Please Note: This is a Utah-based hybrid position which will require some regular in-office days each week. Additionally, employment with BambooHR is contingent on passing both a background and credit check.

AI at BambooHR: At BambooHR, we believe in leveraging cutting-edge technology to empower people and transform HR. We’re actively integrating AI into our solutions and workflows to enhance efficiency and drive innovation. To that end, we’re looking to our existing team members and future hires to share this forward-thinking mindset: individuals who are curious about AI’s potential, eager to learn and adapt, and ready to explore how intelligent tools can elevate their work along with BambooHR’s impact on setting people free to do great work. Join us in reimagining the future of HR!

Essential Job Duties

The Sr. Digital Customer Education Specialist defines and owns BambooHR’s market-facing premium and paid HR education programs — including certifications, cohorts, and workshops — and serves as a standards-setter for instructional design and facilitation excellence across the Digital Customer Education team. This role shapes the topic roadmap and SME strategy across HR practice areas such as compliance and performance management, as well as AI fluency and AI workforce strategy, and owns outcomes across the full program lifecycle — discovery, design, delivery, measurement, and iteration. It architects complex, behavior-changing learning experiences that build durable customer capability, reduce friction, accelerate time-to-value, and improve adoption and self-service outcomes. The Sr. Specialist facilitates advanced customer-facing sessions (certification cohorts, webinars, learning labs, workshops) with expert-level presence and real-time adaptation, consulting and coaching senior HR practitioners in their own context, while mentoring teammates in facilitation craft, narrative clarity, and AI-enabled workflows. Working cross-functionally with Marketing, GTM, Customer Success, Product, and CX leadership, this role uses systems thinking and learning analytics to identify where education can create measurable customer value and influence commercial outcomes — lead generation, paid-program monetization, adoption, retention, and expansion — and shapes the education strategy and standards for these programs within the broader education roadmap.

You will:

• Define and own the premium and paid HR education portfolio end-to-end, from customer discovery and scope recommendation through delivery, measurement, and iteration.
• Shape the topic roadmap and SME strategy across HR practice areas and AI capability, including which topics warrant paid programs, certification, or premium content.
• Lead major education programs and flagship learning experiences with measurable outcomes tied to customer value, adoption, self-service, and customer success, and to the commercial outcomes the programs are intended to create.
• Define the learning approach for assigned complex topic areas, product areas, or journey stages, including goals, program and certification architecture, sequencing recommendations, and measurement plans.
• Lead cross-functional delivery for flagship programs (scope, dependencies, stakeholder alignment, launch readiness, and post-launch iteration).
• Design the call-to-action and conversion approach for education experiences with Marketing and GTM, and proactively surface opportunities where education can generate leads or create new and expanded revenue.
• Create reusable templates, playbooks, and best practices that raise quality and consistency across the team, and hold quality, consistency, and accuracy as paid programs scale.
• Mentor Specialist I/II team members through feedback, reviews, co-facilitation, and coaching.
• Design multi-layered learning experiences that drive behavior change and adoption through practice, reinforcement, and learner-centered progression.
• Build and direct the SME model — recruiting, briefing, and leveraging internal and external experts — and translate expert knowledge, research, and HR domain expertise into structured, scalable curricula: objectives, session plans, exercises, assessments, job aids, facilitator guides, digital courses, and video.
• Host and facilitate complex customer sessions with advanced instructional presence, clarity, empathy, and real-time adaptation, consulting and coaching senior practitioners live.
• Ensure learning aligns to customer goals, product expectations, and journey context; adjust delivery based on questions and sentiment.
• Use AI to redesign how programs are researched, designed, produced, delivered, and operated, and build reusable workflows and prompt libraries that improve quality and velocity across the team.
• Lead AI experimentation for segmentation, personalization, and optimization for owned programs.
• Evaluate emerging AI tools and recommend integration opportunities that improve effectiveness and measurable outcomes, and set standards for accurate, responsible use.
• Use analytics and experimentation to improve timing, modality, content clarity, and learning effectiveness through iterative testing.
• Partner with Journey Operations to recommend signal-based education interventions and education-led solutions to adoption blockers.
• Translate customer learning insights into actionable recommendations for Product, Product Marketing, and Digital Service experiences.
• Represent education in strategic conversations with Marketing, GTM, Product, Product Marketing, Support, and CX leadership; influence decisions through insight, data, and narrative clarity.
• Align stakeholders on learning goals, constraints, and success measures for owned programs; communicate risks and tradeoffs clearly.

What You Need to Get the Job Done

• 5+ years of experience in customer education, enablement, instructional design, or digital learning (or equivalent practical experience), including material ownership of revenue-generating education — premium content, paid programs, certification, cohort learning, or professional services — from discovery through delivery and measurement.
• Expert-level facilitation skills with real-time adaptation and strong customer-facing presence, including consulting and coaching credibility with senior HR practitioners.
• Advanced instructional design and adult learning expertise with a track record of behavior-change outcomes and of turning SME knowledge and research into scalable curricula.
• Depth or demonstrated ability to build depth in HR practice areas such as compliance and performance management, plus fluency in AI capability and AI workforce strategy topics.
• High applied AI fluency with a demonstrated ability to redesign programs, workflows, and delivery models using AI — not only to accelerate production — and to evaluate AI outputs for accuracy and fit.
• Commercial and GTM partnership: understands customer expectations, scope, positioning, and how education generates leads and creates measurable business value.
• Strong systems thinking, synthesis, and narrative clarity; ability to influence cross-functional, Marketing, and GTM leaders.
• Demonstrated ability to mentor others through feedback, coaching, and standards-setting.
• Bachelor’s degree or equivalent practical experience required.

What Will Make Us REALLY Love You

• Experience designing lifecycle-triggered learning and in-product education experiences.
• Experience with learning analytics, experimentation frameworks, and connecting education outcomes to adoption metrics.
• Experience creating reusable playbooks/standards that scale quality across a team.
• Experience designing or owning certification or credentialing programs.
• Experience in HR, HR technology, people consulting, talent development, or workforce transformation.
• Experience with responsible AI, organizational AI adoption, change management, or AI governance.
• Experience in SaaS or another fast-moving, customer-facing technology environment.

What You’ll Love About Us

• A Great Company Culture that has been recognized by multiple organizations like Inc, and Salt Lake Tribune
• Comprehensive health, life, and disability insurance
• Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life
• 401k plans with up to 6% company match
• $2000 Paid-Paid Vacation bonus
• EAP through Headspace
• Check out all our benefits that benefit you

About Us

At BambooHR, we’re building something different: we’re building a people intelligence platform that transforms HR and sets people free to do great work! We’re a proven market leader driving innovation while building lasting success through thoughtful, sustainable growth. Here, you’ll find a place that champions growth: both professional and personal, both individual and collective.

We invest in potential, giving you the space to stretch your capabilities and turn good ideas into reality while providing the safety net of a supportive, values-driven culture. Our approach combines meaningful work with meaningful lives, offering competitive benefits, professional development, and the flexibility to thrive both in and outside the office.

What sets us apart isn’t just what we do, but how we do it: with openness, integrity, and a shared commitment to doing the right thing. Join us in creating HR software that makes work better for everyone, while we make work better for you.

BambooHR is committed to the full inclusion of all qualified individuals and will ensure that persons with disabilities are provided reasonable accommodations throughout the hiring process.  If you would like to request accommodations, please let your recruiter know.

BambooHR is An Equal Opportunity Employer–M/F/D/V Because our team members are trusted to handle sensitive information, we require all candidates that receive and accept employment offers to complete a background check before being hired.

For information on California Privacy Policy, click here.

Our process utilizes AI as an assistant to efficiently process and analyze candidate data. Recruiters and hiring managers maintain full oversight and accountability, ensuring that all final selection and rejection decisions are human-made and based solely on objective job qualifications. Please see our General Privacy Notice and California Privacy Notice for more details.

See our AI Guidelines for Candidates for details on how BambooHR uses AI in recruiting, how we expect candidates to use AI, and what is not allowed.

Please Note: This is a Utah-based hybrid position which will require some regular in-office days each week. Additionally, employment with BambooHR is contingent on passing both a background and credit check.

AI at BambooHR: At BambooHR, we believe in leveraging cutting-edge technology to empower people and transform HR. We’re actively integrating AI into our solutions and workflows to enhance efficiency and drive innovation. To that end, we’re looking to our existing team members and future hires to share this forward-thinking mindset: individuals who are curious about AI’s potential, eager to learn and adapt, and ready to explore how intelligent tools can elevate their work along with BambooHR’s impact on setting people free to do great work. Join us in reimagining the future of HR!

Essential Job Duties

The Sr. Digital Customer Education Specialist defines and owns BambooHR’s market-facing premium and paid HR education programs — including certifications, cohorts, and workshops — and serves as a standards-setter for instructional design and facilitation excellence across the Digital Customer Education team. This role shapes the topic roadmap and SME strategy across HR practice areas such as compliance and performance management, as well as AI fluency and AI workforce strategy, and owns outcomes across the full program lifecycle — discovery, design, delivery, measurement, and iteration. It architects complex, behavior-changing learning experiences that build durable customer capability, reduce friction, accelerate time-to-value, and improve adoption and self-service outcomes. The Sr. Specialist facilitates advanced customer-facing sessions (certification cohorts, webinars, learning labs, workshops) with expert-level presence and real-time adaptation, consulting and coaching senior HR practitioners in their own context, while mentoring teammates in facilitation craft, narrative clarity, and AI-enabled workflows. Working cross-functionally with Marketing, GTM, Customer Success, Product, and CX leadership, this role uses systems thinking and learning analytics to identify where education can create measurable customer value and influence commercial outcomes — lead generation, paid-program monetization, adoption, retention, and expansion — and shapes the education strategy and standards for these programs within the broader education roadmap.

You will:

• Define and own the premium and paid HR education portfolio end-to-end, from customer discovery and scope recommendation through delivery, measurement, and iteration.
• Shape the topic roadmap and SME strategy across HR practice areas and AI capability, including which topics warrant paid programs, certification, or premium content.
• Lead major education programs and flagship learning experiences with measurable outcomes tied to customer value, adoption, self-service, and customer success, and to the commercial outcomes the programs are intended to create.
• Define the learning approach for assigned complex topic areas, product areas, or journey stages, including goals, program and certification architecture, sequencing recommendations, and measurement plans.
• Lead cross-functional delivery for flagship programs (scope, dependencies, stakeholder alignment, launch readiness, and post-launch iteration).
• Design the call-to-action and conversion approach for education experiences with Marketing and GTM, and proactively surface opportunities where education can generate leads or create new and expanded revenue.
• Create reusable templates, playbooks, and best practices that raise quality and consistency across the team, and hold quality, consistency, and accuracy as paid programs scale.
• Mentor Specialist I/II team members through feedback, reviews, co-facilitation, and coaching.
• Design multi-layered learning experiences that drive behavior change and adoption through practice, reinforcement, and learner-centered progression.
• Build and direct the SME model — recruiting, briefing, and leveraging internal and external experts — and translate expert knowledge, research, and HR domain expertise into structured, scalable curricula: objectives, session plans, exercises, assessments, job aids, facilitator guides, digital courses, and video.
• Host and facilitate complex customer sessions with advanced instructional presence, clarity, empathy, and real-time adaptation, consulting and coaching senior practitioners live.
• Ensure learning aligns to customer goals, product expectations, and journey context; adjust delivery based on questions and sentiment.
• Use AI to redesign how programs are researched, designed, produced, delivered, and operated, and build reusable workflows and prompt libraries that improve quality and velocity across the team.
• Lead AI experimentation for segmentation, personalization, and optimization for owned programs.
• Evaluate emerging AI tools and recommend integration opportunities that improve effectiveness and measurable outcomes, and set standards for accurate, responsible use.
• Use analytics and experimentation to improve timing, modality, content clarity, and learning effectiveness through iterative testing.
• Partner with Journey Operations to recommend signal-based education interventions and education-led solutions to adoption blockers.
• Translate customer learning insights into actionable recommendations for Product, Product Marketing, and Digital Service experiences.
• Represent education in strategic conversations with Marketing, GTM, Product, Product Marketing, Support, and CX leadership; influence decisions through insight, data, and narrative clarity.
• Align stakeholders on learning goals, constraints, and success measures for owned programs; communicate risks and tradeoffs clearly.

What You Need to Get the Job Done

• 5+ years of experience in customer education, enablement, instructional design, or digital learning (or equivalent practical experience), including material ownership of revenue-generating education — premium content, paid programs, certification, cohort learning, or professional services — from discovery through delivery and measurement.
• Expert-level facilitation skills with real-time adaptation and strong customer-facing presence, including consulting and coaching credibility with senior HR practitioners.
• Advanced instructional design and adult learning expertise with a track record of behavior-change outcomes and of turning SME knowledge and research into scalable curricula.
• Depth or demonstrated ability to build depth in HR practice areas such as compliance and performance management, plus fluency in AI capability and AI workforce strategy topics.
• High applied AI fluency with a demonstrated ability to redesign programs, workflows, and delivery models using AI — not only to accelerate production — and to evaluate AI outputs for accuracy and fit.
• Commercial and GTM partnership: understands customer expectations, scope, positioning, and how education generates leads and creates measurable business value.
• Strong systems thinking, synthesis, and narrative clarity; ability to influence cross-functional, Marketing, and GTM leaders.
• Demonstrated ability to mentor others through feedback, coaching, and standards-setting.
• Bachelor’s degree or equivalent practical experience required.

What Will Make Us REALLY Love You

• Experience designing lifecycle-triggered learning and in-product education experiences.
• Experience with learning analytics, experimentation frameworks, and connecting education outcomes to adoption metrics.
• Experience creating reusable playbooks/standards that scale quality across a team.
• Experience designing or owning certification or credentialing programs.
• Experience in HR, HR technology, people consulting, talent development, or workforce transformation.
• Experience with responsible AI, organizational AI adoption, change management, or AI governance.
• Experience in SaaS or another fast-moving, customer-facing technology environment.

What You’ll Love About Us

• A Great Company Culture that has been recognized by multiple organizations like Inc, and Salt Lake Tribune
• Comprehensive health, life, and disability insurance
• Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life
• 401k plans with up to 6% company match
• $2000 Paid-Paid Vacation bonus
• EAP through Headspace
• Check out all our benefits that benefit you

About Us

At BambooHR, we’re building something different: we’re building a people intelligence platform that transforms HR and sets people free to do great work! We’re a proven market leader driving innovation while building lasting success through thoughtful, sustainable growth. Here, you’ll find a place that champions growth: both professional and personal, both individual and collective.

We invest in potential, giving you the space to stretch your capabilities and turn good ideas into reality while providing the safety net of a supportive, values-driven culture. Our approach combines meaningful work with meaningful lives, offering competitive benefits, professional development, and the flexibility to thrive both in and outside the office.

What sets us apart isn’t just what we do, but how we do it: with openness, integrity, and a shared commitment to doing the right thing. Join us in creating HR software that makes work better for everyone, while we make work better for you.

BambooHR is committed to the full inclusion of all qualified individuals and will ensure that persons with disabilities are provided reasonable accommodations throughout the hiring process.  If you would like to request accommodations, please let your recruiter know.

BambooHR is An Equal Opportunity Employer–M/F/D/V Because our team members are trusted to handle sensitive information, we require all candidates that receive and accept employment offers to complete a background check before being hired.

For information on California Privacy Policy, click here.

Our process utilizes AI as an assistant to efficiently process and analyze candidate data. Recruiters and hiring managers maintain full oversight and accountability, ensuring that all final selection and rejection decisions are human-made and based solely on objective job qualifications. Please see our General Privacy Notice and California Privacy Notice for more details.

See our AI Guidelines for Candidates for details on how BambooHR uses AI in recruiting, how we expect candidates to use AI, and what is not allowed.

Responsible for utilizing instructional design and consulting skills to design training solutions to support the needs of the business and franchises and their employees.

Reports to: VP, Sales Enablement

About Axiom

Axiom, a leading global marketplace for on-demand legal talent, is leading a revolution in the legal industry. The Axiom model disrupts the traditional allocation of work to law firms and in-house teams. By matching highly credentialed lawyers and legal talent with legal work across industries and practice areas, Axiom enables clients to become more agile and efficient and empowers lawyers and legal talent to pursue more of the work they love. Axiom serves over half the Fortune 100 with market leading NPS ratings from both its clients and employees.

Role Summary

The Senior Director, Global Enablement Programs is a senior leader responsible for the development, execution, measurement, and continuous improvement of Axiom’s foundational global enablement programs.

This role translates Enablement strategy into high-quality, scalable programs that improve seller and manager capability and drive measurable commercial outcomes. The Senior Director brings strong program architecture, operating discipline, analytical rigor, and cross-functional leadership to ensure Enablement programs are not simply delivered, but adopted, measured, and continuously improved.

As Axiom evolves its Enablement function, this leader will also help establish the operating practices, quality standards, measurement discipline, and processes required to build a high-performing global Enablement organization.

Key Responsibilities

Global Enablement Programs

• Lead the development and execution of foundational, role-agnostic Global Enablement Programs aligned to Axiom’s commercial priorities.

• Translate Enablement strategy into sequenced programs, learning experiences, reinforcement, and field execution.

• Establish clear learning and behavioral objectives for programs and ensure deliverables are designed against those objectives.

• Create greater rigor and consistency in how Enablement programs are developed, launched, reinforced, measured, and improved.

• Partner with Enablement team members and subject-matter experts to ensure programs meet appropriate quality standards and are grounded in sound adult-learning principles.

• Inspect program effectiveness and identify opportunities to simplify, strengthen, or evolve existing approaches.

New-Hire Onboarding & Ramp

• Own the strategy and execution of Axiom’s commercial new-hire onboarding program, with a focus on accelerating readiness, productivity, and ramp.

• Establish a clear learning journey from onboarding through zero-to-first-close, including curriculum sequencing, readiness milestones, practice, reinforcement, and manager involvement.

• Define and track meaningful ramp and productivity milestones rather than relying solely on training completion.

• Continuously evaluate onboarding effectiveness using quantitative and qualitative data and evolve the program based on results.

• Partner closely with sales leaders, frontline managers, subject-matter experts, and cross-functional partners to ensure new hires can translate learning into field performance.

Seller & Manager Capability

• Develop and execute scalable programs that strengthen foundational seller and manager capabilities across the commercial organization.

• Support the evolution and adoption of Axiom’s core sales methods, skills, playbooks, and ways of working.

• Build manager reinforcement and coaching into Enablement programs so frontline managers can drive adoption and sustained behavior change.

• Partner with specialized resources and other Enablement team members on manager-effectiveness initiatives as appropriate.

• Ensure programs connect learning to real commercial situations, practice, application, and measurable behavior change.

Measurement, Analytics & Insights

• Establish KPIs, baselines, and success measures for major Enablement programs from the outset.

• Regularly review commercial performance data, Enablement data, dashboards, field feedback, and other signals to assess effectiveness and identify performance gaps.

• Partner closely with RevOps, GTM Transformation, Sales leadership, and other stakeholders to understand business performance and connect Enablement activity to commercial outcomes.

• Synthesize quantitative and qualitative information into clear hypotheses, insights, and recommendations.

• Identify risks, opportunities, adoption issues, and execution gaps early and bring forward recommendations for action.

• Develop clear reporting on program performance and Enablement impact for senior and executive audiences.

• Build a culture of measurement and continuous improvement across Global Enablement Programs.

Program Quality & Operating Discipline

• Establish clear standards for the design and execution of Enablement programs.

• Ensure major initiatives have defined objectives, audiences, expected behaviors, reinforcement plans, ownership, and measures of success.

• Provide a quality-control layer across Global Programs, reviewing key deliverables and learning experiences for clarity, effectiveness, and alignment to intended outcomes.

• Create repeatable operating practices that improve prioritization, execution, visibility, and accountability across Enablement work.

• Help surface dependencies, risks, resource requirements, and execution gaps before they affect delivery or business outcomes.

• Build practices and processes that can scale as Axiom’s Enablement organization grows.

AI & Enablement Innovation

• Help identify and develop practical applications of AI and emerging technology within Enablement and commercial workflows.

• Partner with appropriate stakeholders to translate new capabilities into scalable learning, adoption, and reinforcement.

• Encourage experimentation and innovation while ensuring new approaches are tied to meaningful business problems and measurable outcomes.

Leadership & Partnership

• Serve as a senior operating partner to the VP, Sales Enablement, helping translate strategy into executable programs and providing data-driven recommendations on priorities, performance, and opportunities.

• Build strong relationships with Sales SVPs, frontline managers, RevOps/GTM Transformation, Marketing, and other commercial partners.

• Maintain close connection to the field to understand performance challenges, emerging needs, and how Enablement programs are landing in practice.

• Navigate complex cross-functional initiatives and orchestrate work across multiple stakeholders.

• Communicate clearly and credibly with senior and executive audiences.

• Help build the capabilities, operating discipline, and culture of Axiom’s evolving Enablement organization.

Experience & Capabilities

• 10+ years of progressive experience in Sales Enablement, Revenue Enablement, Learning & Development, or a related commercial function, including significant leadership experience.

• Experience designing and leading scalable Enablement programs in a complex B2B environment.

• Demonstrated experience building or significantly evolving new-hire onboarding and ramp programs.

• Strong analytical orientation with experience defining KPIs, interpreting performance data, and using insights to improve programs and influence business decisions.

• Strong understanding of adult learning, behavior change, facilitation, reinforcement, and manager-led coaching.

• Demonstrated ability to translate business strategy and performance needs into practical Enablement programs.

• Strong cross-functional leadership and stakeholder-management skills, including experience working with senior sales and business leaders.

• Ability to operate effectively in a fast-moving environment, bring structure to ambiguity, and move from strategy to execution.

• Strong written, verbal, and executive communication skills.

• Builder mindset with the ability to create structure, establish new operating practices, and continuously improve what already exists.

Role Scope / Partnership with the VP

The VP, Sales Enablement retains accountability for enterprise Enablement strategy, portfolio prioritization, organizational design, executive alignment and accountability, investment decisions, and final decision authority.

The Senior Director, Global Enablement Programs is a senior working and operating partner who helps shape strategy within Global Programs and owns the strategy and execution of major delegated programs. The role owns program architecture, execution discipline, quality, measurement and analytics, performance insights, and recommendations for continuous improvement.

For major areas such as new-hire onboarding, the Senior Director has meaningful strategic ownership—not simply project-management responsibility—while the VP retains ultimate accountability for the overall Enablement function and enterprise strategy.

Axiom’s total rewards philosophy is to be transparent and equitable with all job candidates. The salary range for this Director-level U.S.-based remote role is $273,000–$286,000 OTE. You can also participate in our benefits programs, which include healthcare, life and disability coverage, a 401(k) with company match, paid sick and personal time off, paid parental leave, and more. Please note that final compensation is determined by several considerations, including the quality of your experience and expertise, your ability to immediately contribute to Axiom, your potential to progress to the next level, the market in which you are located, and other business considerations.

Accommodation for Individuals with Disabilities: Upon request and consistent with applicable laws, Axiom will attempt to provide reasonable accommodations for individuals with disabilities who require an accommodation to participate in the application process. To request an accommodation to complete the application form, please contact us at benefits@axiomlaw.com and include “Applicant Accommodation” in the subject line.

#LI-NS2

Reports to: VP, Sales Enablement

About Axiom

Axiom, a leading global marketplace for on-demand legal talent, is leading a revolution in the legal industry. The Axiom model disrupts the traditional allocation of work to law firms and in-house teams. By matching highly credentialed lawyers and legal talent with legal work across industries and practice areas, Axiom enables clients to become more agile and efficient and empowers lawyers and legal talent to pursue more of the work they love. Axiom serves over half the Fortune 100 with market leading NPS ratings from both its clients and employees.

Role Summary

The Senior Manager, Enablement Learning Experience is a key member of the Sales Enablement organization responsible for turning business needs, subject-matter expertise, and enablement strategy into high-impact learning experiences.

This is not a traditional instructional design role. We are looking for an experienced enablement professional who is also an exceptional builder—someone who understands sales, knows how adults learn, and can translate complex ideas into simple, engaging experiences that help sellers and leaders perform differently.

This person will serve as a shared learning-experience resource across Enablement, partnering with Global Programs, Field Readiness, and other members of the team to architect and build scalable learning solutions. The role will have particular responsibility for expanding our self-paced and digital learning capabilities while also contributing to live workshops, blended learning journeys, presentations, video, and performance-support resources.

The right person is equally comfortable meeting with a senior subject-matter expert, defining learning objectives, developing a learning architecture, building an e-learning experience, editing video, or creating a polished executive-quality PowerPoint deck.

What You’ll Do

Build High-Impact Learning Experiences

• Design and develop engaging self-paced learning experiences that translate complex concepts into practical, actionable learning.

• Build digital learning using tools such as Articulate 360, Storyline, Rise, or comparable authoring platforms.

• Create and edit video, audio, graphics, presentations, and other multimedia components to support modern learning experiences.

• Develop highly polished PowerPoint presentations and facilitator materials for live and virtual enablement.

• Build supporting resources including job aids, practice activities, assessments, reinforcement, and point-of-need performance support.

• Ensure learning experiences are practical, engaging, concise, and grounded in the realities of the sales environment.

Architect Learning Journeys

• Partner with Enablement leaders to translate business priorities into effective learning strategies and experiences.

• Define clear learning and behavioral objectives tied to the outcomes a program is intended to achieve.

• Help architect blended learning journeys incorporating self-paced learning, live workshops, practice, application, reinforcement, manager involvement, and performance support.

• Recommend the right learning modality based on the audience, desired behavior change, business need, and complexity of the content.

• Apply adult-learning and learning-experience-design principles without over-engineering solutions.

Partner with Subject-Matter Experts

• Work directly with subject-matter experts across Sales, Marketing, Operations, Legal, and other functions to extract expertise and translate it into compelling learning.

• Lead structured working sessions with SMEs to identify what learners truly need to know and do.

• Simplify complex or highly technical material without losing its substance.

• Provide thoughtful recommendations and challenge content when necessary to keep learning focused on the intended audience and business outcome.

• Build credibility with senior stakeholders and independently manage the content-development process from discovery through delivery.

Serve as a Shared Enablement Resource

• Partner closely with Global Programs, Field Readiness, and other Enablement functions to bring programs and initiatives to life.

• Provide learning-experience expertise across multiple concurrent enablement initiatives.

• Establish repeatable templates, standards, and approaches that improve the quality and consistency of Enablement deliverables.

• Help the broader Enablement team determine when to build, reuse, adapt, or simplify learning solutions.

• Create scalable assets that can be adapted across segments, audiences, and programs.

Leverage Enablement & Learning Technology

• Build, publish, manage, and maintain learning experiences within Seismic and other learning and enablement platforms.

• Leverage LMS functionality to organize curricula and learning journeys, manage assignments, and track completion and engagement.

• Help establish scalable standards for digital learning development, publishing, maintenance, and governance.

• Evaluate emerging learning technologies and capabilities and identify practical opportunities to improve the learner experience and increase development efficiency.

Manage the Work

• Manage multiple projects simultaneously across different programs, stakeholders, and deadlines.

• Establish clear development plans, milestones, dependencies, and review cycles.

• Balance speed and quality, recognizing when an asset requires significant production and when a simpler solution will achieve the desired outcome.

• Maintain and update learning assets as programs, messaging, processes, and business priorities evolve.

What We’re Looking For

• 5+ years of experience in sales enablement, revenue enablement, or a closely related enablement function.

• Demonstrated experience personally building enablement programs and learning experiences—not simply managing external vendors or instructional designers.

• Strong hands-on expertise with digital learning authoring tools such as Articulate 360, Storyline, Rise, or equivalent.

• Experience creating and editing video and multimedia learning content.

• Advanced PowerPoint skills and a strong eye for information design, visual storytelling, and presentation quality.

• Experience working with learning management systems and sales enablement platforms; Seismic experience is highly desirable.

• Strong understanding of adult learning, learning-experience design, curriculum development, and blended-learning principles.

• Demonstrated ability to establish clear learning objectives and translate them into practical learning experiences and assessments.

• Experience working directly with subject-matter experts and senior stakeholders to develop content.

• Strong understanding of sales environments and the needs of sellers and sales leaders.

• Excellent written communication, editing, and content-simplification skills.

• Strong project-management skills with demonstrated ability to manage multiple initiatives simultaneously.

• Comfortable operating in a fast-moving environment where priorities evolve and not every process or tool has already been established.

• Highly collaborative, resourceful, detail-oriented, and willing to personally build.

Preferred Experience

• Experience supporting complex, consultative, services, or B2B sales organizations.

• Experience with Seismic Learning or comparable enablement and learning platforms.

• Experience building curricula for multiple sales roles, segments, or stages of the seller journey.

• Experience creating scenario-based learning, simulations, practice experiences, and assessments.

• Experience helping establish or scale digital-learning capabilities within an enablement organization.

What Success Looks Like

Success in this role means becoming the person the Enablement organization turns to when an important idea needs to become an exceptional learning experience.

You will take expertise that may initially exist in a subject-matter expert’s head, a PowerPoint deck, a process document, or a business strategy and turn it into something sellers and leaders can understand, practice, and use.

You won’t simply build what you’re handed. You’ll ask what people need to do differently, determine the best way to help them get there, and then build an experience that makes that happen.

Your work will allow the broader Enablement organization to move faster, scale further, and deliver consistently high-quality learning experiences across the business.

Axiom’s total rewards philosophy is to be transparent and equitable with all job candidates. The salary range for this Senior Manager-level U.S.-based remote role is $168,000–$186,000 OTE. You can also participate in our benefits programs, which include healthcare, life and disability coverage, a 401(k) with company match, paid sick and personal time off, paid parental leave, and more. Please note that final compensation is determined by several considerations, including the quality of your experience and expertise, your ability to immediately contribute to Axiom, your potential to progress to the next level, the market in which you are located, and other business considerations.

Accommodation for Individuals with Disabilities: Upon request and consistent with applicable laws, Axiom will attempt to provide reasonable accommodations for individuals with disabilities who require an accommodation to participate in the application process. To request an accommodation to complete the application form, please contact us at benefits@axiomlaw.com and include “Applicant Accommodation” in the subject line.

#LI-NS2

Erfahrung weitergeben. Zukunft gestalten. Jede berufliche Erfahrung kann den Unterschied machen.

For over two decades, BrainPOP has been trusted by educators and parents worldwide as a source of engaging and impactful learning experiences for all kids. With a presence in over two-thirds of U.S. districts through school and district subscriptions and an estimated annual reach of 25 million students, BrainPOP is empowering kids to take agency over their learning and excel in and out of the classroom.

The company was acquired in 2022 by KIRKBI, the family-owned holding and investment company of the LEGO brand, marking a significant milestone as their first acquisition in the digital learning realm. We are thrilled to continue making learning fun and accessible with the strategic guidance and support of KIRKBI.

About the Role

Reporting to the Senior Director of Learning Design, the Senior Learning Designer is a senior individual contributor who drives the learning design work within content initiatives from brief to launch.

The Senior Learning Designer translates strategic direction into coherent design decisions, models craft for the team, and actively upskills other learning designers through feedback. They are a go-to expert in assessment design and instructional quality and a key partner in building scalable AI-assisted content workflows.

This role will be based in NY, NY at the BrainPOP HQ, or remote in the US (Eastern time zone strongly preferred). Occasional travel may be required.

What You’ll Do

Initiative Leadership

• Own the learning design work within assigned content initiatives—making and documenting key design decisions from brief through launch in partnership with the PM and Senior Director of Learning Design.
• Translate strategic direction into design frameworks, item blueprints, and content specs that the broader team can execute against.
• Maintain quality and coherence across a collection or initiative, catching inconsistencies in grade-band differentiation, cognitive demand, and instructional alignment.

Assessment Design & Item Writing

• Write and review formative assessment items at a level that models craft for the team.
• Set the distractor logic standard for an initiative; identify systemic quality gaps and address them through specs or direct feedback.
• Ensure grade-band differentiation is applied consistently across an initiative

Team Development & Upskilling

• Provide direct feedback on assessment items and learning design decisions, and model the design thinking rationale in a way that builds others’ judgment over time.
• Build shared resourceswhen a quality gap reveals a systemic need: guidelines, worked examples, rubrics, or short workshops.

AI-Enabled Content Development

• Partner on AI content pipelines, contributing to prompt design, output evaluation frameworks, and quality rubrics for AI-generated content.
• Identify where AI tooling can improve initiative workflows and bring concrete proposals to the Senior Manager of Learning Design.

Product & Cross-Functional Partnership

• Represent learning design in product discovery and development within assigned initiative squads.
• Support on-time delivery by proactively flagging scope, quality, or resourcing risks to the Senior Manager of Learning Design.

You Are

• A design decision-maker: comfortable making and defending instructional design calls with clarity and rationale, not just executing direction.
• A craft model: the kind of writer and assessment designer others want to learn from; sets a visible standard.
• A developer of others: gets satisfaction from building team capacity, not just personal output.
• Analytically rigorous: can articulate what “good” looks like in reproducible terms and apply that standard consistently across a collection.
• A strong initiative partner: works fluidly with PMs, editorial, and product without needing constant direction.
• Digitally fluent: designs for interactive digital environments and is comfortable in CMS and AI-assisted content workflows.

On Your Resume

• Education: Bachelor’s degree required; Master’s preferred in Education, Instructional Design, or Curriculum & Instruction.
• Assessment item writing: Strong portfolio of K–8 formative assessment items for digital learning products, with evidence of quality ownership across a collection.
• Curriculum design: 7+ years designing K–8 curriculum and learning experiences for edtech; deep knowledge of learning research and classroom application.
• MLL: Experience in K-8 instructional design and assessment development for multilingual learners for a technology-based product strongly preferred.
• Standards fluency: Deep knowledge of K–8 standards in at least one core subject area (Science or Math preferred); uses standards as design inputs. Demonstrated understanding of WIDA framework and standards, as well as national (i.e., NGSS, CCSS, etc.) and state-specific ELD standards (CA, TX, AZ) strongly preferred.
• Initiative or project leadership: Demonstrated experience leading the design work within a content initiative—making decisions, managing quality, and coordinating with cross-functional partners.
• AI content pipeline experience:Demonstrated experience with prompt design, output evaluation, or rubric design for AI-generated content. Systematic workflow experience required.

Location

The BrainPOP team operates in a hybrid work environment: Each role has remote flexibility and an in-person component at our New York headquarters or other meeting locations. Based on the requirements of a specific role, we may prioritize hiring within a commutable distance of our New York headquarters or in another region relevant to that role.

We can employ individuals residing in the following approved hiring states. States not listed below may be considered based on factors including the needs of the specific role.

• Arizona
• California
• Connecticut
• Florida
• Georgia
• Illinois
• Massachusetts
• Minnesota
• Missouri
• New Jersey
• New York
• North Carolina
• Ohio
• Oregon
• Pennsylvania
• South Carolina
• Tennessee
• Texas
• Washington

We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location. We have competitive pay bands for all other countries based on market standards. Individual compensation decisions are based on a number of factors, including experience level, skill set, and balancing internal equity relative to peers at the company. Based on these factors, we expect most of the candidates offered roles at our company to fall healthily throughout the range. We recognize that the person we hire may be less experienced (or more senior) than this job description, as posted. If so, the updated salary range will be communicated to you as a candidate.

USA Pay Scale

$80,000—$95,000 USD

Life at BrainPOP

At BrainPOP, our work directly impacts how teachers teach and students learn. They inspire us to build solutions that facilitate joy and meaningful learning outcomes. Our commitment to educators and kids is reflected in our dedication to the BrainPOP team: ensuring their experience is empowering, creative, collaborative, playful, and anchored in learning and growth.

Our team is made up of educators, data scientists, published authors, engineers, artists, bakers, film buffs, cyclists, dual citizens, and so much more. We value diversity and inclusion, collaboration, and learning from multiple perspectives.

We believe that a diverse organization is a more effective organization. BrainPOP is an Equal Opportunity/Affirmative Action Employer.

NOTICE: We have become aware of various fraudulent websites and third parties impersonating our company and offering false job opportunities. These offers are not affiliated with BrainPOP and are considered part of an unlawful recruitment scam. To ensure your safety and protect your personal information we strongly recommend that you only apply for positions through the official BrainPOP website or BrainPOP’s official LinkedIn page. If you receive any job offers or communications that do not originate from this page or our official e-mail domain brainpop.com, please treat them as suspicious and do not engage or provide any personal information. For any questions or to report suspicious activity, please contact us directly at legal@brainpop.com. While we have reported this general fraud to the authorities, you can report this fraud on your own behalf to the Federal Trade Commission (https://reportfraud.ftc.gov/) and the Federal Bureau of Investigation’ s Internet Crime Complaint Center (https://www.ic3.gov/).

Position Overview

The primary responsibility of the Sr. Specialist is the development and updated of our CPA and EA curriculum with a focus on tax. The Sr. Specialist is expected to bring technical expertise and knowledge of the accounting profession to provide best-in-class learning and continuing education to accounting professionals

What You’ll Do

•    Write content as needed

•    Review CPA course materials developed by subject matter experts (SMEs) including textbooks and lectures

•    Write and/or review CPA course questions, flashcards, and other course components

•    Provide guidance to production team on images to be used in course material

•    Train SMEs on the use of CPA course templates

•    Assist in the maintenance of CPA mapping to technical guidance

•    Assist in the development of curriculum for custom content projects

•    Follow developments and trends in accounting profession and plan the timely development and updates to course material to respond to these developments

•    Complete other duties as assigned

•    Collaborate and respond to inquiries from cross functional teams

•    Manage the development and timelines of course content developed by SMEs

•    Leverage instructional design principles to convey technical accounting concepts

What You’ll Need to Succeed

•    Bachelor’s degree with a focus in business, finance and/or accounting required; master’s degree preferred

•    CPA required

•    5-10 years of experience in the accounting and tax profession with content or technical development preferred

•    Excellent attention to detail and the ability to manage multiple projects

•    Strong organizational and resource management skills

Nice to have

Enrolled Agent (EA) designation

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Headquarters: 6 Rue dArmaillé Paris, Île-de-France, 75017 France

Description de l'offre d'emploi

À propos d’Alphorm:

Alphorm est le leader de l’e-learning IT en français, engagé à proposer des formations innovantes, accessibles et de haute qualité. Notre mission est de développer les compétences de demain et de rendre l’apprentissage professionnel accessible partout dans le monde. Rejoindre Alphorm, c’est participer à une aventure éducative stimulante et impactante.

Description du poste:

Nous recherchons des formateurs passionnés, experts dans leur domaine, souhaitant partager leurs connaissances à un large public international. En tant que formateur indépendant chez Alphorm, vous aurez l’opportunité de :

• Développer votre marque personnelle et votre visibilité professionnelle.

• Créer des formations engageantes et adaptées aux besoins des apprenants.

• Contribuer au développement des compétences IT de nos apprenants à travers le monde.

Vos avantages chez Alphorm

• Création de formations sur-mesure : Exprimez votre expertise et votre créativité tout en bénéficiant de notre accompagnement pédagogique.

• Impact global : Touchez plus de 200 000 apprenants à travers le monde et participez à une mission éducative sans frontières.

• Flexibilité et autonomie : Organisez votre travail selon vos propres conditions, tout en profitant du soutien d’une équipe dédiée.

• Rémunération attractive et reconnaissance : Valorisez votre travail grâce à une structure de rémunération motivante et à la reconnaissance d’un public international.

Pourquoi rejoindre Alphorm ?

• Accompagnement personnalisé : Notre équipe pédagogique vous soutient à chaque étape de la création de vos cours.

• Liberté de création : Gardez le contrôle sur le contenu de vos formations, reflétant votre expertise et votre style unique.

• Impact concret : Contribuez directement au développement professionnel de milliers de professionnels IT.

• Visibilité et réseau : Renforcez votre notoriété et élargissez votre réseau grâce à notre plateforme reconnue.

Pré-requis du poste

Profil recherché

Si vous avez l'expertise dans l'un des domaines suivants, nous avons besoin de vous :

• Cybersécurité

• DevOps,

• Cloud : Cloud Computing, Architecture Cloud, certifications Cloud.

• Intelligence artificielle

• Maching Learning

• Deep Learning

• Réseaux

C'est fait !

Votre candidature a été envoyée avec succès !

Autre offre d'emploi

To apply: https://weworkremotely.com/remote-jobs/alphorm-formateur-it-independant-cybersecurite-ia-cloud-devops-et-reseaux

Adjuncts are essential to Liberty University’s mission of Training Champions for Christ.

Since 2011, General Assembly has transformed tens of thousands of careers through pioneering, experiential education in today’s most in-demand skills. As featured in The Economist, Wired, and The New York Times, GA offers training in web development, data, design, business, and more, both online and at campuses around the world. Our global professional community boasts 60,000 full- and part-time alumni — and counting. In addition to fostering career growth for individuals, GA helps employers cultivate top tech talent and spur innovation by transforming their teams through strategic learning. More than 21,000 employees at elite companies worldwide have honed their digital fluency with our upskilling and reskilling initiatives. GA has also been recognized as one of Deloitte’s Technology Fast 500, and Fast Company has dubbed us leaders in World-Changing Ideas as well as the #1 Most Innovative Company in Education.

GA is at the leading edge of creating practical solutions to one of the most pressing challenges of our time - the future of work. As recognized by The World Economic Forum, BCG, the OECD and more, these are big challenges to which only a few companies are offering real solutions. In this role, you’ll be speaking every day to corporate leaders who rely on GA to help them apply these solutions to their workforce of the future.

As a Senior Learning Experience Designer (LED), you will be responsible for designing, developing, and

contextualizing high-quality GA learning programs for enterprise, technical, and professional audiences.

This role requires strong learning experience design knowledge, excellent program development and

project management skills, and hands-on fluency with AI tools and emerging workplace technologies.

You will create practical, outcome-driven learning experiences that help learners build relevant skills and

apply them with confidence in real workplace contexts. Because AI is increasingly embedded across GA

programs and client needs, you should understand how modern AI tools are actually used in the

workplace and be able to translate that fluency into applied activities, labs, simulations, facilitator guides,

assessments, and client-specific adaptations.

While this role will contribute significantly to GA’s AI-enabled and emerging technology portfolio, it is

not a purely AI curriculum role. The core responsibility is to create scalable, high-quality GA programs

that meet learner needs, client goals, market expectations, and GA’s instructional standards.

You will project manage and collaborate with subject matter experts, instructors, product managers,

learning designers, assessment specialists, vendors, and client-facing teams to create learning experiences

that reflect current market needs, emerging capabilities, and practical workplace application.

Key Responsibilities:

Program Ownership & Discovery

● Serve as the Lead Learning Experience Designer for GA programs that may include AI, emerging

technology, digital transformation, technical skills, leadership, role-based application, or

workplace productivity components.

● Own the complete Client-facing Design Process; requirements gathering, learning outcomes,

project timelines, scope, resourcing, development plans, and content quality from discovery

through delivery.

● Partner with sales, product, client success, solutions, and delivery teams to identify client and

learner needs and translate those needs into practical learning solutions.

● Support pre-sales and client conversations by helping define skill needs, learner personas,

program objectives, audience readiness, and recommended learning pathways.

● Evaluate the tools, workflows, use cases, and workplace contexts most relevant to a client or

learner audience, including AI tools where relevant, and determine how they should be

represented in the learning experience.

● Define clear learning outcomes that move learners from awareness to practical application,

workflow improvement, productivity gains, behavior change, and responsible technology use.

Applied Learning Design & AI-Enabled Development

● Design and develop practical, instructor-led learning experiences for learners at varying levels of

expertise, including programs where AI tools, workflows, or emerging technologies are central to

the learner outcome.

● Create instructor-led training materials, including slides, hands-on labs, case studies, simulations,

assessments, facilitator guides, learner workbooks, and practical workplace exercises.

● Build learning experiences that help learners actively apply new skills in realistic workplace

contexts, including the use of AI tools and platforms where relevant.

● Design hands-on activities using current workplace and AI tools, such as ChatGPT, Claude,

Gemini, Microsoft Copilot, Perplexity, Midjourney, NotebookLM, or other tools relevant to

enterprise learning.

● Translate complex or technical concepts into structured, accessible, and engaging learning

experiences in partnership with subject matter experts.

● Curate, contextualize, and update content to reflect emerging industry trends, new tool

capabilities, evolving best practices, accessibility expectations, and responsible use

considerations.

● Design structured learning pathways across levels of proficiency, including AI literacy, role-based

application, technical skill development, workflow redesign, responsible technology use, and

advanced concepts where appropriate.

● Develop practical, interactive exercises such as tool walkthroughs, prompt refinement activities,

workflow mapping, use case development, ethical decision-making scenarios, productivity tasks,

coding challenges, technical labs, or real-world business simulations.

● Ensure learning experiences are grounded in adult learning principles, learning science,

accessibility, measurable learner outcomes, and practical transfer to the workplace.

● Follow GA’s design and development standards, best practices, templates, QA processes, and

productization expectations for core and customized curriculum.

● Create, execute, and own the quality of project and program development timelines, deliverables,

and required resources.

● Onboard and project manage all resources required for program development, including SMEs,

other LEDs or instructional designers, assessment specialists, instructors, vendors, contractors,

and freelancers.

Delivery & Instructor Enablement

● Develop instructor enablement materials to support live classroom training delivery, including

facilitator guides, run-of-show documents, learner workbooks, real-world case studies, tool setup

instructions, troubleshooting guidance, and activity facilitation notes.

● Provide guidance to instructors on best practices for applied, interactive learning, including live

tool demonstrations, coaching, discussion facilitation, learner support, applied exercises, and

technology-supported problem solving.

● Work closely with instructors, learning facilitators, and client teams to tailor learning programs

for diverse audiences, including enterprise clients, startups, government organizations, technical

teams, business leaders, and cross-functional employee populations.

● Ensure instructors are equipped to deliver learning experiences confidently, accurately,

consistently, and in alignment with GA’s instructional standards.

● Collect, synthesize, and analyze data on learning impact to support continuous improvement,

content refinement, learner outcomes, and program updates.

● Where applicable, work with translation vendors and localization partners to adapt learning

experiences for global audiences.

Productization

● Lead conversations and workflows with product management and learning systems design teams

to standardize reusable GA learning patterns, components, activities, templates, and program

structures.

● Contribute to the development of a scalable library of reusable GA learning components,

including program structures, activities, assessments, facilitator resources, client-ready assets, and

AI-enabled learning patterns where relevant.

● Identify which custom learning materials can be converted into reusable product components or

repeatable delivery models.

● Support the evolution of GA’s learning portfolio by identifying emerging client needs, market

shifts, tool trends, and opportunities for new or improved learning products.

Qualifications:

● 5+ years of experience in instructional design, learning experience design, curriculum design, or a

related field, with significant experience creating instructor-led training content.

● Demonstrated ability to design high-quality learning experiences for enterprise, professional,

technical, or workplace audiences.

● Strong experience creating practical, outcome-driven learning materials, including slides,

facilitator guides, activities, assessments, case studies, labs, simulations, and learner resources.

● Experience managing clients, stakeholders, SMEs, instructors, vendors, or cross-functional

partners through a content development process.

● Strong understanding of instructional design methodologies, including Bloom’s Taxonomy,

ADDIE, experiential learning, practice-based learning, and adult learning principles.

● Ability to design for both technical and non-technical audiences, including leaders, business

teams, functional teams, and technical practitioners.

● Hands-on fluency with current AI tools and the ability to use those tools to design, prototype,

evaluate, and improve learning experiences.

● Demonstrated experience designing learning experiences related to AI, emerging technology,

data, digital transformation, technical skills, or workplace technology adoption.

● Strong working knowledge of AI concepts, including generative AI, large language models,

prompt engineering, machine learning, AI agents, ethical AI, responsible use, and enterprise AI

adoption.

● Experience designing practical, hands-on learning activities that may include AI tools, labs, case

studies, simulations, workflow exercises, or tool-based practice.

● Experience collaborating with subject matter experts to translate complex concepts into

structured, engaging, and accessible learning experiences.

● Familiarity with LMS platforms, content management systems, and authoring tools.

● Willingness to flex your schedule to join meetings across time zones, particularly in the United

States, Europe, the Middle East, and Asia.

● Thrives in fast-paced, dynamic environments where priorities, tools, and client needs evolve

quickly.

● Passionate about helping diverse learners build practical, future-facing skills for the changing

world of work.

Nice to Have:

● Technical proficiency in AI, data science, or coding, including Python, APIs, TensorFlow,

PyTorch, or similar frameworks.

● Experience using GitHub or other technical collaboration tools.

● Experience designing AI training labs, coding exercises, model-building workshops, or real-world

AI case studies.

● Familiarity with virtual machines, cloud-based labs, sandbox environments, or technical learning

environments.

● Experience integrating AI-driven personalization, adaptive learning, or AI-supported learner

practice into course design.

● Experience designing enterprise AI adoption programs, leadership AI programs, role-based AI

academies, technical academies, digital transformation programs, or role-based learning journeys.

● Experience creating learning experiences for tools such as ChatGPT, Claude, Gemini, Microsoft

Copilot, Perplexity, NotebookLM, Midjourney, or similar platforms.

The anticipated annualized salary range for this position in the US market is $75,000 and $80,000. Salary will be determined based on experience, education, geographic location, and other factors.  If hired as a regular full-time employee, this position will include a variable compensation plan which could be a bonus or a commission.

US benefit offerings for full-time employment may include medical, dental, vision, term life insurance, short-term and long-term disability, additional voluntary benefits, commuter benefits, wellness plans & reimbursement and retirement programs. Available paid leave may include paid time off, parental leave and holiday pay.

The salary range published in this job posting is for US based locations only. Non-US based candidates interested in this position can email talent@generalassemb.ly for country-specific pay range details and benefits offered.

Unless otherwise noted, remote positions can be performed from the following approved General Assembly operating countries.

United States of America (states of operation may vary), Canada (provinces of operation may vary), United Kingdom, Australia, and Singapore.

Since 2011, General Assembly has transformed tens of thousands of careers through pioneering, experiential education in today’s most in-demand skills. As featured in The Economist, Wired, and The New York Times, GA offers training in web development, data, design, business, and more, both online and at campuses around the world. Our global professional community boasts 60,000 full- and part-time alumni — and counting. In addition to fostering career growth for individuals, GA helps employers cultivate top tech talent and spur innovation by transforming their teams through strategic learning. More than 21,000 employees at elite companies worldwide have honed their digital fluency with our upskilling and reskilling initiatives. GA has also been recognized as one of Deloitte’s Technology Fast 500, and Fast Company has dubbed us leaders in World-Changing Ideas as well as the #1 Most Innovative Company in Education.

GA is at the leading edge of creating practical solutions to one of the most pressing challenges of our time - the future of work. As recognized by The World Economic Forum, BCG, the OECD and more, these are big challenges to which only a few companies are offering real solutions. In this role, you’ll be speaking every day to corporate leaders who rely on GA to help them apply these solutions to their workforce of the future.

As a Senior Learning Experience Designer (LED), you will be responsible for designing, developing, and

contextualizing high-quality GA learning programs for enterprise, technical, and professional audiences.

This role requires strong learning experience design knowledge, excellent program development and

project management skills, and hands-on fluency with AI tools and emerging workplace technologies.

You will create practical, outcome-driven learning experiences that help learners build relevant skills and

apply them with confidence in real workplace contexts. Because AI is increasingly embedded across GA

programs and client needs, you should understand how modern AI tools are actually used in the

workplace and be able to translate that fluency into applied activities, labs, simulations, facilitator guides,

assessments, and client-specific adaptations.

While this role will contribute significantly to GA’s AI-enabled and emerging technology portfolio, it is

not a purely AI curriculum role. The core responsibility is to create scalable, high-quality GA programs

that meet learner needs, client goals, market expectations, and GA’s instructional standards.

You will project manage and collaborate with subject matter experts, instructors, product managers,

learning designers, assessment specialists, vendors, and client-facing teams to create learning experiences

that reflect current market needs, emerging capabilities, and practical workplace application.

Key Responsibilities:

Program Ownership & Discovery

● Serve as the Lead Learning Experience Designer for GA programs that may include AI, emerging

technology, digital transformation, technical skills, leadership, role-based application, or

workplace productivity components.

● Own the complete Client-facing Design Process; requirements gathering, learning outcomes,

project timelines, scope, resourcing, development plans, and content quality from discovery

through delivery.

● Partner with sales, product, client success, solutions, and delivery teams to identify client and

learner needs and translate those needs into practical learning solutions.

● Support pre-sales and client conversations by helping define skill needs, learner personas,

program objectives, audience readiness, and recommended learning pathways.

● Evaluate the tools, workflows, use cases, and workplace contexts most relevant to a client or

learner audience, including AI tools where relevant, and determine how they should be

represented in the learning experience.

● Define clear learning outcomes that move learners from awareness to practical application,

workflow improvement, productivity gains, behavior change, and responsible technology use.

Applied Learning Design & AI-Enabled Development

● Design and develop practical, instructor-led learning experiences for learners at varying levels of

expertise, including programs where AI tools, workflows, or emerging technologies are central to

the learner outcome.

● Create instructor-led training materials, including slides, hands-on labs, case studies, simulations,

assessments, facilitator guides, learner workbooks, and practical workplace exercises.

● Build learning experiences that help learners actively apply new skills in realistic workplace

contexts, including the use of AI tools and platforms where relevant.

● Design hands-on activities using current workplace and AI tools, such as ChatGPT, Claude,

Gemini, Microsoft Copilot, Perplexity, Midjourney, NotebookLM, or other tools relevant to

enterprise learning.

● Translate complex or technical concepts into structured, accessible, and engaging learning

experiences in partnership with subject matter experts.

● Curate, contextualize, and update content to reflect emerging industry trends, new tool

capabilities, evolving best practices, accessibility expectations, and responsible use

considerations.

● Design structured learning pathways across levels of proficiency, including AI literacy, role-based

application, technical skill development, workflow redesign, responsible technology use, and

advanced concepts where appropriate.

● Develop practical, interactive exercises such as tool walkthroughs, prompt refinement activities,

workflow mapping, use case development, ethical decision-making scenarios, productivity tasks,

coding challenges, technical labs, or real-world business simulations.

● Ensure learning experiences are grounded in adult learning principles, learning science,

accessibility, measurable learner outcomes, and practical transfer to the workplace.

● Follow GA’s design and development standards, best practices, templates, QA processes, and

productization expectations for core and customized curriculum.

● Create, execute, and own the quality of project and program development timelines, deliverables,

and required resources.

● Onboard and project manage all resources required for program development, including SMEs,

other LEDs or instructional designers, assessment specialists, instructors, vendors, contractors,

and freelancers.

Delivery & Instructor Enablement

● Develop instructor enablement materials to support live classroom training delivery, including

facilitator guides, run-of-show documents, learner workbooks, real-world case studies, tool setup

instructions, troubleshooting guidance, and activity facilitation notes.

● Provide guidance to instructors on best practices for applied, interactive learning, including live

tool demonstrations, coaching, discussion facilitation, learner support, applied exercises, and

technology-supported problem solving.

● Work closely with instructors, learning facilitators, and client teams to tailor learning programs

for diverse audiences, including enterprise clients, startups, government organizations, technical

teams, business leaders, and cross-functional employee populations.

● Ensure instructors are equipped to deliver learning experiences confidently, accurately,

consistently, and in alignment with GA’s instructional standards.

● Collect, synthesize, and analyze data on learning impact to support continuous improvement,

content refinement, learner outcomes, and program updates.

● Where applicable, work with translation vendors and localization partners to adapt learning

experiences for global audiences.

Productization

● Lead conversations and workflows with product management and learning systems design teams

to standardize reusable GA learning patterns, components, activities, templates, and program

structures.

● Contribute to the development of a scalable library of reusable GA learning components,

including program structures, activities, assessments, facilitator resources, client-ready assets, and

AI-enabled learning patterns where relevant.

● Identify which custom learning materials can be converted into reusable product components or

repeatable delivery models.

● Support the evolution of GA’s learning portfolio by identifying emerging client needs, market

shifts, tool trends, and opportunities for new or improved learning products.

Qualifications:

● 5+ years of experience in instructional design, learning experience design, curriculum design, or a

related field, with significant experience creating instructor-led training content.

● Demonstrated ability to design high-quality learning experiences for enterprise, professional,

technical, or workplace audiences.

● Strong experience creating practical, outcome-driven learning materials, including slides,

facilitator guides, activities, assessments, case studies, labs, simulations, and learner resources.

● Experience managing clients, stakeholders, SMEs, instructors, vendors, or cross-functional

partners through a content development process.

● Strong understanding of instructional design methodologies, including Bloom’s Taxonomy,

ADDIE, experiential learning, practice-based learning, and adult learning principles.

● Ability to design for both technical and non-technical audiences, including leaders, business

teams, functional teams, and technical practitioners.

● Hands-on fluency with current AI tools and the ability to use those tools to design, prototype,

evaluate, and improve learning experiences.

● Demonstrated experience designing learning experiences related to AI, emerging technology,

data, digital transformation, technical skills, or workplace technology adoption.

● Strong working knowledge of AI concepts, including generative AI, large language models,

prompt engineering, machine learning, AI agents, ethical AI, responsible use, and enterprise AI

adoption.

● Experience designing practical, hands-on learning activities that may include AI tools, labs, case

studies, simulations, workflow exercises, or tool-based practice.

● Experience collaborating with subject matter experts to translate complex concepts into

structured, engaging, and accessible learning experiences.

● Familiarity with LMS platforms, content management systems, and authoring tools.

● Willingness to flex your schedule to join meetings across time zones, particularly in the United

States, Europe, the Middle East, and Asia.

● Thrives in fast-paced, dynamic environments where priorities, tools, and client needs evolve

quickly.

● Passionate about helping diverse learners build practical, future-facing skills for the changing

world of work.

Nice to Have:

● Technical proficiency in AI, data science, or coding, including Python, APIs, TensorFlow,

PyTorch, or similar frameworks.

● Experience using GitHub or other technical collaboration tools.

● Experience designing AI training labs, coding exercises, model-building workshops, or real-world

AI case studies.

● Familiarity with virtual machines, cloud-based labs, sandbox environments, or technical learning

environments.

● Experience integrating AI-driven personalization, adaptive learning, or AI-supported learner

practice into course design.

● Experience designing enterprise AI adoption programs, leadership AI programs, role-based AI

academies, technical academies, digital transformation programs, or role-based learning journeys.

● Experience creating learning experiences for tools such as ChatGPT, Claude, Gemini, Microsoft

Copilot, Perplexity, NotebookLM, Midjourney, or similar platforms.

The anticipated annualized salary range for this position in the US market is $75,000 and $80,000. Salary will be determined based on experience, education, geographic location, and other factors.  If hired as a regular full-time employee, this position will include a variable compensation plan which could be a bonus or a commission.

US benefit offerings for full-time employment may include medical, dental, vision, term life insurance, short-term and long-term disability, additional voluntary benefits, commuter benefits, wellness plans & reimbursement and retirement programs. Available paid leave may include paid time off, parental leave and holiday pay.

The salary range published in this job posting is for US based locations only. Non-US based candidates interested in this position can email talent@generalassemb.ly for country-specific pay range details and benefits offered.

Unless otherwise noted, remote positions can be performed from the following approved General Assembly operating countries.

United States of America (states of operation may vary), Canada (provinces of operation may vary), United Kingdom, Australia, and Singapore.

Please Note: If you viewed this position through a job board (LinkedIn, Indeed, ZipRecruiter, etc.) and are looking to apply, please do so by viewing our open jobs on our website: CPCA Employment Opportunities.

Association’s Mission:

California Primary Care Association’s (CPCA’s) mission is to lead and position community clinics, health centers and networks through advocacy, education, and services as key players in the health care delivery system to improve the health status of their communities.

Purpose of Position:

Lead the management and implementation of educational activities that enhance the capabilities of community health centers and consortia in their local health care delivery system as well as advance the work of the CPCA. Provide an advanced level of skilled duties including project management, training design and delivery, and educational activity monitoring and evaluation per established criteria.

Primary Responsibilities:

Continuing Education Program

• Responsible for planning, producing and evaluating webinars, webcasts, courses, and educational programs in-line with adult learning theory and instructional design best practices.
• Develop policies and procedures for speakers, staff, and partners involved in activity planning.
• Manage the coordination of educational activities through regular collaboration with administrative staff and project leads.
• Forecast and manage training budget including contract negotiations, monitoring revenue and expenses to meet projected targets, and facilitating payments when/where required.
• Responsible for ensuring activity compliance with accreditation requirements including preparation, documentation, and reporting.
• Responsible for monitoring and achieving education program performance metrics such as registration targets, satisfaction scores, and revenue goals.
• Communicate and coordinate with speakers, staff, partners, and subject matter experts to ensure successful development and implementation of activities.
• Oversee all activity logistics, including delegating tasks to other staff as appropriate, such as registration, access, engagement, and follow-up communications.
• Coordinate grant-related training deliverables with appropriate staff and ensure activities are implemented on time and within budget and evaluated per related criteria.

Reporting and Evaluation

• Complete all required activity-level documentation per accreditation, grant, and organizational requirements.
• Monitor and coordinate accreditation requirements for jointly provided activities.
• Monitor educational activity performance through a training dashboard and quarterly meetings and provide recommendations to achieve desired outcomes.
• Contribute to organizational communications and grant efforts such as the annual report, newsletter, grant reports, and other materials as needed.

Business Systems and Technology

• Explore and implement new technology or other tools to enhance online training and education program offerings.

Additional Responsibilities:

• Support the Association’s Strategic Plan deliverables.
• Respond promptly and thoroughly to member inquires.
• High levels of interaction with association members, vendors, and strategic partners.
• Travel for national and regional meetings, trainings, and site visits by air and ground transportation, as required.
• Report regularly to supervisor.
• Other duties as assigned.

Skills and Abilities Required:

• Act as the lead in educational activity management including implementation, evaluation, and reporting.
• Develop a high level of expertise in assigned content areas to provide guidance and technical assistance to staff and Association membership.
• Knowledge of ACCME requirements and accredited continuing education
• Assist with grant and budget management, contract development and reporting.
• Strong presentation and written communication skills.
• Effective interpersonal and professional skills when engaging with Association membership and Board of Directors, vendors and partners.
• Work collaboratively with senior leadership and multi-departmental teams.
• Advanced problem solving, critical thinking, organization and time management
• Proficiency in Microsoft Office and web-based applications and platforms.
• Self-direct, recommend strategic direction and influence change.

Education and Experience:

Bachelor’s degree required. Degrees in education, learning design, or organizational psychology may be helpful, but no specific degree is required. Minimum of four years of program or project management or equivalent experience. Experience with community health centers, member-driven associations, or non-profit organizations is also preferred. Relevant experience may be considered in lieu of degree requirement.

Compensation : $89,382 - $94,639

Why You’ll Love Working Here:

• Hybrid work schedule (2 days in the office weekly, with an additional in-office day once per month)
• 100% employer-paid medical, dental, vision, life, and AD&D insurance
• 5% employer retirement contribution
• Generous paid time off: 15 vacation days, 12 sick days, 2 floating holidays, plus 18 paid holidays (including a December 24th - January 1st Winter Break)
• Monthly stipends: $50 for cell phone and $50 for internet
• Parking benefits
• Employee Assistance Program (EAP) and voluntary benefits, including pet insurance, Aflac, and FSA options

Association Expectation:

Due to network security and hybrid work this position requires the employee to have a cell phone with a data plan and home internet service, both are reimbursed at a set rate each month. All hires are required to maintain residence in California. This is a hybrid position with employees coming into the office in downtown Sacramento.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Hearing and speaking to exchange information
• Operating a computer and other office productivity equipment
• Seeing to read a variety of materials
• Bending at the waist, kneeling, or crouching
• Sitting or standing for extended periods of time
• Lifting objects up to 30 pounds
• Close vision and ability to adjust focus

Work Environment:

• Noise level is generally moderate, but at times can be noisy
• Meetings conducted in a Zoom or office setting
• Indoor varying temperature
• Employee must have available transportation and be able to commute into office

Equal Opportunity Employment:

CPCA’s workforce strives to represent California’s population, while also meeting the highest standards and qualifications of our industry.