Writing.io Jobs

Company Description

Cricut® empowers people to make and personalize almost anything—from custom cards and apparel to everyday items and home décor. Our smart cutting machines, design apps, and materials make creativity easy and accessible for everyone. We believe everyone is born creative, and our mission is to put the power of handmade into the hands of all. With a passionate community of Makers around the world, Cricut helps turn inspiration into real, tangible creations—one project at a time.

Let’s make.

Job Description

We are seeking an experienced AI Engineering Lead/Manager to lead a team that builds and ships AI-powered features across our client-facing applications. You will bring hands-on experience integrating AI capabilities, such as AI image generation, agentic actions, and Model Context Protocol (MCP) integrations, into production software used by customers. This role blends technical leadership, hands-on engineering, and strong business sense: you will partner closely with Product Management to define features and shape the roadmap, then lead your team in turning that vision into reliable, delightful experiences.

Job Description

• Lead and grow a team of engineers building AI-powered features into our client applications, setting technical direction and a high bar for quality.
• Partner closely with Product Management to define AI features and shape the product roadmap, balancing customer value, business impact, technical feasibility, and cost.
• Architect and deliver end-to-end integrations of AI capabilities into client-facing software (e.g., AI image generation, agentic actions and workflows, and MCP-based tool and data integrations).
• Stay hands-on: write, review, and ship production code, and help your team work through the hardest technical problems.
• Evaluate models, vendors, and APIs (hosted and open-source), making pragmatic build-vs-buy recommendations based on quality, latency, cost, and reliability.
• Establish practices for evaluating and monitoring AI features, including evals, quality metrics, guardrails, and user feedback loops.
• Build AI experiences that are safe and trustworthy, addressing content safety, privacy, prompt injection, and responsible AI considerations.
• Collaborate with UX on intuitive interaction patterns for AI features, including handling latency, uncertainty, and failures gracefully.
• Work with data and ML partners to understand model training, fine-tuning, and data pipelines, and translate those capabilities into product opportunities.
• Ship behind feature flags with progressive rollout and kill-switches, validating new behavior with production telemetry before ramping.
• Own the health of AI features through telemetry by tracking adoption, output quality, latency, cost per request, and defect trends.
• Champion agentic coding tools in your team’s daily workflow (AI-assisted code review, automated test generation) while maintaining code quality, security, and human oversight.
• Mentor engineers, lead effective code reviews, and foster a culture of learning and experimentation.
• Stay current on the rapidly evolving AI landscape and recommend adoption where it would meaningfully improve our products or team.

Qualifications

• Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field.
• 5+ years of hands-on, professional software development experience in one or more of: Angular, Kotlin, Swift, C#, or Python.
• 2+ years of experience as a technical lead or engineering manager, leading engineers to deliver customer-facing software.
• Proven experience integrating AI-based features into client-facing production software, such as AI image generation, agentic actions, LLM-powered experiences, or MCP (Model Context Protocol) integrations.
• Practical experience with AI/LLM APIs and SDKs (e.g., OpenAI, Anthropic, Google Gemini, Stability AI, or open-source models), including prompt design, tool/function calling, and structured outputs.
• Solid understanding of production AI tradeoffs, including latency, cost, reliability, evaluation, and safety.
• Strong business sense, with a track record of partnering with Product to define features, prioritize a roadmap, and measure outcomes.
• Experience designing and consuming REST APIs and integrating client applications with backend services.
• Experience with automated testing (unit, integration, end-to-end) and CI/CD pipelines.
• Experience instrumenting applications with telemetry/observability tools (e.g., Datadog, Firebase, or platform-native logging).
• Hands-on, pragmatic use of modern AI engineering tools (Claude Code, Cursor, Copilot, etc.).

Nice to Have

• Knowledge of machine learning concepts, such as how models are trained, fine-tuned, and evaluated, and how data pipelines support them.
• Experience with retrieval-augmented generation (RAG), embeddings, or vector databases.
• Experience with computer vision, such as image classification, object detection, segmentation, or image understanding.
• Experience with creative or design-focused applications, including 2D graphics or image processing.

Soft Skills

• Communicates clearly with engineering, product, design, and business stakeholders, and can explain AI capabilities and limitations to non-technical audiences.
• Brings strong product and business judgment, connecting technical decisions to customer value and business outcomes.
• Builds alignment on scope, priorities, and tradeoffs with Product Management and UX.
• Leads by example, mentors engineers, and helps the team grow.
• Stays curious about the fast-moving AI landscape and brings practical improvements to the team.

Additional Information

We’ve Got You Covered

At Cricut, we take care of our people. Enjoy competitive Medical, Dental, and Vision coverage, a 401(k) match, generous PTO, tuition reimbursement, and a yearly lifestyle stipend to support your wellness and passions. You’ll also receive exclusive employee discounts—and best of all, you’ll be surrounded by some of the most talented, creative, and curious minds out there.

A Quick Note Before You Apply…

Cricut is in an exciting chapter of transformation. We’re evolving fast—refining our strategy, growing our teams, and raising the bar across everything we do. This is an incredible opportunity for the right kind of person—but it’s not for everyone.

We’re looking for A-players—people who thrive in dynamic environments, turn challenges into momentum, and consistently deliver their best work. If that sounds like you, read on.

Here’s what makes someone a great fit for this role (and for this moment at Cricut):

• You move with urgency. You don’t wait for perfect clarity to act—you start, learn, and adjust.
• You set high standards. You take ownership, deliver quality, and hold yourself accountable.
• You stay focused when things move fast. You prioritize what matters most and tune out the noise.
• You collaborate like a pro. You elevate others, communicate clearly, and bring a low-ego, high-output energy.
• You embrace AI as part of your toolkit. From idea exploration to data analysis and creative problem-solving, you leverage AI to accelerate innovation and amplify impact—because technology and creativity go hand-in-hand here.

One More Thing (It’s a Big One)

This role is in-office at least 4–5 days per week. We believe real collaboration, innovation, and culture are built face-to-face. If you’re energized by working alongside smart, kind, creative people—and love those hallway conversations that spark the next great idea—you’ll feel right at home.

If you’re looking for a fully remote role, this may not be the right fit. But if you’re excited by challenge, purpose, and building something better—let’s make something amazing together.

Relocation Statement:

• This position is eligible for relocation assistance.

What to Do Next: Please attach your resume, cover letter and/or include links to your portfolio or other social presence. If you want to show your super powers in other ways – include that information too. You can be sure that Cricut® is an employer who values individuality, equality and diversity, so tell us what you’re all about. If you are a Maker or a DIY enthusiast, whether you think you are a good one or not, we would love to hear about it when you send us your information.

Cricut® is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. This position is contingent on successfully completing a Criminal Background Check upon hire. Cricut participates in E-Verify.

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple.

The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf.

What you’ll do at Jamf:

As a Site Reliability Engineer, you’ll help us balance development velocity with the reliability our customers depend on. You’ll partner with engineering teams to shape how their services are measured, lead the work to improve them, and use what you learn from production to build the automation and agentic tooling that improves reliability globally. You’ll work fluently with agentic development tools as part of your everyday practice, using them to move faster, to investigate harder problems and to multiply your impact.This is individual contributor role at the intersection of Engineering, Product, Customer Success and Technical Support, where you’ll play a meaningful part in shaping how we practice SRE at Jamf.

This role if offered as remote in Poland. You may be required to work periodically at a Jamf office or collaborative work location with other Jamf employees in your area for certain events or moments that matter. We are only able to accept applications for those based in Poland and have sponsorship to live and work in Poland.

#LI-Remote

What you can expect to do in this role:

• Partner with engineering teams to define service-level objectives, error budgets, and supporting indicators for their services, and help them use those measures to inform prioritization and reliability investment.
• Investigate complex production issues end-to-end across application, data, infrastructure, and network layers, using AI to correlate logs, metrics, and code and to pressure-test hypotheses before acting.
• Produce clear technical documentation, runbooks, architecture notes, postmortems and proofs of concept for both technical and non-technical audiences, in a form that engineers and AI tools can re-use.
• Identify systemic sources of toil and lead the work to eliminate them through automation, AI agents, tooling, and process change.
• Set the conditions for AI agents to do reliable work in our environment, including repository context, well-specified tasks, integrations such as MCP servers that give AI safe access to the systems it needs, and the tests and guardrails needed for AI-authored change to be trusted.
• Participate in team ceremonies to identify and refine work, communicate findings, and drive opportunities to collaborate.
• Drive cross-team and cross-department collaboration on reliability initiatives, including reviewing designs, influencing roadmaps, and mentoring engineers on SRE practices, including effective AI use in their reliability work.
• Advise senior leadership and stakeholders during critical customer escalations, translating between technical reality and business impact.
• Contribute to scaling the SRE practice itself: improving our standards, our tooling, and how we partner with product engineering teams.

What we are looking for:

• Minimum of 5 years experience in software engineering, SRE or production operations roles. (Required)
• Strong production troubleshooting skills across the stack. Ability to diagnose issues from first principles using the tools available (profilers, heap and thread dumps, query plans, traces, logs, metrics). (Required)
• Experience working within a form of the Agile development framework process. (Required)
• Hands-on experience operating production services on AWS (e.g. EC2, S3, EKS, RDS/Aurora, CloudFront). (Required)
• Experience utilizing observability tools (i.e. Grafana, Prometheus, LogicMonitor). (Required)
• Experience creating clear and concise technical documentation that is targeted at both technical and non-technical audiences. (Required)
• Experience writing infrastructure as a code. (Required)
• Experience writing automation in a general-purpose language (e.g. Python, Go, Java, or similar) to a production standard. (Required)
• Strong judgement about how to apply AI effectively across the full range of SRE work, including high-stakes areas such as production access and sensitive data, knowing how to scope and verify work to make it safe. (Required)
• Hands-on experience using agentic development tools (e.g. Claude Code, Cursor, Copilot) to deliver engineering and operational work, scoping and delegating bounded tasks, verifying the output, and shipping with confidence. (Required)
• Experience improving how a team works with AI, for example authoring reusable skills, repository context files, or prompt patterns that others adopt. (Required)
• Experience optimizing SQL queries and database engine tuning. (Preferred)
• Experience with CI/CD Tooling (e.g. Github Actions, Jenkins). (Preferred)
• Exposure to chaos engineering, fault injection and disaster recovery exercises. (Preferred)
• Familiar with FinOps practices. (Preferred)
• Bachelor’s degree or a combination of relevant experience and education may be considered.

Why Jamf?

• Named a 2025 Best Companies to Work For by U.S. News
• Named a 2024 Best Technology Company to Work For by U.S. News
• Named one of Forbes Most Trusted Companies in 2024
• Named a 2024 Best Companies to Work For by U.S. News
• Our developers work in agile delivery teams to produce new features, improve software components, and are the subject matter experts for our Jamf product offerings.
• You will have the opportunity to make a real and meaningful impact for more than 75,000 global customers with the best Apple device management solution in the world.
• We constantly push the boundaries of technology, our developers support new innovations and OS releases the moment they are made available by Apple.
• Several Jamf engineers are named in patents and with team names like CatDog, ThunderSnow and Dalek you can expect to have some fun while building cutting-edge software.
• You will have the opportunity to work with a small and empowered team where the culture is based on trust, ownership, and respect.
• We offer a clear career path that enables you to grow under supportive leadership and management
• Visit our Jamf Engineering blog to learn more about the innovative projects our team is working on and what we learn from each challenge we solve. A blog written by engineers, for engineers at medium.com/jamf-engineering

What it means to be a Jamf? We are a team of free-thinkers, can-doers, and problem-crushers. We value humility and the relentless pursuit of knowledge. Our culture flows from a spirit of selflessness and relentless self-improvement - driving both personal growth and collective progress throughout our company. We unite around common goals while respecting personal approaches, believing that fulfilled individuals create a thriving, vibrant workplace.

Our aim is simple: hire exceptionally good people who are incredibly good at what they do and let them do it. We provide the support and resources to let everyone be their authentic, best selves at work, at rest, and at play. We are committed to supporting the continual improvement of Apple in the workplace, the organizations that rely on them and the people who keep it all running smoothly.

Above it all, waves our banner of #OneJamf – and the knowledge that when we stand together, we accomplish so much more than we could alone. We seek individuals who share this unwavering journey toward growth to join us in our quest for constant improvement.

What does Jamf do? Jamf extends the legendary Apple experience people enjoy in their personal lives to the workplace. We believe the experience of using a device at work or school should feel the same, and be as secure as, using a personal device. With Jamf, customers are able to confidently automate Mac, iPad, iPhone and Apple TV deployment, management, and security – anytime, anywhere – to protect the data and applications used by employees in the workplace, students learning in the classroom, and streamline communications in healthcare between patients and providers. More than 2,500 Jamf strong worldwide, we are free-thinkers, can-doers, and problems crushers who are encouraged to bring their whole selves to work each and every day.

Get social with us and follow the conversation at #OneJamf

Jamf is committed to creating an inclusive & supportive work environment for all candidates and employees. Candidates with disabilities or religious beliefs are encouraged to reach out if they need additional support or alternative options to our recruiting processes to accommodate their disability or religious belief. If you need an accommodation, please contact your Recruiter or Recruiting Coordinator directly. Requests for accommodation will be handled confidentially by Recruiting and will not be shared with the hiring manager. Jamf is an equal opportunity employer and does not discriminate against individuals who request reasonable accommodation for disability or religious beliefs. To request accommodations please email us at recruiting@jamf.com

Why Thunderbird?

Thunderbird is one of the world’s most trusted open-source email applications, empowering more than 20 million people globally. At Thunderbird, we build privacy-respecting communication and productivity tools that help people manage their digital lives while staying in control of their data.

We are open source by design. Our products are developed transparently and in collaboration with a global community of contributors, and that same spirit shapes how we work: collaboratively, inclusively, and with a shared commitment to putting users first.

Our small but growing distributed team includes more than 65 people across seven countries. As Thunderbird evolves beyond a single desktop application, we are expanding across desktop, mobile, paid services, AI offerings, and enterprise-facing work to build independent, privacy-respecting alternatives to big tech ecosystems.

Our revenue model combines user donations, which help keep Thunderbird’s applications freely available, with paid services that cover the costs of hosted offerings while supporting long-term sustainability and continued innovation.

A note about Thunderbird and Mozilla: Thunderbird Technologies Corporation is the nonprofit-owned company behind Thunderbird email and a growing portfolio of products. While part of the Mozilla family, Thunderbird is a separate entity from Mozilla Corporation and Mozilla Foundation with its own compensation programs, benefits, and employment policies.

To learn more, visit www.thunderbird.net and www.thunderbolt.io

The opportunity

Thunderbird is expanding beyond email with Thunderbolt, an open-source AI client designed for organizations that need more control over their data, infrastructure, and model choices.

We’re looking for a Staff Full-Stack Product Engineer: a full-stack engineer who ships production code and works directly with the partners and enterprise customers adopting Thunderbolt. You’ll spend most of your time in the codebase, building the features, integrations, and customizations that real deployments need. The rest of your time goes to working alongside technical partners to get those deployments running and keep them healthy.

Thunderbolt is delivered largely through technical partners and systems integrators who own the day-to-day customer relationship. You’ll be the engineer behind them. You’ll understand how a customer’s environment actually works, turn that understanding into working software, and fix the hard problems that need someone who knows the code.

What you’ll do

• Build and ship full-stack features, integrations, and customer-specific customizations in the Thunderbolt codebase, from front-end UI through APIs, services, and deployment configuration.
• Work directly with technical partners and enterprise customers to understand their environments, requirements, and constraints, and turn them into technical plans and working software.
• Support pilots, proofs of concept, and early production deployments, including partner-hosted and customer-controlled environments.
• Diagnose and fix complex issues across the application, infrastructure, identity and access, integration, and data-access layers, including bugs and regressions that need a code change and a release.
• Maintain customer-specific customizations over time so they keep working as the core product evolves.
• Spot which customer requests should become general product capabilities, and work with product and engineering to build them that way rather than as one-offs.
• Bring real-world deployment feedback into roadmap and prioritization discussions.
• Write the documentation, deployment guidance, and runbooks that let partners handle routine issues on their own.
• Use AI-assisted development tools thoughtfully to move quickly while keeping strong judgment about quality, security, and maintainability.

What you bring

• 10+ years of professional software engineering experience, including significant time building and shipping production applications with Staff-level scope and impact.
• Strong full-stack engineering skills, including modern TypeScript or JavaScript, component-based front-end frameworks, and back-end services, APIs, and integrations.
• Meaningful experience working directly with customers, partners, or systems integrators in a technical capacity where you also wrote the code. Forward deployed, embedded, consulting, and implementation engineering work all count.
• Experience building or supporting AI-enabled applications, such as LLM platforms, RAG systems, agents, enterprise search, or data connectors.
• Solid understanding of enterprise deployment concerns, including authentication and identity providers, access control, self-hosted and hybrid infrastructure, observability, and reliability.
• Judgment about when to build something custom, when to generalize it into the product, and when to push back on a request.
• Clear communication skills with both technical implementers and non-technical stakeholders, including being honest about what the product can and can’t do today.
• Strong collaboration skills, including experience working closely with product managers, designers, engineers, and other cross-functional stakeholders.
• Comfort operating independently in an early-stage product where requirements, architecture, and processes are still taking shape.

Bonus points for

• Experience with self-hosted, private cloud, sovereign, or regulated deployment environments.
• Experience with Docker, Kubernetes, CI/CD, and cloud deployment.
• Experience working with European enterprise or public sector customers, or with data residency and sovereignty requirements.
• Experience supporting security reviews, privacy assessments, or enterprise procurement processes.
• Open-source contributions, or experience in open, highly collaborative engineering environments.

What success looks like

In your first few months, you’ll help land Thunderbolt’s first enterprise deployments. That means shipping the customizations those customers need, getting partner-hosted deployments stable, and fixing the issues that only show up in real environments.

Over time, success means each new deployment takes less custom work than the last. You’ll have turned one-off requests into reusable product capabilities, and partners will be able to handle routine issues without pulling in engineering.

Work environment

You’ll work with our passionate staff and open-source community members from all over the globe to support the mission and objectives of Thunderbird Technologies Corporation. In this role, you’ll also collaborate closely with engineering, product, design, enterprise-facing teams, technical partners, contractors, and external contributors working on Thunderbolt.

This is a remote, full-time position. Many of Thunderbolt’s customers and partners are based in Europe, so some regular overlap with European business hours is expected. Strong communication and documentation skills are essential for effective collaboration across time zones and disciplines.

Compensation & benefits

We benchmark our base salaries to local markets and target the 60th percentile of the peer market. The salary ranges for this role are:

• US: $185,000 - $220,000 USD

We may consider candidates with strong skills but less than the required experience. Title, level and compensation will be determined based on qualifications and experience.

In addition to competitive salaries, we offer a comprehensive benefits package designed to support your whole self.

Work & career

• Fully remote work & schedule flexibility
• Company-provided laptop
• Annual bonus program
• Monthly remote work stipend
• Annual professional development stipend
• Access toCoursera learning platform
• Industry conferences
• Company all-hands and team gatherings

Rest & play

• 24 days PTO per year (prorated)
• Your birthday
• Year-end company shutdown
• 9 wellbeing days
• Public holidays
• Other paid leave
• Quarterly wellbeing stipend for personal / family activities

Health & family

• 401(k) contributions
• Health, dental, & vision insurance
• Disability insurance
• Life insurance
• Employee assistance program
• Paid parental leave
• Paid sick days

Work eligibility

Applicants must reside in and have permanent work authorization for the country location(s) specified in the posting. We are unable to consider applicants outside of these markets at this time. And, we do not provide visa sponsorship.

How to apply

Please apply directly through our career page. We carefully review every cover letter and screening question, so take the time to answer each fully.We value authentic, thoughtful responses that reflect your own experience and perspective. It is fine to use AI tools to polish your writing, but your answers should be your own. Candidates who submit generic or unoriginal AI-generated responses may be disqualified from further consideration.

Our commitment to diversity, equity, and inclusion

Thunderbird believes in the value of diverse creative practices and forms of knowledge, and knows diversity, equity and inclusion are crucial to and enrich the company’s core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities and expressions.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws. Thunderbird will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.

We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at hiringaccommodations@thunderbird.net to request accommodation.

#LI-DNI

Why Thunderbird?

Thunderbird is one of the world’s most trusted open-source email applications, empowering more than 20 million people globally. At Thunderbird, we build privacy-respecting communication and productivity tools that help people manage their digital lives while staying in control of their data.

We are open source by design. Our products are developed transparently and in collaboration with a global community of contributors, and that same spirit shapes how we work: collaboratively, inclusively, and with a shared commitment to putting users first.

Our small but growing distributed team includes more than 65 people across seven countries. As Thunderbird evolves beyond a single desktop application, we are expanding across desktop, mobile, paid services, AI offerings, and enterprise-facing work to build independent, privacy-respecting alternatives to big tech ecosystems.

Our revenue model combines user donations, which help keep Thunderbird’s applications freely available, with paid services that cover the costs of hosted offerings while supporting long-term sustainability and continued innovation.

A note about Thunderbird and Mozilla: Thunderbird Technologies Corporation is the nonprofit-owned company behind Thunderbird email and a growing portfolio of products. While part of the Mozilla family, Thunderbird is a separate entity from Mozilla Corporation and Mozilla Foundation with its own compensation programs, benefits, and employment policies.

To learn more, visit www.thunderbird.net and www.thunderbolt.io

The opportunity

Thunderbird is expanding beyond email with Thunderbolt, an open-source AI client designed for organizations that need more control over their data, infrastructure, and model choices.

We’re looking for a Staff Full-Stack Product Engineer: a full-stack engineer who ships production code and works directly with the partners and enterprise customers adopting Thunderbolt. You’ll spend most of your time in the codebase, building the features, integrations, and customizations that real deployments need. The rest of your time goes to working alongside technical partners to get those deployments running and keep them healthy.

Thunderbolt is delivered largely through technical partners and systems integrators who own the day-to-day customer relationship. You’ll be the engineer behind them. You’ll understand how a customer’s environment actually works, turn that understanding into working software, and fix the hard problems that need someone who knows the code.

What you’ll do

• Build and ship full-stack features, integrations, and customer-specific customizations in the Thunderbolt codebase, from front-end UI through APIs, services, and deployment configuration.
• Work directly with technical partners and enterprise customers to understand their environments, requirements, and constraints, and turn them into technical plans and working software.
• Support pilots, proofs of concept, and early production deployments, including partner-hosted and customer-controlled environments.
• Diagnose and fix complex issues across the application, infrastructure, identity and access, integration, and data-access layers, including bugs and regressions that need a code change and a release.
• Maintain customer-specific customizations over time so they keep working as the core product evolves.
• Spot which customer requests should become general product capabilities, and work with product and engineering to build them that way rather than as one-offs.
• Bring real-world deployment feedback into roadmap and prioritization discussions.
• Write the documentation, deployment guidance, and runbooks that let partners handle routine issues on their own.
• Use AI-assisted development tools thoughtfully to move quickly while keeping strong judgment about quality, security, and maintainability.

What you bring

• 10+ years of professional software engineering experience, including significant time building and shipping production applications with Staff-level scope and impact.
• Strong full-stack engineering skills, including modern TypeScript or JavaScript, component-based front-end frameworks, and back-end services, APIs, and integrations.
• Meaningful experience working directly with customers, partners, or systems integrators in a technical capacity where you also wrote the code. Forward deployed, embedded, consulting, and implementation engineering work all count.
• Experience building or supporting AI-enabled applications, such as LLM platforms, RAG systems, agents, enterprise search, or data connectors.
• Solid understanding of enterprise deployment concerns, including authentication and identity providers, access control, self-hosted and hybrid infrastructure, observability, and reliability.
• Judgment about when to build something custom, when to generalize it into the product, and when to push back on a request.
• Clear communication skills with both technical implementers and non-technical stakeholders, including being honest about what the product can and can’t do today.
• Strong collaboration skills, including experience working closely with product managers, designers, engineers, and other cross-functional stakeholders.
• Comfort operating independently in an early-stage product where requirements, architecture, and processes are still taking shape.

Bonus points for

• Experience with self-hosted, private cloud, sovereign, or regulated deployment environments.
• Experience with Docker, Kubernetes, CI/CD, and cloud deployment.
• Experience working with European enterprise or public sector customers, or with data residency and sovereignty requirements.
• Experience supporting security reviews, privacy assessments, or enterprise procurement processes.
• Open-source contributions, or experience in open, highly collaborative engineering environments.

What success looks like

In your first few months, you’ll help land Thunderbolt’s first enterprise deployments. That means shipping the customizations those customers need, getting partner-hosted deployments stable, and fixing the issues that only show up in real environments.

Over time, success means each new deployment takes less custom work than the last. You’ll have turned one-off requests into reusable product capabilities, and partners will be able to handle routine issues without pulling in engineering.

Work environment

You’ll work with our passionate staff and open-source community members from all over the globe to support the mission and objectives of Thunderbird Technologies Corporation. In this role, you’ll also collaborate closely with engineering, product, design, enterprise-facing teams, technical partners, contractors, and external contributors working on Thunderbolt.

This is a remote, full-time position. Many of Thunderbolt’s customers and partners are based in Europe, so some regular overlap with European business hours is expected. Strong communication and documentation skills are essential for effective collaboration across time zones and disciplines.

Compensation & benefits

We benchmark our base salaries to local markets and target the 60th percentile of the peer market. The salary ranges for this role are:

• Canada: $155,000 - $185,000 CAD

We may consider candidates with strong skills but less than the required experience. Title, level and compensation will be determined based on qualifications and experience.

In addition to competitive salaries, we offer a comprehensive benefits package designed to support your whole self.

Work & career

• Fully remote work & schedule flexibility
• Company-provided laptop
• Annual bonus program
• Monthly remote work stipend
• Annual professional development stipend
• Access toCoursera learning platform
• Industry conferences
• Company all-hands and team gatherings

Rest & play

• 24 days PTO per year (prorated)
• Your birthday
• Year-end company shutdown
• 9 wellbeing days
• Public holidays
• Other paid leave
• Quarterly wellbeing stipend for personal / family activities

Health & family

• RRSPcontributions
• Health, dental, & vision insurance
• Disability insurance
• Life insurance
• Employee assistance program
• Paid parental leave
• Paid sick days

Work eligibility

Applicants must reside in and have permanent work authorization for the country location(s) specified in the posting. We are unable to consider applicants outside of these markets at this time. And, we do not provide visa sponsorship.

How to apply

Please apply directly through our career page. We carefully review every cover letter and screening question, so take the time to answer each fully.We value authentic, thoughtful responses that reflect your own experience and perspective. It is fine to use AI tools to polish your writing, but your answers should be your own. Candidates who submit generic or unoriginal AI-generated responses may be disqualified from further consideration.

Our commitment to diversity, equity, and inclusion

Thunderbird believes in the value of diverse creative practices and forms of knowledge, and knows diversity, equity and inclusion are crucial to and enrich the company’s core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities and expressions.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws. Thunderbird will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.

We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at hiringaccommodations@thunderbird.net to request accommodation.

#LI-DNI

Elite is the trusted automation platform for law firm operations across most of the world’s largest and most successful law firms. Elite has guided firms through every technology shift and today delivers the only cloud-native SaaS platform that unifies financial, invoice, time, and data management into a single system of action. With embedded AI, predictive analytics, and integrated payments, Elite’s products enable firms to shorten billing cycles, reduce write-offs, and unlock firm-wide insights, making financial operations the foundation for law firm innovation and growth. Learn more at elite.com.

Position Overview

The Senior Software Engineer is a technical leader responsible for designing scalable systems, driving engineering excellence, and delivering high-impact solutions. This role focuses on cross-team influence, system-wide thinking, and elevating engineering standards

Work Arrangement:​Remote​

This role requires the individual to be based in ​Flexible across U.S. time zones​.

Responsibilities

• Contribute to system and component‑level architecture design, collaborating with engineers and architects to evaluate options and make sound technical decisions.
• Own end‑to‑end technical execution of key initiatives, from design through delivery, proactively identifying and mitigating risks and dependencies.
• Lead cross-team initiatives and influence platform-level decisions
• Uphold high engineering standards by actively participating in code reviews and applying best practices in CI/CD, testing, observability, and DevOps.
• Partner closely with Product, UX, QA, Security, and Infrastructure teams to deliver solutions that meet both functional and non‑functional requirements.
• Lead complex incident response and technical root cause analysis, including on-call participation
• Mentor and support engineers, fostering strong engineering judgment, collaboration, ownership, and continuous learning.
• Remain deeply hands‑on, contributing high‑quality, production‑ready code to critical components and complex problem areas.
• Balance short-term delivery with long-term technical health
• Troubleshoot and resolve complex production issues, applying strong diagnostic and problem‑solving skills.
• Support alignment between product priorities and technical execution, contributing to predictable, high‑quality delivery.
• Perform other duties as assigned to support departmental and company objectives.​

Qualifications

• ​​Bachelor’s Degree​ in Computer Science, Engineering, or related field, or equivalent experience.
• ​ ​ 9–12 years ​ of professional software development experience
• Expert-level knowledge of software architecture and system design
• Proven experience delivering large-scale, cloud-based systems
• Proven experience writing test automation at every level to confirm application functionality and performance goals are met
• Strong leadership, communication, and stakeholder influence skills
• Ability to drive change across complex technical environments
• Ability to travel up ​ <10% ​ as business needs require
• Role requires the following physical capacity:​​Sedentary: primarily desk/computer work​
• Must be legally authorized to work in​​United States​; ​Elite does not provide employment sponsorship for this position​

Benefits:

• Competitive Compensation Package ($155,700-$173,000 base salary + variable component)
• Comprehensive Healthcare Coverage (Health, Dental, Vision)
• Retirement Savings Plan with an Employer Contribution
• Professional Development Opportunities
• Time Off
• Wellness Initiatives
• Employee Assistance Program
• Generous Global Parental Leave
• Calm, free premium subscription
• Employee Discount Program

Elite may use technology, including artificial intelligence-enabled tools, to assist in aspects of the recruiting and employment process. These tools are used to support, but not replace, human decision-making.

Please note that we do not offer sponsorship for this position.

Additional Information

At Elite Technology, we embrace an employee-centric, flexible work model that empowers you to do your best work in the environment that suits you. However, we also recognize the importance of in-person collaboration for key moments that truly matter.

In our flexible remote approach, you have the freedom to choose a workspace within your home country that best fits your needs. Our corporate offices are located in New York City, Los Angeles, Costa Rica, and the Philippines, providing additional options for those who prefer or need a hybrid work environment.

Our diverse global team spans the U.S., Canada, U.K., Costa Rica, the Philippines, and Australia. Please note that at this time, we are unable to hire employees located in Quebec or Ontario Provinces, Alaska, Hawaii, Puerto Rico, Louisiana, and Oklahoma .

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. We are proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also provide reasonable accommodation for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

We are not accepting applications submitted through recruiting agencies.

About the Role:

As a Senior iOS Engineer at Tubi, you’ll play a critical role on our mobile engineering team, focusing on developing, improving, and maintaining our iOS, tvOS, and visionOS applications. Your work will directly contribute to providing our audience with an exceptional user experience, and you’ll work collaboratively with a team of dedicated professionals to scale our platform effectively.

What You’ll Do:

• Design, develop, and deploy advanced applications for the iOS platform.
• Work closely with the product team to understand end-user requirements and build corresponding solutions.
• Ensure the performance, quality, and responsiveness of applications are of the highest standards.
• Adhere to best practices in architecture, design, and clean code principles.
• Integrate with backend services to provide a seamless and efficient user experience.
• Provide accurate estimates of work and ensure timely delivery of features.
• Write maintainable, scalable, and testable code and actively participate in code reviews.
• Stay updated with emerging trends and technologies in the iOS development space, especially regarding audio/video streaming and ad integration.
• Leverage AI-powered tools and automation solutions to enhance development efficiency, streamline debugging, and optimize workflows.
• Collaborate with cross-functional teams to define and ship new features.
• Troubleshoot and optimize performance for a smooth user experience.

Your Background:

• Bachelor’s degree in Computer Science or a related field.
• Proven track record with 7+ years of iOS app development experience.
• Strong expertise in Swift, SwiftUI, and the Xcode development ecosystem.
• Extensive experience with audio/video streaming technologies on iOS, including deep knowledge of AVFoundation, video playback, and performance metrics.
• Experience with player optimization, buffering strategies, and streaming analytics to ensure a smooth user experience in varying network conditions.
• Strong competency in RESTful API integration and experience working with network communication protocols and socket programming.
• Proficient understanding of code versioning tools, notably Git, and experience with GitHub or similar platforms.
• Familiar with the test-driven development approach and automated testing frameworks.
• Experience or strong interest in applying AI-assisted development and productivity tools (e.g., code generation, intelligent debugging, automated QA) to accelerate delivery and maintain code quality.

#LI-CL1

#LI-Hybrid

Pursuant to local pay disclosure requirements, the pay range for this role, with final offer amount dependent on education, skills, experience, and location is as listed annually below.

This role is also eligible for an annual discretionary bonus, long-term incentive plan, and various benefits including medical/dental/vision, insurance, vacation/paid time off and other benefits in accordance with applicable plan documents.

Toronto, Canada

$137,200—$196,000 CAD

Tubi is a division of Fox Corporation, and the FOX Employee Benefits summarized here, covers the majority of all US employee benefits.  The following distinctions below outline the differences between the Tubi and FOX benefits:

• For US-based non-exempt Tubi employees, the FOX Employee Benefits summary accurately captures the Vacation and Sick Time.
• For all salaried/exempt employees, in lieu of the FOX Vacation policy, Tubi offers a Flexible Time off Policy to manage all personal matters.
• For all full-time, regular employees, in lieu of FOX Paid Parental Leave, Tubi offers a generous Parental Leave Program, which allows parents twelve (12) weeks of paid bonding leave within the first year of birth, adoption, surrogacy, or foster placement of a child in addition to applicable government leave program(s) and FOX’s short-term disability policy. This time is 100% paid through a combination of any applicable state, city, and federal leaves and wage-replacement programs in addition to contributions made by Tubi.
• For all full-time, regular employees, Tubi offers a monthly wellness reimbursement.

About Tubi:

Boldly built for every fandom, Tubi is a free streaming service that entertains over 100 million monthly active users. Tubi offers the world’s largest collection of Hollywood movies and TV shows, thousands of creator-led stories and hundreds of Tubi Originals made for the most passionate fans. Headquartered in San Francisco and founded in 2014, Tubi is part of Tubi Media Group, a division of Fox Corporation.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories consistent with applicable law.

About Gusto

At Gusto, we’re on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve.

All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy.

AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process.

About the Role:

You’ll be a key engineer focused on building and owning the systems that move money and assets through Gusto Retirement. This is a very hands-on role: owning backend services and APIs end-to-end, shipping production code, and working through real financial edge cases. You’ll partner closely with product, compliance, and operations to turn complex financial requirements into reliable software. If you like working on core systems where correctness matters and enjoy getting things shipped, you’ll be a great fit.

About the Team:

The Financial Infrastructure team owns the core money and asset flow systems for Gusto Retirement. We’re a senior team that works on payments, settlements, tax and compliance integrations, and much more. The work is complex and often cross-functional, so we stay focused, collaborate closely, and keep tight ownership of what we build. We work closely with product and partner teams, but we’re responsible for execution and reliability end-to-end.

Here’s what you’ll do day-to-day:

• Design, build, and ship services and APIs for money movement and financial integrations
• Work on payments, settlements, reconciliation, and corrections involving real customer funds
• Build and support critical workflows like payroll integration, KYB/KYC, 401k loans, billing and invoicing, and IRA
• Partner with product, compliance, and operations to scope work and deliver production-ready solutions
• Debug production issues and improve reliability, observability, and operational tooling
• Collaborate with other engineering teams to integrate with shared systems and platforms
• Mentor other engineers to help solve some of the hardest technical problems out there in very complex domains and at a large scale
• Write clear, reliable, well-tested code that ships quickly and scales well
• Build a product that our customers genuinely love

Here’s what we’re looking for:

• 8+ years of software engineering experience building and shipping production products or platforms
• Strong experience with services, APIs, and data-heavy workflows.
• Experience working on financial systems, payments, or other high-correctness domains (or the ability to ramp quickly).
• Comfortable owning systems end-to-end, including production support and operational work.
• Experience working closely with PMs and cross-functional partners to deliver scoped work.
• Pragmatic, execution-focused approach to engineering.
• Clear communicator and collaborative teammate.
• Ability to mentor engineers to maximize their performance and impact
• Experience with Ruby on Rails (or a comparable backend framework).

Bonus Points:

• Experience leveraging AI tools or systems to accelerate development, improve testing, and deliver new product capabilities.
• Curiosity and experimentation with emerging AI frameworks, applying and sharing best practices to evaluate and scale AI use safely across teams.

Please note that travel to Gusto’s office for onboarding is required for this position. If you have any questions regarding this requirement, please share with your recruiter.

Our cash compensation amount for this role is targeted at $163,000–$204,000 in Denver & most remote locations, and $197,000–$247,000 for San Francisco, Seattle & New York. Stock equity is additional. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto’s subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.

Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer.

Personal information collected and processed as part of your Gusto application will be subject to Gusto’s Applicant Privacy Notice.

From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.

About Us

Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.

Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.

Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.

As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.

During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.

About the Role

Fivetran and dbt Labs is building data pipelines to power the modern data stack for thousands of companies.

We’re looking for a senior software engineer to join our Orchestration team, which owns the control plane layer of the dbt platform — the scheduler, execution harness, and results processing.

You’ll own the design and delivery of features end to end, working across high-throughput APIs and data models to make them faster, more reliable, and more capable. You’ll write and review designs, raise the quality bar in code review, use the latest AI tools, and collaborate closely with product and design to deliver work that scales.

This is a full-time, fully remote position.

Technologies You’ll Use

Python, Rust, GraphQL, Postgres, Snowflake, Kafka, Kubernetes, Docker, AWS, GCP, Datadog

What You’ll Do

• Design and implement features and performance improvements across the Orchestration team’s services — the scheduler, execution harness, and results processing
• Develop, maintain, and test high-quality, maintainable code, and optimize critical paths for performance
• Write technical designs for feature-level work, actively seek feedback, and clearly explain the trade-offs of your decisions
• Participate in and review technical designs and pull requests, providing constructive feedback to the team
• Improve test coverage with comprehensive unit tests and refactor code to drive down tech debt
• Troubleshoot and debug production issues, and follow up on incidents with post-mortems and mitigation plans
• Break features into tasks, structure and execute your own project plans, and contribute to sprint and feature planning
• Collaborate with product managers, QE, customer support, and peers to deliver the best product with high quality, performance, and scalability
• Participate periodically in the on-call rotation, and be mindful of security throughout your work
• Use AI tooling — IDE assistants like GitHub Copilot, coding agents like Claude Code, and conversational AI — to accelerate development and to author and review SDLC artifacts such as TDDs, PRDs, post-mortems, and test plans

Skills We’re Looking For

• 5+ years of experience in the software industry with a passion for solving complex software engineering problems, including designing and building backend services and reusable components from the ground up
• Experience working with distributed systems and cloud computing concepts
• Demonstrated ability to write well-structured, performant, and well-tested code
• Ability to independently lead feature-level software and design work that satisfies project requirements, and to clearly explain design trade-offs
• Can identify design flaws in existing systems and propose improvements
• Experience with code reviews, design, troubleshooting, and testing
• Proficiency in a modern backend or systems language such as Python, Java, C++, or C#
• Hands-on experience with cloud platforms (AWS, GCP, or Azure) and containerization (Docker, Kubernetes)
• Experience with continuous integration tooling such as BuildKite, and familiarity with observability tools like Datadog or Grafana is a plus
• Fluent in using AI code assistants and coding agents to generate and investigate code, and conversational AI (e.g. Claude, ChatGPT) to research, author, review, and synthesize SDLC artifacts

Bonus Skills

• Experience in data processing (ETL, ELT) and/or cloud-based data platforms
• Experience building or working with schedulers, workflow orchestration, job queues, or distributed task execution systems
• Experience with GraphQL APIs and high-throughput, multi-tenant data services
• Familiarity with the analytics engineering workflow and the dbt ecosystem

Perks and Benefits

• 100% employer-paid medical insurance *
• Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
• RSU stock grants*
• Professional development and training opportunities
• Company virtual happy hours, free food, and fun team-building activities
• Monthly cell phone stipend
• Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.

* May vary by country and worker type - please reach out to your recruiter for more information

Click here to learn more about Fivetran’s Benefits by Region.

We’re honored to be valued at over $5.6 billion, but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream. Read about us in Forbes.

Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.

To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video.

To learn more about our candidate privacy policy, you can read our statement here.

We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don’t hesitate to submit your request by filling out this form. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Senior Solutions Architect, EMEA

Location: Remote. Continental Europe or compatible time zone preferred. (roughly UTC-1 to UTC+3)

Clients: Global. Primarily EMEA and North American.

Reports to: VP of Solutions

Salary Range: $70,000 - $150,000 USD annually. Compensation dependent on candidate experience and location.

About McGaw

Our Mission at McGaw.io is to help companies of all sizes realize their customer data is their most valuable business asset, and we help them realize that through customer data infrastructure, high power analytics, marketing automation, personalization, and funnel optimization.

McGaw.io supports businesses with analytics, marketing automation, customer data platforms, data piping, websites, AB testing, and all sorts of marketing operations. As we derive insights from these technical efforts, we also inform & execute growth strategies that routinely move the needle for our clients.

Our track record is impeccable, and our leadership has supported some of the fastest-growing companies in the world. McGaw.io’s core client base sells online and has complex data and marketing practices that drive our team to dig deeper every day.

Mission

Own technical delivery across your accounts. Design the stack, build the hard parts, direct the technical team, and keep projects on schedule and profitable.

Why this role exists

Our clients are spread across North America and Europe, but our technical bench is not. European accounts wait a day for answers and North American accounts compete for the same people. This role adds senior technical capacity in a time zone that covers both.

Responsibilities

Architecture and design

• Design end-to-end customer data stacks: CDP, analytics, marketing automation, CRM, warehouse, pipelines, tag management, testing.
• Lead taxonomy design. Define events, properties, and naming before implementation, not after.
• Solve identity resolution across web, app, offline, and CRM.
• Write ecosystem docs that show where data moves and what breaks if it stops.

Hands-on build

• Build. This is not an advisory seat: you will be in the CDP, the warehouse, GTM, and the code.
• Write and review tracking, server-side integrations, and reverse ETL pipelines.
• Run QA to our two-person standard. Check every property in both the CDP and the destination, with a recorded walkthrough.

Directing the team

• Turn client requirements into scoped, sequenced tasks for engineers and contract developers.
• Review their work before it reaches a client. You are the quality gate.
• Unblock people. When a build stalls, you get it moving.

Keeping delivery on track

• Run the cadence: two-week sprints, a groomed backlog, and a roadmap with three or more months of planned work.
• Flag budget pacing early. Never surprise a client on budget.
• There are no free scope changes. Every change gets estimated, documented, and confirmed in writing before work starts.

New business

• Write technical specs for new opportunities. What gets built, in what order, and what it depends on.
• Produce level of effort estimates accurate enough that Sales can price without a rebuild.
• Join pre-sales calls when a prospect needs a technical answer in the room.
• Say when a prospect is not ready, and what would make them ready.

Skills and experience

Required

• Fully fluent in English. That is the company’s working language.
• 6+ years designing and integrating marketing and customer data technology. At least 3 in an agency, consultancy, or professional services with multiple clients.
• Understand how CDPs drive marketing, with working knowledge of Segment, Hightouch, or RudderStack. No preference among them. Know one and you can learn the others.
• Proficient in JavaScript and SQL. Comfortable in a shared repo.
• Designed at least three full stacks, not just operated tools someone else picked.
• GDPR and consent handled as part of the build.

Systems

Depth in at least three groups, working familiarity with the rest:

• Customer data platforms: Segment, Hightouch, RudderStack
• Analytics: Amplitude, Mixpanel, GA4
• Lifecycle and marketing automation: Braze, Customer.io, HubSpot, Marketo, Iterable
• Warehouse and transformation: Snowflake, BigQuery, dbt
• Tag management: Google Tag Manager, server-side GTM
• CRM: Salesforce, HubSpot
• Consent management: OneTrust, Cookiebot, Didomi

Preferred

• Multilingual with professional working proficiency in English as well as German, French, Spanish, or Italian.
• Server-side tracking under EU consent rules.
• Work across both European and North American clients.

What you get out of this

• Many stacks in a year instead of one stack in five. Different industries, scale, and failure modes.
• The customer data layer is changing right now. Warehouse-native patterns, composable CDPs, and reverse ETL are replacing a decade of assumptions. You build on the new pattern.
• We work across the full client stack, not just individual systems or specific vendors. You see how it all fits together, which is where the hard problems are visible.
• Both European and North American markets from one seat.

Observable indicators

Month 2

• Onboarded to every tool in your accounts’ stacks.
• Time tracked in Harvest weekly, without reminders.
• QA to the two-person standard on 100% of what you ship.

Month 4

• Running technical delivery on two or more accounts independently.
• Every account has three or more months of planned roadmap.
• Zero undocumented scope changes.

Month 6

• Labor efficiency ratio of 2.5 or better across your projects.
• 90% of client objectives hit within the project timeline.
• Client approval for a case study or testimonial on at least one account.
• New business specs and estimates accepted by Sales without rework 80% of the time.

Month 9

• Leading technical discovery without US support on the call.
• One expansion opportunity per quarter, surfaced with an estimate attached.

What this role is not

• Not account leadership. You will not own the relationship, the renewal, or the P&L.
• Not a sales seat. You write specs and estimates and are paid a bonus on the result. You do not prospect.
• Not people management. You direct technical work. No direct reports at hiring stage.
• Not advisory. If you want to stop building, this is the wrong role.

Values

• Never Settle, Be Amazing. Fix it properly, not just enough to close the ticket.
• Get Better Every Day. Ask for feedback and change what you do when you get it.
• Give Context and Set the Stage. Nobody on your project is surprised by what you already knew.
• Let the Data Create Transparency. Recommendations come with evidence. So does bad news.
• Show Hospitality to Build Trust. Clients and teammates get proactive, responsive treatment.

Plus extreme ownership. Own outcomes, surface blockers early, and never hand a problem back to the person who gave it to you.

Benefits

• Flexible PTO
• Flexible hours
• Work remotely
• Monthly per diem for premium health, dental, and vision coverage if not already available
• Maternity and paternity leave
• Retirement contribution of 3% of salary annually.
• Company laptop, monitor, and remote setup equipment
• Federal holidays off for US citizens, national holidays off for international contractors
• Radically transparent workplace
• Room to act on your own ideas

The job in practice

McGaw is a customer data and revenue operations consultancy. Clients come to us with traffic, tools, and data, and no system connecting them. We find where revenue leaks across acquisition, conversion, and retention, then we fix it with our hands on the keyboards.

The CDP is the center of most of our work. We build on Segment, Hightouch, and RudderStack, chosen per client. We work across the full client stack, not just individual systems or specific vendors.

Our clients are in North America and Europe. Your portfolio will be a mix.

Month 1. Learn our clients, cadence, and tooling. Shadow live accounts. Run QA on other people’s work to see our standard from the inside. Start owning tasks on one account.

Months 2 and 3. Take technical ownership of your first accounts. Build the roadmaps. Run the sprints. You still have support on client calls.

Months 4 to 6. Run delivery independently across accounts. Direct the resources assigned to you. Start writing specs for new business.

After 6 months. You are a technical authority across the portfolio. You lead discovery, scope new work, and set the standard new hires learn from.

What is hard? Accounts run at the same time and the work is billable by the hour, so time tracking is not optional. A portfolio across two continents splits your day in half. You will sometimes be the only person awake when a pipeline breaks.

All roles at JumpCloud® are Remote unless otherwise specified in the Job Description.

About JumpCloud®

JumpCloud® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times.

JumpCloud is Intelligent, Secure IT.

About the role:

We are seeking a Software Engineer 3 (SRE) to join our Infrastructure & Reliability Engineering team. This role sits at the center of platform resilience—ensuring high availability, performance, recoverability, and operational maturity across JumpCloud’s production systems.

This is not a traditional operations role.

Our SREs are engineers first: designing automation, building observability frameworks, defining reliability standards, and reducing operational toil through code. You will build and scale cloud-native infrastructure, participate in incident management, and implement reliability best practices across our directory platform and microservices.

What you’ll be doing:

• Design, deploy, and maintain the reliability, availability, and performance of critical JumpCloud systems and APIs across AWS and GCP.

• Operationalize SLIs, SLOs, and error budgets in direct partnership with core application teams.

• Build and refine end-to-end observability across microservices and cloud infrastructure using tools like Datadog.

• Implement actionable monitoring across Golden Signals (Latency, Traffic, Errors, Saturation) to optimize detection (MTTD) and minimize alert fatigue.

• Participate in on-call rotations, incident response, and blameless post-incident reviews to drive continuous systemic improvements.

• Manage and operationalize production Kubernetes (EKS) clusters utilizing GitOps delivery workflows (Argo CD, Kargo).

• Provision and secure multi-cloud infrastructure using modular Terraform (Infrastructure-as-Code).

• Develop and maintain Disaster Recovery (DR) dashboards, runbooks, multi-region failover automation, and validation tests to ensure alignment with defined RTO and RPO targets.

• Eliminate operational toil by writing production-grade Python or Go scripts and automation tools.

• Leverage AI-assisted development tools (Cursor, Claude Code, GitHub Copilot) to accelerate scripting, runbook generation, and incident triage.

We’re looking for:

• 5+ years of professional software engineering experience in SRE, DevOps, or Platform Engineering operating 24⁄7 mission-critical systems.

• Python/Go Proficiency:Hands-on capabilities writing code for SRE tools, custom automation, and cloud integrations.

• Kubernetes Ecosystem: Production experience with Kubernetes cluster operations, container orchestration, and GitOps pipelines (Argo CD).

• Infrastructure as Code: Solid experience writing, maintaining, and modularizing Terraform configurations.

• Cloud Architecture: Direct experience operating cloud workloads on AWS (EKS, IAM, VPC networking, Route53, ALB/NLB) or GCP.

• FinOps & Cost Visibility: Practical experience setting up cost-allocation tagging, resource right-sizing, and building FinOps dashboards to visualize cloud spend.

• Disaster Recovery & Monitoring: Experience building DR dashboards, running failover drills, and configuring monitoring tools to track system health and recovery metrics

• Observability & Incident Management: Practical experience with Datadog (or similar), PagerDuty, alerting hygiene, and working within SLI/SLO frameworks.

• Solid operational experience configuring and troubleshooting production service meshes (Istio or similar) and managing high-availability proxy solutions (HAProxy, NGINX, or similar).

• Problem Solving & Mindset: Strong troubleshooting skills, effective collaboration, and a track record of driving operational efficiency through code.

• A strong team player who helps us live by our core values: building connections, thinking big, and getting 1% better every day.

Preferred Qualifications:

• Experience with CI/CD tools such as GitHub Actions or GitLab Pipelines.

• Basic understanding of chaos engineering principles or testing resilience in staging/production.

• Familiarity with secrets management tools (HashiCorp Vault, AWS Secrets Manager, External Secrets Operator).

• Basic knowledge of DevSecOps tools and scanning/fixing infrastructure-as-code vulnerabilities.

#LI-MS1

Where you’ll be working/Location:

JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description.

You must be located in and authorized to work in the country noted in the job description to be considered for this role.

Please note: There is an expectation that our engineers participate in on-call shifts. You will be expected commit to being ready and able to respond during your assigned shift, so that alerts don’t go unaddressed.

Language:

JumpCloud has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud, you will be required to speak and write in English fluently.  Any additional language requirements will be included in the details of the job description.

Why JumpCloud?

If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.

One of JumpCloud’s three core values is to “Build Connections.” To us that means creating “ human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed.” - Rajat Bhargava, CEO

Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud.  Please note JumpCloud is not accepting third party resumes at this time.

JumpCloud is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Scam Notice:

Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information, such as credit card details or bank account numbers, during the recruitment process. Additionally, JumpCloud will never send you a check for any equipment prior to employment.

All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent JumpCloud and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at [email protected] with the subject line “Scam Notice”

#LI-Remote #BI-Remote

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, transcribing or summarizing interviews, and assessing responses. These tools assist our recruitment team but do not replace human judgment in hiring decisions, which are ultimately made by humans. Please see our Privacy Policy (https://jumpcloud.com/privacy) for more information about our personal data practices.

All roles at JumpCloud® are Remote unless otherwise specified in the Job Description.

About JumpCloud®

JumpCloud® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times.

JumpCloud is Intelligent, Secure IT.

About the role:

As we grow the JumpCloud Engineering team, we are hiring a Senior Engineering Manager to lead our EDA, ESE and Machine Learning  development team in India.

You will be responsible to build out features, help drive architecture, define best practices and enable product quality. You are required to guide the engineering teams reporting to you to make things happen and excel. In this process, you will have influence over engineering practices in addition to product strategy and execution. You will be using AI tools to maximise the potential of the team as well as yourself.

You will have the opportunity to play a key role in the success and development of our engineering teams in addition to growing your own career. We are seeking a technically enabled leader who is passionate about building great products and high performing teams.

What you’ll be doing:

• As part of the EDA/ESE and ML team, and as part of the engineering team as a whole here at JumpCloud,  you will be responsible for managing and guiding the engineering teams reporting to you.

• Build End-to-End Data Pipeline Architecture: Operationalize the ingestion (Fivetran) and transformation (dbt) layers to move raw CRM (Salesforce) and ERP (NetSuite) data into our central data environment (Snowflake/Databricks) for reliable consumption.

• Lead-to-Cash & Revenue Ops Alignment: Partner with Finance, Sales, and Operations to build unified reporting models spanning pipeline health, ARR, billings, churn, and Customer Lifetime Value (LTV) across Salesforce and NetSuite.

• Data Governance & Modeling Standards: Enforce soft-engineering best practices for analytics (version control, automated testing via dbt, modular data modeling) to guarantee a single source of truth across executive dashboards.

• Executive Stakeholder Management: Serve as a trusted advisor to C-suite leaders, presenting complex financial and operational performance metrics backed by audited data models.

• You will interact effectively with the Staff and Principal engineers to build out features, help drive architecture, define best practices and enable product quality.

• You will have influence over our engineering practices in addition to product strategy and execution.

• As an active member of the engineering leadership team, you will partner with your peers and other teams to build, lead, and inspire a world class engineering organization.

• You will provide technical leadership and oversight of team activities in your areas of expertise.

• You will be responsible for hiring, on-boarding and mentoring a growing and diverse team of high potential team members.

What we are looking for:

• 8+ years in applied ML, including several years managing people and experience with production MLOps environment: versioned training pipelines, evaluation gates, a model registry, and automated promotion to serving

• Experience managing a team of 8 or more members, performance management and building a successful team.

• Experience with tools like  salesforce, netsuite, dbt, fivetran, snowflake, databricks

• Good Understanding on SQL

• Strong understanding of software engineering principles and techniques

• Track record of Software-as-a-Service Ownership, and strong proponent of Reliability Principles

• Hands-on experience working with agile teams

• Ability to work and communicate effectively with other engineering managers, and both technical and non-technical business stakeholders

• Proven ability to thrive in a fast-moving, team-oriented, collaborative environment

• Track record of continuous improvement through innovation, delivery, process development, quality, etc.

• Experience leading geographically diverse engineering teams in today’s remote first work environment

• Exposure to AI Coding agents like Cursor, Claude or Copilot and AI tools like Gemini, Notebook LLM and effective usage of these for day to day work optimization.

• Lead ML engineers and data scientists who ship models to production, not one-off notebooks.

• Set the bar for feature engineering, training, evaluation, serving, and the feedback loop that keeps models accurate as product and threat patterns change.

• Hands-on fluency in Python, scikit-learn / PyTorch / TensorFlow, and large-scale data platforms (Spark, Snowflake, or equivalent); go deep on architecture when a design or incident needs it.

• Partner with product, platform, and security to turn identity, device, and telemetry signals into outcomes such as precision, false-positive rate, and time-to-detect.

• Hire, coach, and sequence work across L3–L5 ICs with clear SLAs, monitoring, rollback, and on-call for model health.

Bonus points:

• Commercial software development in a variety of languages and operating systems technologies (Golang, C++, Python, Java, etc.)

• Strong technical foundation in software engineering design principles

• Strong understanding of statistical and ML concepts including supervised and unsupervised learning, anomaly detection, classification, ranking/scoring, model evaluation, and handling imbalanced datasets.

#LI-PD1

Where you’ll be working/Location:

JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description.

You must be located in and authorized to work in the country noted in the job description to be considered for this role.

Please note: There is an expectation that our engineers participate in on-call shifts. You will be expected commit to being ready and able to respond during your assigned shift, so that alerts don’t go unaddressed.

Language:

JumpCloud has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud, you will be required to speak and write in English fluently.  Any additional language requirements will be included in the details of the job description.

Why JumpCloud?

If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.

One of JumpCloud’s three core values is to “Build Connections.” To us that means creating “ human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed.” - Rajat Bhargava, CEO

Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud.  Please note JumpCloud is not accepting third party resumes at this time.

JumpCloud is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Scam Notice:

Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information, such as credit card details or bank account numbers, during the recruitment process. Additionally, JumpCloud will never send you a check for any equipment prior to employment.

All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent JumpCloud and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at [email protected] with the subject line “Scam Notice”

#LI-Remote #BI-Remote

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, transcribing or summarizing interviews, and assessing responses. These tools assist our recruitment team but do not replace human judgment in hiring decisions, which are ultimately made by humans. Please see our Privacy Policy (https://jumpcloud.com/privacy) for more information about our personal data practices.

All roles at JumpCloud® are Remote unless otherwise specified in the Job Description.

About JumpCloud®

JumpCloud® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times.

JumpCloud is Intelligent, Secure IT.

What You’ll Be Doing:

• Architect, scale, and continuously improve the reliability, availability, and performance of JumpCloud’s multi-region microservices, APIs, and authentication infrastructure (AWS/GCP).

• Architect, build, and maintain Disaster Recovery (DR) process, multi-region failover automation, and business continuity strategies to ensure rapid recovery against strict RTO and RPO objectives.

• Lead the design and enforcement of SLIs, SLOs, and Error Budget frameworks across multi-disciplinary engineering teams.

• Drive end-to-end observability strategy using Datadog, implementing actionable Golden Signals monitoring to drastically reduce MTTD/MTTR and eliminate alert fatigue.

• Lead on-call escalation, major incident management, and drive strict adherence to 99.99% availability SLAs.

• Facilitate blameless post-incident reviews, executing systemic root-cause remediations to prevent recurring failure modes.

• Architect, manage, and scale production Kubernetes (EKS) clusters, implementing advanced GitOps workflows (Argo CD, Kargo) and deployment patterns.

• Design and maintain modular, enterprise-grade Infrastructure-as-Code using Terraform across multi-account, multi-region cloud environments.

• Design, build, and maintain interactive FinOps and cost-optimization dashboards to provide engineering and leadership teams with actionable insights into multi-cloud spend, unit economics, and resource utilization.

• Eliminate complex operational toil by writing production-grade Python or Go tooling, platform automation, and custom integrations.

• Champion AI-assisted software development workflows (Cursor, Claude Code, GitHub Copilot) to accelerate automation, runbook creation, and incident triage across the team.

• Author operational runbooks, architecture decision records, and mentor mid-level/junior engineers to raise the overall technical bar.

We’re Looking For:

• 8+ years of professional software engineering experience in SRE, DevOps, or Platform Engineering operating 24⁄7 mission-critical, highly available distributed systems.

• Bachelor’s degree in Computer Science, Software Engineering, or equivalent technical discipline.

• Strong Python/Go Capabilities: Advanced software engineering skill set for writing internal SRE platforms, tools, and API integrations.

• Deep Kubernetes Expertise: Hands-on experience with production EKS/GKE cluster lifecycles, ingress/egress, networking, RBAC, and GitOps tooling (Argo CD).

• Advanced IaC & AWS/GCP: Deep Terraform proficiency (module architecture, state management refactoring) across complex multi-account AWS environments (IAM, VPCs, Transit Gateway, ALB/NLB, Route53).

• FinOps & Cost Optimization Leadership:Demonstrated experience driving cloud cost-efficiency strategies, resource right-sizing, cost-allocation tagging, workload optimization, and building FinOps dashboards to embed financial accountability into engineering workflows.

• Disaster Recovery & High Availability: Proven background in designing and testing multi-region Disaster Recovery architectures, automating failover systems, and monitoring recovery health via DR dashboards.

• Observability & Reliability Architecture: Track record of defining SLI/SLOs, managing PagerDuty schedules, and optimizing production observability platforms.

• Experience designing and operating enterprise service meshes (Istio, Linkerd, or similar) and production ingress/proxy systems (HAProxy, NGINX, or similar).

• Technical Mentorship: Demonstrated ability to lead technical discussions, write architectural design docs/RFCs, and mentor engineering peers.

• Strong problem-solving, communication, and collaboration skills with a passion for solving complex distributed systems challenges at scale.

• A strong team player who helps us live by our core values: building connections, thinking big, and getting 1% better every day.

Preferred Qualifications:

• Basic understanding of chaos engineering principles or testing resilience in staging/production.

• Experience with secrets management architectures (Vault, AWS Secrets Manager, External Secrets Operator, Cert-Manager).

• Background in DevSecOps practices, service meshes (Istio), and automated vulnerability remediation within cloud infrastructure code.

• Background supporting identity services, IAM, enterprise directory platforms, or security-focused SaaS solutions.

Where you’ll be working/Location:

JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description.

You must be located in and authorized to work in the country noted in the job description to be considered for this role.

Please note: There is an expectation that our engineers participate in on-call shifts. You will be expected commit to being ready and able to respond during your assigned shift, so that alerts don’t go unaddressed.

Language:

JumpCloud has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud, you will be required to speak and write in English fluently.  Any additional language requirements will be included in the details of the job description.

Why JumpCloud?

If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.

One of JumpCloud’s three core values is to “Build Connections.” To us that means creating “ human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed.” - Rajat Bhargava, CEO

Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud.  Please note JumpCloud is not accepting third party resumes at this time.

JumpCloud is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Scam Notice:

Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information, such as credit card details or bank account numbers, during the recruitment process. Additionally, JumpCloud will never send you a check for any equipment prior to employment.

All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent JumpCloud and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at [email protected] with the subject line “Scam Notice”

#LI-Remote #BI-Remote

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, transcribing or summarizing interviews, and assessing responses. These tools assist our recruitment team but do not replace human judgment in hiring decisions, which are ultimately made by humans. Please see our Privacy Policy (https://jumpcloud.com/privacy) for more information about our personal data practices.

Please Note: This is a remote position available in the state listed on this job. Additionally, employment with BambooHR is contingent on passing both a background and credit check.

AI at BambooHR: At BambooHR, we believe in leveraging cutting-edge technology to empower people and transform HR. We’re actively integrating AI into our solutions and workflows to enhance efficiency and drive innovation. To that end, we’re looking to our existing team members and future hires to share this forward-thinking mindset: individuals who are curious about AI’s potential, eager to learn and adapt, and ready to explore how intelligent tools can elevate their work along with BambooHR’s impact on setting people free to do great work. Join us in reimagining the future of HR!

Essential Job Duties

BambooHR is on a mission to set people free to do great work. Our software powers the HR work that small and mid-sized businesses depend on every day. We’re looking for software engineers who use AI to build production-quality software. As a Senior Agentic Software Engineer, you lead complex features that span multiple workstreams, and you shape the technical direction other engineers execute from. You influence what gets built across your product area, working with product, design, and support to shape both what should be built and how to build it.

AI tools and capabilities change rapidly. To stay resilient through change, you prioritize curiosity and continual learning, and you actively apply new best practices. You are accountable for outcomes that reach beyond your own features: the technical direction you set, the engineers you mentor, and the full lifecycle of the work from specification through production.

What You’ll Do

Your work runs through four loops, each building on the last: specifying intent, delegating execution to agents, verifying and integrating their output, and codifying best practices and processes to compound value.

• Shape ambiguous product opportunities into technical direction that other engineers build from.
• Write agent specifications complete enough for a teammate to execute confidently, setting the quality bar for the constraints, acceptance criteria, risks, and tradeoffs they define.
• Apply agentic judgment at the workstream level, setting the example for the team on when to delegate to agents and where human judgment is needed.
• Steer multiple agents through implementation across concurrent workstreams, multiplying what you deliver while keeping engineering judgment and ownership.
• Set the verification bar for a feature or workstream, matching review depth to risk and blast radius and validating with tests, observability, and production-readiness checks.
• Own the full feature lifecycle, from specification through production monitoring, including the correctness, security, maintainability, and customer impact of the work.
• Decide which prompts, agent instructions, repo conventions, test harnesses, and playbooks are worth building to speed up the engineers around you.
• Influence product decisions across your product area, bringing engineering judgment into what gets built.
• Co-create specifications and technical direction with product, design, and support, converging on alignment across your product area.
• Mentor engineers on agentic craft, raising how the team specifies, delegates, and verifies.

What You Need to Get the Job Done

• You will need depth in these areas to lead workstreams, shape technical direction, and raise the engineers around you.
• 5+ years of software engineering experience, with a record of building and shipping customer-facing software in production, including ownership through production monitoring.
• Track record of using AI coding agents to deliver features across parallel workstreams.
• Proficiency in designing systems, data models, and architecture that other engineers build on, including performance and data-flow tradeoffs.
• Demonstrated ability to write agent specifications a teammate can execute confidently, and technical documentation readable by both people and agents.
• Depth in context engineering: structuring repo and task context so agents execute reliably across a team.
• Proven ability to design agent workflows for parallel execution, with human checkpoints throughout.
• Confidence reading unfamiliar code and running root-cause analysis to debug it.
• Demonstrated ability to perform threat-modeling and identify security vulnerabilities: injection, data-handling, and unsafe generated output.
• Fluency setting test design and evaluation standards that others follow.
• Sound judgment managing version control at parallel-workstream scale: branching, reviewing, and integrating concurrent changes safely.
• Track record of setting safe-release and reliability standards: CI/CD, feature flags, staged rollout, and rollback.
• Experience operating and maintaining software in production with observability, metrics, traces, and incident response.
• Proven ability to mentor engineers and influence technical decisions beyond your own features.
• Strong written and verbal communication, including synthesizing technical direction and tradeoffs for technical and non-technical audiences.

What You’ll Love About Us

• A Great Company Culture that has been recognized by multiple organizations like Inc, and Salt Lake Tribune
• Comprehensive health, life, and disability insurance
• Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life
• 401k plans with up to 6% company match
• $2000 Paid-Paid Vacation bonus
• EAP through Headspace
• Check out all our benefits that benefit you

About Us

At BambooHR, we’re building something different: we’re building a people intelligence platform that transforms HR and sets people free to do great work! We’re a proven market leader driving innovation while building lasting success through thoughtful, sustainable growth. Here, you’ll find a place that champions growth: both professional and personal, both individual and collective.

We invest in potential, giving you the space to stretch your capabilities and turn good ideas into reality while providing the safety net of a supportive, values-driven culture. Our approach combines meaningful work with meaningful lives, offering competitive benefits, professional development, and the flexibility to thrive both in and outside the office.

What sets us apart isn’t just what we do, but how we do it: with openness, integrity, and a shared commitment to doing the right thing. Join us in creating HR software that makes work better for everyone, while we make work better for you.

BambooHR is committed to the full inclusion of all qualified individuals and will ensure that persons with disabilities are provided reasonable accommodations throughout the hiring process.  If you would like to request accommodations, please let your recruiter know.

BambooHR is An Equal Opportunity Employer–M/F/D/V Because our team members are trusted to handle sensitive information, we require all candidates that receive and accept employment offers to complete a background check before being hired.

For information on California Privacy Policy, click here.

Our process utilizes AI as an assistant to efficiently process and analyze candidate data. Recruiters and hiring managers maintain full oversight and accountability, ensuring that all final selection and rejection decisions are human-made and based solely on objective job qualifications. Please see our General Privacy Notice and California Privacy Notice for more details.

See our AI Guidelines for Candidates for details on how BambooHR uses AI in recruiting, how we expect candidates to use AI, and what is not allowed.

About us

AB InBev is the leading global brewer and one of the world’s top 5 consumer product companies. With over 500 beer brands, we’re number one or two in many of the world’s top beer markets, including North America, Latin America, Europe, Asia, and Africa.

About AB InBev Growth Group

Created in 2022, the Growth Group unifies our business-to-business (B2B), direct-to-consumer (DTC), Sales & Distribution, and Marketing teams. By bringing together global tech and commercial functions, the Growth Group allows us to fully leverage data and drive digital transformation and organic growth for AB InBev around the world.

In addition to supporting well known global beer brands like Corona, Budweiser and Michelob Ultra, the Growth Group is home to a robust suite of digital products including our B2B digital commerce platform BEES, on-demand delivery services Ze Delivery and TaDa Delivery, and table top beer keg PerfectDraft.

We are an exceptional team, focused on understanding and supporting consumer and customer needs, harnessing new technology, and scaling growth opportunities.

What you’ll do:

• Lead the system design and hands-on delivery of a data-intensive web product on Microsoft Azure. You own how the application is shaped end to end — services, APIs, the Next.js layer, integrations, security, and how it behaves under load.
• This role is defined by two things: designing the system and shipping a performant application. You write the code for the most critical paths and own them from design through production. Architecture without implementation, or features that do not hold latency, throughput, and cost targets, is not the job.
• Design how the product queries, processes, and presents large volumes of data — modeling, SQL performance, caching, pagination, aggregation, search, and asynchronous processing — and ship dashboards, reports, and data exploration on top of existing data platforms. Every design choice is judged by whether the product stays fast, correct, and operable as data volume and concurrency grow.
• Choose and document the system shape (modular monolith, microservices, synchronous, or event-driven) against performance, consistency, security, cost, and operational complexity. You make the trade-offs explicit, including when a simpler design is enough.
• Set standards for authentication and authorization, observability, automated testing, code review, and continuous delivery, using AI-assisted engineering as part of how the team builds. Partner with the teams that own ingestion, pipelines, and the data platform. You own how the application queries, secures, and serves that data at production performance.

What you’ll need:

• Bachelor’s degree in computer science, engineering, mathematics, or another quantitative field. A master’s degree or PhD is a plus.
• Experience as a Staff Engineer, Principal Engineer, Software Architect, or equivalent, designing and shipping large-scale, high-performance web applications and backend systems.
• Proven system design at production scale: service boundaries, data flow, consistency, failure modes, and the ability to defend those choices with trade-offs, not slides.
• Deep, hands-on Java, plus Go and/or Python where they fit the problem.
• TypeScript, React, and Next.js, enough to shape and contribute to the web application.
• Microsoft Azure in production, API and integration design, and distributed systems (queues, events, idempotency, consistency, resilience, and fault tolerance).
• Strong SQL, data modeling, and query optimization, plus NoSQL, caching, and search — with a track record of making data-heavy UIs and APIs fast (latency, throughput, pagination, aggregation, cache strategy).
• Automated testing, CI/CD, containers, Kubernetes, infrastructure as code, and production diagnosis with logs, metrics, and traces.
• Plus: Analytics or BI products, conversational interfaces, multi-tenant systems, Domain-Driven Design, feature flags, and progressive delivery.

More about you:

• You combine architectural judgment with implementation and stay close to the code. You treat system design and performance as first-class product work, not afterthoughts.
• You make pragmatic trade-offs and choose the simpler design when it is enough — and you do not ship a design that cannot meet its performance envelope.
• You explain risks, decisions, and limits clearly to technical and business audiences. You raise the team’s quality through example, review, and collaboration, including when requirements are incomplete.

What We Offer:

• Performance based bonus*
• Attendance Bonus*
• Private pension plan
• Meal Allowance
• Casual office and dress code
• Days off*
• Health, dental, and life insurance
• Medicines discounts
• WellHub partnership
• Childcare subsidies
• Discounts on Ambev products*
• Clube Ben partnership
• Scholarship*
• School materials assurance
• Language and training platforms
• Transport allowance

*Rules applied

Equal Opportunity & Affirmative Action:

AB InBev Growth Group is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon of race, color, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other applicable legally protected characteristics.

The following fields are optional, but anticipate the information for your registration*.

Remember: your data will never be used as elimination criteria in selection processes. With them, AB InBev Growth Group is able to analyze diversity and reduce biases in selection processes. We want to contribute to changing this reality by being an inclusive company.

For more information: www.abinbev.com

About us

AB InBev is the leading global brewer and one of the world’s top 5 consumer product companies. With over 500 beer brands, we’re number one or two in many of the world’s top beer markets, including North America, Latin America, Europe, Asia, and Africa.

About AB InBev Growth Group

Created in 2022, the Growth Group unifies our business-to-business (B2B), direct-to-consumer (DTC), Sales & Distribution, and Marketing teams. By bringing together global tech and commercial functions, the Growth Group allows us to fully leverage data and drive digital transformation and organic growth for AB InBev around the world.

In addition to supporting well known global beer brands like Corona, Budweiser and Michelob Ultra, the Growth Group is home to a robust suite of digital products including our B2B digital commerce platform BEES, on-demand delivery services Ze Delivery and TaDa Delivery, and table top beer keg PerfectDraft.

We are an exceptional team, focused on understanding and supporting consumer and customer needs, harnessing new technology, and scaling growth opportunities.

About the Role:

As a Staff Full Stack Engineer (Backend Focus), you will build and operate the backend of a Web Analytics and AI portal. That includes the APIs that serve the application, the read data layer over analytical data, authentication and authorization, and the integration points with the services the rest of the team builds. The portal gives commercial intelligence to the people who make business decisions, through daily briefings, customizable KPIs, analytical insights, geographic exploration, and conversational analytics.

This is a Staff (L6), hands-on individual contributor role on a lean team where everyone is Staff: a Staff Architect, Staff AI Engineers, Staff Software Engineers, and Data Engineers. Architectural direction sits with the Staff Architect, and the AI Engineers own the agents. You are the builder: you take features from the design doc to production, end to end, and you make them fast, observable, and reliable. Most of your time goes to writing, reviewing, and operating code, including the user interface when the delivery calls for it.

What you’ll do:

Build the backend and ship features end to end

• Design, implement, test, and operate backend services against explicit latency, availability, and cost targets.
• Implement typed, versioned API contracts and evolve them without breaking clients.
• Own authentication, authorization, and multi-tenant access control across the portal.
• Ship features end to end, from the API to the interface, when the delivery calls for it.
• Integrate the application with internal services, including the agent services built by the AI Engineers. This covers response streaming, timeouts, cancellation, and partial failures.

Own the read path and performance

• Own the read path over analytical data: data modeling, query plans, pagination, batching, caching, and consistency trade-offs.
• Set and defend performance budgets. Profile services, reduce tail latency (p95, p99), and optimize cost per request.
• Run load and capacity tests before launches, and use the results to make design decisions.

Make systems observable and reliable

• Instrument services with metrics, structured logs, and distributed tracing from day one.
• Define SLIs and SLOs, alerts, and dashboards for the components you own, and take part in on-call.
• Diagnose and fix reliability issues, and lead incident response and blameless postmortems.
• Establish safe rollout practices: feature flags, canary releases, and fast rollback.

Design and raise the bar

• Write design docs for the components you deliver, compare alternatives with data and prototypes, and escalate risk to the Staff Architect.
• Raise the team’s technical bar through code review, pairing, and standards for testing, observability, and safe rollout.
• Use coding agent harnesses such as Cursor, Claude Code, and Codex as part of your workflow, and review generated code against tests, types, and contracts.

What you’ll need:

• Bachelor’s degree in computer science, engineering, mathematics, or another quantitative field. A master’s degree or PhD is a plus.
• Relevant experience designing, building, and operating distributed backend services in production, across coding standards, code review, build, automated testing, deployment, and operations.
• A track record of building features end-to-end and owning them in production.
• Relevant experience in software design for reliability and scale, on both new and existing systems.
• Deep command of at least one high-performance language, such as Java/Kotlin, Go, Rust, C++, or C#, including its memory model, concurrency model, and runtime.
• Ability to work productively in Python, the language of the current services.
• Hands-on experience with observability in production: metrics, tracing, logging, SLOs, and tools such as OpenTelemetry, Datadog, Grafana, or Prometheus.
• Proven experience with performance work: profiling, query optimization, caching strategies, and load testing.
• Production depth in distributed systems: timeouts, retries, idempotency, partial failure, streaming (SSE, WebSockets), and decisions based on tail latency (p95, p99).
• Relevant experience delivering full stack to production with TypeScript and a modern web framework.
• Day-to-day fluency with coding agent harnesses such as Cursor, Claude Code, and Codex, including critical review of generated code.
• Clear written and verbal communication, with the ability to discuss architecture and trade-offs in depth.
• Advanced communication in English; Spanish is a plus.

Nice to have:

• Experience with serving layers for analytical data (OLAP, columnar stores, semantic layers) or with data platform integration.
• Experience integrating applications with LLM or agent services as a consumer.
• Experience with B2B, multi-country, or multi-tenant products.
• Experience with cloud (Azure, AWS, or GCP), containers, and Kubernetes.

More about you:

• You are a builder: you like taking a feature from a blank page to production and owning it from then on.
• You spend most of your time writing, reviewing, and operating code.
• You treat observability and performance as part of the feature, not something added afterward.
• You influence architecture with evidence: measurements, prototypes, and explicit trade-offs.
• You go from the API to the interface when the feature needs it.
• You use tests, types, and contracts as the guardrails for your code and for generated code.
• You work well on a staff-level team where everyone operates what they ship.

What We Offer:

• Performance based bonus*
• Attendance Bonus*
• Private pension plan
• Meal Allowance
• Casual office and dress code
• Days off*
• Health, dental, and life insurance
• Medicines discounts
• WellHub partnership
• Childcare subsidies
• Discounts on Ambev products*
• Clube Ben partnership
• Scholarship*
• School materials assurance
• Language and training platforms
• Transport allowance

*Rules applied

Equal Opportunity & Affirmative Action:

AB InBev Growth Group is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon of race, color, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other applicable legally protected characteristics.

The following fields are optional, but anticipate the information for your registration*.

Remember: your data will never be used as elimination criteria in selection processes. With them, AB InBev Growth Group is able to analyze diversity and reduce biases in selection processes. We want to contribute to changing this reality by being an inclusive company.

For more information: www.abinbev.com

About AlphaSense:

The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content.

The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us!

About the Role

AlphaSense is seeking an exceptional engineer to own our Excel plugin strategy, bringing the power of AI-driven market intelligence directly into the workflow of financial professionals worldwide. You’ll build the bridge between our cutting-edge AI platform and the tool that millions of analysts, investors, and researchers use every day – Microsoft Excel.

This is a unique opportunity to work at the intersection of enterprise desktop development, financial technology, and AI. You’ll create experiences that feel magical to users – imagine Excel formulas that can query 1.6 billion documents, or financial models that update with real-time market intelligence. Your work will directly impact how the world’s leading financial institutions make critical decisions.

Who You Are:

• 5+ years building production software, with significant experience in desktop applications or Office add-ins
• Deep expertise in C#, .NET and modern development practices
• Strong understanding of asynchronous programming, state management, and event-driven architectures
• Experience with enterprise software deployment, updates, and version management
• Track record of building performant applications with excellent error handling and recovery
• Excellence in debugging complex integration issues and memory/performance optimization
• Strong testing philosophy adapted to desktop environments
• Ability to mentor teams and establish development best practices

Preferred:

• Production experience with C#, VSTO, or COM add-ins
• Knowledge of Excel’s calculation engine, object model, and common power-user patterns
• Knowledge of AWS
• Understanding of financial modeling, data analysis workflows, or trading systems
• Experience with web development technologies
• Familiarity with financial data formats (XLSX, CSV, JSON) and transformations
• Background in building offline-capable applications with sync mechanisms
• Experience with WebSocket, real-time data feeds, or streaming architectures

Technical Environment

• Visual Studio & Visual Studio Tools for Office (VSTO)
• REST APIs and WebSocket connections to AlphaSense platform
• Complex state management between local and cloud data
• Enterprise authentication (SSO, OAuth, SAML)
• Cross-platform support (Windows and Mac)
• AWS

What You’ll Do

• Architect the Excel Experience: Design and build a production-grade Excel plugin that seamlessly integrates AlphaSense’s AI capabilities while respecting Excel’s performance and stability requirements
• Master Complex Integration: Navigate Excel’s object model, calculation engine, and event system to create features that feel native while accessing cloud-based intelligence
• Ensure Enterprise Excellence: Build plugins that work flawlessly across Excel 2016, 2019, and Office 365, handling corporate proxies, SSO, offline scenarios, and IT restrictions
• Optimize Ruthlessly: Make complex operations feel instantaneous, managing memory carefully and ensuring our plugin never slows down Excel
• Bridge Worlds: Translate between financial users’ needs and technical possibilities, creating intuitive interfaces for sophisticated AI capabilities
• Establish Best Practices: Define patterns for desktop development excellence, mentoring the team on testing, deployment, and monitoring strategies for Office plugins

You’ll fundamentally change how AlphaSense’s own equity research analysts turn raw market data into finished financial models. Our internal Excel add-in is how every analyst builds, updates, and validates company models without ever leaving Excel. Within your first year, you’ll ship improvements used daily across our entire internal research org, migrating the tool off legacy infrastructure onto AlphaSense’s own platform and making powerful research workflows as simple as typing a formula. You’ll eliminate the context-switching between Excel and outside data sources, saving analysts hours daily while improving the quality of every model that ultimately powers the platform our clients rely on.

More importantly, you’ll establish the technical foundation and best practices that will guide our Office integration strategy for years. You’ll mentor a team of engineers in the unique challenges of desktop development, raising the bar for quality and performance in an environment where every millisecond matters.

Why This Role is Unique

This isn’t just another plugin development role. You’ll be working with:

• Cutting-edge AI capabilities that need to feel simple in Excel
• Financial professionals who depend on Excel for critical decisions
• Complex technical constraints that require creative solutions
• A team eager to learn desktop development best practices

You’ll need to think like a financial analyst, architect like a distributed systems engineer, and optimize like a game developer. It’s a rare opportunity to work on deeply technical challenges while directly impacting how the financial world operates.

For base compensation, we set standard ranges for all roles based on function and level benchmarked against similar stage growth companies and internal comparables. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors including candidate experience/expertise and may vary from the amounts listed below.

You may also be offered equity, and a generous benefits program.

Compensation Range

$132,000—$181,700 CAD

AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination.

In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.

Recruiting Scams and Fraud

We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note:

• AlphaSense never asks candidates to pay for job applications, equipment, or training.
• All official communications will come from an @alpha-sense.com email address.
• If you’re unsure about a job posting or recruiter, verify it on our Careers page.

If you believe you’ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.

All roles at JumpCloud® are Remote unless otherwise specified in the Job Description.

About JumpCloud®

JumpCloud® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times.

JumpCloud is Intelligent, Secure IT.

About the role:

We are seeking a Software Engineer 3 (SRE) to join our Infrastructure & Reliability Engineering team. This role sits at the center of platform resilience—ensuring high availability, performance, recoverability, and operational maturity across JumpCloud’s production systems.

This is not a traditional operations role.

Our SREs are engineers first: designing automation, building observability frameworks, defining reliability standards, and reducing operational toil through code. You will build and scale cloud-native infrastructure, participate in incident management, and implement reliability best practices across our directory platform and microservices.

What you’ll be doing:

• Design, deploy, and maintain the reliability, availability, and performance of critical JumpCloud systems and APIs across AWS and GCP.

• Operationalize SLIs, SLOs, and error budgets in direct partnership with core application teams.

• Build and refine end-to-end observability across microservices and cloud infrastructure using tools like Datadog.

• Implement actionable monitoring across Golden Signals (Latency, Traffic, Errors, Saturation) to optimize detection (MTTD) and minimize alert fatigue.

• Participate in on-call rotations, incident response, and blameless post-incident reviews to drive continuous systemic improvements.

• Manage and operationalize production Kubernetes (EKS) clusters utilizing GitOps delivery workflows (Argo CD, Kargo).

• Provision and secure multi-cloud infrastructure using modular Terraform (Infrastructure-as-Code).

• Develop and maintain Disaster Recovery (DR) dashboards, runbooks, multi-region failover automation, and validation tests to ensure alignment with defined RTO and RPO targets.

• Eliminate operational toil by writing production-grade Python or Go scripts and automation tools.

• Leverage AI-assisted development tools (Cursor, Claude Code, GitHub Copilot) to accelerate scripting, runbook generation, and incident triage.

We’re looking for:

• 5+ years of professional software engineering experience in SRE, DevOps, or Platform Engineering operating 24⁄7 mission-critical systems.

• Python/Go Proficiency:Hands-on capabilities writing code for SRE tools, custom automation, and cloud integrations.

• Kubernetes Ecosystem: Production experience with Kubernetes cluster operations, container orchestration, and GitOps pipelines (Argo CD).

• Infrastructure as Code: Solid experience writing, maintaining, and modularizing Terraform configurations.

• Cloud Architecture: Direct experience operating cloud workloads on AWS (EKS, IAM, VPC networking, Route53, ALB/NLB) or GCP.

• FinOps & Cost Visibility: Practical experience setting up cost-allocation tagging, resource right-sizing, and building FinOps dashboards to visualize cloud spend.

• Disaster Recovery & Monitoring: Experience building DR dashboards, running failover drills, and configuring monitoring tools to track system health and recovery metrics

• Observability & Incident Management: Practical experience with Datadog (or similar), PagerDuty, alerting hygiene, and working within SLI/SLO frameworks.

• Solid operational experience configuring and troubleshooting production service meshes (Istio or similar) and managing high-availability proxy solutions (HAProxy, NGINX, or similar).

• Problem Solving & Mindset: Strong troubleshooting skills, effective collaboration, and a track record of driving operational efficiency through code.

• A strong team player who helps us live by our core values: building connections, thinking big, and getting 1% better every day.

Preferred Qualifications:

• Experience with CI/CD tools such as GitHub Actions or GitLab Pipelines.

• Basic understanding of chaos engineering principles or testing resilience in staging/production.

• Familiarity with secrets management tools (HashiCorp Vault, AWS Secrets Manager, External Secrets Operator).

• Basic knowledge of DevSecOps tools and scanning/fixing infrastructure-as-code vulnerabilities.

#LI-MS1

Where you’ll be working/Location:

JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description.

You must be located in and authorized to work in the country noted in the job description to be considered for this role.

Please note: There is an expectation that our engineers participate in on-call shifts. You will be expected commit to being ready and able to respond during your assigned shift, so that alerts don’t go unaddressed.

Language:

JumpCloud has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud, you will be required to speak and write in English fluently.  Any additional language requirements will be included in the details of the job description.

Why JumpCloud?

If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.

One of JumpCloud’s three core values is to “Build Connections.” To us that means creating “ human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed.” - Rajat Bhargava, CEO

Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud.  Please note JumpCloud is not accepting third party resumes at this time.

JumpCloud is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Scam Notice:

Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information, such as credit card details or bank account numbers, during the recruitment process. Additionally, JumpCloud will never send you a check for any equipment prior to employment.

All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent JumpCloud and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at [email protected] with the subject line “Scam Notice”

#LI-Remote #BI-Remote

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, transcribing or summarizing interviews, and assessing responses. These tools assist our recruitment team but do not replace human judgment in hiring decisions, which are ultimately made by humans. Please see our Privacy Policy (https://jumpcloud.com/privacy) for more information about our personal data practices.

All roles at JumpCloud® are Remote unless otherwise specified in the Job Description.

About JumpCloud®

JumpCloud® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times.

JumpCloud is Intelligent, Secure IT.

About the role:

As we grow the JumpCloud Engineering team, we are hiring a Senior Engineering Manager to lead our EDA, ESE and Machine Learning  development team in India.

You will be responsible to build out features, help drive architecture, define best practices and enable product quality. You are required to guide the engineering teams reporting to you to make things happen and excel. In this process, you will have influence over engineering practices in addition to product strategy and execution. You will be using AI tools to maximise the potential of the team as well as yourself.

You will have the opportunity to play a key role in the success and development of our engineering teams in addition to growing your own career. We are seeking a technically enabled leader who is passionate about building great products and high performing teams.

What you’ll be doing:

• As part of the EDA/ESE and ML team, and as part of the engineering team as a whole here at JumpCloud,  you will be responsible for managing and guiding the engineering teams reporting to you.

• Build End-to-End Data Pipeline Architecture: Operationalize the ingestion (Fivetran) and transformation (dbt) layers to move raw CRM (Salesforce) and ERP (NetSuite) data into our central data environment (Snowflake/Databricks) for reliable consumption.

• Lead-to-Cash & Revenue Ops Alignment: Partner with Finance, Sales, and Operations to build unified reporting models spanning pipeline health, ARR, billings, churn, and Customer Lifetime Value (LTV) across Salesforce and NetSuite.

• Data Governance & Modeling Standards: Enforce soft-engineering best practices for analytics (version control, automated testing via dbt, modular data modeling) to guarantee a single source of truth across executive dashboards.

• Executive Stakeholder Management: Serve as a trusted advisor to C-suite leaders, presenting complex financial and operational performance metrics backed by audited data models.

• You will interact effectively with the Staff and Principal engineers to build out features, help drive architecture, define best practices and enable product quality.

• You will have influence over our engineering practices in addition to product strategy and execution.

• As an active member of the engineering leadership team, you will partner with your peers and other teams to build, lead, and inspire a world class engineering organization.

• You will provide technical leadership and oversight of team activities in your areas of expertise.

• You will be responsible for hiring, on-boarding and mentoring a growing and diverse team of high potential team members.

What we are looking for:

• 8+ years in applied ML, including several years managing people and experience with production MLOps environment: versioned training pipelines, evaluation gates, a model registry, and automated promotion to serving

• Experience managing a team of 8 or more members, performance management and building a successful team.

• Experience with tools like  salesforce, netsuite, dbt, fivetran, snowflake, databricks

• Good Understanding on SQL

• Strong understanding of software engineering principles and techniques

• Track record of Software-as-a-Service Ownership, and strong proponent of Reliability Principles

• Hands-on experience working with agile teams

• Ability to work and communicate effectively with other engineering managers, and both technical and non-technical business stakeholders

• Proven ability to thrive in a fast-moving, team-oriented, collaborative environment

• Track record of continuous improvement through innovation, delivery, process development, quality, etc.

• Experience leading geographically diverse engineering teams in today’s remote first work environment

• Exposure to AI Coding agents like Cursor, Claude or Copilot and AI tools like Gemini, Notebook LLM and effective usage of these for day to day work optimization.

• Lead ML engineers and data scientists who ship models to production, not one-off notebooks.

• Set the bar for feature engineering, training, evaluation, serving, and the feedback loop that keeps models accurate as product and threat patterns change.

• Hands-on fluency in Python, scikit-learn / PyTorch / TensorFlow, and large-scale data platforms (Spark, Snowflake, or equivalent); go deep on architecture when a design or incident needs it.

• Partner with product, platform, and security to turn identity, device, and telemetry signals into outcomes such as precision, false-positive rate, and time-to-detect.

• Hire, coach, and sequence work across L3–L5 ICs with clear SLAs, monitoring, rollback, and on-call for model health.

Bonus points:

• Commercial software development in a variety of languages and operating systems technologies (Golang, C++, Python, Java, etc.)

• Strong technical foundation in software engineering design principles

• Strong understanding of statistical and ML concepts including supervised and unsupervised learning, anomaly detection, classification, ranking/scoring, model evaluation, and handling imbalanced datasets.

#LI-PD1

Where you’ll be working/Location:

JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description.

You must be located in and authorized to work in the country noted in the job description to be considered for this role.

Please note: There is an expectation that our engineers participate in on-call shifts. You will be expected commit to being ready and able to respond during your assigned shift, so that alerts don’t go unaddressed.

Language:

JumpCloud has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud, you will be required to speak and write in English fluently.  Any additional language requirements will be included in the details of the job description.

Why JumpCloud?

If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.

One of JumpCloud’s three core values is to “Build Connections.” To us that means creating “ human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed.” - Rajat Bhargava, CEO

Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud.  Please note JumpCloud is not accepting third party resumes at this time.

JumpCloud is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Scam Notice:

Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information, such as credit card details or bank account numbers, during the recruitment process. Additionally, JumpCloud will never send you a check for any equipment prior to employment.

All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent JumpCloud and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at [email protected] with the subject line “Scam Notice”

#LI-Remote #BI-Remote

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, transcribing or summarizing interviews, and assessing responses. These tools assist our recruitment team but do not replace human judgment in hiring decisions, which are ultimately made by humans. Please see our Privacy Policy (https://jumpcloud.com/privacy) for more information about our personal data practices.

All roles at JumpCloud® are Remote unless otherwise specified in the Job Description.

About JumpCloud®

JumpCloud® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times.

JumpCloud is Intelligent, Secure IT.

What You’ll Be Doing:

• Architect, scale, and continuously improve the reliability, availability, and performance of JumpCloud’s multi-region microservices, APIs, and authentication infrastructure (AWS/GCP).

• Architect, build, and maintain Disaster Recovery (DR) process, multi-region failover automation, and business continuity strategies to ensure rapid recovery against strict RTO and RPO objectives.

• Lead the design and enforcement of SLIs, SLOs, and Error Budget frameworks across multi-disciplinary engineering teams.

• Drive end-to-end observability strategy using Datadog, implementing actionable Golden Signals monitoring to drastically reduce MTTD/MTTR and eliminate alert fatigue.

• Lead on-call escalation, major incident management, and drive strict adherence to 99.99% availability SLAs.

• Facilitate blameless post-incident reviews, executing systemic root-cause remediations to prevent recurring failure modes.

• Architect, manage, and scale production Kubernetes (EKS) clusters, implementing advanced GitOps workflows (Argo CD, Kargo) and deployment patterns.

• Design and maintain modular, enterprise-grade Infrastructure-as-Code using Terraform across multi-account, multi-region cloud environments.

• Design, build, and maintain interactive FinOps and cost-optimization dashboards to provide engineering and leadership teams with actionable insights into multi-cloud spend, unit economics, and resource utilization.

• Eliminate complex operational toil by writing production-grade Python or Go tooling, platform automation, and custom integrations.

• Champion AI-assisted software development workflows (Cursor, Claude Code, GitHub Copilot) to accelerate automation, runbook creation, and incident triage across the team.

• Author operational runbooks, architecture decision records, and mentor mid-level/junior engineers to raise the overall technical bar.

We’re Looking For:

• 8+ years of professional software engineering experience in SRE, DevOps, or Platform Engineering operating 24⁄7 mission-critical, highly available distributed systems.

• Bachelor’s degree in Computer Science, Software Engineering, or equivalent technical discipline.

• Strong Python/Go Capabilities: Advanced software engineering skill set for writing internal SRE platforms, tools, and API integrations.

• Deep Kubernetes Expertise: Hands-on experience with production EKS/GKE cluster lifecycles, ingress/egress, networking, RBAC, and GitOps tooling (Argo CD).

• Advanced IaC & AWS/GCP: Deep Terraform proficiency (module architecture, state management refactoring) across complex multi-account AWS environments (IAM, VPCs, Transit Gateway, ALB/NLB, Route53).

• FinOps & Cost Optimization Leadership:Demonstrated experience driving cloud cost-efficiency strategies, resource right-sizing, cost-allocation tagging, workload optimization, and building FinOps dashboards to embed financial accountability into engineering workflows.

• Disaster Recovery & High Availability: Proven background in designing and testing multi-region Disaster Recovery architectures, automating failover systems, and monitoring recovery health via DR dashboards.

• Observability & Reliability Architecture: Track record of defining SLI/SLOs, managing PagerDuty schedules, and optimizing production observability platforms.

• Experience designing and operating enterprise service meshes (Istio, Linkerd, or similar) and production ingress/proxy systems (HAProxy, NGINX, or similar).

• Technical Mentorship: Demonstrated ability to lead technical discussions, write architectural design docs/RFCs, and mentor engineering peers.

• Strong problem-solving, communication, and collaboration skills with a passion for solving complex distributed systems challenges at scale.

• A strong team player who helps us live by our core values: building connections, thinking big, and getting 1% better every day.

Preferred Qualifications:

• Basic understanding of chaos engineering principles or testing resilience in staging/production.

• Experience with secrets management architectures (Vault, AWS Secrets Manager, External Secrets Operator, Cert-Manager).

• Background in DevSecOps practices, service meshes (Istio), and automated vulnerability remediation within cloud infrastructure code.

• Background supporting identity services, IAM, enterprise directory platforms, or security-focused SaaS solutions.

Where you’ll be working/Location:

JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description.

You must be located in and authorized to work in the country noted in the job description to be considered for this role.

Please note: There is an expectation that our engineers participate in on-call shifts. You will be expected commit to being ready and able to respond during your assigned shift, so that alerts don’t go unaddressed.

Language:

JumpCloud has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud, you will be required to speak and write in English fluently.  Any additional language requirements will be included in the details of the job description.

Why JumpCloud?

If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.

One of JumpCloud’s three core values is to “Build Connections.” To us that means creating “ human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed.” - Rajat Bhargava, CEO

Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud.  Please note JumpCloud is not accepting third party resumes at this time.

JumpCloud is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Scam Notice:

Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information, such as credit card details or bank account numbers, during the recruitment process. Additionally, JumpCloud will never send you a check for any equipment prior to employment.

All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent JumpCloud and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at [email protected] with the subject line “Scam Notice”

#LI-Remote #BI-Remote

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, transcribing or summarizing interviews, and assessing responses. These tools assist our recruitment team but do not replace human judgment in hiring decisions, which are ultimately made by humans. Please see our Privacy Policy (https://jumpcloud.com/privacy) for more information about our personal data practices.

Why join us

Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world’s best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek.

Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.

Engineering at Brex

Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders.

What you’ll do

The Identity and Access Management team builds and maintains secure, user-friendly authentication and authorization systems that protect users, safeguard company assets, and provide a seamless access experience for developers. The team owns critical platform capabilities including login methods, step-up authentication, our custom authorization platform, account delegation flows like Copilot, Pro Access login, embedded partnerships authentication, and core vendor integrations such as Okta and Oso.

As a Software Engineer II on IAM, you will build product and platform capabilities that make access to Brex secure, reliable, and easy to use for customers, partners, and internal systems. You will own well-scoped projects with clear impact, contribute to the team’s technical quality and operational excellence, and help evolve the identity platform as Brex invests in signed identity propagation, delegated and agent identity, fine-grained authorization, stronger auditability, and enterprise-ready customer authentication experiences.

Where you’ll work

This role will be based in our São Paulo office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of 3 days per week in the office - Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work.

Responsibilities

• Design, build, and operate backend systems and APIs for authentication, authorization, identity context, and audit-related workflows.
• Deliver well-scoped projects end to end, from technical design and implementation through rollout, measurement, and operational support.
• Improve login and access experiences across SSO, MFA, step-up authentication, delegated access, and enterprise identity flows.
• Build and extend authorization systems that support custom roles, resource-aware access control, and secure defaults for product teams.
• Help create durable, identity-aware audit trails and attribution for user, service, delegated, and agent-driven actions.
• Partner closely with engineers across Brex to make IAM integrations secure by default and easier to adopt through clear patterns, tooling, and shared libraries.
• Contribute high-quality code, design reviews, documentation, and operational improvements that raise the bar for reliability and maintainability across the team’s systems.

Requirements

• You have strong software engineering fundamentals and experience building reliable production backend systems.
• You have experience owning well-scoped technical projects and driving them to completion with limited support.
• You have experience building APIs, services, or platform infrastructure with strong engineering rigor around testing, code quality, and documentation.
• You communicate clearly, collaborate well across teams, and are effective in cross-functional technical discussions.
• You care about operational excellence and know how to improve system reliability, reduce toil, and maintain high-quality services over time.
• You have strong product and engineering judgment and can balance security, usability, and developer experience.
• Strong written and verbal English communication and interpersonal abilities.

Bonus points

• You have worked on identity and access management, authentication, authorization, or audit systems in a production environment.
• You have hands-on experience with Okta, Oso, SSO, SAML, OIDC, OAuth, passkeys, or WebAuthn.
• You have experience building enterprise-facing admin controls, custom roles, delegated access flows, or audit trails.
• You have worked on platform teams that provide shared infrastructure, paved roads, or secure-by-default frameworks for other engineering teams.

If you don’t meet every qualification listed above, we still encourage you to apply. We’re looking for thoughtful engineers who want to build secure, scalable access systems and help shape how identity works across Brex.

Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a brex.com domain. Any outreach claiming to be from Brex via other sources should be ignored.