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Location: On-Site in Boulder, CO (Foresight Dx business unit, a Natera company)

Foresight Diagnostics is a molecular diagnostics company pioneering non-invasive cancer detection through highly sensitive, cell-free DNA-based liquid biopsy technologies. Our proprietary methods - originally developed at Stanford University - are designed to detect smaller tumors earlier and enable more personalized treatment strategies for patients with cancer.

We sit at the intersection of molecular biology, bioinformatics, and next-generation sequencing (NGS), and we translate rigorous science into clinically meaningful solutions. Following our acquisition by Natera, we now combine the agility of a mission-driven startup with the scale and resources of a global leader in cell-free DNA testing. It’s an exciting moment to join us.

Headquartered in Boulder, Colorado, our team operates in a high accountability, collaborative environment where quality and continuous improvement aren’t just values - they’re how we work every day.

About The Role

The Clinical Lab Supervisor is a leader in Natera’s lab operations whose role is to oversee employees’ performance and serve as a liaison between employees and senior management to meet company goals and quality objectives. The supervisor is responsible for daily supervision of lab staff performing duties such as laboratory testing and data review. Duties include but are not limited to coaching, motivating, staffing, evaluating, and training staff. The supervisor works closely with the manager to ensure company and team goals are met while adhering to good manufacturing practices and CLIA/CAP guidelines.

What You Will Do

• Responsible for day-to-day staffing/scheduling/setting up sample run schedules.
• Ensures production work is consistently completed according to department goals.
• Ensures all case samples are processed and accounted for.
• Monitors team members to ensure adherence to SOPs and safety procedures.
• Oversees training for new hires: works in conjunction with lead to train new hires.
• Document nonconformance reports and all corrective actions taken when test systems deviate from the established performance specifications as needed. Escalates protocol deviation to lead/supervisor.
• Handles employee issues. Collaborates with Manager and/or Human Resources to resolve issues.
• Assists manager in initiating and completing CAPAs.
• Ensures alignment with team for reasoning behind instructions/processes and changes.
• Meets regularly with individual team members to discuss goals and progress.
• Responsible for staff performance reviews.
• Plans and leads shift meetings.
• Maintains team morale and professionalism of team members, including by acting as role model. Adheres to Departmental Expectations.
• Ensures compliance with all regulatory agency requirements through documentation, audits, and corrective action. Go-to person when manager is not present.
• May assist lab team in day to day tasks.
• Keeps team morale up and maintains professionalism of team members, including by acting as role model.
• Assists the team in day to day lab work if necessary.
• Approves timecards and PTO requests.
• Escalates lab issues and team concerns to manager. Communicates the problem and suggests possible solutions.
• Understands the entire lab process and can identify and troubleshoot issues when they arise. Understands when and how to escalate issues appropriately.
• Makes sure the goals set by manager for the team are being met in the lab.
• Performs and completes side projects assigned by the manager.
• Actively interacts with interdepartmental teams such as OPS, Accessioning, Engineering, Stats, R&D, and Support.
• Receives assignments in the form of objectives with goals and the process by which to meet goals.
• Provides direction to employees according to established policies and management guidance. Administers company policies that directly affect subordinate employees.
• Recommends changes to unit or sub-unit policies.
• Provides direct supervision to professional individual contributors and/or skilled, support individual contributors.
• Acts as advisor to unit or sub-units and may become actively involved, as required, to meet schedules and resolve problems.
• This role works with PHI on a regular basis both in paper and electronic form and have access to various technologies to access PHI (paper and electronic) in order to perform the job.
• Employee must complete training relating to HIPAA/PHI privacy, General Policies and Procedure Compliance training and security training as soon as possible but not later than the first 30 days of hire.
• Must maintain a current status on Natera training requirements.
• Employee must pass post offer criminal background check.
• Performs other duties as assigned.

What You Will Bring

• 6+ years of experience as a Medical Technologist or equivalent in a clinical laboratory environment.
• BS/BA degree (or equivalent) in Medical Technology, Biological Sciences, or a related field.
• Current MT/MLS/CLS certification preferable from ASCP, AMT, or AAB.
• Proven leadership experience.
• Able to take on projects with little supervision.
• Excellent interpersonal, communication, computer, troubleshooting, and pipetting skills.
• Experience in Molecular Biology.
• Excellent oral and written communication skills.
• Word processing and data management skills.

PHYSICAL DEMANDS & WORK ENVIRONMENT:

• Duties typically performed in BSL-1 to 2 laboratories with potentially hazardous material Standing or sitting for long periods of time may be necessary
• Duties may require working weekends and overtime
• Must be able to lift boxes or supplies up to 35lbs
• Duties require wearing safety goggles, gloves, and laboratory coat.
• Duties may require exposure to cold air due to frequent accessing of refrigeration and/or freezer units.

Compensation & Total Rewards

This range reflects a good-faith estimate of the base pay we reasonably expect to offer at the time of hire. Final compensation will vary based on experience, qualifications, and internal equity considerations.

This position is also eligible for additional compensation and benefits through Natera’s robust Total Rewards program, including:

• Annual performance incentive bonus
• Long-term equity awards
• Comprehensive health benefits (medical, dental, vision)
• 401(k) with company match
• Generous paid time off and company holidays
• Additional wellness and work-life benefits

Compensation Range

$91,100.00 - $100,000.00

OUR OPPORTUNITY

Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.

The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.

WHAT WE OFFER

Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program!

For more information, visit www.natera.com.

Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide.

All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws.

If you are based in California, we encourage you to read this important information for California residents.

Link: https://www.natera.com/notice-of-data-collection-california-residents/

Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes.

For more information:

- BBB announcement on job scams

- FBI Cyber Crime resource page

About the team & role:

Rubrik’s sales organization is a united group of elite cross-functional sales professionals that help companies & government entities achieve resilience against cyberattacks, malicious insiders, and operational disruptions. We offer continuous professional development through our world class sales enablement program and our One Rubrik selling approach provides all the resources you need to exceed your goals, maximize your earnings potential and take your career to the next level. All this while doing something that truly matters, protecting the world’s data.

The MM Regional Sales Director will have ownership of all elements of bookings growth in their assigned region. We are looking to hire for this role based out of either Chicago, IL or Austin, TX. This includes managing a team of MM AEs toward discovering and developing new opportunities, managing pipeline, executing account strategies, and managing customer expansion. The RD will manage a team of sellers calling into small/mid-sized accounts within the region while working in unison with regional leaders in Sales Engineering, Sales Development, Channel Development, and Rubrik Partners to exceed sales objectives. This position will manage all aspects of the sales process and will play an integral role in the success of the overall sales team.

What You’ll Do:

• Develops and implements a comprehensive strategy that maximizes Rubrik’s position and opportunities across the territory.
• Build partner ecosystem and work closely with Focus partners to foster collaboration and opportunity
• Manages and develops the team of sales representatives including recruiting, hiring, and enablement of team members.
• Hands on approach and thought leadership into account strategies and focus
• Sells and promotes the introduction of Rubrik to MM prospects and provides guidance to the team on strategy, sales process and CxO level selling.
• Participates in strategic and tactical planning for the region and a key member of the MM Management team.
• Develops and execute a Focus plan to maximize revenue and growth across the region.
• Drives accurate team forecasting practice in line with management expectations.
• Conducts weekly progress meetings with sales team.
• Assists in the development of short, medium, and long term plans to achieve strategic objectives.
• Regularly interacts across functional areas with senior management or executives to ensure region objectives are met.
• Ability to influence thinking or gain acceptance of others in sensitive situations is important.

Experience You’ll Need:

• 1-3 years of experience in sales management and experience on working on small, mid-sized deals
• Relevant domain experience across backup, cloud and datacenter environments.
• Proven track record in a sales-driven organization, selling technology-related products and services
• Solid written, verbal, and presentation skills
• Creative with strong problem-solving skills and an ability to succeed in a fast-paced environment
• Proven ability to work well as part of an extended sales team
• Knowledge of Rubrik’s specific domain area

Join Us in Securing and Accelerating the World’s AI Transformation

Rubrik (RBRK), the Security and AI Operations Company, leads at the intersection of data protection, cyber resilience, and enterprise AI acceleration. Rubrik Security Cloud delivers complete cyber resilience by securing, monitoring, and recovering data, identities, and workloads across clouds. Rubrik Agent Cloud accelerates trusted AI agent deployments at scale by monitoring and auditing agentic actions, enforcing real-time guardrails, fine-tuning for accuracy and undoing agentic mistakes.

Linkedin | X (formerly Twitter) | Instagram | Rubrik.com

Inclusion @ Rubrik

At Rubrik, we are dedicated to fostering a culture where people from all backgrounds are valued, feel they belong, and believe they can succeed. Our commitment to inclusion is at the heart of our mission to secure the world’s data.

Our goal is to hire and promote the best talent, regardless of background. We continually review our hiring practices to ensure fairness and strive to create an environment where every employee has equal access to opportunities for growth and excellence. We believe in empowering everyone to bring their authentic selves to work and achieve their fullest potential.

Our inclusion strategy focuses on three core areas of our business and culture:

• Our Company: We are committed to building a merit-based organization that offers equal access to growth and success for all employees globally. Your potential is limitless here.

• Our Culture: We strive to create an inclusive atmosphere where individuals from all backgrounds feel a strong sense of belonging, can thrive, and do their best work. Your contributions help us innovate and break boundaries.

• Our Communities: We are dedicated to expanding our engagement with the communities we operate in, creating opportunities for underrepresented talent and driving greater innovation for our clients. Your impact extends beyond Rubrik, contributing to safer and stronger communities.

Equal Opportunity Employer/Veterans/Disabled

Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact us at hr@rubrik.com if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

EEO IS THE LAW

NOTIFICATION OF EMPLOYEE RIGHTS UNDER FEDERAL LABOR LAWS

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a “normalized” problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.

Available Locations: London, the UK

About the Role:

As the Principal, EMEA Sales Strategy and Operations, you will lead the operational strategy and execution for two of our most important regions in EMEA. Reporting directly to the Senior Director of Sales Strategy and Operation for EMEA, you will partner closely with regional sales leadership, global sales operations, marketing, finance, and other cross-functional teams to drive sales productivity, accelerate pipeline growth, and enhance forecasting accuracy.

You will identify, design, and execute strategies that improve performance, scalability, and operational excellence across UKI, CEE and Israel regions. A catalyst for action, you will bring structure, insight, and momentum to a rapidly growing business. The ideal candidate is both process- and data-driven, thrives on collaboration, and knows how to unite teams around a common vision to deliver exceptional results.

What you’ll do

• Responsibilities:
  • Serve as a business partner to the UKI, CEE and Israel AVPs and Sales Leadership team, defining and driving strategic initiatives that enable the region to achieve its quarterly and annual revenue objectives. You will deliver actionable insights, analytics, and use AI to enhance decision-making, uncover performance bottlenecks, and accelerate sales execution
  • You will work to continuously improve processes, innovate and find scalable solutions to do more with less. You will use AI and automation to improve sales productivity and help leadership look behind corners to anticipate blockers and reduce risks.
  • Partner with other Regional Leaders, global RevOps, Marketing Ops, Finance and Enablement to ensure regional execution aligns with global go-to-market strategy and expectations
  • Drive forecasting discipline: ensure accurate pipeline coverage, risk identification, deal reviews, and business reviews with regional leadership
  • Monitor region-specific market dynamics and ensure sales operations are tailored to the unique UKI, CEE and Israel environment
  • Own key regional sales operations metrics (e.g., sales cycle length, win rate, pipeline conversion, average deal size, forecasting accuracy, quota attainment) and provide regular reporting to senior leadership and support EMEA sales Strategy and Operations leader to improve cadences.
  • Partner with GTM strategy team and provide input to sales planning, including regular updates to quotas, customer segmentation, account targeting, and Channel development

Desirable Skills, Knowledge, and Experience:

• Proven senior experience (10+ years) in sales operations, revenue operations or go-to-market operations in a high-growth technology / SaaS company
• Experience scaling sales operations across multiple regions (preferably EMEA) including complexity of multiple countries, languages, regulatory frameworks
• Strong analytical skills and comfort working with data: able to turn data into insights and actions
• Deep understanding of sales processes/end-to-end sales lifecycle, pipeline management best practices, forecasting, territory/quota design, incentive comp, CRM systems (e.g., Salesforce)
• Experience to use AI to drive automation, innovation and improve efficiency.
• Exceptional cross-functional collaboration and influencing skills: ability to partner with sales leadership, marketing, product, finance, enablement and others
• Excellent communication (verbal & written) — able to articulate complex operational issues and influence senior leadership
• Comfortable working in fast-paced, dynamic, changing environment; strong change-management aptitude
• Strategic thinking with strong execution orientation

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we’ve equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers–at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we’ve provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process.

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person’s, perceived or actualrace, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

About the team & role:

Rubrik’s sales organization is a united group of elite cross-functional sales professionals that help companies & government entities achieve resilience against cyberattacks, malicious insiders, and operational disruptions. We offer continuous professional development through our world class sales enablement program and our One Rubrik selling approach provides all the resources you need to exceed your goals, maximize your earnings potential and take your career to the next level. All this while doing something that truly matters, protecting the world’s data.

The MM Regional Sales Director will have ownership of all elements of bookings growth in their assigned region. We are looking to hire for this role based out of either Chicago, IL or Austin, TX. This includes managing a team of MM AEs toward discovering and developing new opportunities, managing pipeline, executing account strategies, and managing customer expansion. The RD will manage a team of sellers calling into small/mid-sized accounts within the region while working in unison with regional leaders in Sales Engineering, Sales Development, Channel Development, and Rubrik Partners to exceed sales objectives. This position will manage all aspects of the sales process and will play an integral role in the success of the overall sales team.

What You’ll Do:

• Develops and implements a comprehensive strategy that maximizes Rubrik’s position and opportunities across the territory.
• Build partner ecosystem and work closely with Focus partners to foster collaboration and opportunity
• Manages and develops the team of sales representatives including recruiting, hiring, and enablement of team members.
• Hands on approach and thought leadership into account strategies and focus
• Sells and promotes the introduction of Rubrik to MM prospects and provides guidance to the team on strategy, sales process and CxO level selling.
• Participates in strategic and tactical planning for the region and a key member of the MM Management team.
• Develops and execute a Focus plan to maximize revenue and growth across the region.
• Drives accurate team forecasting practice in line with management expectations.
• Conducts weekly progress meetings with sales team.
• Assists in the development of short, medium, and long term plans to achieve strategic objectives.
• Regularly interacts across functional areas with senior management or executives to ensure region objectives are met.
• Ability to influence thinking or gain acceptance of others in sensitive situations is important.

Experience You’ll Need:

• 1-3 years of experience in sales management and experience on working on small, mid-sized deals
• Relevant domain experience across backup, cloud and datacenter environments.
• Proven track record in a sales-driven organization, selling technology-related products and services
• Solid written, verbal, and presentation skills
• Creative with strong problem-solving skills and an ability to succeed in a fast-paced environment
• Proven ability to work well as part of an extended sales team
• Knowledge of Rubrik’s specific domain area

Join Us in Securing and Accelerating the World’s AI Transformation

Rubrik (RBRK), the Security and AI Operations Company, leads at the intersection of data protection, cyber resilience, and enterprise AI acceleration. Rubrik Security Cloud delivers complete cyber resilience by securing, monitoring, and recovering data, identities, and workloads across clouds. Rubrik Agent Cloud accelerates trusted AI agent deployments at scale by monitoring and auditing agentic actions, enforcing real-time guardrails, fine-tuning for accuracy and undoing agentic mistakes.

Linkedin | X (formerly Twitter) | Instagram | Rubrik.com

Inclusion @ Rubrik

At Rubrik, we are dedicated to fostering a culture where people from all backgrounds are valued, feel they belong, and believe they can succeed. Our commitment to inclusion is at the heart of our mission to secure the world’s data.

Our goal is to hire and promote the best talent, regardless of background. We continually review our hiring practices to ensure fairness and strive to create an environment where every employee has equal access to opportunities for growth and excellence. We believe in empowering everyone to bring their authentic selves to work and achieve their fullest potential.

Our inclusion strategy focuses on three core areas of our business and culture:

• Our Company: We are committed to building a merit-based organization that offers equal access to growth and success for all employees globally. Your potential is limitless here.

• Our Culture: We strive to create an inclusive atmosphere where individuals from all backgrounds feel a strong sense of belonging, can thrive, and do their best work. Your contributions help us innovate and break boundaries.

• Our Communities: We are dedicated to expanding our engagement with the communities we operate in, creating opportunities for underrepresented talent and driving greater innovation for our clients. Your impact extends beyond Rubrik, contributing to safer and stronger communities.

Equal Opportunity Employer/Veterans/Disabled

Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact us at hr@rubrik.com if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

EEO IS THE LAW

NOTIFICATION OF EMPLOYEE RIGHTS UNDER FEDERAL LABOR LAWS

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a “normalized” problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.

Available Locations: San Francisco, New York, Seattle, Austin, Chicago

About the Role

Cloudflare’s global campaigns team is seeking a highly motivated Principal Campaign Manager to join and drive end-to-end campaign strategy for one of Cloudflare’s core solutions. In this pivotal role, you’ll own the complete campaign lifecycle—from strategy and content development to launch, optimization, and measurement—driving awareness, engagement, and, ultimately, pipeline growth.

In this role, you’ll partner with regional teams across the world to identify market-specific challenges and opportunities, then craft campaign strategies that deliver pipeline on a global scale.

What You’ll Do

Own Campaign Strategy & Execution

• Lead the complete campaign lifecycle for a core Cloudflare solution, from initial planning through launch, measurement, and continuous optimization
• Define campaign narrative, target audiences, and success metrics

Drive Cross-Functional Collaboration

• Partner closely with Product Marketing, Regional Marketing, Brand and Digital Marketing teams
• Identify key customer business challenges and translate them into compelling campaign messages across the entire funnel
• Build strong relationships and influence stakeholders across the organization

Create & Manage Campaign Artifacts

• Develop and oversee creation of campaign content working with both internal teams and external resources
• Write compelling campaign copy while leveraging existing messaging frameworks and positioning documents
• Ensure content consistency and quality across all campaign touchpoints

Execute Multi-Channel Campaigns

• Launch and manage campaigns across content syndication, paid digital, email, direct mail, webinar, and sales and BDR channels
• Continuously monitor performance metrics and optimize campaigns for maximum impact and ROI

Deliver Data-Driven Insights

• Track key performance indicators (KPIs) for all campaigns
• Analyze campaign data to identify trends, opportunities, and areas for improvement
• Provide regular, actionable insights and recommendations to leadership and stakeholders

What We’re Looking For

Required Qualifications

• 7-10 years of B2B marketing experience in Demand Generation, Field Marketing, Product Marketing, Account-Based Marketing, or Customer Marketing
• Proven track record of successful end-to-end campaign management and optimization
• Strong problem-solving abilities with experience finding creative solutions within operational constraints
• Experience working with AI tools (OpenCode, Claude, Gemini)
• Excellent communication and cross-functional collaboration skills, with demonstrated ability to build trust and influence stakeholders
• Natural curiosity about people, products, processes, and technologies, with the ability to ask insightful questions to uncover key insights
• Data-driven mindset with experience interpreting information to make smart business decisions
• Hands-on experience with marketing technologies including Salesforce, Marketo, Demandbase, PFL, Goldcast, and Tableau
• Bias for action and willingness to experiment with new approaches, tactics, and channels

Preferred Qualifications

• Experience marketing for cloud services providers or cybersecurity companies (especially SASE / Zero Trust technologies)
• Background marketing to IT, security, or other technical buyer personas
• Experience designing and executing account-based marketing (ABM) programs and campaigns
• Experience driving competitive and vertical marketing initiatives

Compensation

Compensation may be adjusted depending on work location.

• For San Francisco Bay Area based hires: Estimated annual salary of $164,000 - $226,000.

• For Seattle and New York City based hires: Estimated annual salary of $156,000 - $215,000.

• For Chicago based hires: Estimated annual salary of $139,000 - $191,000.

Equity

This role is eligible to participate in Cloudflare’s equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Time Off

• Flexible paid time off covering vacation and sick leave
• Leave programs, including parental, pregnancy health, medical, and bereavement leave

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we’ve equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers–at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we’ve provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process.

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person’s, perceived or actualrace, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a “normalized” problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.

Job Location: Paris

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a “normalized” problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.

What you will do as a Customer Engineer

The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.

Key Responsibilities

• Technical Validation: Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.
• Customer Adoption & Value Realization: Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices.  Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
• Commercial Accountability & Expansion: Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
• Trusted Advisory: Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes.
• AI Orchestration & Workflow Automation: Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory.
• Education & Enablement: Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization.

Minimum Qualifications

• Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services,  Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling).
• Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
• Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
• Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
• Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
• Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below:
  • Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS.
  • Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts.
  • Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
  • AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows.
  • Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
  • Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments.

Strongly Preferred Qualifications (The “Good-to-Haves”)

• Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms.
• Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
• Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
• Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.

Education

Undergraduate or graduate degree in Computer Science, Engineering, or a related field.

Travel

This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration.

Compensation

This role features a competitive base salary and a variable compensation structure tied directly to the successful execution of full-lifecycle commercial targets, including new business acquisition, ongoing adoption milestones, and overall account expansion.

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we’ve equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers–at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we’ve provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process.

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person’s, perceived or actualrace, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Realize your potential by joining the leading performance-driven advertising company! As a Business Applications Team Lead on the Information Systems team in our Tel Aviv office, you’ll play a vital role in leading and transforming Taboola’s global Go-To-Market business applications ecosystem. You’ll own the strategy, roadmap, and delivery of our core GTM platforms—including Salesforce, and modern sales tools—while driving the adoption of GenAI-powered workflows that reshape how Sales, and Professional Services teams operate. You’ll lead a high-performing global team and partner with senior business stakeholders to build scalable, intelligent, and business-critical solutions.

To thrive in this role, you’ll need:

• 3+ years of experience leading teams in a Business Applications, Salesforce, or GTM Systems environment.
• 5+ years of hands-on Salesforce experience (Sales Cloud and/or Service Cloud), including implementation, configuration, and architecture.
• Strong knowledge of modern sales tools (such as Clay, Similarweb, Gong, DealHub, or similar platforms).
• Deep understanding of GTM business processes, including lead-to-cash, pipeline management, customer success, and marketing automation.
• Hands-on familiarity with GenAI technologies, including LLMs, prompt engineering, RAG, AI agents, and their application in enterprise systems.

Bonus points if you have:

• Hands-on development experience with Apex, Lightning, Flows, or scripting/integration technologies.
• Experience building or deploying GenAI-powered solutions in production enterprise environments.

How you’ll make an impact:

• Lead the GTM Applications team, including people management, mentoring, hiring, and career development.
• Own the roadmap, delivery, and evolution of Salesforce and the broader GTM applications portfolio.
• Partner with Sales, Marketing, Sales Operations, and Professional Services leaders to translate business needs into scalable technical solutions.
• Drive the adoption of GenAI-powered agents, automations, and AI-native workflows across GTM systems.
• Establish governance, architecture, and delivery processes to ensure scalable, secure, and high-quality business applications.
• Manage vendor relationships, licensing, budgets, and evaluate emerging technologies to continuously improve the GTM technology stack.

Why Taboola?

If you ask Taboolars what they love about working here, they’ll tell you that they’ve been empowered to realize their full potential while growing and learning from and with smart and talented people. They’ll also share more about:

• Adam Singolda, Taboola Founder and CEO says; “You can copy anything from another business but you can’t copy a company’s culture.
• Well-being: Enjoy comprehensive benefits (health, etc.), a fully stocked kitchen, and location-specific perks (gym partnerships, parking).
• Flexibility: We offer a hybrid work schedule with 3 days in-office with an option to come in more often if desired.
• Work with some of the biggest names: Our publisher partners include Yahoo, Conde Nast, Fox Sports, NBCU, ESPN, CBS, and E! Online. Our advertiser clients include Wells Fargo, Honda, Pinterest, and Expedia.

Ready to realize your potential?

Taboola is an equal opportunity employer and we value diversity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, and business need.

Learn more about #TaboolaLife on LinkedIn, Facebook, Instagram, X, YouTube, & the Taboola Life Blog.

About Taboola

Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social and delivers measurable outcomes at scale.

Taboola works with thousands of businesses who advertise directly on Realize, Taboola’s powerful ad platform, reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News, Yahoo, and OEMs such as Samsung, Xiaomi and others use Taboola’s technology to grow audience and revenue, enabling Realize to offer unique data, specialized algorithms, and unmatched scale.

#LI-Hybrid

#LI-RGS

Realize your potential by joining the leading performance-driven advertising company! As a Business Applications Team Lead on the Information Systems team in our Tel Aviv office, you’ll play a vital role in leading and transforming Taboola’s global Go-To-Market business applications ecosystem. You’ll own the strategy, roadmap, and delivery of our core GTM platforms—including Salesforce, and modern sales tools—while driving the adoption of GenAI-powered workflows that reshape how Sales, and Professional Services teams operate. You’ll lead a high-performing global team and partner with senior business stakeholders to build scalable, intelligent, and business-critical solutions.

To thrive in this role, you’ll need:

• 3+ years of experience leading teams in a Business Applications, Salesforce, or GTM Systems environment.
• 5+ years of hands-on Salesforce experience (Sales Cloud and/or Service Cloud), including implementation, configuration, and architecture.
• Strong knowledge of modern sales tools (such as Clay, Similarweb, Gong, DealHub, or similar platforms).
• Deep understanding of GTM business processes, including lead-to-cash, pipeline management, customer success, and marketing automation.
• Hands-on familiarity with GenAI technologies, including LLMs, prompt engineering, RAG, AI agents, and their application in enterprise systems.

Bonus points if you have:

• Hands-on development experience with Apex, Lightning, Flows, or scripting/integration technologies.
• Experience building or deploying GenAI-powered solutions in production enterprise environments.

How you’ll make an impact:

• Lead the GTM Applications team, including people management, mentoring, hiring, and career development.
• Own the roadmap, delivery, and evolution of Salesforce and the broader GTM applications portfolio.
• Partner with Sales, Marketing, Sales Operations, and Professional Services leaders to translate business needs into scalable technical solutions.
• Drive the adoption of GenAI-powered agents, automations, and AI-native workflows across GTM systems.
• Establish governance, architecture, and delivery processes to ensure scalable, secure, and high-quality business applications.
• Manage vendor relationships, licensing, budgets, and evaluate emerging technologies to continuously improve the GTM technology stack.

Why Taboola?

If you ask Taboolars what they love about working here, they’ll tell you that they’ve been empowered to realize their full potential while growing and learning from and with smart and talented people. They’ll also share more about:

• Adam Singolda, Taboola Founder and CEO says; “You can copy anything from another business but you can’t copy a company’s culture.
• Well-being: Enjoy comprehensive benefits (health, etc.), a fully stocked kitchen, and location-specific perks (gym partnerships, parking).
• Flexibility: We offer a hybrid work schedule with 3 days in-office with an option to come in more often if desired.
• Work with some of the biggest names: Our publisher partners include Yahoo, Conde Nast, Fox Sports, NBCU, ESPN, CBS, and E! Online. Our advertiser clients include Wells Fargo, Honda, Pinterest, and Expedia.

Ready to realize your potential?

Taboola is an equal opportunity employer and we value diversity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, and business need.

Learn more about #TaboolaLife on LinkedIn, Facebook, Instagram, X, YouTube, & the Taboola Life Blog.

About Taboola

Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social and delivers measurable outcomes at scale.

Taboola works with thousands of businesses who advertise directly on Realize, Taboola’s powerful ad platform, reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News, Yahoo, and OEMs such as Samsung, Xiaomi and others use Taboola’s technology to grow audience and revenue, enabling Realize to offer unique data, specialized algorithms, and unmatched scale.

#LI-Hybrid

#LI-RGS

Consequential Work. Dedicated People.

About Onebrief

Onebrief builds collaboration and AI-powered workflow software for military planning and operational coordination.

Military planning is complex by nature, requiring teams to coordinate information, people, and decisions across systems and locations. Onebrief brings planning, collaboration, simulation, and AI into one connected environment, helping teams test strategies, adapt to changing conditions, and make decisions with greater clarity when the stakes are real.

We are a distributed team of builders from military, operational, and technology backgrounds who care deeply about improving how important work gets done. Some team members work remotely, while others work directly alongside customers in operational environments around the world.

Founded in 2019, Onebrief is backed by leading investors including General Catalyst, Battery Ventures, Insight Partners, Sapphire Ventures, and Human Capital. Valued at more than $2 billion, we continue to invest in product innovation, AI capabilities, and team growth.

Security Clearance, Location, and Onsite Notice

This role requires regularly working on-site at customer locations.

If you are not currently within commuting distance, you must be willing to relocate. Onebrief provides relocation assistance.

Active Secret clearance required.

About The Role

We’re hiring a Site Reliability Engineering Manager to lead our SRE team within Infrastructure & Security. You’ll work closely with platform engineering, application engineering, security, and customer success to ensure Onebrief’s mission-critical deployments are reliable, secure, and well supported across on-prem DoD and AWS environments.

You’ll lead a team whose work spans customer-facing operations, infrastructure, observability, automation, and application reliability. Most of the team focuses on deploying and operating Onebrief in demanding customer environments.

You’ll own the team’s priorities, planning, execution, and development. A significant part of this role is coordinating work: understanding demand, balancing capacity, sequencing tasks, managing dependencies, and keeping commitments realistic as customer needs change. You’ll help the team deliver immediate operational support while making steady progress on improvements that reduce future support demands.

You’ll bring the technical grounding to evaluate risks, ask useful questions, and guide decisions. Your engineers will own technical implementation and lead incident response. You’ll provide direction, remove blockers, and create the conditions for them to succeed.

About You

You care deeply about reliability and understand the challenges of operating software in environments where connectivity, access, and deployment options can be constrained. You treat infrastructure and operability as products that deserve clear ownership, thoughtful design, and continuous improvement.

You’re an effective people manager who sets clear expectations, gives useful feedback, and helps engineers grow. You build accountability through clear priorities and meaningful ownership, and you recognize when your team needs direction, support, or room to solve a problem.

You’re comfortable managing a changing workload. You can turn competing requests into an actionable plan, account for operational interruptions, and explain what the team can commit to with its available capacity. You surface tradeoffs early and work with stakeholders to make deliberate decisions about scope and timing.

You bring calm and structure when priorities shift or incidents occur. You support engineers leading the response, help resolve escalations, and coordinate with customer-facing partners. You build a culture where engineers can surface risks early and examine failures honestly.

You have the technical judgment to help the team determine whether a recurring problem needs an infrastructure change, better automation, an application fix, or a clearer process. You bring the right people together to address it and ensure they have time to follow through.

What You’ll Do

• Lead and develop the SRE team: Hire, coach, and support engineers across infrastructure, operations, and application reliability. Set expectations, manage performance, support career development, and build the skills and coverage the team needs.

• Own capacity and work planning: Maintain a clear view of incoming requests, ongoing support needs, and planned engineering work. Break initiatives into manageable tasks with the team, establish ownership, sequence work, and adjust commitments as priorities or capacity change.

• Coordinate delivery across teams: Manage dependencies with platform engineering, application engineering, security, and customer success. Identify blockers early, resolve competing priorities, and communicate progress, risks, and decisions to stakeholders.

• Set the reliability roadmap: Translate customer needs, production data, incident patterns, and operational risks into a prioritized improvement plan. Protect capacity for work that reduces recurring failures and makes deployments easier to operate.

• Establish operational ownership: Ensure production deployments have clear support responsibilities, escalation paths, and readiness criteria. Plan with partner teams for new deployments, releases, and ongoing customer support.

• Support team-led incident response: Establish sustainable on-call coverage and clear incident response expectations. Coach engineers who serve as incident commanders and lead blameless postmortems / After Action Reviews (AARs). Help the team assess corrective actions, assign ownership, and schedule follow-through.

• Guide technical priorities: Work with engineers and technical leads to evaluate approaches to infrastructure, automation, observability, and application reliability. Ensure plans account for operability, security requirements, and the constraints of on-prem and air-gapped environments.

• Make reliability and workload visible: Guide the team’s use of SLIs, SLOs, and operational metrics. Use service health, support demand, and delivery progress to explain where investment is needed and whether improvements are working.

• Reduce operational toil: Give engineers time and support to automate repetitive deployment, maintenance, troubleshooting, and recovery work. Help turn lessons from individual customer environments into reusable improvements.

What We Look For

• An active Secret clearance

• 5+ years in Site Reliability Engineering, Platform Engineering, DevOps, or a related role, with substantial infrastructure and operations experience

• Experience directly managing engineers, including coaching, performance management, career development, and hiring

• Experience planning team capacity, prioritizing competing requests, and coordinating engineering work across teams

• A track record of delivering reliability improvements while managing ongoing operational responsibilities

• Experience with incident response and post-incident review practices, including helping engineers develop leadership and ownership

• Technical judgment sufficient to evaluate engineering proposals, understand operational risks, and guide prioritization

• Clear communication, including the ability to explain constraints and negotiate scope, timing, and commitments with stakeholders

Technical background:

You should have practical experience operating production systems and enough breadth to guide engineers working across these areas:

• Infrastructure and automation: Infrastructure as Code, configuration management, and scripting, using tools such as Terraform, Ansible, Python, Go, or Bash

• Containers and orchestration: Kubernetes deployment, troubleshooting, and operations

• Delivery practices: CI/CD pipelines, release safety, and repeatable deployments

• Cloud and on-prem environments: Operating software across AWS or AWS GovCloud and customer-managed infrastructure

• Observability: Monitoring, logging, and actionable alerting using tools such as the Grafana stack, ELK, or Datadog

• Networking and security: Core protocols, secure configuration, and connectivity troubleshooting

• Application reliability: Working with software engineers to diagnose application failures and evaluate infrastructure or code changes

We value depth in relevant areas and the ability to guide specialists across the rest.

Bonus points (nice to have):

• Experience leading teams supporting mission-critical customer deployments

• Experience managing engineering programs or coordinating delivery across multiple customer environments

• Experience operating in DoD, classified, or air-gapped environments

• Familiarity with RMF, STIGs, and ICD 503

• Experience implementing SLIs, SLOs, and error budgets for distributed systems

• GitOps practices and toolchains

• On-prem virtualization experience with VMware, Proxmox, Nutanix, Hyper-V, or similar platforms

• Application development experience, especially TypeScript or Node.js

• Relevant certifications, such as AWS DevOps Engineer or CKA/CKAD

• Active Security+ or another DoD 8570.01-approved security credential, or the ability to obtain one within 3 months of employment

Notice to Third Party Recruitment Agencies

Please note that Onebrief does not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed Recruitment Services Agreement, there will be no obligation to any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without an agreement Onebrief explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of Onebrief.

Hallo! Schön, dass du vorbeischaust 👋 Bist du aktiv auf der Suche nach einer neuen Herausforderung? Oder schaust du dich einfach nur auf dem Markt um? Nun… dann bist du...

Hallo! Schön, dass du vorbeischaust 👋 Bist du aktiv auf der Suche nach einer neuen Herausforderung? Oder schaust du dich einfach nur auf dem Markt um? Nun… dann bist du...

About Snorkel

At Snorkel, we believe meaningful AI doesn’t start with the model, it starts with the data.

We’re on a mission to help enterprises transform expert knowledge into specialized AI at scale. The AI landscape has gone through incredible changes since 2015, when Snorkel started as a research project in the Stanford AI Lab, to the generative AI breakthroughs of today. But one thing has remained constant: the data you use to build AI is the key to achieving differentiation, high performance, and production-ready systems. We work with some of the world’s largest organizations to empower scientists, engineers, financial experts, product creators, journalists, and more to build custom AI with their data faster than ever before. Excited to help us redefine how AI is built? Apply to be the newest Snorkeler!

Director, GTM Systems & AI Transformation

Reports to: VP, Revenue Operations Team: Senior GTM Transformation Specialist, Senior GTM Engineer Location: San Francisco

About the Role

Snorkel AI’s Revenue Operations team designs, builds, and runs the systems, data, and processes that power our Go-to-Market motion. The Director, GTM Systems & AI Transformation leads that effort end-to-end — from systems architecture to workflow automation to AI-enabled process innovation — and manages a small, high-leverage systems team.

This is a hands-on leadership role for someone who can own the technical roadmap and transform the GTM motion. You’ll partner directly with Sales, Delivery, Marketing, Finance, and Legal to make sure our systems reflect how the business actually needs to run, and you’ll be a trusted business partner to every team you touch.

What You’ll Own

Systems Strategy & Architecture

• Partner with GTM leaders to define and evolve the systems architecture strategy across Sales, Delivery, Customer Success, Marketing, and more
• Set the roadmap for Salesforce and the broader GTM stack (Gong, Clay, Ironclad, Float, CPQ, billing/revenue automation, and future tooling)
• Own Salesforce architecture, data integrity, and data hygiene as the foundation of the role — new automation and AI initiatives get built on top of a clean, well-governed baseline
• Own vendor relationships and renewals across the GTM stack

Team Leadership

• Manage and grow the team, setting priorities and reviewing technical design
• Turn ambiguous business requests from Sales, Delivery, and Finance into scoped, shippable system changes
• Establish an intake, prioritization, and release process so the team moves from reactive to proactive and keeps stakeholders informed

Data Governance & Process

• Define and enforce data hygiene standards and field/object governance across the CRM
• Own the orchestration and reliability of revenue data across the GTM ecosystem
• Partner with systems and data operations teams to ensure data quality, governance, and visibility across core GTM platforms
• Help architecture lead-to-cash processes — handoffs, approvals, escalation paths across Sales, Delivery, and Finance
• Partner with Enablement to roll out new features and ensure technology adoption

Automation & AI

• Lead AI transformation across GTM by identifying workflow automation and AI-enabled opportunities across the GTM funnel
• Implement high-impact AI use cases across the GTM lifecycle, including pipeline management, prospecting intelligence, forecasting signals, and customer insights.
• Define and evolve standardized end-to-end GTM processes that streamline execution through automation, integrations between systems, and the use of AI.

What You’ll Bring

• 10+ years in Revenue/Sales/GTM Operations, Business Systems, or CRM architecture, including 3+ years leading and developing high-performing technical teams
• Deep, architecture-level Salesforce expertise (object model design, automation, integrations); certifications a plus
• Experience owning a GTM tool stack beyond Salesforce (forecasting tools, CLM, data enrichment, billing systems)
• Hands-on experience developing with AI tools, scaling AI-based solutions, and managing modern technology stacks, combined with the operational pragmatism to know when and how to deploy them effectively
• Strong prioritization and project management skills in fast-moving environments
• Exceptional communication and collaboration skills with executives, sales managers, sales reps, cross-departmental leaders, and IT
• Comfort operating in a fast-moving, ambiguous environment — startup or high-growth company experience strongly preferred
• Strong systems thinking and ability to design durable, scalable solutions instead of one-off fixes
• Deep comprehension of the business motions across Marketing, Sales, and Delivery, and the judgment to know where technology and AI can move the needle for each

This role is hybrid schedule for 3 days a week in our Downtown SF office.

Actual compensation will be determined based on factors including skills, qualifications, experience, and geographic location.

Salary range(s) for this role

$225,000—$290,000 USD

Be Your Best at Snorkel

Joining Snorkel AI means becoming part of a company that has market proven solutions, robust funding, and is scaling rapidly—offering a unique combination of stability and the excitement of high growth. As a member of our team, you’ll have meaningful opportunities to shape priorities and initiatives, influence key strategic decisions, and directly impact our ongoing success. Whether you’re looking to deepen your technical expertise, explore leadership opportunities, or learn new skills across multiple functions, you’re fully supported in building your career in an environment designed for growth, learning, and shared success.

Snorkel AI is proud to be an Equal Employment Opportunity employer and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. Snorkel AI embraces diversity and provides equal employment opportunities to all employees and applicants for employment. Snorkel AI prohibits discrimination and harassment of any type on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law. All employment is decided on the basis of qualifications, performance, merit, and business need.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

About Snorkel

At Snorkel, we believe meaningful AI doesn’t start with the model, it starts with the data.

We’re on a mission to help enterprises transform expert knowledge into specialized AI at scale. The AI landscape has gone through incredible changes since 2015, when Snorkel started as a research project in the Stanford AI Lab, to the generative AI breakthroughs of today. But one thing has remained constant: the data you use to build AI is the key to achieving differentiation, high performance, and production-ready systems. We work with some of the world’s largest organizations to empower scientists, engineers, financial experts, product creators, journalists, and more to build custom AI with their data faster than ever before. Excited to help us redefine how AI is built? Apply to be the newest Snorkeler!

Director, GTM Systems & AI Transformation

Reports to: VP, Revenue Operations Team: Senior GTM Transformation Specialist, Senior GTM Engineer Location: San Francisco

About the Role

Snorkel AI’s Revenue Operations team designs, builds, and runs the systems, data, and processes that power our Go-to-Market motion. The Director, GTM Systems & AI Transformation leads that effort end-to-end — from systems architecture to workflow automation to AI-enabled process innovation — and manages a small, high-leverage systems team.

This is a hands-on leadership role for someone who can own the technical roadmap and transform the GTM motion. You’ll partner directly with Sales, Delivery, Marketing, Finance, and Legal to make sure our systems reflect how the business actually needs to run, and you’ll be a trusted business partner to every team you touch.

What You’ll Own

Systems Strategy & Architecture

• Partner with GTM leaders to define and evolve the systems architecture strategy across Sales, Delivery, Customer Success, Marketing, and more
• Set the roadmap for Salesforce and the broader GTM stack (Gong, Clay, Ironclad, Float, CPQ, billing/revenue automation, and future tooling)
• Own Salesforce architecture, data integrity, and data hygiene as the foundation of the role — new automation and AI initiatives get built on top of a clean, well-governed baseline
• Own vendor relationships and renewals across the GTM stack

Team Leadership

• Manage and grow the team, setting priorities and reviewing technical design
• Turn ambiguous business requests from Sales, Delivery, and Finance into scoped, shippable system changes
• Establish an intake, prioritization, and release process so the team moves from reactive to proactive and keeps stakeholders informed

Data Governance & Process

• Define and enforce data hygiene standards and field/object governance across the CRM
• Own the orchestration and reliability of revenue data across the GTM ecosystem
• Partner with systems and data operations teams to ensure data quality, governance, and visibility across core GTM platforms
• Help architecture lead-to-cash processes — handoffs, approvals, escalation paths across Sales, Delivery, and Finance
• Partner with Enablement to roll out new features and ensure technology adoption

Automation & AI

• Lead AI transformation across GTM by identifying workflow automation and AI-enabled opportunities across the GTM funnel
• Implement high-impact AI use cases across the GTM lifecycle, including pipeline management, prospecting intelligence, forecasting signals, and customer insights.
• Define and evolve standardized end-to-end GTM processes that streamline execution through automation, integrations between systems, and the use of AI.

What You’ll Bring

• 10+ years in Revenue/Sales/GTM Operations, Business Systems, or CRM architecture, including 3+ years leading and developing high-performing technical teams
• Deep, architecture-level Salesforce expertise (object model design, automation, integrations); certifications a plus
• Experience owning a GTM tool stack beyond Salesforce (forecasting tools, CLM, data enrichment, billing systems)
• Hands-on experience developing with AI tools, scaling AI-based solutions, and managing modern technology stacks, combined with the operational pragmatism to know when and how to deploy them effectively
• Strong prioritization and project management skills in fast-moving environments
• Exceptional communication and collaboration skills with executives, sales managers, sales reps, cross-departmental leaders, and IT
• Comfort operating in a fast-moving, ambiguous environment — startup or high-growth company experience strongly preferred
• Strong systems thinking and ability to design durable, scalable solutions instead of one-off fixes
• Deep comprehension of the business motions across Marketing, Sales, and Delivery, and the judgment to know where technology and AI can move the needle for each

This role is hybrid schedule for 3 days a week in our Downtown SF office.

Actual compensation will be determined based on factors including skills, qualifications, experience, and geographic location.

Salary range(s) for this role

$225,000—$290,000 USD

Be Your Best at Snorkel

Joining Snorkel AI means becoming part of a company that has market proven solutions, robust funding, and is scaling rapidly—offering a unique combination of stability and the excitement of high growth. As a member of our team, you’ll have meaningful opportunities to shape priorities and initiatives, influence key strategic decisions, and directly impact our ongoing success. Whether you’re looking to deepen your technical expertise, explore leadership opportunities, or learn new skills across multiple functions, you’re fully supported in building your career in an environment designed for growth, learning, and shared success.

Snorkel AI is proud to be an Equal Employment Opportunity employer and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. Snorkel AI embraces diversity and provides equal employment opportunities to all employees and applicants for employment. Snorkel AI prohibits discrimination and harassment of any type on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law. All employment is decided on the basis of qualifications, performance, merit, and business need.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Who we are

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.

As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

Why Poland

Poland is a new and deliberate addition to our engineering map. We recently made our first technology hire in the country, and we see it as a long-term strategic location for senior hires, particularly within engineering. Joining now means joining early, and helping shape what our presence here becomes.

So, now we are looking for our Head of Engineering, Rewards to join us in Poland.

About The Role

Rewards is one of the most strategically important platforms at Moniepoint, and it is being built into a dedicated charter with its own engineering and product leadership. The platform sits at the centre of our retention strategy across a user base of approximately 23 million people.

Today the platform does one thing: cashback. It works, but it has barely scratched the surface of what rewards can be, and the cashback product itself is not yet built to the depth it deserves. The ambition is to evolve it into a full rewards, retention, engagement and personalisation platform — and to do that across the full 360 degrees of our network. That means rewards for our business customers, rewards for our consumer customers, and rewards for the sales agents who drive our distribution. Very few companies get to design this from close to a blank page at this scale.

The Head of Engineering owns that platform end to end. You will inherit a team of nine engineers, including an Engineering Manager, and build the organisation out from there — the current expectation is a minimum of three product units and upwards of 25 people, though the eventual shape is genuinely yours to define. Your first objective is to get the best possible performance out of the cashback product we already have. From there, you will work with Growth, Sales and Marketing to determine what we build for acquisition and retention, and roll it out across every customer we serve.

This is a consumer-facing product engineering role, and that is the most important thing to understand about it. Rewards is won or lost on experimentation, personalisation, and the quality of the experience in a customer’s hands. We are looking for a leader who has built and shipped direct-to-consumer products at scale, who is fluent in experimentation and A/B testing, and who has real depth in front-end and mobile engineering — not a purely backend platform leader.

Moniepoint runs a Domain CTO model. We view our Heads of Engineering as the CTO of their domain: you own the technical roadmap, the architecture, the delivery, and the organisation beneath you. You will have full autonomy over engineering strategy, architecture, hiring, operating cadence and roadmap trade-offs.

You will report functionally to our Group CTO, with a dual reporting line into the Product leader for Rewards. That second line is a delivery relationship rather than a seniority one — engineering and product are peers here, and you will build the team to full capacity together. Your responsibilities as Head of Engineering, Rewards includes:

• Owning the technical strategy, architecture and roadmap for the Rewards Platform end to end.
• Improving the performance, reliability and depth of the existing cashback product as an immediate first priority.
• Evolving cashback into a broader rewards, retention, engagement and personalisation platform serving business customers, consumer customers and sales agents.
• Building the engineering organisation from its current base - structuring product units, hiring engineers and Engineering Managers, and leading through those managers as the team scales.
• Establishing a strong experimentation culture: A/B testing, cohort analysis, and measurement that lets the team learn quickly what actually changes customer behaviour.
• Working closely with Growth, Sales and Marketing to translate acquisition and retention objectives into product and engineering initiatives.
• Owning the customer-facing experience of rewards across mobile and web, including how quickly and reliably customers receive what they have earned.
• Define architecture standards, engineering processes and quality metrics, and own the engineering health of the domain — incidents, production defects, deployment frequency, change failure rate, and developer experience.
• Build the platform to serve customers across multiple geographies as Moniepoint expands.
• Partner with Product to define the rewards-specific metrics and OKRs that do not yet exist, and hold the team to them.

Who You Are

• Direct-to-consumer product engineering at scale. You have built and shipped products used directly by large consumer audiences, and you understand what moves engagement and retention. This is the defining requirement of the role.
• Genuine front-end and mobile depth. You have led or personally built consumer-facing mobile and web experiences. A backend-only background, however strong, is not what this role needs.
• Experimentation and growth engineering. Hands-on experience running A/B tests, feature flagging, and measurement frameworks, and using the results to drive product decisions rather than to justify them.
• At least 5 years of experience managing managers — leading an engineering organisation through other engineering leaders, not a single team.
• Hands-on technical leadership. You are still close to the code. We expect a meaningful proportion of hands-on engineering time and technical credibility with the engineers you lead.
• 10+ years of overall software engineering experience, with at least 5 years leading engineering teams through growth phases.
• Comfort with our backend environment — Java and Spring Boot — and the ability to lead backend engineers credibly, even if it is not where your own depth sits.
• Experience building and scaling an engineering organisation from a small base, including hiring and developing Engineering Managers.
• Strong collaboration with commercial stakeholders — growth, marketing and sales — and the ability to translate business objectives into engineering work.
• Rewards, loyalty, gamification, personalisation or growth platform experience is a strong advantage but is not required.
• Fintech or payments experience is an advantage, not a requirement.

Cultural Alignment

As well, we assess every candidate across eight dimensions that define how great leaders operate at Moniepoint. We look for evidence of all eight throughout the process, not just in a single conversation.

• Customer Obsession: Build deep empathy for users. Solve problems intuitively, and fix root causes, not just tickets.
• Craft: Master the fundamentals. Reason from first principles, make trade-offs explicit, and raise the bar on quality.
• Systemisation: Turn repeating decisions into scalable mechanisms. Reduce cognitive load and raise engineering quality.
• Urgency: Move with disciplined speed. Act autonomously within scope, remove friction, and escalate risks early.
• Ownership: Treat the platform as your own. Take initiative across boundaries and follow through without reminders.
• No Ego: Put the mission first. Share credit, welcome debate, and never protect status over team outcomes.
• Candour: Surface uncomfortable truths and risks early. Intelligent failure is welcome; concealment is not.
• Integrity: Stay truthful and ethically consistent. Refuse toxic behavior. Performance without integrity is unacceptable.

What Success Looks Like In The Role

• The existing cashback product performing measurably better — faster, more reliable, and more compelling to customers.
• A credible rewards platform roadmap defined with Product, and the first initiatives beyond cashback shipped.
• A functioning experimentation practice, where the team ships, measures and learns on a short cycle.
• An engineering organisation built out from its current base, with a strong bench of Engineering Managers and senior engineers.
• Rewards established as a measurable contributor to retention and engagement across the customer base.
• Clear architecture standards and engineering processes in place across the product units.

Why Join Us

• A rare blank page. The platform exists, but almost everything it could become is still ahead of it, and you will define what that is.
• Direct influence on retention across a base of roughly 23 million users, at one of the largest and fastest-growing digital banks in Africa.
• Full autonomy as the CTO of your domain, with the backing to build the organisation you think the problem needs.
• Be part of a mission-driven company expanding access to financial services for millions of businesses and individuals.

What To Expect In The Hiring Process

• 60 minute High level System Design round with one of our Engineering Managers.
• 60 minute Panel Interview with 2 of our Head of Engineering leaders. 30 minutes focused on a technical deep dive into your CV and into a project or system you built in the past. 30 minutes focused on testing for leadership attributes.
• 60 minute Stakeholder Management Round with one of our Product Heads/VPs, focused on your stakeholder management and collaboration skills with product and business.
• 60 minute Technical round and Culture fit interview with our Co-founder & Group CTO (the hiring manager).

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

#LI-Remote

Who we are

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.

As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

Why United Kingdom

The UK is home to our headquarters where more than 70 team members are based. Our London office is located at Sea Containers, just by London Bridge - this is also where a significant number of our most senior leaders sit, which makes it a natural base for a Head of Engineering.

So, now we are looking for our Head of Engineering, Rewards to join us in United Kingdom.

About The Role

Rewards is one of the most strategically important platforms at Moniepoint, and it is being built into a dedicated charter with its own engineering and product leadership. The platform sits at the centre of our retention strategy across a user base of approximately 23 million people.

Today the platform does one thing: cashback. It works, but it has barely scratched the surface of what rewards can be, and the cashback product itself is not yet built to the depth it deserves. The ambition is to evolve it into a full rewards, retention, engagement and personalisation platform — and to do that across the full 360 degrees of our network. That means rewards for our business customers, rewards for our consumer customers, and rewards for the sales agents who drive our distribution. Very few companies get to design this from close to a blank page at this scale.

The Head of Engineering owns that platform end to end. You will inherit a team of nine engineers, including an Engineering Manager, and build the organisation out from there — the current expectation is a minimum of three product units and upwards of 25 people, though the eventual shape is genuinely yours to define. Your first objective is to get the best possible performance out of the cashback product we already have. From there, you will work with Growth, Sales and Marketing to determine what we build for acquisition and retention, and roll it out across every customer we serve.

This is a consumer-facing product engineering role, and that is the most important thing to understand about it. Rewards is won or lost on experimentation, personalisation, and the quality of the experience in a customer’s hands. We are looking for a leader who has built and shipped direct-to-consumer products at scale, who is fluent in experimentation and A/B testing, and who has real depth in front-end and mobile engineering — not a purely backend platform leader.

Moniepoint runs a Domain CTO model. We view our Heads of Engineering as the CTO of their domain: you own the technical roadmap, the architecture, the delivery, and the organisation beneath you. You will have full autonomy over engineering strategy, architecture, hiring, operating cadence and roadmap trade-offs.

You will report functionally to our Group CTO, with a dual reporting line into the Product leader for Rewards. That second line is a delivery relationship rather than a seniority one — engineering and product are peers here, and you will build the team to full capacity together. Your responsibilities as Head of Engineering, Rewards includes:

• Owning the technical strategy, architecture and roadmap for the Rewards Platform end to end.
• Improving the performance, reliability and depth of the existing cashback product as an immediate first priority.
• Evolving cashback into a broader rewards, retention, engagement and personalisation platform serving business customers, consumer customers and sales agents.
• Building the engineering organisation from its current base - structuring product units, hiring engineers and Engineering Managers, and leading through those managers as the team scales.
• Establishing a strong experimentation culture: A/B testing, cohort analysis, and measurement that lets the team learn quickly what actually changes customer behaviour.
• Working closely with Growth, Sales and Marketing to translate acquisition and retention objectives into product and engineering initiatives.
• Owning the customer-facing experience of rewards across mobile and web, including how quickly and reliably customers receive what they have earned.
• Define architecture standards, engineering processes and quality metrics, and own the engineering health of the domain — incidents, production defects, deployment frequency, change failure rate, and developer experience.
• Build the platform to serve customers across multiple geographies as Moniepoint expands.
• Partner with Product to define the rewards-specific metrics and OKRs that do not yet exist, and hold the team to them.

Who You Are

• Direct-to-consumer product engineering at scale. You have built and shipped products used directly by large consumer audiences, and you understand what moves engagement and retention. This is the defining requirement of the role.
• Genuine front-end and mobile depth. You have led or personally built consumer-facing mobile and web experiences. A backend-only background, however strong, is not what this role needs.
• Experimentation and growth engineering. Hands-on experience running A/B tests, feature flagging, and measurement frameworks, and using the results to drive product decisions rather than to justify them.
• At least 5 years of experience managing managers — leading an engineering organisation through other engineering leaders, not a single team.
• Hands-on technical leadership. You are still close to the code. We expect a meaningful proportion of hands-on engineering time and technical credibility with the engineers you lead.
• 10+ years of overall software engineering experience, with at least 5 years leading engineering teams through growth phases.
• Comfort with our backend environment — Java and Spring Boot — and the ability to lead backend engineers credibly, even if it is not where your own depth sits.
• Experience building and scaling an engineering organisation from a small base, including hiring and developing Engineering Managers.
• Strong collaboration with commercial stakeholders — growth, marketing and sales — and the ability to translate business objectives into engineering work.
• Rewards, loyalty, gamification, personalisation or growth platform experience is a strong advantage but is not required.
• Fintech or payments experience is an advantage, not a requirement.

Cultural Alignment

As well, we assess every candidate across eight dimensions that define how great leaders operate at Moniepoint. We look for evidence of all eight throughout the process, not just in a single conversation.

• Customer Obsession: Build deep empathy for users. Solve problems intuitively, and fix root causes, not just tickets.
• Craft: Master the fundamentals. Reason from first principles, make trade-offs explicit, and raise the bar on quality.
• Systemisation: Turn repeating decisions into scalable mechanisms. Reduce cognitive load and raise engineering quality.
• Urgency: Move with disciplined speed. Act autonomously within scope, remove friction, and escalate risks early.
• Ownership: Treat the platform as your own. Take initiative across boundaries and follow through without reminders.
• No Ego: Put the mission first. Share credit, welcome debate, and never protect status over team outcomes.
• Candour: Surface uncomfortable truths and risks early. Intelligent failure is welcome; concealment is not.
• Integrity: Stay truthful and ethically consistent. Refuse toxic behavior. Performance without integrity is unacceptable.

What Success Looks Like In The Role

• The existing cashback product performing measurably better — faster, more reliable, and more compelling to customers.
• A credible rewards platform roadmap defined with Product, and the first initiatives beyond cashback shipped.
• A functioning experimentation practice, where the team ships, measures and learns on a short cycle.
• An engineering organisation built out from its current base, with a strong bench of Engineering Managers and senior engineers.
• Rewards established as a measurable contributor to retention and engagement across the customer base.
• Clear architecture standards and engineering processes in place across the product units.

Why Join Us

• A rare blank page. The platform exists, but almost everything it could become is still ahead of it, and you will define what that is.
• Direct influence on retention across a base of roughly 23 million users, at one of the largest and fastest-growing digital banks in Africa.
• Full autonomy as the CTO of your domain, with the backing to build the organisation you think the problem needs.
• Be part of a mission-driven company expanding access to financial services for millions of businesses and individuals.

What To Expect In The Hiring Process

• 60 minute High level System Design round with one of our Engineering Managers.
• 60 minute Panel Interview with 2 of our Head of Engineering leaders. 30 minutes focused on a technical deep dive into your CV and into a project or system you built in the past. 30 minutes focused on testing for leadership attributes.
• 60 minute Stakeholder Management Round with one of our Product Heads/VPs, focused on your stakeholder management and collaboration skills with product and business.
• 60 minute Technical round and Culture fit interview with our Co-founder & Group CTO (the hiring manager).

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

#LI-Remote

Who we are

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.

As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

Why Kenya

Kenya is where our next chapter begins. Following our acquisition of Sumac Microfinance Bank, we’re preparing to go live — which means the people we hire here help build a business from its first day, not inherit one. How we execute in Kenya will shape how we approach every market we enter after it, making this one of the most consequential engineering mandates in the business right now. This is the natural extension of our mission: to drive financial inclusion, and help millions of business owners and individuals across the African continent achieve financial happiness and success.

So, now we are looking for our Head of Engineering, Rewards to join us in Kenya.

About The Role

Rewards is one of the most strategically important platforms at Moniepoint, and it is being built into a dedicated charter with its own engineering and product leadership. The platform sits at the centre of our retention strategy across a user base of approximately 23 million people.

Today the platform does one thing: cashback. It works, but it has barely scratched the surface of what rewards can be, and the cashback product itself is not yet built to the depth it deserves. The ambition is to evolve it into a full rewards, retention, engagement and personalisation platform — and to do that across the full 360 degrees of our network. That means rewards for our business customers, rewards for our consumer customers, and rewards for the sales agents who drive our distribution. Very few companies get to design this from close to a blank page at this scale.

The Head of Engineering owns that platform end to end. You will inherit a team of nine engineers, including an Engineering Manager, and build the organisation out from there — the current expectation is a minimum of three product units and upwards of 25 people, though the eventual shape is genuinely yours to define. Your first objective is to get the best possible performance out of the cashback product we already have. From there, you will work with Growth, Sales and Marketing to determine what we build for acquisition and retention, and roll it out across every customer we serve.

This is a consumer-facing product engineering role, and that is the most important thing to understand about it. Rewards is won or lost on experimentation, personalisation, and the quality of the experience in a customer’s hands. We are looking for a leader who has built and shipped direct-to-consumer products at scale, who is fluent in experimentation and A/B testing, and who has real depth in front-end and mobile engineering — not a purely backend platform leader.

Moniepoint runs a Domain CTO model. We view our Heads of Engineering as the CTO of their domain: you own the technical roadmap, the architecture, the delivery, and the organisation beneath you. You will have full autonomy over engineering strategy, architecture, hiring, operating cadence and roadmap trade-offs.

You will report functionally to our Group CTO, with a dual reporting line into the Product leader for Rewards. That second line is a delivery relationship rather than a seniority one — engineering and product are peers here, and you will build the team to full capacity together. Your responsibilities as Head of Engineering, Rewards includes:

• Owning the technical strategy, architecture and roadmap for the Rewards Platform end to end.
• Improving the performance, reliability and depth of the existing cashback product as an immediate first priority.
• Evolving cashback into a broader rewards, retention, engagement and personalisation platform serving business customers, consumer customers and sales agents.
• Building the engineering organisation from its current base - structuring product units, hiring engineers and Engineering Managers, and leading through those managers as the team scales.
• Establishing a strong experimentation culture: A/B testing, cohort analysis, and measurement that lets the team learn quickly what actually changes customer behaviour.
• Working closely with Growth, Sales and Marketing to translate acquisition and retention objectives into product and engineering initiatives.
• Owning the customer-facing experience of rewards across mobile and web, including how quickly and reliably customers receive what they have earned.
• Define architecture standards, engineering processes and quality metrics, and own the engineering health of the domain — incidents, production defects, deployment frequency, change failure rate, and developer experience.
• Build the platform to serve customers across multiple geographies as Moniepoint expands.
• Partner with Product to define the rewards-specific metrics and OKRs that do not yet exist, and hold the team to them.

Who You Are

• Direct-to-consumer product engineering at scale. You have built and shipped products used directly by large consumer audiences, and you understand what moves engagement and retention. This is the defining requirement of the role.
• Genuine front-end and mobile depth. You have led or personally built consumer-facing mobile and web experiences. A backend-only background, however strong, is not what this role needs.
• Experimentation and growth engineering. Hands-on experience running A/B tests, feature flagging, and measurement frameworks, and using the results to drive product decisions rather than to justify them.
• At least 5 years of experience managing managers — leading an engineering organisation through other engineering leaders, not a single team.
• Hands-on technical leadership. You are still close to the code. We expect a meaningful proportion of hands-on engineering time and technical credibility with the engineers you lead.
• 10+ years of overall software engineering experience, with at least 5 years leading engineering teams through growth phases.
• Comfort with our backend environment — Java and Spring Boot — and the ability to lead backend engineers credibly, even if it is not where your own depth sits.
• Experience building and scaling an engineering organisation from a small base, including hiring and developing Engineering Managers.
• Strong collaboration with commercial stakeholders — growth, marketing and sales — and the ability to translate business objectives into engineering work.
• Rewards, loyalty, gamification, personalisation or growth platform experience is a strong advantage but is not required.
• Fintech or payments experience is an advantage, not a requirement.

Cultural Alignment

As well, we assess every candidate across eight dimensions that define how great leaders operate at Moniepoint. We look for evidence of all eight throughout the process, not just in a single conversation.

• Customer Obsession: Build deep empathy for users. Solve problems intuitively, and fix root causes, not just tickets.
• Craft: Master the fundamentals. Reason from first principles, make trade-offs explicit, and raise the bar on quality.
• Systemisation: Turn repeating decisions into scalable mechanisms. Reduce cognitive load and raise engineering quality.
• Urgency: Move with disciplined speed. Act autonomously within scope, remove friction, and escalate risks early.
• Ownership: Treat the platform as your own. Take initiative across boundaries and follow through without reminders.
• No Ego: Put the mission first. Share credit, welcome debate, and never protect status over team outcomes.
• Candour: Surface uncomfortable truths and risks early. Intelligent failure is welcome; concealment is not.
• Integrity: Stay truthful and ethically consistent. Refuse toxic behavior. Performance without integrity is unacceptable.

What Success Looks Like In The Role

• The existing cashback product performing measurably better — faster, more reliable, and more compelling to customers.
• A credible rewards platform roadmap defined with Product, and the first initiatives beyond cashback shipped.
• A functioning experimentation practice, where the team ships, measures and learns on a short cycle.
• An engineering organisation built out from its current base, with a strong bench of Engineering Managers and senior engineers.
• Rewards established as a measurable contributor to retention and engagement across the customer base.
• Clear architecture standards and engineering processes in place across the product units.

Why Join Us

• A rare blank page. The platform exists, but almost everything it could become is still ahead of it, and you will define what that is.
• Direct influence on retention across a base of roughly 23 million users, at one of the largest and fastest-growing digital banks in Africa.
• Full autonomy as the CTO of your domain, with the backing to build the organisation you think the problem needs.
• Be part of a mission-driven company expanding access to financial services for millions of businesses and individuals.

What To Expect In The Hiring Process

• 60 minute High level System Design round with one of our Engineering Managers.
• 60 minute Panel Interview with 2 of our Head of Engineering leaders. 30 minutes focused on a technical deep dive into your CV and into a project or system you built in the past. 30 minutes focused on testing for leadership attributes.
• 60 minute Stakeholder Management Round with one of our Product Heads/VPs, focused on your stakeholder management and collaboration skills with product and business.
• 60 minute Technical round and Culture fit interview with our Co-founder & Group CTO (the hiring manager).

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

#LI-Remote

Who we are

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.

As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

Why Kenya

Kenya is where our next chapter begins. Following our acquisition of Sumac Microfinance Bank, we’re preparing to go live — which means the people we hire here help build a business from its first day, not inherit one. How we execute in Kenya will shape how we approach every market we enter after it, making this one of the most consequential engineering mandates in the business right now. This is the natural extension of our mission: to drive financial inclusion, and help millions of business owners and individuals across the African continent achieve financial happiness and success.

So, now we are looking for our Head of Engineering, Sales & Marketing Tools, to join us in Kenya.

About The Role

Sales and Marketing Tools owns MonieCRM, the operating system for Moniepoint’s 50,000-strong sales network. This is not a CRM we bought — it is a workforce operations platform built entirely in-house for a multi-level field sales hierarchy, and it is how those teams run their day to day: the portfolio of businesses they manage, their own teams, their goals and performance, the physical and digital resources they need in the field, and an emerging AI-assisted support layer. Sixteen capabilities span onboarding and network management, pipeline and portfolio, performance and goals, compensation, and sales experience and support.

A significant part of the domain moves money. The platform owns wallets, commission calculation and attribution, cashout and welfare funds for a network that drives the overwhelming majority of company revenue — which makes financial correctness, not just availability, a core engineering requirement of the role.

Alongside that, the domain covers partner management, a rewards and retention platform serving tens of millions of users, and our marketing technology stack, including the engineering and customisation of Braze, the platform we use for customer engagement. The mandate is modernisation and reliability: re-architecting systems that have grown very quickly and making them dependable at a scale of more than 20 million users. This is a platform engineering and legacy modernisation challenge first and foremost, and prior CRM or SalesTech experience is genuinely not required.

Who You Are

• You have 10–15 years of overall software engineering experience, with at least 5 years leading engineering teams through growth phases.
• 5+ years of hands-on, production-level experience writing and shipping Java code as a practising engineer. This means years spent writing Java yourself, not years spent overseeing teams who write it.
• At least 5 years of experience managing managers — leading an engineering organisation through other engineering leaders, rather than running a single team.
• You have proven platform engineering experience at scale — building and running complex distributed systems, not feature delivery alone.
• You have navigated legacy migrations and re-architecture projects at 20M+ user scale.
• You have strong backend engineering skills in high-throughput, data-intensive distributed systems, and are proficient in Java and Spring Boot.
• You have managed and developed large engineering teams of 20 or more members.
• Experience building systems where financial correctness matters — commissions, payouts, wallets, ledgers or equivalent — is a strong advantage.
• A fintech or payments background is strongly preferred. CRM or SalesTech domain experience is nice to have and explicitly not required.
• Exposure to customer engagement or marketing automation platforms such as Braze is a plus, but not a requirement.

Cultural Alignment

As well, we assess every candidate across eight dimensions that define how great leaders operate at Moniepoint. We look for evidence of all eight throughout the process, not just in a single conversation.

• Customer Obsession: Build deep empathy for users. Solve problems intuitively, and fix root causes, not just tickets.
• Craft: Master the fundamentals. Reason from first principles, make trade-offs explicit, and raise the bar on quality.
• Systemisation: Turn repeating decisions into scalable mechanisms. Reduce cognitive load and raise engineering quality.
• Urgency: Move with disciplined speed. Act autonomously within scope, remove friction, and escalate risks early.
• Ownership: Treat the platform as your own. Take initiative across boundaries and follow through without reminders.
• No Ego: Put the mission first. Share credit, welcome debate, and never protect status over team outcomes.
• Candour: Surface uncomfortable truths and risks early. Intelligent failure is welcome; concealment is not.
• Integrity: Stay truthful and ethically consistent. Refuse toxic behavior. Performance without integrity is unacceptable.

What Success Looks Like In The Role

• Legacy systems modernised and re-architected, with measurable improvement in reliability and performance.
• Commissions and earnings calculated, attributed and paid accurately and on time, at network scale.
• A sales and marketing platform that scales with a rapidly growing agent network across multiple markets.
• Commercial teams able to move faster because the tooling beneath them is dependable.
• A high-performing engineering team with a strong bench of managers and senior engineers.

Why Join Us

• Own the platform behind the commercial engine of one of Africa’s largest digital banks — the system 50,000 people rely on to do their jobs and to get paid.
• A genuine platform modernisation mandate with the autonomy and backing to see it through.
• Be part of a mission-driven company impacting millions of businesses and individuals across Africa and beyond.

What To Expect In The Hiring Process

• 60 minute High level System Design round with one of our Engineering Managers.
• 60 minute Panel Interview with 2 of our Head of Engineering leaders. 30 minutes focused on a technical deep dive into your CV and into a project or system you built in the past. 30 minutes focused on testing for leadership attributes.
• 60 minute Stakeholder Management Round with one of our Product Heads/VPs, focused on your stakeholder management and collaboration skills with product and business.
• 60 minute Technical round and Culture fit interview with our Co-founder & Group CTO (the hiring manager).

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

#LI-Remote

Who we are

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.

As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

Why Poland

Poland is a new and deliberate addition to our engineering map. We recently made our first technology hire in the country, and we are looking at Poland as a long-term strategic location for senior hires, particularly within our engineering organisation. Joining now means joining early, and helping shape what our presence here becomes.

So, now we are looking for our Head of Engineering, Sales & Marketing Tools, to join us in Poland.

About The Role

Sales and Marketing Tools owns MonieCRM, the operating system for Moniepoint’s 50,000-strong sales network. This is not a CRM we bought — it is a workforce operations platform built entirely in-house for a multi-level field sales hierarchy, and it is how those teams run their day to day: the portfolio of businesses they manage, their own teams, their goals and performance, the physical and digital resources they need in the field, and an emerging AI-assisted support layer. Sixteen capabilities span onboarding and network management, pipeline and portfolio, performance and goals, compensation, and sales experience and support.

A significant part of the domain moves money. The platform owns wallets, commission calculation and attribution, cashout and welfare funds for a network that drives the overwhelming majority of company revenue — which makes financial correctness, not just availability, a core engineering requirement of the role.

Alongside that, the domain covers partner management, a rewards and retention platform serving tens of millions of users, and our marketing technology stack, including the engineering and customisation of Braze, the platform we use for customer engagement. The mandate is modernisation and reliability: re-architecting systems that have grown very quickly and making them dependable at a scale of more than 20 million users. This is a platform engineering and legacy modernisation challenge first and foremost, and prior CRM or SalesTech experience is genuinely not required.

Who You Are

• You have 10–15 years of overall software engineering experience, with at least 5 years leading engineering teams through growth phases.
• 5+ years of hands-on, production-level experience writing and shipping Java code as a practising engineer. This means years spent writing Java yourself, not years spent overseeing teams who write it.
• At least 5 years of experience managing managers — leading an engineering organisation through other engineering leaders, rather than running a single team.
• You have proven platform engineering experience at scale — building and running complex distributed systems, not feature delivery alone.
• You have navigated legacy migrations and re-architecture projects at 20M+ user scale.
• You have strong backend engineering skills in high-throughput, data-intensive distributed systems, and are proficient in Java and Spring Boot.
• You have managed and developed large engineering teams of 20 or more members.
• Experience building systems where financial correctness matters — commissions, payouts, wallets, ledgers or equivalent — is a strong advantage.
• A fintech or payments background is strongly preferred. CRM or SalesTech domain experience is nice to have and explicitly not required.
• Exposure to customer engagement or marketing automation platforms such as Braze is a plus, but not a requirement.

Cultural Alignment

As well, we assess every candidate across eight dimensions that define how great leaders operate at Moniepoint. We look for evidence of all eight throughout the process, not just in a single conversation.

• Customer Obsession: Build deep empathy for users. Solve problems intuitively, and fix root causes, not just tickets.
• Craft: Master the fundamentals. Reason from first principles, make trade-offs explicit, and raise the bar on quality.
• Systemisation: Turn repeating decisions into scalable mechanisms. Reduce cognitive load and raise engineering quality.
• Urgency: Move with disciplined speed. Act autonomously within scope, remove friction, and escalate risks early.
• Ownership: Treat the platform as your own. Take initiative across boundaries and follow through without reminders.
• No Ego: Put the mission first. Share credit, welcome debate, and never protect status over team outcomes.
• Candour: Surface uncomfortable truths and risks early. Intelligent failure is welcome; concealment is not.
• Integrity: Stay truthful and ethically consistent. Refuse toxic behavior. Performance without integrity is unacceptable.

What Success Looks Like In The Role

• Legacy systems modernised and re-architected, with measurable improvement in reliability and performance.
• Commissions and earnings calculated, attributed and paid accurately and on time, at network scale.
• A sales and marketing platform that scales with a rapidly growing agent network across multiple markets.
• Commercial teams able to move faster because the tooling beneath them is dependable.
• A high-performing engineering team with a strong bench of managers and senior engineers.

Why Join Us

• Own the platform behind the commercial engine of one of Africa’s largest digital banks — the system 50,000 people rely on to do their jobs and to get paid.
• A genuine platform modernisation mandate with the autonomy and backing to see it through.
• Be part of a mission-driven company impacting millions of businesses and individuals across Africa and beyond.

What To Expect In The Hiring Process

• 60 minute High level System Design round with one of our Engineering Managers.
• 60 minute Panel Interview with 2 of our Head of Engineering leaders. 30 minutes focused on a technical deep dive into your CV and into a project or system you built in the past. 30 minutes focused on testing for leadership attributes.
• 60 minute Stakeholder Management Round with one of our Product Heads/VPs, focused on your stakeholder management and collaboration skills with product and business.
• 60 minute Technical round and Culture fit interview with our Co-founder & Group CTO (the hiring manager).

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

#LI-Remote

Who we are

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.

As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

Why Pakistan

Pakistan is home to the third-largest concentration of technology team members at Moniepoint, and it’s one of the fastest-growing markets we hire into, with real headroom for growth in seniority and scope. We look for people here who understand first-hand what it means for financial services to be difficult to access, and who want to work on problems at a genuine international scale - changing how banking works across emerging markets.

So, now we are looking for our Head of Engineering, Sales & Marketing Tools, to join us in Pakistan.

About The Role

Sales and Marketing Tools owns MonieCRM, the operating system for Moniepoint’s 50,000-strong sales network. This is not a CRM we bought — it is a workforce operations platform built entirely in-house for a multi-level field sales hierarchy, and it is how those teams run their day to day: the portfolio of businesses they manage, their own teams, their goals and performance, the physical and digital resources they need in the field, and an emerging AI-assisted support layer. Sixteen capabilities span onboarding and network management, pipeline and portfolio, performance and goals, compensation, and sales experience and support.

A significant part of the domain moves money. The platform owns wallets, commission calculation and attribution, cashout and welfare funds for a network that drives the overwhelming majority of company revenue — which makes financial correctness, not just availability, a core engineering requirement of the role.

Alongside that, the domain covers partner management, a rewards and retention platform serving tens of millions of users, and our marketing technology stack, including the engineering and customisation of Braze, the platform we use for customer engagement. The mandate is modernisation and reliability: re-architecting systems that have grown very quickly and making them dependable at a scale of more than 20 million users. This is a platform engineering and legacy modernisation challenge first and foremost, and prior CRM or SalesTech experience is genuinely not required.

Who You Are

• You have 10–15 years of overall software engineering experience, with at least 5 years leading engineering teams through growth phases.
• 5+ years of hands-on, production-level experience writing and shipping Java code as a practising engineer. This means years spent writing Java yourself, not years spent overseeing teams who write it.
• At least 5 years of experience managing managers — leading an engineering organisation through other engineering leaders, rather than running a single team.
• You have proven platform engineering experience at scale — building and running complex distributed systems, not feature delivery alone.
• You have navigated legacy migrations and re-architecture projects at 20M+ user scale.
• You have strong backend engineering skills in high-throughput, data-intensive distributed systems, and are proficient in Java and Spring Boot.
• You have managed and developed large engineering teams of 20 or more members.
• Experience building systems where financial correctness matters — commissions, payouts, wallets, ledgers or equivalent — is a strong advantage.
• A fintech or payments background is strongly preferred. CRM or SalesTech domain experience is nice to have and explicitly not required.
• Exposure to customer engagement or marketing automation platforms such as Braze is a plus, but not a requirement.

Cultural Alignment

As well, we assess every candidate across eight dimensions that define how great leaders operate at Moniepoint. We look for evidence of all eight throughout the process, not just in a single conversation.

• Customer Obsession: Build deep empathy for users. Solve problems intuitively, and fix root causes, not just tickets.
• Craft: Master the fundamentals. Reason from first principles, make trade-offs explicit, and raise the bar on quality.
• Systemisation: Turn repeating decisions into scalable mechanisms. Reduce cognitive load and raise engineering quality.
• Urgency: Move with disciplined speed. Act autonomously within scope, remove friction, and escalate risks early.
• Ownership: Treat the platform as your own. Take initiative across boundaries and follow through without reminders.
• No Ego: Put the mission first. Share credit, welcome debate, and never protect status over team outcomes.
• Candour: Surface uncomfortable truths and risks early. Intelligent failure is welcome; concealment is not.
• Integrity: Stay truthful and ethically consistent. Refuse toxic behavior. Performance without integrity is unacceptable.

What Success Looks Like In The Role

• Legacy systems modernised and re-architected, with measurable improvement in reliability and performance.
• Commissions and earnings calculated, attributed and paid accurately and on time, at network scale.
• A sales and marketing platform that scales with a rapidly growing agent network across multiple markets.
• Commercial teams able to move faster because the tooling beneath them is dependable.
• A high-performing engineering team with a strong bench of managers and senior engineers.

Why Join Us

• Own the platform behind the commercial engine of one of Africa’s largest digital banks — the system 50,000 people rely on to do their jobs and to get paid.
• A genuine platform modernisation mandate with the autonomy and backing to see it through.
• Be part of a mission-driven company impacting millions of businesses and individuals across Africa and beyond.

What To Expect In The Hiring Process

• 60 minute High level System Design round with one of our Engineering Managers.
• 60 minute Panel Interview with 2 of our Head of Engineering leaders. 30 minutes focused on a technical deep dive into your CV and into a project or system you built in the past. 30 minutes focused on testing for leadership attributes.
• 60 minute Stakeholder Management Round with one of our Product Heads/VPs, focused on your stakeholder management and collaboration skills with product and business.
• 60 minute Technical round and Culture fit interview with our Co-founder & Group CTO (the hiring manager).

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

#LI-Remote

Who we are

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.

As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

Why Kenya

Kenya is where our next chapter begins. Following our acquisition of Sumac Microfinance Bank, we’re preparing to go live — which means the people we hire here help build a business from its first day, not inherit one. How we execute in Kenya will shape how we approach every market we enter after it, making this one of the most consequential engineering mandates in the business right now. This is the natural extension of our mission: to drive financial inclusion, and help millions of business owners and individuals across the African continent achieve financial happiness and success.

So, now we are looking for our Head of Engineering, Sales & Marketing Tools, to join us in Kenya.

About The Role

Sales and Marketing Tools owns MonieCRM, the operating system for Moniepoint’s 50,000-strong sales network. This is not a CRM we bought — it is a workforce operations platform built entirely in-house for a multi-level field sales hierarchy, and it is how those teams run their day to day: the portfolio of businesses they manage, their own teams, their goals and performance, the physical and digital resources they need in the field, and an emerging AI-assisted support layer. Sixteen capabilities span onboarding and network management, pipeline and portfolio, performance and goals, compensation, and sales experience and support.

A significant part of the domain moves money. The platform owns wallets, commission calculation and attribution, cashout and welfare funds for a network that drives the overwhelming majority of company revenue — which makes financial correctness, not just availability, a core engineering requirement of the role.

Alongside that, the domain covers partner management, a rewards and retention platform serving tens of millions of users, and our marketing technology stack, including the engineering and customisation of Braze, the platform we use for customer engagement. The mandate is modernisation and reliability: re-architecting systems that have grown very quickly and making them dependable at a scale of more than 20 million users. This is a platform engineering and legacy modernisation challenge first and foremost, and prior CRM or SalesTech experience is genuinely not required.

Who You Are

• You have 10–15 years of overall software engineering experience, with at least 5 years leading engineering teams through growth phases.
• 5+ years of hands-on, production-level experience writing and shipping Java code as a practising engineer. This means years spent writing Java yourself, not years spent overseeing teams who write it.
• At least 5 years of experience managing managers — leading an engineering organisation through other engineering leaders, rather than running a single team.
• You have proven platform engineering experience at scale — building and running complex distributed systems, not feature delivery alone.
• You have navigated legacy migrations and re-architecture projects at 20M+ user scale.
• You have strong backend engineering skills in high-throughput, data-intensive distributed systems, and are proficient in Java and Spring Boot.
• You have managed and developed large engineering teams of 20 or more members.
• Experience building systems where financial correctness matters — commissions, payouts, wallets, ledgers or equivalent — is a strong advantage.
• A fintech or payments background is strongly preferred. CRM or SalesTech domain experience is nice to have and explicitly not required.
• Exposure to customer engagement or marketing automation platforms such as Braze is a plus, but not a requirement.

Cultural Alignment

As well, we assess every candidate across eight dimensions that define how great leaders operate at Moniepoint. We look for evidence of all eight throughout the process, not just in a single conversation.

• Customer Obsession: Build deep empathy for users. Solve problems intuitively, and fix root causes, not just tickets.
• Craft: Master the fundamentals. Reason from first principles, make trade-offs explicit, and raise the bar on quality.
• Systemisation: Turn repeating decisions into scalable mechanisms. Reduce cognitive load and raise engineering quality.
• Urgency: Move with disciplined speed. Act autonomously within scope, remove friction, and escalate risks early.
• Ownership: Treat the platform as your own. Take initiative across boundaries and follow through without reminders.
• No Ego: Put the mission first. Share credit, welcome debate, and never protect status over team outcomes.
• Candour: Surface uncomfortable truths and risks early. Intelligent failure is welcome; concealment is not.
• Integrity: Stay truthful and ethically consistent. Refuse toxic behavior. Performance without integrity is unacceptable.

What Success Looks Like In The Role

• Legacy systems modernised and re-architected, with measurable improvement in reliability and performance.
• Commissions and earnings calculated, attributed and paid accurately and on time, at network scale.
• A sales and marketing platform that scales with a rapidly growing agent network across multiple markets.
• Commercial teams able to move faster because the tooling beneath them is dependable.
• A high-performing engineering team with a strong bench of managers and senior engineers.

Why Join Us

• Own the platform behind the commercial engine of one of Africa’s largest digital banks — the system 50,000 people rely on to do their jobs and to get paid.
• A genuine platform modernisation mandate with the autonomy and backing to see it through.
• Be part of a mission-driven company impacting millions of businesses and individuals across Africa and beyond.

What To Expect In The Hiring Process

• 60 minute High level System Design round with one of our Engineering Managers.
• 60 minute Panel Interview with 2 of our Head of Engineering leaders. 30 minutes focused on a technical deep dive into your CV and into a project or system you built in the past. 30 minutes focused on testing for leadership attributes.
• 60 minute Stakeholder Management Round with one of our Product Heads/VPs, focused on your stakeholder management and collaboration skills with product and business.
• 60 minute Technical round and Culture fit interview with our Co-founder & Group CTO (the hiring manager).

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

#LI-Remote