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Implementation Specialist, Heavy Duty Automotive

Location: Remote (U.S.-based) Preference given to CA, TX, and FL

Department: Customer Success

Reports to: Chief Customer Officer

Starting Pay Range: $90k - $105k/yr

The Arcadium platform is the premier sales, CRM and vehicle management solution in the heavy-duty truck market. As part of Work Truck Solutions, Arcadium has a culture that combines strong leadership, collaboration, and fun, with incredible growth opportunities for our employees in a fast-paced work environment providing employee engagement, recognition, and development. Our software company is committed to innovation in the rapidly changing heavy-duty vehicle market.

Our vision and culture allow employees to be recognized as thought leaders and thrive in their careers.

In addition to the job responsibilities and requirements, the following are essential to be a successful member of our team:

Curiosity: you seek knowledge, ask questions, and look for answers; you’re proactive and

engaged

Perseverance: you hit a delay; you know this is your moment to figure things out and to shine Innovation: you want to make things better, solve the puzzle, create something new

Flexibility: there’s a new opportunity; you’re ready to flip the script, grow and adapt

This role owns the successful launch of Arcadium for newly signed heavy-duty truck, trailer, equipment, and bus franchise dealers, as well as the rollout of new functionality for existing customers. Arcadium’s primary product is a market-specific customer relationship management (CRM) platform built for how heavy-duty franchise dealers operate. The Implementation Specialist is responsible for on-time implementation, customer satisfaction, and platform utilization for each assigned implementation - assessing each dealership’s needs, configuring the platform to meet them, and training dealership teams on best-practice use so they see value from day one.

This role sits at the intersection of the customer, the product, and the internal teams that deliver it. The Implementation Specialist coordinates the contributions of Support, Development, Product, Sales, and Account Management to keep every implementation on track, and continuously looks for ways to improve the quality and efficiency of the implementation process, including recommending process and product changes. This is an individual contributor role reporting to Customer Success leadership; it requires strong project management, consultative, and training abilities, and up to 25% travel for on-site dealer implementations and training.

Key Responsibilities

• Needs Assessment & Discovery: Lead structured needs assessments with dealer principals, general managers, and department leaders to document current workflows, lead and customer management processes, data, integrations, and goals across the dealership’s new and used sales, parts, and service departments.

• System Configuration: Translate assessment findings into a configuration plan and set up the Arcadium platform - users, roles and permissions, rooftops and departments, workflows, lead sources, templates, data imports, and integrations - to fit each dealership’s operations and Arcadium best practices.

• Implementation Project Management: Own each implementation from kickoff through go-live, building and maintaining the project plan, milestones, and timeline; managing risks and dependencies; and keeping customer stakeholders and internal teams informed of status.

• Training & Best-Practice Adoption: Deliver role-based training, remotely and on site, to dealership users and leadership, focused on best-practice use of the platform so teams adopt it quickly and consistently.

• New Functionality for Existing Customers: Plan and implement new products, features, and expanded use - such as additional rooftops, departments, or modules - for existing customers, partnering with Account Managers and Sales to drive adoption and utilization.

• Cross-Functional Coordination: Coordinate the activities of Support, Development, Product, Sales, and Account Management that contribute to each implementation - scoping requests, tracking deliverables, escalating blockers, and ensuring a clean handoff to Account Management after go-live.

• Process & Product Improvement: Identify recurring issues, bottlenecks, and gaps in the implementation process and recommend process, tooling, and product changes that improve quality, shorten time-to-value, and increase efficiency.

• Field Engagement: Travel up to 25% to conduct on-site activities at dealer locations, and participate in company-sponsored and industry events such as dealer association meetings and trade shows.

• Documentation & Reporting: Maintain accurate, real-time implementation status, configuration records, training completion, and customer feedback within the company CRM system, and contribute to implementation playbooks, templates, and training materials.

• Market Expertise: Develop deep expertise in the Arcadium platform and our full portfolio of solutions and share information and context internally - including customer feedback regarding dealership operations and customer needs.

What Success Looks Like

• On-Time Implementation: Implementations and new functionality rollouts delivered on schedule against agreed milestones and go-live dates.

• Customer Satisfaction: High satisfaction scores and positive feedback from dealership stakeholders throughout implementation and at go-live.

• Platform Utilization: Strong user engagement, feature usage, and workflow adoption across implemented dealerships in the weeks and months after go-live.

• Continuous Improvement: Process and product recommendations that measurably improve implementation quality and efficiency.

Requirements

• 3+ years of experience in software implementation, onboarding, customer success, or account management within the heavy-duty technology market, with a history of delivering implementations on time and driving user adoption.
• Demonstrated ability to manage multiple concurrent implementation projects, balancing timelines, priorities, and stakeholders.
• Heavy duty industry experience is required, in one of the following forms:
  • Experience in sales operations or fixed operations at a heavy-duty truck or trailer dealership (e.g., sales management, F&I, parts or service); or
  • Experience supporting or implementing enterprise-level software to heavy duty dealers, such as a CRM, dealer management system (DMS) or inventory or comparable dealership technology.
• Familiarity with how dealerships manage leads, customer records, and follow-up processes, and the ability to translate those processes into software configuration and workflows.
• Working knowledge of how a heavy-duty dealership operates - unit inventory, spec’ing and configuring customer purchases, parts and service revenue, and the relationship between dealership sales and fixed operations.
• Proven track record of conducting needs assessments, identifying operational gaps, configuring software to meet business requirements, and driving software adoption.
• Experience delivering effective training to groups and individuals, both remotely and on site.
• A continuous-improvement mindset, with the ability to spot inefficiencies and make practical, well-supported process and product recommendations.
• Strong organizational and project management skills, and the ability to coordinate cross-functional teams without direct authority.
• Strong verbal, presentation, and written communication skills to effectively engage and influence customers both remotely and on site.
• Ability to learn a technical product - including configuration, data imports, and integrations - and clearly explain its value to non-technical dealership customers.
• Excellent relationship-building and consultative skills, with a proactive and resourceful approach.
• Proficiency in CRM systems, MS Suite or Google Suite, project management tools, and other CRM products. Additionally, the ability to report and present using digital presentation software.
• Highly motivated, professional, positive attitude, and thrives in a customer and team-oriented environment.

We are proud to offer:

• A competitive compensation structure pairing a base salary with an incentive plan tied directly to On-Time Implementation, Customer Satisfaction, and Platform Utilization.
• Monday-Friday work week.
• Excellent medical, dental, 401k and complimentary life insurance.
• Employee-paid options on voluntary vision, LTD and FSA coverage.
• Paid Time Off (PTO) and paid holidays.

About AlphaSense:

The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content.

The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us!

Location: US Remote (East coast strongly preferred)

Reports to: Team Lead, Strategic Deployments

About the Role

We are seeking an organized, data-driven, and client-focused Implementation Manager to join our growing Customer Success team at AlphaSense. In this role, you will own the onboarding and rollout program for our largest enterprise clients, starting at the pre-sale handoff and running through the first 90 days of adoption. You will coordinate the work that moves a newly signed client from purchase to sustained usage at scale, partnering with Account Managers and Customer Success Managers throughout. Your focus is on program coordination and driving adoption. If you’ve worked as an Onboarding Manager, Enterprise/Scaled Customer Success Manager, or any other form of program management role where the focus was adoption post roll-out, then this position may be a good fit for you!

Who You Are

• 4+ years in a client-facing onboarding, customer success, or program management role in a B2B SaaS environment. Relevant backgrounds include Onboarding Manager, Enterprise or Scaled Customer Success Manager, and Professional Services or Implementation roles where the focus was rollout and adoption
• Experience with change management practices that help client organizations adopt a new tool after purchase
• Sense of seeing a program through to completion and managing tasks. Familiarity with project management tools (Linear, Jira, Asana, Rocketlane) and CRM software (Salesforce) for tracking rollouts and client information is a must
• Ability to work with adoption data, read signals such as time to first login and platform utilization, understand key trends, and develop both internal and external reports. Must be proficient in Microsoft Excel or Google Sheets (pivot tables, complex formulas, data validation)
• Interest in identifying operational inefficiencies and driving organizational change through scalable processes and documentation
• Strong communication skills to work with senior client stakeholders such as managing directors and partners, ensuring internal teams are aligned and projects are on track

What You’ll Do

• Own the onboarding and rollout program for large enterprise clients, including the project plan, critical milestones, and risk mitigation, from the pre-sale handoff through the first 90 days
• Serve as one of the main points of contact for the rollout, leading regular status meetings and aligning resources across Sales, Marketing, Product, and Customer Success
• Track signals such as time to first login, percentage of users reaching first login, retention on platform, and frequency of use, then act on them alongside the account team
• Partner with Sales before close to shape the rollout plan, then hand each account to Account Managers and Customer Success Managers with a maintenance plan after roughly 90 days
• Analyze adoption trends and potential bottlenecks and translate the data into clear, actionable insights for internal teams and client stakeholders
• Identify areas for improvement in our onboarding approach, document best practices and standardized playbooks, and build scalable processes for a smoother, faster onboarding experience across future clients
• Develop an understanding of the product, the customer persona, the reason for investment, and how this maps back to the customer lifecycle

#LI-Remote

For base compensation, we set standard ranges for all roles based on function and level benchmarked against similar stage growth companies and internal comparables. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors including candidate experience/expertise and may vary from the amounts listed below.

You may also be offered a performance-based bonus, equity, and a generous benefits program.

Base Compensation Range

$100,000—$125,000 USD

AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination.

In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.

Recruiting Scams and Fraud

We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note:

• AlphaSense never asks candidates to pay for job applications, equipment, or training.
• All official communications will come from an @alpha-sense.com email address.
• If you’re unsure about a job posting or recruiter, verify it on our Careers page.

If you believe you’ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.

At Moxie, we empower ambitious aesthetic entrepreneurs to build profitable, independent practices—without burnout, overwhelm, or guesswork. In just a few years, we’ve grown from an idea to a global, remote-first team now supporting 700+ practices nationwide.

Our purpose is simple: to unlock sustainable success for aesthetic entrepreneurs, at every stage of their journey.

ClickUp Traffic Manager

We’re looking for a Traffic Manager to become the nerve center of Marketing Services’ ClickUp queue — catching blocked tasks before they turn into missed deadlines, chasing down the information that’s holding work up, and giving leadership a real-time view of where every campaign actually stands.

You’ll also be stepping into a role built from the ground up: the dashboards, SLAs, and cross-team relationships you establish in your first year will become the default way Moxie tracks marketing work as we scale.

As Moxie grows past 1,000+ medspa providers without proportional headcount growth, campaign work is increasingly getting stuck in ClickUp for lack of a dedicated owner watching the queue. Right now, unblocking a task means someone — often a campaign builder or account lead — stops what they’re doing to chase down status. This role exists to take that job off their plate entirely, so they can focus on execution instead of status-chasing.

Our objectives for the role

• Fully ramp on Marketing Services’ ClickUp structure (spaces, lists, custom fields, automations) and start actively triaging the daily task queue within your first few weeks

• Build a ClickUp dashboard that gives PSMs a clear, at-a-glance view of task status, blockers, and overdue work for their practices

• Own daily traffic management as a standing responsibility, resolving blocked or stuck tasks within an agreed SLA, and show measurable improvement in task turnaround time or the volume of aged tasks

• Establish a reliable, repeatable process for chasing missing information from onboarding managers, marketing services team members, and PSMs

• Mature ClickUp dashboards and traffic processes into the team’s default source of truth for “where is this task” — reducing ad hoc Slack status-checks — and surface systemic bottlenecks (not just individual stuck tasks) to the right owner with data

We’re looking for:

• Someone who’s been the “glue” person on a team before — traffic, project coordination, ops — and wants that work recognized and owned outright, not treated as a side responsibility

• Comfort getting fluent in ClickUp, HubSpot, and the CSP quickly enough to pull the context needed to unblock a task without looping in someone else first

• A track record of building dashboards or reporting views that people actually use, and iterating on them based on what the team needs next

• Someone energized by order and visibility rather than by doing the creative or strategic work themselves

• Judgment to distinguish an individual stuck task from a systemic bottleneck — and the initiative to bring the latter to the right owner with data, not just a complaint

Why Join us?

• Above all, we’re in this to empower small business owners to own and grow their businesses. If you succeed, Med Spas will remain the opportunity for independent owner-operators instead of being dominated by a small number of large chains. If that speaks to you, speak to us.

• We have much left to build. But given the market feedback we’re getting and our founding team’s company-building experience, we think we are writing the first chapters of a real success story.

• This is a role built from scratch — the systems and processes you put in place become the team’s operating model, not a slot you’re filling in an existing one.

• Competitive salary

At Moxie, we believe in creating a workplace where everyone feels valued, trusted, and included. Our team lives by our values: act as owners, give more than we take, move with speed and care, and simplify and learn every day.

We welcome people of all backgrounds, experiences, and perspectives to apply. If you require any accommodations to fully participate in the interview process, please let us know, we’re happy to assist.

Only One runs campaigns that change minds and shape policy. Our international team of experts specializes in strategic communications, movement building, and public advocacy to drive impactful ocean and climate policy worldwide. Our philanthropically funded work focuses on supporting and amplifying the efforts of partners — both globally and in key regions — to restore ocean health and unlock the ocean’s potential as a climate solution.

About Only One

Only One is a campaigning organization set up to protect the ocean and stabilize the climate. We build campaigns that move governments, industry, and institutions, working alongside partners, scientists, creators, and communities around the world.

Since 2020 we have grown to a team of 25, spread across multiple countries and time zones. We are small for the scale of what we take on, which means everyone here has real ownership and the work moves quickly.

About the role

We’re hiring a Chief of Staff to sit on our leadership team, work closely with the CEO, and hold the machinery that lets a small organization run a large agenda.

This role builds on strong foundations. The current Chief of Staff has been in the role for two years, and depending on start dates we intend a proper overlap between them and their successor.

This is the role that connects intention to action. You’ll own how we plan: setting the annual cycle, translating strategy into priorities teams can act on, and tracking whether we’re getting there. You’ll own how we decide: guiding the leadership team, holding the decision record, and making sure what gets agreed actually lands. You’ll own how we’re held accountable: four board meetings a year, our committees, and our obligations as a US non-profit. And you’ll hold the line between money and mission, keeping our funding pipeline pointed at our strategic priorities rather than pulling us away from them.

A lot of this work takes the form of writing. You’ll produce board papers, strategy documents, and the memos that help a team understand a difficult decision. Alongside that, you’ll lead one or two special projects at any time: pieces of work that need a senior owner but don’t sit with any one team, such as standing up a new function, or working out how we grow without losing what makes us effective.

It’s a broad role, deliberately. If you like holding the whole picture, working closely with a CEO, and building the systems that let ambitious people do their best work, this role will suit you. You’ll also be doing it in service of something that matters, at a moment when the decisions being made about the ocean will hold for decades.

What you’ll do

Strategic planning and priorities

• Own the annual planning cycle, from goal setting to quarterly tracking.
• Translate long-term strategy into clear priorities that teams can act on week to week.
• Spot where priorities collide, on timing, budget, or capacity, and force the trade-off early.

Leadership team and decision-making

• Run the leadership team’s operating rhythm: agendas, pre-reads, decisions, and follow-through between meetings.
• Design and facilitate the sessions where the hard calls get made, surfacing disagreement while it can still change the outcome.
• Hold the decision record, so what was agreed is written down and stays agreed.

Board and governance

• Plan and deliver four board meetings a year, including agendas, board packs, and minutes.
• Prepare the CEO for board meetings, chair conversations, and committee cycles.
• Support board composition, recruitment, induction, and committee operations.
• Hold risk oversight and our compliance obligations as a US 501©(3).

Fundraising oversight

• Hold the organization-level revenue picture: what’s secured, what’s in the pipeline, and what’s at risk.
• Check that restricted and unrestricted income supports our strategic priorities, and escalate when it doesn’t.
• Bring development into planning, so revenue targets are set alongside organizational goals.
• Translate strategy into our case for support, and hold quality on major proposals and reports.

Internal communication

• Connect the leadership team with departments, and keep information moving in both directions.
• Shape how significant news is framed and delivered, including at all-staff moments.
• Make sure people understand not just what was decided, but the reasoning behind it.
• Surface what teams are hearing and seeing that leadership needs to know.

Writing and special projects

• Produce board papers, strategy documents, memos, and organization-level narrative.
• Turn workshops, listening exercises, and messy conversations into documents people can act on.
• Lead discrete, time-bound initiatives that sit outside any standing function.
• Expect special projects to be around a fifth of the role, scoped with the CEO each year.

CEO support

• Act as a thinking partner on priorities, sequencing, and what reaches the CEO.
• Prepare the CEO for significant internal and external moments.
• Draft on the CEO’s behalf, and represent them in rooms where appropriate.
• Serve as a confidential sounding board on people, decisions, and risk.

Who you are

• 6+ years in senior strategy, operations, or organizational leadership roles.
• Breadth across most of the responsibility areas above, rather than depth in one.
• A track record of running planning cycles and holding senior teams to what they committed to.
• A strong writer, comfortable producing board-level and funder-facing material.
• Experience with governance, whether through board support, committee work, or compliance.
• Enough fluency with fundraising to read a revenue pipeline and hold quality on major proposals.
• Comfortable holding oversight of work you don’t control, and raising issues without owning the fix.
• A campaigning, NGO, or agency background is helpful but not essential.
• Willing to flex hours to work with a global team.

How you show up

You make trade-offs visible. When everything is a priority, you say so out loud and force the choice. You’d rather have the awkward conversation in advance than let the team discover the problem during the crunch.

You hold the whole picture. You see how a hiring decision, a funder condition, and a campaign timeline connect. You spot the collision early, and you raise it while there’s still time to do something about it.

You write to make things happen. Your writing changes what people do, not just what they know. You can take a messy, unresolved conversation and turn it into a document a board could act on.

You chase, kindly. You’re comfortable asking where something is and holding people to what they said. You escalate early when you need to, and you never make it personal.

You are service-minded. You measure success by whether other people can do their work better. You’re glad when something you built gets used, and untroubled by not getting the credit.

You thrive on teamwork. You bring humor, humility, and kindness to a fast-paced environment. You know that everyone here plays an essential role, and you treat them that way.

What we offer

• Salary range: $140,000–170,000 USD, based on experience
• Fully remote working, with a global team and flexible hours
• Generous paid time off, plus organization-wide winter and summer breaks
• Health, dental and vision coverage, or a local equivalent depending on your location
• An annual professional development budget
• An annual full-team retreat

Equal opportunity

Only One is committed to building a workforce of individuals with diverse backgrounds, abilities, and identities. We are proud to be an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.

To apply

The preferred deadline to apply is Monday, October 12, 2026. Please upload your resume, writing sample and respond to the application questions. This search is being supported by NRG Consulting Group. Please reach out to megan@nrgconsultinggroup.org and cc jobs@nrgconsultinggroup.org with any questions.

Language Requirement: Must be bilingual/Fluent in Thai & English

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

A day in the life

The Multi-Language Onboarding Team is a new venture from Toast, building out our sales and servicing capacity to customers whose primary language is Thai. As an Onboarding Consultant with our Multi-Language Onboarding team, Toast’s way of saying an “Implementation Specialist”,  you serve as the customer’s relationship manager & point of contact from the time that the account purchases Toast, through the onboarding phase of the customer journey.

You are expected to work autonomously under an Onboarding Manager to achieve monthly activation goals,  prioritize work based on customer need and Toast requirements and deliver high quality customer interactions. To thrive as an Onboarding Consultant at Toast, you are flexible, motivated by aggressive growth goals, and excel in ambiguous environments!

What you’ll do (Responsibilities)

• Leverage your Toast product knowledge and project management skills to partner with restaurant owners during the Go-Live phase, and build out onboarding plans that will produce a high quality implementation experience within timeline and budget.
• Create best practices for managing daily restaurant operations by enabling restaurant owners and staff to utilize Toast - this includes management of labor and food costs, table turn time and guest relationships.
• Responsible for conducting remote site assessments to determine the networking needs of our clients prior to installation and communicate those needs to the project resources.
• Perform onboarding remotely while documenting the installation of the Toast POS system, observe Toast best practices as well as document any deviations from best practices that were identified during the design phase of the project.
• Create & lead an onboarding training plan to the entire restaurant staff on how to leverage the Toast product configured to their business and workflow with a focus on operational efficiencies that positively impact the guest and staff experience.
• Manage several onboarding engagements simultaneously, including large books of onboarding business (80+ restaurants) in your region.
• Ensure the transition goes smoothly and that you are available for remote Go-Live support to assist and guide the customer during their first several days of usage by providing post-live remote guidance, troubleshoot problems or follow-up training.

What you’ll need to thrive (Requirements)

• Bilingual/Fluent in Thai & English required
• Experience in the Restaurant or Hospitality Industry
• 3 + years of experience in a role responsible for customer satisfaction and business operations, for instance a Restaurant GM
• Success operating independently and navigating competing priorities in a constantly changing environment
• Proven track record of success in meeting and exceeding goals
• Excellent communication, organizational, and influencing skills

What will help you stand out (Nonessential Skills/Nice to Haves)

• 1+ years of experience using a POS (Point of Sale) software, ideally in the service industry
• Experience with Salesforce CRM
• Experience working in the tech industry or for a SAAS company
• Training, teaching, or development experience

AI at Toast

At Toast, one of our company values is that we’re hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

The base salary range for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits. You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy.

Zone A

$70,000—$80,000 USD

Zone B

$60,000—$70,000 USD

Zone C

$55,000—$65,000 USD

How Toast Uses AI in its Hiring Process

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance. To learn more: https://careers.toasttab.com/ai-in-hiring

Our Approach to Hybrid Working

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast

People Are the Secret Ingredient in Our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast. We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work—raising the bar in delivering exceptional experiences for our customers and each other.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

About Us

ManyPixels gives SMEs, agencies, and marketing teams around the world direct access to a team of designers. No freelancer roulette, no bloated agency retainers. Since 2018, we have delivered 150,000+ designs to businesses across the globe, and we are proud to be one of the most trusted on-demand graphic design services online.

Our team is fully distributed across Europe and Asia, while most of our clients call the US home. That mix is part of what makes ManyPixels work: different time zones, different backgrounds, one shared standard for great design.

Curious what we do? Take a look: www.manypixels.co

About the Role

You will manage a team of 10+ designers and a portfolio of 100+ clients. The work is varied by design: logos one hour, landing pages the next, and it will keep evolving as we grow.

What You’ll Own

• Workload management. Every incoming task, whether it’s a logo, a landing page, or an illustration, needs to land with the designer best suited for it. You will make sure nobody is underworked or drowning, and that we always hit our promised 24-hour delivery.
• Quality control. You are the last set of eyes before anything reaches a client. You will check every finished task against the brief, send back what needs work, and act as the final approver on your team’s output.
• People management. Your team is your responsibility. That includes leave requests, internal and external communication, problem resolution, and making sure our SOPs are followed, not just filed away.
• Performance reviews. With support from the management team, you will run monthly and annual performance reviews for everyone on your team.
• Training. You will lead one-on-one and group training on everything from onboarding to customer communication to time management, helping your team grow as they go.
• Client relationships. Our designers communicate with clients directly every day. When things get complex, you step in by chat, email, or video call to keep the relationship and the project on track.

Our Ideal Candidate

• At least 3 years of experience in a leadership or management role. This is non-negotiable.
• Strong knowledge of graphic and/or web design; you can tell good work from mediocre work in seconds.
• Comfortable across tools like Google Workspace, Adobe Creative Suite, Figma, and Canva.
• Experience with team tools like Slack, Asana, and Notion.
• Working knowledge of AI tools such as Claude, ChatGPT, or Gemini to work smarter and faster.
• Proven ability to manage multiple priorities and tight deadlines without dropping anything.
• A confident, direct communicator who can deliver hard feedback without damaging the relationship.
• A fast learner who treats change as normal, not as a disruption.
• Excellent written and spoken English; you will be the voice our clients hear when it matters most.
• Available to work US Eastern Time, 9 AM to 6 PM, without exception.

This Might Not Be for You If

• You need frequent check-ins to stay on track.
• You avoid confronting underperformance.
• You are looking for a predictable 9-to-5 with no surprises.

What We Offer

• A full-time, 100% remote role.
• 20 days of paid time off per year.
• Competitive salary, depending on experience, skills, and results.
• Real ownership over your team and portfolio from day one.

This is a full-time position: 40 hours per week, 8 hours per day, Monday to Friday.

ManyPixels is a remote-first, equal opportunity employer. We welcome applicants from all backgrounds.

Precision for Medicine is a Clinical Research Organization. Precision’s uniquely integrated offering enables the science of precision medicine by combining novel clinical trial designs, industry-leading operational and medical experts, advanced biomarker and data analytics solutions, and an unequivocal real passion for rare diseases and oncology, in addition to working across other therapeutic areas.

Due to continued growth we are currently seeking a Project Support Specialist. The Project Support Specialist will serve as a member of the project team providing cross-functional support with the goal of contributing toward efficient management of the studies to which they are assigned.

This position can be offered fully home based in the following locations - Poland, Serbia, Slovakia, Hungary or Romania.

Essential functions of the job include but are not limited to:

• Creates and maintains the project timeline in MS Project or similar system. Ensures updates are captured and documented. Ensures the distribution of updates to study team members.
• Schedules internal and external meetings, assists with preparing and circulating agendas, takes meeting minutes, circulates meeting minutes, and files meeting agendas and minutes in the Trial Master File.
• Performs an array of activities in the Clinical Trial Management System (CTMS) including maintaining study milestone dates, updating study contact lists, maintaining enrolment projections as needed, and submitting helpdesk tickets and ensuring remediation is completed.
• Prepares, assigns, and documents study-specific training in appropriate systems; manages and oversees the maintenance of training records. Identifies gaps in training and engages appropriate team members or escalates as needed.
• Establishes a study-level Share Point site or similar shared working space and ensures appropriate access to study team, sponsors and others as appropriate.
• Creates project-specific email boxes and maintains appropriate access to study team members.
• Manages user access to study systems by submitting user requests to the Help Desk or similar, by reviewing team member access on a define periodic basis, and document access review.
• Orders study supplies and addresses queries on study supplies.
• Orders initial study binders. Collects, collates and prepares study binders and ensures shipping to the proper locations through printing vendor.
• Maintains various study trackers as needed and directed by the Project Manager, Clinical Trial Manager or other project leader.
• Sends communications to study sites, investigators and others, as directed by the Project Manager, Clinical Trial Manager or other Project Leadership, including SUSARs, email blasts, newsletters and other information that may be required.
• May support the distribution and tracking of IND Safety Reports/SUSARS/CIOMS according to the procedures defined by the study team in the project plan, as applicable, may be under Safety staff guidance.
• May support the translation process of site level documents, as applicable, per local and regional standards.
• May act as point of contact for project-related requests for team members, Sponsors, and third party vendors.
• Supports the preparation, distribution, and the reconciliation of study material during applicable phases of the study (Operations Manual, ISF, patient cards, etc.) as applicable.
• May support team leaders with the production of various study reports and updates (e.g., country/site initiation, activation, recruitment).
• Performs other duties as assigned by the Project Manager, Clinical Trial Manager or other Project Leadership.

Qualifications:

Minimum Required:

• 4-year college degree, or equivalent experience ideally in a business, scientific or healthcare discipline
• Minimum of 2 years of relevant experience as a Clinical Trial Assistant, Clinical Support Specialist or similar position.

Other Required:

• Fluency in the Microsoft Office package of programs (Outlook, Word, Excel, and PowerPoint).
• Customer service demeanour; demonstrate flexibility, teamwork, and a keen attention to detail.
• Ability to communicate both verbally and in writing at the English proficiently (Professional level). Competencies:
• Working knowledge of ICH-GCP, Precision SOPs, and regulatory guidance.
• Demonstrates solid interpersonal skills.
• Exhibits strong self-motivation, is detail-oriented and able to work and plan independently as well as in a team environment.
• Strong written and verbal communication skills
• Commitment to performing professionally consistent with Precision Principles.

Precision is required by law in some states or cities to include a reasonable estimate of the compensation range for this role. This compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to: skill sets, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Precision, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.  This role is also eligible for a discretionary annual bonus, private medical insurance, MultiSport Card, life insurance, pension, home working allowance, vacation, among other benefits.

Reasonable estimate of the current range for Poland:

97,600 PLN gross per annum to 146,400PLN gross per annum

#LI-OS1 #LI-Remote

Precision medicine is revolutionizing the attack on cancer—and we are passionate about helping you harness its power. We strike tumours on a molecular level using biomarkers to link specific mutations to specific treatments. We combine deep science with deep data from advanced technological platforms, then layer on specialized expertise in the design and execution of targeted, adaptive clinical trials. Ultimately, we deliver robust insights that inform real-time decisions—and optimize the oncology development pathway.

Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice.

Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at myHR@precisionmedicinegrp.com.

Recruitment Fraud Warning: Please be aware that fraudulent individuals and websites may impersonate Precision Medicine Group or its affiliates and attempt to obtain personal, financial, or banking information through fake job postings or employment offers. Precision Medicine Group will never request payment, banking details, or other sensitive financial information as part of the recruitment process. If you believe you have been targeted by a recruitment scam, we encourage you to report the incident to your local law enforcement authorities, consumer protection agency, or relevant cybercrime reporting organization in your country. Please also notify us at myHR@precisionmedicinegrp.com so we can investigate and take appropriate action.

Precision for Medicine is a Clinical Research Organization. Precision’s uniquely integrated offering enables the science of precision medicine by combining novel clinical trial designs, industry-leading operational and medical experts, advanced biomarker and data analytics solutions, and an unequivocal real passion for rare diseases and oncology, in addition to working across other therapeutic areas.

Due to continued growth we are currently seeking a Project Support Specialist. The Project Support Specialist will serve as a member of the project team providing cross-functional support with the goal of contributing toward efficient management of the studies to which they are assigned.

This position can be offered fully home based in the following locations - Poland, Serbia, Slovakia, Hungary or Romania.

Essential functions of the job include but are not limited to:

• Creates and maintains the project timeline in MS Project or similar system. Ensures updates are captured and documented. Ensures the distribution of updates to study team members.
• Schedules internal and external meetings, assists with preparing and circulating agendas, takes meeting minutes, circulates meeting minutes, and files meeting agendas and minutes in the Trial Master File.
• Performs an array of activities in the Clinical Trial Management System (CTMS) including maintaining study milestone dates, updating study contact lists, maintaining enrolment projections as needed, and submitting helpdesk tickets and ensuring remediation is completed.
• Prepares, assigns, and documents study-specific training in appropriate systems; manages and oversees the maintenance of training records. Identifies gaps in training and engages appropriate team members or escalates as needed.
• Establishes a study-level Share Point site or similar shared working space and ensures appropriate access to study team, sponsors and others as appropriate.
• Creates project-specific email boxes and maintains appropriate access to study team members.
• Manages user access to study systems by submitting user requests to the Help Desk or similar, by reviewing team member access on a define periodic basis, and document access review.
• Orders study supplies and addresses queries on study supplies.
• Orders initial study binders. Collects, collates and prepares study binders and ensures shipping to the proper locations through printing vendor.
• Maintains various study trackers as needed and directed by the Project Manager, Clinical Trial Manager or other project leader.
• Sends communications to study sites, investigators and others, as directed by the Project Manager, Clinical Trial Manager or other Project Leadership, including SUSARs, email blasts, newsletters and other information that may be required.
• May support the distribution and tracking of IND Safety Reports/SUSARS/CIOMS according to the procedures defined by the study team in the project plan, as applicable, may be under Safety staff guidance.
• May support the translation process of site level documents, as applicable, per local and regional standards.
• May act as point of contact for project-related requests for team members, Sponsors, and third party vendors.
• Supports the preparation, distribution, and the reconciliation of study material during applicable phases of the study (Operations Manual, ISF, patient cards, etc.) as applicable.
• May support team leaders with the production of various study reports and updates (e.g., country/site initiation, activation, recruitment).
• Performs other duties as assigned by the Project Manager, Clinical Trial Manager or other Project Leadership.

Qualifications:

Minimum Required:

• 4-year college degree, or equivalent experience ideally in a business, scientific or healthcare discipline
• Minimum of 2 years of relevant experience as a Clinical Trial Assistant, Clinical Support Specialist or similar position.

Other Required:

• Fluency in the Microsoft Office package of programs (Outlook, Word, Excel, and PowerPoint).
• Customer service demeanour; demonstrate flexibility, teamwork, and a keen attention to detail.
• Ability to communicate both verbally and in writing at the English proficiently (Professional level). Competencies:
• Working knowledge of ICH-GCP, Precision SOPs, and regulatory guidance.
• Demonstrates solid interpersonal skills.
• Exhibits strong self-motivation, is detail-oriented and able to work and plan independently as well as in a team environment.
• Strong written and verbal communication skills
• Commitment to performing professionally consistent with Precision Principles.

#LI-OS1 #LI-Remote

Precision medicine is revolutionizing the attack on cancer—and we are passionate about helping you harness its power. We strike tumours on a molecular level using biomarkers to link specific mutations to specific treatments. We combine deep science with deep data from advanced technological platforms, then layer on specialized expertise in the design and execution of targeted, adaptive clinical trials. Ultimately, we deliver robust insights that inform real-time decisions—and optimize the oncology development pathway.

Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice.

Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at myHR@precisionmedicinegrp.com.

Recruitment Fraud Warning: Please be aware that fraudulent individuals and websites may impersonate Precision Medicine Group or its affiliates and attempt to obtain personal, financial, or banking information through fake job postings or employment offers. Precision Medicine Group will never request payment, banking details, or other sensitive financial information as part of the recruitment process. If you believe you have been targeted by a recruitment scam, we encourage you to report the incident to your local law enforcement authorities, consumer protection agency, or relevant cybercrime reporting organization in your country. Please also notify us at myHR@precisionmedicinegrp.com so we can investigate and take appropriate action.

Precision for Medicine is a Clinical Research Organization. Precision’s uniquely integrated offering enables the science of precision medicine by combining novel clinical trial designs, industry-leading operational and medical experts, advanced biomarker and data analytics solutions, and an unequivocal real passion for rare diseases and oncology, in addition to working across other therapeutic areas.

Due to continued growth we are currently seeking a Project Support Specialist. The Project Support Specialist will serve as a member of the project team providing cross-functional support with the goal of contributing toward efficient management of the studies to which they are assigned.

This position can be offered fully home based in the following locations - Poland, Serbia, Slovakia, Hungary or Romania.

Essential functions of the job include but are not limited to:

• Creates and maintains the project timeline in MS Project or similar system. Ensures updates are captured and documented. Ensures the distribution of updates to study team members.
• Schedules internal and external meetings, assists with preparing and circulating agendas, takes meeting minutes, circulates meeting minutes, and files meeting agendas and minutes in the Trial Master File.
• Performs an array of activities in the Clinical Trial Management System (CTMS) including maintaining study milestone dates, updating study contact lists, maintaining enrolment projections as needed, and submitting helpdesk tickets and ensuring remediation is completed.
• Prepares, assigns, and documents study-specific training in appropriate systems; manages and oversees the maintenance of training records. Identifies gaps in training and engages appropriate team members or escalates as needed.
• Establishes a study-level Share Point site or similar shared working space and ensures appropriate access to study team, sponsors and others as appropriate.
• Creates project-specific email boxes and maintains appropriate access to study team members.
• Manages user access to study systems by submitting user requests to the Help Desk or similar, by reviewing team member access on a define periodic basis, and document access review.
• Orders study supplies and addresses queries on study supplies.
• Orders initial study binders. Collects, collates and prepares study binders and ensures shipping to the proper locations through printing vendor.
• Maintains various study trackers as needed and directed by the Project Manager, Clinical Trial Manager or other project leader.
• Sends communications to study sites, investigators and others, as directed by the Project Manager, Clinical Trial Manager or other Project Leadership, including SUSARs, email blasts, newsletters and other information that may be required.
• May support the distribution and tracking of IND Safety Reports/SUSARS/CIOMS according to the procedures defined by the study team in the project plan, as applicable, may be under Safety staff guidance.
• May support the translation process of site level documents, as applicable, per local and regional standards.
• May act as point of contact for project-related requests for team members, Sponsors, and third party vendors.
• Supports the preparation, distribution, and the reconciliation of study material during applicable phases of the study (Operations Manual, ISF, patient cards, etc.) as applicable.
• May support team leaders with the production of various study reports and updates (e.g., country/site initiation, activation, recruitment).
• Performs other duties as assigned by the Project Manager, Clinical Trial Manager or other Project Leadership.

Qualifications:

Minimum Required:

• 4-year college degree, or equivalent experience ideally in a business, scientific or healthcare discipline
• Minimum of 2 years of relevant experience as a Clinical Trial Assistant, Clinical Support Specialist or similar position.

Other Required:

• Fluency in the Microsoft Office package of programs (Outlook, Word, Excel, and PowerPoint).
• Customer service demeanour; demonstrate flexibility, teamwork, and a keen attention to detail.
• Ability to communicate both verbally and in writing at the English proficiently (Professional level). Competencies:
• Working knowledge of ICH-GCP, Precision SOPs, and regulatory guidance.
• Demonstrates solid interpersonal skills.
• Exhibits strong self-motivation, is detail-oriented and able to work and plan independently as well as in a team environment.
• Strong written and verbal communication skills
• Commitment to performing professionally consistent with Precision Principles.

#LI-OS1 #LI-Remote

Precision medicine is revolutionizing the attack on cancer—and we are passionate about helping you harness its power. We strike tumours on a molecular level using biomarkers to link specific mutations to specific treatments. We combine deep science with deep data from advanced technological platforms, then layer on specialized expertise in the design and execution of targeted, adaptive clinical trials. Ultimately, we deliver robust insights that inform real-time decisions—and optimize the oncology development pathway.

Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice.

Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at myHR@precisionmedicinegrp.com.

Recruitment Fraud Warning: Please be aware that fraudulent individuals and websites may impersonate Precision Medicine Group or its affiliates and attempt to obtain personal, financial, or banking information through fake job postings or employment offers. Precision Medicine Group will never request payment, banking details, or other sensitive financial information as part of the recruitment process. If you believe you have been targeted by a recruitment scam, we encourage you to report the incident to your local law enforcement authorities, consumer protection agency, or relevant cybercrime reporting organization in your country. Please also notify us at myHR@precisionmedicinegrp.com so we can investigate and take appropriate action.

Precision for Medicine is a Clinical Research Organization. Precision’s uniquely integrated offering enables the science of precision medicine by combining novel clinical trial designs, industry-leading operational and medical experts, advanced biomarker and data analytics solutions, and an unequivocal real passion for rare diseases and oncology, in addition to working across other therapeutic areas.

Due to continued growth we are currently seeking a Project Support Specialist. The Project Support Specialist will serve as a member of the project team providing cross-functional support with the goal of contributing toward efficient management of the studies to which they are assigned.

This position can be offered fully home based in the following locations - Poland, Serbia, Slovakia, Hungary or Romania.

Essential functions of the job include but are not limited to:

• Creates and maintains the project timeline in MS Project or similar system. Ensures updates are captured and documented. Ensures the distribution of updates to study team members.
• Schedules internal and external meetings, assists with preparing and circulating agendas, takes meeting minutes, circulates meeting minutes, and files meeting agendas and minutes in the Trial Master File.
• Performs an array of activities in the Clinical Trial Management System (CTMS) including maintaining study milestone dates, updating study contact lists, maintaining enrolment projections as needed, and submitting helpdesk tickets and ensuring remediation is completed.
• Prepares, assigns, and documents study-specific training in appropriate systems; manages and oversees the maintenance of training records. Identifies gaps in training and engages appropriate team members or escalates as needed.
• Establishes a study-level Share Point site or similar shared working space and ensures appropriate access to study team, sponsors and others as appropriate.
• Creates project-specific email boxes and maintains appropriate access to study team members.
• Manages user access to study systems by submitting user requests to the Help Desk or similar, by reviewing team member access on a define periodic basis, and document access review.
• Orders study supplies and addresses queries on study supplies.
• Orders initial study binders. Collects, collates and prepares study binders and ensures shipping to the proper locations through printing vendor.
• Maintains various study trackers as needed and directed by the Project Manager, Clinical Trial Manager or other project leader.
• Sends communications to study sites, investigators and others, as directed by the Project Manager, Clinical Trial Manager or other Project Leadership, including SUSARs, email blasts, newsletters and other information that may be required.
• May support the distribution and tracking of IND Safety Reports/SUSARS/CIOMS according to the procedures defined by the study team in the project plan, as applicable, may be under Safety staff guidance.
• May support the translation process of site level documents, as applicable, per local and regional standards.
• May act as point of contact for project-related requests for team members, Sponsors, and third party vendors.
• Supports the preparation, distribution, and the reconciliation of study material during applicable phases of the study (Operations Manual, ISF, patient cards, etc.) as applicable.
• May support team leaders with the production of various study reports and updates (e.g., country/site initiation, activation, recruitment).
• Performs other duties as assigned by the Project Manager, Clinical Trial Manager or other Project Leadership.

Qualifications:

Minimum Required:

• 4-year college degree, or equivalent experience ideally in a business, scientific or healthcare discipline
• Minimum of 2 years of relevant experience as a Clinical Trial Assistant, Clinical Support Specialist or similar position.

Other Required:

• Fluency in the Microsoft Office package of programs (Outlook, Word, Excel, and PowerPoint).
• Customer service demeanour; demonstrate flexibility, teamwork, and a keen attention to detail.
• Ability to communicate both verbally and in writing at the English proficiently (Professional level). Competencies:
• Working knowledge of ICH-GCP, Precision SOPs, and regulatory guidance.
• Demonstrates solid interpersonal skills.
• Exhibits strong self-motivation, is detail-oriented and able to work and plan independently as well as in a team environment.
• Strong written and verbal communication skills
• Commitment to performing professionally consistent with Precision Principles.

#LI-OS1 #LI-Remote

Precision medicine is revolutionizing the attack on cancer—and we are passionate about helping you harness its power. We strike tumours on a molecular level using biomarkers to link specific mutations to specific treatments. We combine deep science with deep data from advanced technological platforms, then layer on specialized expertise in the design and execution of targeted, adaptive clinical trials. Ultimately, we deliver robust insights that inform real-time decisions—and optimize the oncology development pathway.

Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice.

Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at myHR@precisionmedicinegrp.com.

Recruitment Fraud Warning: Please be aware that fraudulent individuals and websites may impersonate Precision Medicine Group or its affiliates and attempt to obtain personal, financial, or banking information through fake job postings or employment offers. Precision Medicine Group will never request payment, banking details, or other sensitive financial information as part of the recruitment process. If you believe you have been targeted by a recruitment scam, we encourage you to report the incident to your local law enforcement authorities, consumer protection agency, or relevant cybercrime reporting organization in your country. Please also notify us at myHR@precisionmedicinegrp.com so we can investigate and take appropriate action.

About RDA

RDA is a strategy-first, AI-driven digital consultancy that partners with enterprise organizations to deliver scalable digital solutions across strategy, engineering, and data. Proud to be a multi-year Great Place to Work certified company.

Location

Remote within the United States.  We are primarily interested in candidates who reside in the Eastern or Central regions and can collaborate during EST business hours.  Due to current hiring restrictions, we are unable to consider candidates who reside in California, Colorado, Oregon or Washington.

The Role

RDA is seeking a Project Manager to oversee a portfolio of Optimization Services client engagements. These engagements involve ongoing software development, enhancements, maintenance, and support.  The Project Manager will coordinate work across multiple clients and delivery teams, helping manage priorities, schedules, budgets, communication, and overall engagement activity to keep work moving and clients supported.

Project & Delivery Management — Optimization & Maintenance Portfolio

• Manage a portfolio of Optimization Services and maintenance/support engagements for existing clients, ensuring consistent, reliable delivery of ongoing enhancements, fixes, and small-scope initiatives.
• Manage scope by using intake and prioritization processes to keep incoming requests, tickets, and mini-projects aligned with each client’s contracted scope, hours, or retainer terms.
• Develop and maintain schedules across multiple concurrent, smaller-scope workstreams (sprints, release calendars, maintenance windows) for several clients at once.
• Track utilization against retainer or block-hours agreements, monitor burn rate, and flag overages or underutilization before they become client issues.
• Maintain an active risk/issue log for recurring work and escalate to the Senior Project Manager or Director when needed.
• Work with developers, designers, and QA resources supporting multiple clients simultaneously, balancing priorities across the portfolio.

Communication & Stakeholder Management

• Set up and run a consistent cadence with each client (status calls, ticket/work-order reporting) and with internal delivery leadership.
• Provide clear, regular reporting on ticket/work-order status, hours utilization, and upcoming priorities.
• Facilitate regular client check-ins and support quarterly business reviews led by senior team members.
• Maintain accurate work-order logs, hours tracking, meeting notes, and status reports.

Client Relationship & Growth Support (Supporting Role)

• Strengthen client relationships through consistent, dependable delivery on the day-to-day work that keeps their platforms running.
• Recognize potential expansion or improvement opportunities that surface during ongoing work, and route them to the PMO and Sales/Account teams rather than pursuing them independently.
• Provide delivery context, account history, and client insight to the PMO and Sales teams as they develop new opportunities with existing clients.
• Where relevant, help identify opportunities to apply AI-enabled tools or approaches to make recurring client work more efficient (a plus, not a requirement).

What We’re Looking For

• 2–4 years of project management or project coordination experience in a software services environment.
• Demonstrated ability to manage scope, schedule, and budget for multiple concurrent workstreams or clients.
• Working knowledge of PM or ticketing tools (e.g., Jira, Smartsheet, Asana, ServiceNow).
• Strong organizational skills and attention to detail when managing several smaller engagements at once.
• Clear, professional written and verbal communication skills for both client-facing and internal reporting.
• Bachelor’s degree in Business, Computer Science, Information Systems, or a related field, or equivalent practical experience.
• Helpful skills include exposure to AI-enabled tools or workflows in a software delivery or support context and prior experience working within a formal PMO structure alongside Sales/Account teams.

Ready to Make an Impact? Apply today to meet our team virtually and discover why RDA is the right place for your next career move.

No third parties, please. Only U.S. Citizens or U.S. Permanent Residents need apply.

Precision for Medicine is a Clinical Research Organization. Precision’s uniquely integrated offering enables the science of precision medicine by combining novel clinical trial designs, industry-leading operational and medical experts, advanced biomarker and data analytics solutions, and an unequivocal real passion for rare diseases and oncology, in addition to working across other therapeutic areas.

Due to continued growth we are currently seeking a Project Support Specialist. The Project Support Specialist will serve as a member of the project team providing cross-functional support with the goal of contributing toward efficient management of the studies to which they are assigned.

This position can be offered fully home based in the following locations - Poland, Serbia, Slovakia, Hungary or Romania.

Essential functions of the job include but are not limited to:

• Creates and maintains the project timeline in MS Project or similar system. Ensures updates are captured and documented. Ensures the distribution of updates to study team members.
• Schedules internal and external meetings, assists with preparing and circulating agendas, takes meeting minutes, circulates meeting minutes, and files meeting agendas and minutes in the Trial Master File.
• Performs an array of activities in the Clinical Trial Management System (CTMS) including maintaining study milestone dates, updating study contact lists, maintaining enrolment projections as needed, and submitting helpdesk tickets and ensuring remediation is completed.
• Prepares, assigns, and documents study-specific training in appropriate systems; manages and oversees the maintenance of training records. Identifies gaps in training and engages appropriate team members or escalates as needed.
• Establishes a study-level Share Point site or similar shared working space and ensures appropriate access to study team, sponsors and others as appropriate.
• Creates project-specific email boxes and maintains appropriate access to study team members.
• Manages user access to study systems by submitting user requests to the Help Desk or similar, by reviewing team member access on a define periodic basis, and document access review.
• Orders study supplies and addresses queries on study supplies.
• Orders initial study binders. Collects, collates and prepares study binders and ensures shipping to the proper locations through printing vendor.
• Maintains various study trackers as needed and directed by the Project Manager, Clinical Trial Manager or other project leader.
• Sends communications to study sites, investigators and others, as directed by the Project Manager, Clinical Trial Manager or other Project Leadership, including SUSARs, email blasts, newsletters and other information that may be required.
• May support the distribution and tracking of IND Safety Reports/SUSARS/CIOMS according to the procedures defined by the study team in the project plan, as applicable, may be under Safety staff guidance.
• May support the translation process of site level documents, as applicable, per local and regional standards.
• May act as point of contact for project-related requests for team members, Sponsors, and third party vendors.
• Supports the preparation, distribution, and the reconciliation of study material during applicable phases of the study (Operations Manual, ISF, patient cards, etc.) as applicable.
• May support team leaders with the production of various study reports and updates (e.g., country/site initiation, activation, recruitment).
• Performs other duties as assigned by the Project Manager, Clinical Trial Manager or other Project Leadership.

Qualifications:

Minimum Required:

• 4-year college degree, or equivalent experience ideally in a business, scientific or healthcare discipline
• Minimum of 2 years of relevant experience as a Clinical Trial Assistant, Clinical Support Specialist or similar position.

Other Required:

• Fluency in the Microsoft Office package of programs (Outlook, Word, Excel, and PowerPoint).
• Customer service demeanour; demonstrate flexibility, teamwork, and a keen attention to detail.
• Ability to communicate both verbally and in writing at the English proficiently (Professional level). Competencies:
• Working knowledge of ICH-GCP, Precision SOPs, and regulatory guidance.
• Demonstrates solid interpersonal skills.
• Exhibits strong self-motivation, is detail-oriented and able to work and plan independently as well as in a team environment.
• Strong written and verbal communication skills
• Commitment to performing professionally consistent with Precision Principles.

Precision is required by law in some states or cities to include a reasonable estimate of the compensation range for this role. This compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to: skill sets, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Precision, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.  This role is also eligible for a discretionary annual bonus, private medical insurance, MultiSport Card, life insurance, pension, home working allowance, vacation, among other benefits.

Reasonable estimate of the current range for Poland:

97,600 PLN gross per annum to 146,400PLN gross per annum

#LI-OS1 #LI-Remote

Precision medicine is revolutionizing the attack on cancer—and we are passionate about helping you harness its power. We strike tumours on a molecular level using biomarkers to link specific mutations to specific treatments. We combine deep science with deep data from advanced technological platforms, then layer on specialized expertise in the design and execution of targeted, adaptive clinical trials. Ultimately, we deliver robust insights that inform real-time decisions—and optimize the oncology development pathway.

Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice.

Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at myHR@precisionmedicinegrp.com.

Recruitment Fraud Warning: Please be aware that fraudulent individuals and websites may impersonate Precision Medicine Group or its affiliates and attempt to obtain personal, financial, or banking information through fake job postings or employment offers. Precision Medicine Group will never request payment, banking details, or other sensitive financial information as part of the recruitment process. If you believe you have been targeted by a recruitment scam, we encourage you to report the incident to your local law enforcement authorities, consumer protection agency, or relevant cybercrime reporting organization in your country. Please also notify us at myHR@precisionmedicinegrp.com so we can investigate and take appropriate action.

Precision for Medicine is a Clinical Research Organization. Precision’s uniquely integrated offering enables the science of precision medicine by combining novel clinical trial designs, industry-leading operational and medical experts, advanced biomarker and data analytics solutions, and an unequivocal real passion for rare diseases and oncology, in addition to working across other therapeutic areas.

Due to continued growth we are currently seeking a Project Support Specialist. The Project Support Specialist will serve as a member of the project team providing cross-functional support with the goal of contributing toward efficient management of the studies to which they are assigned.

This position can be offered fully home based in the following locations - Poland, Serbia, Slovakia, Hungary or Romania.

Essential functions of the job include but are not limited to:

• Creates and maintains the project timeline in MS Project or similar system. Ensures updates are captured and documented. Ensures the distribution of updates to study team members.
• Schedules internal and external meetings, assists with preparing and circulating agendas, takes meeting minutes, circulates meeting minutes, and files meeting agendas and minutes in the Trial Master File.
• Performs an array of activities in the Clinical Trial Management System (CTMS) including maintaining study milestone dates, updating study contact lists, maintaining enrolment projections as needed, and submitting helpdesk tickets and ensuring remediation is completed.
• Prepares, assigns, and documents study-specific training in appropriate systems; manages and oversees the maintenance of training records. Identifies gaps in training and engages appropriate team members or escalates as needed.
• Establishes a study-level Share Point site or similar shared working space and ensures appropriate access to study team, sponsors and others as appropriate.
• Creates project-specific email boxes and maintains appropriate access to study team members.
• Manages user access to study systems by submitting user requests to the Help Desk or similar, by reviewing team member access on a define periodic basis, and document access review.
• Orders study supplies and addresses queries on study supplies.
• Orders initial study binders. Collects, collates and prepares study binders and ensures shipping to the proper locations through printing vendor.
• Maintains various study trackers as needed and directed by the Project Manager, Clinical Trial Manager or other project leader.
• Sends communications to study sites, investigators and others, as directed by the Project Manager, Clinical Trial Manager or other Project Leadership, including SUSARs, email blasts, newsletters and other information that may be required.
• May support the distribution and tracking of IND Safety Reports/SUSARS/CIOMS according to the procedures defined by the study team in the project plan, as applicable, may be under Safety staff guidance.
• May support the translation process of site level documents, as applicable, per local and regional standards.
• May act as point of contact for project-related requests for team members, Sponsors, and third party vendors.
• Supports the preparation, distribution, and the reconciliation of study material during applicable phases of the study (Operations Manual, ISF, patient cards, etc.) as applicable.
• May support team leaders with the production of various study reports and updates (e.g., country/site initiation, activation, recruitment).
• Performs other duties as assigned by the Project Manager, Clinical Trial Manager or other Project Leadership.

Qualifications:

Minimum Required:

• 4-year college degree, or equivalent experience ideally in a business, scientific or healthcare discipline
• Minimum of 2 years of relevant experience as a Clinical Trial Assistant, Clinical Support Specialist or similar position.

Other Required:

• Fluency in the Microsoft Office package of programs (Outlook, Word, Excel, and PowerPoint).
• Customer service demeanour; demonstrate flexibility, teamwork, and a keen attention to detail.
• Ability to communicate both verbally and in writing at the English proficiently (Professional level). Competencies:
• Working knowledge of ICH-GCP, Precision SOPs, and regulatory guidance.
• Demonstrates solid interpersonal skills.
• Exhibits strong self-motivation, is detail-oriented and able to work and plan independently as well as in a team environment.
• Strong written and verbal communication skills
• Commitment to performing professionally consistent with Precision Principles.

#LI-OS1 #LI-Remote

Precision medicine is revolutionizing the attack on cancer—and we are passionate about helping you harness its power. We strike tumours on a molecular level using biomarkers to link specific mutations to specific treatments. We combine deep science with deep data from advanced technological platforms, then layer on specialized expertise in the design and execution of targeted, adaptive clinical trials. Ultimately, we deliver robust insights that inform real-time decisions—and optimize the oncology development pathway.

Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice.

Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at myHR@precisionmedicinegrp.com.

Recruitment Fraud Warning: Please be aware that fraudulent individuals and websites may impersonate Precision Medicine Group or its affiliates and attempt to obtain personal, financial, or banking information through fake job postings or employment offers. Precision Medicine Group will never request payment, banking details, or other sensitive financial information as part of the recruitment process. If you believe you have been targeted by a recruitment scam, we encourage you to report the incident to your local law enforcement authorities, consumer protection agency, or relevant cybercrime reporting organization in your country. Please also notify us at myHR@precisionmedicinegrp.com so we can investigate and take appropriate action.

Precision for Medicine is a Clinical Research Organization. Precision’s uniquely integrated offering enables the science of precision medicine by combining novel clinical trial designs, industry-leading operational and medical experts, advanced biomarker and data analytics solutions, and an unequivocal real passion for rare diseases and oncology, in addition to working across other therapeutic areas.

Due to continued growth we are currently seeking a Project Support Specialist. The Project Support Specialist will serve as a member of the project team providing cross-functional support with the goal of contributing toward efficient management of the studies to which they are assigned.

This position can be offered fully home based in the following locations - Poland, Serbia, Slovakia, Hungary or Romania.

Essential functions of the job include but are not limited to:

• Creates and maintains the project timeline in MS Project or similar system. Ensures updates are captured and documented. Ensures the distribution of updates to study team members.
• Schedules internal and external meetings, assists with preparing and circulating agendas, takes meeting minutes, circulates meeting minutes, and files meeting agendas and minutes in the Trial Master File.
• Performs an array of activities in the Clinical Trial Management System (CTMS) including maintaining study milestone dates, updating study contact lists, maintaining enrolment projections as needed, and submitting helpdesk tickets and ensuring remediation is completed.
• Prepares, assigns, and documents study-specific training in appropriate systems; manages and oversees the maintenance of training records. Identifies gaps in training and engages appropriate team members or escalates as needed.
• Establishes a study-level Share Point site or similar shared working space and ensures appropriate access to study team, sponsors and others as appropriate.
• Creates project-specific email boxes and maintains appropriate access to study team members.
• Manages user access to study systems by submitting user requests to the Help Desk or similar, by reviewing team member access on a define periodic basis, and document access review.
• Orders study supplies and addresses queries on study supplies.
• Orders initial study binders. Collects, collates and prepares study binders and ensures shipping to the proper locations through printing vendor.
• Maintains various study trackers as needed and directed by the Project Manager, Clinical Trial Manager or other project leader.
• Sends communications to study sites, investigators and others, as directed by the Project Manager, Clinical Trial Manager or other Project Leadership, including SUSARs, email blasts, newsletters and other information that may be required.
• May support the distribution and tracking of IND Safety Reports/SUSARS/CIOMS according to the procedures defined by the study team in the project plan, as applicable, may be under Safety staff guidance.
• May support the translation process of site level documents, as applicable, per local and regional standards.
• May act as point of contact for project-related requests for team members, Sponsors, and third party vendors.
• Supports the preparation, distribution, and the reconciliation of study material during applicable phases of the study (Operations Manual, ISF, patient cards, etc.) as applicable.
• May support team leaders with the production of various study reports and updates (e.g., country/site initiation, activation, recruitment).
• Performs other duties as assigned by the Project Manager, Clinical Trial Manager or other Project Leadership.

Qualifications:

Minimum Required:

• 4-year college degree, or equivalent experience ideally in a business, scientific or healthcare discipline
• Minimum of 2 years of relevant experience as a Clinical Trial Assistant, Clinical Support Specialist or similar position.

Other Required:

• Fluency in the Microsoft Office package of programs (Outlook, Word, Excel, and PowerPoint).
• Customer service demeanour; demonstrate flexibility, teamwork, and a keen attention to detail.
• Ability to communicate both verbally and in writing at the English proficiently (Professional level). Competencies:
• Working knowledge of ICH-GCP, Precision SOPs, and regulatory guidance.
• Demonstrates solid interpersonal skills.
• Exhibits strong self-motivation, is detail-oriented and able to work and plan independently as well as in a team environment.
• Strong written and verbal communication skills
• Commitment to performing professionally consistent with Precision Principles.

#LI-OS1 #LI-Remote

Precision medicine is revolutionizing the attack on cancer—and we are passionate about helping you harness its power. We strike tumours on a molecular level using biomarkers to link specific mutations to specific treatments. We combine deep science with deep data from advanced technological platforms, then layer on specialized expertise in the design and execution of targeted, adaptive clinical trials. Ultimately, we deliver robust insights that inform real-time decisions—and optimize the oncology development pathway.

Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice.

Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at myHR@precisionmedicinegrp.com.

Recruitment Fraud Warning: Please be aware that fraudulent individuals and websites may impersonate Precision Medicine Group or its affiliates and attempt to obtain personal, financial, or banking information through fake job postings or employment offers. Precision Medicine Group will never request payment, banking details, or other sensitive financial information as part of the recruitment process. If you believe you have been targeted by a recruitment scam, we encourage you to report the incident to your local law enforcement authorities, consumer protection agency, or relevant cybercrime reporting organization in your country. Please also notify us at myHR@precisionmedicinegrp.com so we can investigate and take appropriate action.

Precision for Medicine is a Clinical Research Organization. Precision’s uniquely integrated offering enables the science of precision medicine by combining novel clinical trial designs, industry-leading operational and medical experts, advanced biomarker and data analytics solutions, and an unequivocal real passion for rare diseases and oncology, in addition to working across other therapeutic areas.

Due to continued growth we are currently seeking a Project Support Specialist. The Project Support Specialist will serve as a member of the project team providing cross-functional support with the goal of contributing toward efficient management of the studies to which they are assigned.

This position can be offered fully home based in the following locations - Poland, Serbia, Slovakia, Hungary or Romania.

Essential functions of the job include but are not limited to:

• Creates and maintains the project timeline in MS Project or similar system. Ensures updates are captured and documented. Ensures the distribution of updates to study team members.
• Schedules internal and external meetings, assists with preparing and circulating agendas, takes meeting minutes, circulates meeting minutes, and files meeting agendas and minutes in the Trial Master File.
• Performs an array of activities in the Clinical Trial Management System (CTMS) including maintaining study milestone dates, updating study contact lists, maintaining enrolment projections as needed, and submitting helpdesk tickets and ensuring remediation is completed.
• Prepares, assigns, and documents study-specific training in appropriate systems; manages and oversees the maintenance of training records. Identifies gaps in training and engages appropriate team members or escalates as needed.
• Establishes a study-level Share Point site or similar shared working space and ensures appropriate access to study team, sponsors and others as appropriate.
• Creates project-specific email boxes and maintains appropriate access to study team members.
• Manages user access to study systems by submitting user requests to the Help Desk or similar, by reviewing team member access on a define periodic basis, and document access review.
• Orders study supplies and addresses queries on study supplies.
• Orders initial study binders. Collects, collates and prepares study binders and ensures shipping to the proper locations through printing vendor.
• Maintains various study trackers as needed and directed by the Project Manager, Clinical Trial Manager or other project leader.
• Sends communications to study sites, investigators and others, as directed by the Project Manager, Clinical Trial Manager or other Project Leadership, including SUSARs, email blasts, newsletters and other information that may be required.
• May support the distribution and tracking of IND Safety Reports/SUSARS/CIOMS according to the procedures defined by the study team in the project plan, as applicable, may be under Safety staff guidance.
• May support the translation process of site level documents, as applicable, per local and regional standards.
• May act as point of contact for project-related requests for team members, Sponsors, and third party vendors.
• Supports the preparation, distribution, and the reconciliation of study material during applicable phases of the study (Operations Manual, ISF, patient cards, etc.) as applicable.
• May support team leaders with the production of various study reports and updates (e.g., country/site initiation, activation, recruitment).
• Performs other duties as assigned by the Project Manager, Clinical Trial Manager or other Project Leadership.

Qualifications:

Minimum Required:

• 4-year college degree, or equivalent experience ideally in a business, scientific or healthcare discipline
• Minimum of 2 years of relevant experience as a Clinical Trial Assistant, Clinical Support Specialist or similar position.

Other Required:

• Fluency in the Microsoft Office package of programs (Outlook, Word, Excel, and PowerPoint).
• Customer service demeanour; demonstrate flexibility, teamwork, and a keen attention to detail.
• Ability to communicate both verbally and in writing at the English proficiently (Professional level). Competencies:
• Working knowledge of ICH-GCP, Precision SOPs, and regulatory guidance.
• Demonstrates solid interpersonal skills.
• Exhibits strong self-motivation, is detail-oriented and able to work and plan independently as well as in a team environment.
• Strong written and verbal communication skills
• Commitment to performing professionally consistent with Precision Principles.

#LI-OS1 #LI-Remote

Precision medicine is revolutionizing the attack on cancer—and we are passionate about helping you harness its power. We strike tumours on a molecular level using biomarkers to link specific mutations to specific treatments. We combine deep science with deep data from advanced technological platforms, then layer on specialized expertise in the design and execution of targeted, adaptive clinical trials. Ultimately, we deliver robust insights that inform real-time decisions—and optimize the oncology development pathway.

Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice.

Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at myHR@precisionmedicinegrp.com.

Recruitment Fraud Warning: Please be aware that fraudulent individuals and websites may impersonate Precision Medicine Group or its affiliates and attempt to obtain personal, financial, or banking information through fake job postings or employment offers. Precision Medicine Group will never request payment, banking details, or other sensitive financial information as part of the recruitment process. If you believe you have been targeted by a recruitment scam, we encourage you to report the incident to your local law enforcement authorities, consumer protection agency, or relevant cybercrime reporting organization in your country. Please also notify us at myHR@precisionmedicinegrp.com so we can investigate and take appropriate action.

Project Coordinator (Asana, Trello, Project Tracking & Operations) – Remote | U.

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

About the role:

Samsara is looking for an experienced Engineering Manager to lead our Core Infrastructure team. This team builds and operates the foundational compute, networking, storage, and cloud systems behind Samsara’s products. Core Infrastructure is central to the availability, scalability, security, and efficiency of our platform.

This role combines technical and people leadership to evolve Samsara’s infrastructure at scale, supporting a platform that processes more than 25 trillion data points annually. You will guide infrastructure strategy and modernization, improve reliability and operational health, and enable product teams to move faster through automation and self-service capabilities.

As a manager, you’ll lead a globally distributed team, develop senior engineers, and create clear ownership across critical infrastructure domains. You’ll work closely with engineering and security leaders across Samsara to build the infrastructure required for the company’s continued growth.

This is a remote position open to candidates residing in the US.

You should apply if:

• You want to impact the industries that run our world: The software, firmware, and hardware you build will result in real-world impact – helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
• You are a life-long learner: We have ambitious goals. Every Samsarian has a growth mindset as we work with a wide range of technologies, challenges, and customers that push us to learn on the go.
• You believe customers are more than a number: Samsara engineers enjoy a rare closeness to the end user and you will have the opportunity to participate in customer interviews, collaborate with customer success and product managers, and use metrics to ensure our work is translating into better customer outcomes.
• You are a team player: Working on our Samsara Engineering teams requires a mix of independent effort and collaboration. Motivated by our mission, we’re all racing toward our connected operations vision, and we intend to win – together.

In this role, you will:

• Lead, coach, and develop a globally distributed Core Infrastructure team, raising performance, establishing clear ownership, and creating leverage through senior ICs and technical leads.
• Own technical strategy and translate it into an integrated roadmap across compute, networking, storage, infrastructure control planes, reliability, and cloud efficiency.
• Improve operational health by strengthening capacity management, failure isolation, observability, safe rollouts, incident learning, and sustainable on-call practices.
• Build paved paths, automation, and self-service infrastructure that help engineering teams move faster, safely, and reliably.
• Apply AI-enabled tools and workflows thoughtfully to improve engineering execution, operational analysis, and toil reduction.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
• Hire, develop and lead an inclusive, engaged, and high performing team

Minimum requirements for the role:

• Bachelor’s degree or higher in Computer Science, Engineering, or related field.
• 8+ years of relevant software engineering experience, including 2+ years directly managing software or infrastructure engineers.
• Experience leading, developing, and raising the performance of an established engineering team.
• A strong technical background in production infrastructure, cloud platforms, or distributed systems at scale.
• A track record of leading complex technical initiatives and translating strategy into measurable results.
• Strong communication, technical judgment, and the ability to create alignment across teams.

An ideal candidate also has:

• Experience leading infrastructure for a large-scale cloud or distributed platform.
• Experience with multi-region public cloud, container orchestration, and declarative infrastructure.
• Led major modernization, reliability, disaster-recovery, or cloud-efficiency initiatives.
• Experience leading globally distributed teams.
• Practical experience using AI-enabled tools to improve engineering effectiveness.

The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. This role is also eligible for an initial RSU grant with no vesting cliff, and ongoing refresh opportunities tied to performance, subject to plan terms and conditions. Learn more about our total rewards and benefits below.

Annual Base Salary

$154,700—$260,000 USD

Total Rewards

At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.

Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.

Flexible Working

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Belonging at Samsara

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.

Accommodations

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process.

Our Commitment to Authenticity

We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information.

Fraudulent Employment Offers

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.

Company Summary

Arlo Solutions (Arlo) is an information technology consulting services company that specializes in delivering technology solutions. Our reputation reflects the high quality of the talented Arlo Solutions team and the consultants working in partnership with our customers. Our mission is to understand and meet the needs of both our customers and consultants by delivering quality, value-added solutions. Our solutions are designed and managed to not only reduce costs, but to improve business processes, accelerate response time, improve services to end-users, and give our customers a competitive edge, now and into the future.

Position Description: Arlo is in search of a Deputy Director to help lead the Programs Department on strategic and operational efforts across the full lifecycle of contract management and enable growth of the department. They would support strategic goals and lead operational execution of those goals. The Deputy Director would scope out proposed contracts, serve as a Transition Program Manager on new contracts, and serve as interim Program Manager when there are vacancies.

Work Location:  Remote (Candidates local to the Washington, DC area to participate in customer meetings and meetings at headquarters preferred)

Responsibilities and/or Success Factors:

• Strategically and operationally support goals of the Programs Department, including leading the development of materials that enable sustainability and scalability of the Programs Department. This may include developing technical solution frameworks, policies, and procedures and other materials to be used by Program Managers.

• Liaise with business development teams on scoping for proposals and new contracts, including advising on technical solutions and staffing models, pricing, feasibility, risks and mitigation strategies. Note, the Deputy Director’s role in business development is a supporting role and is not expected to write proposals or sell work, but rather enable higher win rates and more successful and profitable delivery.

• Team with the Finance department to build out an estimate at completion (EAC) process to improve budgeting, forecasting, and monitoring of contracts.

• Serve as a backup for the Director of Program management to represent the Programs department on various working sessions and briefings for initiatives across other headquarters departments that impact Programs.

• Serve as Transition Program Manager for new contracts including scoping the work, leading the technical kick off, hiring contract staff, and developing program management deliverables and tools for the first 60-90+ days into successful transition into the sustainment phase.

• Serve as interim program manager contracts when there are program manager vacancies until permanent program managers are hired and also potentially serve as a program manager on contracts for longer term.

  • Liaise with customers, Arlo headquarters departments (e.g. finance, contracts, HR, Recruitment, Security), and teaming partners.
  • Build effective relationships with government personnel including the COR and government event leads.
  • Solve complex, tactical assignments to ensure client satisfaction.
  • Create the applicable project management deliverables necessary to manage and oversee the terms of the contract and manage the team.
  • Manage contract risks, develop processes and monitor to ensure high quality.
  • Design and execute administrative processes, including but not limited to detailed tracking of deliverables and milestones.

• Facilitate materials for bi-weekly status meetings with Program Managers and gather information from Program Managers for headquarters reporting as needed.

• Serve as backup to conduct 30- and 60-day check-ins with new staff.

• Manage and develop deliverables on indefinite delivery/indefinite quantity (IDIQ) and government-wide acquisition (GWA) contracts.

• Other special projects and duties as assigned.

Minimum Qualifications Including Certificates:

• Bachelor’s degree • 10-15+ years of applicable professional experience including 5+ years of program management experience

• Federal government contract program management experience

• Strategic thinking skills and experience developing frameworks, policies, and procedures

• Experience leading teams in dynamic, fast-paced, and sometimes ambiguous environments

• Excellent attention to detail

• Critical Problem solving, contingency planning skills

• Client service and service delivery excellence skills

• Ability to influence key stakeholders and clients

• Background in Risk Management, Quality Management, and quality control

Desired Qualifications:

• DoD experience

• IT program management experience

AAP Statement

We are proud to be an Affirmative Action and Equal Opportunity Employer and as such, we evaluate qualified candidates in full consideration without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, age, disability status, protected veteran status, and any other protected status.

Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X.

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

This is a remote opportunity and we would be interested in applicants from USA in EST time zones only at this time.

Senior Engineering Manager, Grafana Frontend

The Opportunity:

Grafana is an open-source observability product and a platform that teams and plugin developers build on. The Frontend group shapes its user experience (from dashboards and visualisation to navigation, search and sharing) and the foundations that support engineering teams and community contributors across the Grafana ecosystem.

As Senior Engineering Manager, you’ll lead the Frontend Platform and Navigation squads, owning their performance, delivery and customer outcomes. Frontend Platform enables teams to build reliable, high-quality experiences; Navigation helps users find and organise resources and move confidently through Grafana.

You’ll develop senior engineers, partner with Product and Design, and improve how teams work, including through AI and automation. We use Cloud-first rollout and experimentation to learn quickly, bringing relevant improvements to OSS and Enterprise.

AI Notice: We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You’ll also have access to the latest frontier models from OpenAI, Anthropic, and Google.

What You’ll Be Doing:

• Be accountable for the performance of two distributed engineering squads: set clear expectations, delegate effectively, coach and develop each team member, give timely feedback, address performance gaps and build a culture of trust and accountability.
• Own hiring and team planning across both squads, aligning team capacity and skills with product priorities and longer-term needs.
• Lead discovery with your squads: engage directly with customers, community members and internal users, combine their feedback with research and usage evidence, and use those insights to shape roadmaps and priorities.
• Partner with Product, Design and engineering leaders to set priorities, resolve dependencies and make trade-offs between customer needs, long-term investments and operational demands.
• Own delivery across both squads from discovery through rollout and measurement: set milestones, surface risks early and intervene when commitments are at risk.
• Use AI regularly in your management work to synthesise research and feedback, inform roadmap and resourcing decisions, and streamline coordination, reporting and follow-through.
• Improve how the squads plan, make decisions and deliver. Lead the adoption of AI and automation across engineering and operational workflows, evaluating their impact on delivery speed, quality and time spent on repetitive work.
• Set engineering direction with senior engineers for the frontend foundations owned by your squads, including developer experience, accessibility, architecture, tooling, reliability and multitenant capabilities.
• Set engineering direction for navigation, search and resource organisation, including where AI-assisted discovery can help users find what they need.
• Set and uphold engineering standards for quality, security and operability, including how teams evaluate and validate AI-assisted work.
• Lead improvements across Grafana and R&D that increase engineering productivity and improve business outcomes.
• Participate in the engineering management on-call rota, coordinate responses and drive improvements that reduce recurring disruption. Regularly use Grafana’s AI capabilities for observability, incident investigation and management, bringing that experience into product feedback and roadmap decisions.

What Makes You a Great Fit

• Significant experience managing senior engineers, building healthy teams and developing technical leaders. You give clear feedback and address performance gaps directly and fairly.
• A strong technical foundation in modern web or frontend systems, enabling you to evaluate technical trade-offs and shape architectural and engineering-quality decisions with senior engineers.
• A track record of turning ambiguous, cross-team problems into clear priorities and measurable results, managing delivery risks and operational demands.
• Strong product and customer judgement, with the ability to connect engineering investments to user, developer and business outcomes.
• Clear, concise written communication and the ability to work effectively in a remote, globally distributed organisation.
• An appreciation for open-source development and the judgement to balance Cloud-first delivery with the needs of customers, community members and internal teams.
• Practical experience using AI and automation in your own leadership work, and leading teams to adopt them effectively.

Bonus Points For

• Experience with React, TypeScript or comparable large-scale frontend ecosystems.
• Experience leading a developer platform team, including support for plugins or extensions.
• Experience with navigation, search, information architecture or resource-management products.
• Experience delivering multitenant SaaS or major platform migrations.
• Experience working on a widely adopted open-source product.

Compensation & Rewards:

In the United States, the Base compensation range for this role is USD 208,602- USD 250,322. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process.

All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs’ success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

Why You’ll Thrive at Grafana Labs:

• 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
• Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
• Transparent Communication – Expect open decision-making and regular company-wide updates.
• Innovation-Driven – Autonomy and support to ship great work and try new things.
• Open Source Roots – Built on community-driven values that shape how we work.
• Empowered Teams – High trust, low ego culture that values outcomes over optics.
• Career Growth Pathways – Defined opportunities to grow and develop your career.
• Approachable Leadership – Transparent execs who are involved, visible, and human.
• Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
• In-Person onboarding- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
• Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.

Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.

Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.

#LI-Remote

For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X.

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

Senior Engineering Manager, Grafana Frontend

The Opportunity:

Grafana is an open-source observability product and a platform that teams and plugin developers build on. The Frontend group shapes its user experience (from dashboards and visualisation to navigation, search and sharing) and the foundations that support engineering teams and community contributors across the Grafana ecosystem.

As Senior Engineering Manager, you’ll lead the Frontend Platform and Navigation squads, owning their performance, delivery and customer outcomes. Frontend Platform enables teams to build reliable, high-quality experiences; Navigation helps users find and organise resources and move confidently through Grafana.

You’ll develop senior engineers, partner with Product and Design, and improve how teams work, including through AI and automation. We use Cloud-first rollout and experimentation to learn quickly, bringing relevant improvements to OSS and Enterprise.

AI Notice: We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You’ll also have access to the latest frontier models from OpenAI, Anthropic, and Google.

What You’ll Be Doing:

• Be accountable for the performance of two distributed engineering squads: set clear expectations, delegate effectively, coach and develop each team member, give timely feedback, address performance gaps and build a culture of trust and accountability.
• Own hiring and team planning across both squads, aligning team capacity and skills with product priorities and longer-term needs.
• Lead discovery with your squads: engage directly with customers, community members and internal users, combine their feedback with research and usage evidence, and use those insights to shape roadmaps and priorities.
• Partner with Product, Design and engineering leaders to set priorities, resolve dependencies and make trade-offs between customer needs, long-term investments and operational demands.
• Own delivery across both squads from discovery through rollout and measurement: set milestones, surface risks early and intervene when commitments are at risk.
• Use AI regularly in your management work to synthesise research and feedback, inform roadmap and resourcing decisions, and streamline coordination, reporting and follow-through.
• Improve how the squads plan, make decisions and deliver. Lead the adoption of AI and automation across engineering and operational workflows, evaluating their impact on delivery speed, quality and time spent on repetitive work.
• Set engineering direction with senior engineers for the frontend foundations owned by your squads, including developer experience, accessibility, architecture, tooling, reliability and multitenant capabilities.
• Set engineering direction for navigation, search and resource organisation, including where AI-assisted discovery can help users find what they need.
• Set and uphold engineering standards for quality, security and operability, including how teams evaluate and validate AI-assisted work.
• Lead improvements across Grafana and R&D that increase engineering productivity and improve business outcomes.
• Participate in the engineering management on-call rota, coordinate responses and drive improvements that reduce recurring disruption. Regularly use Grafana’s AI capabilities for observability, incident investigation and management, bringing that experience into product feedback and roadmap decisions.

What Makes You a Great Fit

• Significant experience managing senior engineers, building healthy teams and developing technical leaders. You give clear feedback and address performance gaps directly and fairly.
• A strong technical foundation in modern web or frontend systems, enabling you to evaluate technical trade-offs and shape architectural and engineering-quality decisions with senior engineers.
• A track record of turning ambiguous, cross-team problems into clear priorities and measurable results, managing delivery risks and operational demands.
• Strong product and customer judgement, with the ability to connect engineering investments to user, developer and business outcomes.
• Clear, concise written communication and the ability to work effectively in a remote, globally distributed organisation.
• An appreciation for open-source development and the judgement to balance Cloud-first delivery with the needs of customers, community members and internal teams.
• Practical experience using AI and automation in your own leadership work, and leading teams to adopt them effectively.

Bonus Points For

• Experience with React, TypeScript or comparable large-scale frontend ecosystems.
• Experience leading a developer platform team, including support for plugins or extensions.
• Experience with navigation, search, information architecture or resource-management products.
• Experience delivering multitenant SaaS or major platform migrations.
• Experience working on a widely adopted open-source product.

Compensation & Rewards:

In Spain, the Base compensation range for this role is EUR 106,680- EUR 128,016. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process.

All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs’ success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

Why You’ll Thrive at Grafana Labs:

• 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
• Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
• Transparent Communication – Expect open decision-making and regular company-wide updates.
• Innovation-Driven – Autonomy and support to ship great work and try new things.
• Open Source Roots – Built on community-driven values that shape how we work.
• Empowered Teams – High trust, low ego culture that values outcomes over optics.
• Career Growth Pathways – Defined opportunities to grow and develop your career.
• Approachable Leadership – Transparent execs who are involved, visible, and human.
• Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
• In-Person onboarding- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
• Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.

Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.

Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.

#LI-Remote

For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.