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Civic Nation seeks a part-time City Cohort Lead in San Antonio, TX to support the Change Collective, a national leadership network for rising local leaders who are passionate about solving issues in their communities and combating social isolation, political polarization, and civic disengagement.. The City Cohort Lead is responsible for facilitating the learning curriculum that supports in-person and online learning experiences for participants during the Change Collective’s 6-month fellowship program. When possible, they will also identify and cultivate partner relationships on the ground to strengthen the initiative’s work.

This is a temporary position starting in February 2027 and ending in November 2027, with a potential to continue for future short-term cohorts in 2028 and beyond.

ABOUT CHANGE COLLECTIVE

In 2023, Civic Nation launched the Change Collective, a new civic leadership initiative that will build to become a national community of local changemakers. This leadership initiative aspires to reinvent civic life for the 21st century by cultivating the next generation of local leaders working to increase civic collaboration and engagement in their communities. The formation of the initiative is founded in the belief that leadership development is the most catalytic thing we can do to affect long-term change. By investing in leadership development, this program will create a network of community leaders who bring people together and demonstrate impact around important community priorities, while also building up and investing in other leaders around them.

ABOUT CIVIC NATION

Civic Nation is an impact hub for the ideas, leaders, and initiatives that strengthen civic culture, civic power, and civic participation. We shift culture, systems, and policy by bringing together individuals, grassroots organizers, industry leaders, and influencers to tackle our nation’s most pressing social challenges. Five initiatives are a part of Civic Nation: ALL IN Campus Democracy Challenge, Change Collective, It’s On Us, We The Action, and When We All Vote.

YOUR IMPACT

• In partnership with the Learning & Program team, facilitate the learning curriculum that both supports in-person and online learning experiences for participants.
• Build a strong culture with the assigned city cohort.
• Support the recruitment and onboarding process for the fellowship cohort of participants, read and vet applications and/or nominations, and assist with the interview and acceptance process.
• Coordinate communication with the city’s fellowship cohort of participants.
• Address conflict if it arises in the fellowship cohort and work with the Learning & Program team to come to a resolution.
• Share feedback, assess needs, analyze curriculum application and recommend changes to improve the participant experience with the Learning & Program team.
• Provide technological or logistics support during the fellowship’s in-person and virtual training sessions
• Develop ongoing relationships and partnerships with the anchor community including outreach to new partners and potential guest speakers.

YOUR EXPERIENCE

• Demonstrated experience in training and learning development work, including leading and facilitating trainings.
• Understanding and experience of learning models, curriculum design and implementation, and facilitation techniques, as well as evaluative measures of program experience.
• Proven experience in facilitating both online and in-person learning and community-building experiences.
• Relevant background in non-profit, education, and/or civic engagement settings including volunteer management.
• Deep knowledge of social, political, environmental and/or economic landscape and issues in the designated cities.

YOUR COMPETENCIES

• Candidate must reside in the San Antonio, TX area.
• A strong commitment to Civic Nation’s mission, including a commitment to the importance of building strong civic infrastructure in communities.
• Ability to independently lead dynamic trainings and programming, while balancing day-of event operations.
• Ability to work with diverse communities and individuals with varying perspectives.
• Outstanding attention to detail and ability to keep your materials organized, including organized, thoughtful and professional communication to external partners.
• Excellent analytical, writing, and communication skills.
• Ability to make decisions and solve problems independently, effectively, and creatively.
• Ability to work independently and in a remote team environment.
• Must be available to lead in-person facilitations one Saturday per month and travel to one national convening at end of the employment term.

SALARY & BENEFITS

This is a temporary position commencing February 2027 and ending November 2027. City Cohort leads will be compensated at $115.00 per hour for 5 hours per week, on average, totaling 20 hours a month at the maximum. This includes support in cohort management, dry runs and facilitation prep, and facilitation of monthly weekend trainings and learning experiences.

PROCESS TIMELINE

Candidates can expect the following hiring process and timeline (please note that this timeline may be subject to change):

• October 26th - November 6th – First Round Interviews: Introductory Call
• December 1st - 10th —  Second Round Panel Interviews: Leadership & Assessment
• Week of December 15th – Hiring Decision announced

All candidates will be notified via email of the status of their application on or before the completion of the search.

TO APPLY

To apply, submit a cover letter and resume below. The cover letter, addressed to Kinzie Mabon, should be concise, compelling, and include why you would like to work for Civic Nation. Applications will be accepted until October 28, 2026.

Driven by our values, Civic Nation aims to recruit candidates representative of the communities and populations we serve. Towards that goal, we know that a diverse workforce allows us to see issues facing our democracy in more nuanced ways, creating the thought leadership needed to fulfill our mission and reach our goals. Civic Nation is an equal-opportunity employer and welcomes people from all backgrounds, experiences, abilities, and perspectives to apply.

Civic Nation seeks a part-time City Cohort Lead in Memphis, TN to support the Change Collective, a national leadership network for rising local leaders who are passionate about solving issues in their communities and combating social isolation, political polarization, and civic disengagement.. The City Cohort Lead is responsible for facilitating the learning curriculum that supports in-person and online learning experiences for participants during the Change Collective’s 6-month fellowship program. When possible, they will also identify and cultivate partner relationships on the ground to strengthen the initiative’s work.

This is a temporary position starting in February 2027 and ending in November 2027, with a potential to continue for future short-term cohorts in 2028 and beyond.

ABOUT CHANGE COLLECTIVE

In 2023, Civic Nation launched the Change Collective, a new civic leadership initiative that will built to become a national community of local changemakers. This leadership initiativeaspires to reinvent civic life for the 21st century by cultivating the next generation of local leaders working to increase civic collaboration and engagement in their communities. The formation of the initiative is founded in the belief that leadership development is the most catalytic thing we can do to affect long term change. By investing in leadership development, this program will create a network of community leaders who bring people together and demonstrate impact around important community priorities, while also building up and investing in other leaders around them.

ABOUT CIVIC NATION

Civic Nation is an impact hub for the ideas, leaders, and initiatives that strengthen civic culture, civic power, and civic participation. We shift culture, systems, and policy by bringing together individuals, grassroots organizers, industry leaders, and influencers to tackle our nation’s most pressing social challenges. Five initiatives are a part of Civic Nation: ALL IN Campus Democracy Challenge, Change Collective, It’s On Us, We The Action, and When We All Vote.

YOUR IMPACT

• In partnership with the Learning & Program team, facilitate the learning curriculum that both supports in-person and online learning experiences for participants.
• Build a strong culture with the assigned city cohort.
• Support the recruitment and onboarding process for the fellowship cohort of participants, read and vet applications and/or nominations, and assist with the interview and acceptance process.
• Coordinate communication with the city’s fellowship cohort of participants.
• Address conflict if it arises in the fellowship cohort and work with the Learning & Program team to come to a resolution.
• Share feedback, assess needs, analyze curriculum application and recommend changes to improve the participant experience with the Learning & Program team.
• Provide technological or logistics support during the fellowship’s in-person and virtual training sessions.
• Develop ongoing relationships and partnerships with the anchor community including outreach to new partners and potential guest speakers.

YOUR EXPERIENCE

• Demonstrated experience in training and learning development work, including leading and facilitating trainings.
• Understanding and experience of learning models, curriculum design and implementation, and facilitation techniques, as well as evaluative measures of program experience.
• Proven experience in facilitating both online and in-person learning and community-building experiences.
• Relevant background in non-profit, education, and/or civic engagement settings including volunteer management.
• Deep knowledge of social, political, environmental and/or economic landscape and issues in the designated cities.

YOUR COMPETENCIES

• Candidate must reside in the Memphis, TN area.
• A strong commitment to Civic Nation’s mission, including a commitment to the importance of building strong civic infrastructure in communities.
• Ability to independently lead dynamic trainings and programming, while balancing day-of event operations.
• Ability to work with diverse communities and individuals with varying perspectives.
• Outstanding attention to detail and ability to keep your materials organized, including organized, thoughtful and professional communication to external partners.
• Excellent analytical, writing, and communication skills.
• Ability to make decisions and solve problems independently, effectively, and creatively.
• Ability to work independently and in a remote team environment.
• Must be available to lead in-person facilitations one Saturday per month and travel to one national convening at the end of the employment term.

SALARY & BENEFITS

This is a temporary position commencing February 2027 and ending November 2027. City Cohort leads will be compensated at $115.00 per hour for 5 hours per week, on average, totaling 20 hours a month at the maximum. This includes support in cohort management, dry-runs and facilitation prep, and facilitation of monthly weekend training and learning experiences.

PROCESS TIMELINE

Candidates can expect the following hiring process and timeline (please note that this timeline may be subject to change):

• October 26th - November 6th – First Round Interviews: Introductory Call
• December 1st - 10th —  Second Round Panel Interviews: Leadership & Assessment
• Week of December 15th – Hiring Decision announced

All candidates will be notified via email of the status of their application on or before the completion of the search.

TO APPLY

To apply, submit a cover letter and resume below. The cover letter, addressed to Kinzie Mabon, should be concise, compelling, and include why you would like to work for Civic Nation. Applications will be accepted until November 28, 2026.

Driven by our values, Civic Nation aims to recruit candidates representative of the communities and populations we serve. Towards that goal, we know that a diverse workforce allows us to see issues facing our democracy in more nuanced ways, creating the thought leadership needed to fulfill our mission and reach our goals. Civic Nation is an equal-opportunity employer and welcomes people from all backgrounds, experiences, abilities, and perspectives to apply.

Civic Nation seeks a part-time City Cohort Lead to support the Change Collective, a national leadership network for rising local leaders who are passionate about solving issues in their communities and combating social isolation, political polarization, and civic disengagement in Detroit, MI. The City Cohort Lead is responsible for facilitating the learning curriculum that supports in-person and online learning experiences for participants. When possible, they will also identify and cultivate partner relationships on the ground to strengthen the initiative’s work.

This is a temporary position starting in February 2027 and ending in November 2027. With a potential to continue for future short-term cohorts in 2028 and beyond.

ABOUT CHANGE COLLECTIVE

In 2023, Civic Nation launched the Change Collective, a new civic leadership initiative that will build to become a national community of local changemakers. This leadership initiative aspires to reinvent civic life for the 21st century by cultivating the next generation of local leaders working to increase civic collaboration and engagement in their communities. The formation of the initiative is founded on the belief that leadership development is the most catalytic thing we can do to affect long-term change. By investing in leadership development, this program will create a network of community leaders who bring people together and demonstrate impact around important community priorities, while also building up and investing in other leaders around them.

ABOUT CIVIC NATION

Civic Nation is an impact hub for the ideas, leaders, and initiatives that strengthen civic culture, civic power, and civic participation. We shift culture, systems, and policy by bringing together individuals, grassroots organizers, industry leaders, and influencers to tackle our nation’s most pressing social challenges. Five initiatives are a part of Civic Nation: ALL IN Campus Democracy Challenge, Change Collective, It’s On Us, We The Action, and When We All Vote.

YOUR IMPACT

• In partnership with the Learning & Program team, facilitate the learning curriculum that supports both in-person and online learning experiences for participants.
• Build a strong culture with the assigned city cohort.
• Support the recruitment and onboarding process for the cohort of participants, to read and vet applications and/or nominations, and assisting with the interview and acceptance process.
• Coordinate communication with the city’s cohort of participants.
• Address conflict if it arises in the cohort and work with the Learning & Program team to come to a resolution.
• Share feedback, assess needs, analyze curriculum application, and recommend changes to improve the participant experience with the Learning & Program team.
• Provide technological or logistics support.
• Develop ongoing relationships and partnerships with the anchor community, including outreach to new partners and potential guest speakers.

YOUR EXPERIENCE

• Demonstrated experience in training and learning development work, including leading and facilitating trainings.
• Understanding and experience of learning models, curriculum design and implementation, and facilitation techniques, as well as evaluative measures of program experience.
• Proven experience in facilitating both online and in-person learning and community-building experiences.
• Relevant background in non-profit, education, and/or civic engagement settings including volunteer management.
• Deep knowledge of social, political, environmental and/or economic landscape and issues in the designated cities.

YOUR COMPETENCIES

• Candidate must reside in the Detroit, MI area.
• A strong commitment to Civic Nation’s mission, including a commitment to the importance of building strong civic infrastructure in communities.
• Ability to independently lead dynamic trainings and programming, while balancing day-of event operations.
• Ability to work with diverse communities and individuals with varying perspectives.
• Outstanding attention to detail and ability to keep your materials organized, including organized, thoughtful and professional communication to external partners.
• Excellent analytical, writing, and communication skills.
• Ability to make decisions and solve problems independently, effectively, and creatively.
• Ability to work independently and in a remote team environment.
• Must be available to lead in-person facilitations one Saturday per month and travel to two national convenings at the beginning and end of the employment term.

SALARY & BENEFITS

This is a temporary position commencing February 2027 and ending November 2027. City Cohort leads will be compensated at $115.00 per hour for 5 hours per week, on average,  totaling 20 hours a month. This includes support in cohort management, dry runs and facilitation prep, and facilitation of monthly weekend trainings and learning experiences

PROCESS TIMELINE

Candidates can expect the following hiring process and timeline (please note that this timeline may be subject to change):

• October 26th - November 6th – First Round Interviews: Introductory Call
• December 1st - 10th —  Second Round Panel Interviews: Leadership & Assessment
• Week of December 15th – Hiring Decision announced

All candidates will be notified via email of the status of their application on or before the completion of the search.

TO APPLY To apply, submit a cover letter and resume below. The cover letter, addressed to Kinzie Mabon, should be concise, compelling, and include why you would like to work for Civic Nation. Applications will be accepted until October 28th, 2026.

Driven by our values, Civic Nation aims to recruit candidates representative of the communities and populations we serve. Towards that goal, we know that a diverse workforce allows us to see issues facing our democracy in more nuanced ways, creating the thought leadership needed to fulfill our mission and reach our goals. Civic Nation is an equal-opportunity employer and welcomes people from all backgrounds, experiences, abilities, and perspectives to apply.

Mission

EdReports.org is at the forefront of the curriculum reform movement. By increasing the capacity of educators to identify and demand the highest quality curriculum, EdReports.org is both disrupting a multibillion-dollar market and transforming the way students are taught and ultimately perform. With the firm belief that what is taught matters and that all students deserve high quality materials, EdReports.org publishes free, online, evidence-rich reviews of instructional materials. Explore our organization’s core competencies in greater detail here.

Planning to use Artificial Intelligence (AI) for your application, interview prep, or for other means of assistance throughout the hiring process? Click here to review our AI guidance before proceeding.

Purpose of Position

The Lead, Reviews will oversee and support the review of instructional materials within their designated content area, ensuring that reviews are evidence-rich, aligned to EdReports criteria, and meet the needs of educators and curriculum decision makers. The Lead, Reviews will collaborate with content teams and stakeholders to enhance review processes, provide expert guidance, and drive improvements in instruction across the nation.

This specific role will bring deep expertise in early mathematics learning and development to EdReports’ review work, with a particular focus on how young children develop mathematical understanding from Pre-K through the early elementary grades. The Lead will apply knowledge of early mathematics research, standards, developmental and learning progressions, and research-supported instructional practices to the review of instructional materials. The role will also partner across EdReports to strengthen review tools and processes and ensure that EdReports’ approach to early mathematics reflects the research base and the needs of educators and students.

Key Responsibilities & Outcomes

Responsibilities:

• Lead and support the review of pre-K instructional materials, including supporting comprehensive pre-K reviews and the development and launch of pre-k mathematics and early mathematics reviews, ensuring alignment to relevant standards and EdReports high-quality, evidence-based criteria.
• Train and support educator-reviewers, ensuring consistent calibration across teams to produce reliable, evidence-rich reviews that meet EdReports’ quality benchmarks.
• Collaborate across the organization and with the field and external partners to update and refine early mathematics review tools and processes based on research, feedback, and evolving educational trends, with a focus on improving instructional quality.
• Provide expert guidance and coaching to review teams, helping them navigate the review process and fostering consensus on key educational criteria.
• Apply expertise in early mathematics learning and development, including developmental and learning progressions and research-supported instructional practices, to support the accurate analysis of instructional materials.
• Engage with external stakeholders, including publishers, to communicate the review process.
• Serve as a thought leader in the ecosystem to explain EdReports tools and processes and the results of EdReports early mathematics reviews for a variety of external audiences, including educators, districts, states, and partner nonprofits that use our resources to select curriculum.
• Other relevant duties as assigned to support the organization’s strategic goals, with the expectation that all EdReports employees remain flexible and adaptable to evolving responsibilities.

Outcomes:

• Successfully contribute to the completion of projects/reviews in line with 2026 goals and KPIs.
• Achieve 100% alignment in calibration checks across review teams by the end of each review cycle, ensuring that evidence and criteria are consistently applied.
• Ensure that 100% of reviewers complete the required training and demonstrate proficiency, as measured through calibration activities and post-training assessments.
• Spend roughly 10% of time engaging with the Brand Office to plan, share, and contribute to thought leadership ideas and initiatives, and support partner organizations and funders to understand our review process and the outcomes of completed early mathematics reviews.
• Collaborate with colleagues to plan and contribute to cross-functional strategic and operational initiatives.

Travel

National travel will occur related to organizational needs and for professional learning, as needed. The amount of travel will be monitored to ensure it is appropriate for both the organization and the Lead, Reviews position.

Qualifications

• Passion for EdReports’ mission, vision, core values, and our commitment to Diversity, Belonging, Inclusion, and Equity;
• Deep expertise in Pre-K–5 mathematics, with particular expertise in Pre-K–3 mathematics learning and development, demonstrated through at least seven years of professional experience in curriculum design, instruction, coaching, research, assessment, or program leadership;
• Minimum of five years of people and/or project management experience;
• Deep knowledge of Pre-K–5 mathematics standards, developmental and learning progressions, and research-supported instructional practices, including how mathematical concepts and skills build from Pre-K through the elementary grades;
• Experience with early mathematics curriculum and instructional materials, including analyzing, developing, implementing, or supporting high-quality mathematics instruction;
• Strong understanding of current research and best practices related to early mathematics learning and development, including how young children develop mathematical understanding;
• Ability to analyze complex instructional materials and synthesize evidence into clear, actionable recommendations for diverse stakeholders;
• Demonstrated ability to lead multiple complex, cross-functional projects in a fast-paced environment;
• Exceptional written and spoken communication skills and interpersonal skills;
• Fluent in Google Suite, MS Office suite (Excel, PowerPoint, etc.); and
• College degree.

Preferred:

• Pre-K–5 mathematics teaching, coaching, curriculum, or leadership experience;
• Expertise in child development and developmentally appropriate mathematics instruction;
• Understanding of the early mathematics research, curriculum, and policy landscape;
• Expertise supporting multilingual learners and students with disabilities;
• Experience conducting or supporting instructional materials reviews; and
• Master’s degree.

Salary

The salary for this position is $102,000 – $139,000 annually. At EdReports, we determine final salaries based on the role’s requirements and the candidate’s experience and skills, while maintaining equity within our compensation bands. To support fairness and provide opportunities for growth, we typically offer salaries at or below the midpoint of the range. All salary offers are non-negotiable to ensure consistency and equity across the organization.

Benefits

We know the importance of living a fulfilling, healthy life–both professionally and personally. That’s why some of the benefits we offer include:

• Unlimited Discretionary Time Off (DTO) and Sick Time,
• 21 days of paid holidays and office closure days in 2026,
• Monthly Communications Reimbursement,
• Initial home office and technology setup stipend,
• EdReports pays for 90% of health care for both the employee and their immediate family, and
• 401k that new hires become eligible for after six months of employment (includes safe harbor, employer match, etc.).

Work Authorization Requirements

All EdReports employees must reside in and be authorized to work in the United States. EdReports does not sponsor employment visas, and we are unable to consider candidates residing outside the U.S.

Physical Requirements

Work is normally performed in a remote office environment including, but not limited to standing and sitting for long periods of time; and fine-finger and hand manipulation to operate a computer and keyboard. Employee is required to have close visual acuity to perform an activity such as preparing and analyzing electronic information, transcribing, viewing a computer terminal, and extensive reading. This person will travel by car, air, or other transportation (as indicated in the Travel section) and should be able to physically withstand the demands of such travel. Employee may be required to walk for long distances at retreat venues or other relevant sites.

Core Competencies

• COMMITMENT TO DIVERSITY, BELONGING, INCLUSION, AND EQUITY: Actively welcome diverse perspectives, center equity in decision-making, foster authentic and inclusive relationships that promote a sense of belonging, confront biases to build understanding, and continuously build knowledge of systemic inequities to inform behaviors that lead to an inclusive organizational culture.
• ACCOUNTABILITY: Proficiently organize projects aligned with overarching objectives while proactively addressing challenges; ensure timely and high-quality fulfillment of responsibilities.
• COMMUNICATION: Effectively engage stakeholders, actively listen to others, convey information for desired results, and adapt style to foster relationships and trust.
• CONTINUOUS IMPROVEMENT: Consistently reflect, seek feedback, and apply new insights; identify and implement solutions that enhance individual, team, and overall performance.
• CORE EXPERTISE: Possess skills, knowledge, and abilities to perform essential duties; keeps knowledge current; utilize multiple points of view to achieve goals and is a subject matter resource for others.
• ORGANIZATIONAL STEWARDSHIP: Cultivate external relationships, uphold policies, leverage historical insights, actively participate in organizational improvement, and adapt to align with the needs of the organization.

We Value All Voices

EdReports is committed to equal-employment principles and we recognize the value of committed employees who feel they are being treated in an equitable and professional manner. We strive to find ways to attract, develop, and retain the talent needed to meet business objectives, and to recruit and employ highly qualified individuals representing the diverse communities in which we live, work, and serve. As such, all employment decisions at EdReports are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, veteran or disability status, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

We are also committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the selection process, please direct your inquiries to our HR department at careers@edreports.org.

Please Note: This is a Utah-based hybrid position which will require some regular in-office days each week. Additionally, employment with BambooHR is contingent on passing both a background and credit check.

AI at BambooHR

At BambooHR, we’re all about setting people free to do great work, and we believe AI is a powerful partner in that mission. We’re leaning into intelligent tools to streamline our workflows, giving us more time for high-impact innovation. We look for curious, forward-thinking people who are ready to explore how AI can elevate their work and help us reimagine the future of HR.

Essential Job Duties

Digital Customer Education Specialist, Premium & Paid Programs independently designs and delivers premium and paid HR education experiences — including certification programs, cohorts, workshops, learning labs, LMS courses, and short-form digital education. This role builds depth across HR practice areas such as compliance, performance management, and AI fluency and AI workforce strategy, partnering with subject-matter experts to translate expert knowledge and research into clear, actionable learning that helps customers adopt BambooHR and become more self-sufficient. The Specialist II uses AI across research, drafting, personalization, production, and program operations to increase speed, scale, and consistency, applies instructional design judgment to improve effectiveness, and analyzes performance signals to recommend improvements in timing, sequencing, modality, and content clarity. This role partners cross-functionally with Marketing, GTM, Customer Success, Product, and Knowledge Governance to ensure education is accurate, aligned to product releases and customer journey needs, and contributes to measurable adoption, retention, lead generation, and paid-program outcomes.

You will:

• Design and deliver premium and paid HR education experiences end-to-end across modalities (certification programs, cohorts, webinars, workshops, learning labs, LMS courses, microlearning), including audience and learning-needs analysis, learning objectives, session plans, exercises, assessments, job aids, and facilitator materials.
• Develop education across HR practice areas — including compliance, performance management, and related people topics — as well as AI fluency and AI workforce strategy, going deep enough to teach credibly with SME support.
• Partner with internal and external subject-matter experts to turn expert knowledge and research into structured, practical curricula without needing to be the deepest expert in every topic.
• Create scripts, slides, videos, and short-form learning assets using AI-assisted research, drafting, and editing while maintaining accuracy, accessibility, and clarity; prototype content independently before handing it to the broader production team.
• Build clear calls to action into education experiences that generate qualified leads and support pipeline and paid-program growth, in partnership with Marketing and GTM.
• Facilitate and co-facilitate live customer sessions and adapt delivery in real time based on customer questions, context, and learner needs.
• Define success measures for owned sessions/assets and monitor performance signals (webinar metrics, LMS analytics, and in-product signals where available), including enrollment, completion, certification, and lead-conversion signals where available.
• Partner with Journey Operations to recommend improvements to education timing and sequencing based on customer behavior signals and learning performance insights.
• Manage multiple moderate-complexity projects and content updates, including stakeholder review cycles, versioning, and release readiness updates, and maintain quality, consistency, and accuracy as paid programs scale.
• Partner with Product, Product Marketing, Support, and Knowledge Governance to ensure content accuracy, consistency, and alignment to standards.
• Identify content gaps and propose improvements to increase self-service effectiveness, strengthen the value customers receive from paid and premium programs, and reduce repetitive support needs.

What You Need to Get the Job Done

• 2+ years of experience in customer education, enablement, training, instructional design, or a related field (or equivalent practical experience), including experience building or delivering education customers pay for — premium content, paid programs, cohort learning, certification, or professional services.
• Strong facilitation and co-facilitation skills and communication skills with the ability to adapt during live customer sessions.
• Solid instructional design and adult learning foundations; ability to simplify complex workflows and product concepts and to turn SME knowledge and research into practical learning.
• Working knowledge of HR practice areas such as compliance and performance management, with the ability to build depth quickly by leaning on subject-matter experts.
• Applied AI fluency: uses AI to accelerate research, design, production, program operations, demonstrations, and learner support, with strong judgment for evaluating and correcting AI outputs; familiarity with AI workforce strategy topics.
• Strong collaboration and project execution skills across multiple stakeholders; ability to manage multiple priorities and deadlines, including work with Marketing, GTM, and Customer Success partners.

What Will Make Us REALLY Love You

• Experience with LMS/course building, webinar platforms, microlearning, and in-product education tools.
• Familiarity with product analytics (e.g., Pendo) and using customer behavior signals to inform education recommendations.
• Experience partnering with Knowledge Governance on content standards, reuse models, and versioning.
• Experience contributing to certification or credentialing programs.
• Experience in HR, HR technology, people consulting, talent development, or workforce transformation.
• Exposure to responsible AI practices, organizational AI adoption, or change management.
• Experience in SaaS or another fast-moving, customer-facing technology environment.

What You’ll Love About Us

• A Great Company Culture that has been recognized by multiple organizations like Inc, and Salt Lake Tribune
• Comprehensive health, life, and disability insurance
• Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life
• 401k plans with up to 6% company match
• $2000 Paid-Paid Vacation bonus
• EAP through Headspace
• Check out all our benefits that benefit you

About Us

At BambooHR, we’re building something different: we’re building a people intelligence platform that transforms HR and sets people free to do great work! We’re a proven market leader driving innovation while building lasting success through thoughtful, sustainable growth. Here, you’ll find a place that champions growth: both professional and personal, both individual and collective.

We invest in potential, giving you the space to stretch your capabilities and turn good ideas into reality while providing the safety net of a supportive, values-driven culture. Our approach combines meaningful work with meaningful lives, offering competitive benefits, professional development, and the flexibility to thrive both in and outside the office.

What sets us apart isn’t just what we do, but how we do it: with openness, integrity, and a shared commitment to doing the right thing. Join us in creating HR software that makes work better for everyone, while we make work better for you.

BambooHR is committed to the full inclusion of all qualified individuals and will ensure that persons with disabilities are provided reasonable accommodations throughout the hiring process.  If you would like to request accommodations, please let your recruiter know.

BambooHR is An Equal Opportunity Employer–M/F/D/V Because our team members are trusted to handle sensitive information, we require all candidates that receive and accept employment offers to complete a background check before being hired.

For information on California Privacy Policy, click here.

Our process utilizes AI as an assistant to efficiently process and analyze candidate data. Recruiters and hiring managers maintain full oversight and accountability, ensuring that all final selection and rejection decisions are human-made and based solely on objective job qualifications. Please see our General Privacy Notice and California Privacy Notice for more details.

See our AI Guidelines for Candidates for details on how BambooHR uses AI in recruiting, how we expect candidates to use AI, and what is not allowed.

Please Note: This is a Utah-based hybrid position which will require some regular in-office days each week. Additionally, employment with BambooHR is contingent on passing both a background and credit check.

AI at BambooHR: At BambooHR, we believe in leveraging cutting-edge technology to empower people and transform HR. We’re actively integrating AI into our solutions and workflows to enhance efficiency and drive innovation. To that end, we’re looking to our existing team members and future hires to share this forward-thinking mindset: individuals who are curious about AI’s potential, eager to learn and adapt, and ready to explore how intelligent tools can elevate their work along with BambooHR’s impact on setting people free to do great work. Join us in reimagining the future of HR!

Essential Job Duties

The Sr. Digital Customer Education Specialist defines and owns BambooHR’s market-facing premium and paid HR education programs — including certifications, cohorts, and workshops — and serves as a standards-setter for instructional design and facilitation excellence across the Digital Customer Education team. This role shapes the topic roadmap and SME strategy across HR practice areas such as compliance and performance management, as well as AI fluency and AI workforce strategy, and owns outcomes across the full program lifecycle — discovery, design, delivery, measurement, and iteration. It architects complex, behavior-changing learning experiences that build durable customer capability, reduce friction, accelerate time-to-value, and improve adoption and self-service outcomes. The Sr. Specialist facilitates advanced customer-facing sessions (certification cohorts, webinars, learning labs, workshops) with expert-level presence and real-time adaptation, consulting and coaching senior HR practitioners in their own context, while mentoring teammates in facilitation craft, narrative clarity, and AI-enabled workflows. Working cross-functionally with Marketing, GTM, Customer Success, Product, and CX leadership, this role uses systems thinking and learning analytics to identify where education can create measurable customer value and influence commercial outcomes — lead generation, paid-program monetization, adoption, retention, and expansion — and shapes the education strategy and standards for these programs within the broader education roadmap.

You will:

• Define and own the premium and paid HR education portfolio end-to-end, from customer discovery and scope recommendation through delivery, measurement, and iteration.
• Shape the topic roadmap and SME strategy across HR practice areas and AI capability, including which topics warrant paid programs, certification, or premium content.
• Lead major education programs and flagship learning experiences with measurable outcomes tied to customer value, adoption, self-service, and customer success, and to the commercial outcomes the programs are intended to create.
• Define the learning approach for assigned complex topic areas, product areas, or journey stages, including goals, program and certification architecture, sequencing recommendations, and measurement plans.
• Lead cross-functional delivery for flagship programs (scope, dependencies, stakeholder alignment, launch readiness, and post-launch iteration).
• Design the call-to-action and conversion approach for education experiences with Marketing and GTM, and proactively surface opportunities where education can generate leads or create new and expanded revenue.
• Create reusable templates, playbooks, and best practices that raise quality and consistency across the team, and hold quality, consistency, and accuracy as paid programs scale.
• Mentor Specialist I/II team members through feedback, reviews, co-facilitation, and coaching.
• Design multi-layered learning experiences that drive behavior change and adoption through practice, reinforcement, and learner-centered progression.
• Build and direct the SME model — recruiting, briefing, and leveraging internal and external experts — and translate expert knowledge, research, and HR domain expertise into structured, scalable curricula: objectives, session plans, exercises, assessments, job aids, facilitator guides, digital courses, and video.
• Host and facilitate complex customer sessions with advanced instructional presence, clarity, empathy, and real-time adaptation, consulting and coaching senior practitioners live.
• Ensure learning aligns to customer goals, product expectations, and journey context; adjust delivery based on questions and sentiment.
• Use AI to redesign how programs are researched, designed, produced, delivered, and operated, and build reusable workflows and prompt libraries that improve quality and velocity across the team.
• Lead AI experimentation for segmentation, personalization, and optimization for owned programs.
• Evaluate emerging AI tools and recommend integration opportunities that improve effectiveness and measurable outcomes, and set standards for accurate, responsible use.
• Use analytics and experimentation to improve timing, modality, content clarity, and learning effectiveness through iterative testing.
• Partner with Journey Operations to recommend signal-based education interventions and education-led solutions to adoption blockers.
• Translate customer learning insights into actionable recommendations for Product, Product Marketing, and Digital Service experiences.
• Represent education in strategic conversations with Marketing, GTM, Product, Product Marketing, Support, and CX leadership; influence decisions through insight, data, and narrative clarity.
• Align stakeholders on learning goals, constraints, and success measures for owned programs; communicate risks and tradeoffs clearly.

What You Need to Get the Job Done

• 5+ years of experience in customer education, enablement, instructional design, or digital learning (or equivalent practical experience), including material ownership of revenue-generating education — premium content, paid programs, certification, cohort learning, or professional services — from discovery through delivery and measurement.
• Expert-level facilitation skills with real-time adaptation and strong customer-facing presence, including consulting and coaching credibility with senior HR practitioners.
• Advanced instructional design and adult learning expertise with a track record of behavior-change outcomes and of turning SME knowledge and research into scalable curricula.
• Depth or demonstrated ability to build depth in HR practice areas such as compliance and performance management, plus fluency in AI capability and AI workforce strategy topics.
• High applied AI fluency with a demonstrated ability to redesign programs, workflows, and delivery models using AI — not only to accelerate production — and to evaluate AI outputs for accuracy and fit.
• Commercial and GTM partnership: understands customer expectations, scope, positioning, and how education generates leads and creates measurable business value.
• Strong systems thinking, synthesis, and narrative clarity; ability to influence cross-functional, Marketing, and GTM leaders.
• Demonstrated ability to mentor others through feedback, coaching, and standards-setting.
• Bachelor’s degree or equivalent practical experience required.

What Will Make Us REALLY Love You

• Experience designing lifecycle-triggered learning and in-product education experiences.
• Experience with learning analytics, experimentation frameworks, and connecting education outcomes to adoption metrics.
• Experience creating reusable playbooks/standards that scale quality across a team.
• Experience designing or owning certification or credentialing programs.
• Experience in HR, HR technology, people consulting, talent development, or workforce transformation.
• Experience with responsible AI, organizational AI adoption, change management, or AI governance.
• Experience in SaaS or another fast-moving, customer-facing technology environment.

What You’ll Love About Us

• A Great Company Culture that has been recognized by multiple organizations like Inc, and Salt Lake Tribune
• Comprehensive health, life, and disability insurance
• Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life
• 401k plans with up to 6% company match
• $2000 Paid-Paid Vacation bonus
• EAP through Headspace
• Check out all our benefits that benefit you

About Us

At BambooHR, we’re building something different: we’re building a people intelligence platform that transforms HR and sets people free to do great work! We’re a proven market leader driving innovation while building lasting success through thoughtful, sustainable growth. Here, you’ll find a place that champions growth: both professional and personal, both individual and collective.

We invest in potential, giving you the space to stretch your capabilities and turn good ideas into reality while providing the safety net of a supportive, values-driven culture. Our approach combines meaningful work with meaningful lives, offering competitive benefits, professional development, and the flexibility to thrive both in and outside the office.

What sets us apart isn’t just what we do, but how we do it: with openness, integrity, and a shared commitment to doing the right thing. Join us in creating HR software that makes work better for everyone, while we make work better for you.

BambooHR is committed to the full inclusion of all qualified individuals and will ensure that persons with disabilities are provided reasonable accommodations throughout the hiring process.  If you would like to request accommodations, please let your recruiter know.

BambooHR is An Equal Opportunity Employer–M/F/D/V Because our team members are trusted to handle sensitive information, we require all candidates that receive and accept employment offers to complete a background check before being hired.

For information on California Privacy Policy, click here.

Our process utilizes AI as an assistant to efficiently process and analyze candidate data. Recruiters and hiring managers maintain full oversight and accountability, ensuring that all final selection and rejection decisions are human-made and based solely on objective job qualifications. Please see our General Privacy Notice and California Privacy Notice for more details.

See our AI Guidelines for Candidates for details on how BambooHR uses AI in recruiting, how we expect candidates to use AI, and what is not allowed.

About ePromos

ePromos Promotional Products, LLC, has been a leading industry distributor in the promotional space for over 20 years!  Our award-winning website combined with our sales strategy, service capabilities and enterprise level solutions consistently set us apart.

As a remote-first company, ePromos embraces flexibility, collaboration, and continuous improvement. Our team is composed of passionate professionals who thrive in a fast-paced, performance-driven culture where ideas are valued and innovation is encouraged.  Our values are strong with a deep-rooted emphasis on giving back as part of our ePromos Cares mission.

At ePromos, we don’t just sell products—we help build brands. Join us and be part of a company that’s redefining the promotional marketing space through strategic thinking, bold creativity, and a people-first approach.

BASIC FUNCTION SUMMARY:

The Corporate Trainer is responsible for designing, delivering, and evaluating practical learning programs and resources that strengthen employee capability, operational consistency, data integrity, customer experience, and cross-functional collaboration. This role supports Sales, Operations, Marketing, Merchandising, and other business functions as needed.

The Corporate Trainer translates company standards, systems, workflows, and standard operating procedures into practical learning experiences for new and existing employees. Our Corporate Trainer will partner with managers, functional leaders, and subject-matter experts to identify training needs, develop learning content, facilitate instruction, and evaluate learning effectiveness. The role will maintain accessible, engaging training materials and learning resources within appropriate platforms, reflecting the value of organized, practical, and user-friendly internal content.

The following duties are not intended to serve as a comprehensive list of all duties required for this position.  The job description is a summary of the major duties and responsibilities.  This role may not be required to perform all duties listed and may be expected to perform additional duties as requested.

ESSENTIAL FUNCTIONS: Duties, Skills, Responsibilities, and Expectations:

Training & Development

• Lead and coordinate the company’s day-to-day training and development efforts by partnering with functional leaders and subject-matter experts to identify training needs, skill gaps, and knowledge gaps.
• Develop and facilitate instructor-led, virtual, self-paced, and on-the-job training for new and existing employees.
• Create role-based onboarding plans, training pathways, refresher training, job aids, process guides, knowledge checks, and assessments tailored to different roles and audiences.

Training Content & Business Processes

• Develop, organize, maintain, and deliver training content across key company systems, processes, and business functions.
• Partner with subject-matter experts to translate company processes and SOPs into clear, practical, and effective learning resources.
• Training areas may include brand standards, data standards, sourcing, order processing, NetSuite, security, sales processes, company-wide processes, Jira, Confluence, and cross-functional workflows.

Training Effectiveness & Continuous Improvement

• Coordinate training sessions, workshops, coaching opportunities, process reviews, and assessments while monitoring participation, completion, knowledge checks, feedback, and other applicable training metrics.
• Evaluate training effectiveness using employee and manager feedback, operational metrics, quality findings, and recurring process issues. Identify opportunities to improve training content, learning delivery, process understanding, and knowledge retention.

Employee & HR Support

• Serve as a member of the HR team and provide day-to-day support to employees and managers on general HR training questions, processes, and resources.
• Serve as a first point of contact for routine HR training inquiries, provide guidance within established HR processes, and direct employees to the appropriate HR resource when additional support or expertise is needed.
• Support HR tickets and employee requests through timely follow-up, documentation, and resolution.

Employee Experience & Culture

• Support employee engagement, culture, and employee experience initiatives in partnership with the HR team. Assist with communications, employee programs, recognition initiatives, events, and other activities designed to strengthen employee connection and engagement.
• Help ensure employees have access to clear, consistent, and easy-to-understand information about company programs, processes, and resources.

HR Administration & Compliance

• Support the HR team with maintaining accurate employee records, HR documentation, and required files. Assist with HR reporting, audits, compliance activities, and other administrative processes as needed.
• Maintain confidentiality and exercise appropriate discretion when handling sensitive employee, payroll, benefits, and company information.

Cross-Functional Partnership

• Build strong working relationships with managers, functional leaders, subject-matter experts, and employees across the organization.
• Partner with departments to understand business needs, translate operational knowledge into effective training, and promote consistent understanding and execution of company processes and expectations.

Special Projects & HR Support

• Participate in HR projects and organizational initiatives that support employee development, process improvement, compliance, culture, and the overall employee experience.
• Take on additional HR, training, and organizational projects as needed based on company priorities and evolving business needs.

SUCCESS MEASURES:

Success in this role will be demonstrated through measurable improvements in training effectiveness, employee readiness, process adoption, and knowledge accessibility, including:

• Training programs are delivered on schedule with strong participation and completion rates for assigned audiences.

• New hires and employees transitioning into new responsibilities demonstrate improved readiness and proficiency within expected timeframes.

• Employees demonstrate understanding of key processes, systems, and expectations through knowledge checks, assessments, demonstrations, or other appropriate measures.

• Participant and manager feedback reflects that training is practical, relevant, accessible, and applicable to day-to-day responsibilities.

• Training contributes to improved adoption and consistent use of company systems, workflows, SOPs, and required processes.

• Training initiatives contribute to reductions in recurring errors, data-quality issues, process gaps, and avoidable rework where training is identified as a contributing factor.

• Training materials, job aids, and resources are current, organized, searchable, and maintained in the appropriate knowledge-management platform.

• Managers and subject-matter experts actively engage with the Trainer to identify needs, develop content, reinforce learning, and evaluate effectiveness.

• Training programs are regularly reviewed and adjusted based on learner feedback, manager input, business metrics, process changes, and identified knowledge gaps.

MINIMUM REQUIREMENTS:

• Bachelor’s degree in Learning and Development, Human Resources, Business, Communications, Organizational Development, or a related field;
• 3+ years of experience in corporate training, learning and development, operations training, sales enablement, HR, supply chain, or a related business function.
• Experience supporting both customer-facing and operational teams in a fast-paced business environment.
• Demonstrated ability to design and facilitate engaging adult-learning programs for diverse employee populations.
• Strong working knowledge of instructional design principles, adult learning methodologies, assessment development, and training evaluation.
• Experience developing and maintaining SOPs, process documentation, job aids, and knowledge-management resources.
• Proficiency with Microsoft Office, presentation tools, and virtual training platforms.
• Strong facilitation, presentation, written communication, organizational, and project-management skills.
• Ability to translate detailed systems, process, and policy information into clear and practical learning content.
• Ability to build credibility and productive partnerships with individual contributors, managers, executives, and subject-matter experts.

WORKING CONDITIONS:

• Position is fully remote to the US only
• Ability to accommodate multiple time zones with primary ET (EST/EDT)
• Dedicated workspace and high-speed internet
• Frequent video conference/email/chat

PHYSICAL DEMANDS:

• Maintaining a stationary position for up to 80% of the workday
• Consistently operate a computer and other productivity equipment, including keyboard, webcam, and document scanner
• Clarity of vision of 30” or less
• Ability to perceive sound in the capacity of oral communication
• Exertion of up to 10 lbs. of force as related to the lifting or moving of objects

The base salary range for this role is $65,000 to $75,000 per year. Compensation for this role will vary based on factors such as qualifications, experience, skill level, and competencies. The Company will meet minimum wage or the minimum of the pay range (whichever is higher) based on city, county, and state requirements.

We are an Equal Opportunity Employer!

ePromos is committed to creating a diverse workplace environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

We do not accept resume submissions from third party recruiters.

Want to make a difference? Join an organization committed to sharing the hope of true transformation with those impacted by incarceration for nearly 50 years.

Prison Fellowship® is the nation’s largest Christian nonprofit equipping the Church to serve currently and formerly incarcerated people and their families, and to advocate for justice and human dignity. Prison Fellowship and its church partners encounter Jesus with those behind bars, breaking cycles of crime and prayerfully anticipating a revival of justice, mercy, and hope in our culture.

Prison Fellowship® is an organization committed to the highest standards of conduct, ethics and Christian values. Our conduct is guided by and grounded in the Bible, as reflected in our Statement of Faith below.

What we are looking for:

​A creative and team-focused Instructional Designer who is in agreement with Prison Fellowship’s Statement of Faith and Code of Conduct to develop instructional content and learning experiences for program participants, staff, and volunteers in a fast-paced environment. In this role, you will analyze business goals, performance gaps, and learner needs to determine the right learning or performance support solution.

Expectations of this role:

• Maintain an active relationship with Jesus Christ and support the ministry through prayer and actions
• Analyze business goals, performance gaps, and learner needs to determine the right learning or performance support solution, translate2 ambiguous requirements into effective instructional strategies, and define measurable learning objectives aligned to desired behaviors and outcomes
• Design and develop learning experiences for volunteers, program participants (e.g., prisoners, wardens, church partners, and other partner organizations), and Prison Fellowship staff, by creating engaging learning deliverables for eLearning, instructor-led materials, virtual training, and job aids
• Write and refine clear, concise course content, scripts, scenarios, and assessments aligned to learning objectives. Effectively self-edit and revise for clarity and instructional effectiveness, while ensuring consistency with organizational style, brand, and messaging
• Collaborate effectively with stakeholders and subject matter experts by asking insightful questions to uncover true performance needs, while clearly communicating instructional design rationale, managing expectations, and incorporating feedback
• Collaborate cross-functionally with editorial, video, graphic design and other marketing partners to consult on, coordinate, and deliver cohesive, high-quality learning assets that align with brand and communication standards
• Partner closely with project managers to help define project scope, tasks, and timelines
• Provide in-person or virtual facilitation for end-users and/or trainers as needed
• Serve as an admin of Prison Fellowship learning platforms (e.g., adding new courses and users into the LMS)

Qualifications:

• Bachelor’s degree in instructional design, adult education, curriculum design or similar; graduate degree preferred
• 5 years of instructional design experience
• Solid background in adult education, curriculum design, instructional technology, and instructional design; facilitation skills preferred
• Strong knowledge of MS Office productivity tools, project management tools, and storyboarding; experience using Articulate Rise desired
• Strong interpersonal and communication skills as well as client-facing customer service skills
• This is a remote/virtual position in the United States

What we offer:

At Prison Fellowship, our goal is to support the total well-being of all our employees. Our benefit offerings for full-time employees include health, dental, vision, life, and disability insurance, retirement account funding, flexible spending accounts, paid maternity and parental leave benefits, and more. Our outstanding benefits package includes paid leave starting at 39 days (14 holidays, 15 vacation days, 10 sick days) after one year of employment. Part-time employees working at least 20 hours per week on a regular basis are eligible for select offerings, not inclusive of health benefits, on a pro-rated basis. In addition, we offer a team-oriented, mission-driven, supportive environment with cutting-edge technology solutions and tremendous opportunity for growth and development.

Salary at Prison Fellowship is determined by a variety of factors. For this position, the salary range is projected to be between $72,000 and $80,000.

Visit the employment page on our website to learn more about Prison Fellowship, and check out our YouTube channel to see how Prison Fellowship is transforming lives!

OUR STATEMENT OF FAITH

The Foundation of What We Believe

As a Christian organization, Prison Fellowship believes in the full authority of the Bible as God’s inspired word and the complete tenets of the Apostles’ Creed and the Nicene Creed.

We believe in one God, Creator and Lord of the Universe, the co-eternal Trinity; Father, Son, and Holy Spirit. We believe that Jesus Christ, God’s Son, was conceived by the Holy Spirit, born of the Virgin Mary, lived a sinless life, died a substitutionary atoning death on the cross, rose bodily from the dead and ascended to heaven where, as truly God and truly man, He is the only mediator between God and man. We believe that the Bible is God’s authoritative and inspired Word, without error in all its teachings.

How We Are Compelled to Live and to Act

We believe that Christians, both individually and corporately, must submit to the Bible as God’s authoritative, divine and inspired Word, in all matters of belief and conduct.

Applicants have rights under Federal Employment laws:

• Equal Employment Opportunity (EEO)
• Employee Polygraph Protection Act (EPPA)
• Family and Medical Leave Act (FMLA)

Want to make a difference? Join an organization committed to sharing the hope of true transformation with those impacted by incarceration for nearly 50 years.

Prison Fellowship® is the nation’s largest Christian nonprofit equipping the Church to serve currently and formerly incarcerated people and their families, and to advocate for justice and human dignity. Prison Fellowship and its church partners encounter Jesus with those behind bars, breaking cycles of crime and prayerfully anticipating a revival of justice, mercy, and hope in our culture.

Prison Fellowship® is an organization committed to the highest standards of conduct, ethics and Christian values. Our conduct is guided by and grounded in the Bible, as reflected in our Statement of Faith below.

What we are looking for:

​A creative and team-focused Instructional Designer who is in agreement with Prison Fellowship’s Statement of Faith and Code of Conduct to develop instructional content and learning experiences for program participants, staff, and volunteers in a fast-paced environment. In this role, you will analyze business goals, performance gaps, and learner needs to determine the right learning or performance support solution.

Expectations of this role:

• Maintain an active relationship with Jesus Christ and support the ministry through prayer and actions
• Analyze business goals, performance gaps, and learner needs to determine the right learning or performance support solution, translate2 ambiguous requirements into effective instructional strategies, and define measurable learning objectives aligned to desired behaviors and outcomes
• Design and develop learning experiences for volunteers, program participants (e.g., prisoners, wardens, church partners, and other partner organizations), and Prison Fellowship staff, by creating engaging learning deliverables for eLearning, instructor-led materials, virtual training, and job aids
• Write and refine clear, concise course content, scripts, scenarios, and assessments aligned to learning objectives. Effectively self-edit and revise for clarity and instructional effectiveness, while ensuring consistency with organizational style, brand, and messaging
• Collaborate effectively with stakeholders and subject matter experts by asking insightful questions to uncover true performance needs, while clearly communicating instructional design rationale, managing expectations, and incorporating feedback
• Collaborate cross-functionally with editorial, video, graphic design and other marketing partners to consult on, coordinate, and deliver cohesive, high-quality learning assets that align with brand and communication standards
• Partner closely with project managers to help define project scope, tasks, and timelines
• Provide in-person or virtual facilitation for end-users and/or trainers as needed
• Serve as an admin of Prison Fellowship learning platforms (e.g., adding new courses and users into the LMS)

Qualifications:

• Bachelor’s degree in instructional design, adult education, curriculum design or similar; graduate degree preferred
• 5 years of instructional design experience
• Solid background in adult education, curriculum design, instructional technology, and instructional design; facilitation skills preferred
• Strong knowledge of MS Office productivity tools, project management tools, and storyboarding; experience using Articulate Rise desired
• Strong interpersonal and communication skills as well as client-facing customer service skills
• This is a remote/virtual position in the United States

What we offer:

At Prison Fellowship, our goal is to support the total well-being of all our employees. Our benefit offerings for full-time employees include health, dental, vision, life, and disability insurance, retirement account funding, flexible spending accounts, paid maternity and parental leave benefits, and more. Our outstanding benefits package includes paid leave starting at 39 days (14 holidays, 15 vacation days, 10 sick days) after one year of employment. Part-time employees working at least 20 hours per week on a regular basis are eligible for select offerings, not inclusive of health benefits, on a pro-rated basis. In addition, we offer a team-oriented, mission-driven, supportive environment with cutting-edge technology solutions and tremendous opportunity for growth and development.

Salary at Prison Fellowship is determined by a variety of factors. For this position, the salary range is projected to be between $72,000 and $80,000.

Visit the employment page on our website to learn more about Prison Fellowship, and check out our YouTube channel to see how Prison Fellowship is transforming lives!

OUR STATEMENT OF FAITH

The Foundation of What We Believe

As a Christian organization, Prison Fellowship believes in the full authority of the Bible as God’s inspired word and the complete tenets of the Apostles’ Creed and the Nicene Creed.

We believe in one God, Creator and Lord of the Universe, the co-eternal Trinity; Father, Son, and Holy Spirit. We believe that Jesus Christ, God’s Son, was conceived by the Holy Spirit, born of the Virgin Mary, lived a sinless life, died a substitutionary atoning death on the cross, rose bodily from the dead and ascended to heaven where, as truly God and truly man, He is the only mediator between God and man. We believe that the Bible is God’s authoritative and inspired Word, without error in all its teachings.

How We Are Compelled to Live and to Act

We believe that Christians, both individually and corporately, must submit to the Bible as God’s authoritative, divine and inspired Word, in all matters of belief and conduct.

Applicants have rights under Federal Employment laws:

• Equal Employment Opportunity (EEO)
• Employee Polygraph Protection Act (EPPA)
• Family and Medical Leave Act (FMLA)

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ABOUT ALU

ALU provides higher education for a higher purpose. Our students declare missions, not majors.They develop the real-world skills to take on the world’s most pressing challenges. And they take ownership of their learning from day one through our peer and student-led approach – because ALU believes in the power and agency of young people to start shaping the future right now. Together with a world-class faculty and staff, our students are igniting a ripple of positive impact across Africa and the world.

We are dedicated to fostering an open yet secure environment, balancing the safety of students, staff, and visitors with respect for individual rights, and safeguarding responsibilities.

HOW WE WORK

The ALU Team works in starkly different ways to traditional academic bureaucracies. We approach education from first principles, empower individuals to design, test, and implement creative new ideas, and work closely together to craft transformative learning experiences. We are deeply passionate about our students and excited by the challenge of building something entirely new.

The African Leadership University is committed to ensuring the safety and Well-being of all students under our care. As part of this commitment , we have a comprehensive safeguarding policy in place , which outlines our Zero-tolerance approach to any violation of safeguarding.

ABOUT THE ROLE

The BSc Software Engineering programme is a three-year degree programme with the aim of developing Software Engineering graduates at scale who are well prepared to leverage technology as the first hand solution to solve relevant problems in the continent and beyond and also who are ready to meet the needs of employers globally. This innovative and scalable programme prepares graduates not only with relevant technical skills but also problem solving and leadership skills missing in our tech graduates and promotes learning with a purpose.

The role  of the  Adjunct Curriculum Designer entails the responsibility to successfully design, refine and validate the existing learning components of the programme adhering to the principles of our ALU’s Learning Model and support the periodic review process with a set project plan and key milestones. The candidate will contribute to academic expertise, industry insight, and curriculum design experience to strengthen programme quality, graduate employability and long term programme relevance and work with programme leadership, programme development committee and other key stakeholders during the review process.

We are looking for an individual who can meet requirements as mentioned in the profile below:

Job Description:

• Review, refine, design and validate  the current learning curriculum of the Software Engineering programmes with documentation and  with key attention to details outlined in the respective Project Plan and timelines
• Conduct a comprehensive curriculum gap analysis against global Software Engineering education standards, industry requirements and emerging technology trends
• Review programme learning outcomes, graduate attributes, course sequencing, assessments and competency frameworks and recommend enhancements where required.
• Ensure curriculum alignment with current and emerging domains including Cybersecurity, Cloud Computing, Artificial Intelligence, Machine Learning, Data Engineering, DevOps, Platform Engineering, Software Architecture, Secure Software Development, Product Engineering and other relevant technology fields
• Benchmark the programme against leading international Software Engineering and Computing degree programmes and recommend improvements
• Review and update course specifications, learning outcomes, assessment strategies, practical learning activities and programme documentation
• Collaborate with academic leadership, faculty learning designers and industry stakeholders to validate curriculum recommendations and proposed programme changes
• Ensure programme content reflects current industry practices, future workforce needs and technological advancements
• Support quality assurance, accreditation and periodic programme review requirements through documentation and evidence based recommendations
• Participate in curriculum review workshops, stakeholder consultations and validation sessions
• Provide periodic progress updates against agreed project milestones and deliverables.
• Contribute to the review and update of programme handbooks, curriculum guides and other academic documentation
• Support the Programme Manager in implementing approved curriculum enhancements and recommendations
• Undertake any other reasonable duties related to the successful completion of the curriculum review and redesign project.
• Any other reasonable duties that may be allocated from time to time by the line manager.

Ensure the safety and well-being of all young persons and vulnerable adults with whom we deal,  by adhering to ALU’s comprehensive safeguarding policy, maintaining a zero-tolerance approach to any violations of safeguarding standards

Person Specification:

Essential

• Master’s degree in Software Engineering, Computer Science, Information Systems, Cybersecurity, Artificial Intelligence, Cloud Computing or a closely related discipline and equivalent experience.

• Minimum of 7 years experience in academia, industry or a combination of both within Software Engineering and related computing disciplines

• Demonstrated experience in designing, reviewing, developing or revising undergraduate degree programmes or curricula in Computing, Software Engineering or related disciplines

• Strong expertise in Software Engineering principles, software development methodologies and modern software delivery practices

• Demonstrated knowledge in one or more of the following domains:

  • Cybersecurity
  • Cloud Computing (AWS, Azure, Google Cloud)
  • Software Architecture and Distributed Systems
  • Secure Software Development
  • Generative AI and AI Engineering
  • Product Engineering
  • Artificial Intelligence and Machine Learning
  • Data Engineering and Analytics
  • DevOps and Platform Engineering
  • Full-Stack Software Development

• Experience aligning academic curricula with industry requirements, future skills frameworks and workforce trends

• Experience designing programme learning outcomes, competency frameworks and assessment strategies

• Experience conducting curriculum mapping, programme reviews and academic quality assurance activities

• Experience designing experiential and project-based learning activities that promote collaboration, innovation and real-world problem solving

• Experience reviewing or designing undergraduate capstone projects and work-integrated learning experiences

• Experience with online, blended or technology enabled learning environments.

• Excellent communication, presentation and stakeholder engagement skills

• Excellent analytical, problem-solving and documentation skills

• Excellent time management skills with the ability to work independently and meet project deadlines

• Strong attention to detail and commitment to delivering high-quality outputs

• Ability to work effectively with diverse academic and industry stakeholders

• A growth mindset and passion for innovation in higher education and technology

Desirable

• PhD in Software Engineering, Computer Science, Cybersecurity, Artificial Intelligence or a related discipline
• Experience leading curriculum transformation, accreditation reviews or programme modernization initiatives
• Experience with international curriculum frameworks such as ACM, IEEE, ABET, CDIO or SFIA.
• Experience in instructional design, learning design or digital pedagogy
• Experience working with technology companies, professional bodies, startup ecosystems, incubators or innovation hubs
• Strong regional or international professional network within academia and the technology industry

Start Date: Immediate

End Date: 3 -4  months  [Consultancy]

Enrollment Type: 15 - 25 hrs/week

Number of openings: 2

ABOUT ALU

ALU provides higher education for a higher purpose. Our students declare missions, not majors.They develop the real-world skills to take on the world’s most pressing challenges. And they take ownership of their learning from day one through our peer and student-led approach – because ALU believes in the power and agency of young people to start shaping the future right now. Together with a world-class faculty and staff, our students are igniting a ripple of positive impact across Africa and the world.

We are dedicated to fostering an open yet secure environment, balancing the safety of students, staff, and visitors with respect for individual rights, and safeguarding responsibilities.

HOW WE WORK

The ALU Team works in starkly different ways to traditional academic bureaucracies. We approach education from first principles, empower individuals to design, test, and implement creative new ideas, and work closely together to craft transformative learning experiences. We are deeply passionate about our students and excited by the challenge of building something entirely new.

The African Leadership University is committed to ensuring the safety and Well-being of all students under our care. As part of this commitment , we have a comprehensive safeguarding policy in place , which outlines our Zero-tolerance approach to any violation of safeguarding.

ABOUT THE ROLE

The BSc Software Engineering programme is a three-year degree programme with the aim of developing Software Engineering graduates at scale who are well prepared to leverage technology as the first hand solution to solve relevant problems in the continent and beyond and also who are ready to meet the needs of employers globally. This innovative and scalable programme prepares graduates not only with relevant technical skills but also problem solving and leadership skills missing in our tech graduates and promotes learning with a purpose.

The role  of the  Adjunct Curriculum Designer entails the responsibility to successfully design, refine and validate the existing learning components of the programme adhering to the principles of our ALU’s Learning Model and support the periodic review process with a set project plan and key milestones. The candidate will contribute to academic expertise, industry insight, and curriculum design experience to strengthen programme quality, graduate employability and long term programme relevance and work with programme leadership, programme development committee and other key stakeholders during the review process.

We are looking for an individual who can meet requirements as mentioned in the profile below:

Job Description:

• Review, refine, design and validate  the current learning curriculum of the Software Engineering programmes with documentation and  with key attention to details outlined in the respective Project Plan and timelines
• Conduct a comprehensive curriculum gap analysis against global Software Engineering education standards, industry requirements and emerging technology trends
• Review programme learning outcomes, graduate attributes, course sequencing, assessments and competency frameworks and recommend enhancements where required.
• Ensure curriculum alignment with current and emerging domains including Cybersecurity, Cloud Computing, Artificial Intelligence, Machine Learning, Data Engineering, DevOps, Platform Engineering, Software Architecture, Secure Software Development, Product Engineering and other relevant technology fields
• Benchmark the programme against leading international Software Engineering and Computing degree programmes and recommend improvements
• Review and update course specifications, learning outcomes, assessment strategies, practical learning activities and programme documentation
• Collaborate with academic leadership, faculty learning designers and industry stakeholders to validate curriculum recommendations and proposed programme changes
• Ensure programme content reflects current industry practices, future workforce needs and technological advancements
• Support quality assurance, accreditation and periodic programme review requirements through documentation and evidence based recommendations
• Participate in curriculum review workshops, stakeholder consultations and validation sessions
• Provide periodic progress updates against agreed project milestones and deliverables.
• Contribute to the review and update of programme handbooks, curriculum guides and other academic documentation
• Support the Programme Manager in implementing approved curriculum enhancements and recommendations
• Undertake any other reasonable duties related to the successful completion of the curriculum review and redesign project.
• Any other reasonable duties that may be allocated from time to time by the line manager.

Ensure the safety and well-being of all young persons and vulnerable adults with whom we deal,  by adhering to ALU’s comprehensive safeguarding policy, maintaining a zero-tolerance approach to any violations of safeguarding standards

Person Specification:

Essential

• Master’s degree in Software Engineering, Computer Science, Information Systems, Cybersecurity, Artificial Intelligence, Cloud Computing or a closely related discipline and equivalent experience.

• Minimum of 7 years experience in academia, industry or a combination of both within Software Engineering and related computing disciplines

• Demonstrated experience in designing, reviewing, developing or revising undergraduate degree programmes or curricula in Computing, Software Engineering or related disciplines

• Strong expertise in Software Engineering principles, software development methodologies and modern software delivery practices

• Demonstrated knowledge in one or more of the following domains:

  • Cybersecurity
  • Cloud Computing (AWS, Azure, Google Cloud)
  • Software Architecture and Distributed Systems
  • Secure Software Development
  • Generative AI and AI Engineering
  • Product Engineering
  • Artificial Intelligence and Machine Learning
  • Data Engineering and Analytics
  • DevOps and Platform Engineering
  • Full-Stack Software Development

• Experience aligning academic curricula with industry requirements, future skills frameworks and workforce trends

• Experience designing programme learning outcomes, competency frameworks and assessment strategies

• Experience conducting curriculum mapping, programme reviews and academic quality assurance activities

• Experience designing experiential and project-based learning activities that promote collaboration, innovation and real-world problem solving

• Experience reviewing or designing undergraduate capstone projects and work-integrated learning experiences

• Experience with online, blended or technology enabled learning environments.

• Excellent communication, presentation and stakeholder engagement skills

• Excellent analytical, problem-solving and documentation skills

• Excellent time management skills with the ability to work independently and meet project deadlines

• Strong attention to detail and commitment to delivering high-quality outputs

• Ability to work effectively with diverse academic and industry stakeholders

• A growth mindset and passion for innovation in higher education and technology

Desirable

• PhD in Software Engineering, Computer Science, Cybersecurity, Artificial Intelligence or a related discipline
• Experience leading curriculum transformation, accreditation reviews or programme modernization initiatives
• Experience with international curriculum frameworks such as ACM, IEEE, ABET, CDIO or SFIA.
• Experience in instructional design, learning design or digital pedagogy
• Experience working with technology companies, professional bodies, startup ecosystems, incubators or innovation hubs
• Strong regional or international professional network within academia and the technology industry

Start Date: Immediate

End Date: 3 -4  months  [Consultancy]

Enrollment Type: 15 - 25 hrs/week

Number of openings: 2

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Headquarters: Japan
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About us:    Native Camp is Japan’s No.1 Online English Service counting the highest number of both teachers and students who are learning the English language through our platform. Since 2017, we have started hiring teachers from all around the world, and we have created an environment that makes it easy for them to work and earn while having full flexibility.   We are continuously expanding, introducing new features and teaching materials, and as a result of these efforts, more than 1.3 million members are using our service. Lessons are provided via a unique language platform developed by our company. We have simplified our application process and made it as quick as possible, so joining our team of teachers has never been easier. Join us today to experience the benefits that we provide.   ONLINE ENGLISH TEACHER (Home-Based job position)   What we offer:   ・Complete flexibility (24/7) ・100% remote ・Easy-to-follow teaching materials provided ・No minimum hours per week required ・Frequent incentives offered ・No CV or experience required ・Online support available   Requirements:   ・English Proficiency ・Laptop or PC with a webcam ・Headset with a microphone ・Stable Internet connection and speed ・Quiet environment and plain background   Application Process:   ・Apply through our website ・Do the English Proficiency Test ・Do the System Check and the Demo Lesson ・Complete your profile ・Start Teaching   The whole application process is done online, via desktop. Just follow step by step and the system will guide you through it.   If you have any questions please contact us via our website (Contact Us page).

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Reports to: VP, Sales Enablement

About Axiom

Axiom, a leading global marketplace for on-demand legal talent, is leading a revolution in the legal industry. The Axiom model disrupts the traditional allocation of work to law firms and in-house teams. By matching highly credentialed lawyers and legal talent with legal work across industries and practice areas, Axiom enables clients to become more agile and efficient and empowers lawyers and legal talent to pursue more of the work they love. Axiom serves over half the Fortune 100 with market leading NPS ratings from both its clients and employees.

Role Summary

The Senior Director, Global Enablement Programs is a senior leader responsible for the development, execution, measurement, and continuous improvement of Axiom’s foundational global enablement programs.

This role translates Enablement strategy into high-quality, scalable programs that improve seller and manager capability and drive measurable commercial outcomes. The Senior Director brings strong program architecture, operating discipline, analytical rigor, and cross-functional leadership to ensure Enablement programs are not simply delivered, but adopted, measured, and continuously improved.

As Axiom evolves its Enablement function, this leader will also help establish the operating practices, quality standards, measurement discipline, and processes required to build a high-performing global Enablement organization.

Key Responsibilities

Global Enablement Programs

• Lead the development and execution of foundational, role-agnostic Global Enablement Programs aligned to Axiom’s commercial priorities.

• Translate Enablement strategy into sequenced programs, learning experiences, reinforcement, and field execution.

• Establish clear learning and behavioral objectives for programs and ensure deliverables are designed against those objectives.

• Create greater rigor and consistency in how Enablement programs are developed, launched, reinforced, measured, and improved.

• Partner with Enablement team members and subject-matter experts to ensure programs meet appropriate quality standards and are grounded in sound adult-learning principles.

• Inspect program effectiveness and identify opportunities to simplify, strengthen, or evolve existing approaches.

New-Hire Onboarding & Ramp

• Own the strategy and execution of Axiom’s commercial new-hire onboarding program, with a focus on accelerating readiness, productivity, and ramp.

• Establish a clear learning journey from onboarding through zero-to-first-close, including curriculum sequencing, readiness milestones, practice, reinforcement, and manager involvement.

• Define and track meaningful ramp and productivity milestones rather than relying solely on training completion.

• Continuously evaluate onboarding effectiveness using quantitative and qualitative data and evolve the program based on results.

• Partner closely with sales leaders, frontline managers, subject-matter experts, and cross-functional partners to ensure new hires can translate learning into field performance.

Seller & Manager Capability

• Develop and execute scalable programs that strengthen foundational seller and manager capabilities across the commercial organization.

• Support the evolution and adoption of Axiom’s core sales methods, skills, playbooks, and ways of working.

• Build manager reinforcement and coaching into Enablement programs so frontline managers can drive adoption and sustained behavior change.

• Partner with specialized resources and other Enablement team members on manager-effectiveness initiatives as appropriate.

• Ensure programs connect learning to real commercial situations, practice, application, and measurable behavior change.

Measurement, Analytics & Insights

• Establish KPIs, baselines, and success measures for major Enablement programs from the outset.

• Regularly review commercial performance data, Enablement data, dashboards, field feedback, and other signals to assess effectiveness and identify performance gaps.

• Partner closely with RevOps, GTM Transformation, Sales leadership, and other stakeholders to understand business performance and connect Enablement activity to commercial outcomes.

• Synthesize quantitative and qualitative information into clear hypotheses, insights, and recommendations.

• Identify risks, opportunities, adoption issues, and execution gaps early and bring forward recommendations for action.

• Develop clear reporting on program performance and Enablement impact for senior and executive audiences.

• Build a culture of measurement and continuous improvement across Global Enablement Programs.

Program Quality & Operating Discipline

• Establish clear standards for the design and execution of Enablement programs.

• Ensure major initiatives have defined objectives, audiences, expected behaviors, reinforcement plans, ownership, and measures of success.

• Provide a quality-control layer across Global Programs, reviewing key deliverables and learning experiences for clarity, effectiveness, and alignment to intended outcomes.

• Create repeatable operating practices that improve prioritization, execution, visibility, and accountability across Enablement work.

• Help surface dependencies, risks, resource requirements, and execution gaps before they affect delivery or business outcomes.

• Build practices and processes that can scale as Axiom’s Enablement organization grows.

AI & Enablement Innovation

• Help identify and develop practical applications of AI and emerging technology within Enablement and commercial workflows.

• Partner with appropriate stakeholders to translate new capabilities into scalable learning, adoption, and reinforcement.

• Encourage experimentation and innovation while ensuring new approaches are tied to meaningful business problems and measurable outcomes.

Leadership & Partnership

• Serve as a senior operating partner to the VP, Sales Enablement, helping translate strategy into executable programs and providing data-driven recommendations on priorities, performance, and opportunities.

• Build strong relationships with Sales SVPs, frontline managers, RevOps/GTM Transformation, Marketing, and other commercial partners.

• Maintain close connection to the field to understand performance challenges, emerging needs, and how Enablement programs are landing in practice.

• Navigate complex cross-functional initiatives and orchestrate work across multiple stakeholders.

• Communicate clearly and credibly with senior and executive audiences.

• Help build the capabilities, operating discipline, and culture of Axiom’s evolving Enablement organization.

Experience & Capabilities

• 10+ years of progressive experience in Sales Enablement, Revenue Enablement, Learning & Development, or a related commercial function, including significant leadership experience.

• Experience designing and leading scalable Enablement programs in a complex B2B environment.

• Demonstrated experience building or significantly evolving new-hire onboarding and ramp programs.

• Strong analytical orientation with experience defining KPIs, interpreting performance data, and using insights to improve programs and influence business decisions.

• Strong understanding of adult learning, behavior change, facilitation, reinforcement, and manager-led coaching.

• Demonstrated ability to translate business strategy and performance needs into practical Enablement programs.

• Strong cross-functional leadership and stakeholder-management skills, including experience working with senior sales and business leaders.

• Ability to operate effectively in a fast-moving environment, bring structure to ambiguity, and move from strategy to execution.

• Strong written, verbal, and executive communication skills.

• Builder mindset with the ability to create structure, establish new operating practices, and continuously improve what already exists.

Role Scope / Partnership with the VP

The VP, Sales Enablement retains accountability for enterprise Enablement strategy, portfolio prioritization, organizational design, executive alignment and accountability, investment decisions, and final decision authority.

The Senior Director, Global Enablement Programs is a senior working and operating partner who helps shape strategy within Global Programs and owns the strategy and execution of major delegated programs. The role owns program architecture, execution discipline, quality, measurement and analytics, performance insights, and recommendations for continuous improvement.

For major areas such as new-hire onboarding, the Senior Director has meaningful strategic ownership—not simply project-management responsibility—while the VP retains ultimate accountability for the overall Enablement function and enterprise strategy.

Axiom’s total rewards philosophy is to be transparent and equitable with all job candidates. The salary range for this Director-level U.S.-based remote role is $273,000–$286,000 OTE. You can also participate in our benefits programs, which include healthcare, life and disability coverage, a 401(k) with company match, paid sick and personal time off, paid parental leave, and more. Please note that final compensation is determined by several considerations, including the quality of your experience and expertise, your ability to immediately contribute to Axiom, your potential to progress to the next level, the market in which you are located, and other business considerations.

Accommodation for Individuals with Disabilities: Upon request and consistent with applicable laws, Axiom will attempt to provide reasonable accommodations for individuals with disabilities who require an accommodation to participate in the application process. To request an accommodation to complete the application form, please contact us at benefits@axiomlaw.com and include “Applicant Accommodation” in the subject line.

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