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Provides customer assistance remotely, resolving questions and support issues for users.
Runs agile delivery cadences, coordinates workstreams, analyzes requirements, and supports planning for agentic AI solutions.
Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 — including Nasdaq, Amazon, Cisco, Vodafone, Atlassian, and Lucid Motors — Workato turns over 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit workato.com.
Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.
But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
Business Insider named us an “enterprise startup to bet your career on”
Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world
Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
Quartz ranked us the #1 best company for remote workers
We are looking for an Intern, Technical Program Manager in the AI Business Unit to join our “Agentic Solutions” - Packaged Genies and Marketplace team. This is a one-year internship with intent to hire, and a rare opportunity to own a high-visibility project from day one and directly shape how the team defines, plans, and delivers agentic use cases. You won’t just be analyzing requirements; you’ll uncover patterns in how functional work moves through our system, run the agile cadence that gets it delivered, and turn what you learn into solutions the Technical Owner and Functional Lead will act on.
In this role, you will also be responsible to:
You will own the operating rhythm that keeps Packaged Genies’ delivery predictable and visible:
Agile Cadence Ownership: Run the day-to-day agile cadence across all workstreams; sprint planning, backlog grooming, standups, and retrospectives — not just observing them, but running them.
Jira Story Preparation: Based on direction from the Technical Owner, decompose requirements into well-structured Jira epics and stories with clear descriptions, acceptance criteria, and dependencies, so the team has sufficient clarity to execute.
Milestone & Deliverable Tracking: Set and track milestones for the requirement-to-delivery pipeline (requirement → breakdown → task → done), flagging slippage early and keeping the Technical Owner informed with concise, accurate status updates.
Stakeholder Alignment: Align stakeholders across workstreams; Product Owner, Technical Lead, Functional Lead, and engineering; on scope, sequencing, and dependencies.
Program Documentation: Document your approach, decisions, and findings in Confluence so the program’s knowledge stays accessible and current.
Alongside program management, you will do the structured groundwork that helps leadership make informed delivery and process decisions:
Requirements Gathering: Partner with workstream leads across Packaged Genies to gather functional requirements and turn them into structured, usable specs.
Pattern Analysis: Classify and categorize functional requirements and use cases to surface patterns; recurring integration types, common breakdown gaps, sizing errors and build a process to keep this current.
Delivery Benchmarking: Quantify the trends and benchmarks that answer the delivery questions leadership is asking, for example, where requirements stall, how often “done” gets disputed, and how task sizing holds up in practice.
Root-Cause Analysis: Identify and document the underlying drivers behind unclear requirements or poorly sized tasks, supported by evidence from Jira and requirement-tracking data.
Solution Proposals: Propose solutions, including AI-driven and automation-based approaches that leverage Workato’s own agentic platform where appropriate, and define how their success will be measured. This is an analytical input role; final process and prioritization decisions are owned by the Technical Owner and Functional Lead.
Program Health Tracker: Design and build a live tracker that surfaces both functional health (requirement quality, breakdown gaps) and program health (velocity, WIP, confidence flags) — something that keeps generating insight beyond the initial analysis.
Currently pursuing (or recently completed) a bachelor’s or master’s degree in Computer Science, Information Systems, Data Science, Statistics, or a related quantitative field, or an MBA with a technical undergraduate background or hands-on IT/technology experience
Strong interest in data, functional/business analysis, program management, and Agile methodologies, this role blends all of them equally, not just one.
Working knowledge of data analysis and visualization techniques, and a comfort level in handling large, varied datasets.
Experience with Jira, Confluence, or similar project management tools is a plus.
Basic familiarity with APIs, integrations, or enterprise systems (CRM, HRMS, ITSM) is a plus, enough to engage credibly with engineers on dependencies and scope.
Interest in Agentic AI, emerging AI tools, and their practical application to real business problems.
Proactive and comfortable working through ambiguity, with a mindset geared toward continuous improvement.
Strong communicator, able to translate complex findings and functional requirements into clear, actionable specs and program updates.
Thinks analytically and grounds recommendations in evidence rather than assumptions.
Takes ownership of their work, both the analysis and the program’s delivery outcomes and is genuinely curious about the reasoning behind the data.
How Packaged Genies and Agentic Apps evolve through the full product lifecycle from requirements and design to implementation, certification, Marketplace listing, and continuous enhancement.
How to run a multi-workstream Agile program end to end; planning, tracking, stakeholder alignment, and delivery accountability.
How to turn raw delivery data from Jira and requirement tracking into metrics and benchmarks that leadership acts on.
How agent orchestration brings together Skills, knowledge bases, and actions across systems to create intelligent, end-to-end workflows.
How to apply AI and automation, including Workato’s own platform to improve internal processes, and how to measure the impact.
The dynamics of building products within a growing ecosystem that serves both direct customers and partners.
Location: Hyderabad, India
Duration: One-year internship with intent to hire
Work Model: Hybrid — minimum 2 days in-office per week, aligned with Workato’s global hybrid work policy.
(REQ ID: 2978)
Responds to customer enquiries, assigns support tickets, resolves issues, advocates customer needs, and helps improve service systems.
Xplor Technologies powers the experiences at the heart of everyday life. Through modern vertical software, embedded payments, and AI-powered capabilities, we help businesses in fitness, recreation, golf and club, field services, laundry, education, and other membership-based and service-based industries simplify operations, uncover insights, and elevate customer and member experiences.
About the opportunity
Join our Childcare & Education vertical as Customer Success Coordinator in Melbourne to make a real impact every day. We say that because we know that every conversation we have, every code line we write and every interface we design is another opportunity for us to enrich our customers’ experiences.
You will help our customers become successful through the use of our platform, ensuring retention and customer happiness. The Coordinator role provides support to the wider team by assigning tickets, and answering customer enquiries. Some of the other responsibilities include:
For this position, we offer a hybrid and flexible working model, where you will spend 2-3 days per week in the office and the rest working from home. You must hold full working rights in Australia.
What would make me a good candidate?
We are looking for curious and empathetic people. We also love to hear from people who are motivated by meaningful work, resonate with our four core values, have a positive outlook, are comfortable with ambiguity and thrive working in an ever-evolving and complex environment. We are inspired by meeting big picture thinkers and doers, people who can be both tactical and strategic, aim high and put people first in everything they do.
Required qualifications for this role:
At Xplor, we believe that the best innovation and ideas happen at the intersection of differences - people of different cultures, generations, disciplines, and lived experiences. So even if you think you don’t quite tick all the boxes, we still encourage you to apply.
Values and Life at Xplor
Our five core values guide us from how we hire and recognise our team members to how we interact with our customers day to day:
If these values sound like you, and describe people you want to work with, you will thrive at Xplor.
As an Xplorer, you will be part of a global network of talented colleagues who will support your success. We look for commonalities and shared passions and give people the tools they need to deliver great work and grow at speed.
Some of our perks and benefits are:
Ready to apply?
To start your application, please submit your resume, and we will be in touch as soon as we can. Please include the word “moonshot” at the top of your message to the Hiring Manager so that we know you took the time to read our job ad.
We understand that diverse candidates have diverse needs. We welcome you to inform us of any additional needs related to completing your job application or participating in the interview process, via [email protected].
Before you apply
To be considered for employment, you must be legally authorised to work in Australia. This applies to remote roles too, as we can only employ people who reside within Australia. Xplor does not sponsor visas, either at the time of hire or at any later time. We’re also not able to offer contractor arrangements or Employer of Record engagements for this position at this stage.
Please apply through our careers portal or external job boards only. We’re unable to upload emailed applications, as our process requires you to answer screening questions directly.
We also invite you to check out our Candidate FAQs for more information about our recruitment process xplor.com/recruitment-faqs/.
Interview Recording and Background Checks
As part of our hiring process, successful candidates will be asked to complete background and identity verification checks. Many of our roles are remote, and to protect both candidates and our business from recruitment fraud, we may record video interviews during the process. We keep any recordings and related data only for as long as the hiring process is active and do not retain them afterwards.
EEO and Artificial Intelligence
We believe in transparent hiring. We use an applicant tracking system with artificial intelligence-enabled features to support our recruitment process, but our recruitment team makes all hiring decisions after human review. We do not rely on artificial intelligence to make final hiring decisions. Find our Candidate AI Usage guidelines here.
Xplor is dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.
We make it a priority to respond to every applicant.
Coordinates freight tracking by communicating with drivers and customers, updating transportation systems, scheduling appointments, and resolving shipment issues.
Zelh is a fast-growing, passionate outsourcing company.
Our mission is to be the most reliable company by offering and maintaining consistently high-quality services.
We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy!
At this point, Zelh is looking for a Track and Trace Operator for a third-party logistics company.
Responsibilities:
Daily communication with drivers and customers
Notifying appropriate parties of any issues
Inputting updates into the system
Answering incoming calls from clients
Scheduling appointments
Maintaining current knowledge of market trends in the transportation marketplace
Other duties as required by business needs or as assigned
Working conditions:
Working schedule: Fri-Sat-Sun 9 pm-6 am EST
Competitive Salary in USD
Remote mode of work
10+ business days of paid time off
Team building and corporate events
Equipment provided
A supportive team
1+ years of experience in the customer support field
TMS McLeod
English level - upper-intermediate or higher
Proficient in Microsoft Office (Outlook, Excel, Word) and use of office equipment
Expert knowledge of team members’ roles and responsibilities
Ability to communicate effectively verbally and in writing, maintain cooperative effective working relationships within the company, and support a team environment
TMS McLeod
Must possess strong organizational and time management skills to meet department goals and deadlines
Must be punctual and have excellent attendance
Connects with inbound prospects, understands their needs, and demonstrates CloudTalk’s AI business communications solution to generate sales opportunities.
🌍 Global SaaS Company | $28M Series B Investment
💡 Personalized 1:1 Coaching | Vibrant International Team
📍 Barcelona, 4 days in-office
💲 Uncapped sales bonuses
🎯 3-step hiring process to offer
About CloudTalk
CloudTalk is THE global AI-powered business calling platform, trusted by 30,000+ professionals at companies like Nokia, Revolut, Glovo, and Uber.
We’re building the world’s most capable AI business calling software available in 160+ countries — helping businesses have more and better calls every day. Backed by $35.3M in funding from leading investors, including KPN Ventures, Point Nine, and HenQ, we’re investing in making AI native to every conversation.
We’re a ~ 200-person team that values growth, innovation, teamwork, customer focus, and human connection. We move fast, build for the future, and care deeply about creating products — and a culture — that people genuinely love.
The Challenge Ahead
CloudTalk is strategically expanding its presence in Tier 1 markets. For this reason, we’ve assembled a high-impact team in Barcelona and we’re now on the lookout for a new Sales Development Representative (SDR).
As an SDR, you will be collaborating with our international team of 40 sales professionals located across Europe and the Americas, your primary responsibility will be connecting with clients globally and showcasing the value proposition of our AI business communications solution.
You’ll be at the forefront of our growth engine, engaging with inbound prospects. Your mission? Forge meaningful relationships with potential customers by understanding their needs and demonstrating how our solution can address their challenges.
What’s in it for you:
🚀 Be part of one of Europe’s fastest-growing SaaS companies
🤖 Sell cutting-edge AI products in a high-growth market
🌱Top-tier coaching & enablement– 1:1 sales training and mentorship to elevate your game
🌍 Join a global team – work with talented CloudTalkers across Europe, the US, and Asia, both in-person and remotely. Check out our Life at CloudTalk on Instagram
🎯 Have a front-row seat in our journey to $100M ARR
Ideal Candidate:
We are seeking enthusiastic and ambitious individuals who are eager to accelerate their careers in tech sales. You are driven by targets and thrive in a fast-paced, dynamic environment where hitting KPIs is the norm.
You are not just looking for a job; you are passionate about building a long-term career in sales. You are highly engaged and ready to fully immerse yourself in our innovative, international SaaS scale-up. If you are highly motivated, disciplined and target-oriented, and excited about the opportunity to grow and succeed in a modern and dynamic setting, we want to hear from you!
What you will work on:
What makes you a great fit:
Unlimited PTO that people actually take. Fully remote with four European hubs. A coach you can book, a career path in writing, and equity when you deliver. Here’s the full package.
What to expect from our hiring process:
🎯 Offer!
By submitting your application, you acknowledge that Cloudtalk will process your personal data based on Cloudtalk’s legitimate interest in finding the most suitable candidate and a pre-contractual relationship with you. For more information on how Cloudtalk processes your personal data, please refer to our Privacy Notice .
Researches prospects, conducts outbound calls and emails, qualifies leads, schedules meetings, and maintains CRM records for the sales team.
Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
Hi, I’m Rebekah Fellinger, Senior BDR Manager here at Customer.io, and I’m thrilled to be expanding. We’re looking for an Outbound BDR to join our America’steam and help us connect with potential customers.
As an Outbound BDR, you’ll be at the forefront of our outreach efforts — proactively identifying and engaging potential customers, researching target accounts, initiating conversations, and qualifying leads for our Account Executives. You’ll collaborate closely with both marketing and sales to make sure our outreach strategies are effective and building a strong pipeline.
We don’t expect you to be an expert from day one. What matters most is your curiosity, your passion for connecting with people, and your commitment to driving new business growth. Our team will support you as you learn and develop in your role.
Preferred:
We believe in transparency. Compensation for this role is $65,000 base + $32,095 variable = $97,095 OTE USD (or equivalent in local currency) depending on experience and subject to market rate adjustment.
We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. We also offer 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io.
Check out our careers page for more information about why you should come work with us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read — apply now.
Supports customers by answering enquiries, triaging tickets, resolving issues, and advocating for customer needs across the company platform.
Xplor Technologies powers the experiences at the heart of everyday life. Through modern vertical software, embedded payments, and AI-powered capabilities, we help businesses in fitness, recreation, golf and club, field services, laundry, education, and other membership-based and service-based industries simplify operations, uncover insights, and elevate customer and member experiences.
About the opportunity
Join our Childcare & Education vertical as Customer Success Coordinator in Melbourne to make a real impact every day. We say that because we know that every conversation we have, every code line we write and every interface we design is another opportunity for us to enrich our customers’ experiences.
You will help our customers become successful through the use of our platform, ensuring retention and customer happiness. The Coordinator role provides support to the wider team by assigning tickets, and answering customer enquiries. Some of the other responsibilities include:
For this position, we offer a hybrid and flexible working model, where you will spend 2-3 days per week in the office and the rest working from home. You must hold full working rights in Australia.
What would make me a good candidate?
We are looking for curious and empathetic people. We also love to hear from people who are motivated by meaningful work, resonate with our four core values, have a positive outlook, are comfortable with ambiguity and thrive working in an ever-evolving and complex environment. We are inspired by meeting big picture thinkers and doers, people who can be both tactical and strategic, aim high and put people first in everything they do.
Required qualifications for this role:
At Xplor, we believe that the best innovation and ideas happen at the intersection of differences - people of different cultures, generations, disciplines, and lived experiences. So even if you think you don’t quite tick all the boxes, we still encourage you to apply.
Values and Life at Xplor
Our five core values guide us from how we hire and recognise our team members to how we interact with our customers day to day:
If these values sound like you, and describe people you want to work with, you will thrive at Xplor.
As an Xplorer, you will be part of a global network of talented colleagues who will support your success. We look for commonalities and shared passions and give people the tools they need to deliver great work and grow at speed.
Some of our perks and benefits are:
Ready to apply?
To start your application, please submit your resume, and we will be in touch as soon as we can. Please include the word “moonshot” at the top of your message to the Hiring Manager so that we know you took the time to read our job ad.
We understand that diverse candidates have diverse needs. We welcome you to inform us of any additional needs related to completing your job application or participating in the interview process, via [email protected].
Before you apply
To be considered for employment, you must be legally authorised to work in Australia. This applies to remote roles too, as we can only employ people who reside within Australia. Xplor does not sponsor visas, either at the time of hire or at any later time. We’re also not able to offer contractor arrangements or Employer of Record engagements for this position at this stage.
Please apply through our careers portal or external job boards only. We’re unable to upload emailed applications, as our process requires you to answer screening questions directly.
We also invite you to check out our Candidate FAQs for more information about our recruitment process xplor.com/recruitment-faqs/.
Interview Recording and Background Checks
As part of our hiring process, successful candidates will be asked to complete background and identity verification checks. Many of our roles are remote, and to protect both candidates and our business from recruitment fraud, we may record video interviews during the process. We keep any recordings and related data only for as long as the hiring process is active and do not retain them afterwards.
EEO and Artificial Intelligence
We believe in transparent hiring. We use an applicant tracking system with artificial intelligence-enabled features to support our recruitment process, but our recruitment team makes all hiring decisions after human review. We do not rely on artificial intelligence to make final hiring decisions. Find our Candidate AI Usage guidelines here.
Xplor is dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.
We make it a priority to respond to every applicant.
Processes vendor invoices and payments, resolves billing discrepancies, supports accruals, and administers travel, expense, and corporate card programs.
Agility’s commercially deployed humanoids operate alongside teams in warehouses, manufacturing facilities, and distribution centers—tackling physically demanding and repetitive tasks while enabling workers to focus on higher-value work. With industry-leading safety standards and years of proven deployment data, we’re pioneering a new era of automation that enhances human potential.
About the Role The Accounts Payable Accountant plays an integral role in our procure-to-pay process. By ensuring invoices and payments are processed accurately and efficiently, this role directly impacts and strengthens our critical supplier relationships. By proactively resolving issues related to purchase orders, receipts, approvals, and payments, this role will be instrumental in supporting Agility’s brightest minds doing what they do best - research, develop, and build robots.
About the Work
About You
Bonus
Location
The final salary offered to a successful candidate will be dependent on several factors that may include but are not limited to: job-related knowledge, skills, and experience. Agility Robotics is a multi-state employer and this salary range may not reflect positions who work in other locations. These ranges may be modified in the future.
Anticipated Base Salary Range
$48,000—$74,000 USD
In addition to base pay, our competitive total rewards package consists of the following for full-time employees:
All of our roles are U.S.-based. Applicants must have current authorization to work in the United States.
Agility Robotics is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits unlawful discriminatory practices, including harassment. Therefore, it is the policy of Agility Robotics to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. Agility Robotics prohibits any such discrimination or harassment.
Agility Robotics does not accept unsolicited referrals from third-party recruiting agencies. We prioritize direct applicants and encourage all qualified candidates to apply directly through our careers page. If you are represented by a third party, your application may not be considered. To ensure full consideration, please apply directly.
Edits aviation manuals by applying instructed changes, formatting, templates, standards, and quality checks using document production tools.
Purpose of the Role
The Technical Editor accurately implements instructed changes into aviation operational manuals and related documentation, collating provided content into the required structure and applying the correct styles, formatting, and standards. The role supports timely, high-quality Technical Publishing delivery by producing manuals that meet client requirements, applicable service levels, and TrustFlight quality standards.
Scope & Decision-Making Authority
Works within defined task scope, implementing instructed changes from approved sources without making independent technical or content decisions
Manages own workload and task prioritisation to meet agreed deadlines and service levels
Escalates unclear instructions, missing information, content conflicts, and capacity constraints to the relevant Author.
Operates within established Technical Publishing processes, styles, templates, and JIRA workflows
Key Relationships
Internal
Authors and Lead Authors: receiving instructed work, raising queries, and confirming completion
Other Technical Editors: collaboration and mutual support across shared workloads
Quality and document control functions: ensuring completed manuals meet required standards
External
Client source materials and instructions, received and clarified through Authors and Lead Authors (the role is primarily internally facing)
Client documentation standards and manual templates, applied during production
Software tools supporting manual production (MadCap, Adobe Acrobat, JIRA, MEL Manager), used as required
Key Responsibilities
Implement instructed changes accurately and completely into manuals and related documentation, collating provided technical content into the required manual structure.
Apply required styles, formatting, templates, numbering, references, and document structure consistently across all work.
Use production and task-management systems effectively, including Microsoft Word, MadCap, Adobe Acrobat, JIRA, and MEL Manager, converting documents into required internal tools and formats where applicable.
Update task status in JIRA and progress assigned work through the appropriate workflow.
Check completed work thoroughly before submission or handover, ensuring accuracy, consistency, and completeness.
Flag unclear instructions, missing information, formatting issues, inconsistencies, or content conflicts to the relevant Author.
Estimate work effort and communicate progress, blockers, and capacity concerns in a timely manner.
Work collaboratively with the team and support colleagues where appropriate.
Key Metrics for Success
Instructed changes implemented accurately and completely, with minimal rework or returned work
Assigned tasks progressed and completed within agreed deadlines and service levels
JIRA task status maintained accurately and kept up to date throughout the workflow
Consistent application of required styles, formatting, and document standards across all manuals
AI & Digital Competency
TrustFlight is an AI-first organisation. Every role is expected to actively engage with AI tools and digital ways of working to drive efficiency, quality, and innovation.
AI Fluency Tier
Tier - AI User
Profile - Uses AI-assisted tools in daily workflows
Expectations - Confidently uses AI features in existing tools (e.g. copilots, smart search, assisted drafting). Understands when AI output needs human review. Completes AI User onboarding within 30 days.
Role-Specific AI & Digital Skills
Use AI-assisted tools to support proofreading, consistency checking, and formatting of manuals
Apply AI tools to speed up repetitive editing and content-collation tasks
Use AI to help interpret instructions and identify inconsistencies or conflicts in source material
Use digital collaboration tools to support remote working, task handovers, and knowledge sharing
AI Development & Growth
Build confidence in applying AI tools to editing and production tasks
Share useful AI techniques and tips with the Technical Publishing team
Adopt new digital ways of working as tools and processes evolve
Competencies & Behaviours
Attention to Detail: maintains accuracy and consistency across detailed and repetitive work
Delivery Focus: manages workload and priorities to meet commitments and deadlines
Communication: raises questions and issues clearly and appropriately
Collaboration: works constructively with the team and supports others
Diligence and Resilience: sustains quality and focus through detailed, repetitive work
Working Arrangements
Travel Requirements
None
Special Conditions
Right to work in the UK
Required Qualifications & Experience
Experience in technical editing, document production, or a comparable detail-intensive documentation role (aviation or another regulated or technical environment desirable)
Proficiency, or the ability to become proficient, in the systems used for manual production and task management, including Microsoft Word, MadCap, Adobe Acrobat, JIRA, and MEL Manager
Strong attention to detail across content placement, formatting, styles, numbering, references, and structure, with the ability to follow instructions accurately and consistently
Clear communication skills, including the ability to ask questions, raise issues appropriately, and manage workload honestly, including communicating when at capacity
Desirable Skills & Experience
Prior experience with aviation operational manuals (for example Operations Manuals or MELs) or with MadCap Flare
Familiarity with JIRA workflows and document control processes
Experience converting documents between formats and internal tooling
Handles customer enquiries, assigns support tickets, resolves issues, advocates for customer needs, and assists with platform improvements.
Xplor Technologies powers the experiences at the heart of everyday life. Through modern vertical software, embedded payments, and AI-powered capabilities, we help businesses in fitness, recreation, golf and club, field services, laundry, education, and other membership-based and service-based industries simplify operations, uncover insights, and elevate customer and member experiences.
About the opportunity
Join our Childcare & Education vertical as Customer Success Coordinator in Melbourne to make a real impact every day. We say that because we know that every conversation we have, every code line we write and every interface we design is another opportunity for us to enrich our customers’ experiences.
You will help our customers become successful through the use of our platform, ensuring retention and customer happiness. The Coordinator role provides support to the wider team by assigning tickets, and answering customer enquiries. Some of the other responsibilities include:
For this position, we offer a hybrid and flexible working model, where you will spend 2-3 days per week in the office and the rest working from home. You must hold full working rights in Australia.
What would make me a good candidate?
We are looking for curious and empathetic people. We also love to hear from people who are motivated by meaningful work, resonate with our four core values, have a positive outlook, are comfortable with ambiguity and thrive working in an ever-evolving and complex environment. We are inspired by meeting big picture thinkers and doers, people who can be both tactical and strategic, aim high and put people first in everything they do.
Required qualifications for this role:
At Xplor, we believe that the best innovation and ideas happen at the intersection of differences - people of different cultures, generations, disciplines, and lived experiences. So even if you think you don’t quite tick all the boxes, we still encourage you to apply.
Values and Life at Xplor
Our five core values guide us from how we hire and recognise our team members to how we interact with our customers day to day:
If these values sound like you, and describe people you want to work with, you will thrive at Xplor.
As an Xplorer, you will be part of a global network of talented colleagues who will support your success. We look for commonalities and shared passions and give people the tools they need to deliver great work and grow at speed.
Some of our perks and benefits are:
Ready to apply?
To start your application, please submit your resume, and we will be in touch as soon as we can. Please include the word “moonshot” at the top of your message to the Hiring Manager so that we know you took the time to read our job ad.
We understand that diverse candidates have diverse needs. We welcome you to inform us of any additional needs related to completing your job application or participating in the interview process, via [email protected].
Before you apply
To be considered for employment, you must be legally authorised to work in Australia. This applies to remote roles too, as we can only employ people who reside within Australia. Xplor does not sponsor visas, either at the time of hire or at any later time. We’re also not able to offer contractor arrangements or Employer of Record engagements for this position at this stage.
Please apply through our careers portal or external job boards only. We’re unable to upload emailed applications, as our process requires you to answer screening questions directly.
We also invite you to check out our Candidate FAQs for more information about our recruitment process xplor.com/recruitment-faqs/.
Interview Recording and Background Checks
As part of our hiring process, successful candidates will be asked to complete background and identity verification checks. Many of our roles are remote, and to protect both candidates and our business from recruitment fraud, we may record video interviews during the process. We keep any recordings and related data only for as long as the hiring process is active and do not retain them afterwards.
EEO and Artificial Intelligence
We believe in transparent hiring. We use an applicant tracking system with artificial intelligence-enabled features to support our recruitment process, but our recruitment team makes all hiring decisions after human review. We do not rely on artificial intelligence to make final hiring decisions. Find our Candidate AI Usage guidelines here.
Xplor is dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.
We make it a priority to respond to every applicant.
Manages, cleans, validates, and prepares program data while supporting analysis, visualizations, survey tools, and data quality processes.
About The Role:
As a Data Intelligence Associate at VentureWell, you will play a key role in data collection and outcomes tracking to help mission-inspired leaders visualize the impact of their programs on entrepreneurship and innovation in science and technology. We are looking for a colleague who finds joy in being detail-oriented and developing data products that are useful and accurate.
To be successful in this role you must enjoy working with data sets, collaborating with colleagues on projects, and solving data-related issues. This role is an integral part of a fast-paced team that delivers several data products for ongoing program implementation and refinement. The new Data Intelligence Associate will report to a Data Intelligence Analyst.
Responsibilities:
Program Data Management (80% of time)
Program Data Support (20% of time)
What You Bring:
Across the Board, VentureWell Staff:
Our Benefits*:
An attractive and equitable compensation package, including:
A true focus on work-life balance with work weeks that reflect that
*Benefits are reviewed each fiscal year and may be subject to change.
What We Offer:
About VentureWell:
VentureWell supports the cultivation of science and technology inventors and the innovation and entrepreneurship ecosystems critical to their success. Since its founding in 1995, VentureWell has funded or trained over 21,000 early-stage science and technology inventors and innovators, resulting in the emergence of more than 7,000+ ventures with groundbreaking technological advancements in fields like biomedicine and healthcare, sustainable energy and materials, and solutions for low-resource settings. The ventures it has supported have raised subsequent funds totaling more than $9.8 billion and are reaching millions of people globally.
Visit venturewell.org to learn more.
Supports audiobook licensing initiatives and manages partnerships with authors and other creators within Spotify’s audiobook ecosystem.
Creates motion graphics and edits video content as part of a one- or two-year apprenticeship.
Supports customers and partners with technical solution design and platform implementation for commerce partnership marketing.
Manages financial controlling activities and reporting for the company’s head office.
Supports UX design projects by developing user-focused solutions and working with modern design technologies.
Supports governance, risk, and compliance activities within a law firm.
Provides Level 1 networking field service and technical troubleshooting remotely for business customers.
Supports solution design and customer-facing technical guidance for partnership marketing platform clients.
Manages calendars, schedules client appointments, communicates by phone and email, and maintains accurate client records.
Headquarters: Oregon
URL: https://paragonplanners.com/employment/
100% Remote | Monday–Friday | $18.50–$20.00/hour, based on experience
Paragon Planners is looking for a professional, dependable, and highly organized Administrative Scheduler to join our remote team.
In this role, you’ll support professionals in the financial services industry by managing schedules, connecting with clients, and helping keep their day-to-day operations organized and running smoothly.
This position offers 20–30 hours per week, with work taking place during regular Monday - Friday business hours. It’s a great opportunity for someone who enjoys working with people, takes pride in staying organized, and is looking for meaningful professional work without a traditional 40-hour schedule.
As an Administrative Scheduler, you’ll build relationships with the professionals you support while helping them stay connected with their clients.
Your responsibilities will include:
Making outbound calls to schedule and confirm appointments
Communicating professionally with clients by phone and email
Managing calendars and coordinating schedules
Entering and maintaining accurate information in client databases
Following established processes and client-specific instructions
Providing dependable administrative support throughout the workweek
This role is a good fit for someone who is personable, comfortable on the phone, detail-oriented, and enjoys being the person who keeps things organized behind the scenes.
Because our Administrative Schedulers support clients throughout the business day, consistent Monday–Friday availability is required.
Availability is needed during standard business hours, generally 8:30 AM–5:00 PM in the client’s time zone
Both morning and afternoon availability are required throughout the week
Working hours may not fall into one continuous block each day
Schedules are based on the needs of the clients you support
Initial hours may build gradually as you complete onboarding and are assigned to clients
This position is designed for candidates specifically seeking part-time work. If you are seeking a traditional 40-hour workweek or full-time employment, this position will not be the right fit.
We provide training and support to help new employees learn our systems, processes, and the expectations of the role.
New employees should plan for approximately 8–12 hours of training per week during the initial training period. As you progress through onboarding, you may begin working with clients while continuing to complete your training.
Client assignments are based on current business needs and finding the right match between employees and the professionals they support, so candidates should be comfortable with a gradual ramp-up in hours.
Successful candidates are typically:
Warm, polished, and professional communicators
Comfortable speaking with clients by phone
Highly organized and detail-oriented
Dependable and responsive
Able to work independently and manage their time effectively
Comfortable following detailed instructions and adapting to different client preferences
Comfortable learning new technology
Experienced in administrative support, scheduling, customer service, or another client-facing role
Interested in a long-term professional opportunity
Previous remote-work experience is helpful, but not required.
We are currently only hiring in the following states: AL, AZ, FL, GA, ID, KY, LA, MI, MO, NC, OH, OR, SC, TN, TX, UT & WY.
Applicants must reside in one of the states listed above to be considered.
We do not hire outside of the United States.
Because this is a fully remote position, employees must have:
A quiet, professional home-office environment suitable for client calls
Reliable high-speed internet
A Windows 11 computer
The ability to participate in video meetings and training
Macs, iPads, Chromebooks, and virtual machines are not compatible with the technology requirements of this position.
Employment is contingent upon successful completion of required background screening. Due to the nature of our work within the financial services industry, our screening process is comprehensive and may include multiple background checks.
Starting pay: $18.50–$20.00 per hour, based on relevant experience.
Employees are eligible for a compensation review after six months, with opportunities for continued increases as they gain experience and tenure with Paragon Planners.
Paragon Planners provides administrative and scheduling support to professionals in the financial services industry. Our remote team helps clients manage their schedules, stay connected with their customers, and keep important day-to-day details moving.
We value professionalism, dependability, strong communication, and people who genuinely enjoy helping others.
If you enjoy working with people, love keeping things organized, and are looking for a professional remote role with weekday hours, we’d love to hear from you.
Please follow all application instructions carefully. Incomplete or incorrectly submitted applications will not be considered.
Paragon Planners is an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law.
To apply: https://weworkremotely.com/remote-jobs/paragon-planners-part-time-remote-administrative-scheduler