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Content Content Lead at Twist Bioscience

Leads brand voice, content strategy, funnel and evergreen content, integrated campaigns, and content team processes for a life sciences company.

Lead Posted 3 days ago RemoteFirstJobs Product
What this role involves

About the role

Twist Bioscience is looking for a senior Content Lead to be the strategic and creative owner of how we sound, everywhere we show up. This is a partner-level seat at the table for brand voice, content strategy, content marketing, evergreen and funnel content, and integrated 360 campaigns, not a “write the blog posts” role. You’ll work across marketing, brand, product, and sales to make sure every word we put into the world, from a landing page headline to a trade show campaign to a technical white paper, sounds like it came from the same company and pulls its weight commercially.

We need someone who has done this from both sides of the table. Agency-side, where you learned to move fast, pitch ideas, and defend creative under pressure. In-house, where you learned to build systems, work within scientific and regulatory guardrails, and make content strategy stick over the long haul. Life sciences or biotech/pharma experience is essential; you should be comfortable translating complex science into content that’s accurate, credible, and still genuinely compelling to read.

What you’ll own

  • Brand voice and content strategy. Define and evolve our brand voice, tone, and messaging frameworks, and make sure they’re actually usable, not just a slide in a deck nobody opens.
  • Content marketing. Set the strategy and quality bar for content marketing across channels, and partner with writers, designers, and marketers to execute against it.
  • Evergreen content. Build and maintain the core library of content that represents who we are and what we do, the kind that doesn’t expire with a campaign calendar.
  • Funnel content. Architect content across the funnel, from awareness through consideration through conversion, so every stage has the right message in the right format for the right audience.
  • 360 campaigns. Act as the words lead on integrated campaigns spanning digital, events, sales enablement, PR, and social, making sure the creative concept and the copy are built together instead of bolted on at the end.
  • Cross-functional partnership. Be the go-to partner for product marketing, brand, design, and sales on anything language-related, including naming, positioning, messaging hierarchies, and campaign concepts.
  • Team and process leadership. Set standards, give sharp and constructive feedback, and build the systems (style guides, briefs, review processes) that let a growing content function scale without losing quality or voice.

What you bring

  • 10+ years of experience across content strategy, content marketing, and brand/copywriting, with meaningful time spent in a senior or leadership capacity.
  • A career that spans both agency and in-house environments. You understand how each shapes the way you work, and you know how to get the best of both.
  • Direct experience in life sciences, biotech, pharma, or a related scientific/technical industry, with a demonstrated ability to make dense, technical subject matter feel clear and human.
  • A strong point of view on brand voice and a portfolio that shows range, from a single perfectly-tuned headline to a fully integrated campaign.
  • Proven experience building and executing content strategy across the full funnel, not just producing individual assets.
  • Experience leading 360/integrated campaigns and collaborating closely with creative, design, and media partners.
  • Excellent editorial judgment and the confidence to push back on stakeholders, including senior ones, when the words aren’t working.
  • Comfort operating both strategically (frameworks, roadmaps, positioning) and in the weeds, actually writing and editing when it counts.

Nice to have

  • Experience writing for regulated or scientifically rigorous industries where accuracy and compliance are non-negotiable.
  • Background managing or mentoring a team of writers, editors, or content strategists.
  • Familiarity with SEO, content performance measurement, and using data to inform content decisions.

The base cash compensation for this California-based role is below. In addition to base salary, this role is eligible for bonus, equity, and a generous benefits package. Final compensation amounts are determined by multiple factors, including candidate skill, experience, expertise, and location and may vary from the amount listed above. Compensation may be different in other locations.

San Francisco Bay Area Pay Range

$147,000—$201,000 USD

Read the full description
Content Lead Medical Writer - Medical Communications at Avalere

Leads medical writing for healthcare communications, developing accurate, engaging content for clients and patient-focused campaigns.

Lead Hybrid Posted 4 days ago RemoteFirstJobs Product
What this role involves

About Avalere Health

United by one profound purpose: to reach EVERY PATIENT POSSIBLE. At Avalere Health, we ensure every patient is identified, treated, supported, and cared for. Equally. Our Advisory, Medical, and Marketing teams come together – powerfully and intentionally – to forge unconventional connections, building a future where healthcare is not a barrier and no patient is left behind.

Achieving our mission starts with providing enriching, purpose-driven careers for our team that empower them to make a tangible impact on patient lives. We are committed to creating a culture where our employees are empowered to bring their whole selves to work and tap into the power of diverse backgrounds and skillsets to play a part in making a difference for every patient, everywhere.

Our flexible approach to working allows our global teams to decide where they want to work, whether in-office or at home based on team and client need. Major city hubs in London, Manchester, Washington, D.C., and New York, and smaller offices globally, serve as collaboration hubs allowing our teams to come together when it matters. Homeworkers are equally supported, with dedicated social opportunities and resources.

Our inclusive culture is at the heart of everything we do. We proudly support our employees in bringing their whole selves to work with our six Employee Network Groups – Diverse Ability, Family, Gender, LGBTQ+, Mental Health, and Race/Ethnicity. These groups provide opportunities to promote diversity, equity, and inclusion and to connect, learn, and socialise through regular meetings and programs of activity. We are an accredited Fertility Friendly employer with our Fertility Policy, enhanced parental leave, and culture of flexibility ensuring every employee feels supported across their family planning journey and can work in a way that suits their family’s needs.

We are deeply invested in supporting professional growth for our employees through day-to-day career experiences, access to thousands of on-demand training sessions, regular career conversations, and the opportunity for global, cross-capability career moves.

We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse. If you’d like to apply and need adjustments made, you can let us know in your application.

Location: Flexible, remote or hybrid, US or Toronto (East Coast TZ)

About the role

As a Lead Medical Writer, you will take ownership of delivering high-quality, scientifically accurate content across a range of Oncology focused medical communications projects (congress activities, manuscripts, abstracts, posters, plain language summaries) transforming complex data into clear, engaging stories for healthcare professionals. You will lead multiple accounts, ensuring editorial excellence from initial planning through to final review. You will guide and support writers, manage content allocation, and play an active role in strategic client interactions. You will benefit from a clear, structured career pathway, with the opportunity to progress to Associate Scientific Director and beyond as you continue to expand your scientific, strategic and leadership skills. Your expertise will be key to maintaining high quality standards and driving successful outcomes for our clients.

What you’ll do

  • Act as a lead writer and client contact for assigned accounts
  • Develop content, working closely with your assigned project team to ensure quality editorial implementation of all assigned-client programs
  • Effectively and proactively communicate with the editorial, client, vendor and project teams to ensure projects are completed on time and budget
  • Briefing, reviewing, guidance and direction to less experienced writers in account team​
  • Provide high‑quality scientific oversight for assigned large/complex projects or a workstream
  • Drive project delivery and champions processes both internal and external (including compliance)​
  • Provide business development support, investigate, conceptualise, and strategize new medical communications projects and publications to support the assigned-clients needs and opportunities
  • Represent Avalere Health at client meetings, advisory boards, speaker-training meetings, business development initiatives

About you

  • Degree in the life sciences; PharmD or PhD advantageous
  • Ideally 3 years+ experience in medical or scientific writing within a healthcare consultancy or medical communications agency
  • Proven experience in the development of scientific content across a varied range of therapeutic areas, Oncology expertise is advantageous but not essential
  • Demonstrated ability to manage a variety of scientific content types, including publications, and review content for accuracy and flow
  • Proven experience in project ownership and problem-solving, with the ability to work proactively in a collaborative team environment
  • Strong client communication skills and the ability to serve as a reliable point of contact for clients and external experts
  • Ability to provide leadership and mentoring to junior writers
  • Experience managing client relationships and serving as a key point of contact
  • Familiarity with compliance and regulatory guidelines for medical communications

$110,000 - $125,000 a year

We are committed to offering a competitive and fair salary that reflects your location, skills and the experience you will bring to our team. Salary ranges posted are dependent upon experience.

What we can offer

You will receive a 401K plan with an employer match contribution up to 4% (immediately vested), as well as life insurance, disability coverage, and medical, dental, and vision plans for peace of mind. Enjoy flexible working arrangements, including hybrid and remote work, along with the option to work from anywhere across the globe two weeks each year. We provide 20 vacation days plus one personal well-being day, recognise 9 public holidays, along with gifted end-of-year holidays and an early Summer Friday finish in June, July, and August.

Access free counselling through our employee assistance program and personalized health support. Our enhanced maternity, paternity, family leave, and fertility policies provide support across every stage of your family-planning journey. You can also benefit from continuous opportunities to professionally develop with on-demand training, support, and global mobility opportunities across the business.

We encourage all applicants to read our candidate privacy noticebefore applying to Avalere Health.

We may use AI tools to support elements of the hiring process, such as reviewing applications, analyzing CV/resumes, assessing responses, or transcribing interviews. These tools assist our Talent team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please review our candidate privacy policy.

Read the full description
Content Associate Creative Director, Copy at Avalere

Leads copywriting and creative development for healthcare marketing campaigns and communications.

Lead Hybrid Posted 8 days ago RemoteFirstJobs Product
What this role involves

About Avalere Health

United by one profound purpose: to reach EVERY PATIENT POSSIBLE. At Avalere Health, we ensure every patient is identified, treated, supported, and cared for. Equally. Our Advisory, Medical, and Marketing teams come together – powerfully and intentionally – to forge unconventional connections, building a future where healthcare is not a barrier and no patient is left behind.

Achieving our mission starts with providing enriching, purpose-driven careers for our team that empower them to make a tangible impact on patient lives. We are committed to creating a culture where our employees are empowered to bring their whole selves to work and tap into the power of diverse backgrounds and skillsets to play a part in making a difference for every patient, everywhere.

Our flexible approach to working allows our global teams to decide where they want to work, whether in-office or at home based on team and client need. Major city hubs in London, Manchester, Washington, D.C., and New York, and smaller offices globally, serve as collaboration hubs allowing our teams to come together when it matters. Homeworkers are equally supported, with dedicated social opportunities and resources.

Our inclusive culture is at the heart of everything we do. We proudly support our employees in bringing their whole selves to work with our six Employee Network Groups – Diverse Ability, Family, Gender, LGBTQ+, Mental Health, and Race/Ethnicity. These groups provide opportunities to promote diversity, equity, and inclusion and to connect, learn, and socialise through regular meetings and programs of activity. We are an accredited Fertility Friendly employer with our Fertility Policy, enhanced parental leave, and culture of flexibility ensuring every employee feels supported across their family planning journey and can work in a way that suits their family’s needs.

We are deeply invested in supporting professional growth for our employees through day-to-day career experiences, access to thousands of on-demand training sessions, regular career conversations, and the opportunity for global, cross-capability career moves.

We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse. If you’d like to apply and need adjustments made, you can let us know in your application.

About The Role

The Associate Creative Director, Copy (ACD, Copy) works with teams of art directors, copywriters, and strategists to conceive and execute a variety of communication projects through a wide range of media. The Associate Creative Director is responsible for ensuring that design, copy and UX are greater than the sum of their parts and ladder up to strategic insights on all projects that they lead.

The ideal ACD Copy candidate will have extensive Pharmaceutical Advertising Agency experience.

What You’ll Do

  • Deliver breakthrough creative work, while influencing your peers
  • Lead projects from conception to completion
  • Understand strategic and financial goals for clients and Avalere Health
  • Master the clinical data and competitive landscape associated with your brands/account
  • Actively participate in staffing and evaluating the scope of work
  • Champion creativity by frequently sharing inspiring work
  • Develop and/or strengthen client relationships
  • Share the spotlight so that junior creatives can shine
  • Manage delegation and workflow on multiple projects/brands
  • Empower others to reach their full potential
  • Manage multiple teams and multiple work streams efficiently, effectively, and profitably
  • Communicate actively with project teams to keep deliverables on track and on schedule

About You

  • Bachelor’s Degree in advertising, marketing, writing or equivalent area of study (preferred but not required)
  • Experience in leading teams and mentoring junior creatives
  • Minimum 9 years creative copywriting experience, with at least 3 years in writing for pharma
  • Pharmaceutical and/or medical device experience required
  • Demonstrates ability to direct writing and design of interactive, motion and print projects.
  • Strong customer service skills with a commitment to superior quality
  • Must be self-motivated, professional, detail-oriented, and possess excellent oral and written communication skills
  • Can share a digital portfolio that includes a wide range of interactive work across multi-media channels and platforms
  • Advanced PC or Mac experience with all Adobe Creative Suite and MS Office Suite

$145,000 - $175,000 a year

What we can offer

You will receive a 401K plan with an employer match contribution up to 4% (immediately vested), as well as life insurance, disability coverage, and medical, dental, and vision plans for peace of mind. Enjoy flexible working arrangements, including hybrid and remote work, along with the option to work from anywhere across the globe two weeks each year. We provide 20 vacation days plus one personal well-being day, recognise 9 public holidays, along with gifted end-of-year holidays and an early Summer Friday finish in June, July, and August.

Access free counselling through our employee assistance program and personalized health support. Our enhanced maternity, paternity, family leave, and fertility policies provide support across every stage of your family-planning journey. You can also benefit from continuous opportunities to professionally develop with on-demand training, support, and global mobility opportunities across the business.

We encourage all applicants to read our candidate privacy noticebefore applying to Avalere Health.

We may use AI tools to support elements of the hiring process, such as reviewing applications, analyzing CV/resumes, assessing responses, or transcribing interviews. These tools assist our Talent team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please review our candidate privacy policy.

Read the full description
Content Group Copy Supervisor, Market Access at Precision Medicine Group

Leads medical content development, reviews scientific accuracy, guides writers, manages client communications, and supports strategy and new business pitches.

Lead Posted 8 days ago RemoteFirstJobs Product
What this role involves

PRECISION AQ, the top payer marketing agency, supports global pharmaceutical and life sciences clients in the achievement of commercial excellence. We excel at demonstrating the economic, clinical, and societal value of creative medical treatments to payers, providers, patients, and policymakers. As leaders in the generation, analysis, and communication of that evidence, we are improving market access and supporting our clients in their mission of improving care for patients around the world.

The Group Copy Supervisor is responsible for leading content development for multiple projects and providing input on strategy while working cross-functionally and with a high level of independence. The Group Copy Supervisor is responsible for ensuring high quality regarding content, organization, clarity, accuracy, format, consistency, and adherence to regulatory and internal guidelines, styles, and processes.

Essential functions of the job include but are not limited to:

  • Independently develop strategic, high-quality, and medically accurate content for a wide range of medical communications resources for a medium-sized book of business (generally 3 – 4 assigned accounts but varies based on size) which span multiple therapeutic areas
  • Collaborate with internal team members to create compelling content that meets client objectives
  • Review project briefs and timelines, assign staff, and attend all kick-off meetings
  • Review content for scientific accuracy and appropriateness to the project
  • Ensure best practices for content development are followed and advise on strategic or client considerations
  • Liaise directly with client on strategy and content-related subject matter including medical, legal, regulatory review meetings
  • Discuss medical content with external stakeholders including medical professionals, key opinion leaders, and managed care customers as required
  • Plan and allocate resources based on business needs in conjunction with other internal stakeholders
  • Supervise 2 – 4 medical writers and/or scientific associates directly
  • Establish and track individual personal development plans for each team member and provide timely feedback
  • Assist in development of new business proposals including target product profiles (TPPs) and/or competitive analyses
  • Attend and present at business pitch meetings as needed
  • Promote and adhere to Precision Value and Health’s workplace values known as PRECISION Principles (Client Service, Purpose, Accountability, Mutual Respect and Collaboration)

Required Education:

  • BA/BS in life sciences
  • BA/BS in English combined with experience in a pharmaceutical agency, medical communications company or healthcare advertising

Required Experience:

  • 5 – 7 years of experience in the medical communication, pharmaceutical and/or healthcare industry

Required Skills:

  • Command of American Medical Association (AMA) style
  • Strong proficiency with Word, PowerPoint, and Adobe Acrobat
  • Strong proficiency with scientific search engines including PubMed and Google Scholar

Required Competencies:

  • Strong written and verbal communication
  • High analytic ability
  • Strong self-management, organizational, and time management
  • Ability to translate complex scientific concepts for a variety of managed care audiences
  • Ability to prioritize deadline-sensitive projects and juggle competing client priorities
  • Highly team- and detail-oriented

Preferred Education:

  • Advanced degree in life sciences (PharmD or PhD)

Preferred Qualifications:

  • Expertise in gathering, evaluating, and summarizing healthcare business and scientific literature and insights data for a variety of managed care audiences
  • Working knowledge of managed markets, healthcare, and the healthcare delivery system; health reform legislation; and/or managed care experience (HMO, MCO, PBM, etc.)
  • Ability to develop engaging promotional content
  • Managed care experience

#LI-Remote

Precision is required by law in some states or cities to include a reasonable estimate of the compensation range for this role. This compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to: skill sets, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Precision, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.  This role is also eligible for a discretionary annual bonus, health insurance, retirement savings benefits, life insurance and disability benefits, parental leave, and paid time off for sick leave and vacation, among other benefits.

Reasonable estimate of the current range

$117,000—$165,000 USD

Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice.

Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at myHR@precisionmedicinegrp.com.

Recruitment Fraud Warning: Please be aware that fraudulent individuals and websites may impersonate Precision Medicine Group or its affiliates and attempt to obtain personal, financial, or banking information through fake job postings or employment offers. Precision Medicine Group will never request payment, banking details, or other sensitive financial information as part of the recruitment process. If you believe you have been targeted by a recruitment scam, we encourage you to report the incident to your local law enforcement authorities, consumer protection agency, or relevant cybercrime reporting organization in your country. Please also notify us at myHR@precisionmedicinegrp.com so we can investigate and take appropriate action.

Read the full description
Content Associate Director, Global Dossier and Value Communicates at Precision Medicine Group

Leads medical and market access writing projects, producing evidence-based dossiers and value communications while managing teams, quality, research, and client delivery.

Lead Remote Posted 9 days ago RemoteFirstJobs Product
What this role involves

Location: Remote

Role type: Permanent, full‑time

Precision AQ is seeking an enthusiastic, highly skilled Associate Director, to join our growing Global Dossier and Value Communication team. This role is ideal for an experienced market access or medical writer who is passionate about communicating healthcare innovation and shaping evidence-based value narratives that support patient access to new technologies.

As an Associate Director, on the Global Dossier and Value Communications team, you will play a pivotal role across the business—leading the development of high‑quality market access deliverables, guiding project teams, helping to define quality standards, and contributing to the strategic growth of our writing function. You will work closely with colleagues across HEOR and access strategy, health economics, evidence synthesis, and project management, as well as directly with clients, external experts, and partner agencies.

Key Responsibilities

Leadership & Delivery

  • Act as the designated lead writer on projects, delivering evidence-based, fully referenced content to a consistently high standard and within agreed timelines.
  • Manage your own and your team’s workload, plan project deliverables, and ensure smooth execution across multiple concurrent workstreams.
  • Work across a wide range of therapeutic areas and market access deliverables, including:
    • JCA and HTA submissions
    • Global value dossiers
    • AMCP dossiers
    • Value proposition slide decks
    • Objection handlers

Business & Team Contribution

  • Lead BD activities independently generating leads measured against a ÂŁ350,000 annual target

  • Contribute to company-wide initiatives, including working groups, training programmes, and social activities.

  • Support business development activities such as proposal writing, participating in introductory client calls, and contributing to pitches.

Quality & Strategic Input

  • Ensure all client deliverables meet the highest quality standards through rigorous writing, editing, and quality control.
  • Shape the strategic direction of writing deliverables to ensure they are fit for purpose and aligned with client objectives.
  • Conduct desk research, literature reviews, data validation, and reference management using client approval systems.

Collaboration & Communication

  • Work collaboratively with multidisciplinary internal teams and external stakeholders, including clients and key opinion leaders.
  • Lead aspects of project workstreams, including intellectual design, timeline development, meeting leadership, and communication.

Team Development

  • Support team growth and development through recruitment efforts.
  • Providing mentorship, guidance, and support to junior and mid‑level writers, inspiring high performance and professional growth.
  • Work with Directors to establish quality standards and training materials for new starters.

Requirements

Required:

  • Minimum of 8 years of relevant industry experience, or an equivalent combination of advanced education and experience.
  • A life sciences degree (or equivalent);
  • Demonstrable experience developing market access materials, including JCA submissions, HTA submissions, GVDs, value propositions, and related deliverables.
  • Experience managing and/or mentoring writers.
  • Strong proficiency in Microsoft Word, PowerPoint, Excel, and bibliographic software (e.g., EndNote).
  • Excellent written and verbal communication skills, with the ability to assimilate complex information quickly and accurately.
  • Strong organisational skills, autonomy, and ability to work effectively in a fast-paced, evolving environment.
  • High attention to detail, integrity, and commitment to confidentiality.
  • Proactive mindset with a positive, solutions-oriented approach.

Preferred

  • Masters Degree preferred,
  • PhD in a life sciences discipline, is desirable
  • Experience contributing to business development activities.

#LI-Remote

#LI-TB1

Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice.

Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at myHR@precisionmedicinegrp.com.

Recruitment Fraud Warning: Please be aware that fraudulent individuals and websites may impersonate Precision Medicine Group or its affiliates and attempt to obtain personal, financial, or banking information through fake job postings or employment offers. Precision Medicine Group will never request payment, banking details, or other sensitive financial information as part of the recruitment process. If you believe you have been targeted by a recruitment scam, we encourage you to report the incident to your local law enforcement authorities, consumer protection agency, or relevant cybercrime reporting organization in your country. Please also notify us at myHR@precisionmedicinegrp.com so we can investigate and take appropriate action.

Read the full description
Content Creative Director of Copy at Twin Health

Leads Twin Health's written voice across member and B2B communications, sets brand standards, and manages a growing copy team.

Lead Posted 13 days ago RemoteFirstJobs Product
What this role involves

Twin Health

At Twin Health, we empower people to improve and prevent chronic metabolic diseases, like type 2 diabetes and obesity, with a new standard of care. Twin Health is the only company applying AI Digital Twin technology exclusively toward metabolic health.

We start by building a dynamic model of each person’s metabolism — drawing on thousands of data points from CGMs, smartwatches, and meal logs — that maps their personal path to better health. Guided by a dedicated clinical care team, our members have lowered their A1C below the diabetes range, achieved lasting weight loss, and reduced or even eliminated medications, all while living healthier, happier lives.

Working here

Our team at Twin Health is passionate, talented, and united by a shared purpose: to improve the metabolic health and happiness of our members. We believe in empowering every Twin to make a meaningful impact for our members, our clients, and each other, while enjoying a supportive, collaborative work environment.

Twin has been recognized not only for our innovation but also for our culture, including: Innovator of the Year by the Employer Health Innovation Roundtable (EHIR), selected to CB Insights’ Digital Health 150, and named one of Newsweek’s Top Most Loved Workplace® .

With more than $100 million raised in recent funding, including a $53 million Series E round in 2025 led by Maj Invest, and a $50 million investment in 2023 led by Temasek, Twin is scaling rapidly across the U.S. and globally. Backed by leading venture firms like ICONIQ Growth, Sequoia, Sofina, Temasek, and Peak XV, we are building the most impactful digital health company in the world.

Join us as we reinvent the standard of care in metabolic health.

Opportunity

Twin is looking for a Creative Director, Copy to lead the voice behind everything Twin writes, both for members reversing and preventing disease and for the employers, health plans, and consultants who buy the platform for them. You’ll report to the Sr. Director, Brand & Experience and own Twin’s written voice end to end: setting the standard, building the system that lets a growing team write in it consistently, and stepping in personally on the highest-stakes copy that carries the brand at its biggest moments.

This is a player-coach role, and it’s a leadership role: you’ll be one of two direct leads under the Sr. Director, Brand & Experience (the other leading Design), and you’ll act as that leader’s delegate and backup on brand voice and copy decisions. You’ll directly lead a small, growing writing team (a Member writer, a B2B writer, and a flexible B2B/B2C support writer) while also being a hands-on writer yourself for Twin’s most visible moments: brand manifestos, executive-level messaging, and the pieces where getting the voice right matters most.

Responsibilities

  • Own Twin’s voice and tone across every audience (member, employer, health plan, broker/consultant, unions) and keep the Voice & Language Guide alive as the team and the brand evolve.
  • Act as Twin’s narrative through-line: the steward who catches it when a piece of content is technically on-brief but doesn’t actually hold up, and who prevents narrative drift as the company and the team scale.
  • Own the overarching content calendar for brand and editorial voice across all channels and audiences so there’s a single point of editorial visibility across everything shipping, not just what the direct writing team produces.
  • Apply a structured editorial plan to significant content before it ships: audience, goal, narrative arc (opening/middle/close), optimization approach, and key points, not just a final voice pass.
  • Lead, mentor, and grow Twin’s copywriters (Member and B2B), building their judgment so they can make brand-right calls independently, not just execute a brief.
  • Distribute workload and priorities across the writing team as it grows, so no single writer is the bottleneck for an entire audience.
  • Write and edit personally where the brand’s voice is most exposed: brand manifestos, executive thought leadership, and campaign centerpieces.
  • Partner with the Sr. Director, Brand & Experience and Product Marketing to translate brand strategy and positioning into copy standards the team can execute against, and serve as their delegate on voice/copy decisions when needed.
  • Operate as the cross-functional owner that other teams (Product Marketing, BD/Sales, and campaign owners, including brand and social content) route content through for a final voice and coherence check, without needing direct authority over their teams to make that work.
  • Review and elevate the team’s work before it ships: the difference between technically on-brief and sounding like Twin.
  • A shared creative remit with the design leadership counterpart (Senior Design Creative/ACD), and weigh in on the visual system, not just the words, so copy and design ship as one holistic voice, one look and feel, not two separate reviews.
  • Build repeatable systems (style guides, review workflows, onboarding for new writers) so quality doesn’t depend on any one person’s memory.
  • Other duties as assigned

Qualifications

  • 7+ years in copywriting or content strategy, including experience leading or mentoring other writers — with a meaningful percentage of that in healthcare, health tech, or another complex, regulated buyer environment (benefits, fintech, etc.), where you’ve had to write with the support and approval of a clinical/legal review
  • A portfolio that shows real range — consumer/emotional writing and B2B/executive writing
  • Experience translating brand strategy and voice guidelines into a working system a team can execute against, not just a personal style.
  • Comfortable as both a working writer and a people leader — this role edits and writes, it doesn’t only manage.
  • Strong judgment on when to hold the line on brand voice and when to flex for audience or channel.
  • Experience driving alignment and quality across teams you don’t directly manage — getting Product Marketing, BD, and campaign owners to route content through you without it feeling like a bottleneck.
  • Experience partnering cross-functionally with Product Marketing, Design, and clinical/legal reviewers on regulated or claims-sensitive content.
  • Comfortable operating as a leadership-team delegate — able to represent brand voice decisions on someone else’s behalf, not just your own work.
  • Bonus Skills
  • Experience building or running a formal brand voice/style guide.
  • Executive ghostwriting or founder-voice experience.
  • Familiarity with claims/clinical review processes in a regulated industry.
  • Experience mentoring writers from junior to senior levels.
  • This remote opportunity based out of the U.S. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Compensation and Benefits

The compensation range for this position is $190,000 - $205,000 annually.

Twin has an ambitious vision to empower people to live healthier and happier lives, and to achieve this purpose, we need the very best people to enhance our cutting-edge technology and medical science, deliver the best possible care, and turn our passion into value for our members, partners and investors. We are committed to delivering an outstanding culture and experience for every Twin employee through a company based on the values of passion, talent, and trust. We offer comprehensive benefits and perks in line with these principles, as well as a high level of flexibility for every Twin

  • A competitive compensation package in line with leading technology companies
  • A remote and accomplished global team
  • Opportunity for equity participation
  • Unlimited vacation with manager approval
  • 16 weeks of 100% paid parental leave for delivering parents; 8 weeks of 100% paid parental leave for non-delivering parents
  • 100% Employer sponsored healthcare, dental, and vision for you, and 80% coverage for your family; Health Savings Account and Flexible Spending Account options
  • 401k retirement savings plan

Salary range for US jobs

US Salary Range

$190,000—$205,000 USD

We have been made aware of fraudulent interview requests being sent using the Twin Health’s name. All communications will come from official Twin Health channels and a twinhealth.com email address. We will never ask you to complete a text interview or request financial details during the interview process.

Read the full description
Content Creative Director of Copy at Twin Health

Leads Twin Health's written voice across member and enterprise messaging, sets copywriting standards, and mentors a growing writing team on brand consistency.

Lead Posted 13 days ago RemoteFirstJobs Product
What this role involves

Twin Health

At Twin Health, we empower people to improve and prevent chronic metabolic diseases, like type 2 diabetes and obesity, with a new standard of care. Twin Health is the only company applying AI Digital Twin technology exclusively toward metabolic health.

We start by building a dynamic model of each person’s metabolism — drawing on thousands of data points from CGMs, smartwatches, and meal logs — that maps their personal path to better health. Guided by a dedicated clinical care team, our members have lowered their A1C below the diabetes range, achieved lasting weight loss, and reduced or even eliminated medications, all while living healthier, happier lives.

Working here

Our team at Twin Health is passionate, talented, and united by a shared purpose: to improve the metabolic health and happiness of our members. We believe in empowering every Twin to make a meaningful impact for our members, our clients, and each other, while enjoying a supportive, collaborative work environment.

Twin has been recognized not only for our innovation but also for our culture, including: Innovator of the Year by the Employer Health Innovation Roundtable (EHIR), selected to CB Insights’ Digital Health 150, and named one of Newsweek’s Top Most Loved Workplace® .

With more than $100 million raised in recent funding, including a $53 million Series E round in 2025 led by Maj Invest, and a $50 million investment in 2023 led by Temasek, Twin is scaling rapidly across the U.S. and globally. Backed by leading venture firms like ICONIQ Growth, Sequoia, Sofina, Temasek, and Peak XV, we are building the most impactful digital health company in the world.

Join us as we reinvent the standard of care in metabolic health.

Opportunity

Twin is looking for a Creative Director, Copy to lead the voice behind everything Twin writes, both for members reversing and preventing disease and for the employers, health plans, and consultants who buy the platform for them. You’ll report to the Sr. Director, Brand & Experience and own Twin’s written voice end to end: setting the standard, building the system that lets a growing team write in it consistently, and stepping in personally on the highest-stakes copy that carries the brand at its biggest moments.

This is a player-coach role, and it’s a leadership role: you’ll be one of two direct leads under the Sr. Director, Brand & Experience (the other leading Design), and you’ll act as that leader’s delegate and backup on brand voice and copy decisions. You’ll directly lead a small, growing writing team (a Member writer, a B2B writer, and a flexible B2B/B2C support writer) while also being a hands-on writer yourself for Twin’s most visible moments: brand manifestos, executive-level messaging, and the pieces where getting the voice right matters most.

Responsibilities

  • Own Twin’s voice and tone across every audience (member, employer, health plan, broker/consultant, unions) and keep the Voice & Language Guide alive as the team and the brand evolve.
  • Act as Twin’s narrative through-line: the steward who catches it when a piece of content is technically on-brief but doesn’t actually hold up, and who prevents narrative drift as the company and the team scale.
  • Own the overarching content calendar for brand and editorial voice across all channels and audiences so there’s a single point of editorial visibility across everything shipping, not just what the direct writing team produces.
  • Apply a structured editorial plan to significant content before it ships: audience, goal, narrative arc (opening/middle/close), optimization approach, and key points, not just a final voice pass.
  • Lead, mentor, and grow Twin’s copywriters (Member and B2B), building their judgment so they can make brand-right calls independently, not just execute a brief.
  • Distribute workload and priorities across the writing team as it grows, so no single writer is the bottleneck for an entire audience.
  • Write and edit personally where the brand’s voice is most exposed: brand manifestos, executive thought leadership, and campaign centerpieces.
  • Partner with the Sr. Director, Brand & Experience and Product Marketing to translate brand strategy and positioning into copy standards the team can execute against, and serve as their delegate on voice/copy decisions when needed.
  • Operate as the cross-functional owner that other teams (Product Marketing, BD/Sales, and campaign owners, including brand and social content) route content through for a final voice and coherence check, without needing direct authority over their teams to make that work.
  • Review and elevate the team’s work before it ships: the difference between technically on-brief and sounding like Twin.
  • A shared creative remit with the design leadership counterpart (Senior Design Creative/ACD), and weigh in on the visual system, not just the words, so copy and design ship as one holistic voice, one look and feel, not two separate reviews.
  • Build repeatable systems (style guides, review workflows, onboarding for new writers) so quality doesn’t depend on any one person’s memory.
  • Other duties as assigned

Qualifications

  • 7+ years in copywriting or content strategy, including experience leading or mentoring other writers — with a meaningful percentage of that in healthcare, health tech, or another complex, regulated buyer environment (benefits, fintech, etc.), where you’ve had to write with the support and approval of a clinical/legal review
  • A portfolio that shows real range — consumer/emotional writing and B2B/executive writing
  • Experience translating brand strategy and voice guidelines into a working system a team can execute against, not just a personal style.
  • Comfortable as both a working writer and a people leader — this role edits and writes, it doesn’t only manage.
  • Strong judgment on when to hold the line on brand voice and when to flex for audience or channel.
  • Experience driving alignment and quality across teams you don’t directly manage — getting Product Marketing, BD, and campaign owners to route content through you without it feeling like a bottleneck.
  • Experience partnering cross-functionally with Product Marketing, Design, and clinical/legal reviewers on regulated or claims-sensitive content.
  • Comfortable operating as a leadership-team delegate — able to represent brand voice decisions on someone else’s behalf, not just your own work.
  • Bonus Skills
  • Experience building or running a formal brand voice/style guide.
  • Executive ghostwriting or founder-voice experience.
  • Familiarity with claims/clinical review processes in a regulated industry.
  • Experience mentoring writers from junior to senior levels.
  • This remote opportunity based out of the U.S. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Compensation and Benefits

The compensation range for this position is $190,000 - $205,000 annually.

Twin has an ambitious vision to empower people to live healthier and happier lives, and to achieve this purpose, we need the very best people to enhance our cutting-edge technology and medical science, deliver the best possible care, and turn our passion into value for our members, partners and investors. We are committed to delivering an outstanding culture and experience for every Twin employee through a company based on the values of passion, talent, and trust. We offer comprehensive benefits and perks in line with these principles, as well as a high level of flexibility for every Twin

  • A competitive compensation package in line with leading technology companies
  • A remote and accomplished global team
  • Opportunity for equity participation
  • Unlimited vacation with manager approval
  • 16 weeks of 100% paid parental leave for delivering parents; 8 weeks of 100% paid parental leave for non-delivering parents
  • 100% Employer sponsored healthcare, dental, and vision for you, and 80% coverage for your family; Health Savings Account and Flexible Spending Account options
  • 401k retirement savings plan

Salary range for US jobs

US Salary Range

$190,000—$205,000 USD

We have been made aware of fraudulent interview requests being sent using the Twin Health’s name. All communications will come from official Twin Health channels and a twinhealth.com email address. We will never ask you to complete a text interview or request financial details during the interview process.

Read the full description
Content Creative Director of Copy at Twin Health

Leads Twin Health's written voice across member and B2B communications, sets brand writing standards, and manages a growing copywriting team.

Lead Posted 13 days ago RemoteFirstJobs Product
What this role involves

Twin Health

At Twin Health, we empower people to improve and prevent chronic metabolic diseases, like type 2 diabetes and obesity, with a new standard of care. Twin Health is the only company applying AI Digital Twin technology exclusively toward metabolic health.

We start by building a dynamic model of each person’s metabolism — drawing on thousands of data points from CGMs, smartwatches, and meal logs — that maps their personal path to better health. Guided by a dedicated clinical care team, our members have lowered their A1C below the diabetes range, achieved lasting weight loss, and reduced or even eliminated medications, all while living healthier, happier lives.

Working here

Our team at Twin Health is passionate, talented, and united by a shared purpose: to improve the metabolic health and happiness of our members. We believe in empowering every Twin to make a meaningful impact for our members, our clients, and each other, while enjoying a supportive, collaborative work environment.

Twin has been recognized not only for our innovation but also for our culture, including: Innovator of the Year by the Employer Health Innovation Roundtable (EHIR), selected to CB Insights’ Digital Health 150, and named one of Newsweek’s Top Most Loved Workplace® .

With more than $100 million raised in recent funding, including a $53 million Series E round in 2025 led by Maj Invest, and a $50 million investment in 2023 led by Temasek, Twin is scaling rapidly across the U.S. and globally. Backed by leading venture firms like ICONIQ Growth, Sequoia, Sofina, Temasek, and Peak XV, we are building the most impactful digital health company in the world.

Join us as we reinvent the standard of care in metabolic health.

Opportunity

Twin is looking for a Creative Director, Copy to lead the voice behind everything Twin writes, both for members reversing and preventing disease and for the employers, health plans, and consultants who buy the platform for them. You’ll report to the Sr. Director, Brand & Experience and own Twin’s written voice end to end: setting the standard, building the system that lets a growing team write in it consistently, and stepping in personally on the highest-stakes copy that carries the brand at its biggest moments.

This is a player-coach role, and it’s a leadership role: you’ll be one of two direct leads under the Sr. Director, Brand & Experience (the other leading Design), and you’ll act as that leader’s delegate and backup on brand voice and copy decisions. You’ll directly lead a small, growing writing team (a Member writer, a B2B writer, and a flexible B2B/B2C support writer) while also being a hands-on writer yourself for Twin’s most visible moments: brand manifestos, executive-level messaging, and the pieces where getting the voice right matters most.

Responsibilities

  • Own Twin’s voice and tone across every audience (member, employer, health plan, broker/consultant, unions) and keep the Voice & Language Guide alive as the team and the brand evolve.
  • Act as Twin’s narrative through-line: the steward who catches it when a piece of content is technically on-brief but doesn’t actually hold up, and who prevents narrative drift as the company and the team scale.
  • Own the overarching content calendar for brand and editorial voice across all channels and audiences so there’s a single point of editorial visibility across everything shipping, not just what the direct writing team produces.
  • Apply a structured editorial plan to significant content before it ships: audience, goal, narrative arc (opening/middle/close), optimization approach, and key points, not just a final voice pass.
  • Lead, mentor, and grow Twin’s copywriters (Member and B2B), building their judgment so they can make brand-right calls independently, not just execute a brief.
  • Distribute workload and priorities across the writing team as it grows, so no single writer is the bottleneck for an entire audience.
  • Write and edit personally where the brand’s voice is most exposed: brand manifestos, executive thought leadership, and campaign centerpieces.
  • Partner with the Sr. Director, Brand & Experience and Product Marketing to translate brand strategy and positioning into copy standards the team can execute against, and serve as their delegate on voice/copy decisions when needed.
  • Operate as the cross-functional owner that other teams (Product Marketing, BD/Sales, and campaign owners, including brand and social content) route content through for a final voice and coherence check, without needing direct authority over their teams to make that work.
  • Review and elevate the team’s work before it ships: the difference between technically on-brief and sounding like Twin.
  • A shared creative remit with the design leadership counterpart (Senior Design Creative/ACD), and weigh in on the visual system, not just the words, so copy and design ship as one holistic voice, one look and feel, not two separate reviews.
  • Build repeatable systems (style guides, review workflows, onboarding for new writers) so quality doesn’t depend on any one person’s memory.
  • Other duties as assigned

Qualifications

  • 7+ years in copywriting or content strategy, including experience leading or mentoring other writers — with a meaningful percentage of that in healthcare, health tech, or another complex, regulated buyer environment (benefits, fintech, etc.), where you’ve had to write with the support and approval of a clinical/legal review
  • A portfolio that shows real range — consumer/emotional writing and B2B/executive writing
  • Experience translating brand strategy and voice guidelines into a working system a team can execute against, not just a personal style.
  • Comfortable as both a working writer and a people leader — this role edits and writes, it doesn’t only manage.
  • Strong judgment on when to hold the line on brand voice and when to flex for audience or channel.
  • Experience driving alignment and quality across teams you don’t directly manage — getting Product Marketing, BD, and campaign owners to route content through you without it feeling like a bottleneck.
  • Experience partnering cross-functionally with Product Marketing, Design, and clinical/legal reviewers on regulated or claims-sensitive content.
  • Comfortable operating as a leadership-team delegate — able to represent brand voice decisions on someone else’s behalf, not just your own work.
  • Bonus Skills
  • Experience building or running a formal brand voice/style guide.
  • Executive ghostwriting or founder-voice experience.
  • Familiarity with claims/clinical review processes in a regulated industry.
  • Experience mentoring writers from junior to senior levels.
  • This remote opportunity based out of the U.S. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Compensation and Benefits

The compensation range for this position is $190,000 - $205,000 annually.

Twin has an ambitious vision to empower people to live healthier and happier lives, and to achieve this purpose, we need the very best people to enhance our cutting-edge technology and medical science, deliver the best possible care, and turn our passion into value for our members, partners and investors. We are committed to delivering an outstanding culture and experience for every Twin employee through a company based on the values of passion, talent, and trust. We offer comprehensive benefits and perks in line with these principles, as well as a high level of flexibility for every Twin

  • A competitive compensation package in line with leading technology companies
  • A remote and accomplished global team
  • Opportunity for equity participation
  • Unlimited vacation with manager approval
  • 16 weeks of 100% paid parental leave for delivering parents; 8 weeks of 100% paid parental leave for non-delivering parents
  • 100% Employer sponsored healthcare, dental, and vision for you, and 80% coverage for your family; Health Savings Account and Flexible Spending Account options
  • 401k retirement savings plan

Salary range for US jobs

US Salary Range

$190,000—$205,000 USD

We have been made aware of fraudulent interview requests being sent using the Twin Health’s name. All communications will come from official Twin Health channels and a twinhealth.com email address. We will never ask you to complete a text interview or request financial details during the interview process.

Read the full description
Content Head of Content at Compound Financial

Lead content strategy, production, and distribution across multiple channels including newsletters, blog, social, and PR while personally writing high-leverage marketing materials.

Lead Posted 20 days ago RemoteFirstJobs Product
What this role involves

Overview

Compound Planning is a high-growth digital family office with over $5B in AUM added since 2022. We serve entrepreneurs, professionals, and retirees through a powerful combination of personalized financial advisory and a proprietary technology platform. Our cross-functional team of advisors, tax experts, engineers, and operators is building the financial institution of the future, one grounded in rigor, client trust, and operational excellence.

Content is Compound’s primary driver of organic growth — roughly 10K monthly visitors, 100 signups, and dozens of advisory intro meetings a month flow through it today, and it’s now the backbone for every new channel we’re testing, from digital ads to advisor recruiting. As Marking Content Lead, you will own and scale that engine end to end: strategy, production, agencies, and distribution — giving the Head of Marketing leverage to focus on growth experiments, new channels, and the initiatives that move Compound toward profitability.

This is not a junior writing role. You’ll inherit a working system — The Manual, Compound Interests, Compound Conversations, public relations, social, and product marketing — and you’re expected to run it with minimal oversight, write the highest-leverage pieces yourself, and push our agencies and partners already in place. You have final editorial say on what ships.

What You’ll Do

Own the Content Engine

  • Take full editorial and operational ownership of The Manual, Compound Interests, Compound Conversations, public relations, brand/exec social, and product marketing

  • Set and drive content strategy — topics, themes, timing — in partnership with the Head of Marketing, who remains involved at the strategic level

  • Manage the compliance submission and approval workflow, and own publishing to the CMS and newsletter platform

  • Identify advisor subject-matter experts and turn their expertise into published content across formats

Write the High-Leverage Work Yourself

  • Personally write email, landing pages, decks, and social copy where quality and speed matter most — without needing review cycles to ship

  • Build and defend a point of view on Compound’s ICP and how advisors think, so content decisions don’t require checking in

Run Compound Conversations

  • Own topic and panelist selection, agenda-setting, and advisor coordination for the monthly series

  • Write landing page copy, hold advisors accountable for skeleton decks, and polish materials for delivery

  • Write and distribute email/social promotion to drive attendance

  • Build the derivative-content pipeline from event transcripts and recordings, and grow the series to new audiences and formats

Manage Agencies and Partners

  • Own and optimize relationships with StoryArb and other growth/content partners — push on output, quality and strategy rather than manage logistics

  • Manage copy, PR, and ad agency relationships and improve their ROI

  • Own digital ad copywriting and creative review

Scale What’s Working

  • Increase output, consistency, and quality across formats without adding headcount-heavy overhead

  • Build the connective tissue between content and other functions — flagging where content-to-pipeline handoffs break down and partnering with RevOps to fix them

  • Own email lifecycle content, from onboarding sequences to reengagement campaigns

What We’re Looking For

  • Experience managing agencies (copy, PR, ads) and driving them without heavy hand-holding

  • Strong personal writing ability — you can produce polished emails, landing pages, decks, and social copy yourself, not just direct others who do

  • Background in wealth management or personal finance content (preferred, but not required); fintech familiarity a plus

  • A track record of owning a content function end-to-end — from strategy to production to distribution — with minimal oversight

  • Comfortable operating as the sole senior content voice in the org, with authority to make final editorial calls

  • Strong project management instincts — juggling a multi-format content calendar, agency relationships, and advisor coordination simultaneously

  • AI-Native

The Opportunity

This role suits a senior, scrappy content operator ready for full ownership of a content engine that’s already working — not someone looking to build a content function from zero, and not someone who wants heavy strategic direction from above. You’ll have real autonomy, a direct line to the Head of Marketing, and the mandate to take Compound’s content flywheel from “working” to “compounding.”

Read the full description
Content Head of Content at Compound Financial

Head of Content leads strategy, production, and distribution across multiple content channels while personally writing high-leverage pieces and managing editorial oversight for a financial advisory platform.

Lead Posted 20 days ago RemoteFirstJobs Product
What this role involves

Overview

Compound Planning is a high-growth digital family office with over $5B in AUM added since 2022. We serve entrepreneurs, professionals, and retirees through a powerful combination of personalized financial advisory and a proprietary technology platform. Our cross-functional team of advisors, tax experts, engineers, and operators is building the financial institution of the future, one grounded in rigor, client trust, and operational excellence.

Content is Compound’s primary driver of organic growth — roughly 10K monthly visitors, 100 signups, and dozens of advisory intro meetings a month flow through it today, and it’s now the backbone for every new channel we’re testing, from digital ads to advisor recruiting. As Marking Content Lead, you will own and scale that engine end to end: strategy, production, agencies, and distribution — giving the Head of Marketing leverage to focus on growth experiments, new channels, and the initiatives that move Compound toward profitability.

This is not a junior writing role. You’ll inherit a working system — The Manual, Compound Interests, Compound Conversations, public relations, social, and product marketing — and you’re expected to run it with minimal oversight, write the highest-leverage pieces yourself, and push our agencies and partners already in place. You have final editorial say on what ships.

What You’ll Do

Own the Content Engine

  • Take full editorial and operational ownership of The Manual, Compound Interests, Compound Conversations, public relations, brand/exec social, and product marketing

  • Set and drive content strategy — topics, themes, timing — in partnership with the Head of Marketing, who remains involved at the strategic level

  • Manage the compliance submission and approval workflow, and own publishing to the CMS and newsletter platform

  • Identify advisor subject-matter experts and turn their expertise into published content across formats

Write the High-Leverage Work Yourself

  • Personally write email, landing pages, decks, and social copy where quality and speed matter most — without needing review cycles to ship

  • Build and defend a point of view on Compound’s ICP and how advisors think, so content decisions don’t require checking in

Run Compound Conversations

  • Own topic and panelist selection, agenda-setting, and advisor coordination for the monthly series

  • Write landing page copy, hold advisors accountable for skeleton decks, and polish materials for delivery

  • Write and distribute email/social promotion to drive attendance

  • Build the derivative-content pipeline from event transcripts and recordings, and grow the series to new audiences and formats

Manage Agencies and Partners

  • Own and optimize relationships with StoryArb and other growth/content partners — push on output, quality and strategy rather than manage logistics

  • Manage copy, PR, and ad agency relationships and improve their ROI

  • Own digital ad copywriting and creative review

Scale What’s Working

  • Increase output, consistency, and quality across formats without adding headcount-heavy overhead

  • Build the connective tissue between content and other functions — flagging where content-to-pipeline handoffs break down and partnering with RevOps to fix them

  • Own email lifecycle content, from onboarding sequences to reengagement campaigns

What We’re Looking For

  • Experience managing agencies (copy, PR, ads) and driving them without heavy hand-holding

  • Strong personal writing ability — you can produce polished emails, landing pages, decks, and social copy yourself, not just direct others who do

  • Background in wealth management or personal finance content (preferred, but not required); fintech familiarity a plus

  • A track record of owning a content function end-to-end — from strategy to production to distribution — with minimal oversight

  • Comfortable operating as the sole senior content voice in the org, with authority to make final editorial calls

  • Strong project management instincts — juggling a multi-format content calendar, agency relationships, and advisor coordination simultaneously

  • AI-Native

The Opportunity

This role suits a senior, scrappy content operator ready for full ownership of a content engine that’s already working — not someone looking to build a content function from zero, and not someone who wants heavy strategic direction from above. You’ll have real autonomy, a direct line to the Head of Marketing, and the mandate to take Compound’s content flywheel from “working” to “compounding.”

Read the full description
Content Head of Editorial, Axios Live at Axios

Oversees editorial vision, team management, and quality standards for Axios Live's events, journalism, and audience-facing content across all formats.

Lead Posted 21 days ago RemoteFirstJobs Product
What this role involves

The big picture: Axios is a modern media company dedicated to providing trustworthy, award-winning news content in an audience-first format. We’re hiring a Head of Live Editorial to join our award-winning events team, Axios Live!

Why it matters: Axios Live is one of Axios’ three core business pillars, bringing Axios journalism to in-person and virtual audiences through interviews, panels, roundtables, and executive forums. This senior editorial leader will oversee macro people management, connect the Booking and Coverage silos, and serve as the primary liaison between Axios Live and the broader newsroom. Reporting to the Executive Vice President, Global Head of Axios Live, this role ensures our live events portfolio meets Axios’ editorial standards, reflects diverse perspectives, and strengthens Axios’ position at the forefront of news and business storytelling.

Go deeper: This is a high-impact leadership role with broad editorial and operational responsibilities, including but not limited to:

Axios Live Editorial Leadership

  • Set the editorial vision and strategy for Axios Live programming across all event formats.
  • Ensure all Axios Live editorial outputs, including onstage interviews, marketing materials, recap articles, and post-event coverage, meet Axios’ editorial standards and Smart Brevity style.
  • Exercise sound editorial judgment in fast-moving news environments, adapting programming as news develops and ensuring live-event scripts, materials, and coverage assets are ready for breaking-news needs.
  • Lead and develop the Axios Live editorial team, including editors, bookers, coverage leads, and Managing Editor; oversee team structure, role design, performance management, and career development.
  • Foster a collaborative, high-performing culture aligned with Axios’ mission and values.
  • Serve as the primary liaison to the broader newsroom, aligning editorial priorities, event coverage, and resource sharing.
  • Partner with Communications to align on timely promotion, amplification, and coverage of Axios Live events, while identifying opportunities to grow the Axios brand, audience, and event reach.
  • Lead rigorous copy editing and final editorial review of Axios Live’s external-facing materials, including event scripts, moderator notes, speaker introductions, marketing copy, run-of-show materials, recap stories, social copy, and other audience-facing assets, to ensure accuracy, clarity, consistency, and adherence to Axios’ editorial standards and Smart Brevity style.

Programming and Standards

  • Develop event concepts, programming arcs, and editorial frameworks for all Axios events, summits, and larger Axios-hosted programs.
  • Shape a diverse, compelling Axios Live programming portfolio that keeps Axios at the forefront of news, policy, and industry storytelling.
  • Partner with Sales and Partnerships to design sponsored and branded programming that maintains editorial integrity.

Strategy and Innovation

  • Contribute to the strategic growth of Axios Live, including new formats, verticals, and revenue opportunities.
  • Demonstrate comfort with and understanding of AI, automation, and emerging tools, identifying opportunities to improve efficiency, scalability, and quality across research, booking, production, and editorial workflows.
  • Represent Axios Live internally and externally, and potentially onstage at live events, as a senior editorial voice.

Connect Booking and Coverage

  • Own the connective tissue between Booking, including securing newsmakers and influencers, and Coverage, including event language, recaps, live-tweeting, and post-event content.
  • Ensure seamless coordination among editorial, events, sales, and partnerships so programming is editorially sound and commercially compelling.

Worthy of your time: Ideal candidates will embody an entrepreneurial spirit, a deep passion for Axios’ mission and journalism, and the following skills:

  • 12 - 15+ years of journalism or editorial experience, including significant experience leading teams and complex editorial operations.
  • Significant experience in live news, events, TV or video production, or related fields.
  • Proven success working in, or closely with, a newsroom and building strong cross-functional relationships.
  • Excellent writing, copy editing, and research skills, with exceptional attention to detail, keen news judgment, and storytelling ability.
  • Deep familiarity with digital and social media landscapes and how news travels across platforms.
  • Strong understanding of Axios’ Smart Brevity style and the ability to teach and uphold it across a team.
  • Demonstrated ability to lead and scale editorial teams, including managers and senior individual contributors.
  • Ability to operate in high-pressure situations, meet tight deadlines, and make calm, sound decisions under pressure.
  • An extensive rolodex of senior leaders, policymakers, CEOs, and other newsmakers, along with the ability to scout, pitch, and book editorially sound guests for high-profile onstage moments.
  • Understanding of how editorial excellence supports business goals, including sponsorships, partnerships, and ticketing.
  • Ability to travel for major events and activations, which may include Davos, Cannes Lions, SXSW, CES, Climate Week, and political conventions.
  • Experience with video editing, live production, or broadcast is a plus. A background in media, policy, Capitol Hill, or political campaigns is also a plus.

Starting salary for this role is in the range of $180,000 - $230,000 and is dependent on numerous factors, including but not limited to location, work experience, and skills. This range does not include other compensation benefits. Axios’ compensation philosophy takes into account cost of labor differentials across the country. Because this is a remote-optional job posting, this salary range takes into account all possible locations within the United States, but candidates will only be eligible for the salary range for their location.

Axios is committed to embracing artificial intelligence as a core part of how we work. All team members are expected to actively develop AI literacy and use AI tools to enhance their productivity, creativity, and efficiency. We invest in ongoing learning to ensure every employee is equipped to responsibly and effectively integrate AI into their daily workflows .

What Axios brings to the table besides salary:

  • 401(k) with employer match
  • Robust PPO and high-deductible health insurance options on the Blue Cross Blue Shield network
  • Employer Health Savings Account (HSA) contribution for the high-deductible health plan option
  • Dental and vision coverage
  • Primary caregiver 12-week paid leave
  • Generous vacation policy, plus holidays
  • One mental health day per quarter
  • Annual learning and development stipend
  • $100 monthly work-from-home stipend
  • Tele-mental health services through Headspace
  • OneMedical membership, including tele-health services
  • Personal health advocacy resources through HealthAdvocate
  • Inclusive fertility, hormonal health and family forming benefits through Carrot Fertility
  • Access to the Axios “Family Fund”, which was created to allow employees to request financial support when facing financial hardship or emergencies
  • Increased work flexibility for parents and caretakers
  • Virtual company-sponsored social events
  • A strong and positive work environment
  • A commitment to an open, inclusive, and diverse work culture

Equal Opportunity Employer Statement

Axios is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, age, gender identity, gender expression, veteran status, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Axios makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Read the full description
Content Head of Editorial, Axios Live at Axios

Head of Editorial sets editorial vision and strategy for live events, leads editorial team, ensures content meets Axios standards, and serves as liaison between events and newsroom.

Lead Posted 21 days ago RemoteFirstJobs Product
What this role involves

The big picture: Axios is a modern media company dedicated to providing trustworthy, award-winning news content in an audience-first format. We’re hiring a Head of Live Editorial to join our award-winning events team, Axios Live!

Why it matters: Axios Live is one of Axios’ three core business pillars, bringing Axios journalism to in-person and virtual audiences through interviews, panels, roundtables, and executive forums. This senior editorial leader will oversee macro people management, connect the Booking and Coverage silos, and serve as the primary liaison between Axios Live and the broader newsroom. Reporting to the Executive Vice President, Global Head of Axios Live, this role ensures our live events portfolio meets Axios’ editorial standards, reflects diverse perspectives, and strengthens Axios’ position at the forefront of news and business storytelling.

Go deeper: This is a high-impact leadership role with broad editorial and operational responsibilities, including but not limited to:

Axios Live Editorial Leadership

  • Set the editorial vision and strategy for Axios Live programming across all event formats.
  • Ensure all Axios Live editorial outputs, including onstage interviews, marketing materials, recap articles, and post-event coverage, meet Axios’ editorial standards and Smart Brevity style.
  • Exercise sound editorial judgment in fast-moving news environments, adapting programming as news develops and ensuring live-event scripts, materials, and coverage assets are ready for breaking-news needs.
  • Lead and develop the Axios Live editorial team, including editors, bookers, coverage leads, and Managing Editor; oversee team structure, role design, performance management, and career development.
  • Foster a collaborative, high-performing culture aligned with Axios’ mission and values.
  • Serve as the primary liaison to the broader newsroom, aligning editorial priorities, event coverage, and resource sharing.
  • Partner with Communications to align on timely promotion, amplification, and coverage of Axios Live events, while identifying opportunities to grow the Axios brand, audience, and event reach.
  • Lead rigorous copy editing and final editorial review of Axios Live’s external-facing materials, including event scripts, moderator notes, speaker introductions, marketing copy, run-of-show materials, recap stories, social copy, and other audience-facing assets, to ensure accuracy, clarity, consistency, and adherence to Axios’ editorial standards and Smart Brevity style.

Programming and Standards

  • Develop event concepts, programming arcs, and editorial frameworks for all Axios events, summits, and larger Axios-hosted programs.
  • Shape a diverse, compelling Axios Live programming portfolio that keeps Axios at the forefront of news, policy, and industry storytelling.
  • Partner with Sales and Partnerships to design sponsored and branded programming that maintains editorial integrity.

Strategy and Innovation

  • Contribute to the strategic growth of Axios Live, including new formats, verticals, and revenue opportunities.
  • Demonstrate comfort with and understanding of AI, automation, and emerging tools, identifying opportunities to improve efficiency, scalability, and quality across research, booking, production, and editorial workflows.
  • Represent Axios Live internally and externally, and potentially onstage at live events, as a senior editorial voice.

Connect Booking and Coverage

  • Own the connective tissue between Booking, including securing newsmakers and influencers, and Coverage, including event language, recaps, live-tweeting, and post-event content.
  • Ensure seamless coordination among editorial, events, sales, and partnerships so programming is editorially sound and commercially compelling.

Worthy of your time: Ideal candidates will embody an entrepreneurial spirit, a deep passion for Axios’ mission and journalism, and the following skills:

  • 12 - 15+ years of journalism or editorial experience, including significant experience leading teams and complex editorial operations.
  • Significant experience in live news, events, TV or video production, or related fields.
  • Proven success working in, or closely with, a newsroom and building strong cross-functional relationships.
  • Excellent writing, copy editing, and research skills, with exceptional attention to detail, keen news judgment, and storytelling ability.
  • Deep familiarity with digital and social media landscapes and how news travels across platforms.
  • Strong understanding of Axios’ Smart Brevity style and the ability to teach and uphold it across a team.
  • Demonstrated ability to lead and scale editorial teams, including managers and senior individual contributors.
  • Ability to operate in high-pressure situations, meet tight deadlines, and make calm, sound decisions under pressure.
  • An extensive rolodex of senior leaders, policymakers, CEOs, and other newsmakers, along with the ability to scout, pitch, and book editorially sound guests for high-profile onstage moments.
  • Understanding of how editorial excellence supports business goals, including sponsorships, partnerships, and ticketing.
  • Ability to travel for major events and activations, which may include Davos, Cannes Lions, SXSW, CES, Climate Week, and political conventions.
  • Experience with video editing, live production, or broadcast is a plus. A background in media, policy, Capitol Hill, or political campaigns is also a plus.

Starting salary for this role is in the range of $180,000 - $230,000 and is dependent on numerous factors, including but not limited to location, work experience, and skills. This range does not include other compensation benefits. Axios’ compensation philosophy takes into account cost of labor differentials across the country. Because this is a remote-optional job posting, this salary range takes into account all possible locations within the United States, but candidates will only be eligible for the salary range for their location.

Axios is committed to embracing artificial intelligence as a core part of how we work. All team members are expected to actively develop AI literacy and use AI tools to enhance their productivity, creativity, and efficiency. We invest in ongoing learning to ensure every employee is equipped to responsibly and effectively integrate AI into their daily workflows .

What Axios brings to the table besides salary:

  • 401(k) with employer match
  • Robust PPO and high-deductible health insurance options on the Blue Cross Blue Shield network
  • Employer Health Savings Account (HSA) contribution for the high-deductible health plan option
  • Dental and vision coverage
  • Primary caregiver 12-week paid leave
  • Generous vacation policy, plus holidays
  • One mental health day per quarter
  • Annual learning and development stipend
  • $100 monthly work-from-home stipend
  • Tele-mental health services through Headspace
  • OneMedical membership, including tele-health services
  • Personal health advocacy resources through HealthAdvocate
  • Inclusive fertility, hormonal health and family forming benefits through Carrot Fertility
  • Access to the Axios “Family Fund”, which was created to allow employees to request financial support when facing financial hardship or emergencies
  • Increased work flexibility for parents and caretakers
  • Virtual company-sponsored social events
  • A strong and positive work environment
  • A commitment to an open, inclusive, and diverse work culture

Equal Opportunity Employer Statement

Axios is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, age, gender identity, gender expression, veteran status, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Axios makes hiring decisions based solely on qualifications, merit, and business needs at the time.

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Content Director of Communications & Content

Oversees all internal and external communications strategy, messaging, and content production for a PR technology company.

Lead Posted 22 days ago Himalayas
What this role involves
Company Overview Agility PR Solutions is a global leader in media intelligence and PR technology.
Read the full description
Content Lead Medical Writer - Medical Communications at Avalere

Lead medical writer creates clinical and regulatory documentation for healthcare clients, managing projects and mentoring junior writing staff.

Lead Hybrid Posted 23 days ago RemoteFirstJobs Product
What this role involves

About Avalere Health

United by one profound purpose: to reach EVERY PATIENT POSSIBLE. At Avalere Health, we ensure every patient is identified, treated, supported, and cared for. Equally. Our Advisory, Medical, and Marketing teams come together – powerfully and intentionally – to forge unconventional connections, building a future where healthcare is not a barrier and no patient is left behind.

Achieving our mission starts with providing enriching, purpose-driven careers for our team that empower them to make a tangible impact on patient lives. We are committed to creating a culture where our employees are empowered to bring their whole selves to work and tap into the power of diverse backgrounds and skillsets to play a part in making a difference for every patient, everywhere.

Our flexible approach to working allows our global teams to decide where they want to work, whether in-office or at home based on team and client need. Major city hubs in London, Manchester, Washington, D.C., and New York, and smaller offices globally, serve as collaboration hubs allowing our teams to come together when it matters. Homeworkers are equally supported, with dedicated social opportunities and resources.

Our inclusive culture is at the heart of everything we do. We proudly support our employees in bringing their whole selves to work with our six Employee Network Groups – Diverse Ability, Family, Gender, LGBTQ+, Mental Health, and Race/Ethnicity. These groups provide opportunities to promote diversity, equity, and inclusion and to connect, learn, and socialise through regular meetings and programs of activity. We are an accredited Fertility Friendly employer with our Fertility Policy, enhanced parental leave, and culture of flexibility ensuring every employee feels supported across their family planning journey and can work in a way that suits their family’s needs.

We are deeply invested in supporting professional growth for our employees through day-to-day career experiences, access to thousands of on-demand training sessions, regular career conversations, and the opportunity for global, cross-capability career moves.

We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse. If you’d like to apply and need adjustments made, you can let us know in your application.

Location: Flexible, ideally East Coast based

About the role

As a Lead Medical Writer, you will take ownership of delivering high-quality, scientifically accurate content across a range of Oncology focused medical communications projects, transforming complex data into clear, engaging stories for healthcare professionals. You will lead multiple accounts, ensuring editorial excellence from initial planning through to final review. You will guide and support writers, manage content allocation, and play an active role in strategic client interactions. You will also develop compelling client presentations and oversee all editorial outputs to ensure they meet agreed timelines and deliverables. You will benefit from a clear, structured career pathway, with the opportunity to progress to Associate Scientific Director and beyond as you continue to expand your scientific, strategic and leadership skills. Your expertise will be key to maintaining high quality standards and driving successful outcomes for our clients.

What you’ll do

  • Act as a lead writer and client contact for assigned accounts
  • Develop content, working closely with your assigned project team to ensure quality editorial implementation of all assigned-client programs
  • Effectively and proactively communicate with the editorial, client, vendor and project teams to ensure projects are completed on time and budget
  • Briefing, reviewing, guidance and direction to less experienced writers in account team​
  • Provide high‑quality scientific oversight for assigned large/complex projects or a workstream
  • Drive project delivery and champions processes both internal and external (including compliance)​
  • Provide business development support, investigate, conceptualise, and strategize new medical communications projects and publications to support the assigned-clients needs and opportunities
  • Represent Avalere Health at client meetings, advisory boards, speaker-training meetings, business development initiatives

About you

  • Degree in the life sciences; PharmD or PhD highly preferred
  • Ideally 4 years+ experience in medical or scientific writing, preferably within a healthcare consultancy or medical communications agency
  • Proven experience in the development of scientific content across Oncology focused accounts is essential.
  • Demonstrated ability to manage a variety of scientific content types, including high volume publications, and review content for accuracy and flow
  • Proven experience in project ownership and problem-solving, with the ability to work proactively in a collaborative team environment
  • Strong client communication skills and the ability to serve as a reliable point of contact for clients and external experts.
  • Proven ability to provide leadership and mentoring to junior writers
  • Experience managing client relationships and serving as a key point of contact
  • Familiarity with compliance and regulatory guidelines for medical communications

$110,000 - $125,000 a year

We are committed to offering a competitive and fair salary that reflects your location, skills and the experience you will bring to our team. Salary ranges posted are dependent upon experience.

What we can offer

You will receive a 401K plan with an employer match contribution up to 4% (immediately vested), as well as life insurance, disability coverage, and medical, dental, and vision plans for peace of mind. Enjoy flexible working arrangements, including hybrid and remote work, along with the option to work from anywhere across the globe two weeks each year. We provide 20 vacation days plus one personal well-being day, recognise 9 public holidays, along with gifted end-of-year holidays and an early Summer Friday finish in June, July, and August.

Access free counselling through our employee assistance program and personalized health support. Our enhanced maternity, paternity, family leave, and fertility policies provide support across every stage of your family-planning journey. You can also benefit from continuous opportunities to professionally develop with on-demand training, support, and global mobility opportunities across the business.

We encourage all applicants to read our candidate privacy noticebefore applying to Avalere Health.

We may use AI tools to support elements of the hiring process, such as reviewing applications, analyzing CV/resumes, assessing responses, or transcribing interviews. These tools assist our Talent team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please review our candidate privacy policy.

Read the full description
Content Principal Technical Writer at LastPass

Leads content strategy across digital support ecosystem, creating technical documentation, in-product help, and support content to enable customer self-service.

Lead Posted 26 days ago RemoteFirstJobs Product
What this role involves

About LastPass

LastPass delivers Secure Access Essentials, helping individuals and organizations manage and protect access to AI, applications, and credentials straight from the browser. Trusted by more than 100,000 businesses and millions of users worldwide, LastPass blends strong security with everyday simplicity. From discovering unapproved AI and applications to reducing login friction and securing credentials across the business, LastPass delivers on its mission to give everyone seamless access to everything they need to work, move fast, and stay protected as their environments evolve.

Curious about our products? Visit our website and try it free!

We welcome new ideas, support your growth, and recognize your value, if this aligns with what you are looking for in your next career move, Join Us!

LastPass is looking for a Principal Technical Writer:

In this role, you will lead content strategy across the digital support ecosystem. At this principal level, you will shape how customers understand and succeed with our products — helping LastPass deliver on its mission to give everyone seamless access to everything they need to work, move fast, and stay protected.

About the team:

The Digital Support Content team sits within Customer Experience and owns the full lifecycle of digital self-serve content at LastPass — from support articles and technical documentation to in-product help, chatbot flows, and support videos. We empower customers to resolve issues independently, operating at the intersection of content strategy, UX, and product.

If you are passionate about complex problem solving and motivated by scale, then this is the role for you!

Who will you work with?

You’ll collaborate closely with engineering and product teams to track product changes, and with UX to ensure customer-facing language is accurate. You’ll partner with the support care team on self-serve and live support handoffs, work with tooling leads on documentation infrastructure, and engage with content strategists and writing teams across the organization.

What are some of the exciting challenges you will be working on?

  • Produce clear, accurate, and timely online support content in English, delivering personalized in-product experiences tailored to the customer’s role, journey, and product
  • Define and evolve a documentation strategy across product lines, aligning support content with business goals and designing scalable frameworks for content delivery
  • Use analytics and cross-functional partnerships to prioritize, track, and measure content improvements across the LastPass Support Center
  • Drive a frictionless handoff between online and live support through strategic metadata management and optimized content channeling
  • Collaborate with content strategists and writing teams to develop shared resources, including style guides, process documentation, and UI messaging (error messages, inline help, and tooltips)
  • Leverage search technology expertise to improve content findability — including metadata strategy, keyword optimization, and search platform configuration
  • Use AI tools to identify content gaps, refine drafts, and scale quality improvements across the content library
  • Support global expansion through translations coordination and create interactive customer experiences through the LastPass support chatbot program

What does it take to work at LastPass?

  • Proven experience in DITA XML authoring, including fluency in the DITA authoring language and associated toolsets
  • Demonstrated ability to define and execute documentation strategy across multiple product lines, aligning content with business and customer goals
  • Strong understanding of search technologies — including indexing, ranking signals, metadata structures, and taxonomy design — with proven ability to fine-tune search configurations to optimize content findability
  • Fluency in AI tools for content work, including using AI to identify performance gaps, generate and refine drafts, and accelerate quality improvements at scale
  • Proven experience with content delivery tools, systems, and content components across backend and frontend environments, including identity services, developer content, third-party integrations, and APIs
  • Recognised within cross-functional teams as a trusted editorial partner who brings clarity to complex technical topics and raises content quality across the organisation
  • Thrives in an Agile environment, managing competing priorities and working independently in a fast-paced, distributed team

It’s great, but not required :

  • Familiarity with localization processes and translations coordination
  • Experience with chatbot platforms or interactive content delivery
  • Savviness with XML/HTML and experience working across a variety of CMS and publishing platforms

Why LastPass?

  • The leader in secure access
  • High-growth, collaborative environment with inclusive teams
  • Remote-first culture
  • Competitive compensation
  • Flexible Paid Time Off policies, including but not limited to: Quarterly Self-Care Days (4 extra paid days off annually) and Volunteer Days
  • Parental leave
  • Comprehensive health coverage, including dependents
  • Home office setup support
  • LastPass Families free account for up to 5 members
  • Continuous learning and development opportunities, including an annual learning stipend to invest in your growth
  • Peer-to-peer recognition through Motivosity
  • Employee Assistance Program for well-being support
  • Remote work stipend to support your home office needs
  • Short-Term or Remote-Centric Work Arrangements for added flexibility

Unlock your potential with us - your skills, experience, and unique perspective matter more than just checking the boxes. Apply today, and let’s build the future together!

We’re building an inclusive community that reflects the people of all races, genders, sexual orientations, national origins, backgrounds, and perspectives who share our world.

For more information about how we process your personal data and your rights, please refer to our Candidate Privacy Notice.

Read the full description
Content Principal Technical Writer at LastPass

Leads content strategy across digital support ecosystem, producing technical documentation, in-product help, and support content while collaborating with product and UX teams.

Lead Posted 26 days ago RemoteFirstJobs Product
What this role involves

About LastPass

LastPass delivers Secure Access Essentials, helping individuals and organizations manage and protect access to AI, applications, and credentials straight from the browser. Trusted by more than 100,000 businesses and millions of users worldwide, LastPass blends strong security with everyday simplicity. From discovering unapproved AI and applications to reducing login friction and securing credentials across the business, LastPass delivers on its mission to give everyone seamless access to everything they need to work, move fast, and stay protected as their environments evolve.

Curious about our products? Visit our website and try it free!

We welcome new ideas, support your growth, and recognize your value, if this aligns with what you are looking for in your next career move, Join Us!

LastPass is looking for a Principal Technical Writer:

In this role, you will lead content strategy across the digital support ecosystem. At this principal level, you will shape how customers understand and succeed with our products — helping LastPass deliver on its mission to give everyone seamless access to everything they need to work, move fast, and stay protected.

About the team:

The Digital Support Content team sits within Customer Experience and owns the full lifecycle of digital self-serve content at LastPass — from support articles and technical documentation to in-product help, chatbot flows, and support videos. We empower customers to resolve issues independently, operating at the intersection of content strategy, UX, and product.

If you are passionate about complex problem solving and motivated by scale, then this is the role for you!

Who will you work with?

You’ll collaborate closely with engineering and product teams to track product changes, and with UX to ensure customer-facing language is accurate. You’ll partner with the support care team on self-serve and live support handoffs, work with tooling leads on documentation infrastructure, and engage with content strategists and writing teams across the organization.

What are some of the exciting challenges you will be working on?

  • Produce clear, accurate, and timely online support content in English, delivering personalized in-product experiences tailored to the customer’s role, journey, and product
  • Define and evolve a documentation strategy across product lines, aligning support content with business goals and designing scalable frameworks for content delivery
  • Use analytics and cross-functional partnerships to prioritize, track, and measure content improvements across the LastPass Support Center
  • Drive a frictionless handoff between online and live support through strategic metadata management and optimized content channeling
  • Collaborate with content strategists and writing teams to develop shared resources, including style guides, process documentation, and UI messaging (error messages, inline help, and tooltips)
  • Leverage search technology expertise to improve content findability — including metadata strategy, keyword optimization, and search platform configuration
  • Use AI tools to identify content gaps, refine drafts, and scale quality improvements across the content library
  • Support global expansion through translations coordination and create interactive customer experiences through the LastPass support chatbot program

What does it take to work at LastPass?

  • Proven experience in DITA XML authoring, including fluency in the DITA authoring language and associated toolsets
  • Demonstrated ability to define and execute documentation strategy across multiple product lines, aligning content with business and customer goals
  • Strong understanding of search technologies — including indexing, ranking signals, metadata structures, and taxonomy design — with proven ability to fine-tune search configurations to optimize content findability
  • Fluency in AI tools for content work, including using AI to identify performance gaps, generate and refine drafts, and accelerate quality improvements at scale
  • Proven experience with content delivery tools, systems, and content components across backend and frontend environments, including identity services, developer content, third-party integrations, and APIs
  • Recognised within cross-functional teams as a trusted editorial partner who brings clarity to complex technical topics and raises content quality across the organisation
  • Thrives in an Agile environment, managing competing priorities and working independently in a fast-paced, distributed team

It’s great, but not required :

  • Familiarity with localization processes and translations coordination
  • Experience with chatbot platforms or interactive content delivery
  • Savviness with XML/HTML and experience working across a variety of CMS and publishing platforms

Why LastPass?

  • The leader in secure access
  • High-growth, collaborative environment with inclusive teams
  • Remote-first culture
  • Competitive compensation
  • Flexible Paid Time Off policies, including but not limited to: Quarterly Self-Care Days (4 extra paid days off annually) and Volunteer Days
  • Parental leave
  • Comprehensive health coverage, including dependents
  • Home office setup support
  • LastPass Families free account for up to 5 members
  • Continuous learning and development opportunities, including an annual learning stipend to invest in your growth
  • Peer-to-peer recognition through Motivosity
  • Employee Assistance Program for well-being support
  • Remote work stipend to support your home office needs
  • Short-Term or Remote-Centric Work Arrangements for added flexibility

Unlock your potential with us - your skills, experience, and unique perspective matter more than just checking the boxes. Apply today, and let’s build the future together!

We’re building an inclusive community that reflects the people of all races, genders, sexual orientations, national origins, backgrounds, and perspectives who share our world.

For more information about how we process your personal data and your rights, please refer to our Candidate Privacy Notice.

Read the full description
Content Principal Technical Writer at LastPass

Lead content strategy for digital support ecosystem, producing technical documentation, in-product help, and support content while collaborating with product and UX teams.

Lead Posted 26 days ago RemoteFirstJobs Product
What this role involves

About LastPass

LastPass delivers Secure Access Essentials, helping individuals and organizations manage and protect access to AI, applications, and credentials straight from the browser. Trusted by more than 100,000 businesses and millions of users worldwide, LastPass blends strong security with everyday simplicity. From discovering unapproved AI and applications to reducing login friction and securing credentials across the business, LastPass delivers on its mission to give everyone seamless access to everything they need to work, move fast, and stay protected as their environments evolve.

Curious about our products? Visit our website and try it free!

We welcome new ideas, support your growth, and recognize your value, if this aligns with what you are looking for in your next career move, Join Us!

LastPass is looking for a Principal Technical Writer:

In this role, you will lead content strategy across the digital support ecosystem. At this principal level, you will shape how customers understand and succeed with our products — helping LastPass deliver on its mission to give everyone seamless access to everything they need to work, move fast, and stay protected.

About the team:

The Digital Support Content team sits within Customer Experience and owns the full lifecycle of digital self-serve content at LastPass — from support articles and technical documentation to in-product help, chatbot flows, and support videos. We empower customers to resolve issues independently, operating at the intersection of content strategy, UX, and product.

If you are passionate about complex problem solving and motivated by scale, then this is the role for you!

Who will you work with?

You’ll collaborate closely with engineering and product teams to track product changes, and with UX to ensure customer-facing language is accurate. You’ll partner with the support care team on self-serve and live support handoffs, work with tooling leads on documentation infrastructure, and engage with content strategists and writing teams across the organization.

What are some of the exciting challenges you will be working on?

  • Produce clear, accurate, and timely online support content in English, delivering personalized in-product experiences tailored to the customer’s role, journey, and product
  • Define and evolve a documentation strategy across product lines, aligning support content with business goals and designing scalable frameworks for content delivery
  • Use analytics and cross-functional partnerships to prioritize, track, and measure content improvements across the LastPass Support Center
  • Drive a frictionless handoff between online and live support through strategic metadata management and optimized content channeling
  • Collaborate with content strategists and writing teams to develop shared resources, including style guides, process documentation, and UI messaging (error messages, inline help, and tooltips)
  • Leverage search technology expertise to improve content findability — including metadata strategy, keyword optimization, and search platform configuration
  • Use AI tools to identify content gaps, refine drafts, and scale quality improvements across the content library
  • Support global expansion through translations coordination and create interactive customer experiences through the LastPass support chatbot program

What does it take to work at LastPass?

  • Proven experience in DITA XML authoring, including fluency in the DITA authoring language and associated toolsets
  • Demonstrated ability to define and execute documentation strategy across multiple product lines, aligning content with business and customer goals
  • Strong understanding of search technologies — including indexing, ranking signals, metadata structures, and taxonomy design — with proven ability to fine-tune search configurations to optimize content findability
  • Fluency in AI tools for content work, including using AI to identify performance gaps, generate and refine drafts, and accelerate quality improvements at scale
  • Proven experience with content delivery tools, systems, and content components across backend and frontend environments, including identity services, developer content, third-party integrations, and APIs
  • Recognised within cross-functional teams as a trusted editorial partner who brings clarity to complex technical topics and raises content quality across the organisation
  • Thrives in an Agile environment, managing competing priorities and working independently in a fast-paced, distributed team

It’s great, but not required :

  • Familiarity with localization processes and translations coordination
  • Experience with chatbot platforms or interactive content delivery
  • Savviness with XML/HTML and experience working across a variety of CMS and publishing platforms

Why LastPass?

  • The leader in secure access
  • High-growth, collaborative environment with inclusive teams
  • Remote-first culture
  • Competitive compensation
  • Flexible Paid Time Off policies, including but not limited to: Quarterly Self-Care Days (4 extra paid days off annually) and Volunteer Days
  • Parental leave
  • Comprehensive health coverage, including dependents
  • Home office setup support
  • LastPass Families free account for up to 5 members
  • Continuous learning and development opportunities, including an annual learning stipend to invest in your growth
  • Peer-to-peer recognition through Motivosity
  • Employee Assistance Program for well-being support
  • Remote work stipend to support your home office needs
  • Short-Term or Remote-Centric Work Arrangements for added flexibility

Unlock your potential with us - your skills, experience, and unique perspective matter more than just checking the boxes. Apply today, and let’s build the future together!

We’re building an inclusive community that reflects the people of all races, genders, sexual orientations, national origins, backgrounds, and perspectives who share our world.

For more information about how we process your personal data and your rights, please refer to our Candidate Privacy Notice.

Read the full description