Writing.io Jobs

Find the best remote jobs. Answer a few questions and we'll deploy a powerful assistant to help you search, create alerts, and more.

1 What roles are you open to?

2 Experience level

3 Work style

Did you know? If memory is enabled, Writing.io can remember your job search preferences and help you to improve your resume, craft customized outreach and more.

Support Director Customer Support at SecurityScorecard

Leads and develops the customer support organization, improving processes, AI-enabled case handling, customer experience, and cross-functional issue resolution.

Exec Hybrid Posted 8 days ago RemoteFirstJobs Product
What this role involves

About SecurityScorecard:

SecurityScorecard is the global leader in cybersecurity ratings, with over 12 million companies continuously rated, operating in 64 countries. Founded in 2013 by security and risk experts Dr. Alex Yampolskiy and Sam Kassoumeh and funded by world-class investors, SecurityScorecard’s patented rating technology is used by over 25,000 organizations for self-monitoring, third-party risk management, board reporting, and cyber insurance underwriting; making all organizations more resilient by allowing them to easily find and fix cybersecurity risks across their digital footprint.

Headquartered in New York City, our culture has been recognized by Inc Magazine as a “Best Workplace,” by Crain’s NY as a “Best Places to Work in NYC,” and as one of the 10 hottest SaaS startups in New York for two years in a row. Most recently, SecurityScorecard was named to Fast Company’s annual list of theWorld’s Most Innovative Companies for 2023 and to the Achievers 50 Most Engaged Workplaces in 2023 award recognizing “forward-thinking employers for their unwavering commitment to employee engagement.”  SecurityScorecard is proud to be funded by world-class investors including Silver Lake Waterman, Moody’s, Sequoia Capital, GV and Riverwood Capital.

About the Role:

We’re looking for an AI-native support leader to own and evolve our customer support function. This role sits at the intersection of support, customers, and engineering. The person in this seat is obsessed with the customer experience, thinks in patterns rather than tickets, and treats every support interaction as a signal that can shorten time to value, prevent the next escalation, and move the needle on retention and growth.

This role follows a hybrid work model based on proximity to our office locations. Employees who live within 75 miles of our Midtown NYC or Downtown Austin office are required to work onsite 1–2 days per week. Employees who live outside a 75-mile radius of both offices are eligible for fully remote work.

What You’ll Do

  • Lead and develop a high-performing support team, building an operating model that uses AI tools to triage, resolve, and route cases faster, without losing the human judgment high value customers need for complex issues.
  • Relentless focus on reducing time to value and removing friction at every touchpoint.
  • Identify and remove internal blockers that slow the team down, whether that’s tooling, process, staffing, or cross-team handoffs.
  • Partner closely with Product on the support roadmap, feeding customer signal into prioritization and closing the loop on shipped fixes.
  • Analyze support case data to identify patterns and emerging trends, and work directly with Engineering to get ahead of issues before they escalate or repeat at scale.
  • Build and maintain an escalation management process that catches risk early and keeps the right stakeholders informed.
  • Get on calls with customers regularly, this is not a desk-only leadership role. Show up for high-value or high-risk conversations, listen first, and use what you hear to improve the broader system.
  • Partner with CSMs and Account teams to align support strategy with account health, renewal conversations, and expansion opportunities.
  • Define and track the metrics that matter CSAT, time to resolution, time to value, escalation rate and tie support performance directly to NRR and GRR outcomes.
  • Champion a culture of customer obsession across the team: hire, coach, and develop support professionals who listen well and advocate hard for the customer.

Required Qualifications:

  • Experience leading a support, customer success, or technical services team, with a track record of measurably improving customer experience metrics.
  • Genuine fluency with AI tools in a support context, implementing or scaling AI-assisted triage, drafting, knowledge retrieval, or case deflection, and you understand both the upside and the limits.
  • Strong analytical instincts: comfortable digging into case data to find root causes and trends, not just closing tickets.
  • Collaborative, cross-functional operating style to build real partnerships with Product, Engineering, and GTM teams rather than working in a silo.
  • Excellent listening skills and genuine comfort being customer-facing, including joining live calls when it matters.
  • A clear grasp of how support work connects to revenue outcomes like NRR and GRR
  • Strong people leadership skills hiring, coaching, performance management, with a customer centric culture centered on the customer.

Preferred Qualifications:

  • Experience in cybersecurity.
  • Familiarity with support and CS tooling (e.g., Salesforce, ServiceCloud & Zendesk, Zapier, Claude, Snowflake, Python) and experience integrating AI copilots or agents into those workflows.
  • Experience building or scaling a support function through a period of growth.

Benefits:

Specific to each country, we offer a competitive salary, stock options, Health benefits, and unlimited PTO, parental leave, tuition reimbursements, and much more!

The estimated total compensation range for this position is $170,000 - $185,000 USD (base plus bonus). Actual compensation for the position is based on a variety of factors, including, but not limited to affordability, skills, qualifications and experience, and may vary from the range. In addition to base salary, employees may also be eligible for annual performance-based incentive compensation awards and equity, among other company benefits.

SecurityScorecard is committed to Equal Employment Opportunity and embraces diversity. We believe that our team is strengthened through hiring and retaining employees with diverse backgrounds, skill sets, ideas, and perspectives. We make hiring decisions based on merit and do not discriminate based on race, color, religion, national origin, sex or gender (including pregnancy) gender identity or expression (including transgender status), sexual orientation, age, marital, veteran, disability status or any other protected category in accordance with applicable law.

We also consider qualified applicants regardless of criminal histories, in accordance with applicable law. We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, please contact talentacquisitionoperations@securityscorecard.io.

Any information you submit to SecurityScorecard as part of your application will be processed in accordance with the Company’s privacy policy and applicable law.

SecurityScorecard does not accept unsolicited resumes from employment agencies.  Please note that we do not provide immigration sponsorship for this position.   #LI-DNI

Read the full description
Product Squarespace: Senior Product Director, Client Engagement Group

Leads product strategy, roadmap, revenue performance, and a team of product managers for Squarespace's customer engagement platform.

Exec Hybrid Posted 10 days ago We Work Remotely — Programming
What this role involves

Headquarters: Remote, United States

At Squarespace, we empower our product teams to solve hard problems in ways that our customers love and strengthen our business. As Senior Director of Product for the Client Engagement Group (CEG), you will lead the product strategy and execution for Squarespace's customer engagement platform: the CRM, email campaigns, automations, and transactional communications that enable our merchants to build lasting customer relationships and grow their businesses on Squarespace.

The Client Engagement Group sits at the center of Squarespace's growth strategy. Our marketing tools are a critical lever in increasing product attach, reducing merchant churn, and building a differentiated position in the service commerce landscape. You will own the vision for transforming our current communications offering into a unified customer engagement hub… one that competes with best-in-class tools while leveraging Squarespace's unique data and ecosystem advantages.

You will report directly to the President of Squarespace and serve as a member of the Product leadership team. You will have the option of working on-site (hybrid) at our NYC headquarters or remotely within the U.S.

You’ll Get To… 

  • Define and drive the multi-year product vision and strategy for CEG - spanning CRM, email campaigns, automations, transactional communications, and emerging channels including SMS - with a clear line of sight to revenue growth and platform impact
  • Own the Email Campaigns business line end-to-end: report on revenue performance, develop engagement and GTM strategies, and lead roadmap decisions in close partnership with commercial and marketing stakeholders
  • Build toward a competitive, full-featured customer engagement platform by prioritizing investments in business CRM, transactional automations, flexible communication channels, and advanced segmentation that meet the sophisticated needs of today's service sellers
  • Lead, grow, and mentor a team of product managers across multiple product lines, setting a high bar for hypothesis-driven development, roadmap rigor, and customer-centricity
  • Partner with Engineering and Design functional leads to deliver outcomes across the team; step in to remove blockers and maintain velocity on high-priority initiatives
  • Collaborate across the Squarespace ecosystem - with Commerce, Growth, Financial Solutions, and GTM - to ensure CEG products are deeply integrated into the broader platform
  • Champion the use of Squarespace data and AI to create smarter automation flows, personalized outreach, and differentiated customer engagement experiences that competitors cannot easily replicate
  • Shape the process, craft, and standards for senior product leadership at Squarespace

Who We’re Looking For 

  • 12+ years of product management experience, with a meaningful portion spent building and scaling customer engagement, CRM, marketing, or communications products
  • 5+ years leading and developing teams of product managers in complex, multi-product environments
  • Deep familiarity with the customer engagement and email service provider landscape; informed perspective on what it takes to compete with and differentiate from best-in-class marketing and CRM tools
  • Demonstrated ability to own a revenue-generating product line with accountability for business outcomes, not just product delivery
  • Strong strategic instincts paired with a bias for execution; comfortable operating at the intersection of vision-setting and unblocking day-to-day team work
  • Excellent communicator and cross-functional partner with the credibility to influence senior leadership and align stakeholders across product, engineering, commercial, and marketing functions
  • Experience applying hypothesis-driven development and experimentation to accelerate product-market fit and grow adoption

Benefits & Perks

  • A choice between medical plans with an option for 100% covered premiums including medical, dental, and vision
  • Supplemental Life and Disability Insurance plans
  • Fertility and adoption benefits
  • Headspace mindfulness app subscription
  • Global Employee Assistance Program
  • Retirement benefits with employer match
  • Flexible paid time off
  • 12 weeks paid parental leave and family care leave
  • Pretax commuter benefit
  • Education reimbursement
  • Employee donation match to community organizations
  • 7 Global Employee Resource Groups (ERGs)
  • Dog-friendly workplace
  • Free lunch and snacks
  • Private rooftop
  • Hack week twice per year

US Cash Compensation Range

Cash Compensation Range: $323,000 - $435,000 USD

The base salary for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors.

In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include overtime pay), Squarespace employees are eligible to be granted an option to purchase our common stock. Sales positions generally offer a competitive On Target Earnings (OTE) incentive structure in addition to base salary.

About Squarespace

Squarespace is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity and creating and managing social media presence with Bio Sites and Unfold. Our team of more than 1,700 is headquartered in New York City, with offices in Dublin, Ireland, and Aveiro, Portugal. For more information about our company, visit https://www.squarespace.com/about/careers. 

Our Commitment 

Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.



#LI-Hybrid

Thank you in advance for providing the following details about your work history from your resume! This helps us ensure that your candidate information is accurate and consistent during the hiring process.

 

Squarespace will never solicit your personal banking information or ask you to transfer money in connection with a job offer or interview. We also will not reach out to you via phone or SMS without your permission or knowledge.

 

If you plan to use AI in any capacity during your candidate journey, please review our Candidate AI Policy.

To apply: https://weworkremotely.com/remote-jobs/squarespace-senior-product-director-client-engagement-group

Read the full description
Product Vice President, Consumer Products & Growth - CouponFollow at System1

Leads consumer product strategy, growth, partnerships, analytics, and business performance for CouponFollow’s browser extension and mobile apps.

Exec Hybrid Posted 11 days ago RemoteFirstJobs Product
What this role involves

About CouponFollow

At CouponFollow (NextGen), a System1 company (NYSE: SST), we help over 25 million monthly users save money by connecting them with real, verified coupon codes from thousands of leading retailers. As one of the world’s leading organic coupon sites, CouponFollow.com, we’re rapidly expanding our product offerings, user experience, and strategic partnerships.

About the Role

We are looking for a Vice President, Consumer Products & Growth to take end-to-end ownership of our browser extension and related mobile apps business, as well as new strategic growth products in the deals and savings space. This is a hybrid business owner / growth / product-owner role. You’ll set the strategy for how we grow these businesses: marketing, installs, retention, and monetization, own the partner relationships that make that growth possible, and work hand-in-hand with product and engineering to ship the roadmap that gets us there. You will be the single point of accountability for the business’s performance and growth trajectory.

Responsibilities:

Strategy & Business Ownership

  • Own the extension and related business plans and operating cadence, with accountability for revenue, forecasting, KPI performance, and resource allocation; identify performance gaps early and lead corrective actions across the organization.

  • Define the growth strategy for the consumer product portfolio, setting the strategic priorities, growth levers, and market-positioning choices that will drive sustainable scale.

  • Set strategic product direction and roadmap priorities to enhance the product experience and business metrics.

  • Source and prioritize new business opportunities, evaluating build-vs-partner tradeoffs and sizing potential impact.

  • Build and scale a high-performing team to drive the business, establishing clear processes, staffing models, and quality standards to maintain strong user experience as volume grows.

Performance & Analytics

  • Own performance management of the CouponFollow browser extensions and mobile  apps — analyzing, interpreting, and reporting on funnel, acquisition, retention, and cashback performance data.

  • Establish the reporting cadence and metrics framework the business is run against, surfacing insights and recommendations to leadership.

Growth Partnerships & Distribution

  • Own the strategy and execution for performance-based CPA/CPI partnerships that drive installs, activation, and monetization.

  • Manage the creator/UGC growth function against clear performance targets.

  • Build and grow high-value partner distribution relationships across affiliate networks, merchants, and other distribution partners, with a clear focus on scalable, pay-for-performance models.

  • Design, test, and optimize CPA (cost per action) and CPI (cost per install) offers, payout structures, and tracking frameworks to maximize efficient growth and LTV.

  • Work closely with the partnerships team to align affiliate network and merchant relationships with the extension/app  business, ensuring clear KPIs, attribution, and payout accountability.

  • Define and track partner performance metrics (e.g., eCPI, eCPA, ROAS, retention cohorts) and run regular partner reviews to scale winners and cut underperformers.

Compliance & Risk

  • Ensure compliance with tracking technologies, digital marketing standards, and affiliate network stand-down rules.

  • Collaborate with product, data, and legal to ensure compliant tracking, fraud prevention, and clean integration of partner-sourced traffic into the extension funnel.

Cross-functional Execution

  • Manage and develop the paid growth function responsible for day-to-day channel execution - approve budgets, targets, and LTV-based guardrails while holding the team accountable for efficient, scalable growth.

  • Partner closely with product and engineering to translate strategy into a shipped roadmap.

  • Act as the connective tissue between partnerships, product, engineering, and leadership to keep the extension business aligned and moving.

Required Qualifications:

  • 8+ years of relevant experience with responsibility for consumer and product activities (e.g. product growth, product management, GM or P&L owner).

  • Demonstrated success developing and scaling performance-based growth programs, including CPA/CPI partnerships, affiliate channels, or other pay-for-performance distribution models.

  • Proven track record building, launching, and maintaining high-scale, successful products.

  • Experience strategically influencing and aligning senior stakeholders and key partners to consistently drive action, results, and change.

  • Hands-on, “roll up your sleeves” mindset, with the ability to be a driver and change agent in an organization.

  • Strong business acumen and data analytics proficiency.

  • Bachelor’s degree in business, engineering, marketing, or a related field (or equivalent practical experience).

Nice To Have:

  • Experience managing app and/or browser extension products.

  • Experience in affiliate marketing or digital partnerships.

  • Experience in the shopping and deals space.

What We Have To Offer:

  • Competitive salary + bonus + equity
  • Generous PTO + 11 company holidays
  • Open sick time
  • 100% covered Medical, Dental, Vision for employees
  • 401k with match
  • Health & Dependent Care Flex Spending Account
  • Paid professional development
  • Leadership & growth opportunities
  • Virtual company and team building events

Equal Employment Opportunity:

System1 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

This role is a fully-remote role, and can work in the following states: Connecticut, Georgia, Illinois, Massachusetts, Missouri, New Jersey, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Texas, Virginia.

SECURITY NOTICE:

Please be aware that fraudulent individuals or organizations may pose as System1 Recruiters or Hiring Managers in an attempt to solicit personal or financial information.  All legitimate System1 career opportunities are published directly on our official website, www.System1.com.   Authentic emails from our recruiting team will only come from an official @system1.com email address.  System1 will never ask candidates for money, banking information, processing fees, or equipment purchases during any stage of the recruitment process.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Read the full description
Product Vice President, Consumer Products & Growth - CouponFollow at System1

Owns consumer product strategy, growth, partnerships, analytics, roadmap, and business performance for CouponFollow’s browser extension and mobile apps.

Exec Hybrid Posted 11 days ago RemoteFirstJobs Product
What this role involves

About CouponFollow

At CouponFollow (NextGen), a System1 company (NYSE: SST), we help over 25 million monthly users save money by connecting them with real, verified coupon codes from thousands of leading retailers. As one of the world’s leading organic coupon sites, CouponFollow.com, we’re rapidly expanding our product offerings, user experience, and strategic partnerships.

About the Role

We are looking for a Vice President, Consumer Products & Growth to take end-to-end ownership of our browser extension and related mobile apps business, as well as new strategic growth products in the deals and savings space. This is a hybrid business owner / growth / product-owner role. You’ll set the strategy for how we grow these businesses: marketing, installs, retention, and monetization, own the partner relationships that make that growth possible, and work hand-in-hand with product and engineering to ship the roadmap that gets us there. You will be the single point of accountability for the business’s performance and growth trajectory.

Responsibilities:

Strategy & Business Ownership

  • Own the extension and related business plans and operating cadence, with accountability for revenue, forecasting, KPI performance, and resource allocation; identify performance gaps early and lead corrective actions across the organization.

  • Define the growth strategy for the consumer product portfolio, setting the strategic priorities, growth levers, and market-positioning choices that will drive sustainable scale.

  • Set strategic product direction and roadmap priorities to enhance the product experience and business metrics.

  • Source and prioritize new business opportunities, evaluating build-vs-partner tradeoffs and sizing potential impact.

  • Build and scale a high-performing team to drive the business, establishing clear processes, staffing models, and quality standards to maintain strong user experience as volume grows.

Performance & Analytics

  • Own performance management of the CouponFollow browser extensions and mobile  apps — analyzing, interpreting, and reporting on funnel, acquisition, retention, and cashback performance data.

  • Establish the reporting cadence and metrics framework the business is run against, surfacing insights and recommendations to leadership.

Growth Partnerships & Distribution

  • Own the strategy and execution for performance-based CPA/CPI partnerships that drive installs, activation, and monetization.

  • Manage the creator/UGC growth function against clear performance targets.

  • Build and grow high-value partner distribution relationships across affiliate networks, merchants, and other distribution partners, with a clear focus on scalable, pay-for-performance models.

  • Design, test, and optimize CPA (cost per action) and CPI (cost per install) offers, payout structures, and tracking frameworks to maximize efficient growth and LTV.

  • Work closely with the partnerships team to align affiliate network and merchant relationships with the extension/app  business, ensuring clear KPIs, attribution, and payout accountability.

  • Define and track partner performance metrics (e.g., eCPI, eCPA, ROAS, retention cohorts) and run regular partner reviews to scale winners and cut underperformers.

Compliance & Risk

  • Ensure compliance with tracking technologies, digital marketing standards, and affiliate network stand-down rules.

  • Collaborate with product, data, and legal to ensure compliant tracking, fraud prevention, and clean integration of partner-sourced traffic into the extension funnel.

Cross-functional Execution

  • Manage and develop the paid growth function responsible for day-to-day channel execution - approve budgets, targets, and LTV-based guardrails while holding the team accountable for efficient, scalable growth.

  • Partner closely with product and engineering to translate strategy into a shipped roadmap.

  • Act as the connective tissue between partnerships, product, engineering, and leadership to keep the extension business aligned and moving.

Required Qualifications:

  • 8+ years of relevant experience with responsibility for consumer and product activities (e.g. product growth, product management, GM or P&L owner).

  • Demonstrated success developing and scaling performance-based growth programs, including CPA/CPI partnerships, affiliate channels, or other pay-for-performance distribution models.

  • Proven track record building, launching, and maintaining high-scale, successful products.

  • Experience strategically influencing and aligning senior stakeholders and key partners to consistently drive action, results, and change.

  • Hands-on, “roll up your sleeves” mindset, with the ability to be a driver and change agent in an organization.

  • Strong business acumen and data analytics proficiency.

  • Bachelor’s degree in business, engineering, marketing, or a related field (or equivalent practical experience).

Nice To Have:

  • Experience managing app and/or browser extension products.

  • Experience in affiliate marketing or digital partnerships.

  • Experience in the shopping and deals space.

What We Have To Offer:

  • Competitive salary + bonus + equity
  • Generous PTO + 11 company holidays
  • Open sick time
  • 100% covered Medical, Dental, Vision for employees
  • 401k with match
  • Health & Dependent Care Flex Spending Account
  • Paid professional development
  • Leadership & growth opportunities
  • Virtual company and team building events

Equal Employment Opportunity:

System1 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

This role is a fully-remote role, and can work in the following states: Connecticut, Georgia, Illinois, Massachusetts, Missouri, New Jersey, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Texas, Virginia.

SECURITY NOTICE:

Please be aware that fraudulent individuals or organizations may pose as System1 Recruiters or Hiring Managers in an attempt to solicit personal or financial information.  All legitimate System1 career opportunities are published directly on our official website, www.System1.com.   Authentic emails from our recruiting team will only come from an official @system1.com email address.  System1 will never ask candidates for money, banking information, processing fees, or equipment purchases during any stage of the recruitment process.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Read the full description
Engineer Sr. Director of Software Engineering at Denmark in USA

Senior Director leads engineering teams across HR product portfolio, driving AI-native development and establishing technical standards while managing cross-functional alignment and execution.

Exec Hybrid Posted 12 days ago RemoteFirstJobs Product
What this role involves

Please Note: This is a Utah-based hybrid position which will require some regular in-office days each week. Additionally, employment with BambooHR is contingent on passing both a background and credit check.

At BambooHR, we’re all about setting people free to do great work, and we believe AI is a powerful partner in that mission. We’re leaning into intelligent tools to streamline our workflows, giving us more time for high-impact innovation. We look for curious, forward-thinking people who are ready to explore how AI can elevate their work and help us reimagine the future of HR.

Essential Job Duties

At BambooHR, the employee journey begins with hiring and continues through onboarding, performance, compensation, benefits, development and learning, rewards and recognition, and community. As Senior Director of Software Engineering, you will own engineering across this portfolio and transform these experiences into a coherent employee journey powered by applied AI. You will play a central role in realizing the full vision of Bamboo AI while delivering secure, reliable products that help people do great work. You will model BambooHR’s values and build a culture of ownership, learning, collaboration, and accountability.

You will:

  • Own the engineering outcomes for the employee journey across multiple teams, proactively identifying the most important problems and building the path to solve them.
  • Align Product, Technology, Customer Experience, and go-to-market leaders around a unified employee-journey strategy. Communicate tradeoffs, decisions, priorities, and risks clearly enough that teams and executives can act.
  • Lead AI-native product development across the employee journey, turning customer problems into applied-AI experiences with measurable value.
  • Transform how engineering teams build by establishing agentic practices that improve speed, quality, and learning.
  • Turn decisions into reliable execution by establishing operating mechanisms, surfacing risk early, resolving cross-team dependencies, and staying with the work until it produces measurable results.
  • Build a results-oriented leadership team of engineering managers and senior technical leaders, with clear accountability, strong judgment, and succession depth.
  • Set the technical bar for architecture, quality, reliability, security, privacy, and technical health across the portfolio, making the tradeoffs required to modernize while continuing to deliver.

What You Need to Get the Job Done

  • 15+ years of experience in software development and engineering leadership, including 5+ years in a Director-level or comparable leader-of-leaders role across multiple SaaS product teams.
  • A demonstrated record of independently spotting important, ambiguous problems and owning measurable outcomes across organizational boundaries.
  • Exceptional product and business judgment, including the ability to work backward from customer outcomes, make company-level tradeoffs, and decide what not to pursue.
  • Fluency using AI in your own leadership work, with experience guiding engineering teams through an agentic transformation and sound judgment about where human review remains essential.
  • Experience leading AI-native products from problem selection through production, with measurable customer value.
  • Strong execution discipline, including turning strategy into priorities, owners, operating mechanisms, metrics, and reliable delivery.
  • A record of developing results-oriented engineering managers and senior technical leaders who increased their judgment, scope, and organizational impact, while building leadership depth and succession coverage.
  • Strong architectural and technical depth, with experience modernizing and operating secure, reliable SaaS systems at scale.
  • Exceptional cross-functional and executive communication, with a record of aligning Product, Technology, Customer Experience, and go-to-market leaders around shared outcomes.
  • A bachelor’s degree in Computer Science, a related field, or equivalent practical experience.

What Will Make Us REALLY Love You

  • Experience in HR technology or adjacent employee-experience domains, especially benefits administration or payroll, including unifying fragmented product areas into a coherent customer journey.
  • Experience building SaaS products for small and medium-sized businesses.

What You’ll Love About Us

  • List Benefits found on Boilerplate SOP

About Us

At BambooHR, we’re building something different: we’re building a people intelligence platform that transforms HR and sets people free to do great work! We’re a proven market leader driving innovation while building lasting success through thoughtful, sustainable growth. Here, you’ll find a place that champions growth: both professional and personal, both individual and collective.

We invest in potential, giving you the space to stretch your capabilities and turn good ideas into reality while providing the safety net of a supportive, values-driven culture. Our approach combines meaningful work with meaningful lives, offering competitive benefits, professional development, and the flexibility to thrive both in and outside the office.

What sets us apart isn’t just what we do, but how we do it: with openness, integrity, and a shared commitment to doing the right thing. Join us in creating HR software that makes work better for everyone, while we make work better for you.

BambooHR is committed to the full inclusion of all qualified individuals and will ensure that persons with disabilities are provided reasonable accommodations throughout the hiring process.  If you would like to request accommodations, please let your recruiter know.

BambooHR is An Equal Opportunity Employer–M/F/D/V Because our team members are trusted to handle sensitive information, we require all candidates that receive and accept employment offers to complete a background check before being hired.

For information on California Privacy Policy, click here.

Our process utilizes AI as an assistant to efficiently process and analyze candidate data. Recruiters and hiring managers maintain full oversight and accountability, ensuring that all final selection and rejection decisions are human-made and based solely on objective job qualifications. Please see our General Privacy Notice and California Privacy Notice for more details.

See our AI Guidelines for Candidates for details on how BambooHR uses AI in recruiting, how we expect candidates to use AI, and what is not allowed.

Read the full description
Engineer Sr. Director of Software Engineering at Denmark in USA

Senior Director of Software Engineering leads engineering teams across an HR product portfolio, driving AI-native product development and establishing engineering excellence standards.

Exec Hybrid Posted 12 days ago RemoteFirstJobs Product
What this role involves

Please Note: This is a Utah-based hybrid position which will require some regular in-office days each week. Additionally, employment with BambooHR is contingent on passing both a background and credit check.

At BambooHR, we’re all about setting people free to do great work, and we believe AI is a powerful partner in that mission. We’re leaning into intelligent tools to streamline our workflows, giving us more time for high-impact innovation. We look for curious, forward-thinking people who are ready to explore how AI can elevate their work and help us reimagine the future of HR.

Essential Job Duties

At BambooHR, the employee journey begins with hiring and continues through onboarding, performance, compensation, benefits, development and learning, rewards and recognition, and community. As Senior Director of Software Engineering, you will own engineering across this portfolio and transform these experiences into a coherent employee journey powered by applied AI. You will play a central role in realizing the full vision of Bamboo AI while delivering secure, reliable products that help people do great work. You will model BambooHR’s values and build a culture of ownership, learning, collaboration, and accountability.

You will:

  • Own the engineering outcomes for the employee journey across multiple teams, proactively identifying the most important problems and building the path to solve them.
  • Align Product, Technology, Customer Experience, and go-to-market leaders around a unified employee-journey strategy. Communicate tradeoffs, decisions, priorities, and risks clearly enough that teams and executives can act.
  • Lead AI-native product development across the employee journey, turning customer problems into applied-AI experiences with measurable value.
  • Transform how engineering teams build by establishing agentic practices that improve speed, quality, and learning.
  • Turn decisions into reliable execution by establishing operating mechanisms, surfacing risk early, resolving cross-team dependencies, and staying with the work until it produces measurable results.
  • Build a results-oriented leadership team of engineering managers and senior technical leaders, with clear accountability, strong judgment, and succession depth.
  • Set the technical bar for architecture, quality, reliability, security, privacy, and technical health across the portfolio, making the tradeoffs required to modernize while continuing to deliver.

What You Need to Get the Job Done

  • 15+ years of experience in software development and engineering leadership, including 5+ years in a Director-level or comparable leader-of-leaders role across multiple SaaS product teams.
  • A demonstrated record of independently spotting important, ambiguous problems and owning measurable outcomes across organizational boundaries.
  • Exceptional product and business judgment, including the ability to work backward from customer outcomes, make company-level tradeoffs, and decide what not to pursue.
  • Fluency using AI in your own leadership work, with experience guiding engineering teams through an agentic transformation and sound judgment about where human review remains essential.
  • Experience leading AI-native products from problem selection through production, with measurable customer value.
  • Strong execution discipline, including turning strategy into priorities, owners, operating mechanisms, metrics, and reliable delivery.
  • A record of developing results-oriented engineering managers and senior technical leaders who increased their judgment, scope, and organizational impact, while building leadership depth and succession coverage.
  • Strong architectural and technical depth, with experience modernizing and operating secure, reliable SaaS systems at scale.
  • Exceptional cross-functional and executive communication, with a record of aligning Product, Technology, Customer Experience, and go-to-market leaders around shared outcomes.
  • A bachelor’s degree in Computer Science, a related field, or equivalent practical experience.

What Will Make Us REALLY Love You

  • Experience in HR technology or adjacent employee-experience domains, especially benefits administration or payroll, including unifying fragmented product areas into a coherent customer journey.
  • Experience building SaaS products for small and medium-sized businesses.

What You’ll Love About Us

  • List Benefits found on Boilerplate SOP

About Us

At BambooHR, we’re building something different: we’re building a people intelligence platform that transforms HR and sets people free to do great work! We’re a proven market leader driving innovation while building lasting success through thoughtful, sustainable growth. Here, you’ll find a place that champions growth: both professional and personal, both individual and collective.

We invest in potential, giving you the space to stretch your capabilities and turn good ideas into reality while providing the safety net of a supportive, values-driven culture. Our approach combines meaningful work with meaningful lives, offering competitive benefits, professional development, and the flexibility to thrive both in and outside the office.

What sets us apart isn’t just what we do, but how we do it: with openness, integrity, and a shared commitment to doing the right thing. Join us in creating HR software that makes work better for everyone, while we make work better for you.

BambooHR is committed to the full inclusion of all qualified individuals and will ensure that persons with disabilities are provided reasonable accommodations throughout the hiring process.  If you would like to request accommodations, please let your recruiter know.

BambooHR is An Equal Opportunity Employer–M/F/D/V Because our team members are trusted to handle sensitive information, we require all candidates that receive and accept employment offers to complete a background check before being hired.

For information on California Privacy Policy, click here.

Our process utilizes AI as an assistant to efficiently process and analyze candidate data. Recruiters and hiring managers maintain full oversight and accountability, ensuring that all final selection and rejection decisions are human-made and based solely on objective job qualifications. Please see our General Privacy Notice and California Privacy Notice for more details.

See our AI Guidelines for Candidates for details on how BambooHR uses AI in recruiting, how we expect candidates to use AI, and what is not allowed.

Read the full description
Operations Director, Operational Transformation & Integrations at Technical Safety Services

Director leads enterprise operational transformation initiatives, process improvement programs, and post-acquisition integrations across the organization.

Exec Hybrid Posted 14 days ago RemoteFirstJobs Product
What this role involves

How You’ll Shape Our Success

TSS is growing rapidly through organic growth and acquisitions, and we need an experienced operator to help us scale how the business works. As Director of Operational Transformation and Integrations, you will lead enterprise initiatives that improve processes, strengthen operating discipline, integrate acquired companies, and turn business needs into practical, measurable solutions.

This is an operations-led transformation role, not an IT leadership position. Technology will often enable the work, but your focus will be the business: understanding how work gets done today, designing a better future state, building the structure required to execute, and ensuring changes are adopted and sustained.

You will bring the rigor of a scaled organization without overcomplicating the solution. The right person is a hands-on builder who is equally comfortable mapping a process, analyzing performance data, structuring a major program, leading an integration, and helping leaders and frontline teams navigate change.

Your Day-to-Day Environment

  • Partner with leaders across Operations, Finance, HR, Sales, IT, and acquired companies to solve cross-functional business challenges
  • Move between strategy and hands-on execution, from diagnosing a process and analyzing data to building the roadmap and leading implementation
  • Lead multiple enterprise initiatives using clear governance, milestones, decision points, risks, and measurable outcomes
  • Manage and develop project managers, business analysts, and data analysts
  • Translate structured transformation methods into practical tools that fit the audience and the business
  • Travel approximately 10–25% to support integrations and other strategic initiatives

What You’ll Take Ownership Of

  • Build and lead TSS’s operational transformation roadmap, turning business priorities into sequenced programs with clear owners, milestones, and measurable results
  • Assess how work is performed across the company; map current-state processes, identify root causes and constraints, and design scalable future-state processes
  • Lead process improvement initiatives that improve productivity, quality, cycle time, cost, capacity, customer experience, or revenue performance
  • Establish practical operating mechanisms, including KPIs, dashboards, management cadences, standard work, accountability structures, and continuous-improvement routines
  • Serve as the business leader for major system deployments, partnering with IT and functional teams from requirements and process design through testing, rollout, adoption, and value realization
  • Support acquisition due diligence through operational assessments, process and systems reviews, risk identification, and integration planning
  • Lead post-acquisition integration across people, operating processes, systems, data, and performance management while protecting business continuity and respecting the strengths of the acquired company
  • Build repeatable integration playbooks, tools, and governance that improve speed, consistency, and value realization across future acquisitions
  • Structure major programs with the appropriate core team, executive sponsors or steering committee, decision gates, dependencies, risk management, and executive reporting
  • Use data and analytics to identify opportunities, test assumptions, measure impact, and ensure improvements are sustained
  • Develop project managers and analysts to operate as strong business partners who bring clarity, insight, and execution discipline
  • Lead change with sound judgment and high emotional intelligence, introducing only the level of structure needed to help the business move forward

Perks, Pay, and Benefits

  • Earn $130,000–$170,000 annually, plus eligibility for an annual performance bonus, based on your experience, skills, and overall qualifications
  • Opportunity to influence how a rapidly growing company operates and integrates future acquisitions
  • Comprehensive medical, dental, and vision coverage
  • 401(k) with company match
  • Life insurance, short-term disability, and long-term disability coverage
  • Employee Assistance Program
  • Professional growth opportunities and direct exposure to executive leadership

Your Journey With Us

  • Recruiter screen
  • Interview with the hiring manager
  • Business case study and presentation
  • Conditional offer
  • Background check
  • Start your new role!

What You’ll Bring

  • Bachelor’s degree in Business, Engineering, Operations, Supply Chain, or a related field; equivalent combinations of education and experience will be considered
  • 10+ years of progressive experience in operational transformation, operational excellence, business operations, process improvement, enterprise programs, integration leadership, or related work
  • 5+ years leading and developing teams, including experience managing project managers, business analysts, data analysts, or continuous-improvement professionals
  • Demonstrated ownership of large cross-functional programs from problem definition and business case through implementation, adoption, and measurable results
  • Hands-on experience using Lean, Six Sigma, value-stream mapping, root-cause analysis, or comparable process-improvement methods; Green Belt or Black Belt certification is strongly preferred
  • Experience serving as the business or program leader for at least one significant ERP, CRM, field-service, workflow, or data-platform deployment from planning through launch and adoption
  • Direct experience leading or sponsoring post-acquisition integrations and aligning operating processes, teams, systems, and data
  • Experience establishing program governance, including core teams, executive sponsors or steering committees, decision gates, KPIs, risk management, and executive reporting
  • Strong analytical capability and a record of tying transformation work to quantified business outcomes
  • Business judgment and commercial acumen, with the ability to understand how process and systems decisions affect customers, employees, revenue, cost, and scalability
  • Experience in field services, healthcare services, laboratory services, manufacturing, or another multi-site service environment is preferred
  • Ability to travel up to 25% based on business needs

We are especially interested in candidates whose resumes show measurable results. Examples may include cost savings, productivity or capacity gains, shorter cycle times, improved quality, increased revenue, faster integrations, stronger adoption, or improved customer outcomes.

Meet TSS

Technical Safety Services (TSS) is a leading nationwide laboratory service provider supporting top life sciences, healthcare, and research organizations. Our customers are doing work that improves and saves lives, and our team plays a critical role in making that possible.

Through our family of companies, we provide testing, certification, calibration, and compliance services that help laboratories, hospitals, pharmacies, and controlled environments operate safely, accurately, and efficiently. As we continue to grow, we are investing in the people, systems, and processes that will support the next chapter of our success.

TSS is a passionate equal opportunity employer and celebrates diversity. Interested in the role but not sure it is the right fit? Call us and let’s talk.

Read the full description
Sales VP of Freight Sales – FTL / Truckload | Remote or Joliet IL

Leads enterprise freight sales efforts by building direct-shipper contract pipelines and managing high-value FTL/truckload accounts.

Exec Hybrid Posted 15 days ago Himalayas
What this role involves
We are looking for a modern, highly proactive enterprise freight sales leader to build our direct-shipper contract pipeline from the ground up.
Read the full description
Product VP, Product Operations at American Healthtech, a PointClickCare Company

VP directs product operations strategy, processes, and cross-functional initiatives to optimize product delivery and organizational efficiency.

Exec Hybrid Posted 16 days ago RemoteFirstJobs Product
What this role involves

Job Title: VP, Product Operations

Location:Canada – Remote OR Mississauga, ON – Hybrid

**Travel to Office expectations**

For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.

For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.

With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.

At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

Position Summary:

Reporting to the Chief Product & Technology Officer (CPTO), the Vice President, Product Operations leads the Product Operations function and is responsible for establishing, evolving, and scaling the processes, governance frameworks, planning practices, and operating rhythms that enable effective execution across PointClickCare’s Product and Engineering organization.

This role partners closely with leaders across Product, Engineering, Finance, Strategy, and other key functions to improve portfolio visibility, planning effectiveness, decision-making, and organizational alignment. Through strong operational leadership, data-driven insights, and cross-functional collaboration, the VP plays a critical role in enabling disciplined execution of strategic priorities and driving continuous improvement across Product and Engineering performance.

Key Responsibilities:

  • Lead annual, quarterly, and ongoing Product portfolio planning processes across Product and Engineering teams.
  • Facilitate cross-functional planning discussions, portfolio reviews, and prioritization activities that balance strategic objectives, capacity considerations, dependencies, and resource trade-offs.
  • Establish and evolve governance frameworks that promote transparency, accountability, alignment, and effective decision-making across the organization.
  • Monitor portfolio performance and execution health, identifying opportunities to improve planning effectiveness, predictability, and delivery outcomes.
  • Lead the development, implementation, and continuous improvement of Product Operations processes, standards, and operating practices.
  • Establish planning cadences, portfolio reviews, operating forums, and governance mechanisms that support efficient execution and organizational alignment.
  • Partner with Product, Engineering, UX/UI, and business stakeholders to improve coordination, operational effectiveness, and cross-functional collaboration.
  • Develop and maintain portfolio performance reporting, operational metrics, dashboards, and executive-level insights that support business and investment decisions.
  • Provide leadership teams with visibility into portfolio progress, business outcomes, risks, dependencies, and execution challenges.
  • Leverage data and operational insights to inform prioritization, planning, governance, and continuous improvement initiatives.
  • Advance product management capability by establishing operational standards, frameworks, tools, and best practices that support Product team effectiveness.
  • Partner with Product leaders to strengthen portfolio management, planning processes, delivery practices, and organizational maturity.
  • Support Product leadership planning cycles, business reviews, and strategic operational initiatives with analysis, recommendations, and decision support.
  • Identify operational risks, execution challenges, and cross-functional dependencies, recommending mitigation strategies and improvement opportunities.
  • Lead, coach, and develop Product Operations leaders and team members, fostering a culture of collaboration, accountability, continuous improvement, and operational excellence.

Required Skills & Qualifications:

  • Bachelor’s degree in Business, Engineering, Computer Science, Information Systems, or a related field.
  • MBA or other advanced degree in Business, Technology, or a related field is considered an asset.
  • 10+ years of progressive leadership experience in Product Operations, Portfolio Management, PMO, Product Management, Strategy, or a related business operations function within a complex technology organization.
  • Demonstrated experience leading planning, governance, portfolio management, and operational processes that support execution across large, cross-functional teams.
  • Proven ability to influence senior leaders and build alignment across Product, Engineering, Finance, Strategy, and other business functions to achieve organizational objectives.
  • Strong analytical, strategic, and operational leadership skills, including experience leveraging metrics, reporting, and business insights to support planning, prioritization, and executive decision-making.
  • Experience leading and developing managers and professional teams, including responsibility for talent development, performance management, and organizational effectiveness.
  • Strong communication and stakeholder management skills, with the ability to collaborate effectively across executive leadership teams and complex organizational structures.
  • Experience supporting Product and Engineering organizations within a SaaS, healthcare technology, or other technology-driven environment is preferred.
  • Experience implementing or improving Product Operations, portfolio management, governance, or planning practices during periods of organizational growth and change is preferred.

At PointClickCare, base salary is one of the many components that make up our total rewards package. This role offers a competitive base salary+ bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.

PointClickCare Benefits & Perks

  • Benefits starting from Day 1
  • Retirement Plan Matching (RRSP & 401K)
  • Flexible Paid Time Off
  • Lifestyle/Wellness Spending Account
  • Parental & Caregiver Leaves
  • Fertility & Adoption Support
  • Continuous Development Support Program
  • Employee Assistance Program
  • Learning Programs & Resources
  • Employee Recognition … and more!

Equal Employment Opportunity:

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.

When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: [email protected]

PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

#LI-Remote

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Read the full description
Product SVP, Product Management – Data Products & Strategy at American Healthtech, a PointClickCare Company

SVP leads product strategy and development for data products, overseeing product vision and execution at a healthcare technology company.

Exec Hybrid Posted 16 days ago RemoteFirstJobs Product
What this role involves

Job Title: SVP, Product Management – Data Products & Strategy

Location:Canada – Remote or Mississauga, ON – Hybrid

**Travel to Office expectations**

For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.

For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.

With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.

At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

Position Summary:

Reporting directly to the Chief Product & Technology Officer (CPTO), the Senior Vice President, Product Management – Data Products & Strategy establishes and leads PointClickCare’s enterprise strategy for Data as a Product. This executive leader is accountable for transforming PointClickCare’s unique data assets, ecosystem position, and network scale into differentiated products, strategic growth opportunities, and new sources of enterprise value.

The role owns the long-term strategy for customer-facing data products, APIs, interoperability, marketplace capabilities, data monetization, and data-enabled AI solutions while ensuring appropriate protection of intellectual property, privacy, and regulatory compliance. As a member of the senior Product Leadership Team, the SVP influences corporate strategy, investment priorities, ecosystem partnerships, and growth initiatives while leading a team of senior Product leaders responsible for PointClickCare’s data product portfolio.

Key Responsibilities:

  • Define and lead PointClickCare’s enterprise Data Products strategy, including establishing a multi-year vision for Data as a Product that aligns with corporate objectives, growth priorities, and evolving market opportunities.
  • Identify, evaluate, and champion new business models and growth opportunities enabled by PointClickCare’s data assets, network scale, interoperability capabilities, and ecosystem partnerships.
  • Serve as the executive sponsor for customer-facing data strategy and ensure alignment across Product, Engineering, AI, Corporate Strategy, Legal, Go-to-Market, and the Corporate Data Office.
  • Own the strategy, roadmap, performance, and long-term success of PointClickCare’s data products portfolio, including customer-facing data products, APIs, interoperability services, marketplace capabilities, and AI-enabled solutions.
  • Establish investment priorities, resource allocation decisions, portfolio success measures, and business outcomes that balance customer value, market opportunity, and financial performance.
  • Drive adoption, customer value realization, commercial performance, and scalable product growth through strong portfolio management and strategic execution.
  • Lead PointClickCare’s enterprise strategy for data monetization, marketplace growth, and ecosystem expansion.
  • Define customer access models, API strategies, pricing frameworks, packaging approaches, and commercial models that support sustainable growth while preserving trust and protecting intellectual property.
  • Identify new revenue opportunities, strategic partnerships, and ecosystem capabilities that strengthen PointClickCare’s competitive position and expand customer value.
  • Represent PointClickCare’s data strategy with executive stakeholders, customers, strategic partners, industry analysts, and industry organizations.
  • Lead executive-level discussions related to data products, healthcare interoperability, marketplace participation, data monetization, and AI-enabled customer solutions.
  • Build relationships that influence product direction, market positioning, and long-term growth opportunities across the healthcare technology landscape.
  • Lead, develop, and scale a high-performing product leadership organization through senior leaders, including VPs and Directors.
  • Establish succession planning, leadership development, talent strategies, and organizational capabilities that strengthen expertise in data products, APIs, ecosystem platforms, marketplace solutions, and monetization strategies.
  • Foster a culture of innovation, accountability, collaboration, customer focus, and execution excellence.

Required Skills & Qualifications:

  • Bachelor’s degree in Business, Computer Science, Engineering, Healthcare Informatics, Information Systems, or a related field.
  • 15+ years of progressive leadership experience in product management, technology, data products, platform strategy, enterprise software, or related disciplines.
  • Demonstrated success defining and executing enterprise-level product, growth, or business strategies with measurable impact on organizational performance, customer outcomes, and financial results.
  • Proven experience leading large, complex product or technology organizations through multiple layers of leadership, including developing senior leaders and building organizational capability.
  • Track record of leading enterprise transformation initiatives requiring alignment across multiple functions, competing priorities, and significant organizational change.
  • Deep expertise in data products, APIs, interoperability, marketplace and ecosystem strategies, data monetization models, AI-enabled products, and the business dynamics of data-driven organizations.
  • Strong strategic, financial, and operational acumen, including ownership of portfolio-level investment decisions, business cases, risk management, and performance outcomes.
  • Demonstrated ability to influence executive stakeholders, shape investment decisions, and represent organizational strategy with customers, partners, analysts, and other external stakeholders.
  • Experience leading marketplace, ecosystem, platform, or data monetization strategies is highly preferred.
  • Experience within healthcare technology, post-acute care, payer, provider, or other highly regulated industries is preferred.
  • Experience engaging with industry analysts, strategic partners, customer advisory groups, or external industry bodies is preferred.
  • Ability to balance growth objectives, customer needs, regulatory requirements, and intellectual property protection in a complex business environment.

At PointClickCare, base salary is one of the many components that make up our total rewards package. This role offers a competitive base salary+ bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.

PointClickCare Benefits & Perks

  • Benefits starting from Day 1
  • Retirement Plan Matching (RRSP & 401K)
  • Flexible Paid Time Off
  • Lifestyle/Wellness Spending Account
  • Parental & Caregiver Leaves
  • Fertility & Adoption Support
  • Continuous Development Support Program
  • Employee Assistance Program
  • Learning Programs & Resources
  • Employee Recognition … and more!

Equal Employment Opportunity:

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.

When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: [email protected]

PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

#LI-Remote

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Read the full description
Product VP, Product Operations at American Healthtech, a PointClickCare Company

VP oversees product operations strategy, processes, and cross-functional initiatives to optimize product delivery and organizational efficiency.

Exec Hybrid Posted 16 days ago RemoteFirstJobs Product
What this role involves

Job Title: VP, Product Operations

Location:Canada – Remote OR Mississauga, ON – Hybrid

**Travel to Office expectations**

For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.

For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.

With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.

At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

Position Summary:

Reporting to the Chief Product & Technology Officer (CPTO), the Vice President, Product Operations leads the Product Operations function and is responsible for establishing, evolving, and scaling the processes, governance frameworks, planning practices, and operating rhythms that enable effective execution across PointClickCare’s Product and Engineering organization.

This role partners closely with leaders across Product, Engineering, Finance, Strategy, and other key functions to improve portfolio visibility, planning effectiveness, decision-making, and organizational alignment. Through strong operational leadership, data-driven insights, and cross-functional collaboration, the VP plays a critical role in enabling disciplined execution of strategic priorities and driving continuous improvement across Product and Engineering performance.

Key Responsibilities:

  • Lead annual, quarterly, and ongoing Product portfolio planning processes across Product and Engineering teams.
  • Facilitate cross-functional planning discussions, portfolio reviews, and prioritization activities that balance strategic objectives, capacity considerations, dependencies, and resource trade-offs.
  • Establish and evolve governance frameworks that promote transparency, accountability, alignment, and effective decision-making across the organization.
  • Monitor portfolio performance and execution health, identifying opportunities to improve planning effectiveness, predictability, and delivery outcomes.
  • Lead the development, implementation, and continuous improvement of Product Operations processes, standards, and operating practices.
  • Establish planning cadences, portfolio reviews, operating forums, and governance mechanisms that support efficient execution and organizational alignment.
  • Partner with Product, Engineering, UX/UI, and business stakeholders to improve coordination, operational effectiveness, and cross-functional collaboration.
  • Develop and maintain portfolio performance reporting, operational metrics, dashboards, and executive-level insights that support business and investment decisions.
  • Provide leadership teams with visibility into portfolio progress, business outcomes, risks, dependencies, and execution challenges.
  • Leverage data and operational insights to inform prioritization, planning, governance, and continuous improvement initiatives.
  • Advance product management capability by establishing operational standards, frameworks, tools, and best practices that support Product team effectiveness.
  • Partner with Product leaders to strengthen portfolio management, planning processes, delivery practices, and organizational maturity.
  • Support Product leadership planning cycles, business reviews, and strategic operational initiatives with analysis, recommendations, and decision support.
  • Identify operational risks, execution challenges, and cross-functional dependencies, recommending mitigation strategies and improvement opportunities.
  • Lead, coach, and develop Product Operations leaders and team members, fostering a culture of collaboration, accountability, continuous improvement, and operational excellence.

Required Skills & Qualifications:

  • Bachelor’s degree in Business, Engineering, Computer Science, Information Systems, or a related field.
  • MBA or other advanced degree in Business, Technology, or a related field is considered an asset.
  • 10+ years of progressive leadership experience in Product Operations, Portfolio Management, PMO, Product Management, Strategy, or a related business operations function within a complex technology organization.
  • Demonstrated experience leading planning, governance, portfolio management, and operational processes that support execution across large, cross-functional teams.
  • Proven ability to influence senior leaders and build alignment across Product, Engineering, Finance, Strategy, and other business functions to achieve organizational objectives.
  • Strong analytical, strategic, and operational leadership skills, including experience leveraging metrics, reporting, and business insights to support planning, prioritization, and executive decision-making.
  • Experience leading and developing managers and professional teams, including responsibility for talent development, performance management, and organizational effectiveness.
  • Strong communication and stakeholder management skills, with the ability to collaborate effectively across executive leadership teams and complex organizational structures.
  • Experience supporting Product and Engineering organizations within a SaaS, healthcare technology, or other technology-driven environment is preferred.
  • Experience implementing or improving Product Operations, portfolio management, governance, or planning practices during periods of organizational growth and change is preferred.

At PointClickCare, base salary is one of the many components that make up our total rewards package. This role offers a competitive base salary+ bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.

PointClickCare Benefits & Perks

  • Benefits starting from Day 1
  • Retirement Plan Matching (RRSP & 401K)
  • Flexible Paid Time Off
  • Lifestyle/Wellness Spending Account
  • Parental & Caregiver Leaves
  • Fertility & Adoption Support
  • Continuous Development Support Program
  • Employee Assistance Program
  • Learning Programs & Resources
  • Employee Recognition … and more!

Equal Employment Opportunity:

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.

When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: [email protected]

PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

#LI-Remote

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Read the full description
Product SVP, Product Management – Data Products & Strategy at American Healthtech, a PointClickCare Company

Senior VP leads product strategy and data products roadmap for a healthtech platform serving 30,000+ provider organizations.

Exec Hybrid Posted 16 days ago RemoteFirstJobs Product
What this role involves

Job Title: SVP, Product Management – Data Products & Strategy

Location:Canada – Remote or Mississauga, ON – Hybrid

**Travel to Office expectations**

For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.

For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.

With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.

At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

Position Summary:

Reporting directly to the Chief Product & Technology Officer (CPTO), the Senior Vice President, Product Management – Data Products & Strategy establishes and leads PointClickCare’s enterprise strategy for Data as a Product. This executive leader is accountable for transforming PointClickCare’s unique data assets, ecosystem position, and network scale into differentiated products, strategic growth opportunities, and new sources of enterprise value.

The role owns the long-term strategy for customer-facing data products, APIs, interoperability, marketplace capabilities, data monetization, and data-enabled AI solutions while ensuring appropriate protection of intellectual property, privacy, and regulatory compliance. As a member of the senior Product Leadership Team, the SVP influences corporate strategy, investment priorities, ecosystem partnerships, and growth initiatives while leading a team of senior Product leaders responsible for PointClickCare’s data product portfolio.

Key Responsibilities:

  • Define and lead PointClickCare’s enterprise Data Products strategy, including establishing a multi-year vision for Data as a Product that aligns with corporate objectives, growth priorities, and evolving market opportunities.
  • Identify, evaluate, and champion new business models and growth opportunities enabled by PointClickCare’s data assets, network scale, interoperability capabilities, and ecosystem partnerships.
  • Serve as the executive sponsor for customer-facing data strategy and ensure alignment across Product, Engineering, AI, Corporate Strategy, Legal, Go-to-Market, and the Corporate Data Office.
  • Own the strategy, roadmap, performance, and long-term success of PointClickCare’s data products portfolio, including customer-facing data products, APIs, interoperability services, marketplace capabilities, and AI-enabled solutions.
  • Establish investment priorities, resource allocation decisions, portfolio success measures, and business outcomes that balance customer value, market opportunity, and financial performance.
  • Drive adoption, customer value realization, commercial performance, and scalable product growth through strong portfolio management and strategic execution.
  • Lead PointClickCare’s enterprise strategy for data monetization, marketplace growth, and ecosystem expansion.
  • Define customer access models, API strategies, pricing frameworks, packaging approaches, and commercial models that support sustainable growth while preserving trust and protecting intellectual property.
  • Identify new revenue opportunities, strategic partnerships, and ecosystem capabilities that strengthen PointClickCare’s competitive position and expand customer value.
  • Represent PointClickCare’s data strategy with executive stakeholders, customers, strategic partners, industry analysts, and industry organizations.
  • Lead executive-level discussions related to data products, healthcare interoperability, marketplace participation, data monetization, and AI-enabled customer solutions.
  • Build relationships that influence product direction, market positioning, and long-term growth opportunities across the healthcare technology landscape.
  • Lead, develop, and scale a high-performing product leadership organization through senior leaders, including VPs and Directors.
  • Establish succession planning, leadership development, talent strategies, and organizational capabilities that strengthen expertise in data products, APIs, ecosystem platforms, marketplace solutions, and monetization strategies.
  • Foster a culture of innovation, accountability, collaboration, customer focus, and execution excellence.

Required Skills & Qualifications:

  • Bachelor’s degree in Business, Computer Science, Engineering, Healthcare Informatics, Information Systems, or a related field.
  • 15+ years of progressive leadership experience in product management, technology, data products, platform strategy, enterprise software, or related disciplines.
  • Demonstrated success defining and executing enterprise-level product, growth, or business strategies with measurable impact on organizational performance, customer outcomes, and financial results.
  • Proven experience leading large, complex product or technology organizations through multiple layers of leadership, including developing senior leaders and building organizational capability.
  • Track record of leading enterprise transformation initiatives requiring alignment across multiple functions, competing priorities, and significant organizational change.
  • Deep expertise in data products, APIs, interoperability, marketplace and ecosystem strategies, data monetization models, AI-enabled products, and the business dynamics of data-driven organizations.
  • Strong strategic, financial, and operational acumen, including ownership of portfolio-level investment decisions, business cases, risk management, and performance outcomes.
  • Demonstrated ability to influence executive stakeholders, shape investment decisions, and represent organizational strategy with customers, partners, analysts, and other external stakeholders.
  • Experience leading marketplace, ecosystem, platform, or data monetization strategies is highly preferred.
  • Experience within healthcare technology, post-acute care, payer, provider, or other highly regulated industries is preferred.
  • Experience engaging with industry analysts, strategic partners, customer advisory groups, or external industry bodies is preferred.
  • Ability to balance growth objectives, customer needs, regulatory requirements, and intellectual property protection in a complex business environment.

At PointClickCare, base salary is one of the many components that make up our total rewards package. This role offers a competitive base salary+ bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.

PointClickCare Benefits & Perks

  • Benefits starting from Day 1
  • Retirement Plan Matching (RRSP & 401K)
  • Flexible Paid Time Off
  • Lifestyle/Wellness Spending Account
  • Parental & Caregiver Leaves
  • Fertility & Adoption Support
  • Continuous Development Support Program
  • Employee Assistance Program
  • Learning Programs & Resources
  • Employee Recognition … and more!

Equal Employment Opportunity:

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.

When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: [email protected]

PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

#LI-Remote

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Read the full description
Product Senior Staff Product Manager at MongoDB

Senior Staff PM shapes multi-year product strategy, business leadership, and market trajectory for MongoDB Atlas database service across a division.

Exec Hybrid Posted 20 days ago RemoteFirstJobs Product
What this role involves

The MongoDB Atlas Clusters Team is seeking a Senior Staff Product Manager to provide division-wide, product leadership for MongoDB Atlas which is our best-in-class, fully managed, multi-cloud database service that simplifies the complexities of deploying and managing highly available database deployments across multiple regions and cloud providers. As the most senior product management contributor, you will shape the multi-year strategy, product architecture, and market trajectory for the entire Atlas Clusters business unit.

You will be the primary product authority on the most complex trade-offs, anticipating systemic risks and cutting through structural friction that blocks multiple teams and initiatives. This role requires collaboration with distinguished engineers to rigorously debate strategy and pressure-test assumptions and advise executive leadership on options that balance long-term monetization, strategy, and business outcomes. And, where relevant, owns the pricing and monetization strategy for the product line.

We are looking to speak to candidates who are based in Dublin or Cork for our hybrid working model.

Responsibilities

  • Product Vision and Roadmap: Spearhead strategic unity across multiple product areas over a multi-year horizon to drive a coherent product experience
  • Business Leadership: Originate and de-risk the division’s most consequential strategic bets, owning rigorous business cases and advising leadership on multi-year economic outcomes
  • Customer Advocacy: Engage with strategically significant customers at the senior level  (e.g., advisory boards and executive briefings) to surface cross-portfolio opportunities and inform the roadmap
  • PM Excellence: Elevate the global standard of product management by mentoring Staff and Senior PMs and pioneering new data-driven playbooks across the organization. Create frameworks and standards for customer and market research that others use for conducting high-quality customer and market research
  • Cross-Functional Alignment and Execution: Partner with Directors and VPs to shape investment allocation and sequencing across the Atlas Clusters portfolio
  • Market and Engagement: Act as a primary external face for the product line, representing MongoDB to the industry, developers, standards bodies and at major conferences

Requirements

  • Experience: 10+ years of professional experience, including significant leadership in product management for platform, infrastructure, or database domains
  • Communication: Exceptional ability to communicate complex technical issues simply and convincingly to a wide range of audiences, including executive leadership
  • Strategic Execution: Proven success in delivering complex cross-functional projects and the ability to write, defend, and execute on multi-year business cases
  • Education: B.Sc. in a technical discipline, with Computer Science preferred, or equivalent relevant experience
  • Domain Expertise: Deep technical fluency in Databases, distributed systems, and cloud infrastructure

Nice to Have

  • MBA, M.Sc., or Ph.D. in relevant technical or business domains
  • Experience with MongoDB or other non-relational database technologies
  • Demonstrated success leading products targeting developer personas in fast-paced, growing environments
  • Familiarity with open-source and cloud-native technologies

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 3273519782

Read the full description
Product Senior Product Director, Client Engagement Group at Squarespace

Leads product strategy and execution for a customer engagement platform spanning CRM, email, automations, and communications while managing a team of product managers.

Exec Hybrid Posted 21 days ago RemoteFirstJobs Product
What this role involves

Sr Director of Product, Client Engagement Group

At Squarespace, we empower our product teams to solve hard problems in ways that our customers love and strengthen our business. As Senior Director of Product for the Client Engagement Group (CEG), you will lead the product strategy and execution for Squarespace’s customer engagement platform: the CRM, email campaigns, automations, and transactional communications that enable our merchants to build lasting customer relationships and grow their businesses on Squarespace.

The Client Engagement Group sits at the center of Squarespace’s growth strategy. Our marketing tools are a critical lever in increasing product attach, reducing merchant churn, and building a differentiated position in the service commerce landscape. You will own the vision for transforming our current communications offering into a unified customer engagement hub… one that competes with best-in-class tools while leveraging Squarespace’s unique data and ecosystem advantages.

You will report directly to the President of Squarespace and serve as a member of the Product leadership team. You will have the option of working on-site (hybrid) at our NYC headquarters or remotely within the U.S.

You’ll Get To…

  • Define and drive the multi-year product vision and strategy for CEG - spanning CRM, email campaigns, automations, transactional communications, and emerging channels including SMS - with a clear line of sight to revenue growth and platform impact
  • Own the Email Campaigns business line end-to-end: report on revenue performance, develop engagement and GTM strategies, and lead roadmap decisions in close partnership with commercial and marketing stakeholders
  • Build toward a competitive, full-featured customer engagement platform by prioritizing investments in business CRM, transactional automations, flexible communication channels, and advanced segmentation that meet the sophisticated needs of today’s service sellers
  • Lead, grow, and mentor a team of product managers across multiple product lines, setting a high bar for hypothesis-driven development, roadmap rigor, and customer-centricity
  • Partner with Engineering and Design functional leads to deliver outcomes across the team; step in to remove blockers and maintain velocity on high-priority initiatives
  • Collaborate across the Squarespace ecosystem - with Commerce, Growth, Financial Solutions, and GTM - to ensure CEG products are deeply integrated into the broader platform
  • Champion the use of Squarespace data and AI to create smarter automation flows, personalized outreach, and differentiated customer engagement experiences that competitors cannot easily replicate
  • Shape the process, craft, and standards for senior product leadership at Squarespace

Who We’re Looking For

  • 12+ years of product management experience, with a meaningful portion spent building and scaling customer engagement, CRM, marketing, or communications products
  • 5+ years leading and developing teams of product managers in complex, multi-product environments
  • Deep familiarity with the customer engagement and email service provider landscape; informed perspective on what it takes to compete with and differentiate from best-in-class marketing and CRM tools
  • Demonstrated ability to own a revenue-generating product line with accountability for business outcomes, not just product delivery
  • Strong strategic instincts paired with a bias for execution; comfortable operating at the intersection of vision-setting and unblocking day-to-day team work
  • Excellent communicator and cross-functional partner with the credibility to influence senior leadership and align stakeholders across product, engineering, commercial, and marketing functions
  • Experience applying hypothesis-driven development and experimentation to accelerate product-market fit and grow adoption

Benefits & Perks

  • A choice between medical plans with an option for 100% covered premiums including medical, dental, and vision
  • Supplemental Life and Disability Insurance plans
  • Fertility and adoption benefits
  • Headspace mindfulness app subscription
  • Global Employee Assistance Program
  • Retirement benefits with employer match
  • Flexible paid time off
  • 12 weeks paid parental leave and family care leave
  • Pretax commuter benefit
  • Education reimbursement
  • Employee donation match to community organizations
  • 7 Global Employee Resource Groups (ERGs)
  • Dog-friendly workplace
  • Free lunch and snacks
  • Private rooftop
  • Hack week twice per year

US Cash Compensation Range

Cash Compensation Range: $323,000 - $435,000 USD

The base salary for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors.

In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include overtime pay), Squarespace employees are eligible to be granted an option to purchase our common stock. Sales positions generally offer a competitive On Target Earnings (OTE) incentive structure in addition to base salary.

About Squarespace

Squarespace is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity and creating and managing social media presence with Bio Sites and Unfold. Our team of more than 1,700 is headquartered in New York City, with offices in Dublin, Ireland, and Aveiro, Portugal. For more information about our company, visit https://www.squarespace.com/about/careers.

Our Commitment

Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

#LI-Hybrid

Thank you in advance for providing the following details about your work history from your resume! This helps us ensure that your candidate information is accurate and consistent during the hiring process.

Squarespace will never solicit your personal banking information or ask you to transfer money in connection with a job offer or interview. We also will not reach out to you via phone or SMS without your permission or knowledge.

If you plan to use AI in any capacity during your candidate journey, please review our Candidate AI Policy.

Read the full description
Marketing Vice President, Growth Marketing (Alma) at Spring Health

VP leads Alma's consumer growth marketing strategy, driving member acquisition and lifecycle engagement while building and managing a high-performing marketing team.

Exec Hybrid Posted 23 days ago RemoteFirstJobs Product
What this role involves

Our mission: e liminating every barrier to mental health.

Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. We’re building a world where getting support is simple, personal, and built around the person, so care can continue through every job, move, health plan, and life stage.

Our AI-native platform helps us deliver personalized support across self-guided tools, coaching, therapy, medication management, and specialty care. With outcomes independently validated by JAMA Network Open and the Validation Institute, Spring Health reaches more than 170 million people worldwide through leading employers, health plans, and partners.

As an AI-native company, we believe technology should expand the reach, quality, and humanity of care. Every Spring Health team member is expected to use AI tools thoughtfully, apply human judgment to AI outputs, and keep building AI fluency in ways that support their role and our mission.

Alma, a Spring Health Company, is on a mission to simplify access to high-quality, affordable mental health care. We do this by making it easy and financially rewarding for therapists to accept insurance and offer in-network care. When a provider joins Alma, they gain access to a suite of tools that not only help them better run their business, but also grow it sustainably and develop as a provider. Alma is available in all 50 states, with over 20,000 therapists in our growing network. Anyone looking for a therapist can browse Alma’s free directory. Alma has raised $220.5M in funding from Insight Partners, Optum Ventures, Tusk Venture Partners, Primary Venture Partners, First Round Capital, Sound Ventures, BoxGroup, Cigna Ventures, and Rainfall Ventures. Alma was also named one of Inc’s Best Workplaces in 2022 and 2023.

Candidate Interview Guide

The Vice President, Growth (Consumer) Marketing will lead Alma’s consumer growth engine — driving member acquisition, activation, and lifecycle for the MSO consumer line of business. You’ll set the vision and roadmap for paid and organic growth, build and lead a high-performing team, and partner closely with Product, Data, and Creative to drive growth without owning the funnel or product surface itself. This role reports directly to the COO and carries executive-level visibility on consumer growth strategy. This is a full-time hybrid role based in Seattle, San Francisco, or New York City, minimum of 2 days in-office. If located outside of NYC, quarterly travel will be required.

What you’ll do:

  • Own the full-funnel growth vision and roadmap — paid, owned, earned, and lifecycle — to scale member acquisition efficiently for your line of business.

Build, mentor, and inspire a team of high-performing growth marketers and channel leads focused on acquisition, conversion, and retention.

  • Own performance across SEM, paid social, programmatic/display, OLV/OTT, and affiliate, while expanding into new frontiers such as directories and partnership-based growth.
  • Foster a rigorous culture of testing, measurement, and optimization — leveraging analytics, attribution, and incrementality testing to drive decisions, within HIPAA and data privacy constraints.
  • Partner closely with Product, which owns the member funnel and product end-to-end, to keep messaging, targeting, and campaign sequencing tightly aligned with product-led funnel improvements — including continued momentum for HelloAlma.com.
  • Collaborate with Creative and Brand to increase testing velocity across message, audience, and creative assets.
  • Own growth forecasting, budget allocation, and reporting across paid and lifecycle channels for your line of business.
  • Partner with the centralized martech function (spanning systems such as Iterable, Salesforce, Marketo, Growsurf, and the website) to keep acquisition and lifecycle programs well-supported through a period of shared/evolving stack ownership.
  • Stay ahead of emerging channels and technologies — serving as a strategic thought partner to the COO and senior leadership on consumer growth strategy and investment decisions.

What success looks like:

  • Member acquisition: Meet or exceed quarterly goals for new members completing their first visit through marketing-led acquisition.
  • Acquisition efficiency: Scale member growth within target customer acquisition cost and payback thresholds, measuring CAC against completed first visits.
  • Member activation: In partnership with Product, improve the percentage of marketing-acquired members who complete a first visit and reduce time to care.
  • Lifecycle impact: Deliver measurable incremental lift in activation, repeat visits, and reactivation through lifecycle campaigns, validated through controlled testing.
  • Channel diversification: Grow the volume and share of new members acquired through organic, referral, affiliate, and partnership channels while maintaining acquisition efficiency.

Who you are:

  • 8+ years in performance marketing, demand generation, or growth marketing, with a minimum of 5 years in SaaS and/or high-growth environments, including senior leadership experience owning a consumer acquisition P&L at scale.
  • Deep familiarity with consumer growth dynamics and full-funnel strategy.
  • A track record of building and developing high-performing growth marketing teams.
  • Experience deploying AI-forward or AI-native marketing strategies and tooling.
  • A data-driven approach, with hands-on experience running structured experiments, A/B tests, and building repeatable playbooks from insights.
  • Strong MarTech and attribution fluency, including working effectively with a centralized/shared martech stack, incrementality testing, and privacy-preserving measurement.
  • A clear, direct communicator who can translate performance marketing topics for executives and non-expert stakeholders.
  • Comfort operating with some ambiguity around shared infrastructure ownership (martech stack, funnel dependencies with Product).

Benefits:

  • We’re a remote-first company
  • Health insurance plans through Aetna (medical and dental) and MetLife (vision), including FSA and HSA plans
  • 401K plan (ADP)
  • Lifestyle Spending Account for health, wellness, and family care
  • Monthly co-working space membership stipend
  • Monthly work-from-home stipend
  • Financial wellness benefits through Northstar
  • Pet discount program through United Pet Care
  • Financial perks and rewards through PerkSpot
  • EAP access through Aetna
  • One-time home office stipend to set up your home office
  • Inclusive family and medical leave plans
  • 12 paid holidays and 1 Alma Give Back Day
  • Flexible PTO

The target base salary range for this position is $213,300 - $262,500. All Alma jobs are listed on our careers page. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information throughout the recruiting process. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with a helloalma.com email address.

Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply.

Our privacy policy: https://springhealth.com/privacy-policy/

Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Read the full description