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Extracts and validates structured facts from documents, cites source passages, reviews model-assisted outputs, and flags ambiguity for reliable AI systems.
ABOUT DEFCON AI
RESILIENCE IN THE FACE OF DISRUPTION. DEFCON AI is an insights company that leverages artificial intelligence, mathematical optimization, data analytics, and software engineering for resilient optimization of complex systems.
In today’s dynamically changing world, DEFCON AI’s technology aligns outcomes with operational goals, better decision making, and empowers customers to anticipate assess, and mitigate the impacts of disruptions.
About the Role
You’ll pull structured facts out of long, free-text documents, and keep every one of them tied to the exact passage it came from. On this platform, nothing gets asserted without a citation a human reviewer can check, and that traceability is yours to build and protect.
You’ll join the analytics and AI engineering team behind a system that ingests records from dozens of disparate sources, resolves them to the right entity, and shows a human reviewer the exact source text behind every answer. Operating within a secure government cloud environment, the platform depends on extraction a reviewer can trust precisely because it can be checked against the original document.
You’ll join an established extraction practice rather than building one from scratch. The approach is set and reviewed by a senior practitioner on the team. Your contribution is sustained, consistent output at volume against long, messy, narrative documents that were never written with extraction in mind, and the judgment to flag what doesn’t fit rather than force it.
This is a fully remote role, with a later start date than our most urgent openings. We’re sourcing now so the seat is filled when the work begins.
Key Responsibilities
Extract structured facts from long, free-text, narrative, and semi-structured documents
Maintain a traceable pointer from every extracted fact back to the exact source passage it came from
Validate that every cited passage actually supports the extracted fact, and treat a missing or unsupported citation as a defect
Distinguish a stated total from a derived sum in financial narratives, retaining the contributing items and the calculation for verification
Consume the recorded rule context supplied to model-assisted extraction, keeping cited facts and uncertainty separate from any validity decision
Apply and extend the team’s established extraction approach consistently across new document types
Handle ambiguous, contradictory, or incomplete source text without forcing a single reading; flag it rather than guessing
Work with entity resolution and retrieval teammates on what a usable extracted fact needs to carry downstream
Required Qualifications
3+ years extracting structured facts or data from unstructured, narrative text in a production setting
Experience keeping extracted output traceable to its source
Strong Python, with hands-on NLP or information-extraction tooling, whether rule-based, statistical, or LLM-based
US Citizenship Required
Active US Secret clearance
Preferred Qualifications
Extraction experience in a government, investigative, legal, financial-crime, or intelligence-adjacent setting
LLM-based extraction with structured output schemas and validation against source text
Experience where extracted facts fed a downstream matching, scoring, or retrieval system
Active Top Secret clearance
What Success Looks Like
Facts extracted at volume, with every claim traceable to its source passage
Extraction that holds up when a subject-matter expert checks it against the original document
Sustained throughput across new document types without re-deriving the approach for each one
What We Offer
A fully remote, results-based environment
Competitive salary, bonus, and equity package
100% employer paid, comprehensive health insurance including medical, dental, and vision for you and your family
Unlimited PTO, with your manager’s approval
Flexible work environment where you manage your work day
14 weeks of fully-paid parental leave
Salary Range: $130,000—$160,000. This represents the typical salary range for this position based on experience, skills, and other factors.
We’re an Equal Opportunity Employer: You’ll receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.
Applicant Data Disclosure
By submitting an application, you acknowledge that Defcon AI uses third-party service providers to facilitate its recruitment and hiring processes. These providers include applicant tracking systems, candidate verification platforms, and fraud detection tools (collectively, “Hiring Platforms”). Your application materials, including your résumé, cover letter, work samples, responses to application questions, and any other information you submit, may be transmitted to and processed by these Hiring Platforms for the following purposes:
Applications that are flagged through this process as containing indicators of fraud or material misrepresentation may be declined from further consideration. If you have questions about the status of your application or the evaluation process, please contactrecruiting@defconai.com.
Defcon AI requires its Hiring Platform providers to process your information solely for the purposes described above and in accordance with applicable law. Your information will be retained only for as long as necessary to fulfill these purposes and any applicable legal obligations, after which it will be deleted in accordance with Defcon AI’s data retention policies.
For more information about how your data is used, please refer to our Privacy Policy and Applicant Privacy Notice .
Evaluates AI models by building labeled datasets, designing audits, measuring performance, and validating scoring and generative AI outputs.
ABOUT DEFCON AI
RESILIENCE IN THE FACE OF DISRUPTION. DEFCON AI is an insights company that leverages artificial intelligence, mathematical optimization, data analytics, and software engineering for resilient optimization of complex systems.
In today’s dynamically changing world, DEFCON AI’s technology aligns outcomes with operational goals, better decision making, and empowers customers to anticipate assess, and mitigate the impacts of disruptions.
Be the independent voice that keeps the whole program honest — your evaluation is the standard everyone else is held to.
About the Role
You’ll join the analytics and AI engineering team behind a system that genuinely matters: an AI-assisted platform that brings together records from dozens of disparate data sources, resolves them to the correct individual, highlights what analysts should review first, and provides transparent, explainable recommendations that users can trust. Operating within a secure government cloud environment, the platform tackles complex challenges in AI, data integration, and decision support where quality, trust, and accountability are mission-critical.
As a Model Test & Measurement Engineer, you’ll own the evaluation framework that helps ensure those systems perform as intended. You’ll build and maintain labeled ground truth datasets, design statistically sound audit and sampling methodologies, measure model performance across releases, and create the evidence packages that support deployment decisions. You’ll independently validate both scoring and generative AI capabilities, helping the team understand not only whether a model works, but how confidently its outputs can be trusted.
This is a role with genuine influence. Your assessments will inform release decisions, drive improvement efforts, and provide the objective evidence customers rely on when evaluating system performance. You’ll work closely with data scientists, AI engineers, and technical leadership while maintaining the independence needed to provide clear, defensible evaluations. You do not build the models you validate, and you do not approve thresholds or release authorization against your own evidence.
If you’re energized by measurement, validation, and making complex AI systems more trustworthy, this is an opportunity to have an outsized impact on both the technology and the mission it supports.
This is a fully remote role with occasional travel to DEFCON AI headquarters, customer sites, and partner facilities as needed.
Key Responsibilities
Construct labeled ground truth for model evaluation
Design and run sampled audits
Gate releases against model version; maintain version inventory, evaluation records, and rollback triggers
Run drift and override review
Produce human-oversight and fairness / disparate-effect evidence
Maintain independence from the build roles: produce evaluation evidence, but do not build the models, approve thresholds, or authorize releases against that evidence
Measure workflow improvement: review time, throughput, backlog movement, and override and rework rates
Design evaluation-phase QC: sample selection that does not mix populations, the unit of review, and fair comparison when methods or searched sources differ
Define the measurement events other teams must emit, and confirm the review workspace emits workflow events from first use
Required Qualifications
5+ years with model validation as a named responsibility, not a side task
Direct experience with ground-truth construction and sampling design
Strong Python and SQL; comfort working independently from the teams whose models you evaluate
US Citizenship Required
Active US Secret clearance
Elevated personnel security requirements apply to portions of this work and are discussed during screening
Preferred Qualifications
Regulated-industry or government model-risk background
Experience with fairness / disparate-effect testing and human-oversight documentation
NIST AI RMF or comparable practice
Active Top Secret clearance
What Success Looks Like
Evaluation evidence a customer can rely on, independent of the teams that build the models
Releases gated against a clear version and evaluation record
Workflow metrics (review time, throughput, backlog, override/rework rates) that give the program an honest read on whether it’s working
What We Offer
A fully remote, results-based environment
Competitive salary, bonus, and equity package
100% employer paid, comprehensive health insurance including medical, dental, and vision for you and your family
Unlimited PTO, with your manager’s approval
Flexible work environment where you manage your work day
14 weeks of fully-paid parental leave
Salary Range: $150,000–$190,000. This represents the typical salary range for this position based on experience, skills, and other factors.
We’re an Equal Opportunity Employer: You’ll receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.
Applicant Data Disclosure
By submitting an application, you acknowledge that Defcon AI uses third-party service providers to facilitate its recruitment and hiring processes. These providers include applicant tracking systems, candidate verification platforms, and fraud detection tools (collectively, “Hiring Platforms”). Your application materials, including your résumé, cover letter, work samples, responses to application questions, and any other information you submit, may be transmitted to and processed by these Hiring Platforms for the following purposes:
Applications that are flagged through this process as containing indicators of fraud or material misrepresentation may be declined from further consideration. If you have questions about the status of your application or the evaluation process, please contactrecruiting@defconai.com.
Defcon AI requires its Hiring Platform providers to process your information solely for the purposes described above and in accordance with applicable law. Your information will be retained only for as long as necessary to fulfill these purposes and any applicable legal obligations, after which it will be deleted in accordance with Defcon AI’s data retention policies.
For more information about how your data is used, please refer to our Privacy Policy and Applicant Privacy Notice .
Extracts and validates facts from complex documents, preserves source citations, and reviews model-assisted outputs for accuracy and uncertainty.
ABOUT DEFCON AI
RESILIENCE IN THE FACE OF DISRUPTION. DEFCON AI is an insights company that leverages artificial intelligence, mathematical optimization, data analytics, and software engineering for resilient optimization of complex systems.
In today’s dynamically changing world, DEFCON AI’s technology aligns outcomes with operational goals, better decision making, and empowers customers to anticipate assess, and mitigate the impacts of disruptions.
About the Role
You’ll pull structured facts out of long, free-text documents, and keep every one of them tied to the exact passage it came from. On this platform, nothing gets asserted without a citation a human reviewer can check, and that traceability is yours to build and protect.
You’ll join the analytics and AI engineering team behind a system that ingests records from dozens of disparate sources, resolves them to the right entity, and shows a human reviewer the exact source text behind every answer. Operating within a secure government cloud environment, the platform depends on extraction a reviewer can trust precisely because it can be checked against the original document.
You’ll join an established extraction practice rather than building one from scratch. The approach is set and reviewed by a senior practitioner on the team. Your contribution is sustained, consistent output at volume against long, messy, narrative documents that were never written with extraction in mind, and the judgment to flag what doesn’t fit rather than force it.
This is a fully remote role, with a later start date than our most urgent openings. We’re sourcing now so the seat is filled when the work begins.
Key Responsibilities
Extract structured facts from long, free-text, narrative, and semi-structured documents
Maintain a traceable pointer from every extracted fact back to the exact source passage it came from
Validate that every cited passage actually supports the extracted fact, and treat a missing or unsupported citation as a defect
Distinguish a stated total from a derived sum in financial narratives, retaining the contributing items and the calculation for verification
Consume the recorded rule context supplied to model-assisted extraction, keeping cited facts and uncertainty separate from any validity decision
Apply and extend the team’s established extraction approach consistently across new document types
Handle ambiguous, contradictory, or incomplete source text without forcing a single reading; flag it rather than guessing
Work with entity resolution and retrieval teammates on what a usable extracted fact needs to carry downstream
Required Qualifications
3+ years extracting structured facts or data from unstructured, narrative text in a production setting
Experience keeping extracted output traceable to its source
Strong Python, with hands-on NLP or information-extraction tooling, whether rule-based, statistical, or LLM-based
US Citizenship Required
Active US Secret clearance
Preferred Qualifications
Extraction experience in a government, investigative, legal, financial-crime, or intelligence-adjacent setting
LLM-based extraction with structured output schemas and validation against source text
Experience where extracted facts fed a downstream matching, scoring, or retrieval system
Active Top Secret clearance
What Success Looks Like
Facts extracted at volume, with every claim traceable to its source passage
Extraction that holds up when a subject-matter expert checks it against the original document
Sustained throughput across new document types without re-deriving the approach for each one
What We Offer
A fully remote, results-based environment
Competitive salary, bonus, and equity package
100% employer paid, comprehensive health insurance including medical, dental, and vision for you and your family
Unlimited PTO, with your manager’s approval
Flexible work environment where you manage your work day
14 weeks of fully-paid parental leave
Salary Range: $130,000—$160,000. This represents the typical salary range for this position based on experience, skills, and other factors.
We’re an Equal Opportunity Employer: You’ll receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.
Applicant Data Disclosure
By submitting an application, you acknowledge that Defcon AI uses third-party service providers to facilitate its recruitment and hiring processes. These providers include applicant tracking systems, candidate verification platforms, and fraud detection tools (collectively, “Hiring Platforms”). Your application materials, including your résumé, cover letter, work samples, responses to application questions, and any other information you submit, may be transmitted to and processed by these Hiring Platforms for the following purposes:
Applications that are flagged through this process as containing indicators of fraud or material misrepresentation may be declined from further consideration. If you have questions about the status of your application or the evaluation process, please contactrecruiting@defconai.com.
Defcon AI requires its Hiring Platform providers to process your information solely for the purposes described above and in accordance with applicable law. Your information will be retained only for as long as necessary to fulfill these purposes and any applicable legal obligations, after which it will be deleted in accordance with Defcon AI’s data retention policies.
For more information about how your data is used, please refer to our Privacy Policy and Applicant Privacy Notice .
Evaluates and provides expert feedback on coding-agent interactions to improve modern AI programming systems.
Evaluates and provides expert feedback on coding-agent interactions to assess and improve AI training quality.
Evaluates and provides expert feedback on coding-agent interactions to improve modern AI software development tools.
Evaluates and improves AI product quality through human feedback, testing, and responsible AI assessment.
Location: US or Canada
Type: Independent Contractor (potential for conversion to full-time hire)
The world is changing fast, and so is this role. We can’t fully tell you what this job looks like in six months. That’s true of every role at Human Agency right now. What we need from you, no matter what: accountability, curiosity, and a builder-first mindset. If that sounds exciting, keep reading. If it sounds intimidating but you’re still interested, let’s talk. If none of that sounds like you, that’s okay. This probably isn’t your spot.
We’re scaling rapidly and have a growing pipeline of opportunities that demand exceptional talent across disciplines. Our mission is to bring on individuals, from creative producers to technical experts to entrepreneurial leaders, who can help us realize this next chapter of growth.
We are a company of doers. Leaders roll up their sleeves, teams work flat, and everyone contributes to what ships. Titles don’t insulate us from feedback or basics. We invite critique, learn quickly, and keep raising the bar. The best ideas win here, no matter where they come from, because clients trust us to deliver the strongest outcomes every time.
Our clients’ missions, products, and bottom lines are sacred. We immerse ourselves in their world, becoming stewards of their goals and partners in solving big problems. Every product, strategy, or asset we create must be both beautiful and functional; practical, usable, and designed for real-world impact.
Humans are our most valuable resource, and we only grow by hiring people who push us forward. Across strategy, engineering, design, data, and operations, we seek out teammates who raise the bar and make us better. Always hire up, never down.
We partner with organizations of all sizes to explore, design, and implement AI strategies that are secure, scalable, and human-centered. We believe AI should amplify human potential, not replace it, and we build with that conviction in every engagement. From advisory and tooling to implementation and education, we meet clients where they are and help them integrate AI in ways that align with their mission and values. Our goal is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful, responsible innovation.
And through it all, we lead with purpose, love, and adventure. We do meaningful work with people we care about, and we make the ride an adventure worth taking. Because at Human Agency, who we are and how we work are one and the same.
Our senior team is shipping fast. Too fast to spend cycles on bugs, friction points, and the steady accumulation of product rough edges that slow users down and erode trust. That’s where you come in. This role exists because we need someone with sharp product instincts who can triage what actually matters to users, resolve issues quickly, and exercise real judgment about what to fix, what to escalate, and what to ignore.
This is not a ticket-processing job. Anyone can read feedback and route it somewhere. We need someone who reads feedback, understands what users are actually trying to do, and can tell the difference between a bug that’s blocking real work and one that’s noise. You’ll be the person who keeps product quality tight so leadership can stay focused on building what’s next.
This role can grow well beyond where it starts. Strong judgment and consistent output can open the door to more: building products directly with us, and eventually client-facing solutions work, depending on performance, business need, and demonstrated ability. We hire for trajectory, not just task completion, but that trajectory has to be earned and the timeline isn’t fixed.
Human Agency is an Equal Opportunity Employer. We value diverse perspectives and are committed to building inclusive, high-performing teams where everyone can do their best work.
Evaluates and improves AI product quality through testing, feedback, and responsible implementation of AI systems.
Location: US or Canada
Type: Independent Contractor (potential for conversion to full-time hire)
The world is changing fast, and so is this role. We can’t fully tell you what this job looks like in six months. That’s true of every role at Human Agency right now. What we need from you, no matter what: accountability, curiosity, and a builder-first mindset. If that sounds exciting, keep reading. If it sounds intimidating but you’re still interested, let’s talk. If none of that sounds like you, that’s okay. This probably isn’t your spot.
We’re scaling rapidly and have a growing pipeline of opportunities that demand exceptional talent across disciplines. Our mission is to bring on individuals, from creative producers to technical experts to entrepreneurial leaders, who can help us realize this next chapter of growth.
We are a company of doers. Leaders roll up their sleeves, teams work flat, and everyone contributes to what ships. Titles don’t insulate us from feedback or basics. We invite critique, learn quickly, and keep raising the bar. The best ideas win here, no matter where they come from, because clients trust us to deliver the strongest outcomes every time.
Our clients’ missions, products, and bottom lines are sacred. We immerse ourselves in their world, becoming stewards of their goals and partners in solving big problems. Every product, strategy, or asset we create must be both beautiful and functional; practical, usable, and designed for real-world impact.
Humans are our most valuable resource, and we only grow by hiring people who push us forward. Across strategy, engineering, design, data, and operations, we seek out teammates who raise the bar and make us better. Always hire up, never down.
We partner with organizations of all sizes to explore, design, and implement AI strategies that are secure, scalable, and human-centered. We believe AI should amplify human potential, not replace it, and we build with that conviction in every engagement. From advisory and tooling to implementation and education, we meet clients where they are and help them integrate AI in ways that align with their mission and values. Our goal is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful, responsible innovation.
And through it all, we lead with purpose, love, and adventure. We do meaningful work with people we care about, and we make the ride an adventure worth taking. Because at Human Agency, who we are and how we work are one and the same.
Our senior team is shipping fast. Too fast to spend cycles on bugs, friction points, and the steady accumulation of product rough edges that slow users down and erode trust. That’s where you come in. This role exists because we need someone with sharp product instincts who can triage what actually matters to users, resolve issues quickly, and exercise real judgment about what to fix, what to escalate, and what to ignore.
This is not a ticket-processing job. Anyone can read feedback and route it somewhere. We need someone who reads feedback, understands what users are actually trying to do, and can tell the difference between a bug that’s blocking real work and one that’s noise. You’ll be the person who keeps product quality tight so leadership can stay focused on building what’s next.
This role can grow well beyond where it starts. Strong judgment and consistent output can open the door to more: building products directly with us, and eventually client-facing solutions work, depending on performance, business need, and demonstrated ability. We hire for trajectory, not just task completion, but that trajectory has to be earned and the timeline isn’t fixed.
Human Agency is an Equal Opportunity Employer. We value diverse perspectives and are committed to building inclusive, high-performing teams where everyone can do their best work.
Evaluates and improves AI product quality through testing, feedback, and responsible AI implementation for client projects.
Location: US or Canada
Type: Independent Contractor (potential for conversion to full-time hire)
The world is changing fast, and so is this role. We can’t fully tell you what this job looks like in six months. That’s true of every role at Human Agency right now. What we need from you, no matter what: accountability, curiosity, and a builder-first mindset. If that sounds exciting, keep reading. If it sounds intimidating but you’re still interested, let’s talk. If none of that sounds like you, that’s okay. This probably isn’t your spot.
We’re scaling rapidly and have a growing pipeline of opportunities that demand exceptional talent across disciplines. Our mission is to bring on individuals, from creative producers to technical experts to entrepreneurial leaders, who can help us realize this next chapter of growth.
We are a company of doers. Leaders roll up their sleeves, teams work flat, and everyone contributes to what ships. Titles don’t insulate us from feedback or basics. We invite critique, learn quickly, and keep raising the bar. The best ideas win here, no matter where they come from, because clients trust us to deliver the strongest outcomes every time.
Our clients’ missions, products, and bottom lines are sacred. We immerse ourselves in their world, becoming stewards of their goals and partners in solving big problems. Every product, strategy, or asset we create must be both beautiful and functional; practical, usable, and designed for real-world impact.
Humans are our most valuable resource, and we only grow by hiring people who push us forward. Across strategy, engineering, design, data, and operations, we seek out teammates who raise the bar and make us better. Always hire up, never down.
We partner with organizations of all sizes to explore, design, and implement AI strategies that are secure, scalable, and human-centered. We believe AI should amplify human potential, not replace it, and we build with that conviction in every engagement. From advisory and tooling to implementation and education, we meet clients where they are and help them integrate AI in ways that align with their mission and values. Our goal is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful, responsible innovation.
And through it all, we lead with purpose, love, and adventure. We do meaningful work with people we care about, and we make the ride an adventure worth taking. Because at Human Agency, who we are and how we work are one and the same.
Our senior team is shipping fast. Too fast to spend cycles on bugs, friction points, and the steady accumulation of product rough edges that slow users down and erode trust. That’s where you come in. This role exists because we need someone with sharp product instincts who can triage what actually matters to users, resolve issues quickly, and exercise real judgment about what to fix, what to escalate, and what to ignore.
This is not a ticket-processing job. Anyone can read feedback and route it somewhere. We need someone who reads feedback, understands what users are actually trying to do, and can tell the difference between a bug that’s blocking real work and one that’s noise. You’ll be the person who keeps product quality tight so leadership can stay focused on building what’s next.
This role can grow well beyond where it starts. Strong judgment and consistent output can open the door to more: building products directly with us, and eventually client-facing solutions work, depending on performance, business need, and demonstrated ability. We hire for trajectory, not just task completion, but that trajectory has to be earned and the timeline isn’t fixed.
Human Agency is an Equal Opportunity Employer. We value diverse perspectives and are committed to building inclusive, high-performing teams where everyone can do their best work.
Evaluates and improves AI product quality within client engagements focused on responsible, human-centered AI implementation.
Location: US or Canada
Type: Independent Contractor (potential for conversion to full-time hire)
The world is changing fast, and so is this role. We can’t fully tell you what this job looks like in six months. That’s true of every role at Human Agency right now. What we need from you, no matter what: accountability, curiosity, and a builder-first mindset. If that sounds exciting, keep reading. If it sounds intimidating but you’re still interested, let’s talk. If none of that sounds like you, that’s okay. This probably isn’t your spot.
We’re scaling rapidly and have a growing pipeline of opportunities that demand exceptional talent across disciplines. Our mission is to bring on individuals, from creative producers to technical experts to entrepreneurial leaders, who can help us realize this next chapter of growth.
We are a company of doers. Leaders roll up their sleeves, teams work flat, and everyone contributes to what ships. Titles don’t insulate us from feedback or basics. We invite critique, learn quickly, and keep raising the bar. The best ideas win here, no matter where they come from, because clients trust us to deliver the strongest outcomes every time.
Our clients’ missions, products, and bottom lines are sacred. We immerse ourselves in their world, becoming stewards of their goals and partners in solving big problems. Every product, strategy, or asset we create must be both beautiful and functional; practical, usable, and designed for real-world impact.
Humans are our most valuable resource, and we only grow by hiring people who push us forward. Across strategy, engineering, design, data, and operations, we seek out teammates who raise the bar and make us better. Always hire up, never down.
We partner with organizations of all sizes to explore, design, and implement AI strategies that are secure, scalable, and human-centered. We believe AI should amplify human potential, not replace it, and we build with that conviction in every engagement. From advisory and tooling to implementation and education, we meet clients where they are and help them integrate AI in ways that align with their mission and values. Our goal is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful, responsible innovation.
And through it all, we lead with purpose, love, and adventure. We do meaningful work with people we care about, and we make the ride an adventure worth taking. Because at Human Agency, who we are and how we work are one and the same.
Our senior team is shipping fast. Too fast to spend cycles on bugs, friction points, and the steady accumulation of product rough edges that slow users down and erode trust. That’s where you come in. This role exists because we need someone with sharp product instincts who can triage what actually matters to users, resolve issues quickly, and exercise real judgment about what to fix, what to escalate, and what to ignore.
This is not a ticket-processing job. Anyone can read feedback and route it somewhere. We need someone who reads feedback, understands what users are actually trying to do, and can tell the difference between a bug that’s blocking real work and one that’s noise. You’ll be the person who keeps product quality tight so leadership can stay focused on building what’s next.
This role can grow well beyond where it starts. Strong judgment and consistent output can open the door to more: building products directly with us, and eventually client-facing solutions work, depending on performance, business need, and demonstrated ability. We hire for trajectory, not just task completion, but that trajectory has to be earned and the timeline isn’t fixed.
Human Agency is an Equal Opportunity Employer. We value diverse perspectives and are committed to building inclusive, high-performing teams where everyone can do their best work.
Evaluates and improves AI product quality through testing, feedback, and responsible implementation of AI systems.
Location: US or Canada
Type: Independent Contractor (potential for conversion to full-time hire)
The world is changing fast, and so is this role. We can’t fully tell you what this job looks like in six months. That’s true of every role at Human Agency right now. What we need from you, no matter what: accountability, curiosity, and a builder-first mindset. If that sounds exciting, keep reading. If it sounds intimidating but you’re still interested, let’s talk. If none of that sounds like you, that’s okay. This probably isn’t your spot.
We’re scaling rapidly and have a growing pipeline of opportunities that demand exceptional talent across disciplines. Our mission is to bring on individuals, from creative producers to technical experts to entrepreneurial leaders, who can help us realize this next chapter of growth.
We are a company of doers. Leaders roll up their sleeves, teams work flat, and everyone contributes to what ships. Titles don’t insulate us from feedback or basics. We invite critique, learn quickly, and keep raising the bar. The best ideas win here, no matter where they come from, because clients trust us to deliver the strongest outcomes every time.
Our clients’ missions, products, and bottom lines are sacred. We immerse ourselves in their world, becoming stewards of their goals and partners in solving big problems. Every product, strategy, or asset we create must be both beautiful and functional; practical, usable, and designed for real-world impact.
Humans are our most valuable resource, and we only grow by hiring people who push us forward. Across strategy, engineering, design, data, and operations, we seek out teammates who raise the bar and make us better. Always hire up, never down.
We partner with organizations of all sizes to explore, design, and implement AI strategies that are secure, scalable, and human-centered. We believe AI should amplify human potential, not replace it, and we build with that conviction in every engagement. From advisory and tooling to implementation and education, we meet clients where they are and help them integrate AI in ways that align with their mission and values. Our goal is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful, responsible innovation.
And through it all, we lead with purpose, love, and adventure. We do meaningful work with people we care about, and we make the ride an adventure worth taking. Because at Human Agency, who we are and how we work are one and the same.
Our senior team is shipping fast. Too fast to spend cycles on bugs, friction points, and the steady accumulation of product rough edges that slow users down and erode trust. That’s where you come in. This role exists because we need someone with sharp product instincts who can triage what actually matters to users, resolve issues quickly, and exercise real judgment about what to fix, what to escalate, and what to ignore.
This is not a ticket-processing job. Anyone can read feedback and route it somewhere. We need someone who reads feedback, understands what users are actually trying to do, and can tell the difference between a bug that’s blocking real work and one that’s noise. You’ll be the person who keeps product quality tight so leadership can stay focused on building what’s next.
This role can grow well beyond where it starts. Strong judgment and consistent output can open the door to more: building products directly with us, and eventually client-facing solutions work, depending on performance, business need, and demonstrated ability. We hire for trajectory, not just task completion, but that trajectory has to be earned and the timeline isn’t fixed.
Human Agency is an Equal Opportunity Employer. We value diverse perspectives and are committed to building inclusive, high-performing teams where everyone can do their best work.
Evaluates and improves AI product quality through testing, feedback, and human-centered assessment of model outputs.
Location: US or Canada
Type: Independent Contractor (potential for conversion to full-time hire)
The world is changing fast, and so is this role. We can’t fully tell you what this job looks like in six months. That’s true of every role at Human Agency right now. What we need from you, no matter what: accountability, curiosity, and a builder-first mindset. If that sounds exciting, keep reading. If it sounds intimidating but you’re still interested, let’s talk. If none of that sounds like you, that’s okay. This probably isn’t your spot.
We’re scaling rapidly and have a growing pipeline of opportunities that demand exceptional talent across disciplines. Our mission is to bring on individuals, from creative producers to technical experts to entrepreneurial leaders, who can help us realize this next chapter of growth.
We are a company of doers. Leaders roll up their sleeves, teams work flat, and everyone contributes to what ships. Titles don’t insulate us from feedback or basics. We invite critique, learn quickly, and keep raising the bar. The best ideas win here, no matter where they come from, because clients trust us to deliver the strongest outcomes every time.
Our clients’ missions, products, and bottom lines are sacred. We immerse ourselves in their world, becoming stewards of their goals and partners in solving big problems. Every product, strategy, or asset we create must be both beautiful and functional; practical, usable, and designed for real-world impact.
Humans are our most valuable resource, and we only grow by hiring people who push us forward. Across strategy, engineering, design, data, and operations, we seek out teammates who raise the bar and make us better. Always hire up, never down.
We partner with organizations of all sizes to explore, design, and implement AI strategies that are secure, scalable, and human-centered. We believe AI should amplify human potential, not replace it, and we build with that conviction in every engagement. From advisory and tooling to implementation and education, we meet clients where they are and help them integrate AI in ways that align with their mission and values. Our goal is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful, responsible innovation.
And through it all, we lead with purpose, love, and adventure. We do meaningful work with people we care about, and we make the ride an adventure worth taking. Because at Human Agency, who we are and how we work are one and the same.
Our senior team is shipping fast. Too fast to spend cycles on bugs, friction points, and the steady accumulation of product rough edges that slow users down and erode trust. That’s where you come in. This role exists because we need someone with sharp product instincts who can triage what actually matters to users, resolve issues quickly, and exercise real judgment about what to fix, what to escalate, and what to ignore.
This is not a ticket-processing job. Anyone can read feedback and route it somewhere. We need someone who reads feedback, understands what users are actually trying to do, and can tell the difference between a bug that’s blocking real work and one that’s noise. You’ll be the person who keeps product quality tight so leadership can stay focused on building what’s next.
This role can grow well beyond where it starts. Strong judgment and consistent output can open the door to more: building products directly with us, and eventually client-facing solutions work, depending on performance, business need, and demonstrated ability. We hire for trajectory, not just task completion, but that trajectory has to be earned and the timeline isn’t fixed.
Human Agency is an Equal Opportunity Employer. We value diverse perspectives and are committed to building inclusive, high-performing teams where everyone can do their best work.
Evaluates and improves AI product quality through structured testing, feedback, and responsible AI practices.
Location: US or Canada
Type: Independent Contractor (potential for conversion to full-time hire)
The world is changing fast, and so is this role. We can’t fully tell you what this job looks like in six months. That’s true of every role at Human Agency right now. What we need from you, no matter what: accountability, curiosity, and a builder-first mindset. If that sounds exciting, keep reading. If it sounds intimidating but you’re still interested, let’s talk. If none of that sounds like you, that’s okay. This probably isn’t your spot.
We’re scaling rapidly and have a growing pipeline of opportunities that demand exceptional talent across disciplines. Our mission is to bring on individuals, from creative producers to technical experts to entrepreneurial leaders, who can help us realize this next chapter of growth.
We are a company of doers. Leaders roll up their sleeves, teams work flat, and everyone contributes to what ships. Titles don’t insulate us from feedback or basics. We invite critique, learn quickly, and keep raising the bar. The best ideas win here, no matter where they come from, because clients trust us to deliver the strongest outcomes every time.
Our clients’ missions, products, and bottom lines are sacred. We immerse ourselves in their world, becoming stewards of their goals and partners in solving big problems. Every product, strategy, or asset we create must be both beautiful and functional; practical, usable, and designed for real-world impact.
Humans are our most valuable resource, and we only grow by hiring people who push us forward. Across strategy, engineering, design, data, and operations, we seek out teammates who raise the bar and make us better. Always hire up, never down.
We partner with organizations of all sizes to explore, design, and implement AI strategies that are secure, scalable, and human-centered. We believe AI should amplify human potential, not replace it, and we build with that conviction in every engagement. From advisory and tooling to implementation and education, we meet clients where they are and help them integrate AI in ways that align with their mission and values. Our goal is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful, responsible innovation.
And through it all, we lead with purpose, love, and adventure. We do meaningful work with people we care about, and we make the ride an adventure worth taking. Because at Human Agency, who we are and how we work are one and the same.
Our senior team is shipping fast. Too fast to spend cycles on bugs, friction points, and the steady accumulation of product rough edges that slow users down and erode trust. That’s where you come in. This role exists because we need someone with sharp product instincts who can triage what actually matters to users, resolve issues quickly, and exercise real judgment about what to fix, what to escalate, and what to ignore.
This is not a ticket-processing job. Anyone can read feedback and route it somewhere. We need someone who reads feedback, understands what users are actually trying to do, and can tell the difference between a bug that’s blocking real work and one that’s noise. You’ll be the person who keeps product quality tight so leadership can stay focused on building what’s next.
This role can grow well beyond where it starts. Strong judgment and consistent output can open the door to more: building products directly with us, and eventually client-facing solutions work, depending on performance, business need, and demonstrated ability. We hire for trajectory, not just task completion, but that trajectory has to be earned and the timeline isn’t fixed.
Human Agency is an Equal Opportunity Employer. We value diverse perspectives and are committed to building inclusive, high-performing teams where everyone can do their best work.
Evaluates and improves AI product quality through testing, feedback, and responsible implementation of AI systems.
Location: US or Canada
Type: Independent Contractor (potential for conversion to full-time hire)
The world is changing fast, and so is this role. We can’t fully tell you what this job looks like in six months. That’s true of every role at Human Agency right now. What we need from you, no matter what: accountability, curiosity, and a builder-first mindset. If that sounds exciting, keep reading. If it sounds intimidating but you’re still interested, let’s talk. If none of that sounds like you, that’s okay. This probably isn’t your spot.
We’re scaling rapidly and have a growing pipeline of opportunities that demand exceptional talent across disciplines. Our mission is to bring on individuals, from creative producers to technical experts to entrepreneurial leaders, who can help us realize this next chapter of growth.
We are a company of doers. Leaders roll up their sleeves, teams work flat, and everyone contributes to what ships. Titles don’t insulate us from feedback or basics. We invite critique, learn quickly, and keep raising the bar. The best ideas win here, no matter where they come from, because clients trust us to deliver the strongest outcomes every time.
Our clients’ missions, products, and bottom lines are sacred. We immerse ourselves in their world, becoming stewards of their goals and partners in solving big problems. Every product, strategy, or asset we create must be both beautiful and functional; practical, usable, and designed for real-world impact.
Humans are our most valuable resource, and we only grow by hiring people who push us forward. Across strategy, engineering, design, data, and operations, we seek out teammates who raise the bar and make us better. Always hire up, never down.
We partner with organizations of all sizes to explore, design, and implement AI strategies that are secure, scalable, and human-centered. We believe AI should amplify human potential, not replace it, and we build with that conviction in every engagement. From advisory and tooling to implementation and education, we meet clients where they are and help them integrate AI in ways that align with their mission and values. Our goal is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful, responsible innovation.
And through it all, we lead with purpose, love, and adventure. We do meaningful work with people we care about, and we make the ride an adventure worth taking. Because at Human Agency, who we are and how we work are one and the same.
Our senior team is shipping fast. Too fast to spend cycles on bugs, friction points, and the steady accumulation of product rough edges that slow users down and erode trust. That’s where you come in. This role exists because we need someone with sharp product instincts who can triage what actually matters to users, resolve issues quickly, and exercise real judgment about what to fix, what to escalate, and what to ignore.
This is not a ticket-processing job. Anyone can read feedback and route it somewhere. We need someone who reads feedback, understands what users are actually trying to do, and can tell the difference between a bug that’s blocking real work and one that’s noise. You’ll be the person who keeps product quality tight so leadership can stay focused on building what’s next.
This role can grow well beyond where it starts. Strong judgment and consistent output can open the door to more: building products directly with us, and eventually client-facing solutions work, depending on performance, business need, and demonstrated ability. We hire for trajectory, not just task completion, but that trajectory has to be earned and the timeline isn’t fixed.
Human Agency is an Equal Opportunity Employer. We value diverse perspectives and are committed to building inclusive, high-performing teams where everyone can do their best work.
Evaluates and improves AI product quality through structured testing, feedback, and human-centered review of AI outputs.
Location: US or Canada
Type: Independent Contractor (potential for conversion to full-time hire)
The world is changing fast, and so is this role. We can’t fully tell you what this job looks like in six months. That’s true of every role at Human Agency right now. What we need from you, no matter what: accountability, curiosity, and a builder-first mindset. If that sounds exciting, keep reading. If it sounds intimidating but you’re still interested, let’s talk. If none of that sounds like you, that’s okay. This probably isn’t your spot.
We’re scaling rapidly and have a growing pipeline of opportunities that demand exceptional talent across disciplines. Our mission is to bring on individuals, from creative producers to technical experts to entrepreneurial leaders, who can help us realize this next chapter of growth.
We are a company of doers. Leaders roll up their sleeves, teams work flat, and everyone contributes to what ships. Titles don’t insulate us from feedback or basics. We invite critique, learn quickly, and keep raising the bar. The best ideas win here, no matter where they come from, because clients trust us to deliver the strongest outcomes every time.
Our clients’ missions, products, and bottom lines are sacred. We immerse ourselves in their world, becoming stewards of their goals and partners in solving big problems. Every product, strategy, or asset we create must be both beautiful and functional; practical, usable, and designed for real-world impact.
Humans are our most valuable resource, and we only grow by hiring people who push us forward. Across strategy, engineering, design, data, and operations, we seek out teammates who raise the bar and make us better. Always hire up, never down.
We partner with organizations of all sizes to explore, design, and implement AI strategies that are secure, scalable, and human-centered. We believe AI should amplify human potential, not replace it, and we build with that conviction in every engagement. From advisory and tooling to implementation and education, we meet clients where they are and help them integrate AI in ways that align with their mission and values. Our goal is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful, responsible innovation.
And through it all, we lead with purpose, love, and adventure. We do meaningful work with people we care about, and we make the ride an adventure worth taking. Because at Human Agency, who we are and how we work are one and the same.
Our senior team is shipping fast. Too fast to spend cycles on bugs, friction points, and the steady accumulation of product rough edges that slow users down and erode trust. That’s where you come in. This role exists because we need someone with sharp product instincts who can triage what actually matters to users, resolve issues quickly, and exercise real judgment about what to fix, what to escalate, and what to ignore.
This is not a ticket-processing job. Anyone can read feedback and route it somewhere. We need someone who reads feedback, understands what users are actually trying to do, and can tell the difference between a bug that’s blocking real work and one that’s noise. You’ll be the person who keeps product quality tight so leadership can stay focused on building what’s next.
This role can grow well beyond where it starts. Strong judgment and consistent output can open the door to more: building products directly with us, and eventually client-facing solutions work, depending on performance, business need, and demonstrated ability. We hire for trajectory, not just task completion, but that trajectory has to be earned and the timeline isn’t fixed.
Human Agency is an Equal Opportunity Employer. We value diverse perspectives and are committed to building inclusive, high-performing teams where everyone can do their best work.
Evaluates and improves AI product quality through testing, feedback, and responsible implementation of AI tools.
Location: US or Canada
Type: Independent Contractor (potential for conversion to full-time hire)
The world is changing fast, and so is this role. We can’t fully tell you what this job looks like in six months. That’s true of every role at Human Agency right now. What we need from you, no matter what: accountability, curiosity, and a builder-first mindset. If that sounds exciting, keep reading. If it sounds intimidating but you’re still interested, let’s talk. If none of that sounds like you, that’s okay. This probably isn’t your spot.
We’re scaling rapidly and have a growing pipeline of opportunities that demand exceptional talent across disciplines. Our mission is to bring on individuals, from creative producers to technical experts to entrepreneurial leaders, who can help us realize this next chapter of growth.
We are a company of doers. Leaders roll up their sleeves, teams work flat, and everyone contributes to what ships. Titles don’t insulate us from feedback or basics. We invite critique, learn quickly, and keep raising the bar. The best ideas win here, no matter where they come from, because clients trust us to deliver the strongest outcomes every time.
Our clients’ missions, products, and bottom lines are sacred. We immerse ourselves in their world, becoming stewards of their goals and partners in solving big problems. Every product, strategy, or asset we create must be both beautiful and functional; practical, usable, and designed for real-world impact.
Humans are our most valuable resource, and we only grow by hiring people who push us forward. Across strategy, engineering, design, data, and operations, we seek out teammates who raise the bar and make us better. Always hire up, never down.
We partner with organizations of all sizes to explore, design, and implement AI strategies that are secure, scalable, and human-centered. We believe AI should amplify human potential, not replace it, and we build with that conviction in every engagement. From advisory and tooling to implementation and education, we meet clients where they are and help them integrate AI in ways that align with their mission and values. Our goal is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful, responsible innovation.
And through it all, we lead with purpose, love, and adventure. We do meaningful work with people we care about, and we make the ride an adventure worth taking. Because at Human Agency, who we are and how we work are one and the same.
Our senior team is shipping fast. Too fast to spend cycles on bugs, friction points, and the steady accumulation of product rough edges that slow users down and erode trust. That’s where you come in. This role exists because we need someone with sharp product instincts who can triage what actually matters to users, resolve issues quickly, and exercise real judgment about what to fix, what to escalate, and what to ignore.
This is not a ticket-processing job. Anyone can read feedback and route it somewhere. We need someone who reads feedback, understands what users are actually trying to do, and can tell the difference between a bug that’s blocking real work and one that’s noise. You’ll be the person who keeps product quality tight so leadership can stay focused on building what’s next.
This role can grow well beyond where it starts. Strong judgment and consistent output can open the door to more: building products directly with us, and eventually client-facing solutions work, depending on performance, business need, and demonstrated ability. We hire for trajectory, not just task completion, but that trajectory has to be earned and the timeline isn’t fixed.
Human Agency is an Equal Opportunity Employer. We value diverse perspectives and are committed to building inclusive, high-performing teams where everyone can do their best work.
Evaluates and improves AI product quality by reviewing outputs, identifying issues, and providing feedback to support responsible AI implementations.
Location: US or Canada
Type: Independent Contractor (potential for conversion to full-time hire)
The world is changing fast, and so is this role. We can’t fully tell you what this job looks like in six months. That’s true of every role at Human Agency right now. What we need from you, no matter what: accountability, curiosity, and a builder-first mindset. If that sounds exciting, keep reading. If it sounds intimidating but you’re still interested, let’s talk. If none of that sounds like you, that’s okay. This probably isn’t your spot.
We’re scaling rapidly and have a growing pipeline of opportunities that demand exceptional talent across disciplines. Our mission is to bring on individuals, from creative producers to technical experts to entrepreneurial leaders, who can help us realize this next chapter of growth.
We are a company of doers. Leaders roll up their sleeves, teams work flat, and everyone contributes to what ships. Titles don’t insulate us from feedback or basics. We invite critique, learn quickly, and keep raising the bar. The best ideas win here, no matter where they come from, because clients trust us to deliver the strongest outcomes every time.
Our clients’ missions, products, and bottom lines are sacred. We immerse ourselves in their world, becoming stewards of their goals and partners in solving big problems. Every product, strategy, or asset we create must be both beautiful and functional; practical, usable, and designed for real-world impact.
Humans are our most valuable resource, and we only grow by hiring people who push us forward. Across strategy, engineering, design, data, and operations, we seek out teammates who raise the bar and make us better. Always hire up, never down.
We partner with organizations of all sizes to explore, design, and implement AI strategies that are secure, scalable, and human-centered. We believe AI should amplify human potential, not replace it, and we build with that conviction in every engagement. From advisory and tooling to implementation and education, we meet clients where they are and help them integrate AI in ways that align with their mission and values. Our goal is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful, responsible innovation.
And through it all, we lead with purpose, love, and adventure. We do meaningful work with people we care about, and we make the ride an adventure worth taking. Because at Human Agency, who we are and how we work are one and the same.
Our senior team is shipping fast. Too fast to spend cycles on bugs, friction points, and the steady accumulation of product rough edges that slow users down and erode trust. That’s where you come in. This role exists because we need someone with sharp product instincts who can triage what actually matters to users, resolve issues quickly, and exercise real judgment about what to fix, what to escalate, and what to ignore.
This is not a ticket-processing job. Anyone can read feedback and route it somewhere. We need someone who reads feedback, understands what users are actually trying to do, and can tell the difference between a bug that’s blocking real work and one that’s noise. You’ll be the person who keeps product quality tight so leadership can stay focused on building what’s next.
This role can grow well beyond where it starts. Strong judgment and consistent output can open the door to more: building products directly with us, and eventually client-facing solutions work, depending on performance, business need, and demonstrated ability. We hire for trajectory, not just task completion, but that trajectory has to be earned and the timeline isn’t fixed.
Human Agency is an Equal Opportunity Employer. We value diverse perspectives and are committed to building inclusive, high-performing teams where everyone can do their best work.
Evaluates and improves AI product quality by reviewing outputs, identifying issues, and supporting responsible AI implementation.
Location: US or Canada
Type: Independent Contractor (potential for conversion to full-time hire)
The world is changing fast, and so is this role. We can’t fully tell you what this job looks like in six months. That’s true of every role at Human Agency right now. What we need from you, no matter what: accountability, curiosity, and a builder-first mindset. If that sounds exciting, keep reading. If it sounds intimidating but you’re still interested, let’s talk. If none of that sounds like you, that’s okay. This probably isn’t your spot.
We’re scaling rapidly and have a growing pipeline of opportunities that demand exceptional talent across disciplines. Our mission is to bring on individuals, from creative producers to technical experts to entrepreneurial leaders, who can help us realize this next chapter of growth.
We are a company of doers. Leaders roll up their sleeves, teams work flat, and everyone contributes to what ships. Titles don’t insulate us from feedback or basics. We invite critique, learn quickly, and keep raising the bar. The best ideas win here, no matter where they come from, because clients trust us to deliver the strongest outcomes every time.
Our clients’ missions, products, and bottom lines are sacred. We immerse ourselves in their world, becoming stewards of their goals and partners in solving big problems. Every product, strategy, or asset we create must be both beautiful and functional; practical, usable, and designed for real-world impact.
Humans are our most valuable resource, and we only grow by hiring people who push us forward. Across strategy, engineering, design, data, and operations, we seek out teammates who raise the bar and make us better. Always hire up, never down.
We partner with organizations of all sizes to explore, design, and implement AI strategies that are secure, scalable, and human-centered. We believe AI should amplify human potential, not replace it, and we build with that conviction in every engagement. From advisory and tooling to implementation and education, we meet clients where they are and help them integrate AI in ways that align with their mission and values. Our goal is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful, responsible innovation.
And through it all, we lead with purpose, love, and adventure. We do meaningful work with people we care about, and we make the ride an adventure worth taking. Because at Human Agency, who we are and how we work are one and the same.
Our senior team is shipping fast. Too fast to spend cycles on bugs, friction points, and the steady accumulation of product rough edges that slow users down and erode trust. That’s where you come in. This role exists because we need someone with sharp product instincts who can triage what actually matters to users, resolve issues quickly, and exercise real judgment about what to fix, what to escalate, and what to ignore.
This is not a ticket-processing job. Anyone can read feedback and route it somewhere. We need someone who reads feedback, understands what users are actually trying to do, and can tell the difference between a bug that’s blocking real work and one that’s noise. You’ll be the person who keeps product quality tight so leadership can stay focused on building what’s next.
This role can grow well beyond where it starts. Strong judgment and consistent output can open the door to more: building products directly with us, and eventually client-facing solutions work, depending on performance, business need, and demonstrated ability. We hire for trajectory, not just task completion, but that trajectory has to be earned and the timeline isn’t fixed.
Human Agency is an Equal Opportunity Employer. We value diverse perspectives and are committed to building inclusive, high-performing teams where everyone can do their best work.
Evaluates and improves AI product quality by reviewing outputs, identifying issues, and supporting responsible AI implementation.
Location: US or Canada
Type: Independent Contractor (potential for conversion to full-time hire)
The world is changing fast, and so is this role. We can’t fully tell you what this job looks like in six months. That’s true of every role at Human Agency right now. What we need from you, no matter what: accountability, curiosity, and a builder-first mindset. If that sounds exciting, keep reading. If it sounds intimidating but you’re still interested, let’s talk. If none of that sounds like you, that’s okay. This probably isn’t your spot.
We’re scaling rapidly and have a growing pipeline of opportunities that demand exceptional talent across disciplines. Our mission is to bring on individuals, from creative producers to technical experts to entrepreneurial leaders, who can help us realize this next chapter of growth.
We are a company of doers. Leaders roll up their sleeves, teams work flat, and everyone contributes to what ships. Titles don’t insulate us from feedback or basics. We invite critique, learn quickly, and keep raising the bar. The best ideas win here, no matter where they come from, because clients trust us to deliver the strongest outcomes every time.
Our clients’ missions, products, and bottom lines are sacred. We immerse ourselves in their world, becoming stewards of their goals and partners in solving big problems. Every product, strategy, or asset we create must be both beautiful and functional; practical, usable, and designed for real-world impact.
Humans are our most valuable resource, and we only grow by hiring people who push us forward. Across strategy, engineering, design, data, and operations, we seek out teammates who raise the bar and make us better. Always hire up, never down.
We partner with organizations of all sizes to explore, design, and implement AI strategies that are secure, scalable, and human-centered. We believe AI should amplify human potential, not replace it, and we build with that conviction in every engagement. From advisory and tooling to implementation and education, we meet clients where they are and help them integrate AI in ways that align with their mission and values. Our goal is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful, responsible innovation.
And through it all, we lead with purpose, love, and adventure. We do meaningful work with people we care about, and we make the ride an adventure worth taking. Because at Human Agency, who we are and how we work are one and the same.
Our senior team is shipping fast. Too fast to spend cycles on bugs, friction points, and the steady accumulation of product rough edges that slow users down and erode trust. That’s where you come in. This role exists because we need someone with sharp product instincts who can triage what actually matters to users, resolve issues quickly, and exercise real judgment about what to fix, what to escalate, and what to ignore.
This is not a ticket-processing job. Anyone can read feedback and route it somewhere. We need someone who reads feedback, understands what users are actually trying to do, and can tell the difference between a bug that’s blocking real work and one that’s noise. You’ll be the person who keeps product quality tight so leadership can stay focused on building what’s next.
This role can grow well beyond where it starts. Strong judgment and consistent output can open the door to more: building products directly with us, and eventually client-facing solutions work, depending on performance, business need, and demonstrated ability. We hire for trajectory, not just task completion, but that trajectory has to be earned and the timeline isn’t fixed.
Human Agency is an Equal Opportunity Employer. We value diverse perspectives and are committed to building inclusive, high-performing teams where everyone can do their best work.
Reviews and annotates robotic-arm video sessions to provide labeled training data for AI systems.