Contact Center/CX Quality Assurance Lead (Houston)

Lead Posted about 4 hours ago Jobicy AI

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AI summary: Leads and improves the contact center quality assurance program, evaluating member interactions and driving service quality improvements.

Description

At Clover Health, every member interaction builds trust and shapes health outcomes. We are hiring a Quality Assurance Lead to own and mature the Quality Assurance program for Clover’s Houston...

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Contact Center/CX Quality Assurance Lead (Houston)

Description