you may contact us.

Our Culture:

Our culture is something really special. We’re all driven to disrupt the cybercriminal economy as we keep customer accounts safe from compromise. We support a truly worthy and serious mission, but we have fun doing it together. If you are driven, inventive, and collaborative, you’ll fit right in.

SpyCloud’s Recruitment Policy:

We will never ask an applicant for sensitive or personal financial information during the recruitment process. We advise all applicants seeking employment with SpyCloud to review available information on recruitment fraud. Anyone who suspects that they have been contacted by someone falsely representing SpyCloud should email careers@spycloud.com.

Compensation Transparency Policy:

At SpyCloud, we believe in transparency and fairness in compensation. We strive to ensure that all employees are fairly compensated for their contributions, and we openly discuss our compensation philosophy and structure. We are committed to providing competitive salaries and benefits packages to attract and retain top talent, and we encourage open dialogue and feedback regarding compensation matters.

Learn more and apply: SpyCloud Careers

SpyCloud is not sponsoring visas at this time.

For applicants residing in California, please click here to read SpyCloud’s CCPA Notice.

For applicants residing in the UK, please click here to read SpyCloud’s Employee Privacy Notice.

Agility’s commercially deployed humanoids operate alongside teams in warehouses, manufacturing facilities, and distribution centers—tackling physically demanding and repetitive tasks while enabling workers to focus on higher-value work. With industry-leading safety standards and years of proven deployment data, we’re pioneering a new era of automation that enhances human potential.

About the Team:

Our mechanical engineering team is agile and has grown rapidly, and we are looking for a talented mechanical drafter to join us in the San Francisco Bay Area, or on-site at our Salem facility. We are responsible for delivering advanced and reliable designs that meet a complex set of requirements to our customers, including software developers, applications engineers, manufacturing engineers and ultimately to fleet deployment managers. We work as a group to develop new technologies, engineer new products, and refine/maintain existing designs. The team is composed of engineers from many backgrounds and levels of experience.

About The Role:

We are currently designing the next generation of Digit for commercial scale. Highly reliable and robust designs are critical to successful deployment of our robots in large quantities. Digit works in demanding environments, performing highly repetitive and heavily loaded tasks. The mechanical drafter will work closely with mechanical engineers and play a key role in ensuring that we have well documented robot designs that are production-ready.

This role is based either in Salem, OR or in Fremont, CA.

About the work:

• Creo CAD model and drafting creation and management to Agility standards

  • Sourcing OTS component models and integrating them in the assembly
  • Updating CAD based on engineering analysis inputs
  • Detail drafting of parts and assemblies
  • CAD Library management
  • CAD template management

• CAD data management in Windchill

  • BOM creation and management
  • Submission and herding of Promotion Requests

• Identification of OTS components that meet engineering specifications

• Product design in support of engineering requirements

• Support cross-functional design reviews through production of quality CAD screenshots, renderings, and creation of presentation slides

About you:

• Expert in Creo, including top down modeling, drafting, and library management
• Expert in Windchill, promotion requests, file management, BOM management
• Fluent in the application of GD&T to mechanical parts and assemblies
• Expert knowledge in several of the following manufacturing processes: sheet metal, machining, casting, injection molding
• Bonus: Altuim CoDesigner experience
• 5+ years of mechanical designer experience
• Ability to be on-site at Agility’s design facility as needed (minimum 4 days per month and as needed to support design activities, reviews, prototype testing, etc.)

Preferred Skills and Experience:

• Experience with tolerance analysis
• Windchill PDM Administration experience
• Jira/Confluence experience
• A.S. Electro/Mechanical Design Drafting

The final salary offered to a successful candidate will be dependent on several factors that may include but are not limited to: market location, job-related knowledge, skills, and experience. This range may change based on geographical location and may be modified in the future.

Anticipated Salary Range

$106,000—$138,000 USD

In addition to base pay, our competitive total rewards package consists of the following for full-time employees:

• 401(k) Plan: Includes a 6% company match.
• Equity: Company stock options.
• Insurance Coverage: 100% company-paid medical, dental, vision, and short/long-term disability insurance for employees.
• Benefit Start Date: Eligible for benefits on your first day of employment.
• Well-Being Support: Employee Assistance Program (EAP).
• Time Off:
  • Exempt Employees: Flexible, unlimited PTO and 12 company holidays, including a winter shutdown.
  • Non-Exempt Employees: 10 vacation days, paid sick leave, and 12 company holidays, including a winter shutdown, annually.
• On-Site Perks: Catered lunches four times a week and a variety of healthy snacks and refreshments at our Salem and Pittsburgh locations.
• Parental Leave: Generous paid parental leave programs.
• Work Environment: A culture that supports flexible work arrangements.
• Growth Opportunities: Professional development and tuition reimbursement programs.
• Relocation Assistance: Provided for eligible roles.
• Annual Discretionary Bonus: Provided for eligible roles.

All of our roles are U.S.-based. Applicants must have current authorization to work in the United States.

Agility Robotics is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits unlawful discriminatory practices, including harassment. Therefore, it is the policy of Agility Robotics to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. Agility Robotics prohibits any such discrimination or harassment.

Agility Robotics does not accept unsolicited referrals from third-party recruiting agencies.  We prioritize direct applicants and encourage all qualified candidates to apply directly through our careers page.  If you are represented by a third party, your application may not be considered.  To ensure full consideration, please apply directly.