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Trainer Information Extraction Engineer at DEF CON

Extracts and validates structured facts from documents, cites source passages, reviews model-assisted outputs, and flags ambiguity for reliable AI systems.

Mid Remote Posted 1 day ago RemoteFirstJobs Product
What this role involves

ABOUT DEFCON AI

RESILIENCE IN THE FACE OF DISRUPTION. DEFCON AI is an insights company that leverages artificial intelligence, mathematical optimization, data analytics, and software engineering for resilient optimization of complex systems.

In today’s dynamically changing world, DEFCON AI’s technology aligns outcomes with operational goals, better decision making, and empowers customers to anticipate assess, and mitigate the impacts of disruptions.

About the Role

You’ll pull structured facts out of long, free-text documents, and keep every one of them tied to the exact passage it came from. On this platform, nothing gets asserted without a citation a human reviewer can check, and that traceability is yours to build and protect.

You’ll join the analytics and AI engineering team behind a system that ingests records from dozens of disparate sources, resolves them to the right entity, and shows a human reviewer the exact source text behind every answer. Operating within a secure government cloud environment, the platform depends on extraction a reviewer can trust precisely because it can be checked against the original document.

You’ll join an established extraction practice rather than building one from scratch. The approach is set and reviewed by a senior practitioner on the team. Your contribution is sustained, consistent output at volume against long, messy, narrative documents that were never written with extraction in mind, and the judgment to flag what doesn’t fit rather than force it.

This is a fully remote role, with a later start date than our most urgent openings. We’re sourcing now so the seat is filled when the work begins.

Key Responsibilities

  • Extract structured facts from long, free-text, narrative, and semi-structured documents

  • Maintain a traceable pointer from every extracted fact back to the exact source passage it came from

  • Validate that every cited passage actually supports the extracted fact, and treat a missing or unsupported citation as a defect

  • Distinguish a stated total from a derived sum in financial narratives, retaining the contributing items and the calculation for verification

  • Consume the recorded rule context supplied to model-assisted extraction, keeping cited facts and uncertainty separate from any validity decision

  • Apply and extend the team’s established extraction approach consistently across new document types

  • Handle ambiguous, contradictory, or incomplete source text without forcing a single reading; flag it rather than guessing

  • Work with entity resolution and retrieval teammates on what a usable extracted fact needs to carry downstream

Required Qualifications

  • 3+ years extracting structured facts or data from unstructured, narrative text in a production setting

  • Experience keeping extracted output traceable to its source

  • Strong Python, with hands-on NLP or information-extraction tooling, whether rule-based, statistical, or LLM-based

  • US Citizenship Required

  • Active US Secret clearance

Preferred Qualifications

  • Extraction experience in a government, investigative, legal, financial-crime, or intelligence-adjacent setting

  • LLM-based extraction with structured output schemas and validation against source text

  • Experience where extracted facts fed a downstream matching, scoring, or retrieval system

  • Active Top Secret clearance

What Success Looks Like

  • Facts extracted at volume, with every claim traceable to its source passage

  • Extraction that holds up when a subject-matter expert checks it against the original document

  • Sustained throughput across new document types without re-deriving the approach for each one

What We Offer

  • A fully remote, results-based environment

  • Competitive salary, bonus, and equity package

  • 100% employer paid, comprehensive health insurance including medical, dental, and vision for you and your family

  • Unlimited PTO, with your manager’s approval

  • Flexible work environment where you manage your work day

  • 14 weeks of fully-paid parental leave

Salary Range: $130,000—$160,000. This represents the typical salary range for this position based on experience, skills, and other factors.

We’re an Equal Opportunity Employer: You’ll receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Applicant Data Disclosure

By submitting an application, you acknowledge that Defcon AI uses third-party service providers to facilitate its recruitment and hiring processes. These providers include applicant tracking systems, candidate verification platforms, and fraud detection tools (collectively, “Hiring Platforms”). Your application materials, including your résumé, cover letter, work samples, responses to application questions, and any other information you submit, may be transmitted to and processed by these Hiring Platforms for the following purposes:

  • Managing and administering your application throughout the hiring process;
  • Verifying the accuracy and authenticity of application materials, including by cross-referencing information you provide against publicly available sources and proprietary databases;
  • Identifying indicators of potentially fraudulent, fabricated, or materially misleading application content, including but not limited to discrepancies between submitted materials and publicly available professional profiles, geographic anomalies, and fabricated work histories.

Applications that are flagged through this process as containing indicators of fraud or material misrepresentation may be declined from further consideration. If you have questions about the status of your application or the evaluation process, please contactrecruiting@defconai.com.

Defcon AI requires its Hiring Platform providers to process your information solely for the purposes described above and in accordance with applicable law. Your information will be retained only for as long as necessary to fulfill these purposes and any applicable legal obligations, after which it will be deleted in accordance with Defcon AI’s data retention policies.

For more information about how your data is used, please refer to our Privacy Policy and Applicant Privacy Notice .

Read the full description
Trainer Model Test and Measurement Engineer at DEF CON

Evaluates AI models by building labeled datasets, designing audits, measuring performance, and validating scoring and generative AI outputs.

Senior Remote Posted 1 day ago RemoteFirstJobs Product
What this role involves

ABOUT DEFCON AI

RESILIENCE IN THE FACE OF DISRUPTION. DEFCON AI is an insights company that leverages artificial intelligence, mathematical optimization, data analytics, and software engineering for resilient optimization of complex systems.

In today’s dynamically changing world, DEFCON AI’s technology aligns outcomes with operational goals, better decision making, and empowers customers to anticipate assess, and mitigate the impacts of disruptions.

Be the independent voice that keeps the whole program honest — your evaluation is the standard everyone else is held to.

About the Role

You’ll join the analytics and AI engineering team behind a system that genuinely matters: an AI-assisted platform that brings together records from dozens of disparate data sources, resolves them to the correct individual, highlights what analysts should review first, and provides transparent, explainable recommendations that users can trust. Operating within a secure government cloud environment, the platform tackles complex challenges in AI, data integration, and decision support where quality, trust, and accountability are mission-critical.

As a Model Test & Measurement Engineer, you’ll own the evaluation framework that helps ensure those systems perform as intended. You’ll build and maintain labeled ground truth datasets, design statistically sound audit and sampling methodologies, measure model performance across releases, and create the evidence packages that support deployment decisions. You’ll independently validate both scoring and generative AI capabilities, helping the team understand not only whether a model works, but how confidently its outputs can be trusted.

This is a role with genuine influence. Your assessments will inform release decisions, drive improvement efforts, and provide the objective evidence customers rely on when evaluating system performance. You’ll work closely with data scientists, AI engineers, and technical leadership while maintaining the independence needed to provide clear, defensible evaluations. You do not build the models you validate, and you do not approve thresholds or release authorization against your own evidence.

If you’re energized by measurement, validation, and making complex AI systems more trustworthy, this is an opportunity to have an outsized impact on both the technology and the mission it supports.

This is a fully remote role with occasional travel to DEFCON AI headquarters, customer sites, and partner facilities as needed.

Key Responsibilities

  • Construct labeled ground truth for model evaluation

  • Design and run sampled audits

  • Gate releases against model version; maintain version inventory, evaluation records, and rollback triggers

  • Run drift and override review

  • Produce human-oversight and fairness / disparate-effect evidence

  • Maintain independence from the build roles: produce evaluation evidence, but do not build the models, approve thresholds, or authorize releases against that evidence

  • Measure workflow improvement: review time, throughput, backlog movement, and override and rework rates

  • Design evaluation-phase QC: sample selection that does not mix populations, the unit of review, and fair comparison when methods or searched sources differ

  • Define the measurement events other teams must emit, and confirm the review workspace emits workflow events from first use

Required Qualifications

  • 5+ years with model validation as a named responsibility, not a side task

  • Direct experience with ground-truth construction and sampling design

  • Strong Python and SQL; comfort working independently from the teams whose models you evaluate

  • US Citizenship Required

  • Active US Secret clearance

  • Elevated personnel security requirements apply to portions of this work and are discussed during screening

Preferred Qualifications

  • Regulated-industry or government model-risk background

  • Experience with fairness / disparate-effect testing and human-oversight documentation

  • NIST AI RMF or comparable practice

  • Active Top Secret clearance

What Success Looks Like

  • Evaluation evidence a customer can rely on, independent of the teams that build the models

  • Releases gated against a clear version and evaluation record

  • Workflow metrics (review time, throughput, backlog, override/rework rates) that give the program an honest read on whether it’s working

What We Offer

  • A fully remote, results-based environment

  • Competitive salary, bonus, and equity package

  • 100% employer paid, comprehensive health insurance including medical, dental, and vision for you and your family

  • Unlimited PTO, with your manager’s approval

  • Flexible work environment where you manage your work day

  • 14 weeks of fully-paid parental leave

Salary Range: $150,000–$190,000. This represents the typical salary range for this position based on experience, skills, and other factors.

We’re an Equal Opportunity Employer: You’ll receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Applicant Data Disclosure

By submitting an application, you acknowledge that Defcon AI uses third-party service providers to facilitate its recruitment and hiring processes. These providers include applicant tracking systems, candidate verification platforms, and fraud detection tools (collectively, “Hiring Platforms”). Your application materials, including your résumé, cover letter, work samples, responses to application questions, and any other information you submit, may be transmitted to and processed by these Hiring Platforms for the following purposes:

  • Managing and administering your application throughout the hiring process;
  • Verifying the accuracy and authenticity of application materials, including by cross-referencing information you provide against publicly available sources and proprietary databases;
  • Identifying indicators of potentially fraudulent, fabricated, or materially misleading application content, including but not limited to discrepancies between submitted materials and publicly available professional profiles, geographic anomalies, and fabricated work histories.

Applications that are flagged through this process as containing indicators of fraud or material misrepresentation may be declined from further consideration. If you have questions about the status of your application or the evaluation process, please contactrecruiting@defconai.com.

Defcon AI requires its Hiring Platform providers to process your information solely for the purposes described above and in accordance with applicable law. Your information will be retained only for as long as necessary to fulfill these purposes and any applicable legal obligations, after which it will be deleted in accordance with Defcon AI’s data retention policies.

For more information about how your data is used, please refer to our Privacy Policy and Applicant Privacy Notice .

Read the full description
Trainer Information Extraction Engineer at DEF CON

Extracts and validates facts from complex documents, preserves source citations, and reviews model-assisted outputs for accuracy and uncertainty.

Mid Remote Posted 1 day ago RemoteFirstJobs Product
What this role involves

ABOUT DEFCON AI

RESILIENCE IN THE FACE OF DISRUPTION. DEFCON AI is an insights company that leverages artificial intelligence, mathematical optimization, data analytics, and software engineering for resilient optimization of complex systems.

In today’s dynamically changing world, DEFCON AI’s technology aligns outcomes with operational goals, better decision making, and empowers customers to anticipate assess, and mitigate the impacts of disruptions.

About the Role

You’ll pull structured facts out of long, free-text documents, and keep every one of them tied to the exact passage it came from. On this platform, nothing gets asserted without a citation a human reviewer can check, and that traceability is yours to build and protect.

You’ll join the analytics and AI engineering team behind a system that ingests records from dozens of disparate sources, resolves them to the right entity, and shows a human reviewer the exact source text behind every answer. Operating within a secure government cloud environment, the platform depends on extraction a reviewer can trust precisely because it can be checked against the original document.

You’ll join an established extraction practice rather than building one from scratch. The approach is set and reviewed by a senior practitioner on the team. Your contribution is sustained, consistent output at volume against long, messy, narrative documents that were never written with extraction in mind, and the judgment to flag what doesn’t fit rather than force it.

This is a fully remote role, with a later start date than our most urgent openings. We’re sourcing now so the seat is filled when the work begins.

Key Responsibilities

  • Extract structured facts from long, free-text, narrative, and semi-structured documents

  • Maintain a traceable pointer from every extracted fact back to the exact source passage it came from

  • Validate that every cited passage actually supports the extracted fact, and treat a missing or unsupported citation as a defect

  • Distinguish a stated total from a derived sum in financial narratives, retaining the contributing items and the calculation for verification

  • Consume the recorded rule context supplied to model-assisted extraction, keeping cited facts and uncertainty separate from any validity decision

  • Apply and extend the team’s established extraction approach consistently across new document types

  • Handle ambiguous, contradictory, or incomplete source text without forcing a single reading; flag it rather than guessing

  • Work with entity resolution and retrieval teammates on what a usable extracted fact needs to carry downstream

Required Qualifications

  • 3+ years extracting structured facts or data from unstructured, narrative text in a production setting

  • Experience keeping extracted output traceable to its source

  • Strong Python, with hands-on NLP or information-extraction tooling, whether rule-based, statistical, or LLM-based

  • US Citizenship Required

  • Active US Secret clearance

Preferred Qualifications

  • Extraction experience in a government, investigative, legal, financial-crime, or intelligence-adjacent setting

  • LLM-based extraction with structured output schemas and validation against source text

  • Experience where extracted facts fed a downstream matching, scoring, or retrieval system

  • Active Top Secret clearance

What Success Looks Like

  • Facts extracted at volume, with every claim traceable to its source passage

  • Extraction that holds up when a subject-matter expert checks it against the original document

  • Sustained throughput across new document types without re-deriving the approach for each one

What We Offer

  • A fully remote, results-based environment

  • Competitive salary, bonus, and equity package

  • 100% employer paid, comprehensive health insurance including medical, dental, and vision for you and your family

  • Unlimited PTO, with your manager’s approval

  • Flexible work environment where you manage your work day

  • 14 weeks of fully-paid parental leave

Salary Range: $130,000—$160,000. This represents the typical salary range for this position based on experience, skills, and other factors.

We’re an Equal Opportunity Employer: You’ll receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Applicant Data Disclosure

By submitting an application, you acknowledge that Defcon AI uses third-party service providers to facilitate its recruitment and hiring processes. These providers include applicant tracking systems, candidate verification platforms, and fraud detection tools (collectively, “Hiring Platforms”). Your application materials, including your résumé, cover letter, work samples, responses to application questions, and any other information you submit, may be transmitted to and processed by these Hiring Platforms for the following purposes:

  • Managing and administering your application throughout the hiring process;
  • Verifying the accuracy and authenticity of application materials, including by cross-referencing information you provide against publicly available sources and proprietary databases;
  • Identifying indicators of potentially fraudulent, fabricated, or materially misleading application content, including but not limited to discrepancies between submitted materials and publicly available professional profiles, geographic anomalies, and fabricated work histories.

Applications that are flagged through this process as containing indicators of fraud or material misrepresentation may be declined from further consideration. If you have questions about the status of your application or the evaluation process, please contactrecruiting@defconai.com.

Defcon AI requires its Hiring Platform providers to process your information solely for the purposes described above and in accordance with applicable law. Your information will be retained only for as long as necessary to fulfill these purposes and any applicable legal obligations, after which it will be deleted in accordance with Defcon AI’s data retention policies.

For more information about how your data is used, please refer to our Privacy Policy and Applicant Privacy Notice .

Read the full description
Trainer Senior Software Engineer, AI Training - UK

Evaluates and provides expert feedback on coding-agent interactions to improve modern AI programming systems.

Senior Remote Posted 3 days ago Himalayas
What this role involves
Contract | Remote, worldwide | $100-$200/hour depending on experience and location | 10-20 hrs/week Check out this Loom video for more details: We're looking for highly experienced software engineer (SR+) to help evaluate the quality of interactions with modern coding agents such as OpenAI Codex and Claude Code.
Read the full description
Trainer Senior Software Engineer, AI Training - Canada

Evaluates and provides expert feedback on coding-agent interactions to assess and improve AI training quality.

Senior Remote Posted 3 days ago Himalayas
What this role involves
Contract | Remote, worldwide | $100-$200/hour depending on experience and location | 10-20 hrs/week Check out this Loom video for more details: We're looking for highly experienced software engineer (SR+) to help evaluate the quality of interactions with modern coding agents such as OpenAI Codex and Claude Code.
Read the full description
Trainer Senior Software Engineer, AI Training - Ireland

Evaluates and provides expert feedback on coding-agent interactions to improve modern AI software development tools.

Senior Remote Posted 3 days ago Himalayas
What this role involves
Contract | Remote, worldwide | $100-$200/hour depending on experience and location | 10-20 hrs/week Check out this Loom video for more details: We're looking for highly experienced software engineer (SR+) to help evaluate the quality of interactions with modern coding agents such as OpenAI Codex and Claude Code.
Read the full description
Trainer AI Product Quality Specialist at Human Agency

Evaluates and improves AI product quality through human feedback, testing, and responsible AI assessment.

Remote Posted 3 days ago RemoteFirstJobs Product
What this role involves

Location: US or Canada

Type: Independent Contractor (potential for conversion to full-time hire)

**A note before you read further**

The world is changing fast, and so is this role. We can’t fully tell you what this job looks like in six months. That’s true of every role at Human Agency right now. What we need from you, no matter what: accountability, curiosity, and a builder-first mindset. If that sounds exciting, keep reading. If it sounds intimidating but you’re still interested, let’s talk. If none of that sounds like you, that’s okay. This probably isn’t your spot.

About Human Agency

We’re scaling rapidly and have a growing pipeline of opportunities that demand exceptional talent across disciplines. Our mission is to bring on individuals, from creative producers to technical experts to entrepreneurial leaders, who can help us realize this next chapter of growth.

We are a company of doers. Leaders roll up their sleeves, teams work flat, and everyone contributes to what ships. Titles don’t insulate us from feedback or basics. We invite critique, learn quickly, and keep raising the bar. The best ideas win here, no matter where they come from, because clients trust us to deliver the strongest outcomes every time.

Our clients’ missions, products, and bottom lines are sacred. We immerse ourselves in their world, becoming stewards of their goals and partners in solving big problems. Every product, strategy, or asset we create must be both beautiful and functional; practical, usable, and designed for real-world impact.

Humans are our most valuable resource, and we only grow by hiring people who push us forward. Across strategy, engineering, design, data, and operations, we seek out teammates who raise the bar and make us better. Always hire up, never down.

We partner with organizations of all sizes to explore, design, and implement AI strategies that are secure, scalable, and human-centered. We believe AI should amplify human potential, not replace it, and we build with that conviction in every engagement. From advisory and tooling to implementation and education, we meet clients where they are and help them integrate AI in ways that align with their mission and values. Our goal is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful, responsible innovation.

And through it all, we lead with purpose, love, and adventure. We do meaningful work with people we care about, and we make the ride an adventure worth taking. Because at Human Agency, who we are and how we work are one and the same.

The Opportunity

Our senior team is shipping fast. Too fast to spend cycles on bugs, friction points, and the steady accumulation of product rough edges that slow users down and erode trust. That’s where you come in. This role exists because we need someone with sharp product instincts who can triage what actually matters to users, resolve issues quickly, and exercise real judgment about what to fix, what to escalate, and what to ignore.

This is not a ticket-processing job. Anyone can read feedback and route it somewhere. We need someone who reads feedback, understands what users are actually trying to do, and can tell the difference between a bug that’s blocking real work and one that’s noise. You’ll be the person who keeps product quality tight so leadership can stay focused on building what’s next.

This role can grow well beyond where it starts. Strong judgment and consistent output can open the door to more: building products directly with us, and eventually client-facing solutions work, depending on performance, business need, and demonstrated ability. We hire for trajectory, not just task completion, but that trajectory has to be earned and the timeline isn’t fixed.

What You’ll Own

  • Bug triage and resolution: Work through product issues reported by users with speed and precision. You’ll regularly work in the codebase, submit fixes, and validate them before release.
  • User feedback interpretation: Read between the lines of what users report to identify the real problem, not just the surface complaint, and prioritize accordingly.
  • Product quality monitoring: Maintain a running pulse on the user experience across our products, flagging patterns and systemic issues before they compound. You’ll own testing your changes, checking relevant edge cases, and confirming the original reported workflow works before considering an issue resolved.
  • AI-assisted workflows: Use Claude Code and other AI tools to move faster and resolve more, without sacrificing the judgment that makes the output actually useful.
  • Cross-functional communication: Keep relevant teammates informed with crisp, specific updates (what’s broken, what’s fixed, what still needs attention).
  • Documentation: Leave things better than you found them by documenting fixes, edge cases, and recurring issues in a way that builds institutional knowledge over time.

Who You Are

Experience & Skills

  • Hands-on experience working on software products in a QA, product, or technical support role. You know what good looks like and can spot when something falls short.
  • You have built or experimented with Claude Code and understand how to apply AI tooling to accelerate real work, not just demo it.
  • You have a track record of resolving product issues quickly and independently, without needing someone to hold your hand through every step.
  • You can read user feedback and extract signal from noise. You understand enough about UX to know when a complaint reflects a real problem and when it doesn’t.
  • You communicate clearly in writing and know how to escalate an issue in a way that gives product leads exactly what they need to act.
  • You’re comfortable working without a detailed process in place. You can create your own system for managing volume and staying on top of what matters.

Mindset & Traits

  • You move fast and hate letting things sit. A backlog of unresolved issues bothers you at a gut level.
  • You have real product taste. You’ve spent enough time thinking about user experience that good and bad feel obvious to you, not just theoretical.
  • You take ownership. When something is your responsibility, it gets done. You don’t wait for reminders or check-ins.
  • You’re honest about what you know and what you don’t, and you’d rather ask a sharp question than guess wrong and waste everyone’s time.
  • You see this as a starting point, not a ceiling. You want to earn more responsibility and are motivated by what this role could grow into.

Compensation & Logistics

  • This is a contract role with an hourly rate commensurate with experience. We’re targeting $20-30/hr.
  • Work is fully remote; US or Canada-based candidates only.
  • Hours are flexible but output is not. You’ll be expected to move quickly and stay responsive during active sprints.
  • We’re looking to bring great candidates on immediately.

Equal Opportunity Commitment

Human Agency is an Equal Opportunity Employer. We value diverse perspectives and are committed to building inclusive, high-performing teams where everyone can do their best work.

Read the full description
Trainer AI Product Quality Specialist at Human Agency

Evaluates and improves AI product quality through testing, feedback, and responsible implementation of AI systems.

Mid Remote Posted 3 days ago RemoteFirstJobs Product
What this role involves

Location: US or Canada

Type: Independent Contractor (potential for conversion to full-time hire)

**A note before you read further**

The world is changing fast, and so is this role. We can’t fully tell you what this job looks like in six months. That’s true of every role at Human Agency right now. What we need from you, no matter what: accountability, curiosity, and a builder-first mindset. If that sounds exciting, keep reading. If it sounds intimidating but you’re still interested, let’s talk. If none of that sounds like you, that’s okay. This probably isn’t your spot.

About Human Agency

We’re scaling rapidly and have a growing pipeline of opportunities that demand exceptional talent across disciplines. Our mission is to bring on individuals, from creative producers to technical experts to entrepreneurial leaders, who can help us realize this next chapter of growth.

We are a company of doers. Leaders roll up their sleeves, teams work flat, and everyone contributes to what ships. Titles don’t insulate us from feedback or basics. We invite critique, learn quickly, and keep raising the bar. The best ideas win here, no matter where they come from, because clients trust us to deliver the strongest outcomes every time.

Our clients’ missions, products, and bottom lines are sacred. We immerse ourselves in their world, becoming stewards of their goals and partners in solving big problems. Every product, strategy, or asset we create must be both beautiful and functional; practical, usable, and designed for real-world impact.

Humans are our most valuable resource, and we only grow by hiring people who push us forward. Across strategy, engineering, design, data, and operations, we seek out teammates who raise the bar and make us better. Always hire up, never down.

We partner with organizations of all sizes to explore, design, and implement AI strategies that are secure, scalable, and human-centered. We believe AI should amplify human potential, not replace it, and we build with that conviction in every engagement. From advisory and tooling to implementation and education, we meet clients where they are and help them integrate AI in ways that align with their mission and values. Our goal is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful, responsible innovation.

And through it all, we lead with purpose, love, and adventure. We do meaningful work with people we care about, and we make the ride an adventure worth taking. Because at Human Agency, who we are and how we work are one and the same.

The Opportunity

Our senior team is shipping fast. Too fast to spend cycles on bugs, friction points, and the steady accumulation of product rough edges that slow users down and erode trust. That’s where you come in. This role exists because we need someone with sharp product instincts who can triage what actually matters to users, resolve issues quickly, and exercise real judgment about what to fix, what to escalate, and what to ignore.

This is not a ticket-processing job. Anyone can read feedback and route it somewhere. We need someone who reads feedback, understands what users are actually trying to do, and can tell the difference between a bug that’s blocking real work and one that’s noise. You’ll be the person who keeps product quality tight so leadership can stay focused on building what’s next.

This role can grow well beyond where it starts. Strong judgment and consistent output can open the door to more: building products directly with us, and eventually client-facing solutions work, depending on performance, business need, and demonstrated ability. We hire for trajectory, not just task completion, but that trajectory has to be earned and the timeline isn’t fixed.

What You’ll Own

  • Bug triage and resolution: Work through product issues reported by users with speed and precision. You’ll regularly work in the codebase, submit fixes, and validate them before release.
  • User feedback interpretation: Read between the lines of what users report to identify the real problem, not just the surface complaint, and prioritize accordingly.
  • Product quality monitoring: Maintain a running pulse on the user experience across our products, flagging patterns and systemic issues before they compound. You’ll own testing your changes, checking relevant edge cases, and confirming the original reported workflow works before considering an issue resolved.
  • AI-assisted workflows: Use Claude Code and other AI tools to move faster and resolve more, without sacrificing the judgment that makes the output actually useful.
  • Cross-functional communication: Keep relevant teammates informed with crisp, specific updates (what’s broken, what’s fixed, what still needs attention).
  • Documentation: Leave things better than you found them by documenting fixes, edge cases, and recurring issues in a way that builds institutional knowledge over time.

Who You Are

Experience & Skills

  • Hands-on experience working on software products in a QA, product, or technical support role. You know what good looks like and can spot when something falls short.
  • You have built or experimented with Claude Code and understand how to apply AI tooling to accelerate real work, not just demo it.
  • You have a track record of resolving product issues quickly and independently, without needing someone to hold your hand through every step.
  • You can read user feedback and extract signal from noise. You understand enough about UX to know when a complaint reflects a real problem and when it doesn’t.
  • You communicate clearly in writing and know how to escalate an issue in a way that gives product leads exactly what they need to act.
  • You’re comfortable working without a detailed process in place. You can create your own system for managing volume and staying on top of what matters.

Mindset & Traits

  • You move fast and hate letting things sit. A backlog of unresolved issues bothers you at a gut level.
  • You have real product taste. You’ve spent enough time thinking about user experience that good and bad feel obvious to you, not just theoretical.
  • You take ownership. When something is your responsibility, it gets done. You don’t wait for reminders or check-ins.
  • You’re honest about what you know and what you don’t, and you’d rather ask a sharp question than guess wrong and waste everyone’s time.
  • You see this as a starting point, not a ceiling. You want to earn more responsibility and are motivated by what this role could grow into.

Compensation & Logistics

  • This is a contract role with an hourly rate commensurate with experience. We’re targeting $15-30/hr.
  • Work is fully remote; US or Canada-based candidates only.
  • Hours are flexible but output is not. You’ll be expected to move quickly and stay responsive during active sprints.
  • We’re looking to bring great candidates on immediately.

Equal Opportunity Commitment

Human Agency is an Equal Opportunity Employer. We value diverse perspectives and are committed to building inclusive, high-performing teams where everyone can do their best work.

Read the full description
Trainer AI Product Quality Specialist at Human Agency

Evaluates and improves AI product quality through testing, feedback, and responsible AI implementation for client projects.

Remote Posted 3 days ago RemoteFirstJobs Product
What this role involves

Location: US or Canada

Type: Independent Contractor (potential for conversion to full-time hire)

**A note before you read further**

The world is changing fast, and so is this role. We can’t fully tell you what this job looks like in six months. That’s true of every role at Human Agency right now. What we need from you, no matter what: accountability, curiosity, and a builder-first mindset. If that sounds exciting, keep reading. If it sounds intimidating but you’re still interested, let’s talk. If none of that sounds like you, that’s okay. This probably isn’t your spot.

About Human Agency

We’re scaling rapidly and have a growing pipeline of opportunities that demand exceptional talent across disciplines. Our mission is to bring on individuals, from creative producers to technical experts to entrepreneurial leaders, who can help us realize this next chapter of growth.

We are a company of doers. Leaders roll up their sleeves, teams work flat, and everyone contributes to what ships. Titles don’t insulate us from feedback or basics. We invite critique, learn quickly, and keep raising the bar. The best ideas win here, no matter where they come from, because clients trust us to deliver the strongest outcomes every time.

Our clients’ missions, products, and bottom lines are sacred. We immerse ourselves in their world, becoming stewards of their goals and partners in solving big problems. Every product, strategy, or asset we create must be both beautiful and functional; practical, usable, and designed for real-world impact.

Humans are our most valuable resource, and we only grow by hiring people who push us forward. Across strategy, engineering, design, data, and operations, we seek out teammates who raise the bar and make us better. Always hire up, never down.

We partner with organizations of all sizes to explore, design, and implement AI strategies that are secure, scalable, and human-centered. We believe AI should amplify human potential, not replace it, and we build with that conviction in every engagement. From advisory and tooling to implementation and education, we meet clients where they are and help them integrate AI in ways that align with their mission and values. Our goal is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful, responsible innovation.

And through it all, we lead with purpose, love, and adventure. We do meaningful work with people we care about, and we make the ride an adventure worth taking. Because at Human Agency, who we are and how we work are one and the same.

The Opportunity

Our senior team is shipping fast. Too fast to spend cycles on bugs, friction points, and the steady accumulation of product rough edges that slow users down and erode trust. That’s where you come in. This role exists because we need someone with sharp product instincts who can triage what actually matters to users, resolve issues quickly, and exercise real judgment about what to fix, what to escalate, and what to ignore.

This is not a ticket-processing job. Anyone can read feedback and route it somewhere. We need someone who reads feedback, understands what users are actually trying to do, and can tell the difference between a bug that’s blocking real work and one that’s noise. You’ll be the person who keeps product quality tight so leadership can stay focused on building what’s next.

This role can grow well beyond where it starts. Strong judgment and consistent output can open the door to more: building products directly with us, and eventually client-facing solutions work, depending on performance, business need, and demonstrated ability. We hire for trajectory, not just task completion, but that trajectory has to be earned and the timeline isn’t fixed.

What You’ll Own

  • Bug triage and resolution: Work through product issues reported by users with speed and precision. You’ll regularly work in the codebase, submit fixes, and validate them before release.
  • User feedback interpretation: Read between the lines of what users report to identify the real problem, not just the surface complaint, and prioritize accordingly.
  • Product quality monitoring: Maintain a running pulse on the user experience across our products, flagging patterns and systemic issues before they compound. You’ll own testing your changes, checking relevant edge cases, and confirming the original reported workflow works before considering an issue resolved.
  • AI-assisted workflows: Use Claude Code and other AI tools to move faster and resolve more, without sacrificing the judgment that makes the output actually useful.
  • Cross-functional communication: Keep relevant teammates informed with crisp, specific updates (what’s broken, what’s fixed, what still needs attention).
  • Documentation: Leave things better than you found them by documenting fixes, edge cases, and recurring issues in a way that builds institutional knowledge over time.

Who You Are

Experience & Skills

  • Hands-on experience working on software products in a QA, product, or technical support role. You know what good looks like and can spot when something falls short.
  • You have built or experimented with Claude Code and understand how to apply AI tooling to accelerate real work, not just demo it.
  • You have a track record of resolving product issues quickly and independently, without needing someone to hold your hand through every step.
  • You can read user feedback and extract signal from noise. You understand enough about UX to know when a complaint reflects a real problem and when it doesn’t.
  • You communicate clearly in writing and know how to escalate an issue in a way that gives product leads exactly what they need to act.
  • You’re comfortable working without a detailed process in place. You can create your own system for managing volume and staying on top of what matters.

Mindset & Traits

  • You move fast and hate letting things sit. A backlog of unresolved issues bothers you at a gut level.
  • You have real product taste. You’ve spent enough time thinking about user experience that good and bad feel obvious to you, not just theoretical.
  • You take ownership. When something is your responsibility, it gets done. You don’t wait for reminders or check-ins.
  • You’re honest about what you know and what you don’t, and you’d rather ask a sharp question than guess wrong and waste everyone’s time.
  • You see this as a starting point, not a ceiling. You want to earn more responsibility and are motivated by what this role could grow into.

Compensation & Logistics

  • This is a contract role with an hourly rate commensurate with experience. We’re targeting $15-30/hr.
  • Work is fully remote; US or Canada-based candidates only.
  • Hours are flexible but output is not. You’ll be expected to move quickly and stay responsive during active sprints.
  • We’re looking to bring great candidates on immediately.

Equal Opportunity Commitment

Human Agency is an Equal Opportunity Employer. We value diverse perspectives and are committed to building inclusive, high-performing teams where everyone can do their best work.

Read the full description
Trainer AI Product Quality Specialist at Human Agency

Evaluates and improves AI product quality within client engagements focused on responsible, human-centered AI implementation.

Remote Posted 3 days ago RemoteFirstJobs Product
What this role involves

Location: US or Canada

Type: Independent Contractor (potential for conversion to full-time hire)

**A note before you read further**

The world is changing fast, and so is this role. We can’t fully tell you what this job looks like in six months. That’s true of every role at Human Agency right now. What we need from you, no matter what: accountability, curiosity, and a builder-first mindset. If that sounds exciting, keep reading. If it sounds intimidating but you’re still interested, let’s talk. If none of that sounds like you, that’s okay. This probably isn’t your spot.

About Human Agency

We’re scaling rapidly and have a growing pipeline of opportunities that demand exceptional talent across disciplines. Our mission is to bring on individuals, from creative producers to technical experts to entrepreneurial leaders, who can help us realize this next chapter of growth.

We are a company of doers. Leaders roll up their sleeves, teams work flat, and everyone contributes to what ships. Titles don’t insulate us from feedback or basics. We invite critique, learn quickly, and keep raising the bar. The best ideas win here, no matter where they come from, because clients trust us to deliver the strongest outcomes every time.

Our clients’ missions, products, and bottom lines are sacred. We immerse ourselves in their world, becoming stewards of their goals and partners in solving big problems. Every product, strategy, or asset we create must be both beautiful and functional; practical, usable, and designed for real-world impact.

Humans are our most valuable resource, and we only grow by hiring people who push us forward. Across strategy, engineering, design, data, and operations, we seek out teammates who raise the bar and make us better. Always hire up, never down.

We partner with organizations of all sizes to explore, design, and implement AI strategies that are secure, scalable, and human-centered. We believe AI should amplify human potential, not replace it, and we build with that conviction in every engagement. From advisory and tooling to implementation and education, we meet clients where they are and help them integrate AI in ways that align with their mission and values. Our goal is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful, responsible innovation.

And through it all, we lead with purpose, love, and adventure. We do meaningful work with people we care about, and we make the ride an adventure worth taking. Because at Human Agency, who we are and how we work are one and the same.

The Opportunity

Our senior team is shipping fast. Too fast to spend cycles on bugs, friction points, and the steady accumulation of product rough edges that slow users down and erode trust. That’s where you come in. This role exists because we need someone with sharp product instincts who can triage what actually matters to users, resolve issues quickly, and exercise real judgment about what to fix, what to escalate, and what to ignore.

This is not a ticket-processing job. Anyone can read feedback and route it somewhere. We need someone who reads feedback, understands what users are actually trying to do, and can tell the difference between a bug that’s blocking real work and one that’s noise. You’ll be the person who keeps product quality tight so leadership can stay focused on building what’s next.

This role can grow well beyond where it starts. Strong judgment and consistent output can open the door to more: building products directly with us, and eventually client-facing solutions work, depending on performance, business need, and demonstrated ability. We hire for trajectory, not just task completion, but that trajectory has to be earned and the timeline isn’t fixed.

What You’ll Own

  • Bug triage and resolution: Work through product issues reported by users with speed and precision. You’ll regularly work in the codebase, submit fixes, and validate them before release.
  • User feedback interpretation: Read between the lines of what users report to identify the real problem, not just the surface complaint, and prioritize accordingly.
  • Product quality monitoring: Maintain a running pulse on the user experience across our products, flagging patterns and systemic issues before they compound. You’ll own testing your changes, checking relevant edge cases, and confirming the original reported workflow works before considering an issue resolved.
  • AI-assisted workflows: Use Claude Code and other AI tools to move faster and resolve more, without sacrificing the judgment that makes the output actually useful.
  • Cross-functional communication: Keep relevant teammates informed with crisp, specific updates (what’s broken, what’s fixed, what still needs attention).
  • Documentation: Leave things better than you found them by documenting fixes, edge cases, and recurring issues in a way that builds institutional knowledge over time.

Who You Are

Experience & Skills

  • Hands-on experience working on software products in a QA, product, or technical support role. You know what good looks like and can spot when something falls short.
  • You have built or experimented with Claude Code and understand how to apply AI tooling to accelerate real work, not just demo it.
  • You have a track record of resolving product issues quickly and independently, without needing someone to hold your hand through every step.
  • You can read user feedback and extract signal from noise. You understand enough about UX to know when a complaint reflects a real problem and when it doesn’t.
  • You communicate clearly in writing and know how to escalate an issue in a way that gives product leads exactly what they need to act.
  • You’re comfortable working without a detailed process in place. You can create your own system for managing volume and staying on top of what matters.

Mindset & Traits

  • You move fast and hate letting things sit. A backlog of unresolved issues bothers you at a gut level.
  • You have real product taste. You’ve spent enough time thinking about user experience that good and bad feel obvious to you, not just theoretical.
  • You take ownership. When something is your responsibility, it gets done. You don’t wait for reminders or check-ins.
  • You’re honest about what you know and what you don’t, and you’d rather ask a sharp question than guess wrong and waste everyone’s time.
  • You see this as a starting point, not a ceiling. You want to earn more responsibility and are motivated by what this role could grow into.

Compensation & Logistics

  • This is a contract role with an hourly rate commensurate with experience. We’re targeting $15-30/hr.
  • Work is fully remote; US or Canada-based candidates only.
  • Hours are flexible but output is not. You’ll be expected to move quickly and stay responsive during active sprints.
  • We’re looking to bring great candidates on immediately.

Equal Opportunity Commitment

Human Agency is an Equal Opportunity Employer. We value diverse perspectives and are committed to building inclusive, high-performing teams where everyone can do their best work.

Read the full description
Trainer AI Product Quality Specialist at Human Agency

Evaluates and improves AI product quality through testing, feedback, and responsible implementation of AI systems.

Mid Remote Posted 3 days ago RemoteFirstJobs Product
What this role involves

Location: US or Canada

Type: Independent Contractor (potential for conversion to full-time hire)

**A note before you read further**

The world is changing fast, and so is this role. We can’t fully tell you what this job looks like in six months. That’s true of every role at Human Agency right now. What we need from you, no matter what: accountability, curiosity, and a builder-first mindset. If that sounds exciting, keep reading. If it sounds intimidating but you’re still interested, let’s talk. If none of that sounds like you, that’s okay. This probably isn’t your spot.

About Human Agency

We’re scaling rapidly and have a growing pipeline of opportunities that demand exceptional talent across disciplines. Our mission is to bring on individuals, from creative producers to technical experts to entrepreneurial leaders, who can help us realize this next chapter of growth.

We are a company of doers. Leaders roll up their sleeves, teams work flat, and everyone contributes to what ships. Titles don’t insulate us from feedback or basics. We invite critique, learn quickly, and keep raising the bar. The best ideas win here, no matter where they come from, because clients trust us to deliver the strongest outcomes every time.

Our clients’ missions, products, and bottom lines are sacred. We immerse ourselves in their world, becoming stewards of their goals and partners in solving big problems. Every product, strategy, or asset we create must be both beautiful and functional; practical, usable, and designed for real-world impact.

Humans are our most valuable resource, and we only grow by hiring people who push us forward. Across strategy, engineering, design, data, and operations, we seek out teammates who raise the bar and make us better. Always hire up, never down.

We partner with organizations of all sizes to explore, design, and implement AI strategies that are secure, scalable, and human-centered. We believe AI should amplify human potential, not replace it, and we build with that conviction in every engagement. From advisory and tooling to implementation and education, we meet clients where they are and help them integrate AI in ways that align with their mission and values. Our goal is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful, responsible innovation.

And through it all, we lead with purpose, love, and adventure. We do meaningful work with people we care about, and we make the ride an adventure worth taking. Because at Human Agency, who we are and how we work are one and the same.

The Opportunity

Our senior team is shipping fast. Too fast to spend cycles on bugs, friction points, and the steady accumulation of product rough edges that slow users down and erode trust. That’s where you come in. This role exists because we need someone with sharp product instincts who can triage what actually matters to users, resolve issues quickly, and exercise real judgment about what to fix, what to escalate, and what to ignore.

This is not a ticket-processing job. Anyone can read feedback and route it somewhere. We need someone who reads feedback, understands what users are actually trying to do, and can tell the difference between a bug that’s blocking real work and one that’s noise. You’ll be the person who keeps product quality tight so leadership can stay focused on building what’s next.

This role can grow well beyond where it starts. Strong judgment and consistent output can open the door to more: building products directly with us, and eventually client-facing solutions work, depending on performance, business need, and demonstrated ability. We hire for trajectory, not just task completion, but that trajectory has to be earned and the timeline isn’t fixed.

What You’ll Own

  • Bug triage and resolution: Work through product issues reported by users with speed and precision. You’ll regularly work in the codebase, submit fixes, and validate them before release.
  • User feedback interpretation: Read between the lines of what users report to identify the real problem, not just the surface complaint, and prioritize accordingly.
  • Product quality monitoring: Maintain a running pulse on the user experience across our products, flagging patterns and systemic issues before they compound. You’ll own testing your changes, checking relevant edge cases, and confirming the original reported workflow works before considering an issue resolved.
  • AI-assisted workflows: Use Claude Code and other AI tools to move faster and resolve more, without sacrificing the judgment that makes the output actually useful.
  • Cross-functional communication: Keep relevant teammates informed with crisp, specific updates (what’s broken, what’s fixed, what still needs attention).
  • Documentation: Leave things better than you found them by documenting fixes, edge cases, and recurring issues in a way that builds institutional knowledge over time.

Who You Are

Experience & Skills

  • Hands-on experience working on software products in a QA, product, or technical support role. You know what good looks like and can spot when something falls short.
  • You have built or experimented with Claude Code and understand how to apply AI tooling to accelerate real work, not just demo it.
  • You have a track record of resolving product issues quickly and independently, without needing someone to hold your hand through every step.
  • You can read user feedback and extract signal from noise. You understand enough about UX to know when a complaint reflects a real problem and when it doesn’t.
  • You communicate clearly in writing and know how to escalate an issue in a way that gives product leads exactly what they need to act.
  • You’re comfortable working without a detailed process in place. You can create your own system for managing volume and staying on top of what matters.

Mindset & Traits

  • You move fast and hate letting things sit. A backlog of unresolved issues bothers you at a gut level.
  • You have real product taste. You’ve spent enough time thinking about user experience that good and bad feel obvious to you, not just theoretical.
  • You take ownership. When something is your responsibility, it gets done. You don’t wait for reminders or check-ins.
  • You’re honest about what you know and what you don’t, and you’d rather ask a sharp question than guess wrong and waste everyone’s time.
  • You see this as a starting point, not a ceiling. You want to earn more responsibility and are motivated by what this role could grow into.

Compensation & Logistics

  • This is a contract role with an hourly rate commensurate with experience. We’re targeting $20-30/hr.
  • Work is fully remote; US or Canada-based candidates only.
  • Hours are flexible but output is not. You’ll be expected to move quickly and stay responsive during active sprints.
  • We’re looking to bring great candidates on immediately.

Equal Opportunity Commitment

Human Agency is an Equal Opportunity Employer. We value diverse perspectives and are committed to building inclusive, high-performing teams where everyone can do their best work.

Read the full description
Trainer AI Product Quality Specialist at Human Agency

Evaluates and improves AI product quality through testing, feedback, and human-centered assessment of model outputs.

Mid Remote Posted 3 days ago RemoteFirstJobs Product
What this role involves

Location: US or Canada

Type: Independent Contractor (potential for conversion to full-time hire)

**A note before you read further**

The world is changing fast, and so is this role. We can’t fully tell you what this job looks like in six months. That’s true of every role at Human Agency right now. What we need from you, no matter what: accountability, curiosity, and a builder-first mindset. If that sounds exciting, keep reading. If it sounds intimidating but you’re still interested, let’s talk. If none of that sounds like you, that’s okay. This probably isn’t your spot.

About Human Agency

We’re scaling rapidly and have a growing pipeline of opportunities that demand exceptional talent across disciplines. Our mission is to bring on individuals, from creative producers to technical experts to entrepreneurial leaders, who can help us realize this next chapter of growth.

We are a company of doers. Leaders roll up their sleeves, teams work flat, and everyone contributes to what ships. Titles don’t insulate us from feedback or basics. We invite critique, learn quickly, and keep raising the bar. The best ideas win here, no matter where they come from, because clients trust us to deliver the strongest outcomes every time.

Our clients’ missions, products, and bottom lines are sacred. We immerse ourselves in their world, becoming stewards of their goals and partners in solving big problems. Every product, strategy, or asset we create must be both beautiful and functional; practical, usable, and designed for real-world impact.

Humans are our most valuable resource, and we only grow by hiring people who push us forward. Across strategy, engineering, design, data, and operations, we seek out teammates who raise the bar and make us better. Always hire up, never down.

We partner with organizations of all sizes to explore, design, and implement AI strategies that are secure, scalable, and human-centered. We believe AI should amplify human potential, not replace it, and we build with that conviction in every engagement. From advisory and tooling to implementation and education, we meet clients where they are and help them integrate AI in ways that align with their mission and values. Our goal is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful, responsible innovation.

And through it all, we lead with purpose, love, and adventure. We do meaningful work with people we care about, and we make the ride an adventure worth taking. Because at Human Agency, who we are and how we work are one and the same.

The Opportunity

Our senior team is shipping fast. Too fast to spend cycles on bugs, friction points, and the steady accumulation of product rough edges that slow users down and erode trust. That’s where you come in. This role exists because we need someone with sharp product instincts who can triage what actually matters to users, resolve issues quickly, and exercise real judgment about what to fix, what to escalate, and what to ignore.

This is not a ticket-processing job. Anyone can read feedback and route it somewhere. We need someone who reads feedback, understands what users are actually trying to do, and can tell the difference between a bug that’s blocking real work and one that’s noise. You’ll be the person who keeps product quality tight so leadership can stay focused on building what’s next.

This role can grow well beyond where it starts. Strong judgment and consistent output can open the door to more: building products directly with us, and eventually client-facing solutions work, depending on performance, business need, and demonstrated ability. We hire for trajectory, not just task completion, but that trajectory has to be earned and the timeline isn’t fixed.

What You’ll Own

  • Bug triage and resolution: Work through product issues reported by users with speed and precision. You’ll regularly work in the codebase, submit fixes, and validate them before release.
  • User feedback interpretation: Read between the lines of what users report to identify the real problem, not just the surface complaint, and prioritize accordingly.
  • Product quality monitoring: Maintain a running pulse on the user experience across our products, flagging patterns and systemic issues before they compound. You’ll own testing your changes, checking relevant edge cases, and confirming the original reported workflow works before considering an issue resolved.
  • AI-assisted workflows: Use Claude Code and other AI tools to move faster and resolve more, without sacrificing the judgment that makes the output actually useful.
  • Cross-functional communication: Keep relevant teammates informed with crisp, specific updates (what’s broken, what’s fixed, what still needs attention).
  • Documentation: Leave things better than you found them by documenting fixes, edge cases, and recurring issues in a way that builds institutional knowledge over time.

Who You Are

Experience & Skills

  • Hands-on experience working on software products in a QA, product, or technical support role. You know what good looks like and can spot when something falls short.
  • You have built or experimented with Claude Code and understand how to apply AI tooling to accelerate real work, not just demo it.
  • You have a track record of resolving product issues quickly and independently, without needing someone to hold your hand through every step.
  • You can read user feedback and extract signal from noise. You understand enough about UX to know when a complaint reflects a real problem and when it doesn’t.
  • You communicate clearly in writing and know how to escalate an issue in a way that gives product leads exactly what they need to act.
  • You’re comfortable working without a detailed process in place. You can create your own system for managing volume and staying on top of what matters.

Mindset & Traits

  • You move fast and hate letting things sit. A backlog of unresolved issues bothers you at a gut level.
  • You have real product taste. You’ve spent enough time thinking about user experience that good and bad feel obvious to you, not just theoretical.
  • You take ownership. When something is your responsibility, it gets done. You don’t wait for reminders or check-ins.
  • You’re honest about what you know and what you don’t, and you’d rather ask a sharp question than guess wrong and waste everyone’s time.
  • You see this as a starting point, not a ceiling. You want to earn more responsibility and are motivated by what this role could grow into.

Compensation & Logistics

  • This is a contract role with an hourly rate commensurate with experience. We’re targeting $15-30/hr.
  • Work is fully remote; US or Canada-based candidates only.
  • Hours are flexible but output is not. You’ll be expected to move quickly and stay responsive during active sprints.
  • We’re looking to bring great candidates on immediately.

Equal Opportunity Commitment

Human Agency is an Equal Opportunity Employer. We value diverse perspectives and are committed to building inclusive, high-performing teams where everyone can do their best work.

Read the full description
Trainer AI Product Quality Specialist at Human Agency

Evaluates and improves AI product quality through structured testing, feedback, and responsible AI practices.

Remote Posted 3 days ago RemoteFirstJobs Product
What this role involves

Location: US or Canada

Type: Independent Contractor (potential for conversion to full-time hire)

**A note before you read further**

The world is changing fast, and so is this role. We can’t fully tell you what this job looks like in six months. That’s true of every role at Human Agency right now. What we need from you, no matter what: accountability, curiosity, and a builder-first mindset. If that sounds exciting, keep reading. If it sounds intimidating but you’re still interested, let’s talk. If none of that sounds like you, that’s okay. This probably isn’t your spot.

About Human Agency

We’re scaling rapidly and have a growing pipeline of opportunities that demand exceptional talent across disciplines. Our mission is to bring on individuals, from creative producers to technical experts to entrepreneurial leaders, who can help us realize this next chapter of growth.

We are a company of doers. Leaders roll up their sleeves, teams work flat, and everyone contributes to what ships. Titles don’t insulate us from feedback or basics. We invite critique, learn quickly, and keep raising the bar. The best ideas win here, no matter where they come from, because clients trust us to deliver the strongest outcomes every time.

Our clients’ missions, products, and bottom lines are sacred. We immerse ourselves in their world, becoming stewards of their goals and partners in solving big problems. Every product, strategy, or asset we create must be both beautiful and functional; practical, usable, and designed for real-world impact.

Humans are our most valuable resource, and we only grow by hiring people who push us forward. Across strategy, engineering, design, data, and operations, we seek out teammates who raise the bar and make us better. Always hire up, never down.

We partner with organizations of all sizes to explore, design, and implement AI strategies that are secure, scalable, and human-centered. We believe AI should amplify human potential, not replace it, and we build with that conviction in every engagement. From advisory and tooling to implementation and education, we meet clients where they are and help them integrate AI in ways that align with their mission and values. Our goal is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful, responsible innovation.

And through it all, we lead with purpose, love, and adventure. We do meaningful work with people we care about, and we make the ride an adventure worth taking. Because at Human Agency, who we are and how we work are one and the same.

The Opportunity

Our senior team is shipping fast. Too fast to spend cycles on bugs, friction points, and the steady accumulation of product rough edges that slow users down and erode trust. That’s where you come in. This role exists because we need someone with sharp product instincts who can triage what actually matters to users, resolve issues quickly, and exercise real judgment about what to fix, what to escalate, and what to ignore.

This is not a ticket-processing job. Anyone can read feedback and route it somewhere. We need someone who reads feedback, understands what users are actually trying to do, and can tell the difference between a bug that’s blocking real work and one that’s noise. You’ll be the person who keeps product quality tight so leadership can stay focused on building what’s next.

This role can grow well beyond where it starts. Strong judgment and consistent output can open the door to more: building products directly with us, and eventually client-facing solutions work, depending on performance, business need, and demonstrated ability. We hire for trajectory, not just task completion, but that trajectory has to be earned and the timeline isn’t fixed.

What You’ll Own

  • Bug triage and resolution: Work through product issues reported by users with speed and precision. You’ll regularly work in the codebase, submit fixes, and validate them before release.
  • User feedback interpretation: Read between the lines of what users report to identify the real problem, not just the surface complaint, and prioritize accordingly.
  • Product quality monitoring: Maintain a running pulse on the user experience across our products, flagging patterns and systemic issues before they compound. You’ll own testing your changes, checking relevant edge cases, and confirming the original reported workflow works before considering an issue resolved.
  • AI-assisted workflows: Use Claude Code and other AI tools to move faster and resolve more, without sacrificing the judgment that makes the output actually useful.
  • Cross-functional communication: Keep relevant teammates informed with crisp, specific updates (what’s broken, what’s fixed, what still needs attention).
  • Documentation: Leave things better than you found them by documenting fixes, edge cases, and recurring issues in a way that builds institutional knowledge over time.

Who You Are

Experience & Skills

  • Hands-on experience working on software products in a QA, product, or technical support role. You know what good looks like and can spot when something falls short.
  • You have built or experimented with Claude Code and understand how to apply AI tooling to accelerate real work, not just demo it.
  • You have a track record of resolving product issues quickly and independently, without needing someone to hold your hand through every step.
  • You can read user feedback and extract signal from noise. You understand enough about UX to know when a complaint reflects a real problem and when it doesn’t.
  • You communicate clearly in writing and know how to escalate an issue in a way that gives product leads exactly what they need to act.
  • You’re comfortable working without a detailed process in place. You can create your own system for managing volume and staying on top of what matters.

Mindset & Traits

  • You move fast and hate letting things sit. A backlog of unresolved issues bothers you at a gut level.
  • You have real product taste. You’ve spent enough time thinking about user experience that good and bad feel obvious to you, not just theoretical.
  • You take ownership. When something is your responsibility, it gets done. You don’t wait for reminders or check-ins.
  • You’re honest about what you know and what you don’t, and you’d rather ask a sharp question than guess wrong and waste everyone’s time.
  • You see this as a starting point, not a ceiling. You want to earn more responsibility and are motivated by what this role could grow into.

Compensation & Logistics

  • This is a contract role with an hourly rate commensurate with experience. We’re targeting $15-30/hr.
  • Work is fully remote; US or Canada-based candidates only.
  • Hours are flexible but output is not. You’ll be expected to move quickly and stay responsive during active sprints.
  • We’re looking to bring great candidates on immediately.

Equal Opportunity Commitment

Human Agency is an Equal Opportunity Employer. We value diverse perspectives and are committed to building inclusive, high-performing teams where everyone can do their best work.

Read the full description
Trainer AI Product Quality Specialist at Human Agency

Evaluates and improves AI product quality through testing, feedback, and responsible implementation of AI systems.

Remote Posted 3 days ago RemoteFirstJobs Product
What this role involves

Location: US or Canada

Type: Independent Contractor (potential for conversion to full-time hire)

**A note before you read further**

The world is changing fast, and so is this role. We can’t fully tell you what this job looks like in six months. That’s true of every role at Human Agency right now. What we need from you, no matter what: accountability, curiosity, and a builder-first mindset. If that sounds exciting, keep reading. If it sounds intimidating but you’re still interested, let’s talk. If none of that sounds like you, that’s okay. This probably isn’t your spot.

About Human Agency

We’re scaling rapidly and have a growing pipeline of opportunities that demand exceptional talent across disciplines. Our mission is to bring on individuals, from creative producers to technical experts to entrepreneurial leaders, who can help us realize this next chapter of growth.

We are a company of doers. Leaders roll up their sleeves, teams work flat, and everyone contributes to what ships. Titles don’t insulate us from feedback or basics. We invite critique, learn quickly, and keep raising the bar. The best ideas win here, no matter where they come from, because clients trust us to deliver the strongest outcomes every time.

Our clients’ missions, products, and bottom lines are sacred. We immerse ourselves in their world, becoming stewards of their goals and partners in solving big problems. Every product, strategy, or asset we create must be both beautiful and functional; practical, usable, and designed for real-world impact.

Humans are our most valuable resource, and we only grow by hiring people who push us forward. Across strategy, engineering, design, data, and operations, we seek out teammates who raise the bar and make us better. Always hire up, never down.

We partner with organizations of all sizes to explore, design, and implement AI strategies that are secure, scalable, and human-centered. We believe AI should amplify human potential, not replace it, and we build with that conviction in every engagement. From advisory and tooling to implementation and education, we meet clients where they are and help them integrate AI in ways that align with their mission and values. Our goal is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful, responsible innovation.

And through it all, we lead with purpose, love, and adventure. We do meaningful work with people we care about, and we make the ride an adventure worth taking. Because at Human Agency, who we are and how we work are one and the same.

The Opportunity

Our senior team is shipping fast. Too fast to spend cycles on bugs, friction points, and the steady accumulation of product rough edges that slow users down and erode trust. That’s where you come in. This role exists because we need someone with sharp product instincts who can triage what actually matters to users, resolve issues quickly, and exercise real judgment about what to fix, what to escalate, and what to ignore.

This is not a ticket-processing job. Anyone can read feedback and route it somewhere. We need someone who reads feedback, understands what users are actually trying to do, and can tell the difference between a bug that’s blocking real work and one that’s noise. You’ll be the person who keeps product quality tight so leadership can stay focused on building what’s next.

This role can grow well beyond where it starts. Strong judgment and consistent output can open the door to more: building products directly with us, and eventually client-facing solutions work, depending on performance, business need, and demonstrated ability. We hire for trajectory, not just task completion, but that trajectory has to be earned and the timeline isn’t fixed.

What You’ll Own

  • Bug triage and resolution: Work through product issues reported by users with speed and precision. You’ll regularly work in the codebase, submit fixes, and validate them before release.
  • User feedback interpretation: Read between the lines of what users report to identify the real problem, not just the surface complaint, and prioritize accordingly.
  • Product quality monitoring: Maintain a running pulse on the user experience across our products, flagging patterns and systemic issues before they compound. You’ll own testing your changes, checking relevant edge cases, and confirming the original reported workflow works before considering an issue resolved.
  • AI-assisted workflows: Use Claude Code and other AI tools to move faster and resolve more, without sacrificing the judgment that makes the output actually useful.
  • Cross-functional communication: Keep relevant teammates informed with crisp, specific updates (what’s broken, what’s fixed, what still needs attention).
  • Documentation: Leave things better than you found them by documenting fixes, edge cases, and recurring issues in a way that builds institutional knowledge over time.

Who You Are

Experience & Skills

  • Hands-on experience working on software products in a QA, product, or technical support role. You know what good looks like and can spot when something falls short.
  • You have built or experimented with Claude Code and understand how to apply AI tooling to accelerate real work, not just demo it.
  • You have a track record of resolving product issues quickly and independently, without needing someone to hold your hand through every step.
  • You can read user feedback and extract signal from noise. You understand enough about UX to know when a complaint reflects a real problem and when it doesn’t.
  • You communicate clearly in writing and know how to escalate an issue in a way that gives product leads exactly what they need to act.
  • You’re comfortable working without a detailed process in place. You can create your own system for managing volume and staying on top of what matters.

Mindset & Traits

  • You move fast and hate letting things sit. A backlog of unresolved issues bothers you at a gut level.
  • You have real product taste. You’ve spent enough time thinking about user experience that good and bad feel obvious to you, not just theoretical.
  • You take ownership. When something is your responsibility, it gets done. You don’t wait for reminders or check-ins.
  • You’re honest about what you know and what you don’t, and you’d rather ask a sharp question than guess wrong and waste everyone’s time.
  • You see this as a starting point, not a ceiling. You want to earn more responsibility and are motivated by what this role could grow into.

Compensation & Logistics

  • This is a contract role with an hourly rate commensurate with experience. We’re targeting $15-30/hr.
  • Work is fully remote; US or Canada-based candidates only.
  • Hours are flexible but output is not. You’ll be expected to move quickly and stay responsive during active sprints.
  • We’re looking to bring great candidates on immediately.

Equal Opportunity Commitment

Human Agency is an Equal Opportunity Employer. We value diverse perspectives and are committed to building inclusive, high-performing teams where everyone can do their best work.

Read the full description
Trainer AI Product Quality Specialist at Human Agency

Evaluates and improves AI product quality through structured testing, feedback, and human-centered review of AI outputs.

Remote Posted 3 days ago RemoteFirstJobs Product
What this role involves

Location: US or Canada

Type: Independent Contractor (potential for conversion to full-time hire)

**A note before you read further**

The world is changing fast, and so is this role. We can’t fully tell you what this job looks like in six months. That’s true of every role at Human Agency right now. What we need from you, no matter what: accountability, curiosity, and a builder-first mindset. If that sounds exciting, keep reading. If it sounds intimidating but you’re still interested, let’s talk. If none of that sounds like you, that’s okay. This probably isn’t your spot.

About Human Agency

We’re scaling rapidly and have a growing pipeline of opportunities that demand exceptional talent across disciplines. Our mission is to bring on individuals, from creative producers to technical experts to entrepreneurial leaders, who can help us realize this next chapter of growth.

We are a company of doers. Leaders roll up their sleeves, teams work flat, and everyone contributes to what ships. Titles don’t insulate us from feedback or basics. We invite critique, learn quickly, and keep raising the bar. The best ideas win here, no matter where they come from, because clients trust us to deliver the strongest outcomes every time.

Our clients’ missions, products, and bottom lines are sacred. We immerse ourselves in their world, becoming stewards of their goals and partners in solving big problems. Every product, strategy, or asset we create must be both beautiful and functional; practical, usable, and designed for real-world impact.

Humans are our most valuable resource, and we only grow by hiring people who push us forward. Across strategy, engineering, design, data, and operations, we seek out teammates who raise the bar and make us better. Always hire up, never down.

We partner with organizations of all sizes to explore, design, and implement AI strategies that are secure, scalable, and human-centered. We believe AI should amplify human potential, not replace it, and we build with that conviction in every engagement. From advisory and tooling to implementation and education, we meet clients where they are and help them integrate AI in ways that align with their mission and values. Our goal is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful, responsible innovation.

And through it all, we lead with purpose, love, and adventure. We do meaningful work with people we care about, and we make the ride an adventure worth taking. Because at Human Agency, who we are and how we work are one and the same.

The Opportunity

Our senior team is shipping fast. Too fast to spend cycles on bugs, friction points, and the steady accumulation of product rough edges that slow users down and erode trust. That’s where you come in. This role exists because we need someone with sharp product instincts who can triage what actually matters to users, resolve issues quickly, and exercise real judgment about what to fix, what to escalate, and what to ignore.

This is not a ticket-processing job. Anyone can read feedback and route it somewhere. We need someone who reads feedback, understands what users are actually trying to do, and can tell the difference between a bug that’s blocking real work and one that’s noise. You’ll be the person who keeps product quality tight so leadership can stay focused on building what’s next.

This role can grow well beyond where it starts. Strong judgment and consistent output can open the door to more: building products directly with us, and eventually client-facing solutions work, depending on performance, business need, and demonstrated ability. We hire for trajectory, not just task completion, but that trajectory has to be earned and the timeline isn’t fixed.

What You’ll Own

  • Bug triage and resolution: Work through product issues reported by users with speed and precision. You’ll regularly work in the codebase, submit fixes, and validate them before release.
  • User feedback interpretation: Read between the lines of what users report to identify the real problem, not just the surface complaint, and prioritize accordingly.
  • Product quality monitoring: Maintain a running pulse on the user experience across our products, flagging patterns and systemic issues before they compound. You’ll own testing your changes, checking relevant edge cases, and confirming the original reported workflow works before considering an issue resolved.
  • AI-assisted workflows: Use Claude Code and other AI tools to move faster and resolve more, without sacrificing the judgment that makes the output actually useful.
  • Cross-functional communication: Keep relevant teammates informed with crisp, specific updates (what’s broken, what’s fixed, what still needs attention).
  • Documentation: Leave things better than you found them by documenting fixes, edge cases, and recurring issues in a way that builds institutional knowledge over time.

Who You Are

Experience & Skills

  • Hands-on experience working on software products in a QA, product, or technical support role. You know what good looks like and can spot when something falls short.
  • You have built or experimented with Claude Code and understand how to apply AI tooling to accelerate real work, not just demo it.
  • You have a track record of resolving product issues quickly and independently, without needing someone to hold your hand through every step.
  • You can read user feedback and extract signal from noise. You understand enough about UX to know when a complaint reflects a real problem and when it doesn’t.
  • You communicate clearly in writing and know how to escalate an issue in a way that gives product leads exactly what they need to act.
  • You’re comfortable working without a detailed process in place. You can create your own system for managing volume and staying on top of what matters.

Mindset & Traits

  • You move fast and hate letting things sit. A backlog of unresolved issues bothers you at a gut level.
  • You have real product taste. You’ve spent enough time thinking about user experience that good and bad feel obvious to you, not just theoretical.
  • You take ownership. When something is your responsibility, it gets done. You don’t wait for reminders or check-ins.
  • You’re honest about what you know and what you don’t, and you’d rather ask a sharp question than guess wrong and waste everyone’s time.
  • You see this as a starting point, not a ceiling. You want to earn more responsibility and are motivated by what this role could grow into.

Compensation & Logistics

  • This is a contract role with an hourly rate commensurate with experience. We’re targeting $20-30/hr.
  • Work is fully remote; US or Canada-based candidates only.
  • Hours are flexible but output is not. You’ll be expected to move quickly and stay responsive during active sprints.
  • We’re looking to bring great candidates on immediately.

Equal Opportunity Commitment

Human Agency is an Equal Opportunity Employer. We value diverse perspectives and are committed to building inclusive, high-performing teams where everyone can do their best work.

Read the full description
Trainer AI Product Quality Specialist at Human Agency

Evaluates and improves AI product quality through testing, feedback, and responsible implementation of AI tools.

Mid Remote Posted 3 days ago RemoteFirstJobs Product
What this role involves

Location: US or Canada

Type: Independent Contractor (potential for conversion to full-time hire)

**A note before you read further**

The world is changing fast, and so is this role. We can’t fully tell you what this job looks like in six months. That’s true of every role at Human Agency right now. What we need from you, no matter what: accountability, curiosity, and a builder-first mindset. If that sounds exciting, keep reading. If it sounds intimidating but you’re still interested, let’s talk. If none of that sounds like you, that’s okay. This probably isn’t your spot.

About Human Agency

We’re scaling rapidly and have a growing pipeline of opportunities that demand exceptional talent across disciplines. Our mission is to bring on individuals, from creative producers to technical experts to entrepreneurial leaders, who can help us realize this next chapter of growth.

We are a company of doers. Leaders roll up their sleeves, teams work flat, and everyone contributes to what ships. Titles don’t insulate us from feedback or basics. We invite critique, learn quickly, and keep raising the bar. The best ideas win here, no matter where they come from, because clients trust us to deliver the strongest outcomes every time.

Our clients’ missions, products, and bottom lines are sacred. We immerse ourselves in their world, becoming stewards of their goals and partners in solving big problems. Every product, strategy, or asset we create must be both beautiful and functional; practical, usable, and designed for real-world impact.

Humans are our most valuable resource, and we only grow by hiring people who push us forward. Across strategy, engineering, design, data, and operations, we seek out teammates who raise the bar and make us better. Always hire up, never down.

We partner with organizations of all sizes to explore, design, and implement AI strategies that are secure, scalable, and human-centered. We believe AI should amplify human potential, not replace it, and we build with that conviction in every engagement. From advisory and tooling to implementation and education, we meet clients where they are and help them integrate AI in ways that align with their mission and values. Our goal is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful, responsible innovation.

And through it all, we lead with purpose, love, and adventure. We do meaningful work with people we care about, and we make the ride an adventure worth taking. Because at Human Agency, who we are and how we work are one and the same.

The Opportunity

Our senior team is shipping fast. Too fast to spend cycles on bugs, friction points, and the steady accumulation of product rough edges that slow users down and erode trust. That’s where you come in. This role exists because we need someone with sharp product instincts who can triage what actually matters to users, resolve issues quickly, and exercise real judgment about what to fix, what to escalate, and what to ignore.

This is not a ticket-processing job. Anyone can read feedback and route it somewhere. We need someone who reads feedback, understands what users are actually trying to do, and can tell the difference between a bug that’s blocking real work and one that’s noise. You’ll be the person who keeps product quality tight so leadership can stay focused on building what’s next.

This role can grow well beyond where it starts. Strong judgment and consistent output can open the door to more: building products directly with us, and eventually client-facing solutions work, depending on performance, business need, and demonstrated ability. We hire for trajectory, not just task completion, but that trajectory has to be earned and the timeline isn’t fixed.

What You’ll Own

  • Bug triage and resolution: Work through product issues reported by users with speed and precision. You’ll regularly work in the codebase, submit fixes, and validate them before release.
  • User feedback interpretation: Read between the lines of what users report to identify the real problem, not just the surface complaint, and prioritize accordingly.
  • Product quality monitoring: Maintain a running pulse on the user experience across our products, flagging patterns and systemic issues before they compound. You’ll own testing your changes, checking relevant edge cases, and confirming the original reported workflow works before considering an issue resolved.
  • AI-assisted workflows: Use Claude Code and other AI tools to move faster and resolve more, without sacrificing the judgment that makes the output actually useful.
  • Cross-functional communication: Keep relevant teammates informed with crisp, specific updates (what’s broken, what’s fixed, what still needs attention).
  • Documentation: Leave things better than you found them by documenting fixes, edge cases, and recurring issues in a way that builds institutional knowledge over time.

Who You Are

Experience & Skills

  • Hands-on experience working on software products in a QA, product, or technical support role. You know what good looks like and can spot when something falls short.
  • You have built or experimented with Claude Code and understand how to apply AI tooling to accelerate real work, not just demo it.
  • You have a track record of resolving product issues quickly and independently, without needing someone to hold your hand through every step.
  • You can read user feedback and extract signal from noise. You understand enough about UX to know when a complaint reflects a real problem and when it doesn’t.
  • You communicate clearly in writing and know how to escalate an issue in a way that gives product leads exactly what they need to act.
  • You’re comfortable working without a detailed process in place. You can create your own system for managing volume and staying on top of what matters.

Mindset & Traits

  • You move fast and hate letting things sit. A backlog of unresolved issues bothers you at a gut level.
  • You have real product taste. You’ve spent enough time thinking about user experience that good and bad feel obvious to you, not just theoretical.
  • You take ownership. When something is your responsibility, it gets done. You don’t wait for reminders or check-ins.
  • You’re honest about what you know and what you don’t, and you’d rather ask a sharp question than guess wrong and waste everyone’s time.
  • You see this as a starting point, not a ceiling. You want to earn more responsibility and are motivated by what this role could grow into.

Compensation & Logistics

  • This is a contract role with an hourly rate commensurate with experience. We’re targeting $20-30/hr.
  • Work is fully remote; US or Canada-based candidates only.
  • Hours are flexible but output is not. You’ll be expected to move quickly and stay responsive during active sprints.
  • We’re looking to bring great candidates on immediately.

Equal Opportunity Commitment

Human Agency is an Equal Opportunity Employer. We value diverse perspectives and are committed to building inclusive, high-performing teams where everyone can do their best work.

Read the full description
Trainer AI Product Quality Specialist at Human Agency

Evaluates and improves AI product quality by reviewing outputs, identifying issues, and providing feedback to support responsible AI implementations.

Remote Posted 3 days ago RemoteFirstJobs Product
What this role involves

Location: US or Canada

Type: Independent Contractor (potential for conversion to full-time hire)

**A note before you read further**

The world is changing fast, and so is this role. We can’t fully tell you what this job looks like in six months. That’s true of every role at Human Agency right now. What we need from you, no matter what: accountability, curiosity, and a builder-first mindset. If that sounds exciting, keep reading. If it sounds intimidating but you’re still interested, let’s talk. If none of that sounds like you, that’s okay. This probably isn’t your spot.

About Human Agency

We’re scaling rapidly and have a growing pipeline of opportunities that demand exceptional talent across disciplines. Our mission is to bring on individuals, from creative producers to technical experts to entrepreneurial leaders, who can help us realize this next chapter of growth.

We are a company of doers. Leaders roll up their sleeves, teams work flat, and everyone contributes to what ships. Titles don’t insulate us from feedback or basics. We invite critique, learn quickly, and keep raising the bar. The best ideas win here, no matter where they come from, because clients trust us to deliver the strongest outcomes every time.

Our clients’ missions, products, and bottom lines are sacred. We immerse ourselves in their world, becoming stewards of their goals and partners in solving big problems. Every product, strategy, or asset we create must be both beautiful and functional; practical, usable, and designed for real-world impact.

Humans are our most valuable resource, and we only grow by hiring people who push us forward. Across strategy, engineering, design, data, and operations, we seek out teammates who raise the bar and make us better. Always hire up, never down.

We partner with organizations of all sizes to explore, design, and implement AI strategies that are secure, scalable, and human-centered. We believe AI should amplify human potential, not replace it, and we build with that conviction in every engagement. From advisory and tooling to implementation and education, we meet clients where they are and help them integrate AI in ways that align with their mission and values. Our goal is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful, responsible innovation.

And through it all, we lead with purpose, love, and adventure. We do meaningful work with people we care about, and we make the ride an adventure worth taking. Because at Human Agency, who we are and how we work are one and the same.

The Opportunity

Our senior team is shipping fast. Too fast to spend cycles on bugs, friction points, and the steady accumulation of product rough edges that slow users down and erode trust. That’s where you come in. This role exists because we need someone with sharp product instincts who can triage what actually matters to users, resolve issues quickly, and exercise real judgment about what to fix, what to escalate, and what to ignore.

This is not a ticket-processing job. Anyone can read feedback and route it somewhere. We need someone who reads feedback, understands what users are actually trying to do, and can tell the difference between a bug that’s blocking real work and one that’s noise. You’ll be the person who keeps product quality tight so leadership can stay focused on building what’s next.

This role can grow well beyond where it starts. Strong judgment and consistent output can open the door to more: building products directly with us, and eventually client-facing solutions work, depending on performance, business need, and demonstrated ability. We hire for trajectory, not just task completion, but that trajectory has to be earned and the timeline isn’t fixed.

What You’ll Own

  • Bug triage and resolution: Work through product issues reported by users with speed and precision. You’ll regularly work in the codebase, submit fixes, and validate them before release.
  • User feedback interpretation: Read between the lines of what users report to identify the real problem, not just the surface complaint, and prioritize accordingly.
  • Product quality monitoring: Maintain a running pulse on the user experience across our products, flagging patterns and systemic issues before they compound. You’ll own testing your changes, checking relevant edge cases, and confirming the original reported workflow works before considering an issue resolved.
  • AI-assisted workflows: Use Claude Code and other AI tools to move faster and resolve more, without sacrificing the judgment that makes the output actually useful.
  • Cross-functional communication: Keep relevant teammates informed with crisp, specific updates (what’s broken, what’s fixed, what still needs attention).
  • Documentation: Leave things better than you found them by documenting fixes, edge cases, and recurring issues in a way that builds institutional knowledge over time.

Who You Are

Experience & Skills

  • Hands-on experience working on software products in a QA, product, or technical support role. You know what good looks like and can spot when something falls short.
  • You have built or experimented with Claude Code and understand how to apply AI tooling to accelerate real work, not just demo it.
  • You have a track record of resolving product issues quickly and independently, without needing someone to hold your hand through every step.
  • You can read user feedback and extract signal from noise. You understand enough about UX to know when a complaint reflects a real problem and when it doesn’t.
  • You communicate clearly in writing and know how to escalate an issue in a way that gives product leads exactly what they need to act.
  • You’re comfortable working without a detailed process in place. You can create your own system for managing volume and staying on top of what matters.

Mindset & Traits

  • You move fast and hate letting things sit. A backlog of unresolved issues bothers you at a gut level.
  • You have real product taste. You’ve spent enough time thinking about user experience that good and bad feel obvious to you, not just theoretical.
  • You take ownership. When something is your responsibility, it gets done. You don’t wait for reminders or check-ins.
  • You’re honest about what you know and what you don’t, and you’d rather ask a sharp question than guess wrong and waste everyone’s time.
  • You see this as a starting point, not a ceiling. You want to earn more responsibility and are motivated by what this role could grow into.

Compensation & Logistics

  • This is a contract role with an hourly rate commensurate with experience. We’re targeting $15-30/hr.
  • Work is fully remote; US or Canada-based candidates only.
  • Hours are flexible but output is not. You’ll be expected to move quickly and stay responsive during active sprints.
  • We’re looking to bring great candidates on immediately.

Equal Opportunity Commitment

Human Agency is an Equal Opportunity Employer. We value diverse perspectives and are committed to building inclusive, high-performing teams where everyone can do their best work.

Read the full description
Trainer AI Product Quality Specialist at Human Agency

Evaluates and improves AI product quality by reviewing outputs, identifying issues, and supporting responsible AI implementation.

Mid Remote Posted 3 days ago RemoteFirstJobs Product
What this role involves

Location: US or Canada

Type: Independent Contractor (potential for conversion to full-time hire)

**A note before you read further**

The world is changing fast, and so is this role. We can’t fully tell you what this job looks like in six months. That’s true of every role at Human Agency right now. What we need from you, no matter what: accountability, curiosity, and a builder-first mindset. If that sounds exciting, keep reading. If it sounds intimidating but you’re still interested, let’s talk. If none of that sounds like you, that’s okay. This probably isn’t your spot.

About Human Agency

We’re scaling rapidly and have a growing pipeline of opportunities that demand exceptional talent across disciplines. Our mission is to bring on individuals, from creative producers to technical experts to entrepreneurial leaders, who can help us realize this next chapter of growth.

We are a company of doers. Leaders roll up their sleeves, teams work flat, and everyone contributes to what ships. Titles don’t insulate us from feedback or basics. We invite critique, learn quickly, and keep raising the bar. The best ideas win here, no matter where they come from, because clients trust us to deliver the strongest outcomes every time.

Our clients’ missions, products, and bottom lines are sacred. We immerse ourselves in their world, becoming stewards of their goals and partners in solving big problems. Every product, strategy, or asset we create must be both beautiful and functional; practical, usable, and designed for real-world impact.

Humans are our most valuable resource, and we only grow by hiring people who push us forward. Across strategy, engineering, design, data, and operations, we seek out teammates who raise the bar and make us better. Always hire up, never down.

We partner with organizations of all sizes to explore, design, and implement AI strategies that are secure, scalable, and human-centered. We believe AI should amplify human potential, not replace it, and we build with that conviction in every engagement. From advisory and tooling to implementation and education, we meet clients where they are and help them integrate AI in ways that align with their mission and values. Our goal is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful, responsible innovation.

And through it all, we lead with purpose, love, and adventure. We do meaningful work with people we care about, and we make the ride an adventure worth taking. Because at Human Agency, who we are and how we work are one and the same.

The Opportunity

Our senior team is shipping fast. Too fast to spend cycles on bugs, friction points, and the steady accumulation of product rough edges that slow users down and erode trust. That’s where you come in. This role exists because we need someone with sharp product instincts who can triage what actually matters to users, resolve issues quickly, and exercise real judgment about what to fix, what to escalate, and what to ignore.

This is not a ticket-processing job. Anyone can read feedback and route it somewhere. We need someone who reads feedback, understands what users are actually trying to do, and can tell the difference between a bug that’s blocking real work and one that’s noise. You’ll be the person who keeps product quality tight so leadership can stay focused on building what’s next.

This role can grow well beyond where it starts. Strong judgment and consistent output can open the door to more: building products directly with us, and eventually client-facing solutions work, depending on performance, business need, and demonstrated ability. We hire for trajectory, not just task completion, but that trajectory has to be earned and the timeline isn’t fixed.

What You’ll Own

  • Bug triage and resolution: Work through product issues reported by users with speed and precision. You’ll regularly work in the codebase, submit fixes, and validate them before release.
  • User feedback interpretation: Read between the lines of what users report to identify the real problem, not just the surface complaint, and prioritize accordingly.
  • Product quality monitoring: Maintain a running pulse on the user experience across our products, flagging patterns and systemic issues before they compound. You’ll own testing your changes, checking relevant edge cases, and confirming the original reported workflow works before considering an issue resolved.
  • AI-assisted workflows: Use Claude Code and other AI tools to move faster and resolve more, without sacrificing the judgment that makes the output actually useful.
  • Cross-functional communication: Keep relevant teammates informed with crisp, specific updates (what’s broken, what’s fixed, what still needs attention).
  • Documentation: Leave things better than you found them by documenting fixes, edge cases, and recurring issues in a way that builds institutional knowledge over time.

Who You Are

Experience & Skills

  • Hands-on experience working on software products in a QA, product, or technical support role. You know what good looks like and can spot when something falls short.
  • You have built or experimented with Claude Code and understand how to apply AI tooling to accelerate real work, not just demo it.
  • You have a track record of resolving product issues quickly and independently, without needing someone to hold your hand through every step.
  • You can read user feedback and extract signal from noise. You understand enough about UX to know when a complaint reflects a real problem and when it doesn’t.
  • You communicate clearly in writing and know how to escalate an issue in a way that gives product leads exactly what they need to act.
  • You’re comfortable working without a detailed process in place. You can create your own system for managing volume and staying on top of what matters.

Mindset & Traits

  • You move fast and hate letting things sit. A backlog of unresolved issues bothers you at a gut level.
  • You have real product taste. You’ve spent enough time thinking about user experience that good and bad feel obvious to you, not just theoretical.
  • You take ownership. When something is your responsibility, it gets done. You don’t wait for reminders or check-ins.
  • You’re honest about what you know and what you don’t, and you’d rather ask a sharp question than guess wrong and waste everyone’s time.
  • You see this as a starting point, not a ceiling. You want to earn more responsibility and are motivated by what this role could grow into.

Compensation & Logistics

  • This is a contract role with an hourly rate commensurate with experience. We’re targeting $15-30/hr.
  • Work is fully remote; US or Canada-based candidates only.
  • Hours are flexible but output is not. You’ll be expected to move quickly and stay responsive during active sprints.
  • We’re looking to bring great candidates on immediately.

Equal Opportunity Commitment

Human Agency is an Equal Opportunity Employer. We value diverse perspectives and are committed to building inclusive, high-performing teams where everyone can do their best work.

Read the full description
Trainer AI Product Quality Specialist at Human Agency

Evaluates and improves AI product quality by reviewing outputs, identifying issues, and supporting responsible AI implementation.

Remote Posted 3 days ago RemoteFirstJobs Product
What this role involves

Location: US or Canada

Type: Independent Contractor (potential for conversion to full-time hire)

**A note before you read further**

The world is changing fast, and so is this role. We can’t fully tell you what this job looks like in six months. That’s true of every role at Human Agency right now. What we need from you, no matter what: accountability, curiosity, and a builder-first mindset. If that sounds exciting, keep reading. If it sounds intimidating but you’re still interested, let’s talk. If none of that sounds like you, that’s okay. This probably isn’t your spot.

About Human Agency

We’re scaling rapidly and have a growing pipeline of opportunities that demand exceptional talent across disciplines. Our mission is to bring on individuals, from creative producers to technical experts to entrepreneurial leaders, who can help us realize this next chapter of growth.

We are a company of doers. Leaders roll up their sleeves, teams work flat, and everyone contributes to what ships. Titles don’t insulate us from feedback or basics. We invite critique, learn quickly, and keep raising the bar. The best ideas win here, no matter where they come from, because clients trust us to deliver the strongest outcomes every time.

Our clients’ missions, products, and bottom lines are sacred. We immerse ourselves in their world, becoming stewards of their goals and partners in solving big problems. Every product, strategy, or asset we create must be both beautiful and functional; practical, usable, and designed for real-world impact.

Humans are our most valuable resource, and we only grow by hiring people who push us forward. Across strategy, engineering, design, data, and operations, we seek out teammates who raise the bar and make us better. Always hire up, never down.

We partner with organizations of all sizes to explore, design, and implement AI strategies that are secure, scalable, and human-centered. We believe AI should amplify human potential, not replace it, and we build with that conviction in every engagement. From advisory and tooling to implementation and education, we meet clients where they are and help them integrate AI in ways that align with their mission and values. Our goal is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful, responsible innovation.

And through it all, we lead with purpose, love, and adventure. We do meaningful work with people we care about, and we make the ride an adventure worth taking. Because at Human Agency, who we are and how we work are one and the same.

The Opportunity

Our senior team is shipping fast. Too fast to spend cycles on bugs, friction points, and the steady accumulation of product rough edges that slow users down and erode trust. That’s where you come in. This role exists because we need someone with sharp product instincts who can triage what actually matters to users, resolve issues quickly, and exercise real judgment about what to fix, what to escalate, and what to ignore.

This is not a ticket-processing job. Anyone can read feedback and route it somewhere. We need someone who reads feedback, understands what users are actually trying to do, and can tell the difference between a bug that’s blocking real work and one that’s noise. You’ll be the person who keeps product quality tight so leadership can stay focused on building what’s next.

This role can grow well beyond where it starts. Strong judgment and consistent output can open the door to more: building products directly with us, and eventually client-facing solutions work, depending on performance, business need, and demonstrated ability. We hire for trajectory, not just task completion, but that trajectory has to be earned and the timeline isn’t fixed.

What You’ll Own

  • Bug triage and resolution: Work through product issues reported by users with speed and precision. You’ll regularly work in the codebase, submit fixes, and validate them before release.
  • User feedback interpretation: Read between the lines of what users report to identify the real problem, not just the surface complaint, and prioritize accordingly.
  • Product quality monitoring: Maintain a running pulse on the user experience across our products, flagging patterns and systemic issues before they compound. You’ll own testing your changes, checking relevant edge cases, and confirming the original reported workflow works before considering an issue resolved.
  • AI-assisted workflows: Use Claude Code and other AI tools to move faster and resolve more, without sacrificing the judgment that makes the output actually useful.
  • Cross-functional communication: Keep relevant teammates informed with crisp, specific updates (what’s broken, what’s fixed, what still needs attention).
  • Documentation: Leave things better than you found them by documenting fixes, edge cases, and recurring issues in a way that builds institutional knowledge over time.

Who You Are

Experience & Skills

  • Hands-on experience working on software products in a QA, product, or technical support role. You know what good looks like and can spot when something falls short.
  • You have built or experimented with Claude Code and understand how to apply AI tooling to accelerate real work, not just demo it.
  • You have a track record of resolving product issues quickly and independently, without needing someone to hold your hand through every step.
  • You can read user feedback and extract signal from noise. You understand enough about UX to know when a complaint reflects a real problem and when it doesn’t.
  • You communicate clearly in writing and know how to escalate an issue in a way that gives product leads exactly what they need to act.
  • You’re comfortable working without a detailed process in place. You can create your own system for managing volume and staying on top of what matters.

Mindset & Traits

  • You move fast and hate letting things sit. A backlog of unresolved issues bothers you at a gut level.
  • You have real product taste. You’ve spent enough time thinking about user experience that good and bad feel obvious to you, not just theoretical.
  • You take ownership. When something is your responsibility, it gets done. You don’t wait for reminders or check-ins.
  • You’re honest about what you know and what you don’t, and you’d rather ask a sharp question than guess wrong and waste everyone’s time.
  • You see this as a starting point, not a ceiling. You want to earn more responsibility and are motivated by what this role could grow into.

Compensation & Logistics

  • This is a contract role with an hourly rate commensurate with experience. We’re targeting $20-30/hr.
  • Work is fully remote; US or Canada-based candidates only.
  • Hours are flexible but output is not. You’ll be expected to move quickly and stay responsive during active sprints.
  • We’re looking to bring great candidates on immediately.

Equal Opportunity Commitment

Human Agency is an Equal Opportunity Employer. We value diverse perspectives and are committed to building inclusive, high-performing teams where everyone can do their best work.

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Trainer Video Editor

Reviews and annotates robotic-arm video sessions to provide labeled training data for AI systems.

Remote Posted 3 days ago Himalayas
What this role involves
Role Title: Video Editor (AI Video Annotation) Role Type: Contractor, Remote Location: North America, Latin America, Europe, UK, and Oceania micro1 is engaging Video Editors for a project focused on reviewing and annotating video sessions of robotic arms completing real-world tasks.
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