Description

Zelh is a fast-growing, passionate outsourcing company.

Our mission is to be the most reliable company by offering and maintaining consistently high-quality services.

We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy!

At this point, Zelh is looking for a Track and Trace Operator for a third-party logistics company.

Responsibilities:

• Daily communication with drivers and customers

• Notifying appropriate parties of any issues

• Inputting updates into the system

• Answering incoming calls from clients

• Scheduling appointments

• Maintaining current knowledge of market trends in the transportation marketplace

• Other duties as required by business needs or as assigned

Working conditions:

• Working schedule: Fri-Sat-Sun 9 pm-6 am EST

• Competitive Salary in USD

• Remote mode of work

• 10+ business days of paid time off

• Team building and corporate events

• Equipment provided

• A supportive team

Requirements

• 1+ years of experience in the customer support field

• TMS McLeod

• English level - upper-intermediate or higher

• Proficient in Microsoft Office (Outlook, Excel, Word) and use of office equipment

• Expert knowledge of team members’ roles and responsibilities

• Ability to communicate effectively verbally and in writing, maintain cooperative effective working relationships within the company, and support a team environment

• TMS McLeod

• Must possess strong organizational and time management skills to meet department goals and deadlines

• Must be punctual and have excellent attendance

🌍 Global SaaS Company | $28M Series B Investment

💡 Personalized 1:1 Coaching | Vibrant International Team

📍 Barcelona, 4 days in-office

💲 Uncapped sales bonuses

🎯 3-step hiring process to offer

About CloudTalk

CloudTalk is THE global AI-powered business calling platform, trusted by 30,000+ professionals at companies like Nokia, Revolut, Glovo, and Uber.

We’re building the world’s most capable AI business calling software available in 160+ countries — helping businesses have more and better calls every day. Backed by $35.3M in funding from leading investors, including KPN Ventures, Point Nine, and HenQ, we’re investing in making AI native to every conversation.

We’re a ~ 200-person team that values growth, innovation, teamwork, customer focus, and human connection. We move fast, build for the future, and care deeply about creating products — and a culture — that people genuinely love.

The Challenge Ahead

CloudTalk is strategically expanding its presence in Tier 1 markets. For this reason, we’ve assembled a high-impact team in Barcelona and we’re now on the lookout for a new Sales Development Representative (SDR).

As an SDR, you will be collaborating with our international team of 40 sales professionals located across Europe and the Americas, your primary responsibility will be connecting with clients globally and showcasing the value proposition of our AI business communications solution.

You’ll be at the forefront of our growth engine, engaging with inbound prospects. Your mission? Forge meaningful relationships with potential customers by understanding their needs and demonstrating how our solution can address their challenges.

What’s in it for you:

🚀 Be part of one of Europe’s fastest-growing SaaS companies

🤖 Sell cutting-edge AI products in a high-growth market

🌱Top-tier coaching & enablement– 1:1 sales training and mentorship to elevate your game

🌍 Join a global team – work with talented CloudTalkers across Europe, the US, and Asia, both in-person and remotely. Check out our Life at CloudTalk on Instagram

🎯 Have a front-row seat in our journey to $100M ARR

Ideal Candidate:

We are seeking enthusiastic and ambitious individuals who are eager to accelerate their careers in tech sales. You are driven by targets and thrive in a fast-paced, dynamic environment where hitting KPIs is the norm.

You are not just looking for a job; you are passionate about building a long-term career in sales. You are highly engaged and ready to fully immerse yourself in our innovative, international SaaS scale-up. If you are highly motivated, disciplined and target-oriented, and excited about the opportunity to grow and succeed in a modern and dynamic setting, we want to hear from you!

What you will work on:

• Team Collaboration: Partner with our dynamic sales teams to reach out and convert inbound leads, contributing to our collective success.
• Consultative Selling: Engage in a consultative sales process, helping prospects identify and understand solutions tailored specifically to their needs.
• Customer Education: Be the go-to expert, educating potential customers on CloudTalk’s unique value proposition.
• Lead Qualification: Qualify leads and schedule appointments for the sales team, ensuring a seamless handoff and optimized sales pipeline.
• CRM Mastery: Efficiently capture, manage, and track lead information using our HubSpot CRM system, keeping our data clean and actionable.

What makes you a great fit:

• Experience: You bring some prior sales experience and a genuine passion for building a career in sales.
• Proactive and Driven: Your self-starting attitude ensures timely outreach to potential clients, consistently meeting or exceeding SLAs and KPIs.
• Customer-Centric: You have a keen understanding of customer needs and are adept at presenting solutions that effectively address their challenges.
• Empathetic Communicator: Your active listening skills and empathy help you foster trust and rapport with customers, facilitating successful sales interactions.
• Resilient and Disciplined: You thrive in fast-paced, high-volume environments and are accustomed to delivering results efficiently, even under pressure.
• Languages: Business Fluency in English. Italian, Portuguese or another EU language is a big plus!

Why you’ll love being a CloudTalker

Unlimited PTO that people actually take. Fully remote with four European hubs. A coach you can book, a career path in writing, and equity when you deliver. Here’s the full package.

Get better, faster

• 💬 A coach you can actually book. Recurring 1-on-1 sessions with our resident coach. A real conversation about your career, on company time.
• 🪜 Promotions without guesswork. Our job-leveling framework is transparent: every level and its expectations, in writing. You’ll always know what the next step requires and where you stand.
• 📈 A path to equity. At CloudTalk, equity is earned over time. Seniority, tenure, and consistent impact, together, are what get you there. Not an automatic perk. Something you grow into.

Work the way you work best

• 🌴 Unlimited PTO, and we mean it. Taking 30 days a year is normal here. Deliver beyond expectations, and you’ve bought yourself room for more.
• 🌍 The right setup for your role. Depending on the team, you’ll either work from one of our hubs four days a week or have the option to work fully remotely. Our offices are fully equipped and centrally located.
• ⏰ Flexible hours, built around your team. No clocking in, no clocking out. Be there for your team, clients, and the meetings that matter. The rest is yours.
• 💻 Gear that doesn’t fight you. A MacBook for work, plus a home-office allowance for remote roles to build a setup you like sitting at.

Rest like you mean it

• 🔋 Recharge Fridays: 4 extra all-company days off a year. Once a quarter, everyone is off at the same time. You come back to zero pings, not a doubled backlog. That’s the point.
• 🏃 Fitness allowance. Gym, climbing, yoga, whatever keeps you moving. You choose, we pay.

People worth staying for

• 💸 Up to €5,000 per referral. You know great people. When we hire one of them, you get paid for it.
• ✈️ Two offsites a year worth packing a bag for. The all-company offsite (last year: Tuscany 🇮🇹) plus a dedicated function-specific offsite, both somewhere remote enough that people actually talk.
• 👕 Fresh CloudTalk swag every year, with a points system to earn more.

What to expect from our hiring process:

1. Initial Chat: Interview with our Talent Acquisition team (30 minutes)
2. Role-Play & Role Deep Dive Interview with your future manager (60 minutes)
3. Culture Bar Raiser Call: Assess cultural fit and potential (30 minutes)

🎯 Offer!

By submitting your application, you acknowledge that Cloudtalk will process your personal data based on Cloudtalk’s legitimate interest in finding the most suitable candidate and a pre-contractual relationship with you. For more information on how Cloudtalk processes your personal data, please refer to our Privacy Notice .

About Customer.io

Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.

About the role

Hi, I’m Rebekah Fellinger, Senior BDR Manager here at Customer.io, and I’m thrilled to be expanding. We’re looking for an Outbound BDR to join our America’steam and help us connect with potential customers.

As an Outbound BDR, you’ll be at the forefront of our outreach efforts — proactively identifying and engaging potential customers, researching target accounts, initiating conversations, and qualifying leads for our Account Executives. You’ll collaborate closely with both marketing and sales to make sure our outreach strategies are effective and building a strong pipeline.

We don’t expect you to be an expert from day one. What matters most is your curiosity, your passion for connecting with people, and your commitment to driving new business growth. Our team will support you as you learn and develop in your role.

What we value

• Curiosity — you’re always looking for ways to improve and learn
• Clear communication — you can articulate ideas concisely and compellingly
• Resilience — you stay motivated and bounce back from rejection
• Organization — you manage multiple priorities without dropping the ball
• Collaboration — you thrive working across teams and welcome feedback
• Drive — you’re self-motivated, target-oriented, and hungry to grow

What you’ll do

• Research and identify target accounts using various tools and resources, building a robust prospect list
• Initiate outreach through cold calls, emails, and social media to generate interest and qualify needs
• Qualify leads based on business fit, timing, and readiness to speak with an Account Executive
• Schedule high-quality meetings between interested decision-makers and our sales team
• Maintain accurate records of prospect interactions and pipeline status in our CRM
• Collaborate with marketing to refine outreach strategies and improve lead generation processes
• Nurture relationships with prospects who are interested but not yet ready to engage fully
• Regularly update your manager and team on outreach activity and progress toward goals

What we’re looking for

• Strong communication skills and genuine enjoyment connecting with new people
• Resilience with rejection and the self-motivation to keep pushing toward targets
• Excellent organization and ability to manage multiple priorities with attention to detail
• Familiarity with CRM tools like Salesforce or HubSpot
• A proven track record in lead generation and outreach
• Ability to work independently in a fast-paced, target-driven environment

Preferred:

• 1–2 years of experience in a similar outbound sales role, ideally in SaaS or tech
• Prior outbound sales experience at a SaaS company
• Familiarity with sales methodologies and lead generation strategies
• Business Proficient Language: French
• Willingness to travel for team events (approximately 1-2x per quarter)

Compensation & Benefits

We believe in transparency. Compensation for this role is $65,000 base + $32,095 variable = $97,095 OTE USD (or equivalent in local currency) depending on experience and subject to market rate adjustment.

We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. We also offer 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more.

See full benefits here →

Our Process

No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.

• 30-minute video call with a Recruiter
• 30-minute video call with the Hiring Manager
• Take Home Assignment
• 45-minute Assignment Review Call with two Managers

All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.

Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.

Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io.

Join us!

Check out our careers page for more information about why you should come work with us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read — apply now.

Company Description

Xplor Technologies powers the experiences at the heart of everyday life. Through modern vertical software, embedded payments, and AI-powered capabilities, we help businesses in fitness, recreation, golf and club, field services, laundry, education, and other membership-based and service-based industries simplify operations, uncover insights, and elevate customer and member experiences.

Job Description

About the opportunity

Join our Childcare & Education vertical as Customer Success Coordinator in Melbourne to make a real impact every day. We say that because we know that every conversation we have, every code line we write and every interface we design is another opportunity for us to enrich our customers’ experiences.

You will help our customers become successful through the use of our platform, ensuring retention and customer happiness. The Coordinator role provides support to the wider team by assigning tickets, and answering customer enquiries. Some of the other responsibilities include:

• You’ll be a proactive member of your team advocating customer needs internally, owning their challenges and working on ways to prevent them from recurring
• You’ll be supporting customers across the Office platform
• You’ll provide the initial response to tickets and assign incoming tickets to the team depending on the level of complexity and issue
• You’ll respond to enquiries via phone, chat and email and work to ensure every enquiry is answered in accordance with our SLAs
• You’ll handle dissatisfied customers in a polite and professional fashion
• You’ll maintain broad knowledge of all company products, services, and promotions
• You’ll support the implementation of systems improvement initiatives and the introduction and roll-out of new technologies
• You’ll monitor the performance of systems and assist with the identification of potential issues

For this position, we offer a hybrid and flexible working model, where you will spend 2-3 days per week in the office and the rest working from home. You must hold full working rights in Australia.

Qualifications

What would make me a good candidate?

We are looking for curious and empathetic people. We also love to hear from people who are motivated by meaningful work, resonate with our four core values, have a positive outlook, are comfortable with ambiguity and thrive working in an ever-evolving and complex environment. We are inspired by meeting big picture thinkers and doers, people who can be both tactical and strategic, aim high and put people first in everything they do.

Required qualifications for this role:

• You have 1-2  years of previous experience in a customer-facing position
• You’re motivated by a fast-paced environment where you will have to constantly adapt - no two days are the same!
• You have excellent written and verbal English skills as well as a confident phone manner and active listening skills
• You bring excellent customer services skills, demonstrated daily by working quickly and accurately to resolve customers queries
• You’re able to multitask, prioritise, and manage time effectively
• You show awareness of your own strengths and areas for growth, and a desire to develop and apply new skills
• You are a true team players that understands we all have to sometimes roll up our sleeves and pitch in

At Xplor, we believe that the best innovation and ideas happen at the intersection of differences - people of different cultures, generations, disciplines, and lived experiences. So even if you think you don’t quite tick all the boxes, we still encourage you to apply.

Additional Information

Values and Life at Xplor

Our five core values guide us from how we hire and recognise our team members to how we interact with our customers day to day:

• Find a better way
• Do the right thing
• Say it straight
• Win together
• Own the outcome

If these values sound like you, and describe people you want to work with, you will thrive at Xplor.

As an Xplorer, you will be part of a global network of talented colleagues who will support your success. We look for commonalities and shared passions and give people the tools they need to deliver great work and grow at speed.

Some of our perks and benefits are:

• Paid Parental Leave benefit programs
• #GiveBackDays/Commitment to social impact – 3 extra days off to volunteer and give back to your local community
• Ongoing dedication to Diversity & Inclusion initiatives such as D&I Council, Global Mentorship Program
• Access to free mental health support
• Flexible working arrangements

Ready to apply?

To start your application, please submit your resume, and we will be in touch as soon as we can. Please include the word “moonshot” at the top of your message to the Hiring Manager so that we know you took the time to read our job ad.

We understand that diverse candidates have diverse needs. We welcome you to inform us of any additional needs related to completing your job application or participating in the interview process, via [email protected].

Before you apply

To be considered for employment, you must be legally authorised to work in Australia. This applies to remote roles too, as we can only employ people who reside within Australia. Xplor does not sponsor visas, either at the time of hire or at any later time. We’re also not able to offer contractor arrangements or Employer of Record engagements for this position at this stage.

Please apply through our careers portal or external job boards only. We’re unable to upload emailed applications, as our process requires you to answer screening questions directly.

We also invite you to check out our Candidate FAQs for more information about our recruitment process xplor.com/recruitment-faqs/.

Interview Recording and Background Checks

As part of our hiring process, successful candidates will be asked to complete background and identity verification checks. Many of our roles are remote, and to protect both candidates and our business from recruitment fraud, we may record video interviews during the process. We keep any recordings and related data only for as long as the hiring process is active and do not retain them afterwards.

EEO and Artificial Intelligence

We believe in transparent hiring. We use an applicant tracking system with artificial intelligence-enabled features to support our recruitment process, but our recruitment team makes all hiring decisions after human review. We do not rely on artificial intelligence to make final hiring decisions. Find our Candidate AI Usage guidelines here.

Xplor is dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.

We make it a priority to respond to every applicant.

Agility’s commercially deployed humanoids operate alongside teams in warehouses, manufacturing facilities, and distribution centers—tackling physically demanding and repetitive tasks while enabling workers to focus on higher-value work. With industry-leading safety standards and years of proven deployment data, we’re pioneering a new era of automation that enhances human potential.

About the Role The Accounts Payable Accountant plays an integral role in our procure-to-pay process. By ensuring invoices and payments are processed accurately and efficiently, this role directly impacts and strengthens our critical supplier relationships. By proactively resolving issues related to purchase orders, receipts, approvals, and payments, this role will be instrumental in supporting Agility’s brightest minds doing what they do best - research, develop, and build robots.

About the Work

• Monitor the AP inbox, ensuring the inbox is kept to a manageable amount of unread emails (<= 1 day lag)
• Review and process supplier invoices by validating purchase orders, receiving documentation, and invoice (3 way match) in MISys, Precoro, or NetSuite
• Review, verify, and code non-PO vendor invoices using the correct general ledger account
• Ensure all non-PO invoices receive the correct approval according to company approval hierarchy and spend limits
• Maintain strong supplier relationships by responding to vendor inquiries, resolving billing issues, obtaining payment and remittance information, and ensuring timely resolution of outstanding items
• Partner cross functionally with Procurement, Supply Chain and other teams to resolve discrepancies with POs, invoices, receipts and other miscellaneous issues
• Support preparation of monthly, quarterly, and annual accounts payable accruals by analyzing unprocessed invoices and ensuring expenses are recognized in the appropriate reporting period
• Identify opportunities to improve accounts payable processes, controls, and system capabilities while supporting automation initiatives and ERP enhancements
• Administer and support the company’s travel, expense, and corporate card programs, providing employee guidance while monitoring spend and activity for policy compliance, identifying trends or exceptions, and partnering with employees and managers to address non-compliant activity and reinforce accountability
• Collaborate across Finance, Procurement, and Operations to strengthen processes such as procure-to-pay, identify efficiencies, and support compliance with GAAP, internal controls and company policies
• Support internal and external audit requests by preparing documentation, explaining processes, and assisting with testing of accounts payable controls
• Participate in special projects, system implementations, and other accounting initiatives as assigned

About You

• Associate degree in Accounting and/or 2+ years of progressive accounts payable experience in a complex, fast-paced organization
• Basic understanding of GAAP, month-end close, accruals, expense recognition and account reconciliations
• Thrives in a fast-paced, evolving environment, effectively managing multiple priorities and shifting deadlines while maintaining organization, impeccable attention to detail, and a high level of execution
• Demonstrated ability to quickly learn and adapt to new systems, software, and processes, using available resources and critical thinking to execute your work effectively
• Moderate to Advanced Microsoft Excel/Google Sheets skills

Bonus

• Experience with Bill.com, Precoro, Navan, and/or Netsuite a plus
• Experience in AP in a tech and/or manufacturing company
• Experience operating within a SOX-compliant control environment
• Experience supporting external financial statement audits

Location

• This is a hybrid position based out of our Pittsburgh, PA office.

The final salary offered to a successful candidate will be dependent on several factors that may include but are not limited to: job-related knowledge, skills, and experience. Agility Robotics is a multi-state employer and this salary range may not reflect positions who work in other locations. These ranges may be modified in the future.

Anticipated Base Salary Range

$48,000—$74,000 USD

In addition to base pay, our competitive total rewards package consists of the following for full-time employees:

• 401(k) Plan: Includes a 6% company match.
• Equity: Company stock options.
• Insurance Coverage: 100% company-paid medical, dental, vision, and short/long-term disability insurance for employees.
• Benefit Start Date: Eligible for benefits on your first day of employment.
• Well-Being Support: Employee Assistance Program (EAP).
• Time Off:
  • Exempt Employees: Flexible, unlimited PTO and 12 company holidays, including a winter shutdown.
  • Non-Exempt Employees: 10 vacation days, paid sick leave, and 12 company holidays, including a winter shutdown, annually.
• On-Site Perks: Catered lunches four times a week and a variety of healthy snacks and refreshments at our Salem and Pittsburgh locations.
• Parental Leave: Generous paid parental leave programs.
• Work Environment: A culture that supports flexible work arrangements.
• Growth Opportunities: Professional development and tuition reimbursement programs.
• Relocation Assistance: Provided for eligible roles.
• Annual Discretionary Bonus: Provided for eligible roles.

All of our roles are U.S.-based. Applicants must have current authorization to work in the United States.

Agility Robotics is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits unlawful discriminatory practices, including harassment. Therefore, it is the policy of Agility Robotics to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. Agility Robotics prohibits any such discrimination or harassment.

Agility Robotics does not accept unsolicited referrals from third-party recruiting agencies.  We prioritize direct applicants and encourage all qualified candidates to apply directly through our careers page.  If you are represented by a third party, your application may not be considered.  To ensure full consideration, please apply directly.

Description

Purpose of the Role

The Technical Editor accurately implements instructed changes into aviation operational manuals and related documentation, collating provided content into the required structure and applying the correct styles, formatting, and standards. The role supports timely, high-quality Technical Publishing delivery by producing manuals that meet client requirements, applicable service levels, and TrustFlight quality standards.

Scope & Decision-Making Authority

• Works within defined task scope, implementing instructed changes from approved sources without making independent technical or content decisions

• Manages own workload and task prioritisation to meet agreed deadlines and service levels

• Escalates unclear instructions, missing information, content conflicts, and capacity constraints to the relevant Author.

• Operates within established Technical Publishing processes, styles, templates, and JIRA workflows

Key Relationships

Internal

• Authors and Lead Authors: receiving instructed work, raising queries, and confirming completion

• Other Technical Editors: collaboration and mutual support across shared workloads

• Quality and document control functions: ensuring completed manuals meet required standards

External

• Client source materials and instructions, received and clarified through Authors and Lead Authors (the role is primarily internally facing)

• Client documentation standards and manual templates, applied during production

• Software tools supporting manual production (MadCap, Adobe Acrobat, JIRA, MEL Manager), used as required

Key Responsibilities

• Implement instructed changes accurately and completely into manuals and related documentation, collating provided technical content into the required manual structure.

• Apply required styles, formatting, templates, numbering, references, and document structure consistently across all work.

• Use production and task-management systems effectively, including Microsoft Word, MadCap, Adobe Acrobat, JIRA, and MEL Manager, converting documents into required internal tools and formats where applicable.

• Update task status in JIRA and progress assigned work through the appropriate workflow.

• Check completed work thoroughly before submission or handover, ensuring accuracy, consistency, and completeness.

• Flag unclear instructions, missing information, formatting issues, inconsistencies, or content conflicts to the relevant Author.

• Estimate work effort and communicate progress, blockers, and capacity concerns in a timely manner.

• Work collaboratively with the team and support colleagues where appropriate.

Key Metrics for Success

• Instructed changes implemented accurately and completely, with minimal rework or returned work

• Assigned tasks progressed and completed within agreed deadlines and service levels

• JIRA task status maintained accurately and kept up to date throughout the workflow

• Consistent application of required styles, formatting, and document standards across all manuals

AI & Digital Competency

TrustFlight is an AI-first organisation. Every role is expected to actively engage with AI tools and digital ways of working to drive efficiency, quality, and innovation.

AI Fluency Tier

Tier - AI User

Profile - Uses AI-assisted tools in daily workflows

Expectations - Confidently uses AI features in existing tools (e.g. copilots, smart search, assisted drafting). Understands when AI output needs human review. Completes AI User onboarding within 30 days.

Role-Specific AI & Digital Skills

• Use AI-assisted tools to support proofreading, consistency checking, and formatting of manuals

• Apply AI tools to speed up repetitive editing and content-collation tasks

• Use AI to help interpret instructions and identify inconsistencies or conflicts in source material

• Use digital collaboration tools to support remote working, task handovers, and knowledge sharing

AI Development & Growth

• Build confidence in applying AI tools to editing and production tasks

• Share useful AI techniques and tips with the Technical Publishing team

• Adopt new digital ways of working as tools and processes evolve

Competencies & Behaviours

• Attention to Detail: maintains accuracy and consistency across detailed and repetitive work

• Delivery Focus: manages workload and priorities to meet commitments and deadlines

• Communication: raises questions and issues clearly and appropriately

• Collaboration: works constructively with the team and supports others

• Diligence and Resilience: sustains quality and focus through detailed, repetitive work

Working Arrangements

Travel Requirements

None

Special Conditions

Right to work in the UK

Requirements

Required Qualifications & Experience

• Experience in technical editing, document production, or a comparable detail-intensive documentation role (aviation or another regulated or technical environment desirable)

• Proficiency, or the ability to become proficient, in the systems used for manual production and task management, including Microsoft Word, MadCap, Adobe Acrobat, JIRA, and MEL Manager

• Strong attention to detail across content placement, formatting, styles, numbering, references, and structure, with the ability to follow instructions accurately and consistently

• Clear communication skills, including the ability to ask questions, raise issues appropriately, and manage workload honestly, including communicating when at capacity

Desirable Skills & Experience

• Prior experience with aviation operational manuals (for example Operations Manuals or MELs) or with MadCap Flare

• Familiarity with JIRA workflows and document control processes

• Experience converting documents between formats and internal tooling

Company Description

Xplor Technologies powers the experiences at the heart of everyday life. Through modern vertical software, embedded payments, and AI-powered capabilities, we help businesses in fitness, recreation, golf and club, field services, laundry, education, and other membership-based and service-based industries simplify operations, uncover insights, and elevate customer and member experiences.

Job Description

About the opportunity

Join our Childcare & Education vertical as Customer Success Coordinator in Melbourne to make a real impact every day. We say that because we know that every conversation we have, every code line we write and every interface we design is another opportunity for us to enrich our customers’ experiences.

You will help our customers become successful through the use of our platform, ensuring retention and customer happiness. The Coordinator role provides support to the wider team by assigning tickets, and answering customer enquiries. Some of the other responsibilities include:

• You’ll be a proactive member of your team advocating customer needs internally, owning their challenges and working on ways to prevent them from recurring
• You’ll be supporting customers across the Office platform
• You’ll provide the initial response to tickets and assign incoming tickets to the team depending on the level of complexity and issue
• You’ll respond to enquiries via phone, chat and email and work to ensure every enquiry is answered in accordance with our SLAs
• You’ll handle dissatisfied customers in a polite and professional fashion
• You’ll maintain broad knowledge of all company products, services, and promotions
• You’ll support the implementation of systems improvement initiatives and the introduction and roll-out of new technologies
• You’ll monitor the performance of systems and assist with the identification of potential issues

For this position, we offer a hybrid and flexible working model, where you will spend 2-3 days per week in the office and the rest working from home. You must hold full working rights in Australia.

Qualifications

What would make me a good candidate?

We are looking for curious and empathetic people. We also love to hear from people who are motivated by meaningful work, resonate with our four core values, have a positive outlook, are comfortable with ambiguity and thrive working in an ever-evolving and complex environment. We are inspired by meeting big picture thinkers and doers, people who can be both tactical and strategic, aim high and put people first in everything they do.

Required qualifications for this role:

• You have 1-2  years of previous experience in a customer-facing position
• You’re motivated by a fast-paced environment where you will have to constantly adapt - no two days are the same!
• You have excellent written and verbal English skills as well as a confident phone manner and active listening skills
• You bring excellent customer services skills, demonstrated daily by working quickly and accurately to resolve customers queries
• You’re able to multitask, prioritise, and manage time effectively
• You show awareness of your own strengths and areas for growth, and a desire to develop and apply new skills
• You are a true team players that understands we all have to sometimes roll up our sleeves and pitch in

At Xplor, we believe that the best innovation and ideas happen at the intersection of differences - people of different cultures, generations, disciplines, and lived experiences. So even if you think you don’t quite tick all the boxes, we still encourage you to apply.

Additional Information

Values and Life at Xplor

Our five core values guide us from how we hire and recognise our team members to how we interact with our customers day to day:

• Find a better way
• Do the right thing
• Say it straight
• Win together
• Own the outcome

If these values sound like you, and describe people you want to work with, you will thrive at Xplor.

As an Xplorer, you will be part of a global network of talented colleagues who will support your success. We look for commonalities and shared passions and give people the tools they need to deliver great work and grow at speed.

Some of our perks and benefits are:

• Paid Parental Leave benefit programs
• #GiveBackDays/Commitment to social impact – 3 extra days off to volunteer and give back to your local community
• Ongoing dedication to Diversity & Inclusion initiatives such as D&I Council, Global Mentorship Program
• Access to free mental health support
• Flexible working arrangements

Ready to apply?

To start your application, please submit your resume, and we will be in touch as soon as we can. Please include the word “moonshot” at the top of your message to the Hiring Manager so that we know you took the time to read our job ad.

We understand that diverse candidates have diverse needs. We welcome you to inform us of any additional needs related to completing your job application or participating in the interview process, via [email protected].

Before you apply

To be considered for employment, you must be legally authorised to work in Australia. This applies to remote roles too, as we can only employ people who reside within Australia. Xplor does not sponsor visas, either at the time of hire or at any later time. We’re also not able to offer contractor arrangements or Employer of Record engagements for this position at this stage.

Please apply through our careers portal or external job boards only. We’re unable to upload emailed applications, as our process requires you to answer screening questions directly.

We also invite you to check out our Candidate FAQs for more information about our recruitment process xplor.com/recruitment-faqs/.

Interview Recording and Background Checks

As part of our hiring process, successful candidates will be asked to complete background and identity verification checks. Many of our roles are remote, and to protect both candidates and our business from recruitment fraud, we may record video interviews during the process. We keep any recordings and related data only for as long as the hiring process is active and do not retain them afterwards.

EEO and Artificial Intelligence

We believe in transparent hiring. We use an applicant tracking system with artificial intelligence-enabled features to support our recruitment process, but our recruitment team makes all hiring decisions after human review. We do not rely on artificial intelligence to make final hiring decisions. Find our Candidate AI Usage guidelines here.

Xplor is dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.

We make it a priority to respond to every applicant.

About The Role:

As a Data Intelligence Associate at VentureWell, you will play a key role in data collection and outcomes tracking to help mission-inspired leaders visualize the impact of their programs on entrepreneurship and innovation in science and technology. We are looking for a colleague who finds joy in being detail-oriented and developing data products that are useful and accurate.

To be successful in this role you must enjoy working with data sets, collaborating with colleagues on projects, and solving data-related issues. This role is an integral part of a fast-paced team that delivers several data products for ongoing program implementation and refinement. The new Data Intelligence Associate will report to a Data Intelligence Analyst.

Responsibilities:

Program Data Management (80% of time)

• Follow and implement data cleaning and updating protocols
• Monitor and review data for integrity across various systems
• Prepare data for analysis
• Input information into databases and systems to maintain records
• Verify information with external sources; ensure data accuracy/quality control
• Resolve issues that occur routinely in the process of multiple-year data collections (i.e., the “real world” problems related to data collection)
• Identify trends in data quality issues and share insights with colleagues
• Assist in developing data visualizations for reporting
• Support configuration of forms and tools for data collection

Program Data Support (20% of time)

• Participate in stakeholder and team meetings
• Participate in routine project platform maintenance activities
• Produce documentation about processes, data collection methods, and other decision points as needed

What You Bring:

• Relevant experience with data management and use
• Strong attention to detail
• Strong independent task management in a fast-paced environment, with the ability to work across multiple programs, reprioritize as timelines shift, and check in proactively
• High degree of digital fluency using cloud-based office tools such as GSuite, CRMs, team collaboration/communication tools, and other web-based applications; ability to incorporate these tools into day-to-day work
• Experience manipulating data in R (e.g., coding data, analyzing data, creating tables)
• Knowledge of basic statistics (descriptive)
• Experience developing forms and online survey tools
• Dynamic learner who adopts new tools and work processes quickly and solves problems creatively and autonomously

Across the Board, VentureWell Staff:

• Are able to succeed and thrive in an environment with competing and changing priorities and tight deadlines
• Have track records of and ability to build solid collaborative working relationships, and are proven team players who enjoy a “customer service” orientation to collaboration
• Are committed to embedding equity for all in our internal practices and culture and in our programs in order to live and achieve our mission
• Bring openness and engagement to personal, professional, and organization-wide learning
• Are curious and committed to issues of environmental sustainability
• Are self-starters with excellent attention to detail and a commitment to delivering high-quality work
• Are active learners who independently learn new tools and work processes quickly
• Have excellent written and oral communication skills

Our Benefits*:

• An attractive and equitable compensation package, including:

  • a salary range of $64,000 - $76,000 commensurate with experience and internal equity
  • 403 (b) with 200% match up to a maximum contribution from VentureWell of 10% when the employee puts in 5% (eligible after one year of service for the match)
  • Medical, Dental, and Vision insurance
  • $1,000 home office stipend upon hire

• A true focus on work-life balance with work weeks that reflect that

  • It’s our aim for our employees in this position to not work more than a 40-hour workweek
  • 20 paid vacation days
  • 12 paid holidays
  • 12 paid wellness days

*Benefits are reviewed each fiscal year and may be subject to change.

What We Offer:

• A culture where people work intentionally and collaboratively in pursuit of our mission
• Values we believe in

About VentureWell:

VentureWell supports the cultivation of science and technology inventors and the innovation and entrepreneurship ecosystems critical to their success. Since its founding in 1995, VentureWell has funded or trained over 21,000 early-stage science and technology inventors and innovators, resulting in the emergence of more than 7,000+ ventures with groundbreaking technological advancements in fields like biomedicine and healthcare, sustainable energy and materials, and solutions for low-resource settings. The ventures it has supported have raised subsequent funds totaling more than $9.8 billion and are reaching millions of people globally.

Visit venturewell.org to learn more.

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Hi! We are Boosta, a holding tech company that creates, develops, and invests in digital businesses with global potential.

werde teil des teams von codeblickWir bieten UX - Designer:innen, die es lieben zu lernen, die Möglichkeit lösungsorientiert und mit neuesten Technologien zu arbeiten und Menschen mit unseren Projekten zu begeistern.

This is an exciting opportunity to work for one of the top law firms in the U.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible.

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Headquarters: Oregon
URL: https://paragonplanners.com/employment/

PART-TIME Remote Administrative Scheduler | 20–30 Hours/Week

100% Remote | Monday–Friday | $18.50–$20.00/hour, based on experience

Paragon Planners is looking for a professional, dependable, and highly organized Administrative Scheduler to join our remote team.

In this role, you’ll support professionals in the financial services industry by managing schedules, connecting with clients, and helping keep their day-to-day operations organized and running smoothly.

This position offers 20–30 hours per week, with work taking place during regular Monday - Friday business hours. It’s a great opportunity for someone who enjoys working with people, takes pride in staying organized, and is looking for meaningful professional work without a traditional 40-hour schedule.

What You’ll Do

As an Administrative Scheduler, you’ll build relationships with the professionals you support while helping them stay connected with their clients.

Your responsibilities will include:

• Making outbound calls to schedule and confirm appointments

• Communicating professionally with clients by phone and email

• Managing calendars and coordinating schedules

• Entering and maintaining accurate information in client databases

• Following established processes and client-specific instructions

• Providing dependable administrative support throughout the workweek

This role is a good fit for someone who is personable, comfortable on the phone, detail-oriented, and enjoys being the person who keeps things organized behind the scenes.

Schedule & Availability

Because our Administrative Schedulers support clients throughout the business day, consistent Monday–Friday availability is required.

• Availability is needed during standard business hours, generally 8:30 AM–5:00 PM in the client’s time zone

• Both morning and afternoon availability are required throughout the week

• Working hours may not fall into one continuous block each day

• Schedules are based on the needs of the clients you support

• Initial hours may build gradually as you complete onboarding and are assigned to clients

This position is designed for candidates specifically seeking part-time work. If you are seeking a traditional 40-hour workweek or full-time employment, this position will not be the right fit.

Training & Onboarding

We provide training and support to help new employees learn our systems, processes, and the expectations of the role.

New employees should plan for approximately 8–12 hours of training per week during the initial training period. As you progress through onboarding, you may begin working with clients while continuing to complete your training.

Client assignments are based on current business needs and finding the right match between employees and the professionals they support, so candidates should be comfortable with a gradual ramp-up in hours.

What We’re Looking For

Successful candidates are typically:

• Warm, polished, and professional communicators

• Comfortable speaking with clients by phone

• Highly organized and detail-oriented

• Dependable and responsive

• Able to work independently and manage their time effectively

• Comfortable following detailed instructions and adapting to different client preferences

• Comfortable learning new technology

• Experienced in administrative support, scheduling, customer service, or another client-facing role

• Interested in a long-term professional opportunity

Previous remote-work experience is helpful, but not required.

Location Requirements

We are currently only hiring in the following states: AL, AZ, FL, GA, ID, KY, LA, MI, MO, NC, OH, OR, SC, TN, TX, UT & WY.

Applicants must reside in one of the states listed above to be considered.

We do not hire outside of the United States.

Home Office & Technology Requirements

Because this is a fully remote position, employees must have:

• A quiet, professional home-office environment suitable for client calls

• Reliable high-speed internet

• A Windows 11 computer

• The ability to participate in video meetings and training

Macs, iPads, Chromebooks, and virtual machines are not compatible with the technology requirements of this position.

Background Screening

Employment is contingent upon successful completion of required background screening. Due to the nature of our work within the financial services industry, our screening process is comprehensive and may include multiple background checks.

Compensation

Starting pay: $18.50–$20.00 per hour, based on relevant experience.

Employees are eligible for a compensation review after six months, with opportunities for continued increases as they gain experience and tenure with Paragon Planners.

About Paragon Planners

Paragon Planners provides administrative and scheduling support to professionals in the financial services industry. Our remote team helps clients manage their schedules, stay connected with their customers, and keep important day-to-day details moving.

We value professionalism, dependability, strong communication, and people who genuinely enjoy helping others.

Ready to Apply?

If you enjoy working with people, love keeping things organized, and are looking for a professional remote role with weekday hours, we’d love to hear from you.

Please follow all application instructions carefully. Incomplete or incorrectly submitted applications will not be considered.

Paragon Planners is an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law.

To apply: https://weworkremotely.com/remote-jobs/paragon-planners-part-time-remote-administrative-scheduler

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Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world’s largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members.

The Role

The Product Advocate position is open to residents of The Philippines, specifically in the Metro Manila area. and requires full English fluency.

Apollo.io is seeking dedicated and knowledgeable people to join Apollo.io as a Product Advocate. This pivotal role involves delivering exceptional customer experiences by leveraging deep product expertise and strong communication skills. The Product Advocate troubleshoots and resolves customer issues, optimizes support processes, and contributes to Apollo’s values-driven culture. By collaborating across teams, this role ensures customers achieve their goals while demonstrating ownership, curiosity, and a commitment to continuous improvement.

Responsibilities

• Handle customer inquiries in digital and voice channels in our CRM of choice to provide technical and product support.
• Ask thoughtful questions to troubleshoot and resolve customer issues, escalating complex problems effectively.
• Stay up-to-date on product changes, new features, and integrations, proactively expanding knowledge.
• Validate workflows with peers and identify patterns in customer feedback to inform internal discussions.
• Take ownership of ensuring customers understand key features and benefits aligned with their goals.
• Consistently adhere to SLAs, meeting key performance metrics such as resolution time and CSAT.

Required Qualifications

• Minimum proven experience of 2 years in at least one entry-level tech Customer Support or Technical Support role
• Strong problem-solving skills with the ability to troubleshoot and resolve complex customer issues.
• Ability to adapt to change and remain flexible in a dynamic work environment
• Excellent english communication skills, both written and verbal, with an empathetic approach.
• Proficiency with support tools, including live chat and ticketing systems along with processes and metrics like resolution time, customer satisfaction (CSAT), and ticket volume trends.
• Demonstrated ability to manage time effectively and adhere to SLAs.
• Proficiency in tailoring technical explanations for non-technical audiences.

* Note: If you are studying or have finished a data science or engineering degree we will happy to consider your application if you don’t meet the minimum proven experience requirement previously mentioned

Preferred Qualifications

• Background in SaaS or technology-focused roles.
• Experience analyzing customer feedback to inform product or process improvements.
• Familiarity with tools like Jira, Salesforce, and REST API integrations.
• Strong foundational knowledge of integration and filtering systems.
• Basic programming knowledge.

We are AI Native

Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you’re energized by finding smarter, faster ways to get things done using AI and automation, you’ll thrive here.

Why You’ll Love Working at Apollo

At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead.

We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact. Collaboration is at our core—we’re all for one, meaning you’ll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins.

If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you.

Learn more here!